HIM-120BK - Ice Maker Heinner - Free user manual and instructions

Product Type	Ice Maker
Brand	Heinner
Model	HIM-120BK
Power Consumption	120 W
Ice Production Capacity	12 kg per 24 hours
Refrigerant	R600a (flammable)
Control Panel	ON/OFF button, Clean button, Indicator lights (ICE FULL, ADD WATER, ICE MAKING)
Functions	Automatic ice making, deicing, ice shoveling, cleaning mode
Alarm Indicators	Ice full alarm, water shortage alarm
Safety Features	Overheat protection, compressor delay start (3 min), automatic shut-off when ice bin full
Cleaning	Use diluted vinegar and water solution; clean water reservoir, ice basket, evaporator regularly
Rated Voltage	220-240 V
Rated Frequency	50 Hz
Water Source	Potable water only; spring water recommended (not pure water)
Usage	Indoor household use only
Included Accessories	Ice basket, ice shovel, user manual, warranty card
Maintenance	Drain water if not used for long periods; change water daily
Installation	Allow 2 hours upright before first use; keep 8 cm clearance for ventilation
Storage	Empty and clean if not used for long time

Frequently Asked Questions - HIM-120BK Heinner

How to start making ice?

First, open the lid and remove the ice basket. Add water to the reservoir below the MAX line. Close the lid, plug in the power, and press the ON/OFF button. The ICE MAKING indicator will light up, and the machine will start producing ice automatically.

What does the ADD WATER indicator mean?

The ADD WATER light turns red when the water level is too low. Simply add water up to the MAX mark and press the POWER button to restart the machine. The indicator will turn off once water is sufficient.

Why does the ICE FULL indicator flash and the machine stop?

When the ice basket is full, the ICE FULL indicator will flash and the machine stops making ice. Remove some ice from the basket until the ice level is below the sensor. The machine will automatically resume operation.

Why are my ice cubes cloudy?

Cloudy ice is caused by trapped air in the water during the fast freezing process. This is normal and does not affect the quality or taste of the ice. Using spring water can help reduce cloudiness.

How to clean the ice maker?

Unplug the unit and remove all ice. Use a diluted solution of water and vinegar to clean the interior and exterior surfaces. Do not use harsh chemicals or abrasive pads. Rinse thoroughly with clean water and dry before next use.

What should I do if the compressor makes a buzzing noise?

A buzzing noise may indicate low voltage. Stop the ice maker and check the voltage. If the voltage is below the recommended range, wait until it returns to normal before restarting. If the problem persists, contact service.

What to do if no ice comes out but the machine seems to work?

This could be due to a lack of refrigerant, a damaged compressor, or a faulty fan motor. First, check if the ADD WATER indicator is on. If not, and the machine is running but no ice is produced, contact customer service for repair.

How to store the ice maker when not in use?

If you do not plan to use the ice maker for a long period, drain all water from the reservoir and clean the interior thoroughly. Dry all parts, leave the lid open to prevent mold, and unplug the unit. Store in a cool, dry place.

Is it normal for the compressor and condenser to get hot?

Yes, it is normal for the compressor and condenser surface to reach temperatures between 70°C and 90°C during operation. Surrounding areas may become hot. Ensure adequate ventilation around the unit.

What type of water is recommended for the ice maker?

Use potable water only. Spring water is recommended as it produces clearer ice. Do not use pure water (distilled or reverse osmosis) as it may affect the water level sensor. Avoid using hot water.

USER MANUAL HIM-120BK Heinner

Black and white photo of a modern ice cream maker with open lid and ventilation slots (no visible text or symbols)

• Ice maker
• Power: 120W
• Capacity: 12kg/24H

Thank you for purchasing this product!

I. INTRODUCTION

Before using the appliance, please read carefully this instruction manual and keep it for future reference.

This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.

In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

II. CONTENT OF YOUR PACKAGE

Ice maker
User manual
Warranty card

III. SAFETY PRECAUTIONS

When using an electrical appliance, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury, including the following:

1. Read all instructions before using.
2. Remove all packing material and carefully check your ice maker to ensure it is in good condition and that there is no damage to the ice maker or power cord and plug.
3. Before using the Ice maker for the first time, please wait 2 hours after positioning it, and keep the transparent lid open for at least 2 hours
4. Pure water is not allowed to be used on this unit, spring water is recommended.
5. Ensure the voltage is compliant with the voltage range stated on the rating label, and ensure the earthing of the socket is in good condition.
6. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
7. Do not upend this product or incline it over a 45^ C angle.
8. To protect against risk of electric shock, do not pour water on cord, plug and ventilation, immerse the appliance in water or any other liquid.
9. Unplug the appliance after using or before cleaning.
10. Keep the appliance 8cm from other objects to ensure the good heat releasing.
11. Do not use the accessories which are not recommended by Manufacturer.
12. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children should be supervised to ensure that they do not play with the appliance.
13. Do not use the appliance close by flames, hot plates or stoves.
14. Do not switch on the power button frequently (ensure 5min. interval at least) to avoid the damage of compressor.
15. Metal sheet or other electric objects are not allowed to be inserted into the appliance to avoid fire and short circuit.
16. Do not use outdoors.
17. Never clean with scouring powders or hard implements.
18. Please keep the instruction manual.
19. Warning: Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
20. This appliance is intended to be used in household only.
21. The refrigerant and insulation blowing gas is flammable, when disposing of the appliance, do so only at an authorized waste disposal centre. Do not expose to flame.

This symbol indicates the refrigerant R600a and the non-metallic materials of the appliance are flammable. It's a warning symbol. Warning: Risk of fire / flammable materials.

WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.

WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

To avoid contamination of food, please respect the following instructions:

- Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.

– Clean regularly surfaces that can come in contact with food and accessible drainage systems.

– Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.

- If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.)

IV. PRODUCT DESCRIPTION

1. Transparent Lid
2. Water box
3. Ice shovel board
4. Ice collecting basket

5. Front housing

6. Ice shovel

7. Buttons
8. Upper cover
9. Bullet evaporator
10. Housing

ON/OFF: ON-OFF switch button

Clean: Cleaning function button

ICE FULL: Ice full alarm indicator light

ADD WATER: Water shortage alarm indicator light

ICE MAKING: Ice making indicator light

Plug in the power, the "ICE MAKING" indicator light flashes, and the machine will start the deicing function. Press the ON/OFF button to start the machine, the "ICE MAKING" indicator light is always on and then the ice block will be made automatically. After the ice making is completed, the deicing will be carried out, and then the ice shoveling function will be entered, and so on.

ADD WATER - When the indicator of this button turns to red, it means insufficient water to water reservoir, you need to add enough water and press POWER button to restart the machine.

ICE FULL - When the ice reach to the max storage capacity, the indicator of this button will flash, and the machine will stop working. What you need to do is pouring out the ice, if the position of ice is lower than the position of ice bin full sensor, the machine will restart automatically.

ICE MAKING -When this light is always on, it means that the ice maker is making ice.

CLEAN: Cleaning function - Plug in the power, the "ICE MAKING" indicator light flashes. After pressing the "Clean" button, the product cleaning function starts. Do not disconnect the power supply during the cleaning. After the cleaning, the product automatically enters the standby mode

V. USING INSTRUCTIONS & CLEANING GUIDANCE

Note: Water reservoir and pipeline should be well cleaned before use.

Step 1. Open the lid and take out the ice basket to add appropriate water into water reservoir.

Note: The water poured into water reservoir should be lower than the water reservoir's MAX position. When water volume goes beyond the max, please open the bottom water drain plug to drain the spare water out. Then close the transparent lid.

Step 2. Plug in the power and press the "ON/OFF" button to start the machine

Note: For the first three cycles, the ice may be small and irregular in size.

Note: When the ice collecting tray is full please remove the ice immediately, Do not allow the ice collecting tray to overfill.

CLEANING

1. Clean the inner liner, ice collecting basket, water box, ice shovel and evaporator frequently. When cleaning, unplug the unit and remove the ice cubes. Use a diluted solution of water and vinegar to clean the inside and the outside surface of the Ice maker. Do not spray Ice maker with chemicals or diluted agents such as acids, gasoline or oil. Rinse thoroughly before starting.
2. Keep ventilation openings in the appliance enclosure, or in the built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
3. Reuse the machine after being idled for a period of time, it may not have enough water to pump for air retard, and the indicator of "ADD WATER" will keep lighting. At this time, you just need to press POWER button again, the machine can enter normal state.
4. To ensure the cleanness of ice, please change water for water reservoir at least once one day. If do not use for a long time, please drain the water out and clean it up.
5. If the compressor takes a strike action for shortage water, fully water or interruption of power supply, it will delay for 3mins to start up after restarted.
6. Always use fresh water before starting ice production either at initial installation or after a long shut-off period.

VI. TROUBLESHOOTING

1. Please note, if a power failure occurs due to disconnection of the power cord, or the power button has been pushed off during an ice making cycle, small ice chips may formed and lodge in the automatic shovel causing it to jam. If this occurs, the ice chips may be removed by disconnecting the power cord and gently pushing the shovel to the rear of the cabinet and removing the ice chips, then restarting.
2. Please check if the water reservoir is flat when the ice shovel can not remove the ice to ice basket. If not, please push the ice shovel gently by finger, then press POWER button to restart.

PROBLEM	POSSIBLE CAUSE	SUGGESTED SOLUTIONS
The compressor works abnormally with a buzzing noise	The voltage is lower than recommended	Stop the ice maker and do not restart until the voltage is normal.
Water shortage indicator light is on	1.There is no water2.The pump is full of air	1.Add to some water until it reaches MAX position2. Press POWER button to restart the machine
Indicator lights on display are not on	Blown fuse/ No power	Replace fuse / Turn power on
The ice made is too large and with pieces sticking together	Ice of previous cycles left in the water tray	Take out the ice under the standby state
The ice making process was correct, but no ice came out?	1. The compressor has no refrigerant2. Compressor damaged3. Fan motor damaged	Call the service
All indicators twinkle simultaneously	1. The water box is blocked by ice.2. The motor is stuck, or the motor falls off, or the motor is damaged3. Micro switch damaged	1. Unplug the power to take out the ice which under the ice shovel, then plug in power again, and press the POWER button. After 3 minutes, the machine will restart automatically.2. Call the service
The machine has been working, but the water has been warming	Solenoid broke down	Replace the solenoid valve
When the ice is full, the machine does not display the ICE FULL Icon	1. Ice full sensor damaged2. Sunlight interference	1. Replace the ice full sensor2. Making ice indoor3. Call the service

If the power cord is damaged; it must be replaced by the manufacturer, its service agent or a

similarly qualified person in order to avoid a hazard.

Fill with potable water only.

It is normal for the compressor and condenser surface to reach temperatures between 70^ C and 90^ C during operation and surrounding areas may be very hot.

Due to fast freezing, ice cubes may appear "Cloudy". This is air trapped in the water and will not affect quality or taste of ice.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

Do not immerse in water

1) Waring – keep ventilation openings, in the appliance enclosure or in the built-in structure clear of obstruction.

2) Waring – do not use mechanical devices or other means to accelerate to defrosting process, other than those recommended by the manufacturer.

3) Waring – do not damage the refrigerant circuit.

4) Waring – do not use electrical appliance inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacture.

Environment friendly disposal

You can help protect the environment!

Please remember to respect the local regulations: hand in the non-working electrical equipment's to

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.

This product is in conformity with norms and standards of European Community

Importer: Network One Distribution

Marcel Iancu Street, no 3-5, Bucharest, Romania

Tel: [phone], www.heinner.com, www.nod.ro

HEINNER

APARAT PENTRU CUBURI

DE GHEAȚĂ

Model: HIM-120BK

Black and white photo of a small ice cream maker with transparent lid and ventilation slots (no visible text or symbols)

• Aparat pentru cuburi de gheata
• Putere: 120 W
• Capacitate: 12 ~kg / 24 H

ON/OFF: Buton comutator ON-OFF

Black and white photo of a small ice cream maker with transparent lid and ventilation slots (no visible text or symbols)

Black and white photo of a small ice cream maker with open lid and ventilation slots (no visible text or symbols)