NVR-216MH-C/16 - Video recorder HiLook - Free user manual and instructions
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| Product Type | Network Video Recorder (NVR) |
| Model | NVR-216MH-C/16 |
| Brand | HiLook |
| Channel Count | 16 channels |
| Recording Resolution | Up to 8 MP per channel |
| Dimensions (W × D × H) | 380 × 320 × 48 mm |
| Weight | Approximately 2.5 kg (without HDD) |
| Power Supply | DC 48 V, 2 A |
| Power Consumption | ≤ 20 W (without HDD) |
| Hard Disk Drive Support | Up to 2 SATA HDDs (each ≤ 10 TB) |
| Video Output | HDMI (4K) and VGA (1080p) |
| Audio | 1-channel audio input, 1-channel audio output |
| Network Interface | 1 × RJ45 10/100/1000 Mbps |
| USB Ports | 2 × USB 2.0 |
| Supported Recording Modes | Continuous, motion detection, alarm, schedule |
| Playback | Synchronous playback up to 16 channels |
| Remote Access | Via web browser, mobile app (HiLookVision) |
| Operating Temperature | -10°C to 55°C |
| Humidity | 10% to 90% (non-condensing) |
| Maintenance | Regularly check HDD health; clean dust from vents |
| Safety Precautions | Use only the supplied power adapter; avoid moisture |
| Spare Parts / Repairability | Contact HiLook support for spare HDDs, power adapter |
| Certifications | CE, FCC |
Frequently Asked Questions - NVR-216MH-C/16 HiLook
How do I install a hard drive (HDD) in the NVR-216MH-C/16?
Open the cover, mount the HDD to the bracket, connect the SATA and power cables, then format the HDD via the NVR menu (Storage -> HDD Management).
Can I access the NVR remotely from my smartphone?
Yes, download the HiLookVision app, add the NVR by scanning the QR code or entering its serial number, and ensure remote access is enabled in the network settings.
What is the maximum resolution supported for recording?
Each channel can record up to 8 megapixels (4K) resolution, depending on the camera's capability and bandwidth settings.
How many cameras can I connect to this NVR?
This model supports up to 16 IP cameras via the built-in PoE switch or the network interface.
Does the NVR support PoE (Power over Ethernet)?
Yes, the NVR-216MH-C/16 has a 16-channel PoE switch that provides power to each connected camera, eliminating the need for separate power cables.
How do I reset the NVR to factory default settings?
Use a paperclip to press and hold the Reset button on the back panel for about 10 seconds until the system reboots. All settings will be restored to factory defaults.
What is the procedure to update the firmware?
Download the latest firmware from the HiLook website, save it to a USB drive, insert the USB into the NVR, go to Maintenance -> Firmware Upgrade, and select the file. Do not power off during upgrade.
Can I use third-party IP cameras with this NVR?
Yes, the NVR supports ONVIF compliant cameras. However, for full functionality, HiLook brand cameras are recommended.
How do I set up motion detection recording?
Go to Camera -> Encoding Parameters -> Recording Schedule, enable motion detection, and adjust sensitivity. Then set the recording type to 'Motion' in the schedule.
What should I do if the NVR does not detect the HDD?
Check the SATA and power connections. Ensure the HDD is not faulty. Try a different SATA port. If still not detected, the HDD may need to be formatted or replaced.
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