NVR-108H-D - Video recorder HiLook - Free user manual and instructions

Product Type	Network Video Recorder (NVR)
Model	HiLook NVR-108H-D
Video Input	Up to 8 IP cameras (network, third-party, ONVIF, PSIA)
Video Compression	H.265+/H.265/H.264+/H.264/MPEG4
Display Output	1 HDMI (up to 4K), 1 VGA; independent or simultaneous
Live View	Up to 8 channels; multi-screen (1/4/6/8); configurable dwell time
Recording Resolution	Up to 4K (depending on camera); configurable per channel
Recording Modes	Manual, continuous, alarm, motion detection, VCA, holiday schedule
Playback Capabilities	Up to 8-ch synchronous playback at 1080p; smart search; reverse; digital zoom
Audio	1 audio input (RCA), 1 audio output (RCA); two-way audio support
Network Interface	1 RJ45 10/100/1000 Mbps self-adaptive Ethernet
PoE Support	No built-in PoE (model without /P suffix)
HDD Support	1 SATA HDD (up to 6 TB); supports NAS/iSCSI
HDD Management	SMART detection, bad sector detection, quota management, HDD property (R/W, read-only, redundancy)
Alarm Input/Output	Configurable alarm inputs/outputs (details not specified for this model)
PTZ Control	Supports multiple protocols; presets, patrols, patterns
Remote Access	HiLookVision app, web browser (HTTPS), ONVIF, SDK
Backup	USB (front panel), eSATA, network; export video clips
User Management	3 levels (admin, operator, guest); configurable permissions
Power Supply	12 VDC; power consumption approx. 10W (excluding HDD)
Dimensions (Approx.)	260 mm × 220 mm × 45 mm (aluminum case, mini chassis)
Weight	Approx. 1.0 kg (without HDD)
Operating Temperature	-10°C to 55°C (14°F to 131°F)
Compliance	FCC Class A, CE, ICES-003

Frequently Asked Questions - NVR-108H-D HiLook

How do I activate my NVR for the first time?

When you power on the NVR, the activation wizard appears. You must set a strong admin password (8-16 characters with at least two of: uppercase, lowercase, numbers, special characters). Optionally, you can set an unlock pattern. The password is also applied to connected IP cameras. After activation, you can export a GUID file for password recovery.

Why is there no image on my monitor after startup?

Check that the HDMI or VGA cable is properly connected and the monitor input matches the output (HDMI/ VGA). Ensure the cable is not damaged. If using VGA, the NVR may default to HDMI; try connecting only one output. Also verify the monitor's input source.

How do I add an IP camera to the NVR?

Go to Menu > Camera > IP Camera. The NVR will auto-discover cameras on the same network. Select the camera and click the + icon to add. If the camera is not detected, click Custom Adding and enter the IP address, protocol (e.g., ONVIF), port, username, and password. Ensure the camera is activated first.

Why does my added IP camera show 'Disconnected'?

Possible causes: network failure, incorrect parameters (IP, port, username, password), or insufficient bandwidth. Check network connectivity using ping command. Verify camera settings in the NVR. Check bandwidth usage under Maintenance > Net Detect > Network Stat.

How do I set up recording?

Go to Menu > Record > Schedule. Select a channel, set recording type (continuous, motion, alarm, etc.), and configure the time periods. You can also enable pre-record and post-record. For manual recording, click the record icon in live view or use Menu > Record > Manual.

Can I play back recorded video from multiple cameras simultaneously?

Yes. Go to Playback mode, select up to 8 channels (for this model) and set a time range. The NVR supports synchronous playback at up to 1080p resolution. You can also use smart search, reverse playback, and digital zoom.

How do I back up recorded files?

Insert a USB flash drive or external HDD into the front USB port. Go to Menu > Backup. You can export by normal video search or event search. Select the desired files and start export. You can also back up video clips during playback.

What should I do if I forget my admin password?

Use the exported GUID file (saved during activation) to reset the password. Insert the USB drive with the GUID file, click 'Forgot Password' on the login screen, select the file, and import. Then set a new password. If no GUID file exists, contact technical support.

How do I control a PTZ camera?

First, configure PTZ parameters (baud rate, protocol, address) under Menu > Camera > PTZ. Then, in live view, click the PTZ icon or right-click and select PTZ Control. Use the on-screen directional buttons to pan/tilt, and zoom controls. You can set and call presets, patrols, and patterns.

Is the NVR compatible with third-party cameras?

Yes. The NVR supports ONVIF (Profile S/G/T), PSIA, and many proprietary protocols including ACTi, Arecont, Axis, Bosch, Canon, Panasonic, Pelco, Samsung, Sanyo, Sony, Vivotek, and Zavio. You may need to configure custom protocols for non-standard cameras.

USER MANUAL NVR-108H-D HiLook

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Network Video Recorder

User Manual

User Manual

COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be "Hikvision"). This user manual (hereinafter referred to be "the Manual") cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Network Video Recorder (NVR).

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

HiLook and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

HiLook

PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

CE This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Applicable Models

This manual is applicable to the models listed in the following table.

Series	Model
NVR-100MH-C	NVR-104MH-C
	NVR-108MH-C
	NVR-116MH-C
NVR-200MH-C	NVR-208MH-C
	NVR-216MH-C
NVR-100MH-C (/P)	NVR-104MH-C/4P
	NVR-108MH-C/8P
NVR-200MH-C (/P)	NVR-208MH-C/8P
	NVR-216MH-C/16P

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol	Description
NOTE	Provides additional information to emphasize or supplement important points of the main text.
WARNING	Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
DANGER	Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

Safety Instructions

• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.
• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100\~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.
• Please make sure that the plug is firmly connected to the power socket.
• If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

● Ensure unit is installed in a well-ventilated, dust-free environment.
● Unit is designed for indoor use only.
- Keep all liquids away from the device.
- Ensure environmental conditions meet factory specifications.
- Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.
- Use the device in conjunction with an UPS if possible.
● Power down the unit before connecting and disconnecting accessories and peripherals.
● A factory recommended HDD should be used for this device.
- Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

Product Key Features

General

• Connectable to network cameras, network dome and encoders.
• Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
• Connectable to the smart IP cameras.
  ● H.265+/H.265/ H.264+/H.264/MPEG4 video formats.
• PAL/NTSC adaptive video inputs.
  ● Each channel supports dual-stream.
  ● Up to 8/16/32/64 network cameras can be added according to different models.
• Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
  ● The quality of the input and output record is configurable.

Local Monitoring

● HDMI and VGA outputs provided.
● HDMI video output at up to 4K resolution.
- Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
● Live view screen can be switched in group. Manual switch and auto-switch are provided and the auto-switch interval is configurable.
- Configurable main stream and sub-stream for the live view.
- Quick setting menu is provided for live view.
● Motion detection, video tampering, video exception alert and video loss alert functions.
- Privacy mask.
● Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
- Zooming in by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

• Up to 2 SATA hard disks for NVR-200MH-C (/P), and 1 SATA hard disk for NVR-100MH-C (/P) series NVR.
  ● Up to 6 TB storage capacity for each disk supported.
  ● Supports 8 network disks (NAS/IP SAN disk).
  ● Supports S.M.A.R.T. and bad sector detection.

• HDD group management.
  ● Supports HDD standby function.

• HDD property: redundancy, read-only, read/write (R/W).

• HDD quota management; different capacity can be assigned to different channel.

Recording and Playback

• Holiday recording schedule configuration.
  ● Continuous and event video recording parameters.
• Multiple recording types: manual, continuous, alarm, motion, motion | alarm, and motion & alarm VCA.
  ● 8 recording time periods with separated recording types.
• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording.
• Searching record files and captured pictures by events (alarm input/motion detection).
• Tag adding for record files, searching and playing back by tags.
• Locking and unlocking record files.
• Local redundant recording.
  ● Provide new playback interface with easy and flexible operation.
• Searching and playing back record files by channel number, recording type, start time, end time, etc.
  ● Smart search for the selected area in the video.
• Zooming in when playback.
• Reverse playback of multi-channel.
  ● Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by dragging the mouse.
  ● Supports thumbnails view and fast view during playback.
• Up to 16-ch synchronous playback at 1080p real time.
  ● Supports playback by transcoded stream.
  ● Supports enabling H.264+ to ensure high video quality with lowered bitrate.

Backup

● Export video data by USB, or SATA device.
- Export video clips when playback.
● Management and maintenance of backup devices.

Alarm and Exception

• Configurable arming time of alarm input/output.
• Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and HDD full, etc.
  ● VCA detection alarm is supported.

● VCA search for face detection and behavior analysis.
- Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output.
● Automatic restore when system is abnormal.

Other Local Functions

• Operable by front panel, mouse, remote control, or control keyboard.
• Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel.
• Admin password resetting by exporting/importing the GUID file.
  ● Operation, alarm, exceptions and log recording and searching.
  ● Manually triggering and clearing alarms.
• Import and export of device configuration information.

Network Functions

● One self-adaptive 10M/100M/1000Mbps network interface.
- Four independent PoE network interfaces are provided for /4P models, eight independent PoE network interfaces for the /8P models, and sixteen independent PoE network interfaces for the /16P models.
● Long distance (100-300 m) network transmission via PoE (for /P models).
- IPv6 is supported.
● TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
● TCP, UDP and RTP for unicast.
● Auto/Manual port mapping by UPnP ^TM .
● Support access by HiLookVision.
- Remote web browser access by HTTPS ensures high security.
- The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera save the recording files in the local storage when the network is disconnected, and synchronizes the files to the NVR when the network is resumed.
- Remote reverse playback via RTSP.
● Supports accessing by the platform via ONVIF.
- Remote search, playback, download, locking and unlocking of the record files, and support downloading files broken transfer resume.
- Remote parameters setup; remote import/export of device parameters.
- Remote viewing of the device status, system logs and alarm status.
- Remote keyboard operation.
- Remote HDD formatting and program upgrading.
- Remote system restart and shutdown.

● RS-485 transparent channel transmission.
- Alarm and exception information can be sent to the remote host.
- Remotely start/stop recording.
- Remotely start/stop alarm output.
- Remote PTZ control.
- Remote JPEG capture.
● Virtual host function is provided to get access and manage the IP camera directly.
- Two-way audio and voice broadcasting.
- Embedded WEB server.

Development Scalability:

• SDK for Windows system.
  ● Source code of application software for demo.
  ● Development support and training for application system.

TABLE OF CONTENTS

Chapter 1 Introduction....14

1.1 Front Panel 14
NVR-100MH-C (/P) Series....14
NVR-200MH-C Series....14

1.2 IR Remote Control Operations 15

1.3 USB Mouse Operation....21

1.4 Input Method Description....22

1.5 Rear Panel 23

NVR-100MH-C and NVR-200MH-C Series....23

NVR-100MH-C (/P) and NVR-200MH-C (/P) Series 23

Chapter 2 Getting Started ....25

2.1 Device Startup and Activation....25

2.1.1 Starting Up and Shutting Down the NVR 25

2.1.2 Activating Your Device....26

2.1.3 Using the Unlock Pattern for Login 28

2.1.4 Login and Logout....31

2.1.5 Resetting Your Password 32

2.2 Using Wizard for Basic Configuration....33

2.3 Adding and Connecting the IP Cameras....38

2.3.1 Activating the IP Camera....38

2.3.2 Adding the Online IP Cameras....39

2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols ......44

2.3.4 Editing IP Cameras Connected to the PoE Interfaces....48

2.3.5 Configuring PoE Interface....50

Chapter 3 Live View ....52

3.1 Introduction of Live View....52

3.2 Operations in Live View Mode....53

3.2.1 Front Panel Operation on Live View 54

3.2.2 Using the Mouse in Live View....54

3.2.3 Using an Auxiliary Monitor....55

3.2.4 Quick Setting Toolbar in Live View Mode 56

3.3 Adjusting Live View Settings ....58

3.4 Channel-zero Encoding....61

Chapter 4 PTZ Controls ....62

4.1 Configuring PTZ Settings 62
4.2 Setting PTZ Presets, Patrols & Patterns....64

4.2.1 Customizing Presets 64
4.2.2 Calling Presets 64
4.2.3 Customizing Patrols....65
4.2.4 Calling Patrols....66
4.2.5 Customizing Patterns 67
4.2.6 Calling Patterns ....68
4.2.7 Customizing Linear Scan Limit....68
4.2.8 Calling Linear Scan....69
4.2.9 One-touch Park 70

4.3 PTZ Control Panel 72

Chapter 5 Recording Settings....74

5.1 Configuring Parameters....74
5.2 Configuring Recording Schedule 78
5.3 Configuring Motion Detection Recording 82
5.4 Configuring Alarm Triggered Recording 84
5.5 Configuring VCA Event Recording 86
5.6 Manual Recording 88
5.7 Configuring Holiday Recording....89
5.8 Configuring Redundant Recording 91
5.9 Configuring HDD Group for Recording....93
5.10 Files Protection 94

5.10.1 Locking the Recording Files....94
5.10.2 Setting HDD Property to Read-only 96

Chapter 6 Playback....98

6.1 Playing Back Record Files 98

6.1.1 Instant Playback 98
6.1.2 Playing Back by Normal Search....98
6.1.3 Playing back by Smart Search....102
6.1.4 Playing Back by Event Search 103
6.1.5 Playing Back by Tag 105
6.1.6 Playing Back by System Logs 107

6.1.7 Playing Back External File....109
6.2 Auxiliary Functions of Playback....110
6.2.1 Playing Back Frame by Frame 110
6.2.2 Thumbnails View....110
6.2.3 Fast View....111
6.2.4 Digital Zoom 111
6.2.5 File Management....111

Chapter 7 Backup....113

7.1 Backing up Record Files....113
7.1.1 Quick Export....113
7.1.2 Backing up by Normal Video Search....115
7.1.3 Backing up by Event Search....118
7.1.4 Backing up Video Clips....119
7.2 Managing Backup Devices....120

Chapter 8 Alarm Settings....121

8.1 Setting Motion Detection Alarm 121
8.2 Setting Sensor Alarms 123
8.3 Detecting Video Loss Alarm 126
8.4 Detecting Video Tampering Alarm....128
8.5 Handling Exceptions Alarm ....130
8.6 Setting Alarm Response Actions ....131
8.7 Triggering or Clearing Alarm Output Manually....135

Chapter 9 VCA Alarm....136

9.1 Face Detection....136
9.2 Line Crossing Detection....137
9.3 Intrusion Detection 140
9.4 Region Entrance Detection....142
9.5 Region Exiting Detection 143
9.6 Unattended Baggage Detection 143
9.7 Object Removal Detection 143
9.8 Audio Exception Detection....144
9.9 Sudden Scene Change Detection ..... 145
9.10 Defocus Detection....146
9.11 PIR Alarm....146

Chapter 10 VCA Search....147

10.1 Face Search....147
10.2 Behavior Search....148

Chapter 11 Network Settings ....151

11.1 Configuring General Settings .... 151
11.2 Configuring Advanced Settings 153

11.2.1 Configuring HiLookVision....153
11.2.2 Configuring DDNS....153
11.2.3 Configuring PPPoE....155
11.2.4 Configuring NTP Server 155
11.2.5 Configuring SNMP 156
11.2.6 Configuring More Settings ....157
11.2.7 Configuring HTTPS Port....158
11.2.8 Configuring Email 161
11.2.9 Configuring NAT 163
11.2.10 Configuring Virtual Host .... 165

11.3 Checking Network Traffic 166
11.4 Configuring Network Detection 167

11.4.1 Testing Network Delay and Packet Loss....167
11.4.2 Exporting Network Packet....167
11.4.3 Checking the Network Status....168
11.4.4 Checking Network Statistics....169

Chapter 12 HDD Management ....171

12.1 Initializing HDDs .... 171
12.2 Managing Network HDD 173
12.3 Managing HDD Group 175

12.3.1 Setting HDD Groups 175
12.3.2 Setting HDD Property 176

12.4 Configuring Quota Mode .... 178

12.5 Configuring Disk Clone 180
12.6 Checking HDD Status....182
12.7 HDD Detection .... 184
12.8 Configuring HDD Error Alarms .... 186

Chapter 13 Camera Settings ....187

13.1 Configuring OSD Settings 187
13.2 Configuring Privacy Mask....188

13.3 Configuring Video Parameters....190

Chapter 14 NVR Management and Maintenance ....191

14.1 Viewing System Information....191

14.2 Searching & Exporting Log Files....192

14.3 Importing/Exporting IP Camera Info....194

14.4 Importing/Exporting Configuration File....195

14.4.1 Exporting Configuration File .... 195

14.4.2 Importing Configuration File....195

14.5 Upgrading System....196

14.5.1 Upgrading by Local Backup Device....196

14.5.2 Upgrading by FTP 197

14.6 Restoring Default Settings....198

Chapter 15 Others ....199

15.1 Configuring General Settings 199

15.2 Configuring DST Settings....201

15.3 Configuring More Settings 202

15.4 Managing User Accounts....203

15.4.1 Adding a User 203

15.4.2 Deleting a User....206

15.4.3 Editing a User ....206

Chapter 16 Appendix ......209

16.1 Glossary....209

16.2 Troubleshooting 210

16.3 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) ......218

Chapter 1 Introduction

1.1 Front Panel

NVR-100MH-C (/P) Series

HiLock 1 2 POWER O STATUS OTx/1x

Figure 1-1 NVR-100MH-C (/P) Series

Table 1-1 Panel Description

No.	Name		Description
1	Status Indicator	Power	Power indicator turns green when system is running.
		Status	Status indicator blinks red when data is being read from or written to HDD.
		Tx/Rx	Tx/Rx indicator blinks green when network connection is functioning properly.
2	USB Interface		Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

NVR-200MH-C Series

HiLook 1 2 3 4

Figure 1-2 NVR-200MH-C and NVR-200MH-C (/P) Series

Table 1-2 Panel Description

No.	Name	Connections
1	POWER	Turns green when device is powered up.
2	HDD	Flickers red when data is being read from or written to HDD.
3	Tx/Rx	Flickers blue when network connection is functioning properly.
4	USB Interface	Universal Serial Bus (USB) port for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

1.2 IR Remote Control Operations

The NVR may also be controlled with the included IR remote control, shown in Figure 1-3.

NOTE

Batteries (2×AAA) must be installed before operation.

The IR Remote is set at the factory to control the NVR (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the NVRs. You may also pair an IR Remote to a specific NVR by changing the Device ID#, as follows:

Pairing (Enabling) the IR Remote to a Specific NVR (optional)

You can pair an IR Remote to a NVR by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and NVRs.

On the NVR:

Step 1 Go to General > More Settings.

Step 2 Type a number (255 digits maximum) into the Device No. field.

Step 3 On the IR Remote:

Step 4 Press the DEV button.

Step 5 Use the Number buttons to enter the Device ID# that was entered into the NVR.

Step 6 Press Enter button to accept the new Device ID#.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 ABC 2 JXL 5 TLV 8 INFO MENU VOL/P/MON PLAY POPSS EDIT OFF PITZ ESC F1 F2 F00S F00M F1000

Figure 1-3 Remote Control

Unpairing (Disabling) an IR Remote from a NVR

To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows:

Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit's memory and it will no longer function with the NVR.

i NOTE

(Re)-enabling the IR Remote requires pairing to a NVR. See “Pairing the IR Remote to a Specific NVR (optional),” above.

The keys on the remote control closely resemble the ones on the front panel.

Table 1-3 IR Remote Functions

No.	Name	Function Description
1	POWER ON/OFF	To Turn Power On:If User Has Not Changed the Default NVR Device ID# (255):Press Power On/Off button (1).If User Has Changed the NVR Device ID#:Press DEV button.Press Number buttons to enter user-defined Device ID#.Press Enter button.Press Power button to start device.To Turn NVR Off:If User Is Logged On:Hold Power On/Off button (1) down for five seconds to display the “Yes/No” verification prompt.Use Up/Down Arrow buttons (12) to highlight desired selection.Press Enter button (12) to accept selection.If User Is Not Logged On:Hold Power On/Off button (1) down for five seconds to display the user name/password prompt.Press the Enter button (12) to display the on-screen keyboard.Input the user name.Press the Enter button (12) to accept input and dismiss the on-screen keyboard.Use the Down Arrow button (12) to move to the “Password” field.Input password (use on-screen keyboard or numeric buttons (3) for numbers).Press the Enter button (12) to accept input and dismiss the on-screen keyboard.Press the OK button on the screen to accept input and display the Yes/No” verification prompt (use Up/Down Arrow buttons (12) to move between fields.Press Enter button (12) to accept selection.User name/password prompt depends on NVR is configuration See “System Configuration” section.
2	DEV	Enable IR Remote: Press DEV button, enter NVR Device ID# with number keys, press Enter to pair unit with the NVR
		Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the NVR
3	Numerals	Switch to the corresponding channel in Live View or PTZ Control mode
		Input numbers in Edit mode
4	EDIT	Delete characters before cursor
		Check the checkbox and select the ON/OFF switch
5	A	Adjust focus in the PTZ Control menu
		Switch on-screen keyboards (upper and lower case alphabet, symbols, and numerals)
6	REC	Enter Manual Record setting menu
		Call a PTZ preset by using the numeric buttons in PTZ control settings
		Turn audio on/off in Playback mode
7	PLAY	Go to Playback mode
		Auto scan in the PTZ Control menu
8	INFO	Reserved
9	VOIP	Switches between main and spot outputZooms out the image in PTZ control mode
10	MENU	Return to Main menu (after successful login)
		N/A
		Show/hide full screen in Playback mode
12	DIRECTION	Navigate between fields and menu items
		Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode
		Cycle through channels in Live View mode
		Control PTZ camera movement in PTZ control mode
	ENTER	Confirm selection in any menu mode
		Checks checkbox
		Play or pause video in Playback mode
		Advance video a single frame in single-frame Playback mode
		Stop/start auto switch in auto-switch mode
13	PTZ	Enter PTZ Control mode
14	ESC	Go back to previous screen
		N/A
15	RESERVED	Reserved
16	F1	Select all items on a list
		N/A
		Switch between play and reverse play in Playback mode
17	PTZ Control	Adjust PTZ camera iris, focus, and zoom
18	F2	Cycle through tab pages
		Switch between channels in Synchronous Playback mode

Troubleshooting Remote Control:

NOTE

Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.

If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.

Step 1 Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.

Step 2 Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.

Step 3 Press the DEV button on the remote control.

Step 4 Enter the NVR ID# you set in step 2.

Step 5 Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:

● Batteries are installed correctly and the polarities of the batteries are not reversed.
● Batteries are fresh and not out of charge.
- IR receiver is not obstructed.
● No fluorescent lamp is used nearby

If the remote still can't function properly, please change a remote and try again, or contact the device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:

Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR.

Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider.

The operation of the mouse:

Table 1-4 Description of the Mouse Control

Name	Action	Description
Left-Click	Single-Click	Live view: Select channel and show the quick set menu.Menu: Select and enter.
	Double-Click	Live view: Switch between single-screen and multi-screen.
	Click and Drag	PTZ control: pan, tilt and zoom.Video tampering, privacy mask and motion detection: Select target area.Digital zoom-in: Drag and select target area.Live view: Drag channel/time bar.
Right-Click	Single-Click	Live view: Show menu.Menu: Exit current menu to upper level menu.
Scroll-Wheel	Scrolling up	Live view: Previous screen.Menu: Previous item.
	Scrolling down	Live view: Next screen.Menu: Next item.

1.4 Input Method Description

1 2 3 4 5 6 7 8 9 0 Q W E R T Y U I O P A S D F G H J K L Z X C V B N M 123/..

Figure 1-4 Soft Keyboard (1)

1 2 3 . - 4 5 6 _ : 7 8 9 / @ 0 #+= x ABC ↙ ◀ ▶ ←

Figure 1-5 Soft Keyboard (2)

Description of the buttons on the soft keyboard:

Table 1-5 Description of the Soft Keyboard Icons

Icon	Description	Icon	Description
	Number		English letter
[SH37]	Lowercase/Uppercase		Backspace
ABC	Switch the keyboard		Space
	Positioning the cursor		Exit
[2400]	Symbols		Reserved

1.5 Rear Panel

NVR-100MH-C and NVR-200MH-C Series

2 AUDIO IN AUDIO OUT 5 6 6 HDMI 3 7 4 LAN 1 12V 9 POWER 8

Figure 1-6 NVR-100MH-C and NVR-200MH-C Series

Table 1-6 Panel Description

No.	Item	Description
1	Power Supply	12 VDC power supply.
2	Audio In	RCA connector for audio input.
3	HDMI Interface	HDMI video output connector.
4	LAN Network Interface	1 10 /100 /1000 Mbps self-adaptive Ethernet interface.
5	Audio Out	RCA connector for audio output.
6	VGA Interface	DB9 connector for VGA output. Display local video output and menu.
7	USB Interface	Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
8	Ground	Ground (needs to be connected when NVR starts up).
9	Power Switch	Switch for turning on/off the device.

NVR-100MH-C (/P) and NVR-200MH-C (/P) Series

1 2 3 4 AUDIO IN AUDIO OUT VGA HDMI LAN 12V—— POWER 8 10 5 6 3 7

Figure 1-7 NVR-100MH-C/4P Series

AUDIO IN AUDIO OUT VGA HDMI LAN 2 4 5 6 3 7 8 1 9

Figure 1-8 NVR-200MH-C/16P Series

Table 1-7 Panel Description

No.	Item	Description
1	Power Supply	100~240 VAC power supply.
2	Audio In	RCA connector for audio input.
3	HDMI Interface	HDMI video output connector.
4	LAN Network Interface	1 10 /100 /1000 Mbps self-adaptive Ethernet interface
5	Audio Out	RCA connector for audio output.
6	VGA Interface	DB9 connector for VGA output. Display local video output and menu.
7	USB Interface	Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
8	Ground	Ground (needs to be connected when NVR starts up).
9	Power Switch	Switch for turning on/off the device.
10	Network Interfaces with PoE function	Network interfaces for the cameras and to provide power over Ethernet.

Chapter 2 Getting Started

2.1 Device Startup and Activation

2.1.1 Starting Up and Shutting Down the NVR

Purpose:

Proper startup and shutdown procedures are crucial to expanding the life of the NVR.

Before you start:

Check that the voltage of the extra power supply is the same with the NVR's requirement, and the ground connection is working properly.

Starting up the NVR:

Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on the front panel should be red, indicating the device gets the power supply.

Step 2 Press the POWER button on the front panel. The Power indicator LED should turn blue indicating that the unit begins to start up.

Step 3 After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on the monitor. The row of icons at the bottom of the screen shows the HDD status. 'X' means that the HDD is not installed or cannot be detected.

Shutting down the NVR

Steps:

There are two proper ways to shut down the NVR.

• OPTION 1: Standard shutdown

Step 1 Enter the Shutdown menu.

Menu > Shutdown

Shutdown Logout Shutdown Reboot Cancel

Figure 2-1 Shutdown Menu

Step 2 Click the Shutdown button.

Step 3 Click the Yes button.

- OPTION 2: By operating the front panel

Step 1 Press and hold the POWER button on the front panel for 3 seconds.

Step 2 Enter the administrator's username and password in the dialog box for authentication.

Step 3 Click the Yes button.

NOTE

Do not press the POWER button again when the system is shutting down.

Rebooting the NVR

In the Shutdown menu, you can also reboot the NVR.

Step 1 Enter the Shutdown menu by clicking Menu > Shutdown.

Step 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.

2.1.2 Activating Your Device

Purpose:

For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or Client Software.

Step 1 Input the same password in the text field of Create New Password and Confirm New Password.

User Name admin Create New P... *STV0000* Strong Confirm New P... *STV0000* IP Camera Acti... *STV0000* ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained.

Figure 2-2 Set Admin Password

WARNING

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

Step 2 In the IP Camera Activation text field, enter the password to activate the IP camera (s) connected to the device.

Step 3 Click OK to save the password and activate the device.

Step 4 When the device is activated, the system pops up the message box to remind you to remember the password. And you can click Yes to continue to export the GUID file for the future password resetting.

Attention The device is activated. Properly keep your password. Export the GUID file for password resetting? Yes No

Figure 2-3 Export GUID File Remind

Step 5 Insert the U flash disk to your device, and export the GUID file to the U flash disk in the Reset Password interface. Please refer to Chapter2.1.5 Resetting Your Password for the instructions of password resetting.

Reset Password Device Name USB Flash Disk 1-1 Refresh Name Size Type Edit Date Delete Play printscr Folder 09-19-2016 18:53:56 7.bmp 10.55MB File 09-18-2016 17:53:06 GUID_528995182_ 128B File 09-22-2016 13:58:25 Free Space 7373.90MB New Folder Export Back

Figure 2-4 Export GUID File

NOTE

Please keep your GUID file properly for future password resetting.

i NOTE

If Admin's password is modified, the following menu pops up. Optionally, click the Yes button to duplicate the password to IP cameras that are connected with default protocol.

Attention Duplicate the password to IP cameras that are connected with default protocol. Yes No

Figure 2-5 Attention Interface

2.1.3 Using the Unlock Pattern for Login

For the Admin user, you can configure the unlock pattern for device login.

Configuring the Unlock Pattern

Step 1 After the device is activated, you can enter the following interface to configure the device unlock pattern.

Set Unlock Pattern Draw the unlock pattern first.

Figure 2-6 Set Unlock Pattern

Step 2 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

Set Unlock Pattern Release you finger when done.

Figure 2-7 Draw the Pattern

NOTE

Connect at least 4 dots to draw the pattern.

Each dot can be connected for once only.

Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

Set Unlock Pattern Draw pattern again to confirm.

Figure 2-8 Confirm the Pattern

NOTE

If the two patterns are different, you must set the pattern again.

Set Unlock Pattern The two patterns are different. Try again.

Figure 2-9 Re-set the Pattern

Logging in via Unlock Pattern

NOTE

• Only the admin user has the permission to unlock the device.
• Please configure the pattern first before unlocking. Please refer to Configuring the Unlock Pattern

Step 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

admin Draw the unlock pattern first. Forget My P... Switch User

Figure 2-10 Draw the Unlock Pattern

Step 2 Draw the pre-defined pattern to unlock to enter the menu operation.

NOTE

• If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.
• When the pattern you draw is different from the pattern you have configured, you should try again.
• If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.

User Name admin Password OK Cancel

Figure 2-11 Normal Login Dialog Box

2.1.4 Login and Logout

User Login

Purpose:

If NVR has logged out, you must login the device before operating the menu and other functions.

Step 1 Select the User Name in the dropdown list.

User Name admin Password Forget Pa... OK Cancel

Figure 2-12 Login Interface

Step 2 Input password.

Step 3 Click OK to log in.

NOTE

When you forget the password of the admin, you can click Forget Password to reset the password. Please refer to Chapter 2.1.5 Resetting Your Password for details.

NOTE

In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

User Logout

Purpose:

After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password log in again.

Step 1 Enter the Shutdown menu.

Menu > Shutdown

Shutdown Logout Shutdown Reboot Cancel

Figure 2-13 Logout

Step 2 Click Logout.

NOTE

After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system.

2.1.5 Resetting Your Password

When you forget the password of the admin, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local U flash disk after you have activated the device (refer to Chapter 2.1.2 Activating Your Device).

Step 1 On the user login interface, click Forget Password to enter the Reset Password interface.

NOTE

Please insert the U flash disk stored with the GUID file to the NVR before resetting password.

Reset Password Device Name USB Flash Disk 1-1 Refresh Name Size Type Edit Date Delete Play printscr Folder 09-19-2016 18:53:56 7.bmp 10.55MB File 09-18-2016 17:53:08 Free Space 7378.42MB New Folder Import Back

Figure 2-14 Reset Password

Step 2 Select the GUID file from the U flash disk and click Import to import the file to the device.

NOTE

If you have imported the wrong GUIE file for 7 times, you will be not allowed to reset the password for 30 minutes.

Step 3 After the GUID file is successfully imported, enter the reset password interface to set the new admin password. Refer to Chapter 2.1.2 Activating Your Device for details.

Step 4 Click OK to set the new password. You can export the new GUID file to the U flash disk for future password resetting.

NOTE

When the new password is set, the original GUID file will be invalid. The new GUID file should be exported for future password resetting. You can also enter the User>User Management interface to edit the admin user and export the GUID file.

2.2 Using Wizard for Basic Configuration

By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2-15.

Start wizard when device starts? Next Exit

Figure 2-15 Start Wizard Interface

Operating the Setup Wizard:

Step 1 The Setup Wizard can walk you through some important settings of the NVR. If you don't want to use the Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next time by leaving the "Start wizard when the device starts?" checkbox checked.

Step 2 Click Next button to enter the date and time settings window, as shown in Figure 2-16.

Time Zone (GMT+08:00) Beijing, Urumqi, Singapore Date Format MM-DD-YYYY System Date 05-08-2013 System Time 15:22:59 Previous Next Exit

Figure 2-16 Date and Time Settings

Step 3 After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in the following figure.

NIC Type 10M/100M/1000M Self-adaptive Enable DHCP ✓ IPv4 Address 10 .16 .1 .26 IPv4 Subnet Mask 255 .255 .255 .0 IPv4 Default Gateway 10 .16 .1 .254 Enable DNS DHCP ✓ Preferred DNS Serv... 10.1.7.88 Alternate DNS Server 10.1.7.77 Previous Next Exit

Figure 2-17 Network Settings

Step 4 Click Next button after you configured the basic network parameters. Enter the HiLookVision interface to configure the parameters. Please refer to Chapter 11.2.1 Configuring HiLookVision for detailed instructions.

Step 5 Click Next button after you configured the basic network parameters. Then you will enter the Advanced Network Parameter interface. You can enable UPnP, DDNS and set other ports according to your need.

Server Port 8000 HTTP Port 80 RTSP Port 554 Enable UPnP Enable DDNS DDNS Type DynDNS Server Address Device Domain Name Status DDNS is disabled. User Name Password Previous Next Exit

Figure 2-18 Advanced Network Parameters

Step 6 Click Next button after you configured the network parameters.

Step 7 Click Next button to enter the HDD Management window, shown in Figure 2-19.

L... Capacity Status Property Type Free Space 1 465.76GB Normal RAW Local 312GB Init Previous Next Exit

Figure 2-19 HDD Management

Step 8 To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.

Step 9 Click Next button. You enter the Adding IP Camera interface.

Step 10 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive. Before adding the camera, make sure the IP camera to be added is in active status.

If the camera is in inactive status, you can click the inactive icon of the camera to set the password to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.

Click the Add to add the camera.

No. IP Address Security Amount of... Device M... Protocol 1 10.6.38.6 Active 1 DS-2DF5... HIKVISI 2 10.6.38.13 Active 1 DS-2CD4... HIKVISI 3 10.6.38.88 Active 1 DS-2DF5... HIKVISI 4 10.6.38.202 Active 1 CS-C2-10... HIKVISI 5 10.6.38.203 Active 1 DS-2CD7... HIKVISI 6 10.6.38.204 Active 1 DS-2CD5... HIKVISI One-touch A... Add Search Enable H.265 (For Initial Access) Previous Next Exit

Figure 2-20 Search for IP Cameras

NOTE

When you check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access.

Step 11 Click Next button. Configure the recording for the added IP Cameras.

Continuous Motion Detection Previous OK Exit

Figure 2-21 Record Settings

Step 12 Click OK to complete the startup Setup Wizard.

2.3 Adding and Connecting the IP Cameras

2.3.1 Activating the IP Camera

Purpose:

Before adding the camera, make sure the IP camera to add is in active status.

You can activate the IP camera when activating the device. Refer to Chapter 2.1.2 Activating Your Device.

Step 1 Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface.

For the IP camera detected online in the same network segment, the Password status shows whether it is active or inactive.

IP Camera IP Camera Import/Export PoE Information Show Password of IP Camera Cam... Add/De... Status Security IP Camera A... Edit Upgra... Camera Name D1 - Strong Pas... 10.16.1.250 chan2 D2 - Strong Pas... 10.16.1.102 Camera 01 D3 - Weak Pass... 10.21.133.118 Camera 01 D4 - N/A 192.168.254.5 IPCamera 04 D5 - N/A 192.168.254.6 IPCamera 05 D6 - N/A 192.168.254.7 IPCamera 06 D7 - Risk Pass... 192.168.254.8 IPCamera 07 D8 - N/A 192.168.254.9 IPCamera 08 Refresh One-touch A... Upgrade Delete One-touch A... Custom Addi... Enable H.265 (For Initial Access) Net Receive Idle Bandwidth: 71Mbps Back

Figure 2-22 IP Camera Management Interface

Step 2 Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.

Step 3 Set the password of the camera to activate it.

Use IP Camera Activation Password: when you check the checkbox, the camera (s) will be configured with the same password which you set the device activation interface. Refer to Chapter 2.1.2 Activating Your Device.

Use Admin Password Create New P... ********* Strong Confirm New P... ********* ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK Cancel

Figure 2-23 Set New Password

Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it.

WARNING

Strong Password recommended—We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

Step 4 Click OK to finish the acitating of the IP camera. And the security status of camera will be changed to Active.

2.3.2 Adding the Online IP Cameras

Purpose:

The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.

Before you start:

Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please see Chapter Checking Network Traffic and Chapter Configuring Network Detection.

Adding the IP Cameras

- OPTION 1:

Step 1 Click to select an idle window in the live view mode.

Step 2 Click the + icon in the center of the windw to pop up the adding IP camera interface.

HIKVISION

Figure 2-24 Icon of Adding IP Camera

Step 3 Select the detected IP camera and click the Add button to add it directly, and you can click the Search button to refresh the online IP camera manually.

Add IP Camera No. IP Address Amount of... Device Ty... Protocol Managem 1 10.16.1.62 1 IPC HIKVISION 8000 2 10.16.1.199 1 IP Dome HIKVISION 8000 IP Camera Address 10.16.1.62 Protocol HIKVISION Management Port 8000 Channel Port 1 Transfer Protocol Auto User Name hemin Password Search Add Cancel

Figure 2-25 Quick Adding IP Camera Interface

Or you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and then click the Add button to add it.

- OPTION 2:

Step 1 Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface.

IP Camera IP Camera Import/Export PoE Information Show Password of IP Camera Cam... Add/De... Status Security IP Camera A... Edit Upgra... Camera Name D1 Strong Pas... 10.16.1.250 chan2 D2 Strong Pas... 10.16.1.102 Camera 01 D3 Weak Pass... 10.21.133.118 Camera 01 D4 N/A 192.168.254.5 IPCamera 04 D5 N/A 192.168.254.6 IPCamera 05 D6 N/A 192.168.254.7 IPCamera 06 D7 Risk Pass... 192.168.254.8 IPCamera 07 D8 N/A 192.168.254.9 IPCamera 08 Refresh One-touch A... Upgrade Delete One-touch A... Custom Addi... Enable H.265 (For Initial Access) Net Receive Idle Bandwidth: 71Mbps Back

Figure 2-26 Adding IP Camera Interface

Step 2 The online cameras with same network segment will be detected and displayed in the camera list.

Step 3 Select the IP camera from the list and click the button to add the camera. Or you can click the One-touch Adding button to add all cameras (with the same login password) from the list.

i NOTE

Make sure the camera to add has already been activated.

Step 4 (For the encoders with multiple channels only) check the Channel Port checkbox in the pop-up window, as shown in the following figure, and click OK to add multiple channels.

Channel Port ✓ Channel Port ✓ 1 ✓ 2 ✓ 3 ✓ 4 ✓ 5 OK Cancel

Figure 2-27 Selecting Multiple Channels

- OPTION 3:

Step 1 On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera (Custom) interface.

Add IP Camera (Custom) No. IP Address Amount of... Device M... Protocol Managen IP Camera Address 10.10.1.1 Protocol ONVIF Management Port 80 Transfer Protocol Auto User Name admin Password ****** Continue to Add Protocol Search Add Back

Figure 2-28 Custom Adding IP Camera Interface

Step 2 You can edit the IP address, protocol, management port, and other information of the IP camera to be added.

NOTE

If the IP camera to add has not been activated, you can activate it from the IP camera list on the camera management interface.

Step 3 (Optional) Check the checkbox of Continue to Add to add other IP cameras.

Step 4 Click Add to add the camera. The successfully added cameras are listed in the interface.

Refer to the following table for the description of the icons

Table 2-1 Description of Icons

Icon	Explanation	Icon	Explanation
	Edit basic parameters of the camera		Add the detected IP camera.
	The camera is disconnected; you can click the icon to get the exception information of camera.		Delete the IP camera
	Play the live video of the connected camera.		Advanced settings of the camera.
	Upgrade the connected IP camera.	Security	Show the security status of the camera to be active/inactive or the password strength (strong/medium/weak/risk)

NOTE

For the added IP cameras, the Security status shows the security level of the password of camera: strong password, weak password and risk password.

Cam... Add/De... Status Security IP Camera A... Edit Upgrade Camera Name D1 - Weak Pass... 10.11.36.38 Camera 01 D2 - Strong Pas... 10.16.1.250 IPdome D3 - N/A 192.168.254.4 IPCamera 03

Figure 2-29 Security Level of IP Camera's Password

Enabling the Password of IP Camera Visible

For the admin login user account, you can check the checkbox of Show Password of IP Camera to enable the show the passwords of the successfully added IP cameras in the list.

You must enter the admin password to confirm permission.

Show Password of IP Camera Cam... Add/De... Status Security IP Camera A... Edit Upgra... Camera Name D1 - Strong Pas... 10:16.1.250 chan2 Confirm Permission User Name admin Password ******** OK Cancel Camera 01 Camera 01 IPCamera 04 IPCamera 05 IPCamera 06 IPCamera 07 IPCamera 08 Refresh One-touch A... Upgrade Delete One-touch A... Custom Addi... Enable H.265 (For Initial Access) ✓ Net Receive Idle Bandwidth: 71Mbps Back

Figure 2-30 List of Added IP Cameras

Enabling the H.265 Stream Access

You can check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access.

2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols

After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras.

Step 1 Click the 📋 icon to edit the parameters; you can edit the IP address, protocol and other parameters.

Edil IP Camera IP Camera No. D2 Adding Method Manual IP Camera Address 10.16.1.102 Protocol ONVIF Management Port 80 Channel Port 1 Transfer Protocol Auto User Name adults Password Protocol OK Cancel

Figure 2-31 Edit the Parameters

Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list.

Step 2 Click OK to save the settings and exit the editing interface.

● To edit advanced parameters:

Step 1 Drag the horizontal scroll bar to the right side and click the icon.

Advanced Settings Network Password IP Camera No. D1 IP Camera Address 10.16.1.250 Management Port 8000 Apply OK Cancel

Figure 2-32 Network Configuration of the Camera

Step 2 You can edit the network information and the password of the camera.

Advanced Settings Network Password IP Camera No. D1 Current Password ********* New Password ********* Strong Confirm ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. Apply OK Cancel

Figure 2-33 Password Configuration of the Camera

Step 3 Click OK to save the settings and exit the interface.

- Configuring the customized protocols

Purpose:

To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.

Step 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface.

Protocol Management Custom Protocol Custom Protocol 1 Protocol Name ipc1 Stream Type Main Stream Substream Enable Substream Type RTSP RTSP Transfer Protocol Auto Auto Port 554 554 Path Example: [Type]://[IP Address]:[Port]/[Path] rtsp://192.168.0.1:554/ch1/main/av_stream Apply OK Cancel

Figure 2-34 Protocol Management Interface

There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream.

Step 2 Choose the protocol type of transmission and choose the transfer protocols.

NOTE

Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.

The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].

Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

• Protocol Name: Edit the name for the custom protocol.
• Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty.
• Type: The network camera adopting custom protocol must support getting stream through standard RTSP.
  ● Transfer Protocol: Select the transfer protocol for the custom protocol.
  ● Port: Set the port No. for the custom protocol.
• Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.

NOTE

The protocol type and the transfer protocols must be supported by the connected network camera.

After adding the customized protocols, you can see the protocol name is listed in the dropdown list, please refer to Figure 2-35.

Add IP Camera (Custom) No. IP Address Amount of... Device M... Protocol Managen IP Camera Address Protocol ONVIF Management Port ACTI Transfer Protocol ARECONT User Name AXIS Password BOSCH Continue to Add BRICKCOM CANON Protocol Search Add Back

Figure 2-35 Protocol Setting

Step 3 Choose the protocols you just added to validate the connection of the network camera.

2.3.4 Editing IP Cameras Connected to the PoE Interfaces

NOTE

This chapter is only applicable for the /P series NVR.

The PoE interfaces enables the NVR system to pass electrical power safely, along with data, on Ethernet cabling to the connected network cameras.

Up to 4 network cameras can be connected to /4P models, 8 network cameras to /8P models, and 16 network cameras to /16P models. If you disable the PoE interface, you can also connect to the online network cameras. And the PoE interface supports the Plug-and-Play function.

● To add Cameras for NVR supporting PoE function:

Before you start:

Connect the network cameras via the PoE interfaces.

Step 1 Enter the Camera Management interface.

Menu> Camera> IP Camera

Cam... Add/De... Status Security IP Camera A... Edit Up... Camera Name Prot D1 - Weak Pass... 10.11.36.38 Camera 01 HK D2 - Strong Pas... 10.16.1.250 IPdome HK D3 - N/A 192.168.254.4 IPCamera 03 HK D4 - N/A 192.168.254.5 IPCamera 04 HK D5 - N/A 192.168.254.6 IPCamera 05 HK D6 - N/A 192.168.254.7 IPCamera 06 HK D7 - N/A 192.168.254.8 IPCamera 07 HK D8 - N/A 192.168.254.9 IPCamera 08 HK Active 10.16.1.251 HK Refresh One-touch A... Upgrade Delete One-touch A... Custom Addi... Enable H.265 (For Initial Access)

Figure 2-36 List of Connected Cameras

NOTE

The cameras connecting to the PoE interface cannot be deleted in this menu.

Step 2 Click the button, and select the Adding Method in the drop-down list.

- Plug-and-Play: It means that the camera is connected to the PoE interface, so in this case, the parameters of the camera can't be edited. The IP address of the camera can only be edited in the Network Configuration interface, see Chapter 11.1 Configuring General Settings for detailed information.

Edit IP Camera IP Camera No. D4 Adding Method Plug-and-Play IP Camera Address 192.168.254.5 Protocol HIKVISION Management Port 8000 Channel Port 1 Transfer Protocol Auto User Name adults Password Protocol OK Cancel

Figure 2-37 Edit IP Camera Interface - Plug-and-Play

- Manual: You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.

Input the IP address, the user name and password of administrator manually, and click OK to add the IP camera.

Edit IP Camera IP Camera No. D4 Adding Method Manual IP Camera Address 192.168.254.5 Protocol ONVIF Management Port 80 Channel Port 1 Transfer Protocol Auto User Name adults Password ****** Protocol OK Cancel

Figure 2-38 Edit IP Camera Interface - Manual

2.3.5 Configuring PoE Interface

NOTE

This chapter is only applicable for the /P series NVR.

When it requires long-distance PoE transmission (100 to 300 m), you can configure the PoE channel to the long network cable mode.

Step 1 Enter the PoE Configuration interface.

Menu> Camera> Camera>PoE Configuration

Step 2 Click the radio button of each POE channel to switch and . You can click the radio button of PoE Channel to enable or disable the long network cable mode.

ON: Long-distance (100 - 300 meters) network transmissions via POE interface.

OFF: Short-distance (< 100 meters) network transmission via POE interface.

IP Camera IP Camera Import/Export PoE Configuration PoE Channel ON D1 ON D2 ON D3 ON D4 ON D5 ON D6 ON D7 ON D8 ON: PoE channel is connected via a long network cable. OFF: PoE channel is connected via ... 1-4 5-8 Real Power: 0.0W Remaining Power: 200.0W Notice: 1.The rated power of all PoE ports is 200.0W. 2.The power range for each PoE port is 0-30.0W. 3.When the real power exceeds the rated power, the PoE ports will be powered off according to the camera No., from largest to smallest, until the real power turns to be less than the rated power. Back

Figure 2-39 Configure PoE Interface

NOTE

● The PoE is enabled with the short network cable mode (OFF) by default.
- The bandwidth of IP camera connected to the PoE via long network cable (100 - 300 meters) cannot exceed 6 MP.
- The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
- When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or CAT6 network cable to connect with the PoE interface.
- When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.
- Refer to the Appendix 16.3 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) for the list of IP cameras.

NOTE

You can check the connecting status and power information of PoE channel on the interface.

Step 3 Click Back to finish the settings.

Chapter 3 Live View

3.1 Introduction of Live View

Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you're on) brings you to the Live View mode.

Live View Icons

In the live view mode, there are icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.

Table 3-1 Description of Live View Icons

Icons	Description
[CGOY]	Alarm (video loss, video tampering, motion detection, VCA and sensor alarm)
[OKAY]	Record (manual record, schedule record, motion detection, VCA and alarm triggered record)
	Alarm and Record
	Event/Exception (motion detection, VCA, sensor alarm or exception information, appears at the lower-left corner of the screen. Please refer to Chapter 8.6 Setting Alarm Response Actions for details.)

3.2 Operations in Live View Mode

In live view mode, there are many functions provided. The functions are listed below.

• Single Screen: showing only one screen on the monitor.
• Multi-screen: showing multiple screens on the monitor simultaneously.
• Auto-switch: the screen is auto switched to the next one. And you must set the dwell time for each screen on the configuration menu before enabling the auto-switch.

Menu>Configuration>Live View>Dwell Time.

- Start Recording: continuous record and motion detection record are supported.

- Output Mode: select the output mode to Standard, Bright, Gentle or Vivid.

- Add IP Camera: the shortcut to the IP camera management interface.

- Playback: playback the recorded videos for current day.

- Aux Monitor: the NVR checks the connection of the output interfaces to define the main and auxiliary output interfaces. The priority level for the main and aux output is HDMI > VGA.

When both the HDMI and VGA are connected, the HDMI is used as main output and the VGA is used as the aux output.

When the aux output is enabled, the main output cannot perform any operation, and you can do some basic operation on the live view mode for the Aux output.

3.2.1 Front Panel Operation on Live View

Table 3-2 Front Panel Operation in Live View

Functions	Front Panel Operation
Show single screen	Press the corresponding Alphanumeric button. E.g. Press 2 to display only the screen for channel 2.
Show multi-screen	Press the PREV/FOCUS- button.
Manually switch screens	Next screen: right/down direction button.Previous screen: left/up direction button.
Auto-switch	Press Enter button.
Playback	Press Play button.
Switch between main and aux output	Press Main/Aux button.

3.2.2 Using the Mouse in Live View

Table 3-3 Mouse Operation in Live View

Name	Description
Common Menu	Quick access to the sub-menus which you frequently visit.
Menu	Enter the main menu of the system by right clicking the mouse.
Single Screen	Switch to the single full screen by choosing channel number from the dropdown list.
Multi-screen	Adjust the screen layout by choosing from the dropdown list.
Previous Screen	Switch to the previous screen.
Next Screen	Switch to the next screen.
Start/Stop Auto-switch	Enable/disable the auto-switch of the screens.
Start Recording	Start continuous recording or motion detection recording of all channels.
Add IP Camera	Enter the IP Camera Management interface, and manage the cameras.
Playback	Enter the playback interface and start playing back the video of the selected channel immediately.
PTZ	Enter the PTZ control interface.
Output Mode	Four modes of output supported, including Standard, Bright, Gentle and Vivid.
Aux Monitor	Switch to the auxiliary output mode and the operation for the main output is disabled.

NOTE

● The dwell time of the live view configuration must be set before using Start Auto-switch.
- If you enter Aux monitor mode and the Aux monitor is not connected, the mouse operation is disabled; you need to switch back to the Main output with the MAIN/AUX button on the front panel or remote.
- If the corresponding camera supports intelligent function, the Reboot Intelligence option is included when right-clicking mouse on this camera.

Common Menu Menu Single Screen Multi-screen Previous Screen Next Screen Start Auto-switch Start Recording Add IP Camera Playback PTZ Control Output Mode Aux Monitor

Figure 3-1 Right-click Menu

3.2.3 Using an Auxiliary Monitor

Certain features of the Live View are also available while in an Aux monitor. These features include:

• Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list.
• Multi-screen: Switch between different display layout options. Layout options can be selected from a dropdown list.
• Next Screen: When displaying less than the maximum number of cameras in Live View, clicking this feature will switch to the next set of displays.
• Playback: Enter into Playback mode.
  ● PTZ Control: Enter PTZ Control mode.

● Main Monitor: Enter Main operation mode.

NOTE

In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled.

3.2.4 Quick Setting Toolbar in Live View Mode

On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen.

Toolbar with application icons including camera, monitor, gear, and document (no readable text or symbols)

Figure 3-2 Quick Setting Toolbar

Table 3-4 Description of Quick Setting Toolbar Icons

Icon	Description	Icon	Description	Icon	Description
	Enable/Disable Manual Record		Instant Playback		Mute/Audio on
	Capture		PTZ Control		Digital Zoom
	Image Settings		Live View Strategy		Information
	Main/Sub-Stream		Close

Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes.

Digital Zoom is for zooming in the live image. You can zoom in the image to different portions (1 to 16X) by moving the sliding bar from 📋. You can also scroll the mouse to control the zoom in/out.

Highway traffic scene with multiple vehicles and cargo containers, no visible text or signage

Figure 3-3 Digital Zoom

Image Settings icon can be selected to enter the Image Settings menu.

You can set the image parameters like brightness, contrast, saturation and hue according to the actual demand.

Image Settings Mode Custom 50 50 50 OK

Figure 3-4 Image Settings- Customize

Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.

Live View Strategy Real-time Balanced Fluency OK Cancel

Figure 3-5 Live View Strategy

Face detection function can be used to detect the human faces in live view mode and save in HDD. When there are human faces with the specified size detected in the front of the camera, the device will capture the human face and save in HDD.

Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate, resolution and stream type.

Street photo of a multi-lane highway with visible traffic and license plates, including vehicle images and camera settings at bottom

Figure 3-6 Information

3.3 Adjusting Live View Settings

Purpose:

Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

Step 1 Enter the Live View Settings interface.

Menu> Configuration> Live View

General View Channel-Zero Encoding Video Output Interface VGA/HDMI Live View Mode 4 * 4 Dwell Time No Switch Enable Audio Output Volume Event Output VGA/HDMI Full Screen Monitoring D... 10s

Figure 3-7 Live View-General

The settings available in this menu include:

● Video Output Interface: Select the video output to configure the live view parameters.
● Live View Mode: Select the display mode to be used for live view.
● Dwell Time: The time in seconds to dwell between switching of channels when enabling auto-switch in Live View.

• Enable Audio Output: Enables/disables audio output for the selected video output.
  ● Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.
  ● Event Output: Designates the output to show event video.
  ● Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen.

Step 2 Set cameras order.

General View Channel-Zero Encoding Video Output Interface VGA Came... Camera Name D1 IPdome D2 IPCamera 02 D3 IPCamera 03 D4 IPCamera 04 D5 IPCamera 05 D6 IPCamera 06 D7 IPCamera 07 D8 IPCamera 08 1 2 3 4 5 6 7 8 D4 D3 D7 D5 D1 D6 D8 More Setting... Apply Back

Figure 3-8 Live View- Camera Order

1) Select a View mode in ☐, including 1/4/6/8/16-window division modes are supported depending on different models.
2) Select the small window, and double-click on the channel number to display the channel on the window.
3) You can click button to start live view for all the channels and click to stop all the live view.
4) Click the Apply button to save the setting.

You can also click-and-drag the camera to the desired window on the live view interface to set the camera order.

Step 3 Set the stream type for live view of camera.

1) Click the More Settings to enter the more settings interface.
2) Select the camera to configure from the list.
3) Select the stream type to main stream, sub-stream or Auto.

More Settings Camera [D1] IPdome Stream Type Main Stream

Figure 3-9 Stream Type Settings

4) Click Apply to save the settings.
5) (Optional) You can click the Copy button to copy the stream type settings of the current camera to other camera (s).

3.4 Channel-zero Encoding

Purpose:

Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you.

Step 1 Enter the Live View Settings interface.

Menu > Configuration> Live View

Step 2 Select the Channel-Zero Encoding tab.

Enable Channel-Zero En...	✓
Frame Rate	30fps
Max. Bitrate Mode	General
Max. Bitrate(Kbps)	1792

Figure 3-10 Live View- Channel-Zero Encoding

Step 3 Check the checkbox after Enable Channel Zero Encoding.

Step 4 Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate.

After you set the Channel-Zero encoding, you can get a view in the remote client or web browser of 16 channels in one screen.

Chapter 4 PTZ Controls

4.1 Configuring PTZ Settings

Purpose:

Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera.

Step 1 Enter the PTZ Settings interface.

Menu >Camera> PTZ

PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris - PTZ Back

Figure 4-1 PTZ Settings

Step 2 Click the PTZ Parameters button to set the PTZ parameters.

PTZ Parameter Settings Baud Rate 9600 Data Bit 8 Stop Bit 1 Parity None Flow Ctrl None PTZ Protocol HIKVISION Address 0 Address range: 0~255 OK Cancel

Figure 4-2 PTZ- General

Step 3 Choose the camera for PTZ setting in the Camera dropdown list.

Step 4 Enter the parameters of the PTZ camera.

NOTE

All the parameters should be exactly the same as the PTZ camera parameters.

Step 5 Click Apply button to save the settings.

4.2 Setting PTZ Presets, Patrols & Patterns

Before you start:

Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

4.2.1 Customizing Presets

Purpose:

Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.

Step 1 Enter the PTZ Control interface.

Menu>Camera>PTZ

PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris -

Figure 4-3 PTZ Settings

Step 2 Use the directional button to wheel the camera to the location where you want to set preset; and the zoom and focus operations can be recorded in the preset as well.

Step 3 Enter the preset No. (1\~255) in the preset text field, and click the Set button to link the location to the preset.

Repeat the steps2-3 to save more presets.

You can click the Clear button to clear the location information of the preset, or click the Clear All button to clear the location information of all the presets.

4.2.2 Calling Presets

Purpose:

This feature enables the camera to point to a specified position such as a window when an event takes place.

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Choose Camera in the dropdown list.

Step 3 Click the button to show the general settings of the PTZ control.

PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1

Figure 4-4 PTZ Panel - General

Step 4 Click to enter the preset No. in the corresponding text field.

Step 5 Click the Call Preset button to call it.

4.2.3 Customizing Patrols

Purpose:

Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps above in Customizing Presets.

Step 1 Enter the PTZ Control interface.

Menu>Camera>PTZ

PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris - PTZ Back

Figure 4-5 PTZ Settings

Step 2 Select patrol No. in the drop-down list of patrol.

Step 3 Click the Set button to add key points for the patrol.

KeyPoint KeyPoint: 1 Preset 1 Duration 0 Speed 1 Add OK Cancel

Figure 4-6 Key point Configuration

Step 4 Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the PTZ will follow while cycling through the patrol. The Duration refers to the time span to stay at the corresponding key point. The Speed defines the speed at which the PTZ will move from one key point to the next.

Step 5 Click the Add button to add the next key point to the patrol, or you can click the OK button to save the key point to the patrol.

You can delete all the key points by clicking the Clear button for the selected patrol, or click the Clear All button to delete all the key pints for all patrols.

4.2.4 Calling Patrols

Purpose:

Calling a patrol makes the PTZ to move according the predefined patrol path.

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Click the button to show the general settings of the PTZ control.

PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1

Figure 4-7 PTZ Panel - General

Step 3 Select a patrol in the dropdown list and click the Call Patrol button to call it.

Step 4 You can click the Stop Patrol button to stop calling it.

4.2.5 Customizing Patterns

Purpose:

Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path.

Step 1 Enter the PTZ Control interface.

Menu > Camera > PTZ

PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris - PTZ Back

Figure 4-8 PTZ Settings

Step 2 Choose pattern number in the dropdown list.

Step 3 Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it.

The movement of the PTZ is recorded as the pattern.

4.2.6 Calling Patterns

Purpose:

Follow the procedure to move the PTZ camera according to the predefined patterns.

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Click the button to show the general settings of the PTZ control.

PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1

Figure 4-9 PTZ Panel - General

Step 3 Click the Call Pattern button to call it.

Step 4 Click the Stop Pattern button to stop calling it.

4.2.7 Customizing Linear Scan Limit

Purpose:

The Linear Scan can be enabled to trigger the scan in the horizontal direction in the predefined range.

NOTE

This function is supported by some certain models.

Step 1 Enter the PTZ Control interface.

Menu > Camera > PTZ

PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris - PTZ Back

Figure 4-10 PTZ Settings

Step 2 Use the directional button to wheel the camera to the location where you want to set the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit.

i NOTE

The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180^ .

4.2.8 Calling Linear Scan

i NOTE

Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol.

Purpose:

Follow the procedure to call the linear scan in the predefined scan range.

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

Step 2 Click the button to show the one-touch function of the PTZ control.

PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan Restore

Figure 4-11 PTZ Panel - One-touch

Step 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it.

You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect.

4.2.9 One-touch Park

i NOTE

Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol.

Purpose:

For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time).

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

Step 2 Click the button to show the one-touch function of the PTZ control.

PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan Restore

Figure 4-12 PTZ Panel - One-touch

Step 3 There are 3 one-touch park types selectable, click the corresponding button to activate the park action.

Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped.

Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time.

Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.

NOTE

The park time can only be set through the speed dome configuration interface, by default the value is 5s.

Step 4 Click the button again to inactivate it.

4.3 PTZ Control Panel

To enter the PTZ control panel, there are two ways supported.

OPTION 1:

In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.

OPTION 2:

In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon or select the PTZ option in the right-click menu.

Click the Configuration button on the control panel, and you can enter the PTZ Settings interface.

NOTE

In PTZ control mode, the PTZ panel will be displayed when a mouse is connected with the device. If no mouse is connected, the PTZn appears in the lower-left corner of the window, indicating that this camera is in PTZ control mode.

PTZ Camera IP Camera 3 Configuration PTZ Control One-touch Zoom - Focus - Iris - Speed

PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan Restore

PTZ Camera IP Camera 7 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1

Figure 4-13 PTZ Panel

Table 4-1 Description of the PTZ panel icons

Icon	Description	Icon	Description	Icon	Description
	Direction button and the auto-cycle button	[W9C3]	Zoom+, Focus+, Iris+	[2HS1]	Zoom-, Focus-, Iris-
	The speed of the PTZ movement	[2X46]	Light on/off	[3325]	Wiper on/off
[6HC4]	3D Positioning	[3X47]	Image Centralization		Menu
control	Switch to the PTZ control interface	e-touch	Switch to the one-touch control interface	[SW28] general	Switch to the general settings interface
	Previous item	[X4X3]	Next item	[2X23]	Start pattern / patrol
[TT64]	Stop the patrol / pattern movement	[S0BX1]	Exit	[KYCS]	Minimize windows

Chapter 5 Recording Settings

5.1 Configuring Parameters

Purpose:

By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on.

Before you start:

1) Make sure that the HDD has already been installed. If not, please install a HDD and initialize it. (Menu>HDD>General)

L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 846GB 1 -

Figure 5-1 HDD- General

2) Check the storage mode of the HDD

Click Advanced to check the storage mode of the HDD.

If the HDD mode is Quota, please set the maximum record capacity and maximum picture capacity. For detailed information, see Chapter Configuring Quota Mode.

If the HDD mode is Group, you should set the HDD group. For detailed information, see Chapter Configuring HDD Group for Recording.

Storage Mode Disk Clone Mode Group Record on HDD Group Quota Group IP Camera D1 D2 D3 D4 D5 D6 D7 D8

Figure 5-2 HDD- Advanced

Step 1 Enter the Record settings interface to configure the recording parameters:

Menu > Record > Parameters

Record Substream Camera [D2] Camera 01 Encoding Parameters Main Stream(Continuous) Main Stream(Event) Stream Type Video - Video - Resolution 1920*1080(1080P) - 1920*1080(1080P) - Bitrate Type Variable - Variable - Video Quality Medium - Medium - Frame Rate Full Frame - Full Frame - Max. Bitrate Mode General - General - Max. Bitrate(Kbps) 4096 - 4096 - Max. Bitrate Range Reco... 3840~6400(Kbps) 3840~6400(Kbps) Video Encoding H.264 - H.264 - Enable H.264+ More Setting... Apply Back

Figure 5-3 Recording Parameters

Step 2 Parameters Setting for Recording

1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand.

Video Encode: select the video encoding to H.265 or H.264.

Enable H.264+ Mode: check the checkbox to enable. Once enabled, the Max. Bitrate Mode, Max. Bitrate(Kbps) and Max. Bitrate Range Recommend are not configurable. Enabling it helps to ensure the high video quality with a lowered bitrate.

NOTE

The H.265 and H.264+ should be supported by the connected IP camera.

2) Click the More Settings button to set the advanced parameters for recording and then click OK button to finish editing.

More Settings Pre-record 5s Post-record 5s Expired Time (day) 0 Record Audio ✓ Video Stream Main Stream OK Back

Figure 5-4 More Settings

Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55.

Post-record: The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5 seconds, it records till 11:00:05.

Expired Time: The expired time is period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.

Redundant Record/Capture: By enabling redundant record or capture you save the record and captured picture in the redundant HDD. See Chapter Configuring Redundant Recording.

Record Audio: Check the checkbox to enable or disable audio recording.

Video Stream: Main stream and sub-stream are selectable for recording. When you select sub-stream, you can record for a longer time with the same storage space.

3) Click Apply to save the settings.

NOTE

You can enable the ANR (Automatic Network Replenishment) function via the web browser (Configuration > Storage > Schedule Settings > Advanced) to save the video files in the IP camera when the network is disconnected, and synchronize the files to the NVR when the network is resumed.

NOTE

• The redundant record/capture is used when you want to save the record files or captured pictures in the redundant HDD. You must configure the redundant HDD in HDD settings. For detailed information, see Chapter 12.3.2.
  ● The parameters of Main Stream (Event) are read-only.

Step 3 Parameters Settings for Sub-stream

1) Enter the Sub-stream tab page.

Record Substream Capture Camera [D1] Camera 01 Stream Type Video Resolution (max.: 720P) 704*480(4CIF) Bitrate Type Variable Video Quality Medium Frame Rate Full Frame Max. Bitrate Mode General Max. Bitrate (Kbps) (max....) 1024 Max. Bitrate Range Reco... 1152~1920(Kbps) Video Encode H.265

Figure 5-5 Sub-stream Parameters

2) Configure the parameters of the camera.
3) Click Apply to save the settings.

5.2 Configuring Recording Schedule

Purpose:

Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule.

i NOTE

In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for both recording and capture. To schedule the automatic capture, you need to choose the Capture tab in the Schedule interface.

Step 1 Enter the Record Schedule interface.

Menu>Record >Schedule

Step 2 Configure Record Schedule

1) Select Record Schedule.

Different recording types are marked in different color icons.

Continuous: scheduled recording.

Event: recording triggered by all event triggered alarm.

Motion: recording triggered by motion detection.

Alarm: recording triggered by alarm.

M/A: recording triggered by either motion detection or alarm.

M&A: recording triggered by motion detection and alarm.

i NOTE

You can delete the set schedule by clicking the None icon.

2) Choose the camera you want to configure.
3) Select the check box after the Enable Schedule item.
4) Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel.

Edit the schedule:

Figure 5-6 Recording Schedule Interface

NOTE

The all-day continuous recording is configured for the device by factory default.

1. In the message box, you can choose the day to which you want to set schedule.

Edit Weekday Mon All Day Type Continuous Start/End Time 00:00-24:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Complete Copy Apply OK Cancel

Figure 5-7 Recording Schedule Interface

You can click the button to set the accurate time of the schedule.

II. To schedule an all-day recording, check the checkbox after the All Day item.

All Day Start/End Time 00:00-00:00 Start/End Time 00 00 - 00 00 Start/End Time 00:00-00:00 Type Continuous Type Continuous Type Continuous Type Continuous

Figure 5-8 Edit Schedule

III. To arrange other schedule, set the Start/End time for each period.

NOTE

Up to 8 periods can be configured for each day. And the time periods can't be overlapped each other.

IV. Select the record type in the dropdown list.

NOTE

• To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video Content Analysis) triggered recording and capture, you must configure the motion detection settings, alarm input settings or VCA settings as well. For detailed information, refer to Chapter 8.1 and Chapter 9.
  ● The VCA settings are only available to the smart IP cameras.

Repeat the above edit schedule steps to schedule recording or capture for other days in the week. If the schedule can also be applied to other days, click Copy.

Copy to All 1 2 3 4 5 6 7 OK Cancel

Figure 1.1 Copy Schedule to Other Days

V. Click OK to save setting and back to upper level menu.
VI. Click Apply in the Record Schedule interface to save the settings.

Draw the schedule:

I. Click on the color icons, you can choose the schedule type as continuous or event.

Figure 5-9 Draw the Schedule

II. Click the Apply button to validate the settings.

Step 3 (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.

Step 4 Click Apply to save the settings.

Copy to IP Camera D1 D2 D3 D4 D5 D6 D7 D8 OK Cancel

Figure 5-10 Copy Schedule to Other Channels

5.3 Configuring Motion Detection Recording

Purpose:

Follow the steps to set the motion detection. In the live view mode, once a motion detection event takes place, the NVR can analyze it and take alarm response actions. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on. In this chapter, you can follow the steps to schedule a record which triggered by the detected motion.

Step 1 Enter the Motion Detection interface.

Menu>Camera>Motion

Motion Detection Camera [D1] IPdome Enable Motion Detection Settings Sensitivity 20 Full Screen Clear

Figure 5-11 Motion Detection

Step 2 Configure Motion Detection:

1) Choose camera you want to configure.
2) Check the checkbox after Enable Motion Detection.
3) Drag and draw the area for motion detection by mouse. If you want to set the motion detection for all the area shot by the camera, click Full Screen. To clear the motion detection area, click Clear.
4) Click Settings, and the message box for channel information pops up.

Settings Trigger Channel Arming Schedule Linkage Action IP Camera D1 D3 D4 Apply OK Cancel

Figure 5-12 Motion Detection Handling

1) Select the channels which you want the motion detection event to trigger recording.
2) Click Apply to save the settings.
3) Click OK to back to the upper level menu.
4) Exit the Motion Detection menu.

Step 3 Edit the Motion Detection Record Schedule. For the detailed information of schedule configuration, see Chapter Configuring Recording Schedule.

5.4 Configuring Alarm Triggered Recording

Purpose:

Follow the procedure to configure alarm triggered recording.

Step 1 Enter the Alarm settings interface.

Menu> Configuration> Alarm

Alarm Status Alarm Input Alarm Output Alarm Input List Alarm Input No. Local<-1 Local<-2 Local<-3 Local<-4 Local<-5 Local<-6 Local<-7 Alarm Output List Alarm Output No. Local->1 Local->2 Local->3 Local->4 172.6.23.105:8000->1 Alarm Name N.O N.O N.O N.O N.O Dwell Time Manually Clear Manually Clear Manually Clear Manually Clear 5s

Figure 5-13 Alarm Settings

Step 2 Click Alarm Input.

Alarm Status Alarm Input Alarm Output Alarm Input No. Local<-1 Alarm Name Type N.O Enable Settings

Figure 5-14 Alarm Settings- Alarm Input

1) Select Alarm Input number and configure alarm parameters.
2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
3) Check the checkbox for Setting.
4) Click Settings.

Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking IP Camera D1 D2 Apply OK Cancel

Figure 5-15 Alarm Settings

5) Choose the alarm triggered recording channel.
6) Check the checkbox to select channel.
7) Click Apply to save settings.
8) Click OK to back to the upper level menu.

Repeat the above steps to configure other alarm input parameters.

If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

Copy Alarm Input to Alarm Input No. Alarm Name Local<-1 Local<-2 Local<-3 Local<-4 Local<-5 Local<-6 Local<-7 Local<-8 Local<-9 Local<-10 Local<-11 OK Cancel

Figure 5-16 Copy Alarm Input

Step 3 Edit the Alarm triggered record in the Record/Capture Schedule setting interface. For the detailed information of schedule configuration, see Chapter Configuring Recording Schedule.

5.5 Configuring VCA Event Recording

Purpose:

The event triggered recording can be configured through the menu. Then events include the motion detection, alarm and VCA events (face detection/face capture, line crossing detection, intrusion detection, region entrance detection, region exiting detection, loitering detection, people gathering detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection).

Step 1 Enter the VCA settings interface and select a camera for the VCA settings.

Menu > Camera > VCA

VCA Camera [D1] chan2 Face Detecti... Vehicle Dete... Line Crossin... Intrusion Det... Region Entra... Region Exitin... Unattended ... Object Remo... Audio Except... Defocus Det... Sudden Sce... PIR Alarm Enable ✓ Settings + Rule 1 Rule Settings Draw Line Draw Qua... Clear All

Figure 5-17 VCA Settings

Step 2 Configure the detection rules for VCA events. For details, please refer to Chapter 9 VCA Alarm.

Step 3 Click the icon 📋 configure the alarm linkage actions for the VCA events.

Step 4 Select Trigger Channel tab and select one or more channels which will start to record when VCA alarm is triggered.

Step 5 Click Apply to save the settings

Settings Trigger Channel Arming Schedule Linkage Action IP Camera D2 D3 D4 Apply OK Cancel

Figure 5-18 Set Trigger Camera of VCA Alarm

NOTE

The PTZ Linking function is only available for the VCA settings of IP cameras.

Step 6 Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. For details, see step 2 in Chapter 5.2 Configuring Recording Schedule.

5.6 Manual Recording

Purpose:

Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture.

Step 1 Enter the Manual settings interface.

Menu> Manual

Or press the REC/SHOT button on the front panel.

Record IP Camera ON D1 ON D2 D3 ON Recording by schedule ON Recording by manual operation Continuous Motion Detection

Figure 5-19 Manual Record

Step 2 Enable the Manual Recording.

1) Select Record on the left bar.
2) Click the status button before camera number to change OFF to ON

Step 3 Disable manual record.

Click the status button to change ☐:o . ☐:

NOTE

Green icon ON means that the channel is configured the record schedule. After rebooting, all the manual records enabled will be canceled.

5.7 Configuring Holiday Recording

Purpose:

Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording and capture on holiday.

Step 1 Enter the Record setting interface.

Menu > Record > Holiday

Holiday Settings No.Holiday Name Status Start Date End Date Edit 1 Holiday1 Enabled 1.Jan 1.Jan 2 Holiday2 Enabled 1st Tue Jan产业发展日期 3 Holiday3 Disabled 1.Jan 1.Jan 4 Holiday4 Disabled 1.Jan 1.Jan 5 Holiday5 Disabled 1.Jan 1.Jan 6 Holiday6 Disabled 1.Jan 1.Jan 7 Holiday7 Disabled 1.Jan 1.Jan 8 Holiday8 Disabled 1.Jan 1.Jan 9 Holiday9 Disabled 1.Jan 1.Jan 10 Holiday10 Disabled 1.Jan 1.Jan 11 Holiday11 Disabled 1.Jan 1.Jan 12 Holiday12 Disabled 1.Jan 1.Jan Back

Figure 5-20 Holiday Settings

Step 2 Enable Edit Holiday schedule.

1) Click to enter the Edit interface.

Edit Holiday Name Holiday1 Enable ✓ Mode By Week Start Date Jan 1st Sun End Date Jan 1st Sun Apply OK Cancel

Figure 5-21 Edit Holiday Settings

2) Check the checkbox after Enable Holiday.
3) Select Mode from the dropdown list.
4) There are three different modes for the date format to configure holiday schedule.
5) Set the start and end date.
6) Click Apply to save settings.
7) Click OK to exit the Edit interface.

Step 3 Enter Record/Capture Schedule settings interface to edit the holiday recording schedule. See Chapter 6.2 Configuring Recording Schedule.

5.8 Configuring Redundant Recording

Purpose:

Enabling redundant recording, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.

Step 1 Enter HDD Information interface.

Menu> HDD

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 846GB 1 -

Figure 5-22 HDD General

Step 2 Select the HDD and click ☐ to enter the Local HDD Settings interface.

1) Set the HDD property to Redundancy.

Local HDD Settings HDD No. 3 HDD Property ● R/W ● Read-only ● Redundancy Group ● 1 ● 2 ● 3 ● 4 ● 5 ● 6 ● 7 ● 8 ● 9 ● 10 ● 11 ● 12 ● 13 ● 14 ● 15 ● 16 HDD Capacity 76,319MB Apply OK Cancel

Figure 5-23 HDD General-Editing

2) Click Apply to save the settings.
3) Click OK to back to the upper level menu.

i NOTE

You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant. For detailed information, please refer to Chapter 11.4.1 Setting HDD Property. There should be at least another HDD which is in Read/Write status.

Step 3 Enter the Record setting interface.

Menu> Record> Parameters

1) Select Record tab.

2) Click More Settings to enter the following interface.

More Settings Pre-record 5s Post-record 5s Expired Time (day) 0 Redundant Record/... Record Audio ✓ Video Stream Main Stream OK Back

Figure 5-24 Record Parameters

3) Select Camera you want to configure in the drop-down list.
4) Check the checkbox of Redundant Record/Capture.
5) Click OK to save settings and back to the upper level menu.

Repeat the above steps for configuring other channels.

5.9 Configuring HDD Group for Recording

Purpose:

You can group the HDDs and save the record files and captured pictures in certain HDD group.

Step 1 Enter HDD setting interface.

Menu>HDD

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal RW Local 846GB 1 -

Figure 5-25 HDD General

Step 2 Select Advanced on the left side menu.

Mode Group Record on HDD Group 1 IP Camera ✓D1 ✓D2 ✓D3 ✓D4 ✓D5 ✓D6 ✓D7 ✓D8 ✓D9 ✓D10 ✓D11 ✓D12 ✓D13 ✓D14 ✓D15 ✓D16

Figure 5-26 Storage Mode

Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed information, please refer to Chapter 14.4 Managing HDD Group.

Step 3 Select General in the left side menu

Step 4 Click to enter editing interface.

Step 5 Configuring HDD group.

1) Choose a group number for the HDD group.
2) Click Apply and then in the pop-up message box, click Yes to save your settings.
3) Click OK to back to the upper level menu.
4) Repeat the above steps to configure more HDD groups.

Step 6 Choose the Channels which you want to save the record files in the HDD group.

1) Select Advanced on the left bar.
2) Choose Group number in the dropdown list of Record on HDD Group
3) Check the channels you want to save in this group.
4) Click Apply to save settings.

NOTE

After having configured the HDD groups, you can configure the Recording settings following the procedure provided in Chapter 5.2-5.7.

5.10 Files Protection

Purpose:

You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten.

5.10.1 Locking the Recording Files

- Lock File when Playback

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.

Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Sep 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Normal Smart 01-01-2016 00:00:23 - 26-09-2016 16:26.09 Normal Smart 12:38:11 13:45 14:08 30mins 1h 2h 6h 24h

Figure 5-27 Normal/Smart Playback

Step 3 During playback, click the button to lock the current recording file.

i NOTE

In the multi-channel playback mde, clicking the 📄 button will lock all the record files related to the playback channels.

Step 4 You can click the 📋 button to pop up the file management interface. Click the Locked File tab to check and export the locked files.

File Management Video Clips Playback Capture Locked File Tag ■ Cam... Start/End Time Size Lock ■D3 12-17-2013 17:49:51-20:24:12 199.971KB ■D4 12-17-2013 17:49:51-20:24:12 199.628KB ■D7 12-17-2013 17:49:51-20:24:12 123.343KB ■D7 12-25-2013 17:13:48-17:32:22 45.401KB ■D7 12-26-2013 14:37:54-15:39:52 242.565KB Total: 5 P: 1/1 HDD: 4 Start time: 12-17-2013 17:49:51 End time: 12-17-2013 20:24:12 Total size: 0MB Export All Export Cancel

Figure 5-28 Locked File Management

In the File Management interface, you can also click to change it to unlock the file and the file is not protected.

- Lock File when Export

Step 1 Enter Export setting interface.

Menu> Export

Normal IP Camera D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 Start/End time of record 06-27-2013 08:53:36 -- 06-27-2013 16:41:08 Record Type All File Type All Start Time 06-27-2013 00:00:00 End Time 06-27-2013 23:59:59

Figure 5-29 Export

Step 2 Select the channels you want to search by checking the checkbox to

Step 3 Configure the record type, file type start/end time.

Step 4 Click Search to show the results.

Search result Chan List ■ Cameras No. Start/End Time Size Play Lock D1 01-14-2015 22:15:23-... 911.85MB D1 01-15-2015 21:13:32-... 102.70MB D1 01-15-2015 21:29:17-... 1015.12MB D1 01-15-2015 23:36:34-... 392.59MB D1 01-16-2015 13:56:10-... 350.37MB D1 01-20-2015 19:37:34-... 177.97MB Total: 6 P: 1/1 Total size: 99 Export All Export Back

Figure 5-30 Export- Search Result

Step 5 Protect the record files.

1) Find the record files you want to protect, and then click the 🔍 icon which will turn to 🔍, indicating that the file is locked.

NOTE

The record files of which the recording is still not completed cannot be locked.

2) Click 🔒 to change it to 🔒 to unlock the file and the file is not protected.

Attention Record file may be overwritten after unlocking. Continue? Yes No

Figure 5-31 Unlocking Attention

5.10.2 Setting HDD Property to Read-only

Step 1 Enter HDD setting interface.

Menu> HDD

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 8460B 1 -

Figure 5-32 HDD General

Step 2 Click ☐ to edit the HDD you want to protect.

Local HDD Settings HDD No 5 HDD Property ● R/W ● Read-only ● Redundancy Group ● 1 ● 2 ● 3 ● 4 ● 5 ● 6 ● 7 ● 8 ● 9 ● 10 ● 11 ● 12 ● 13 ● 14 ● 15 ● 16 HDD Capacity 931.51GB Apply OK Cancel

Figure 5-33 HDD General- Editing

NOTE

To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter Managing HDD Group.

Step 3 Set the HDD property to Read-only.

Step 4 Click OK to save settings and back to the upper level menu.

NOTE

• You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the property to R/W.
• If there is only one HDD and is set to Read-only, the NVR can't record any files. Only live view mode is available.
• If you set the HDD to Read-only when the NVR is saving files in it, then the file will be saved in next R/W HDD. If there is only one HDD, the recording will be stopped.

Chapter 6 Playback

6.1 Playing Back Record Files

6.1.1 Instant Playback

Purpose

Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported.

Instant playback by channel

Choose a channel in live view mode and click the button in the quick setting toolbar.

NOTE

In the instant playback mode, only record files recorded during the last five minutes on this channel will be played back.

Four-panel composite image showing a multi-lane highway with vehicles and traffic, no visible text or symbols.

Figure 6-1 Instant Playback Interface

6.1.2 Playing Back by Normal Search

Playback by Channel

Enter the Playback interface.

Right click a channel in live view mode and select Playback from the menu, as shown in Figure 6-2.

Common Menu Menu Single Screen Multi-screen Previous Screen Next Screen Start Auto-switch Start Recording Add IP Camera Playback PTZ Control Output Mode Aux Monitor

Figure 6-2 Right-click Menu under Live View

NOTE

Pressing numerical buttons will switch playback to the corresponding channels during playback process.

Playback by Time

Purpose

Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.

Step 1 Enter playback interface.

Menu>Playback

Step 2 Select the Normal/Smart in the drop-down list on the top-left side.

Step 3 Select a camera in the camera list.

NOTE

The main stream or sub stream for recording is configurable in Menu>Record>Parameters.

Step 4 Select a date in the calendar and click the ▶ button on the left toolbar to play the video file.

Sep 2016 S M T W T F S 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 25 26 27 28 29 30

Figure 6-3 Playback Calendar

If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording.

Step 5 Click the Normal button to start playing the continuous recorded files.

Playback Interface

You can use the toolbar in the bottom part of Playback interface to control playing progress, as shown in Figure 6-4.

Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Sep 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Normal Smart Normal Event Smart 30mins 1h 2h 6h 24h

Figure 6-4 Playback Interface

01-01 2016 00:00:23 - 26-09-2016 16:26:09 Normal Smart 12:30 12.42.59 7:45 13:00 Normal Event Smart 30mins 1h 2h 6h 24h

Figure 6-5 Toolbar of Playback

You can click the channel(s) to execute simultaneous playback of multiple channels.

NOTE

● The 05-06-2016 16:23:42 - 06-07-2016 10:53:24 of the recorded video files.
- Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames.

Table 6-1 Detailed Explanation of Playback Toolbar

Item	Button	Operation	Button	Operation
Smart Search	[TX7V]	Draw quadrilateral for the motion detection	[W06A]	Search the matched video
	[C02S]	Set full screen for motion detection		Draw line for the line crossing detection
	[4Z50]	Draw quadrilateral for the intrusion detection		Filter video files by setting the target characters
Operations	[TW8Z]	Audio on/Mute	[8Z60]	Start/Stop clipping
		Digital Zoom	[6XZD]	Lock File
		Add default tag		Add customized tag
	[YAH]	File management for video clips, captured pictures, locked files and tags
Playing Control		Pause/Play	[HZH4]	Reverse play/ Pause
		Slow forward		Stop
		30s forward	[K05A]	30s reverse
	[6H6B]	Next day	[23BA]	Fast forward
		Previous day	[7TBZ]
Time Bar Scaling		Previous/Next period	mins	Play the time bar in 30 minutes (default)
		Play the time bar in 1 hour		Play the time bar in 2 hours
	[K56B]	Play the time bar in 6 hours		Play the time bar in 24 hours

i NOTE

The playing speed of 256X is supported.

6.1.3 Playing back by Smart Search

Purpose

The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion, line or intrusion detection information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed. The smart playback rules and areas are configurable.

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Select the Normal/Smart in the drop-down list on the top-left side.

i NOTE

The main stream or sub stream for recording is configurable in Menu>Record>Parameters.

Step 3 Select a camera in the camera list.

Step 4 Select a date in the calendar and click the ▶ button on the left toolbar to play the video file.

Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Jul 2016 S M T W T F S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 01-01-2016 00:00:23 - 15-07-2016 11:49:17 Normal Smart Normal Event Smart 30mins 1h 2h 6h 34h

Figure 6-6 Playback by Smart Search

Step 5 Click the Smart radio button to switch to the playback by smart search.

Step 6 Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording.

• Line Crossing Detection

Select the Button, and click on the image to specify the start point and end point of the line.

- Intrusion Detection

Click the 📄 button, and specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set.

- Motion Detection

Click the 📄 button, and then hold the mouse on the image to draw the detection area manually. You can also click the 📄 button to set the full screen as the detection area.

Step 7 (Optional) You can click ▼ filter the searched video files by setting the target characters, including the gender and age of the human and whether he/she wears glasses.

Result Filter Enable Gender All Ages All Glasses All OK Cancel

Figure 6-7 Set Result Filter

6.1.4 Playing Back by Event Search

Purpose

Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA).

Step 1 Enter the Playback interface.

Menu>Playback

Step 2 Select the Event in the drop-down list on the top-left side.

Step 3 Select the major type to Alarm Input, Motion, or VCA as the event type.

We take playback by VCA as the example in the following instructions.

Event Major Ty... Motion ✓ Camera ✓ IPdome ✓ IPdome ✓ Camera 01 ✓ IPCamera 04 ✓ IPCamera 05 ✓ Camera 01 Start Time 01-03-2016 00:00:00 End Time 26-09-2016 23:59:59 Search Normal Smart Normal Event 30mins 1h 2h 6h 24h

Figure 6-8 Event Search Interface

Step 4 Select the minor type of VCA from the drop-down list. (Please refer to Chapter 9 VCA Alarm for the details of VCA detection types).

NOTE

For configuring the VCA recording, please refer to Chapter 5.4 Configuring VCA Event Recording and Capture; and for details of VCA detection types, please refer to Chapter 9 VCA Alarm.

Step 5 Select the camera (s) for searching, and set the Start time and End time.

Step 6 Click Search button to get the search result information. You may refer to the right-side bar for the result.

Step 7 Select a result item and click button to play back the file.

NOTE

Pre-play and post-play can be configured.

Step 8 (Optional) Enter the Synch Playback interface to select the camera (s) for synchronous playback.

Synch Playback IP Camera D1 D2 D3 D4 D5 D6 D7 D8

Figure 6-9 Synch Playback Interface

Step 9 Enter the playback interface.

The toolbar in the bottom part of playback interface can be used to control playing process.

Event Sour... Start Time D1 14:59:53 D1 15:46:51 D1 15:48:07 D1 15:56:26 D1 17:02:16 D3 19:07:45 D3 19:43:53 D3 19:44:13 Total: 74:1 P: 1/8 Pre-play 30s Post-play 30s Back Normal Smart 15:47:49 16:00 20mins 1h 2h 6h 24h

Figure 6-10 Interface of Playback by Event

You can click 📄r button to select the previous or next event. Please refer to Table 6.1 for the description of buttons on the toolbar.

6.1.5 Playing Back by Tag

Purpose:

Video tag allows you to record related information like people and location of a certain time point during playback. You can use video tag(s) to search for record files and position time point.

Before playing back by tag:

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Search and play back the record file(s). Refer to Chapter 6.1.1 for the detailed information about searching and playback of the record files.

Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Sep 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Normal Event Smart 30mins 1h 2h 6h 24h

Figure 6-11 Interface of Playback by Time

Click 📋 button to add default tag.

Click 📋 button to add customized tag and input tag name.

NOTE

Max. 64 tags can be added to a single video file.

Step 3 Tag management.

Click 📄 button to enter the File Management interface and click Tag to manage the tags. You can check, edit, and delete tag(s).

File Management Video Clips Locked File Tag Cam... Tag Name Time Edit Delete D1 TAG 26-09-2016 12:49:10 D1 TAG 26-09-2016 12:49:12 D1 TAG 26-09-2016 12:49:14 D1 TAG 26-09-2016 12:49:16 Total: 4 P: 1/1 Cancel

Figure 6-12 Tag Management Interface

Playing back by Tag

Step 1 Select the Tag from the drop-down list in the Playback interface.

Step 2 Select the stream to Main Stream or Sub Stream.

Step 3 Choose channels, edit start time and end time, and then click Search to enter Search Result interface.

NOTE

You can enter keyword in the textbox Keyword to search the tag on your command.

Step 4 Click 📄 button to play back the selected tag file.

Tag Ca... Tag Name Play D1 TAG D1 TAG D1 TAG D1 TAG Total: 4 P: 1/1 Pre-play 30s Post-play 30s Back Normal Event 30mins 1h 2h 6h 24h

Figure 6-13 Interface of Playback by Tag

NOTE

Pre-play and post-play can be configured.

You can click <r button to select the previous or next tag. Please refer to Table 6.1 for the description of buttons on the toolbar.

6.1.6 Playing Back by System Logs

Purpose:

Play back record file(s) associated with channels after searching system logs.

Step 1 Enter Log Information interface.

Menu>Maintenance>Log Information

Step 2 Click Log Search tab to enter Playback by System Logs.

Step 3 Set search time and type and click Search button.

Log Search Start Time 27-01-2015 00:00:00 End Time 28-01-2015 23:59:59 Major Type All Minor Type Alarm Input Alarm Output Motion Detection Started Motion Detection Stopped Video Tampering Detection Started Video Tampering Detection Stopped Line Crossing Detection Alarm Started Line Crossing Detection Alarm Stopped Intrusion Detection Alarm Started Export All Search Back

Figure 6-14 System Log Search Interface

Step 4 Choose a log with record file and click button to enter Playback interface.

NOTE

If there is no record file at the time point of the log, the message box "No result found" will pop up.

Search Result No. Major Type Time Minor Type Parameter Play Details 1 Exception 27-01-2015 10:02:58 HDD Error N/A 2 Exception 27-01-2015 10:02:58 HDD Error N/A 3 Exception 27-01-2015 10:02:58 HDD Error N/A 4 Operation 27-01-2015 10:03:00 Abnormal Shutd... N/A 5 Operation 27-01-2015 10:03:01 Power On N/A 6 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 7 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 8 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 9 Operation 27-01-2015 11:06:34 Local Operation:... N/A 10 Exception 27-01-2015 11:07:36 HDD Error N/A Total: 417 P: 1/5 Export Back

Figure 6-15 Result of System Log Search

Step 5 Playback interface.

The toolbar in the bottom part of Playback interface can be used to control playing process.

Highway scene with multiple vehicles and a red double-decker bus, no visible text or symbols

Figure 6-16 Interface of Playback by Log

6.1.7 Playing Back External File

Purpose:

Perform the following steps to look up and play back files in the external devices.

Step 1 Enter Tag Search interface.

Menu>Playback

Step 2 Select the External File in the drop-down list on the top-left side.

The files are listed in the right-side list.

You can click the Refresh to refresh the file list.

Step 3 Select and click the button to play back it. And you can adjust the playback speed by clicking .

External File Device N... USB1-4 Name Play ch02_201304... ch02_201304... player.exe Refresh

Figure 6-17 Interface of External File Playback

6.2 Auxiliary Functions of Playback

6.2.1 Playing Back Frame by Frame

Purpose:

Play video files frame by frame, in case of checking image details of the video when abnormal events happen.

Go to Playback interface.

If you choose playback of the record file: click button 📄 until the speed changes to Single frame and one click on the playback screen represents playback of one frame.

If you choose reverse playback of the record file: click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame. It is also feasible to use button in toolbar.

6.2.2 Thumbnails View

With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar.

Step 1 Enter the playback interface and start to play the video files.

Step 2 Move the mouse to the time bar to get the preview thumbnails of the video files. Select and double click on a required thumbnail to enter the full-screen playback.

Normal/Smart Max. Ca... Min. Ca... IPCamera 01 IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Jul 2016 S M T W T F S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Normal Event Smart 30mins 1h 2h Sh 24h 01-01:2018:00:00:23 - 05-07-2018:16:57:47 Normal Smart

Figure 6-18 Thumbnails View

The thumbnail view is supported only in the 1X single-camera playback mode.

6.2.3 Fast View

You can hold the mouse to drag on the time bar to get the fast view of the video files.

Step 1 Enter the playback interface and start to play the video files.

Step 2 Use the mouse to hold and drag through the playing time bar to fast view the video files.

Step 3 Release the mouse to the required time point to enter the full-screen playback.

The fast view is supported only in the 1X single-camera playback mode.

6.2.4 Digital Zoom

Step 1 Click the 📄 button on the playback control bar to enter Digital Zoom interface.

Step 2 You can zoom in the image to different proportions (1 to 16X) by moving the sliding bar from ☐ to ☐ you can also scroll the mouse wheel to control the zoom in/out.

Highway traffic scene with multiple lanes, vehicles, and a red double-decker bus (no visible signage or text)

Figure 6-19 Draw Area for Digital Zoom

Step 3 Right-click the image to exit the digital zoom interface.

6.2.5 File Management

You can manage the video clips, captured pictures in playback, locked files and tags you have added in the playback mode.

Step 1 Enter the playback interface.

Step 2 Click 📂 on the toolbar to enter the file management interface.

File Management Video Clips Locked File Tag Camera No. Start/End Time Size D1 12-08-2014 15:46:00--15:46:17 4081.16KB D1 12-08-2014 15:46:19--15:46:21 909.89KB D1 12-08-2014 15:46:22--15:46:24 897.31KB Total: 3 P: 1/1 Total size: 0B Export All Export Cancel Camera with clip recording: 1 Start time: 12-08-2014 15:46:00 End time: 12-08-2014 15:46:17 Selected clips: 0

Figure 6-20 File Management

Step 3 You can view the saved video clips, lock/unlock the files and edit the tags which you added in the playback mode.

Step 4 If required, select the items and click Export All or Export to export the clips/pictures/files/tags to local storage device.

Chapter 7 Backup

7.1 Backing up Record Files

7.1.1 Quick Export

Purpose:

Export record files to backup device(s) quickly.

Step 1 Enter Video Export interface.

Menu>Export>Normal

Choose the channel(s) you want to back up and click Quick Export button.

NOTE

The time duration of record files on a specified channel cannot exceed one day. Otherwise, the message box "Max. 24 hours are allowed for quick export." will pop up.

Normal IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Start/End time of record 05-06-2016 16:33:42 -- 07-08-2016 11:55:23 Record Mode Main Stream Record Type All File Type All Start Time 04-08-2016 00:00:00 End Time 07-08-2016 23:59:59 Quick Export Search Back

Figure 7-1 Quick Export Interface

Step 2 Select the format of the log files to be exported. Up to 15 formats are selectable.

Step 3 Click the Export to start exporting.

i NOTE

Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR.

Export Device Name USB Flash Disk 1-1 .mp4 Refresh Name Size Type Edit Date Delete Play ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 Free Space 1412.00MB New Folder Format Export Cancel

Figure 7-2 Quick Export using USB1-1

Stay in the Exporting interface until all record files are exported.

Export Export finished. OK

Figure 7-3 Export Finished

Step 4 Check backup result.

Choose the record file in Export interface and click button to check it.

i NOTE

The Player player.exe will be exported automatically during record file export.

Export Device Name USB Flash Disk 1-1 *.mp4 Refresh Name Size Type Edit Date Delete Play ch01_2014121009... 430.15MB File 12-25-2014 14:33:18 ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 Free Space 981.85MB New Folder Format Export Cancel

Figure 7-4 Checkup of Quick Export Result Using USB1-1

7.1.2 Backing up by Normal Video Search

Purpose:

The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), or SATA writer.

Backup using USB flash drives and USB HDDs

Step 1 Enter Export interface.

Menu>Export>Normal

Step 2 Select the cameras to search.

Step 3 Set search condition and click Search button to enter the search result interface. The matched video files or pictures are displayed in Chart or List display mode.

Normal IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Start/End time of record 05-06-2016 16:33:42 -- 07-08-2016 11:55:23 Record Mode Main Stream Record Type All File Type All Start Time 04-08-2016 00:00:00 End Time 07-08-2016 23:59:59 Quick Export Search Back

Figure 7-5 Normal Video Search for Backup

Step 4 Select video files or pictures from the Chart or List to export.

Click ☐ to play the record file if you want to check it.

Check the checkbox before the record files you want to back up.

i NOTE

The size of the currently selected files is displayed in the lower-left corner of the window.

Search result Chart List Camera No. Start/End Time Size Play Lock D1 12-10-2014 09:15:59-... 430.14MB D1 12-10-2014 10:19:00-... 1011.18MB D1 12-10-2014 12:28:24-... 84.68MB D1 12-10-2014 13:55:27-... 170.07MB Total: 4 P: 1/1 Total size: 0B Export All Export Back

Figure 7-6 Result of Normal Video Search for Backup

Step 5 Export the video files or picture files.

Click Export All button to export all the files.

Or you can select recording files you want to back up, and click Export button to enter Export interface.

NOTE

If the inserted USB device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.

You can also format USB flash drives or USB HDDs via the device.

Export Device Name USB Flash Disk 1-1 .mp4 Refresh Name Size Type Edit Date Delete Play ch01_2014121009... 430.15MB File 12-25-2014 14:33:18 - - ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 - - ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 - - d01_sd_ch01_141... 25.90MB File 12-25-2014 17:34:58 - - Free Space 955.94MB New Folder Format Export Cancel

Figure 7-7 Export by Normal Video Search using USB Flash Drive

Stay in the Exporting interface until all record files are exported with pop-up message box "Export finished".

Export Export finished. OK

Figure 7-8 Export Finished

NOTE

The backup of video files using USB writer or SATA writer has the same operating instructions. Please refer to steps described above.

7.1.3 Backing up by Event Search

Purpose:

Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD. Quick Backup and Normal Backup are supported.

Step 1 Enter Export interface.

Menu>Export>Event

Step 2 Select the cameras to search.

Step 3 Select the event type to alarm input, motion, or VCA.

Event Major Type Motion Record Mode Main Stream Start Time 07-08-2016 00:00:00 End Time 07-08-2016 23:59:59 Pre-play 30s Post-play 30s IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Search Back

Figure 7-9 Event Search for Backup

Step 4 Set the search conditions and click Search button to enter the search result interface. For the POS event type, you can also set the Keyword and enable the Case Sensitivity (upper case and lower case) to search the video files with the key word contained POS information.

Step 5 The matched video files are displayed in Chart or List display mode. Select video files from the Chart or List interface to export.

Search result Chart List Source Camera No.HDD Event Time Size Play D1 D1 6 12-08-2014 20:33:10-... 25.89MB D1 D1 6 12-10-2014 11:18:13-... 6593.30KB Total: 2 P: 1/1 Total size: 08 Export All Export Back

Figure 7-10 Result of Event Search

Step 6 Export the video files. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details.

7.1.4 Backing up Video Clips

Purpose:

You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.

Step 1 Enter Playback interface.

Please refer to Chapter 6.1 Playing Back Record Files.

Step 2 During playback, use buttons 📁 in the playback toolbar to start or stop clipping record file (s); or use the button 📋 capture picures.

Step 3 Click the enter the file management interface.

File Management Video Clips Locked File Tag Camera No. Start/End Time Size D1 01-14-2015 22:15:22-22:15:22 62.97KB D1 01-14-2015 22:15:24-22:15:24 90.58KB D1 01-14-2015 22:15:25-22:15:26 180.88KB Total: 3 P: 1/1 Total size: 0B Export All Export Cancel Camera with clip recording: 1 Start time: 01-14-2015 22:15:22 End time: 01-14-2015 22:15:22 Selected clips: 0

Figure 7-11 Video Clips or Captured Pictures Export Interface

Step 4 Export the video clips or captured pictures in playback. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details.

7.2 Managing Backup Devices

Management of USB flash drives, USB HDDs and eSATA HDDs

Step 1 Enter the Export interface.

Export Device Name USB Flash Disk 1-1 .mp4 Refresh Name Size Type Edit Date Delete Play ch01_2014121009... 430.15MB File 12-25-2014 14:33:18 - - ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 - - ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 - - d01_sd_ch01_141... 25.90MB File 12-25-2014 17:34:58 - - Free Space 955.94MB New Folder Format Export Cancel

Figure 7-12 Storage Device Management

Step 2 Backup device management.

Click New Folder button if you want to create a new folder in the backup device.

Select a record file or folder in the backup device and click button if you want to delete it.

Click Erase button if you want to erase the files from a re-writable CD/DVD.

Click Format button to format the backup device.

i NOTE

If the inserted storage device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.

Chapter 8 Alarm Settings

8.1 Setting Motion Detection Alarm

Step 1 Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection.

Menu> Camera> Motion

Motion Detection Camera IP Camera 1 Enable Motion Detection Settings Sensitivity Full Screen Clear

Figure 8-1 Motion Detection Setup Interface

Step 2 Set up detection area and sensitivity.

Tick "Enable Motion Detection", use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.

Click 📄 button and set alarm response actions.

Step 3 Click Trigger Channel tab and select one or more channels which will start to record/capture or become full-screen monitoring when motion alarm is triggered, and click Apply to save the settings.

Settings Trigger Channel Arming Schedule Linkage Action IP Camera D1 D2 D3 Apply OK Cancel

Figure 8-2 Set Trigger Camera of Motion Detection

Step 4 Set up arming schedule of the channel.

1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection.
2) Choose one day of a week and up to eight time periods can be set within each day.
3) Click Apply to save the settings

i NOTE

Time periods shall not be repeated or overlapped.

Settings Trigger Channel Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK Cancel

Figure 8-3 Set Arming Schedule of Motion Detection

Step 5 Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions).

Step 6 If you want to set motion detection for another channel, repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it.

8.2 Setting Sensor Alarms

Purpose:

Set the handling action of an external sensor alarm.

Step 1 Enter Alarm Settings of System Configuration and select an alarm input.

Menu> Configuration> Alarm

Select Alarm Input tab to enter Alarm Input Settings interface.

Alarm Status Alarm Input Alarm Output
Alarm Input List
Alarm Input No.	Alarm Name	Alarm Type
Local<-1		N.O
Local<-2		N.O
Local<-3		N.O
Local<-4		N.O
Local<-5		N.O
Local<-6		N.O
Local<-7		N.O
Alarm Output List
Alarm Output No.	Alarm Name	Dwell Time
Local->1		Manually Clear
Local->2		Manually Clear
Local->3		Manually Clear
Local->4		Manually Clear
172.6.23.105:8000->1		5s

Figure 8-4 Alarm Status Interface of System Configuration

Step 2 Set up the handling action of the selected alarm input.

Check the Enable checkbox and click Settings button to set up its alarm response actions.

Alarm Status Alarm Input Alarm Output Alarm Input No. Local<-1 Alarm Name Type N.O Enable Enable One-Key Disarming Settings

Figure 8-5 Alarm Input Setup Interface

Step 3 (Optional) Enable the one-key disarming for local alarm input 1 (Local<-1).

1) Check the checkbox of Enable One-Key Disarming.
2) Click the Settings button to enter the linkage action settings interface.
3) Select the alarm linkage action (s) you want to disarm for the local alarm input1. The selected linkage actions include the Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output.

NOTE

When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable.

Step 4 Select Trigger Channel tab and select one or more channels which will start to record/capture or become full-screen monitoring when an external alarm is input, and click Apply to save the settings.

Step 5 Select Arming Schedule tab to set the arming schedule of handling actions.

Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK Cancel

Figure 8-6 Set Arming Schedule of Alarm Input

Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings.

NOTE

Time periods shall not be repeated or overlapped.

Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

Step 6 Select Linkage Action tab to set up alarm response actions of the alarm input (please refer to Chapter Setting Alarm Response Actions).

Step 7 If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input.

Set PTZ linking parameters and click OK to complete the settings of the alarm input.

NOTE

Make sure the PTZ or speed dome connected supports PTZ linkage.

Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking PTZ Linking IP Camera 4 Call Preset ● Preset 1 Call Patrol ● Patrol 1 Call Pattern ● Pattern 1 Apply OK Cancel

Figure 8-7 Set PTZ Linking of Alarm Input

Step 8 If you want to set handling action of another alarm input, repeat the above steps.

Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

Copy Alarm Input to Alarm Input No. Alarm Name Local<-1 Local<-2 Local<-3 Local<-4 Local<-5 Local<-6 Local<-7 Local<-8 Local<-9 Local<-10 Local<-11 OK Cancel

Figure 8-8 Copy Settings of Alarm Input

8.3 Detecting Video Loss Alarm

Purpose:

Detect video loss of a channel and take alarm response action(s).

Step 1 Enter Video Loss interface of Camera Management and select a channel you want to detect.

Menu> Camera> Video Loss

Video Loss Camera IP Camera 4 Enable Video Loss Alarm Settings

Figure 8-9 Video Loss Setup Interface

Step 2 Set up handling action of video loss.

Check the checkbox of "Enable Video Loss Alarm", and click 📋 button to set up handling action of video loss.

Step 3 Set up arming schedule of the handling actions.

1) Select Arming Schedule tab to set the channel's arming schedule.

2) Choose one day of a week and up to eight time periods can be set within each day.

3) Click Apply button to save the settings.

NOTE

Time periods shall not be repeated or overlapped.

Settings Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK Cancel

Figure 8-10 Set Arming Schedule of Video Loss

Step 4 Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter Setting Alarm Response Actions).

Step 5 Click the OK button to complete the video loss settings of the channel.

8.4 Detecting Video Tampering Alarm

Purpose:

Trigger alarm when the lens is covered and take alarm response action(s).

Step 1 Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.

Menu> Camera> Video Tampering

Video Tampering Detection Settings Camera IP Camera 1 Enable Video Tampering ... Settings Sensitivity Clear

Figure 8-11 Video Tampering Setting Interface

Step 2 Set the video tampering handling action of the channel.

1) Check the checkbox of "Enable Video Tampering Detection".
2) Drag the sensitivity bar to set a proper sensitivity level. Use the mouse to draw an area you want to detect video tampering.
3) Click button to set up handling action of video tampering.

Step 3 Set arming schedule and alarm response actions of the channel.

1) Click Arming Schedule tab to set the arming schedule of handling actions.
2) Choose one day of a week and Max. eight time periods can be set within each day.
3) Click Apply button to save the settings.

NOTE

Time periods shall not be repeated or overlapped.

Settings Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK Cancel

Figure 8-12 Set Arming Schedule of Video Tampering

Step 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions).

Step 5 Click the OK button to complete the video tampering settings of the channel.

8.5 Handling Exceptions Alarm

Purpose:

Exception settings refer to the handling action of various exceptions, e.g.

• HDD Full: The HDD is full.
• HDD Error: Writing HDD error or unformatted HDD.
  ● Network Disconnected: Disconnected network cable.
  ● IP Conflicted: Duplicated IP address.
• Illegal Login: Incorrect user ID or password.
• Record/Capture Exception: No space for saving recorded files or captured images.
  ● Hot Spare Exception: Disconnected with the working device.

Steps:

Enter Exception interface of System Configuration and handle various exceptions.

Menu> Configuration> Exceptions

Please refer to Chapter 8.6 Setting Alarm Response Actions for detailed alarm response actions.

Exception Enable Event Hint ✓ Event Hint Settings * Exception Type HDD Full Audible Warning ■ Notify Surveillance Center ■ Send Email ■ Trigger Alarm Output ■

Figure 8-13 Exceptions Setup Interface

8.6 Setting Alarm Response Actions

Purpose:

Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email.

Event Hint Display

When an event or exception happens, a hint can be displayed on the lower-left corner of live view image. And you can click the hint icon to check the details. Besides, the event to be displayed is configurable.

Step 1 Enter the Exception settings interface.

Menu > Configuration > Exceptions

Step 2 Check the checkbox of Enable Event Hint.

Enable Event Hint	✓
Event Hint Settings	※

Figure 8-14 Event Hint Settings Interface

Step 3 Click the set the type of event to be displayed on the image.

Event Hindi Settings All HDD Full HDD Error Network Disconnected IP Conflicted Illegal Login Video Signal Loss Alarm Input Triggered Video Tamper Detected Motion Detection Record/Capture Exception IP Camera Conflicted Device Temperature Execution OK Cancel

Figure 8-15 Event Hint Settings Interface

Step 4 Click the OK button to finish settings.

Full Screen Monitoring

When an alarm is triggered, the local monitor (VGA, HDMI or BNC monitor) display in full screen the video image from the alarming channel configured for full screen monitoring.

If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live View >Full Screen Monitoring Dwell Time.

Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.

NOTE

You must select during "Trigger Channel" settings the channel(s) you want to make full screen monitoring.

Audible Warning

Trigger an audible beep when an alarm is detected.

Notify Surveillance Center

Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.

NOTE

The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured. Please refer to Chapter 11.2.6 Configuring More Settings for details of alarm host configuration.

Email Linkage

Send an email with alarm information to a user or users when an alarm is detected.

Please refer to Chapter 11.2.8 Configuring Email for details of Email configuration.

Trigger Alarm Output

Trigger an alarm output when an alarm is triggered.

Step 1 Enter Alarm Output interface.

Menu> Configuration> Alarm> Alarm Output

Step 2 Select an alarm output and set alarm name and dwell time. Click Schedule button to set the arming schedule of alarm output.

NOTE

If "Manually Clear" is selected in the dropdown list of Dwell Time, you can clear it only by going to Menu> Manual> Alarm.

Alarm Status Alarm Input Alarm Output Alarm Output No. Local->1 Alarm Name Dwell Time 5s Settings

Figure 8-16 Alarm Output Setup Interface

Step 3 Set up arming schedule of the alarm output.

Choose one day of a week and up to 8 time periods can be set within each day.

NOTE

Time periods shall not be repeated or overlapped.

Settings Arming Schedule Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK Cancel

Figure 8-17 Set Arming Schedule of Alarm Output

Step 4 Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

Click the OK button to complete the video tampering settings of the alarm output No..

Step 5 You can also copy the above settings to another channel.

Copy Alarm Output to Alarm Output No. Alarm Name Local->1 Local->2 Local->3 Local->4 172.6.23.105:8000->1 OK Cancel

Figure 8-18 Copy Settings of Alarm Output

8.7 Triggering or Clearing Alarm Output Manually

Purpose:

Sensor alarm can be triggered or cleared manually. If "Manually Clear" is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.

Step 1 Select the alarm output you want to trigger or clear and make related operations.

Menu> Manual> Alarm

Step 2 Click Trigger/Clear button if you want to trigger or clear an alarm output.

Click Trigger All button if you want to trigger all alarm outputs.

Click Clear All button if you want to clear all alarm output.

Alarm Output No.	Alarm Name	Trigger
Local->1		No
Local->2		No
Local->3		No
Local->4		No
172.6.23.105:8000->1		No

Figure 8-19 Clear or Trigger Alarm Output Manually

Chapter 9 VCA Alarm

The NVR supports the VCA detection alarm (face detection, vehicle detection, line crossing detection and intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera. The VCA detection must be enabled and configured on the IP camera settings interface first.

NOTE

● All VCA detection must be supported by the connected IP camera.

- Please refer to the User Manual of Network Camera for the detailed instructions for the all VCA detection types.

9.1 Face Detection

Purpose:

Face detection function detects the face appears in the surveillance scene, and some certain actions can be taken when the alarm is triggered.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Enable Settings Rule 1 Rule Settings Draw Line Draw Qua... Clear All Apply Back

Figure 9-1 Face Detection

Step 3 Select the VCA detection type to Face Detection.

Step 4 Check the Enable checkbox to enable this function.

Step 5 Click enter the face detection settings interface. Configure the trigger channel, arming schedule and linkage action for the face detection alarm. Please refer to step3\~step5 of Chapter 8.1 Setting Motion Detection Alarm for detailed instructions.

Step 6 Click the Rule Settings button to set the face detection rules. You can click-and-drag the slider to set the detection sensitivity.

Sensitivity: Range [1-5]. The higher the value is, the more easily the face can be detected.

Rule Settings No. 1 Sensitivity 3

Figure 9-2 Set Face Detection Sensitivity

Step 7 Click Apply to activate the settings.

9.2 Line Crossing Detection

Purpose:

This function can be used for detecting people, vehicles and objects cross a set virtual line. The line crossing direction can be set as bidirectional, from left to right or from right to left. And you can set the duration for the alarm response actions, such as full screen monitoring, audible warning, etc.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Step 3 Select the VCA detection type to Line Crossing Detection.

Step 4 Check the Enable checkbox to enable this function.

Step 5 Click ☐ to configure the trigger channel, arming schedule and linkage actions for the line crossing detection alarm.

Step 6 Click the Rule Settings button to set the line crossing detection rules.

1) Select the direction to A<->B, A->B or A<-B.

A<->B: Only the arrow on the B side shows; when an object going across the configured line with both direction can be detected and alarms are triggered.

A->B: Only the object crossing the configured line from the A side to the B side can be detected.

B->A: Only the object crossing the configured line from the B side to the A side can be detected.

2) Click-and-drag the slider to set the detection sensitivity.

Sensitivity: Range [1-100]. The higher the value is, the more easily the detection alarm can be triggered.

3) Click-OK to save the rule settings and back to the line crossing detection settings interface.

Rule Settings No. 1 Direction A<->B Sensitivity 50

Figure 9-3 Set Line Crossing Detection Rules

Step 7 Click 📄 set two points in the preview window to draw a virtual line.

You can use the □ clear the existing virtual line and re-draw it.

Up to 4 rules can be configured.

Enable Settings Rule 1 Rule Settings Draw Line Draw Qua... Clear All Apply Back

Figure 9-4 Draw Line for Line Crossing Detection

Step 8 Click Apply to activate the settings.

9.3 Intrusion Detection

Purpose:

Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Step 3 Select the VCA detection type to Intrusion Detection.

Step 4 Check the Enable checkbox to enable this function.

Step 5 Click 📄 to configure the trigger channel, arming schedule and linkage actions for the line crossing detection alarm.

Step 6 Click the Rule Settings button to set the intrusion detection rules. Set the following parameters.

1) Threshold: Range [1s-10s], the threshold for the time of the object loitering in the region. When the duration of the object in the defined detection area is longer than the set time, the alarm will be triggered.
2) Click-and-drag the slider to set the detection sensitivity.
3) Sensitivity: Range [1-100]. The value of the sensitivity defines the size of the object which can trigger the alarm. The higher the value is, the more easily the detection alarm can be triggered.
4) Percentage: Range [1-100]. Percentage defines the ratio of the in-region part of the object which can trigger the alarm. For example, if the percentage is set as 50%, when the object enters the region and occupies half of the whole region, the alarm is triggered.

Rule Settings No. 1 Time Threshold (s) 5 C Sensitivity 50 C Percentage 0 C

Figure 9-5 Set Intrusion Crossing Detection Rules

5) Click-OK to save the rule settings and back to the line crossing detection settings interface.

Step 7 Click ☐ draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing. Only one region can be configured.

You can use the clear the existing virtual line and re-draw it.

NOTE

Up to 4 rules can be configured.

Enable Settings Rule 1 Rule Settings Draw Line Draw Qua... Clear All

Figure 9-6 Draw Area for Intrusion Detection

Step 8 Click Apply to save the settings.

9.4 Region Entrance Detection

Purpose:

Region entrance detection function detects people, vehicle or other objects which enter a pre-defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Step 3 Select the VCA detection type to Region Entrance Detection.

Step 4 Check the Enable checkbox to enable this function.

Step 5 Click 📄 to configure the trigger channel, arming schedule and linkage actions for the line crossing detection alarm.

Step 6 Click the Rule Settings button to set the sensitivity of the region entrance detection.

Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.

Step 7 Click 📄 draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing. Only one region can be configured.

You can use the clear the existing virtual line and re-draw it.

Enable Settings Rule 1 Rule Settings Draw Line Draw Qua... Clear All #1#

Figure 9-7 Set Region Entrance Detection

NOTE

Up to 4 rules can be configured.

Step 8 Click Apply to save the settings.

9.5 Region Exiting Detection

Purpose:

Region exiting detection function detects people, vehicle or other objects which exit from a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.

NOTE

• Please refer to the Chapter 9.5 Region Entrance Detection for operating steps to configure the region exiting detection.
• Up to 4 rules can be configured.

9.6 Unattended Baggage Detection

Purpose:

Unattended baggage detection function detects the objects left over in the pre-defined region such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.

NOTE

• Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the unattended baggage detection.
• The Threshold [5s-20s] in the Rule Settings defines the time of the objects left over in the region. If you set the value as 10, alarm is triggered after the object is left and stay in the region for 10s. And the Sensitivity defines the similarity degree of the background image. Usually, when the sensitivity is high, a very small object left in the region can trigger the alarm.
• Up to 4 rules can be configured.

9.7 Object Removal Detection

Purpose:

Object removal detection function detects the objects removed from the pre-defined region, such as the exhibits on display, and a series of actions can be taken when the alarm is triggered.

NOTE

• Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the object removal detection.
• The Threshold [5s-20s] in the Rule Settings defines the time of the objects removed from the region. If you set the value as 10, alarm is triggered after the object disappears from the region for 10s. And the Sensitivity defines the similarity degree of the background image. Usually, when the sensitivity is high, a very small object taken from the region can trigger the alarm.
• Up to 4 rules can be configured.

9.8 Audio Exception Detection

Purpose:

Audio exception detection function detects the abnormal sounds in the surveillance scene, such as the sudden increase / decrease of the sound intensity, and some certain actions can be taken when the alarm is triggered.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Step 3 Select the VCA detection type to Audio Exception Detection.

Step 4 Click 🙏 to configure the trigger channel, arming schedule and linkage action for the face detection alarm.

Step 5 Click the Rule Settings button to set the audio exception rules.

Rule Settings No. 1 Audio Input Exception ✓ Sudden Increase of Sound I... ✓ Sensitivity 50 Sound Intensity Threshold 50 Sudden Decrease of Sound... ✓ Sensitivity 50 OK Cancel

Figure 9-8 Set Audio Exception Detection Rules

1) Check the checkbox of Audio Input Exception to enable the audio loss detection function.

2) Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the surveillance scene. You can set the detection sensitivity and threshold for sound steep rise.

Sensitivity: Range [1-100], the smaller the value is, the more severe the change should be to trigger the detection.

Sound Intensity Threshold: Range [1-100], it can filter the sound in the environment, the louder the environment sound, the higher the value should be. You can adjust it according to the real environment.

3) Check the checkbox of Sudden Decrease of Sound Intensity Detection to detect the sound steep drop in the surveillance scene. You can set the detection sensitivity[1-100] for sound steep drop.

Step 6 Click Apply to activate the settings.

9.9 Sudden Scene Change Detection

Purpose:

Scene change detection function detects the change of surveillance environment affected by the external factors; such as the intentional rotation of the camera, and some certain actions can be taken when the alarm is triggered.

NOTE

• Please refer to the Chapter 9.2 Face Detection for operating steps to configure the scene change detection.
• The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm.

9.10 Defocus Detection

Purpose:

The image blur caused by defocus of the lens can be detected, and some certain actions can be taken when the alarm is triggered.

NOTE

• Please refer to the Chapter 9.2 Face Detection for operating steps to configure the defocus detection.
• The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the defocus image can trigger the alarm.

9.11 PIR Alarm

Purpose:

A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected.

Step 1 Enter the VCA settings interface.

Menu> Camera> VCA

Step 2 Select the camera to configure the VCA.

You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.

Step 3 Select the VCA detection type to PIR Alarm.

Step 4 Click 📋 to configure the trigger channel, arming schedule and linkage action for the PIR alarm.

Step 5 Click the Rule Settings button to set the rules. Please refer to the Chapter 9.2 Face Detection for instructions.

Step 6 Click Apply to activate the settings.

Chapter 10 VCA Search

With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture, people counting and heat map results.

10.1 Face Search

Purpose:

When there are detected face picture captured and saved in HDD, you can enter the Face Search interface to search the picture and play the picture related video file according to the specified conditions.

Before you start:

Please refer to Chapter 9.1 Face Detection for configuring the face detection.

Step 1 Enter the Face Search interface.

Menu >VCA Search >Face Search

Step 2 Select the camera (s) for the face search.

Face Search IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Start Time 11-12-2014 00:00:00 End Time 02-12-2015 23:59:59 Search Back

Figure 10-1 Face Search

Step 3 Specify the start time and end time for search the captured face pictures or video files.

Step 4 Click Search to start searching. The search results of face detection pictures are displayed in list or in chart.

Face Search Chart List ■ Cam... Start Time Similarity Play D1 12-08-2014 20:33:17 D1 12-10-2014 11:18:11 D1 12-10-2014 11:18:11 Total: 3 P: 1/1 Picture Record Export All Export Back

Figure 10-2 Face Search Interface

Step 5 Play the face picture related video file.

You can double click on a face picture to play its related video file in the view window on the top right, or select a picture item and click 📄 to play it.

You can also click 📞 stop the playing, or click / 📋 play the previous/next file.

Step 6 If you want to export the captured face pictures to local storage device, connect the storage device to the device and click Export All to enter the Export interface.

Click Export to export all face pictures to the storage device.

Please refer to Chapter7 Backup for the operation of exporting files.

Export Device Name USB Flash Disk 1-1 *.mp4 Refresh Name Size Type Edit Date Delete Play ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 Free Space 1412.00MB New Folder Format Export Cancel

Figure 10-3 Export Files

10.2 Behavior Search

Purpose:

The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods will be enabled if the alarm is triggered.

Step 1 Enter the Behavior Search interface.

Menu>VCA Search> Behavior Search

Step 2 Select the camera (s) for the behavior search.

Step 3 Specify the start time and end time for searching the matched pictures.

Behavior Search IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Start Time 11-12-2014 00:00:00 End Time 02-12-2015 23:59:59 Type All Search Back

Figure 10-4 Behavior Search Interface

Step 4 Select the VCA detection type from the dropdown list, including the line crossing detection, intrusion detection, unattended baggage detection, object removal detection, region entrance detection, region exiting detection, parking detection, loitering detection, people gathering detection and fast moving detection.

Step 5 Click Search to start searching. The search results of pictures are displayed in list or in chart.

Behavior Search Chart List Cam... Start Time Behavior Type Play D3 12-12-2014 12:32:36 Region Exiting Detection D3 12-12-2014 15:10:44 Region Exiting Detection D3 12-12-2014 15:11:21 Intrusion Detection D3 12-12-2014 16:55:30 Region Exiting Detection D3 12-12-2014 16:59:15 Region Exiting Detection D3 12-12-2014 17:05:05 Region Exiting Detection D3 12-12-2014 17:09:54 Region Exiting Detection D3 12-12-2014 17:14:40 Region Exiting Detection Total: 8 P: 1/1 Picture Record Export All Export Back

Figure 10-5 Behavior Search Results

Step 6 Play the behavior analysis picture related video file.

You can double click on a picture from the list to play its related video file in the view window on the top right, or select a picture item and click play it.

You can also click 📄 to stop the playing, or click / 📋 to play the previous/next file.

Step 7 If you want to export the captured pictures to local storage device, connect the storage device to the device and click Export All to enter the Export interface.

Click Export to export all pictures to the storage device.

Chapter 11 Network Settings

11.1 Configuring General Settings

Purpose:

Network settings must be properly configured before you operate NVR over network.

Step 1 Enter the Network Settings interface.

Menu >Configuration>Network

Step 2 Select the General tab.

NIC Type 10M/100M/1000M Self-adaptive Enable DHCP IPv4 Addre... 10 .15 .1 .76 IPv4 Subn... 255 .255 .255 .0 IPv4 Defa... 10 .15 .1 .254 MAC Address 00:40:5e:f6:3c:92 MTU(Bytes) 1500 Enable Obtain DNS Serv... Preferred DNS Server 10.1.7.88 Alternate DNS Server 10.1.7.77 Internal NIC IPv4 Address 192 .168 .254 .1 Apply Back

Figure 11-1 Network Settings Interface

Step 3 In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, DNS DHCP and DNS Server.

NOTE

The valid value range of MTU is 500 - 9676.

If the DHCP server is available, you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server.

NOTE

For the NVR-100MH-C (/P) and NVR-200MH-C (/P) series NVR, you need to configure the internal NIC address, so that IP addresses are assigned to the cameras connected to the PoE interfaces.

Step 4 After having configured the general settings, click Apply button to save the settings.

Working Mode

Two 10M/100M/1000M NIC cards are provided and it allows the device to work in the Multi-address and Net-fault Tolerance modes.

Multi-address Mode: The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings.

You can select one NIC card as default route. And then the system is connecting with the extranet the data will be forwarded through the default route.

Net-fault Tolerance Mode: The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.

11.2 Configuring Advanced Settings

11.2.1 Configuring HiLookVision

Purpose

HiLookVision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the surveillance system.

Step 1 Go to Menu > Configuration > Network > Platform Access.

Step 2 Check Enable to activate the function. Then the service terms will pop up.

1) Enter the verification code in Verification Code.
2) Scan the QR code to read the service terms and privacy statement.
3) Check The HiLookVision service will require internet access. Please read Service Terms and Privacy Statement before enabling the service if you agree the service terms and privacy statement.
4) Click OK to save the settings.

NOTE

● HiLookVision is disabled by default.
- The verification code is empty by default. It must contain 6 to 12 letters or numbers, and it is case sensitive.

Step 3 (Optional) Check Custom to enter the server address as your desire.

Step 4 (Optional) Check Enable Stream Encryption, verification code is required for remote access and live view.

Step 5 (Optional) Click Unbind if the device requires to unbind with the current HiLookVision account.

Step 6 Click Apply.

What to do next:

After configuration, you can access and manage your devices through HiLookVision app or website.

11.2.2 Configuring DDNS

Purpose:

You can set the Dynamic DNS (DDNS) for network access.

Prior registration with your ISP is required before configuring the system to use DDNS.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the DDNS tab to enter the DDNS Settings interface.

Step 3 Check the DDNS checkbox to enable this feature.

Step 4 Select DDNS Type. Three DDNS types are selectable: DynDNS, PeanutHull, and NO-IP.

- DynDNS:

1) Enter Server Address for DynDNS (i.e. members.dyndns.org).
2) In the Device Domain Name text field, enter the domain obtained from the DynDNS website.
3) Enter the User Name and Password registered in the DynDNS website.

Enable DDNS DDNS Type DynDNS Area/Country Custom Server Address members.dyndns.org Device Domain Name 123.dyndns.com Status DDNS is disabled. User Name test Password *****

Figure 11-2 DynDNS Settings Interface

- PeanutHull: Enter the User Name and Password obtained from the PeanutHull website.

Enable DDNS DDNS Type PeanutHull Area/Country Custom Server Address Device Domain Name Status DDNS is disabled. User Name 123.gcip.net Password ********

Figure 11-3 PeanutHull Settings Interface

- NO-IP:

Enter the account information in the corresponding fields. Refer to the DynDNS settings.

1) Enter Server Address for NO-IP.
2) In the Device Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com).

3) Enter the User Name and Password registered in the NO-IP website.

Enable DDNS DDNS Type NO-IP Area/Country Custom Server Address no-ip.org Device Domain Name 123.no-ip.org Status DDNS is disabled. User Name test Password *******

Figure 11-4 NO-IP Settings Interface

Step 5 Click the Apply button to save and exit the interface.

11.2.3 Configuring PPPoE

Purpose:

Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE).

Step 1 Enter the Network Settings interface.

Menu >Configuration> Network

Step 2 Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 11-5.

Enable PPPOE User Name Password

Figure 11-5 PPPoE Settings Interface

Step 3 Check the PPPoE checkbox to enable this feature.

Step 4 Enter User Name, and Password for PPPoE access.

NOTE

The User Name and Password should be assigned by your ISP.

Step 5 Click the Apply button to save and exit the interface.

Step 6 After successful settings, the system asks you to reboot the device to enable the new settings, and the PPPoE dial-up is automatically connected after reboot.

You can go to Menu >Maintenance>System Info >Network interface to view the status of PPPoE connection.

11.2.4 Configuring NTP Server

Purpose:

A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time.

Step 1 Enter the Network Settings interface.

Menu >Configuration> Network

Step 2 Select the NTP tab to enter the NTP Settings interface, as shown in Figure 11-6.

Enable NTP Interval (min) 60 NTP Server NTP Port 123

Figure 11-6 NTP Settings Interface

Step 3 Check the Enable NTP checkbox to enable this feature.

Step 4 Configure the following NTP settings:

Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute.

NTP Server: IP address of NTP server.

NTP Port: Port of NTP server.

Step 5 Click the Apply button to save and exit the interface.

NOTE

The time synchronization interval can be set from 1 to 10080min, and the default value is 60min. If the NVR is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address:

210.72.145.44). If the NVR is setup in a more customized network, NTP software can be used to establish a NTP server used for time synchronization.

11.2.5 Configuring SNMP

Purpose:

You can use SNMP protocol to get device status and parameters related information.

Step 1 Enter the Network Settings interface.

Menu >Configuration> Network

Step 2 Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 11-7.

Enable SNMP SNMP Version V2 SNMP Port 161 Read Community public Write Community private Trap Address Trap Port 162

Figure 11-7 SNMP Settings Interface

Step 3 Check the SNMP checkbox to enable this feature.

Step 4 The enabling of SNMP may cause security problems. Click Yes to continue or No to cancel the operation.

Attention Enabling SNMP V2 protocol may cause security problems. Enable it? Yes No

Figure 11-8 SNMP Settings Interface
Step 5 When you choose the Yes option in step4, configure the following SNMP settings:
Trap Address: IP Address of SNMP host.
Trap Port: Port of SNMP host.
Step 6 Click the Apply button to save and exit the interface.

i NOTE

Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port. By setting the Trap Address, the NVR is allowed to send the alarm event and exception message to the surveillance center.

11.2.6 Configuring More Settings

Step 1 Enter the Network Settings interface.
Menu > Configuration > Network
Step 2 Select the More Settings tab to enter the More Settings interface.

Alarm Host IP
Alarm Host Port	0
Server Port	8000
HTTP Port	80
Multicast IP
RTSP Port	554

Figure 11-9 More Settings Interface

Step 3 Configure the remote alarm host, server port, HTTP port, multicast, RTSP port.

- Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the CMS (Client Management System) software installed.

The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software (default port is 7200).

- Multicast IP: The multicast can be configured to realize live view for more than the maximum number of cameras through network. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS (Client Management System) software, the multicast address must be the same as the device's multicast IP.

- RTSP Port: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers.

Enter the RTSP port in the text field of RTSP Port. The default RTSP port is 554, and you can change it according to different requirements.

- Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is 80, and you can change them according to different requirements.

NOTE

The Server Port should be set to the range of 2000-65535 and it is used for remote client software access. The HTTP port is used for remote IE access.

Alarm Host IP	192.0.0.10
Alarm Host Port	7200
Server Port	8000
HTTP Port	80
Multicast IP	239.252.2.50
RTSP Port	554

Figure 11-10 Configure More Settings

Step 4 Click the Apply button to save and exit the interface.

11.2.7 Configuring HTTPS Port

Purpose:

HTTPS provides authentication of the web site and associated web server that one is communicating with, which protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https.

Example:

If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting https://192.0.0.64:443 via the web browser.

NOTE

The HTTPS port can be only configured through the web browser.

Step 1 Open web browser, input the IP address of device, and the web server will select the language automatically according to the system language and maximize the web browser.

Step 2 Input the correct user name and password, and click Login button to log in the device.

Step 3 Enter the HTTPS settings interface.

Step 4 Configuration > Network > Advanced Settings > HTTPS

Step 5 Create the self-signed certificate or authorized certificate.

Enable Install Certificate Installation Method Create Self-signed Certificate Signed certificate is available, start the installation directly. Create the certificate request first and continue the installation. Create Self-signed Certificate Create Save

Figure 11-11 HTTPS Settings

OPTION 1: Create the self-signed certificate

1) Click the Create button to create the following dialog box.

Create Country US Hostname/IP 192.6.23.2 Validity 30 Day(s)* Password State or province LA Locality Organization Organizational Unit Email OK Cancel

Figure 11-12 Create Self-signed Certificate

2) Enter the country, host name/IP, validity and other information.
3) Click OK to save the settings.

OPTION 2: Create the authorized certificate

1) Click the Create button to create the certificate request.
2) Download the certificate request and submit it to the trusted certificate authority for signature.
3) After receiving the signed valid certificate, import the certificate to the device.

OPTION 3: Install the available certificate

1) Click Browse to locate the certificate file from your local directory.
2) Click Install to install the certificate.

Install Certificate Installation Method Create Self-signed Certificate Signed certificate is available, start the installation directly. Create the certificate request first and continue the installation. Install Signed Certificate Browse Install Save

Figure 11-13 Install Available Certificate

Step 6 There will be the certificate information after you successfully create and install the certificate.

Enable Certificate Details Installed Certificate C=US, ST=LA Property Subject: C=US, ST=LA Issuer: C=US, ST=LA Validity: 2017-09-13 18:46:53 ~ 2017-10-13 18:46:53 Save

Figure 11-14 Installed Certificate Property

Step 7 Check the checkbox to enable the HTTPS function.

Step 8 Click the Save button to save the settings.

11.2.8 Configuring Email

Purpose:

The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.

Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notification.

Step 1 Enter the Network Settings interface.

Menu >Configuration> Network

Step 2 Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Settings menu, as shown in Figure 11-15.

NIC Type Enable DHCP IPv4 Addr... 10 .16 .1 .26 IPv4 Subn... 255 .255 .255 .0 IPv4 Defa... 10 .16 .1 .254 MAC Address MTU(Bytes) Enable DNS DHCP Preferred DNS Server Alternate DNS Server 10M/100M/1000M Self-adaptive IPv6 Addr... fe80::269:5cff:fe2a:fb88/64 IPv6 Addr... IPv6 Defa... 00:69:6c:2a:fb:88 1500

Figure 11-15 Network Settings Interface

Step 3 Click Apply to save the settings.

Step 4 Select the Email tab to enter the Email Settings interface.

Enable Se... User Name Password SmTP Ser... SmTP Port 25 Enable SS... Sender Sender's Address Select Receivers Receiver 1 Receiver Receiver's Address Enable Attached Picture Interval 2s

Figure 11-16 Email Settings Interface

Step 5 Configure the following Email settings:

Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.

User Name: The user name of sender's account registered on the SMTP server.

Password: The password of sender's account registered on the SMTP server.

SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).

SMTP Port: The SMTP port. The default TCP/IP port used for SMTP is 25.

Enable SSL/TLS (optional): Click the checkbox to enable SSL/TLS if required by the SMTP server.

Sender: The name of sender.

Sender's Address: The Email address of sender.

Select Receivers: Select the receiver. Up to 3 receivers can be configured.

Receiver: The name of user to be notified.

Receiver's Address: The Email address of user to be notified.

Enable Attached Picture: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port and enable SSL here.

Interval: The interval refers to the time between two actions of sending attached pictures.

Step 6 Click Apply button to save the Email settings.

Step 7 You can click Test button to test whether your Email settings work.

11.2.9 Configuring NAT

Purpose:

Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.

• UPnP TM

Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping.

Before you start:

If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected. When the network working mode of the device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the NAT tab to enter the port mapping interface.

Enable UPnP Mapping Type Manual Port Type Edit External Port Mapping IP Address Port Status Server Port 8000 0.0.0.0 8000 Inactive HTTP Port 80 0.0.0.0 80 Inactive RTSP Port 554 0.0.0.0 554 Inactive HTTPS Port 443 0.0.0.0 443 Inactive Refresh

Figure 11-17 UPnP™ Settings Interface

Step 3 Check checkbox to enable UPnP™.

Step 4 Select the Mapping Type as Manual or Auto in the drop-down list.

OPTION 1: Auto

If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically.

1) Select Auto in the drop-down list of Mapping Type.
2) Click Apply button to save the settings.
3) You can click Refresh button to get the latest status of the port mapping.

Enable UPnP Mapping Type Auto Port Type Edit External Port Mapping IP Address Port Status Server Port 43728 172.6.21.31 8000 Active HTTP Port 31397 172.6.21.31 80 Active RTSP Port 59826 172.6.21.31 554 Active HTTPS Port 31231 172.6.21.31 443 Active Refresh

Figure 11-18 UPnP™ Settings Finished-Auto

OPTION 2: Manual

If you select Manual as the mapping type, you can edit the external port on your demand by clicking to activate the External Port Settings dialog box.

Steps:

1) Select Manual in the drop-down list of Mapping Type.
2) Click ☐ to activate the External Port Settings dialog box. Configure the external port No. for server port, http port, RTSP port and https port respectively.

i NOTE

• You can use the default port No., or change it according to actual requirements.
  ● External Port indicates the port No. for port mapping in the router.
• The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.

External Port Settings Port Type Server Port External Port 8001 OK Cancel

Figure 11-19 External Port Settings Dialog Box

3) Click Apply button to save the settings.
4) You can click Refresh button to get the latest status of the port mapping.

Enable UPnP Mapping Type Manual Port Type Edit External Port Mapping IP Address Port Status Server Port 8002 172.6.21.31 8000 Active HTTP Port 80 172.6.21.31 80 Active RTSP Port 554 172.6.21.31 554 Active HTTPS Port 443 172.6.21.31 443 Active Refresh

Figure 11-20 UPnP™ Settings Finished-Manual

Step 5 Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.

NOTE

Each item should be corresponding with the device port, including server port, http port, RTSP port and https port.

Delete External Source Port Protocol Internal Source IP Internal Source Port Application 81 TCP 192.168.251.101 80 HTTP

Figure 11-21 Setting Virtual Server Item

NOTE

The above virtual server setting interface is for reference only, it may be different due to different router manufactures. Please contact the manufacture of router if you have any problems with setting virtual server.

11.2.10 Configuring Virtual Host

Purpose:

You can directly get access to the IP camera management interface after enabling this function.

NOTE

The Virtual host function can be only configured through the web browser.

Step 1 Enter the Advanced settings interface, as shown in the Figure 11-22.

Configuration > Network > Advanced Settings > Other

Alarm Host IP Alarm Host Port 0 Multicast Address Enable Virtual Host Enable Flow Control Save

Figure 11-22 Advanced Settings Interface

Step 2 Check the checkbox of the Enable Virtual Host.

Step 3 Click the Save button to save the setting.

Step 4 Enter the IP camera management interface of NVR. The Connect column appears on the right-most side of the camera list.

11.3 Checking Network Traffic

Purpose:

You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc.

Step 1 Enter the Network Traffic interface.

Menu > Maintenance > Net Detect

Figure 11-23 Network Traffic Interface

Step 2 You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

11.4 Configuring Network Detection

Purpose:

You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc.

11.4.1 Testing Network Delay and Packet Loss

Step 1 Enter the Network Traffic interface.

Menu >Maintenance>Net Detect

Step 2 Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 11-24.

Network Delay, Packet Loss Test Select NIC LAN1 Destination Address 172.6.23.6 Test Network Packet Export Device Name LAN1 172.6.21.64 2.789Kbps Refresh Export

Figure 11-24 Network Detection Interface

Step 3 Enter the destination address in the text field of Destination Address.

Step 4 Click Test button to start testing network delay and packet loss. The testing result pops up on the window. If the testing is failed, the error message box will pop up as well. Refer to Figure 11-25.

Result Average delay: 63 ms Packet loss rate: 0% OK

Attention The destination is unreachable. OK

Figure 11-25 Testing Result of Network Delay and Packet Loss

11.4.2 Exporting Network Packet

Purpose:

By connecting the NVR to network, the captured network data packet can be exported to USB-flash disk, SATA/eSATA, DVD-R/W and other local backup devices.

Step 1 Enter the Network Traffic interface.

Menu >Maintenance>Net Detect

Step 2 Click the Network Detection tab to enter the Network Detection interface.

Step 3 Select the backup device from the dropdown list of Device Name, as shown in Figure 11-26.

i NOTE

Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

Network Delay, Packet Loss Test Select MIC LAN1 Destination Address 172.6.23.6 Test Network Packet Export Device Name USB1-1 LAN1 172.6.21.64 2,740Kbps Refresh Export

Figure 11-26 Export Network Packet

Step 4 Click Export button to start exporting.

Step 5 After the exporting is complete, click OK to finish the packet export, as shown in Figure 11-27.

Packet exporting Cancel

Attention Packet export succeeded. OK

Figure 11-27 Packet Export Attention

i NOTE

Up to 1M data can be exported each time.

11.4.3 Checking the Network Status

Purpose:

You can also check the network status and quick set the network parameters in this interface.

Steps:

Click the Status button on the lower-right corner of the page.

Traffic Network Detection Network Stat Network Delay, Packet Loss Test Select NIO LAN1 Destination Address Test Network Packet Export Device Name LAN1 172.6.23.188 891Kbps Refresh Export Status Network Back

Figure 11-28 Network Status Checking

If the network is normal the following message box pops out.

Result Network status is normal. OK

Figure 11-29 Network Status Checking Result

If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.

11.4.4 Checking Network Statistics

Purpose:

You can check the network status to obtain the real-time information of NVR.

Step 1 Enter the Network Detection interface.

Menu>Maintenance>Net Detect

Step 2 Choose the Network Stat. tab.

Type IP Camera Remote Live View Remote Playback Net Receive Idle Net Send Idle Bandwidth 9,216Kbps 0bps 0bps 31Mbps 240Mbps Refresh

Figure 11-30 Network Stat. Interface

Step 3 Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.

Step 4 You can click Refresh to get the newest status.

Chapter 12 HDD Management

12.1 Initializing HDDs

Purpose:

A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR.

A message box pops up when the NVR starts up if there exits any uninitialized HDD.

Attention ? Not all hard disks are initialized. Initialization will erase all data on the disk. Do you want to initialize the disk(s)? Yes No

Figure 12-1 Message Box of Uninitialized HDD

Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.

Step 2 Enter the HDD Information interface.

Menu > HDD> General

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 846GB 1 -

Figure 12-2 HDD Information Interface

Step 3 Select HDD to be initialized.

Step 4 Click the Init button.

Initialize Initialization will erase all data on the HDD. Continue? OK Cancel

Figure 12-3 Confirm Initialization

Step 5 Select the OK button to start initialization.

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 4 931.51GB Initializing 44% RAW Local 0MB 1 - -

Figure 12-4 Status changes to Initializing

Step 6 After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal.

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 846GB 1 -

Figure 12-5 HDD Status Changes to Normal

NOTE

Initializing the HDD will erase all data on it.

12.2 Managing Network HDD

Purpose:

You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Up to 8 network disks can be added.

Step 1 Enter the HDD Information interface.

Menu > HDD>General

HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 5 931.51GB Normal R/W Local 846GB 1 -

Figure 12-6 HDD Information Interface

Step 2 Click the Add button to enter the Add NetHDD interface, as shown in Figure 12-7.

Add NetHDD NetHDD NetHDD 1 Type NAS NetHDD IP Address . . . NetHDD Directory OK Cancel

Figure 12-7 HDD Information Interface

Step 3 Add the allocated NetHDD.

Step 4 Select the type to NAS or IP SAN.

Step 5 Configure the NAS or IP SAN settings.

- Add NAS disk:

1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available NAS disks.
3) Select the NAS disk from the list shown below.
4) Or you can just manually enter the directory in the text field of NetHDD Directory.
5) Click the OK button to add the configured NAS disk.

Add NetHDD NetHDD NetHDD 1 Type NAS NetHDD IP Address 172.6 .24 201 NetHDD Directory /dvr/dvr_3 No Directory 1 /dvr/dvr_3 2 /dvr/dvr_1 3 /mnt/backup/indexbackup 4 /dvr/dvr_8 5 /dvr/ltu_0 6 /dvr/dvr_2 Search OK Cancel

Figure 12-8 Add NAS Disk

- Add IP SAN:

1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available IP SAN disks.
3) Select the IP SAN disk from the list shown below.
4) Click the OK button to add the selected IP SAN disk.

NOTE

Up to 1 IP SAN disk can be added.

Add NetHDD NetHDD NetHDD 1 Type IP SAN NetHDD IP Address 172 .9 .2 .210 NetHDD Directory ign.2004-05.storos.t-8 No. Directory 1 ign.2004-05.storos.t-8 2 ign.2004-05.storos.t-41 3 ign.2004-05.storos.t-1000 Search OK Cancel

Figure 12-9 Add IP SAN Disk

Step 6 After having successfully added the NAS or IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list.

NOTE

If the added NetHDD is uninitialized, please select it and click the Init button for initialization.

Label Capacity Status Property Type Free Space Gro... Edit Dol... 3 931.51CB Normal R/W Local 890CB 1 - 4 931.51CB Normal R/W Local 867CB 1 - 17 79,968MB Normal R/W NAS 79,872MB 1

Figure 12-10 Initialize Added NetHDD

12.3 Managing HDD Group

12.3.1 Setting HDD Groups

Purpose:

Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.

Step 1 Enter the Storage Mode interface.

Menu > HDD > Advanced > Storage Mode

Step 2 Set the Mode to Group, as shown in Figure 12-11.

Mode Group Record on HDD Group 1 IP Camera D1 D2 D3 D4 D5 D6 D7 D8

Figure 12-11 Storage Mode Interface

Step 3 Click the Apply button and the following Attention box will pop up.

Attention Reboot to take effect of the changing of the storage mode. Continue? Yes No

Figure 12-12 Attention for Reboot

Step 4 Click the Yes button to reboot the device to activate the changes.

Step 5 After reboot of device, enter the HDD Information interface.

Menu > HDD> General

Step 6 Select HDD from the list and click 📋 icon to enter the Local HDD Settings interface, as shown in Figure 12-13.

Local HDD Settings HDD No. 5 HDD Property ● R/W ● Read-only ● Redundancy Group ● 1 ● 2 ● 3 ● 4 ● 5 ● 6 ● 7 ● 8 ● 9 ● 10 ● 11 ● 12 ● 13 ● 14 ● 15 ● 16 HDD Capacity 931GB Apply OK Cancel

Figure 12-13 Local HDD Settings Interface

Step 7 Select the Group number for the current HDD.

NOTE

The default group No. for each HDD is 1.

Step 8 Click the OK button to confirm the settings.

Attention ? Regroup the cameras for HDD if the HDD group number is changed. Yes No

Figure 12-14 Confirm HDD Group Settings

Step 9 In the pop-up Attention box, click the Yes button to finish the settings.

12.3.2 Setting HDD Property

Purpose:

The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property, please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD Groups).

A HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode.

When the HDD property is set to redundancy, the video can be recorded both onto the redundancy HDD and the R/W HDD simultaneously so as to ensure high security and reliability of video data.

Step 1 Enter the HDD Information interface.

Menu > HDD> General

Step 2 Select HDD from the list and click the 📋 icon to enter the Local HDD Settings interface, as shown in Figure 12-15.

Local HDD Settings HDD No. 5 HDD Property ● R/W ● Read-only ● Redundancy Group ● 1 ● 2 ● 3 ● 4 ● 5 ● 6 ● 7 ● 8 ● 9 ● 10 ● 11 ● 12 ● 13 ● 14 ● 15 ● 16 HDD Capacity 931GB Apply OK Cancel

Figure 12-15 Set HDD Property

Step 3 Set the HDD property to R/W, Read-only or Redundancy.

Step 4 Click the OK button to save the settings and exit the interface.

Step 5 In the HDD Information menu, the HDD property will be displayed in the list.

i NOTE

At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

12.4 Configuring Quota Mode

Purpose:

Each camera can be configured with allocated quota for the storage of recorded files or captured pictures.

Step 1 Enter the Storage Mode interface.

Menu > HDD > Advanced

Step 2 Set the Mode to Quota, as shown in Figure 12-16.

The NVR must be rebooted to enable the changes to take effect.

Mode Quota Camera IP Camera 1 Used Record Capacity 8,192MB Used Picture Capacity 1,024MB HDD Capacity (GB) 931 Max. Record Capacity (GB) 80 Max. Picture Capacity (GB) 100 ▲ Free Quota Space 751 GB

Figure 12-16 Storage Mode Settings Interface

Step 3 Select a camera for which you want to configure quota.

Step 4 Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB), as shown in Figure 12-17.

Mode Quota Camera IP Camera 1 Used Record Capacity 8,192MB Used Picture Capacity 1,024MB HDD Capacity (GB) 931 Max. Record Capacity (GB) 80 Max. Picture Capacity (GB) 100 1 2 3 4 5 6 7 8 9 0 Enter ISC ▲ Free Quota Space 751 G

Figure 12-17 Configure Record/Picture Quota

Step 5 You can copy the quota settings of the current camera to other cameras if required. Click the Copy button to enter the Copy Camera menu, as shown in Figure 12-18.

Copy to IP Camera D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 OK Cancel

Figure 12-18 Copy Settings to Other Camera(s)

Step 6 Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras.

Step 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface.

Step 8 Click the Apply button to apply the settings.

i NOTE

If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record and picture capture.

12.5 Configuring Disk Clone

Purpose:

If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection.

Before you start:

An eSATA disk should be connected to the device.

Step 1 Enter the HDD Advanced Setting interface:

Menu > HDD > Advanced

Step 2 Click the Disk Clone tab to enter the disk clone configuring interface.

Storage Mode Disk Clone Clone Source Label Capacity Status Property Type Free Space Gr... ■4 931.51GB Normal R/W Local 914GB 1 Clone Destination eSATA eSATA1 Refresh Usage Export Set Total Capacity 931.51GB Clone Back

Figure 12-19 Disk Clone Configuration Interface

Step 3 Make sure the usage of the eSATA disk is set as Export.

If not, click the Set button to set it. Choose Export and click the OK button.

eSATA Usage eSATA1: Export Record/Ca... OK Cancel

Figure 12-20 Setting eSATA Usage

NOTE

The capacity of destination disk must be the same as that of the clone source disk.

Step 4 Check the checkbox of the HDD to be cloned in the Clone Source list.

Step 5 Click the Clone button and a message box pops up.

Attention The clone operation will stop the record task, lasting about 7 hours. Continue? Yes No

Figure 12-21 Message Box for Disk Clone

Step 6 Click the Yes button to continue.
You can check the clone progress in the HDD status.

Label	Capacity	Status	Property	Type	Free Space	Gr...
4	931.51GB	Cloning 01%	R/W	Local	0MB	1

Figure 12-22 Check Disk Clone Progress

12.6 Checking HDD Status

Purpose:

You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure.

Checking HDD Status in HDD Information Interface

Step 1 Enter the HDD Information interface.

Menu > HDD>General

Step 2 Check the status of each HDD which is displayed on the list, as shown in Figure 12-23.

HDD Information
Label	Capacity	Status	Property	Type	Free Space	Gro...	Edit	Del...
4	931.51GB	Normal	R/W	Local	921GB	1
18	10,048MB	Uninitialized	R/W	NAS	0MB	1
25	931.51GB	Normal	R/W	eSATA	894GB	1
Total Capacity		1,872GB
Free Space		1,815GB

Figure 12-23 View HDD Status (1)

NOTE

If the status of HDD is Normal or Sleeping, it works normally. If the status is Uninitialized or Abnormal, please initialize the HDD before use. And if the HDD initialization is failed, please replace it with a new one.

Checking HDD Status in HDD Information Interface

Step 3 Enter the System Information interface.

Menu >Maintenance > System Info

Step 4 Click the HDD tab to view the status of each HDD displayed on the list, as shown in Figure 12-24.

Device Info Camera Record Alarm Network HDD Label Status Capacity Free Space Property Type Group 5 Normal 931GB 931GB R/W Local 1 6 Sleeping 931GB 931GB Redundancy Local 1 17 Normal 40,000MB 22,520MB R/W IP SAN 1 Total Capacity 1,902GB Free Space 1,884GB Back

Figure 12-24 View HDD Status (2)

12.7 HDD Detection

Purpose:

The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.

S.M.A.R.T. Settings

Step 1 Enter the S.M.A.R.T Settings interface.

Menu > Maintenance > HDD Detect

Step 2 Select the HDD to view its S.M.A.R.T information list, as shown in Figure 12-25.

SMART Settings Bad Sector Detection ✓ Continue to use this disk when self-evaluation is failed HDD 4 Self-test Status Not tested Self-test Type Short Test SMART Temperature (°C) 21 Power On (days) 269 Self-evaluation Pass All-evaluation Functional SMART Information ID Attribute Name Status Flags Threshold Value Worst Raw Value 0x1 Raw Read Error Rate OK 2† 51 200 200 0 0x3 Spin Up Time OK 27 21 154 107 5258 0x4 Start/Stop Count OK 32 0 100 100 380 0x5 Reallocated Sector Count OK 33 140 200 200 0 0x7 Seek Error Rate OK 2# 0 200 200 0 0x9 Power-on Hours Count OK 32 0 92 92 6466 0xa Spin Up Retry Count OK 32 0 100 100 0

Figure 12-25 S.M.A.R.T Settings Interface

The related information of the S.M.A.R.T. is shown on the interface.

You can choose the self-test types as Short Test, Expanded Test or the Conveyance Test.

Click the start button to start the S.M.A.R.T. HDD self-evaluation.

i NOTE

If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the Continue to use the disk when self-evaluation is failed item.

Bad Sector Detection

Step 3 Click the Bad Sector Detection tab.

Step 4 Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type.

Step 5 Click the Detect button to start the detection.

S.M.A.R.T. Settings Bad Sector Detection HDD No. 4 Key Area Detection Detect HDD Capacity 931.51GB Block Capacity 232MB Status Testing... 39% Error Count 0 Error into Pause Cancel Normal Damaged Shield

Figure 12-26 Bad Sector Detection

And you can click Error info button to see the detailed damage information.

And you can also pause/resume or cancel the detection.

12.8 Configuring HDD Error Alarms

Purpose:

You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal.

Step 1 Enter the Exception interface.

Menu > Configuration > Exceptions

Step 2 Select the Exception Type to HDD Error from the dropdown list.

Step 3 Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 12-27.

NOTE

The alarm type can be selected to: Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output. Please refer to Chapter Setting Alarm Response Actions.

Exception Type HDD Error Audible Warning Notify Surveillance Center Send Email Trigger Alarm Output ■Alarm Output No. Alarm Name ■Local->1 ■Local->2 ■Local->3 ■Local->4 ✓172.6.23.105:8000->1

Figure 12-27 Configure HDD Error Alarm

Step 4 When the Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list below.

Step 5 Click the Apply button to save the settings.

Chapter 13 Camera Settings

13.1 Configuring OSD Settings

Purpose:

You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc.

Step 1 Enter the OSD Configuration interface.

Menu > Camera > OSD

Step 2 Select the camera to configure OSD settings.

Step 3 Edit the Camera Name in the text field.

Step 4 Configure the Display Name, Display Date and Display Week by clicking the checkbox.

Step 5 Select the Date Format, Time Format and Display Mode.

OSD Configuration Camera IP Camera 3 Camera Name Camera 01 05-09-2012 Wed 13:50:45 Display Name Display Date Display Week Date Format MM-DD-YYYY Time Format 24-hour Display Mode Transparent & Not Flashing Camera 01

Figure 13-1 OSD Configuration Interface

Step 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position.

Step 7 Click the Apply button to apply the settings.

13.2 Configuring Privacy Mask

Purpose:

You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded.

Step 1 Enter the Privacy Mask Settings interface.

Menu > Camera > Privacy Mask

Step 2 Select the camera to set privacy mask.

Step 3 Click the checkbox of Enable Privacy Mask to enable this feature.

Privacy Mask Settings Camera IP Camera 2 Enable Privacy Mask Clear All Clear Zone 1 Clear Zone 2 Clear Zone 3 Clear Zone 4

Figure 13-2 Privacy Mask Settings Interface

Step 4 Use the mouse to draw a zone on the window. The zones will be marked with different frame colors.

i NOTE

Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.

Step 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.

Privacy Mask Settings Camera IP Camera 2 Enable Privacy Mask Clear All Clear Zone 1 Clear Zone 2 Clear Zone 3 Clear Zone 4

Figure 13-3 Set Privacy Mask Area

Step 6 Click the Apply button to save the settings.

13.3 Configuring Video Parameters

Purpose:

You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect.

Step 1 Enter the Image Settings interface.

Menu > Camera > Image

Image Settings Camera [D2] Camera 01 Mode Custom Brightn... 49 Contrast 50 Saturat... 50 Enable Rot... Clockwise 270 degrees Mirror Mode Left-Right

Figure 13-4 Image Settings Interface

Step 2 Select the camera to set image parameters.

Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast or saturation.

Step 4 Select the Enable Rotate function to Clockwise 270 degrees or OFF. When OFF is selected, the image is restored to original.

Step 5 Select the Mirror Mode to Left-Right, Up-Down, Center or OFF. When OFF is selected, the image is restored to original.

NOTE

● The Rotate and Mirror functions must be supported by the connected IP camera.
● The image parameters adjustment can affect both the live view and the recording quality.

Step 6 Click the Apply button to save the settings.

Chapter 14 NVR Management and Maintenance

14.1 Viewing System Information

Step 1 Enter the System Information interface.

Menu >Maintenance>System Info

Step 2 You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device.

Device Info Camera Record Alarm Network HDD Device Name Network Video Recorder Model XXXXXXXXXX Serial No. XXXXXXXXXXXXXXXX Firmware Version XXXXXXXXXXXX Please scan the QR code via IVMS client.

Figure 14-1 Device Information Interface

NOTE

You can add the device to your mobile client software (iVMS-4500) via scanning the QR Code.

14.2 Searching & Exporting Log Files

Purpose:

The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time.

Step 1 Enter the Log Search interface.

Menu > Maintenance > Log Information

Log Search Start Time 01-01-2015 00:00:00 End Time 01-20-2015 23:59:59 Major Type All Minor Type Alarm Input Alarm Output Motion Detection Started Motion Detection Stopped Video Tampering Detection Started Video Tampering Detection Stopped Line Crossing Detection Alarm Started Line Crossing Detection Alarm Stopped Intrusion Detection Alarm Started Export A Search Back

Figure 14-2 Log Search Interface

Step 2 Set the log search conditions to refine your search, including the Start Time, End Time, Major Type and Minor Type.

Step 3 Click the Search button to start search log files.

Step 4 The matched log files will be displayed on the list shown below.

Search Result No. Major Type Time Minor Type Parameter Play Details 1 Operation 01-14-2015 21:04:06 Abnormal Shutd... N/A 2 Operation 01-14-2015 21:04:08 Power On N/A 3 Exception 01-14-2015 21:04:08 Record Exception N/A 4 Operation 01-14-2015 21:11:44 Local Operation... N/A 5 Operation 01-14-2015 21:39:45 Power On N/A 6 Exception 01-14-2015 21:39:47 Record Exception N/A 7 Operation 01-14-2015 21:44:05 Abnormal Shutd... N/A 8 Operation 01-14-2015 21:44:06 Power On N/A 9 Exception 01-14-2015 21:44:07 Record Exception N/A 10 Operation 01-14-2015 21:57:06 Abnormal Shutd... N/A Total: 985 P: 1/10 Export Back

Figure 14-3 Log Search Results

NOTE

Up to 2000 log files can be displayed each time.

Step 5 You can click the √ button of each log or double click it to view its detailed information, as shown in Figure 14-4. And you can also click the ⏻ button to view the related video files if available.

Log Information Time 01-14-2015 21:57:08 Type Operation-Power On Local User N/A Host IP Address N/A Parameter Type N/A Camera No.N/A Description: Model: DS-96128N-H16 Serial No.: DS-96128N-H161620141222CCRR201412224WCVU Firmware version: V3.2.0, Build 150109 Encoding version: V1.0, Build 150108 Previous Next OK

Figure 14-4 Log Details

Step 6 If you want to export the log files, click the Export button to enter the Export menu, as shown in Figure 14-4 Log Details.

You can also click Export All on the Log Search interface to enter the Export interface, and all the system logs will be exported to the backup device.

Export Device Name USB Flash Disk 1-1 *.txt Refresh Name Size Type Edit Date Delete Pla 111 Folder 12-20-2014 12:08:34 - - 128 Folder 11-04-2014 15:47:36 - - 256 Folder 11-11-2014 16:08:04 - - Channel_003 Folder 12-04-2014 15:56:28 - - FOUND.000 Folder 11-28-2014 11:29:40 - - Recycled Folder 11-04-2014 15:34:04 - - recycle.{645FF040...} Folder 09-16-2013 17:35:24 - - test Folder 11-21-2014 15:34:22 - - 9^□ Folder 07-25-2014 13:37:52 - - Free Space 54.00MB New Folder Format Export Cancel

Figure 14-5 Export Log Files

Step 7 Select the backup device from the dropdown list of Device Name.

Step 8 Select the format of the log files to be exported. Up to 15 formats are selectable.

Step 9 Click the Export to export the log files to the selected backup device.

You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export.

Please connect the backup device to NVR before operating log export.

14.3 Importing/Exporting IP Camera Info

Purpose:

The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

Step 1 Enter the camera management interface.

Menu > Camera > IP Camera Import/Export

Step 2 Click the IP Camera Import/Export tab, the content of detected plugged external device appears.

Step 3 Click the Export button to export configuration files to the selected local backup device.

Step 4 To import a configuration file, select the file from the selected backup device and click the Import button. After the importing process is completed, you must reboot the NVR.

14.4 Importing/Exporting Configuration File

Purpose:

The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.

14.4.1 Exporting Configuration File

Before you start:

Insert a USB flash disk to the device. For importing the configuration file, the configuration file must be available in the USB flash disk.

Step 1 Enter the Export Configuration File interface.

Menu > Maintenance > Export

Import/Export Config File Device Name USB Flash Disk 1-1 *.bin Refresh Name Size Type Edit Date Delete Play devCfg_406190462_20... 8160.44KB File 23-01-2015 15:13:50 Free Space 1895.11MB New Folder Import Export Back

Figure 14-6 Import/Export Config File

Step 2 Select a USB flash disk.

Step 3 Click Export.

Step 4 Input the admin password.

Step 5 Export configuration file to the selected local backup device.

14.4.2 Importing Configuration File

Before you start:

Insert a USB flash disk with the configuration file to the device.

Step 1 Enter the Export Configuration File interface.

Menu > Maintenance > Import

Step 2 Select a USB flash disk.

Step 3 Select the configuration file from the USB flash disk.

Step 4 Click Import.

Step 5 Input the admin password.

Step 6 Import the configuration file to device.

NOTE

After having finished the import of configuration files, the device will reboot automatically.

14.5 Upgrading System

Purpose:

The firmware on your NVR can be upgraded by local backup device or remote FTP server.

14.5.1 Upgrading by Local Backup Device

Step 1 Connect your NVR with a local backup device where the update firmware file is located.

Step 2 Enter the Upgrade interface.

Step 3 Menu >Maintenance>Upgrade

Step 4 Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 14-7.

Local Upgrade FTP Device Name USB Flash Disk 1-1 *.mp4 Refresh Name Size Type Edit Date Del... Play ch01_201412081... 35.65MB File 12-25-2014 18:29:24 ch01_201412100... 430.15MB File 12-25-2014 14:33:18 ch09_201410291... 486.88MB File 10-29-2014 19:10:56 ch13_201409190... 2707.10KB File 09-19-2014 15:42:20 d01_sd_ch01_14... 25.90MB File 12-25-2014 17:34:58 Upgrade Back

Figure 14-7 Local Upgrade Interface

Step 5 Select the update file from the backup device.

Step 6 Click the Upgrade button to start upgrading.

Step 7 After the upgrading is complete, reboot the NVR to activate the new firmware.

14.5.2 Upgrading by FTP

Before you start:

Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.

Step 1 Enter the Upgrade interface.

Menu >Maintenance>Upgrade

Step 2 Click the FTP tab to enter the local upgrade interface, as shown in Figure 14-8.

Local Upgrade FTP FTP Server Address . . .

Figure 14-8 FTP Upgrade Interface

Step 3 Enter the FTP Server Address in the text field.

Step 4 Click the Upgrade button to start upgrading.

Step 5 After the upgrading is complete, reboot the NVR to activate the new firmware.

14.6 Restoring Default Settings

Step 1 Enter the Default interface.

Menu > Maintenance > Default

Default Restore Defaults Simply restore the settings. Factory Defaults Restore all parameters to default settings. Restore to Inactive Restore the device to inactive status.

Figure 14-9 Restore Defaults

Step 2 Select the restoring type from the following three options.

Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

Factory Defaults: Restore all parameters to the factory default settings.

Restore to Inactive: Restore the device to the inactive status.

Step 3 Click the OK button to restore the default settings.

NOTE

The device will reboot automatically after restoring to the default settings.

Chapter 15 Others

15.1 Configuring General Settings

Purpose:

You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface.

Step 1 Enter the General Settings interface.

Menu >Configuration> General

Step 2 Select the General tab.

General DST Settings More Settings Language English VGA Resolution 1024*768/60HZ HDMI Resolution 1024*768/60HZ Time Zone (GMT+08:00) Beijing, Urumqi, Singapore Date Format MM-DD-YYYY System Date 07-29-2015 System Time 09:57:55 Mouse Pointer Speed Enable Wizard ✓ Enable Password ■ Apply Back

Figure 15-1 General Settings Interface

Step 3 Configure the following settings:

Language: The default language used is English.

Output Standard: Select the output standard to NTSC or PAL, which must be the same with the video input standard.

Resolution: You can configure the VGA resolution and HDMI resolution respectively. Up to 4K (3840 × 2160) resolution is selectable for the HDMI output.

Time Zone: Select the time zone.

Date Format: Select the date format.

System Date: Select the system date.

System Time: Select the system time.

Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable.

Enable Wizard: Enable/disable the Wizard when the device starts up.

Enable Password: Enable/disable the use of the login password.

Step 4 Click the Apply button to save the settings.

15.2 Configuring DST Settings

Step 1 Enter the General Settings interface.

Menu >Configuration>General

Step 2 Choose DST Settings tab.

General DST Settings More Settings ■ Auto DST Adjustment Enable DST From Apr 1st Sun 2 : 00 To Oct last Sun 2 : 00 DST Bias 60 Minutes

Figure 15-2 DST Settings Interface

You can check the checkbox before the Auto DST Adjustment item.

Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

15.3 Configuring More Settings

Step 1 Enter the General Settings interface.

Menu >Configuration>General

Step 2 Click the More Settings tab to enter the More Settings interface.

General DST Settings More Settings Device Name Network Video Recorder Device No. 255 Auto Logout 30 Minutes Menu Output Mode VGA

Figure 15-3 More Settings Interface

Step 3 Configure the following settings:

Device Name: Edit the name of NVR.

Device No.: Edit the serial number of NVR. The Device No. can be set in the range of 1\~255, and the default No. is 255. The number is used for the remote and keyboard control.

Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5 Minutes, then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity.

Enable HDMI/VGA Simultaneous Output: By default, the video outputs from HDMI and VGA interfaces can be operated separately. You can set the simultaneous output for the HDMI and VGA by checking the checkbox of the option.

Menu Output Mode: You can choose the menu display on different video output.

You can select the menu output mode to VGA, HDMI or Auto. When the Auto option is selected and both HDMI and VGA outputs are connected, the device will detect and set the HDMI as the menu output.

Step 4 Click the Apply button to save the settings.

15.4 Managing User Accounts

Purpose:

There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.

15.4.1 Adding a User

Step 1 Enter the User Management interface.

Menu >Configuration>User

User Management No. User Name Security Level User's MAC Address Pe... Edit Del... 1 admin Strong P... Admin 00:00:00:00:00:00 - Add Back

Figure 15-4 User Management Interface

Step 2 Click the Add button to enter the Add User interface.

Add User User Name 1 Admin Password ********** Password ******** Strong Confirm ********** Level Operator User's MAC Address 00 :00 :00 :00 :00 :00 ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK Cancel

Figure 15-5 Add User Menu

Step 3 Enter the information for new user, including User Name, Admin Password, Password, Confirm, Level and User's MAC Address.

Password: Set the password for the user account.

WARNING

Strong Password recommended—We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

- Level: Set the user level to Operator or Guest. Different user levels have different operating permission.

Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default.

Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.

- User's MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and enabled, it only allows the remote user with this MAC address to access the NVR.

Step 4 Click the OK button to save the settings and go back to the User Management interface. The added new user will be displayed on the list, as shown in Figure 15-6.

User Management No. User Name Level User's MAC Address Pe... Edit Del... 1 admin Admin 00:00:00:00:00:00 - - - 2 01 Operator 00:00:00:00:00:00 ✓ ✓

Figure 15-6 Added User Listed in User Management Interface

Step 5 Select the user from the list and then click the √ button to enter the Permission settings interface, as shown in Figure 15-7.

Permission Local Configuration Remote Configuration Camera Configuration ✓ Local Log Search ■ Local Parameters Settings ■ Local Camera Management ■ Local Advanced Operation ■ Local Shutdown / Reboot Apply OK Cancel

Figure 15-7 User Permission Settings Interface

Step 6 Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.

- Local Configuration

Local Log Search: Searching and viewing logs and system information of NVR.

Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

Local Camera Management: The adding, deleting and editing of IP cameras.

Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.

Local Shutdown Reboot: Shutting down or rebooting the NVR.

- Remote Configuration

Remote Log Search: Remotely viewing logs that are saved on the NVR.

Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and importing/exporting configuration files.

Remote Camera Management: Remote adding, deleting and editing of the IP cameras.

Remote Serial Port Control: Configuring settings for RS-232 and RS-485 ports.

Remote Video Output Control: Sending remote button control signal.

Two-Way Audio: Realizing two-way radio between the remote client and the NVR.

• Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
• Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
• Remote Shutdown/Reboot: Remotely shutting down or rebooting the NVR.

● Camera Configuration

Remote Live View: Remotely viewing live video of the selected camera (s).

Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s).

Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s).

Local Playback: Locally playing back recorded files of the selected camera (s).

Remote Playback: Remotely playing back recorded files of the selected camera (s).

Local PTZ Control: Locally controlling PTZ movement of the selected camera (s).

Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s).

Local Video Export: Locally exporting recorded files of the selected camera (s).

Step 7 Click the OK button to save the settings and exit interface.

NOTE

Only the admin user account has the permission of restoring factory default parameters.

15.4.2 Deleting a User

Step 1 Enter the User Management interface.

Menu >Configuration>User

Step 2 Select the user to be deleted from the list, as shown in Figure 15-8.

User Management No. User Name Level User's MAC Address Pe... Edit Del... 1 admin Admin 00:00:00:00:00:00 - - - 2 01 Operator 00:00:00:00:00:00 ✓ ✓

Figure 15-8 User List

Step 3 Click the icon to delete the selected user account.

15.4.3 Editing a User

For the added user accounts, you can edit the parameters.

Step 1 Enter the User Management interface.

Menu >Configuration>User

Step 2 Select the user to be edited from the list, as shown in Figure 15-8.

Step 3 Click the icon to enter the Edit User interface, as shown in Figure 15-10.

Edit User User Name example1 Change Password Password asticord Confirm asticord Level Operator User's MAC Address 00 : 00 : 00 : 00 : 00 : 00 ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK Cancel

Figure 15-9 Edit User (Operator/Guest)

Edit User User Name admin Old Password ********** Change Password ✓ Password ******** Strong Confirm ********** Enable Unlock Patten... ✓ Draw Unlock Pattern Export GUID User's MAC Address 00 :00 :00 :00 :00 :00 ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK Cancel

Figure 15-10 Edit User (admin)

Step 4 Edit the password for the user

- Operator and Guest

You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new password in the text field of Password and Confirm. A strong password is recommended.

- Admin

You are only allowed to edit the password and MAC address. Check the checkbox of Change Password if you want to change the password, and the input the correct old password, and the new password in the text field of Password and Confirm.

WARNING

Strong Password recommended—We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

Step 5 Edit the unlock pattern for the admin user account.

1) Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device.
2) Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

NOTE

Please refer to Chapter 2.3.1 Configuring the Unlock Pattern for detailed instructions.

Edit User Set Unlock Pattern Draw the unlock pattern first. User Name Old Password Change Password Password Confirm Enable Unlock Draw Unlock Pa User's MAC Ado ✓ Valid password lowercase, up least two kind OK of numbers, word with at Cancel

Figure 15-11 Set Unlock Patter for Admin User

Step 6 Click the ☑ of Export GUID to enter the reset password interface to export the GUID file for the admin user account.

When the admin password is changed, you can re-export the GUID file to the connected U flash disk for the future password resetting. Please refer to Chapter 2.1.5 Resetting Your Password for details.

Step 7 Click the OK button to save the settings and exit the menu.

Step 8 For the Operator or Guest user account, you can also click the button on the user management interface to edit the permission.

Chapter 16 Appendix

16.1 Glossary

• Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
• HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.
• DHCP: Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network.
• HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information between servers and browsers over a network
• DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.
  • Hybrid NVR: A hybrid NVR is a combination of a NVR and NVR.
• NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.
• NTSC: Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.
• NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other NVRs.
• PAL: Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
• PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.
• USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.

16.2 Troubleshooting

- No image displayed on the monitor after starting up normally.

Possible Reasons:

• No VGA or HDMI connections.
• Connection cable is damaged.
• Input mode of the monitor is incorrect.

Step 1 Verify the device is connected with the monitor via HDMI or VGA cable.
Step 2 If not, please connect the device with the monitor and reboot.
Step 3 Verify the connection cable is good.
Step 4 If there is still no image display on the monitor after rebooting, please check if the connection cable is good, and change a cable to connect again.
Step 5 Verify Input mode of the monitor is correct.
Step 6 Please check the input mode of the monitor matches with the output mode of the device (e.g. if the output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if not, please modify the input mode of monitor.
Step 7 Check if the fault is solved by the step 1 to step 3.
Step 8 If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.

Possible Reasons:

• No HDD is installed in the device.
• The installed HDD has not been initialized.
• The installed HDD is not compatible with the NVR or is broken-down.

Step 9 Verify at least one HDD is installed in the NVR.

- If not, please install the compatible HDD.

NOTE

Please refer to the "Quick Operation Guide" for the HDD installation steps.

- If you don't want to install a HDD, select "Menu>Configuration > Exceptions", and uncheck the Audible Warning checkbox of "HDD Error".

Step 10 Verify the HDD is initialized.

1) Select "Menu>HDD>General".
2) If the status of the HDD is "Uninitialized", please check the checkbox of corresponding HDD and click the "Init" button.

Step 11 Verify the HDD is detected or is in good condition.

3) Select "Menu>HDD>General".

4) If the HDD is not detected or the status is "Abnormal", please replace the dedicated HDD according to the requirement.

Step 12 Check if the fault is solved by the step 1 to step 3.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.

Possible Reasons:

• Network failure, and the NVR and IP camera lost connections.
• The configured parameters are incorrect when adding the IP camera.
• Insufficient bandwidth.

Step 1 Verify the network is connected.

1) Connect the NVR and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input "ping IP" (e.g. ping 172.6.22.131).

i NOTE

Simultaneously press Ctrl and C to exit the ping command.

If there exists return information and the time value is little, the network is normal.

Step 2 Verify the configuration parameters are correct.

1) Select "Menu>Camera>Camera>IP Camera".
2) Verify the following parameters are the same with those of the connected IP devices, including IP address, protocol, management port, user name and password.

Step 3 Verify the whether the bandwidth is enough.

1) Select "Menu >Maintenance >Net Detect >Network Stat.".
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.

Step 4 Check if the fault is solved by the step 1 to step 3.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- The IP camera frequently goes online and offline and the status of it displays as "Disconnected".

Possible Reasons:

• The IP camera and the NVR versions are not compatible.
• Unstable power supply of IP camera.
  – Unstable network between IP camera and NVR.
• Limited flow by the switch connected with IP camera and NVR.

Step 1 Verify the IP camera and the NVR versions are compatible.

1) Enter the IP camera Management interface "Menu > Camera > Camera>IP Camera", and view the firmware version of connected IP camera.
2) Enter the System Info interface "Menu>Maintenance>System Info>Device Info", and view the firmware version of NVR.

Step 2 Verify power supply of IP camera is stable.

1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC connects with the IP camera.

Step 3 Verify the network between IP camera and NVR is stable.

3) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
4) Open the Super Terminal, use the ping command and keep sending large data packages to the connected IP camera, and check if there exists packet loss.

NOTE

Simultaneously press Ctrl and C to exit the ping command.

Example: Input ping 172.6.22.131 -l 1472 -f.

Step 1 Verify the switch is not flow control.

Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down.

Step 2 Check if the fault is solved by the step 1 to step 4.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- No monitor connected with the NVR locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected. And then you connect the device with the monitor via VGA or HDMI interface and reboot the device, there is black screen with the mouse cursor.

Connect the NVR with the monitor before startup via VGA or HDMI interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connect. And then connect the device with the CVBS, and there is black screen either.

Possible Reasons:

After connecting the IP camera to the NVR, the image is output via the main spot interface by default.

Step 1 Enable the output channel.

Step 2 Select "Menu > Configuration > Live View > View", and select video output interface in the drop-down list and configure the window you want to view.

NOTE

● The view settings can only be configured by the local operation of NVR.
- Different camera orders and window-division modes can be set for different output interfaces separately, and digits like "D1" and "D2" stands for the channel number, and "X" means the selected window has no image output.

Step 3 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

● Live view stuck when video output locally.

Possible Reasons:

• Poor network between NVR and IP camera, and there exists packet loss during the transmission.
• The frame rate has not reached the real-time frame rate.

Step 1 Verify the network between NVR and IP camera is connected.

• When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
• Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

NOTE

Simultaneously press Ctrl and C to exit the ping command.

Step 2 Verify the frame rate is real-time frame rate.

Select "Menu > Record > Parameters > Record", and set the Frame rate to Full Frame.

Step 3 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

● Live view stuck when video output remotely via the Internet Explorer or platform software.

Possible Reasons:

• Poor network between NVR and IP camera, and there exists packet loss during the transmission.
• Poor network between NVR and PC, and there exists packet loss during the transmission.
• The performances of hardware are not good enough, including CPU, memory, etc..

Step 4 Verify the network between NVR and IP camera is connected.

1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

NOTE

Simultaneously press Ctrl and C to exit the ping command.

Step 5 Verify the network between NVR and PC is connected.

1) Open the cmd window in the Start menu, or you can press "windows+R" shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of "ping 192.168.0.0 -I 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

NOTE

Simultaneously press Ctrl and C to exit the ping command.

Step 6 Verify the hardware of the PC is good enough.

Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in the following figure.

Windows Task Manager File Options View Help Applications Processes Services Performance Networking Users CPU Usage 35 % CPU Usage History Memory 1.19 GB Physical Memory Usage History Physical Memory (MB) Total 3060 Cached 1324 Available 1837 Free 547 Kernel Memory (MB) Paged 105 Nonpaged 78 System Handles 21916 Threads 1:07 Processes 73 Up Time 0:11:57:41 Commit (MB) 1463 / 6:119 Resource Monitor... Processes: 73 CPU Usage: 35% Physical Memory: 39%

Figure 16-1 Windows task management interface

• Select the "Performance" tab; check the status of the CPU and Memory.
• If the resource is not enough, please end some unnecessary processes.

Step 7 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.

Possible Reasons:

• Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
• The stream type is not set as "Video & Audio".
• The encoding standard is not supported with NVR.

Step 1 Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible.

Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera.

Step 2 Verify the setting parameters are correct.

Select "Menu > Record > Parameters > Record", and set the Stream Type as "Audio & Video".

Step 3 Verify the audio encoding standard of the IP camera is supported by the NVR.

NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IP camera to configure it to the supported standard.

Step 4 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

● The image gets stuck when NVR is playing back by single or multi-channel.

Possible Reasons:

• Poor network between NVR and IP camera, and there exists packet loss during the transmission.
• The frame rate is not the real-time frame rate.
• The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a 16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to a slight stuck.

Step 5 Verify the network between NVR and IP camera is connected.

1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

NOTE

Simultaneously press the Ctrl and C to exit the ping command.

Step 6 Verify the frame rate is real-time frame rate.

Select "Menu > Record > Parameters > Record", and set the Frame Rate to "Full Frame".

Step 7 Verify the hardware can afford the playback.

Reduce the channel number of playback.

Select "Menu > Record > Encoding > Record", and set the resolution and bitrate to a lower level.

Step 8 Reduce the number of local playback channel.

Select "Menu > Playback", and uncheck the checkbox of unnecessary channels.

Step 9 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

- No record file found in the NVR local HDD, and prompt "No record file found".

Possible Reasons:

• The time setting of system is incorrect.
• The search condition is incorrect.
• The HDD is error or not detected.

Step 1 Verify the system time setting is correct.

Select "Menu > Configuration > General > General", and verify the "Device Time" is correct.

Step 2 Verify the search condition is correct.

Select "Playback", and verify the channel and time are correct.

Step 3 Verify the HDD status is normal.

Select "Menu > HDD > General" to view the HDD status, and verify the HDD is detected and can be read and written normally.

Step 4 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from Hikvision to do the further process.

16.3 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m)

Index	Model
1	DS-2CD4665F-IZHS
2	DS-2CD4026FWD-AP
3	DS-2CD4A35FWD-IZHS
4	DS-2CD2642FWD-IZS
5	DS-2CD2F42FWD-IWS
6	DS-2CD2942F-IWS
7	DS-2CD2510F
8	DS-2CD2342WD-I
9	DS-2CD2322WD-I
10	DS-2CD2352-I
11	DS-2CD2642FWD-IZS
12	DS-2CD2642FWD-I
13	DS-2CD2642FWD-IS
14	DS-2CD2642FWD-IZ
15	DS-2CD2742FWD-IZS
16	DS-2CD2742FWD-I
17	DS-2CD2742FWD-IS
18	DS-2CD2742FWD-IZ
19	DS-2CD2T42WD-I8
20	DS-2CD2T42WD-I5

0304981080930

World map silhouette in grayscale, showing continents and oceans without any text or labels