KI2326DD0 - Refrigerator NEFF - Free user manual and instructions

Product type	Refrigerator
Brand	Neff
Model	KI2326DD0
Energy class	A+
Net capacity	251 L
Storage volume	192 L
Freezer volume	59 L
Height	177 cm
Width	54 cm
Depth	55 cm
Net weight	55 kg
Supply voltage	220-240 V ~ 50 Hz
Rated current	10 A
Cooling type	Static
Defrosting	Manual
Interior lighting	LED
Door reversibility	Yes
Climate class	SN-T
Noise level	38 dB(A)
Annual energy consumption	192 kWh/year
Routine maintenance	Interior cleaning with soapy water
Gasket maintenance	Regular inspection and cleaning
Spare parts available	Yes, via Neff after-sales service

Frequently Asked Questions - KI2326DD0 NEFF

Where can I download the user manual for the Neff KI2326DD0 refrigerator?

You can download the manual for free in PDF format from our site notice-facile.com. Click on the Download button to get the complete manual.

How to set the ideal temperature in my Neff KI2326DD0 refrigerator?

The recommended temperature for the refrigerator compartment is +4 °C. Use the adjustment knob located inside. For the freezer, set to -18 °C.

What to do if my Neff KI2326DD0 refrigerator is no longer cooling?

First check the power supply and the thermostat. Make sure the doors close properly and the gaskets are clean. If the problem persists, contact after-sales service.

How to reverse the door opening direction of the Neff KI2326DD0 refrigerator?

Door reversibility is possible. Follow the instructions in the manual: unscrew the hinges, reverse the doors, and replace the hinges on the other side. Use the pre-drilled holes.

What is the capacity of the Neff KI2326DD0 refrigerator?

The refrigerator has a total net capacity of 251 L, including 192 L for the storage compartment and 59 L for the freezer compartment.

How to clean the interior of my Neff KI2326DD0 refrigerator?

Unplug the appliance, remove shelves and drawers. Clean with a soft cloth and soapy water. Rinse and dry. Do not use abrasive products.

Why is my Neff KI2326DD0 refrigerator making an unusual noise?

Normal noises: hum of the compressor, gurgling of refrigerant gas. Abnormal noises: check that the appliance is level, that internal parts are not vibrating. Contact after-sales service if persistent.

Where to find spare parts for the Neff KI2326DD0 refrigerator?

Spare parts (thermostat, gasket, shelves) are available from Neff after-sales service or specialized websites. Use the model number KI2326DD0 to order.

What is the energy class of the Neff KI2326DD0 refrigerator?

The Neff KI2326DD0 refrigerator is class A+, with an estimated annual consumption of 192 kWh. This corresponds to moderate energy savings.

How to defrost the freezer compartment of the Neff KI2326DD0?

Defrosting is manual. Unplug the appliance, remove food and place a basin to collect the melting water. Then clean with a dry cloth. Do not use sharp tools.

USER MANUAL KI2326DD0 NEFF

Repair

Repair

The hinges have been removed.

The hinges have been removed.

The shelf has been removed.

Repair

Repair

The door seal is installed.

Repair

Repair

1. Loosen the four screws (1).
2. Push the door outward and remove it (2).

1. Remove the four screws (1).
2. Remove the joints (2).

The joints have been removed.

4.2.2 Installing the straight joint

Torx TX20 extension 6.3 mm (1/4") [00340865]

Heavy, large devices!

The joints have been removed.

1. Lower the pull-out shelf and turn it sideways.
2. The pull-out shelf has been removed.

4.6.2 Installing the pull-out shelf

▶ Install in reverse order.

Repair

4.7 Replacing the freezer compartment shelf

Requirement:

The door is open.

4.7.1 Removing the freezer compartment shelf

The freezer compartment shelf has been removed.

4.7.2 Installing the freezer compartment shelf

▶ Install in reverse order.

Repair

4.8 Replacing the fruit and vegetable container

Requirement:

The door is open.

→ The container has been removed.

1. Remove the fruit and vegetable container.→38
2. Press the lever under both sides of the divider (1).
3. Pull the partition forward (2).

1. Lift the partition and turn it sideways outward.

→ The partition has been removed.

The freshness maintenance container has been removed.

Repair

Repair

Repair

Repair

Repair

1. Press the entire gasket firmly into the groove.

Repair

The shelf has been removed.

→ The container has been removed.

Repair

1. Disconnect the LED spotlight from the power supply.

Repair

Repair

Repair

1.2 Explanation of symbols 108

1.2.1 Danger levels.... 108

1.2.2 Hazard symbols 108

1.2.3 Structure of the warnings.... 109

1.2.4 General symbols.... 109

Safety.... 110

2.1 General Safety instructions 110

2.1.1 All domestic appliances 110

Tools and aids.... 111

Repair 112

4.7 Replacing freezer compartment shelf.... 121

4.7.1 Removing freezer compartment shelf 121

4.7.2 Installing freezer compartment shelf.... 121

4.8 Replacing fruit and vegetable container.... 122

4.8.1 Removing fruit and vegetable container 122

4.8.2 Installing fruit and vegetable container 122

4.9 Replacing partition and cover of fruit and vegetable container.... 123

4.9.1 Removing partition and cover of fruit and vegetable container 123

4.9.2 Installing partition and cover of fruit and vegetable container.... 123

4.10 Replacing cool-fresh container.... 124

4.10.1 Removing cool-fresh container 124

4.10.2 Installing cool-fresh container.... 124

4.11 Replacing extendable container 125

4.11.1 Removing extendable container 125

4.11.2 Installing extendable container 125

4.12 Replacing LED spot light 126

4.12.1 Removing LED spot light.... 126

4.12.2 Installing LED spot light 127

i Concerning this document

1.1 Important information

1.1.1 Purpose

These repair hints support consumers to repair appliances by themselves according to the applicable eco-design regulation (as of 03/2021).

They contain information on how to exchange defined spare parts, including warnings and risks.

In case of questions, please contact our customer service. We will only be liable for damages if the repair hints have been followed properly.

1.2 Explanation of symbols

1.2.1 Danger levels

The warning levels consist of a symbol and a signal word. The signal word indicates the severity of the danger.

Warning level Meaning
Danger	Non-observance of the warning message will result in death or serious injuries.
Warning	Non-observance of the warning message could result in death or serious injuries.
Caution	Non-observance of the warning message could result in minor injuries.
Notice	Non-observance of the warning message could result in damage to property.

Table 1: Danger levels

1.2.2 Hazard symbols

Hazard symbols are symbolic representations that give an indication of the kind of danger. The following hazard symbols are used in this document:

	Hazard symbol Meaning
		General warning message
		Danger from electrical voltage
		Risk of explosion
		Danger of cuts
		Danger of crushing

i Concerning this document

Hazard symbol Meaning
		Danger from hot surfaces
		Danger from strong magnetic field
		Danger from non-ionizing radiation

Table 2: Hazard symbols

1.2.3 Structure of the warnings

Warnings in this document have a standardized appearance and a standardized structure.

Type and source of danger!

Possible consequences of ignoring the danger or warning.

▶ Measures and prohibitions for preventing the danger.

The following example shows a warning that warns against electric shock due to live parts. The measure for avoiding the danger is mentioned.

Risk of electric shock due to live parts!

Death by electrocution

- Disconnect appliances from electrical supply at least 60 seconds before starting repairs.

1.2.4 General symbols

The following general symbols are used in this document:

Gen. symbol Meaning
	Identification of a special tip (text and/or graphic)
	Identification of a simple tip (only text)
	Identification of a link to a video tutorial

Gen. symbol Meaning
	Identification of required tools
	Identification of required preconditions
	Identification of a condition (if ..., then ...)
	Identification of a result
StartIdentification of a key or button
[00123456] Identification of a material number
StatusIdentification of displayed text / window(in the appliance's display)

Table 3: General symbols

Safety

2.1 General Safety instructions

2.1.1 All domestic appliances

Risk of electric shock due to live parts!

• Errors by repairs involving electrical components can lead to electrical shock! ■ Disconnect the appliance from the mains for at least 60 seconds before starting work. ■ After the repair have a safety test according VDE 0701 or country-specific regulations performed.

Risk of injury from sharp edges!

■ Wear protective gloves.

Risk of crushing during repair, maintenance, troubleshooting and service due to heavy and moving components

■ Wear protective shoes. ■ Secure heavy components from falling down. ■ Do not stick body parts into moving components.

Risk to the appliance's safety / function!

■ Only use original spare parts.

Risk of damage to electrostatically sensitive components (ESDs)!

- Do not touch the modules, including connections and conductor paths.

Tools and aids

Designation Details Images
Protection cloth[00342013]	60 cm x 50 cm
Torx Bit TX20[00340865]	6,3 mm (1/4")
Special tool[00342180]

Repair

1. Release door gasket from the groove on right and left corner.

1. Pull out door gasket from groove.

Door gasket is removed.

	Thickness of new door gasket may deviate slightly from thickness of old door gasket. This will not affect closing behavior and long-term function.
	If your appliance has adjustable hinges or hinge attachments, you can optimize the closing behavior subsequently.
	Small side holes in door gasket are functional (required for ventilation). These are not production faults.

Repair

1. Check groove for gasket for damage.

1. If groove for gasket is damaged.

Contact customer service.

3.

Slight deformation of door gasket is normal and does not affect its function. It is recommended to straighten door gasket before inserting it into appliance.

Heat door gasket with a hair dryer or hot water and manually reshape it.

1. Push corners of gasket at the top and bottom to the groove.

Repair

1. Press whole gasket step by step into the groove.

Door gasket is installed.

Repair

4.2 Replacing flat hinge

Required tools:

Torx Bit TX20 6.3 mm (1/4") [00340865]

Prerequisite:

√ Appliance is disconnected from power supply. √ Furniture door is removed. See Installation Instruction. √ Door is open.

1. Remove two hinge covers.

Repair

1. Loosen four screws (1).
2. Slide out and remove door (2).

1. Remove four screws (1).
2. Remove hinges (2).

Hinges are removed.

4.2.2 Installing flat hinge

Install in reverse order.

Repair

4.3 Replacing sliding hinge

Required tools:

Torx Bit TX20 6.3 mm (1/4") [00340865]

Heavy, bulky appliances!

Back and muscle injuries

▶ Appliance door removal operation should only be carried out by trained specialists. To move the appliance, two people are required. ▶ Use only suitable tools and equipment.

Sharp edges!

Cut injuries

▶ Wear protective gloves.

Risk of falling parts due to released screws!

Injury because of falling parts.

- Secure component from falling down.

Risk of falling parts due to released screws!

Damage to other parts of the appliance or at customer's home, e.g., bottom.

- Secure component from falling down.

Prerequisite:

√ Appliance is disconnected from power supply. √ Furniture door and appliance door are separated. See Installation Instruction.

4.3.1 Removing sliding hinge

1. Unscrew two screws (1).
2. Remove upper hinge (2).
3. Remove door (3).
4. Unscrew two screws (4).
5. Remove lower hinge (5).

Hinges are removed.

4.3.2 Installing sliding hinge

▶ Install in reverse order.

Repair

4.4 Replacing door rack

Prerequisite:

Door is open.

Lift door rack upwards.

Door rack is removed.

Install in reverse order.

Repair

4.5 Replacing shelf

Prerequisite:

Door is open.

4.5.1 Removing shelf

Pull out shelf.

Shelf is removed.

4.5.2 Installing shelf

Install in reverse order.

Repair

4.6 Replacing extendable shelf

Prerequisite:

√ Door is open.

4.6.1 Removing extendable shelf

1. Pull out extendable shelf until the locking catch is released.

1. Lower extendable shelf and swing it out to the side.
2. ➕ Extendable shelf is removed.

4.6.2 Installing extendable shelf

▶ Install in reverse order.

Repair

4.7 Replacing freezer compartment shelf

Prerequisite:

√ Door is open.

4.7.1 Removing freezer compartment shelf

Pull out the freezer compartment shelf.

The freezer compartment shelf is removed.

4.7.2 Installing freezer compartment shelf

Install in reverse order.

Repair

4.8 Replacing fruit and vegetable container

Prerequisite:

Door is open.

4.8.1 Removing fruit and vegetable container

1. Pull the container out all the way (1).

1. Remove the container (2).

The container is removed.

4.8.2 Installing fruit and vegetable container

Install in reverse order.

Repair

4.9 Replacing partition and cover of fruit and vegetable container

Prerequisite:

Door is open.

4.9.1 Removing partition and cover of fruit and vegetable container

1. Remove glass plate from partition.

1. Remove fruit and vegetable container.→ Page 122
2. Press lever on the underside on both partition sides (1).
3. Pull the partition forwards (2).

1. Lift the partition and swivel it out to the side.

Partition is removed.

1. Lift the cover of fruit and vegetable container.
2. Pull cover of fruit and vegetable container forwards and swivel it out to the side.

Cover of fruit and vegetable container is removed.

4.9.2 Installing partition and cover of fruit and vegetable container

Install in reverse order.

Repair

4.10 Replacing cool-fresh container

Prerequisite:

Door is open.

4.10.1 Removing cool-fresh container

1. Tilt cool-fresh container forwards (1). 2. Remove cool-fresh container (2).

Cool-fresh container is removed.

4.10.2 Installing cool-fresh container

Install in reverse order.

Repair

4.11 Replacing extendable container

Prerequisite:

√ Door is open.

4.11.1 Removing extendable container

▶ 1. Tilt extendable container forwards (1). 2. Remove extendable container (2)

Extendable container is removed.

4.11.2 Installing extendable container

▶ Install in reverse order.

Repair

4.12 Replacing LED spot light

Required tools:

Special tool [00342180]

Slotted screwdriver Blade 2.4 mm x 0.4 mm x 60 mm, in the kit [00341820]

Your appliance features a maintenance-free LED light. These lights may be repaired by customer service or authorised technicians only!

Risk of electric shock due to live parts!

Danger to life through electric shock in case of improper repair

▶ Electric parts should be repaired by qualified electricians. After the repair, have a safety test performed according to VDE 0701 or country-specific regulations.

Risk of electric shock due to live parts!

Death by electrocution

- Disconnect appliances from electrical supply at least 60 seconds before starting repairs.

Sharp edges!

Cut injuries

▶ Wear protective gloves.

Prerequisite:

√ Appliance is disconnected from power supply. Door is open. √ Fridge compartment shelves are removed.

4.12.1 Removing LED spot light

1. Release LED spot light cover.

1. Pull LED spot light cover inwards and simultaneously push forwards.

Repair

1. Detach LED spot light module.

1. Disconnect LED spot light electrical connection.

LED spot light is removed.

4.12.2 Installing LED spot light

Install in reverse order.

Repair

1. Press the entire gasket into the groove piece by piece.

Repair

Repair

Repair

Repair

The shelf has been removed.

The Cool-fresh compartment has been removed.

4.10.2 Installing the Cool-fresh compartment

Repair

1. Remove the LED spot module.

1. Remove the door gasket from the groove.

Repair

Repair

Repair

Repair

Repair

Repair

Repair

Repair

The door panel has been removed.

The panel has been removed.

The drawer has been removed.

Repair

Repair

Repair

Repair

Repair

Repair

Repair

Repair

Repair

The shelf has been removed.

The drawer has been removed.

The container has been removed.

4.8.2 Installation of the auger tank

1. Lift the spacer and slide it to the side to remove it.

Repair

1. Disconnect the LED spotlight module.

1. Disconnect the electrical connection of the LED spotlight.

The LED spotlight has been removed.

Repair

Repair

Hinges removed.

Hinges removed.

Shelf removed.

Container removed.

Repair

Repair

Repair

The shelf in the freezer is disassembled.

4.7.2 Assembling the shelf in the freezer

The container is disassembled.

The Cool-Fresh container is disassembled.

Repair

1. Loosen the LED spotlight module.

The LED spotlight is disassembled.

4.12.2 Assembling the LED spotlight

Repairs

Repairs

The shelf is removed.

4.5.2 Assembling the shelf

Repairs

Repair

Repair

1. Remove four screws (1).
2. Remove the hinges (2).

Repair

Repair

Torx TX20 6.3 mm (1/4") socket [00340865]

Repair

The hinges are disassembled.

4.2.2 Mounting the flat hinge

Torx TX20 6.3 mm (1/4") socket [00340865]

The hinges are disassembled.

4.3.2 Mounting the sliding hinge

Repair

1. Pull the seal out of the groove.

Repair

The door gasket is installed.

Repair

Repair

The hinges are removed.

The hinges are removed.

The shelf in the door is removed.

4.4.2 Installing the shelf in the door

The freezer compartment shelf is removed.

4.7.2 Installing the freezer compartment shelf

The container is removed.

1. Remove the fruit and vegetable container.→416
2. Press the lever on the underside of both sides of the compartment (1).
3. Pull the drawer forward (2).

1. Lift the drawer and tilt it to the side.

The drawer has been removed.

The cool-fresh container has been removed.

Repair

1. Pull the door seal out of the groove.

Repair

1. Press the entire seal into the groove step by step.

1. Remove the hinge covers.

Repair

Back and muscle injuries

The shelf has been removed.

4.5.2 Installing the shelf

- Install in reverse order.

Repair

1. Remove the fruit and vegetable drawer.→437
2. Press the fasteners on the underside of the glass panel (1).
3. Pull the divider towards you (2).

1. Lift the divider and remove it by turning it sideways. → The divider is removed.
2. Lift the shelf above the fruit and vegetable drawer.
3. Pull the shelf above the fruit and vegetable drawer towards you and remove it by turning it sideways. → The shelf above the fruit and vegetable drawer is removed.

4.9.2 Installing the divider and the shelf above the fruit and vegetable drawer

▶ Install in reverse order.

Repair

Repair

Repair

Repair

Repair

Repair

Repair

The door shelf has been removed.

4.4.2 Mounting the door shelf

The freezer compartment shelf has been removed.

4.7.2 Mounting the freezer compartment shelf

The Cool Fresh compartment has been removed.

4.10.2 Mounting the Cool Fresh compartment

Repair

1. Remove the LED spotlight module.

1. Disconnect the LED spotlight's electrical connection.

The LED spotlight has been removed.

4.12.2 Mounting the LED spotlight

Repair

Repair

The cover has been removed.

Special tool [00342180]

Flathead screwdriver Blade 2.4 mm x 0.4 mm x 60 mm,

Repair