KI1411SE0G - Refrigerator NEFF - Free user manual and instructions

Product Type	Built-in Refrigerator
Brand	Neff
Model	KI1411SE0G
Installation	Built-in under counter
Total Volume	175 L
Fridge Compartment Volume	135 L
Freezer Compartment Volume	40 L
Energy Efficiency Class	E
Annual Energy Consumption	211 kWh/year
Climate Class	SN-ST
Noise Level	35 dB
Temperature Control	Electronic with digital display
Defrosting	Automatic fridge, manual freezer
Shelves	3 adjustable glass shelves
Door Hinge	Right, reversible
Dimensions (H x W x D)	177.5 cm x 54.1 cm x 54.8 cm
Weight	53 kg
Power Supply	220-240 V, 50 Hz
Refrigerant	R600a (isobutane)
Safety Features	Door alarm, overheat protection
Cleaning	Use mild detergent, avoid abrasive cleaners
Spare Parts Availability	Replacement parts available through Neff service
Warranty	2 years manufacturer warranty

Frequently Asked Questions - KI1411SE0G NEFF

How do I set the refrigerator temperature?

Use the temperature control buttons on the digital display. Press the + or - buttons to adjust the fridge temperature between 2°C and 8°C. The recommended setting is 4°C for optimal food preservation.

How do I change the door swing direction?

The door hinge is reversible. Disconnect the appliance, remove the bottom hinge bracket, lift the door off, and reinstall it on the opposite side using the included hinge kit. Always refer to the installation manual for precise steps.

How do I defrost the freezer compartment?

The freezer compartment requires manual defrosting. Turn off the appliance, remove food, leave the door open, and place a tray underneath to collect water. Do not use sharp objects to remove ice. Dry thoroughly before restarting.

What does the climate class SN-ST mean?

This appliance is designed for ambient temperatures from +10°C to +38°C. The climate class ensures reliable operation under these conditions.

Why is my refrigerator not cooling?

Check that the appliance is plugged in and the power supply is active. Ensure the thermostat is not set too low. Clean the condenser coil if dusty. If the issue persists, contact Neff service.

How can I reduce energy consumption?

Place the appliance away from heat sources, allow air circulation around it, open the door less frequently, and set the temperature to 4°C. Defrost regularly and ensure door seals are intact.

How do I clean the interior?

Remove all food and shelves. Wipe with a soft cloth dipped in warm water with a mild detergent. Rinse and dry. Avoid using steam cleaners or abrasive pads.

Is the door hinge reversible?

Yes, the door swing direction can be changed. The necessary hardware is included. Follow the instructions in the user manual or seek professional assistance.

What are the recommended storage temperatures for different foods?

Store dairy products at 4°C, meat and fish at 2°C, fruits and vegetables in the crisper drawer at 6-8°C. Use the designated zones to maximize freshness.

How often should I check the door seals?

Inspect the door seals regularly for wear or damage. A simple test: close the door on a piece of paper; if you can pull it out easily, the seal may need replacing. Clean seals with soapy water.

USER MANUAL KI1411SE0G NEFF

Refrigerator

[en] Information for Use

KI141.. KI131.. KI121..

You can find additional information and explanations online. Scan the QR code on the title page.

Table of contents

1 Safety 3

1.1 Definition of the signal words .... 3

1.2 General information 3

1.3 Intended use 3

1.4 Restriction on user group ...... 4

1.5 Safe transport 4

1.6 Safe installation 4

1.7 Safe use 5

1.8 Damaged appliance 7

2 Preventing material damage ..... 8

3 Environmental protection and saving energy 8

3.1 Disposing of packaging 8

3.2 Saving energy 8

4 Installation and connection ..... 8

4.1 Scope of delivery 8

4.2 Criteria for the installation location 9

4.3 Installing the appliance 9

4.4 Preparing the appliance for the first time 9

4.5 Connecting the appliance to the electricity supply ..... 10

5 Familiarising yourself with your appliance .... 11

5.1 Appliance 11

5.2 Control panel 12

6 Features 12

6.1 Shelf 12

6.2 Fruit and vegetable container 12

6.3 Door tray 13

6.4 Accessories 13

7 Basic operation ...... 13

7.1 Switching on the appliance ..... 13

7.2 Operating tips ...... 13

7.3 Switching off the appliance ..... 13

7.4 Setting the temperature ..... 13

8 Additional functions ...... 13

8.1 Super cooling 13

9 Alarm 14

9.1 Door alarm 14

10 Refrigerator compartment ..... 14

10.1 Tips for storing food in the refrigerator compartment ..... 14

10.2 Chill zones in the refrigerator compartment 14

10.3 "OK" sticker 14

11 Defrosting 15

11.1 Defrosting in the refrigerator compartment 15

12 Cleaning and servicing ...... 15

12.1 Preparing the appliance for cleaning 15

12.2 Cleaning the appliance ..... 15

12.3 Cleaning the condensation channel and drainage hole ... 16

12.4 Removing the fittings ..... 16

13 Troubleshooting 17

13.1 Conducting an appliance self-test 20

14 Storage and disposal .... 20

14.1 Taking the appliance out of operation 20

14.2 Disposing of old appliance ... 20

15 Customer Service 21

15.1 Product number (E-Nr.) and production number (FD) ..... 21

16 Technical data 21

Safety

Observe the following safety instructions.

1.1 Definition of the signal words

This is where you can find explanations for the safety signal words used in this manual.

WARNING

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

ATTENTION

This indicates that damage to the appliance or other material damage may occur as a result of non-compliance with this warning.

Note: This alerts you to important information.

1.2 General information

• Read this instruction manual carefully.
• Keep the instruction manual and the product information safe for future reference or for the next owner.
  ■ Do not connect the appliance if it has been damaged in transit.

1.3 Intended use

This appliance is only intended to be fully fitted in a kitchen.

Only use this appliance:

■ For chilling food.
■ in private households and in enclosed spaces in a domestic environment.
■ Up to an altitude of 2000 m above sea level.

1.4 Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.

Do not let children play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

Children above the age of three years old and younger than eight years old may load and unload the refrigerating appliance.

1.5 Safe transport

⚠ WARNING – Risk of injury!

The heavy weight of the appliance may result in injury when lifted.

▶ Do not lift the appliance on your own.

1.6 Safe installation

⚠ WARNING – Risk of electric shock!

Incorrect installation is dangerous.

• Connect and operate the appliance only in accordance with the specifications on the rating plate.
  ▶ Never equip the appliance with an external switching device, e.g. a timer or remote control.
• When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.
• When installing the appliance, check that the power cable is not trapped or damaged.
  If the insulation of the power cord is damaged, this is dangerous.
  ▶ Never let the power cord come into contact with heat sources.

⚠ WARNING – Risk of explosion!

If the appliance's ventilation openings are closed off, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

- Keep ventilation openings in the appliance casing or in the integrated casing clear of obstruction.

⚠ WARNING – Risk of fire!

It is dangerous to use an extended power cord and non-approved adapters.

• Do not use extension cables or multiple socket strips.
• Only use adapters and power cords approved by the manufacturer.
• If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

Portable multiple socket strips or portable power supply units may overheat and cause a fire.

- Do not place portable multiple socket strips or power supply units on the back of the appliance.

1.7 Safe use

⚠ WARNING – Risk of electric shock!

An ingress of moisture can cause an electric shock.

▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
- Do not use steam- or high-pressure cleaners to clean the appliance.

⚠ WARNING – Risk of suffocation!

Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not allow children to play with packaging material.

Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
• Do not let children play with small parts.

⚠ WARNING – Risk of explosion!

If the cooling circuit is damaged, flammable refrigerant may escape and explode.

• To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended by the manufacturer.
  ▶ If food is stuck to the freezer compartment, loosen it with a blunt object such as the handle of a wooden spoon.

Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.

- Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

⚠ WARNING – Risk of fire!

Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.

- Do not operate electrical devices within the appliance.

⚠ WARNING – Risk of injury!

Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.

- Do not damage the tubes of the refrigerant circuit or the insulation.

⚠️ CAUTION – Risk of harm to health!

To prevent food from being contaminated, you must observe the following instructions.

• If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compartments of the appliance.
  ▶ Regularly clean the surfaces that may come into contact with food and accessible drain systems.
• Store raw meat and fish in suitable containers in the refrigerating appliance so that they do not touch or drip on other food.
• If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould.

Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.

▶ Do not consume soiled food.

1.8 Damaged appliance

⚠ WARNING – Risk of electric shock!

If the appliance or the power cord is damaged, this is dangerous.

▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
- If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.

▶ Call customer service. → Page 21

Improper repairs are dangerous.

- Repairs to the appliance should only be carried out by trained specialist staff.

▶ Only use genuine spare parts when repairing the appliance.

- If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.

⚠ WARNING – Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Keep naked flames and ignition sources away from the appliance.
  ▶ Ventilate the room.
  ▶ Switch off the appliance. → Page 13
• Unplug the mains plug from the mains or switch off the circuit breaker in the fuse box.
  ▶ Call customer service. → Page 21

2 Preventing material damage

ATTENTION

Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance.

• Do not stand or support yourself on the base, runners or doors.
  Contamination with oil or fat may cause plastic parts and door seals to become porous.

- Keep plastic parts and door seals free of oil and grease.

Metal or metal-style parts in the appliance may contain aluminium. When aluminium comes into contact with acidic foods, it corrodes and discolours.

▶ Only store packaged food in the appliance.

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour.

▶ Never clean fittings and accessory in the dishwasher.

3 Environmental protection and saving energy

3.1 Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

- Sort the individual components by type and dispose of them separately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

• Keep the appliance out of direct sunlight.
  ■ Install the appliance as far away as possible from heating elements, cookers and other heat sources:
• Maintain a 30 mm clearance to electric or gas cookers.
• Maintain a 300 mm clearance to oil or solid-fuel cookers.
  ■ Never cover or block the external ventilation openings.

Saving energy during use

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

• Open the appliance only briefly and then close it carefully.
  ■ Never cover or block the interior ventilation openings or the exterior ventilation openings.
  ■ Transport purchased food in a cool bag and place in the appliance quickly.
• Allow warm food and drinks to cool down before storing them.
• Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food.
  ■ Always leave some space between the food and to the back panel.

4 Installation and connection

4.1 Scope of delivery

After unpacking all parts, check for any transport damage and for completeness of delivery.

If you have any complaints, contact your dealer or our after-sales service

→ Page 21.

The delivery consists of the following:

■ Built-in appliance
■ Equipment and accessories ¹
■ Installation material
■ Installation instructions
■ User manual
■ Customer service directory
■ Warranty enclosure ²
■ Energy label
■ Information on energy consumption and noises

4.2 Criteria for the installation location

WARNING

Risk of explosion!

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

- Only install the appliance in a space with a volume of at least 1 m ³ per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate.

→ "Appliance", Fig. 1/3 Page 11

The weight of the appliance ex works may be up to 35 kg depending on the model.

The subfloor must be sufficiently stable to bear the weight of the appliance.

This refrigerator is intended for use at ambient temperatures of 10\ °C to 38\ °C .

The appliance is fully functional within the permitted room temperature.

If the appliance is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Niche dimensions

Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance.

Niche depth

Install the appliance in the recommended niche depth of 560 mm. If the niche depth is smaller, the energy consumption increases slightly. The niche depth must be a minimum 550 mm.

Niche width

An inside niche width of at least 560 mm is required for the appliance.

Over-and-under and side-by-side installation

If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

4.3 Installing the appliance

- Install the appliance in accordance with the enclosed installation instructions.

4.4 Preparing the appliance for the first time

1. Remove the informative material.
2. Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
3. Clean the appliance for the first time. → Page 15

en Installation and connection

4.5 Connecting the appliance to the electricity supply

1. Insert the appliance plug of the power cord into the appliance.

2. Insert the mains plug of the appliance's power cable in a socket nearby.

The connection data of the appli- ance can be found on the rating plate.

→ "Appliance", Fig. 1/3 Page 11

1. Check the mains plug is inserted properly.

√ The appliance is now ready for use.

5 Familiarising yourself with your appliance

5.1 Appliance

You can find an overview of the parts of your appliance here.

1

Deviations between your appliance and the diagrams may differ with regard to their features and size.

1 Control panel → Page 12

2 Fruit and vegetable container → Page 12

3 Rating plate → Page 21

4 Lighting

5 Door tray for large bottles → Page 13

5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

1 > sets the temperature of the refrigerator compartment.
2 super lights up when the Super function is switched on.
3 Displays the set temperature for the refrigerator compartment in °C.

6 Features

The features of your appliance depend on the model.

6.1 Shelf

To vary the shelf as required, you can remove the shelf and re-insert it elsewhere.

→ "Removing the shelf", Page 16

6.2 Fruit and vegetable container

Store fresh fruit and vegetables in their packaging in the fruit and vegetable container.

Cover any chopped fruit and vegetables, or store in air-tight packaging. Condensation may form in the fruit and vegetable container depending on the food and quantity stored.

Remove the condensation with a dry cloth.

To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

6.3 Door tray

To adjust the door tray as required, you can remove the door tray and re-insert elsewhere.

→ "Removing door tray", Page 17

6.4 Accessories

Use original accessories. These have been made especially for your appli-ance.

The accessories for your appliance depend on the model.

Egg tray

Store eggs safely on the egg tray.

7 Basic operation

7.1 Switching on the appliance

1. Electrically connect the appliance. →Page 10

Note: If the appliance has been previously switched off using the control panel, press and hold 3 sec. ①for three seconds.

√ The appliance is now ready for use.
√ The motor starts after a delay of up to 8 minutes.
√ The appliance begins to cool.
2. Set the required temperature. →Page 13

7.2 Operating tips

■ Once you have switched on the appliance, it may take up to 8 minutes for the motor to start up.
- Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.

• When closing the door, make sure that the door is not blocked by stored items.

• When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
  ■ The temperature in the appliance varies due to the following conditions:

• How often the appliance is opened

• Load capacity
• Temperature of newly stored food
• Ambient temperature
• Direct sunlight

7.3 Switching off the appliance

- Press and hold 3 sec. ①for 3 seconds.

7.4 Setting the temperature

Setting the refrigerator compartment temperature

- Press > repeatedly until the temperature display shows the required temperature setting.

The recommended temperature in the refrigerator compartment is 4 °C.

→ ""OK" sticker", Page 14

8 Additional functions

Find out which additional functions can be used for your appliance.

8.1 Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible.

Switch on Super cooling before placing large quantities of food in the refrigerator compartment.

en Alarm

Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

- Press > repeatedly until "super" lights up.

Note: After approx. 15 hours, the appliance switches to normal operation.

Switching off Super cooling

- Press > repeatedly until the temperature display shows the required temperature.

9 Alarm

9.1 Door alarm

If the appliance door is open for a while, the door alarm switches on. A warning tone sounds and the temperature displays flash.

After 10 minutes, the interior lighting flashes.

Switching off the door alarm

• Close the appliance door or press >.
  √ The warning tone is switched off.

10 Refrigerator compartment

You can keep meat, sausage, fish, dairy products, eggs, prepared meals and pastries in the refrigerator compartment.

The temperature can be set from 2° C to 8° C.

The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

10.1 Tips for storing food in the refrigerator compartment

• Only store food when fresh and undamaged.
  ■ Store food covered or in air-tight packaging.
  ■ To avoid impeding the circulation of air and to prevent food from freezing, do not place food so that it has direct contact with the back wall.
• Allow hot food and drinks to cool down first before placing in the appliance.
• Observe the best-before date or use-by date specified by the manufacturer.

10.2 Chill zones in the refrigerator compartment

The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone

The coldest zone is between the arrow stamped on the side and the shelf underneath.

Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.

Warmest zone

The warmest zone is at the very top of the door.

Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

10.3 "OK" sticker

The "OK" sticker lets you check whether the refrigerator compartment

reaches the safe temperature ranges of +4 °C or colder recommended for food.

The "OK" sticker is not included with all models.

If the sticker does not indicate "OK", gradually reduce the temperature.

→ "Setting the refrigerator compartment temperature", Page 13

Once the appliance is switched on, it may take up to 12 hours until the set temperature is reached.

Correct setting

11 Defrosting

11.1 Defrosting in the refrigerator compartment

When the appliance is operating, condensation droplets or frost form on the rear panel of the refrigerator compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.

Condensation runs through the condensation channel into the drainage hole to the evaporation pan and does not have to be wiped away.

To ensure that the condensation can drain and odours do not form, observe the following information:

Cleaning the condensation channel and drainage hole → Page 16.

12 Cleaning and servicing

Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.

12.1 Preparing the appliance for cleaning

1. Switch off the appliance. → Page 13
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
4. If there is a layer of hoarfrost, allow this to defrost.
5. Remove all fittings and accessories from the appliance. → Page 16

12.2 Cleaning the appliance

WARNING

Risk of electric shock!

An ingress of moisture can cause an electric shock.

- Do not use steam- or high-pressure cleaners to clean the appliance.

Liquid in the lighting or in the controls can be dangerous.

- The rinsing water must not drip into the lighting or controls.

en Cleaning and servicing

ATTENTION

Unsuitable cleaning products may damage the surfaces of the appliance.

• Do not use hard scouring pads or cleaning sponges.
• Do not use harsh or abrasive detergents.
• Do not use cleaning products with a high alcohol content.

If liquid gets into the drainage hole, the evaporation pan may overflow.

- The rinsing water must not get into the drainage hole.

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour.

▶ Never clean fittings and accessory in the dishwasher.

1. Prepare the appliance for cleaning. → Page 15

2. Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.

3. Dry thoroughly with a soft, dry cloth.

4. Insert the fittings.

5. Electrically connect the appliance. →Page 10

6. Putting the food into the appliance.

12.3 Cleaning the condensation channel and drainage hole

Regularly clean the condensation channel and drainage hole to ensure that the condensation can drain.

- Carefully clean the condensation channel and the drainage hole, e.g. using a cotton bud.

12.4 Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.

Removing the shelf

▶ Lift the shelf at the front ① pull it out and remove it ②

Removing door tray

▶ Lift the door tray and remove it.

Removing the fruit and vegetable container

1. Pull out the fruit and vegetable container as far as it will go.
2. Lift the fruit and vegetable container at the front ①and remove it ②.

Removing the front of the container

You can remove the front of the fruit and vegetable container and frozen food container to facilitate cleaning.

- Press in the snap-in hooks on the side of the container ① and remove the front from the container in a turning motion ②

13 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
  ▶ Only use genuine spare parts when repairing the appliance.

en Troubleshooting

If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.

Fault Cause and troubleshooting
After the appliance is connected, it cannot be heard and does not cool. The displays and lighting light up.	Not a fault. After connecting, it takes up to 8 minutes until the appliance audibly starts.No action required.
The appliance is not cooling, the displays and lighting are lit.	Showroom mode is switched on.Carry out the appliance self-test. → Page 20Once the appliance self-test has ended, the appliance switches to normal operation.
The LED lighting does not work.	Different causes are possible.Call customer service.The customer service number can be found in the enclosed customer service directory.
The refrigeration unit is switching on more frequently and for longer.	The appliance has been opened frequently.Do not open appliance door unnecessarily.
	External ventilation openings are covered up.Remove any obstructions from in front of the external ventilation openings.
	Not a fault. Modern refrigeration machines switch on more frequently and have different power levels to cool more efficiently.Remove any obstructions from in front of the external ventilation openings.Install the appliance as far away as possible from heating elements, cookers and other heat sources.Avoid prolonged exposure of the appliance to direct sunlight.Only open the appliance door as briefly as necessary.Allow hot food and drinks to cool down first before storing in the appliance.
A layer of frost forms on the back wall of the refrigerator compartment.	Not a fault. Modern refrigeration machines ensure a more even temperature in the refrigerator compa-

Fault Cause and troubleshooting

A layer of frost forms on the back wall of the refrigerator compartment.	ment. The back wall of the refrigerator compartment is defrosted automatically at regular intervals.► Only open the appliance door as briefly as necessary.► Pack the food airtight or cover it.► Allow hot food and drinks to cool down first before storing in the appliance.► Always leave some space between the food and the interior walls.
The temperature differs greatly from the setting.	Different causes are possible.1. Switch off the appliance. → Page 132. Switch the appliance back on after five minutes.→Page 13► If the temperature is too warm, check the temperature again after a couple of hours.► If the temperature is too cold, check the temperature again on the following day.
The base of the refrigerator compartment is wet.	The condensation channel or drainage hole are blocked.► Clean the condensation channel and the drainage hole. → Page 16
The appliance hums, bubbles, buzzes, gargles or clicks.	Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. No action required.
The appliance makes noises.	Fittings wobble or stick.► Check the removable fittings and, if required, replace these.
	Bottles or containers are touching.► Move the bottles or containers away from each other.

13.1 Conducting an appliance self-test

Your appliance has an appliance self-test which displays faults that can be eliminated by your customer service.

1. Switch off the appliance.
2. Disconnect the appliance from the power supply.
   Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Electrically reconnect the appliance after 5 minutes. → Page 10
4. Switch on the appliance. → Page 13
5. Within the first 10 seconds after connecting to the power supply, press and hold > for three to five seconds until an audible signal sounds. If you inadvertently press and hold > for longer than 5 seconds when starting the self-test, customer service mode is activated. Wait 10 minutes without touching any buttons until customer service mode ends automatically.
   √ The appliance self-test starts when the temperature displays light up in succession.
   √ While the appliance self-test is running, a long audible signal sounds.
   √ If, at the end of the appliance self-test, 2 audible signals sound and "super" flashes twice, the temperature sensors on your appliance are OK. The appliance switches to normal operation.
   √ If, at the end of the appliance self-test, 5 audible signals sound and "super" flashes for 10 seconds, inform customer service.

→ Page 1 3

14 Storage and disposal

14.1 Taking the appliance out of operation

1. Switch off the appliance.
2. Disconnect the appliance from the power supply.
   Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food.
4. Defrost the appliance. → Page 15
5. Clean the appliance. → Page 15
6. To guarantee the ventilation inside the appliance, leave the appliance open.

→ Page 13

14.2 Disposing of old appli- ance

Valuable raw materials can be re-used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the appliance, thereby putting their lives at risk.

Leave shelves and containers inside the appliance to prevent children from climbing in.

- Keep children away from the redundant appliance.

WARNING

Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

- Do not damage the tubes of the refrigerant circuit or the insulation.

1. Unplug the appliance from the mains.

2. Cut through the power cord.

3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE).

The guideline determines the framework for the re-turn and recycling of used appliances as applicable throughout the EU.

15 Customer Service

Function-relevant genuine spare parts according to the corresponding Eco-design Directive can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Furthermore, our Customer Service will continue to provide you with other function-relevant and storable genuine spare parts for up to 15 years from the date on which your appliance was placed on the market. For more information, please contact our Customer Service team.

Note: Under the terms of the manufacturer's warranty applicable to the location, the use of Customer Service is free of charge. The minimum duration of the warranty (manufacturer's warranty for private consumers) in

the European Economic Area is 2 years according to the terms of warranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself under local legislation.

Detailed information about the warranty period and the warranty conditions in your country is available via the QR code on the enclosed document on service contacts and warranty conditions, from our customer service or on our website.

You can find the contact details for our customer service via the QR code on the enclosed document on service contacts and warranty conditions or on our website.

15.1 Product number (E-Nr.) and production number (FD)

If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD), which you can find on the appliance's rating plate.

→ "Appliance", Fig. 1 / Page 11

Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.

16 Technical data

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.

→ "Appliance", Fig. 1 / Page 11 You can find more information about your model online at https://

en Technical data

eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.

The number of light sources included depends on the model.

This product contains a light source from energy efficiency class E.

The light sources are available as a spare part and must only be replaced by trained specialist staff.

Valid within Great Britain:

Imported to Great Britain by

BSH Home Appliances Ltd.

Grand Union House

Old Wolverton Road

Wolverton, Milton Keynes

MK12 5PT

United Kingdom

Register your product online

neff-home.com

BSH Hausgeräte GmbH

Carl-Wery-Straße 34

81739 München, GERMANY

9001704721 (060423)

en