SpinWave Cordless Hard Floor - Steam cleaner BISSELL - Free user manual and instructions

Product Type	Cordless Hard Floor Cleaner
Brand	BISSELL
Model	SpinWave Cordless Hard Floor
Power Source	Rechargeable Lithium-Ion Battery
Battery Type	Lithium-Ion
Charging Time	4 hours (full charge)
Run Time	Up to 20 minutes (approx.)
Water Tank Capacity	Two fill lines (approx. 200 ml total)
Mop Pad Types	Soft Touch (2) and Scrubby (2) pads
Spray Function	Yes – trigger spray nozzle
Cleaning Modes	Spinning pads with spray, automatic rotation
Weight	Approx. 7.5 lbs (3.4 kg)
Dimensions	Approx. 45 x 12 x 10 in (114 x 30 x 25 cm)
Color	Black/Blue
Materials	Plastic body, fabric mop pads
Safety Features	Auto shut-off, standby mode, low battery indicator, do not immerse
Maintenance	Machine washable mop pads (warm water, liquid detergent), empty water tank after use
Warranty Period	1 year limited warranty
Included Accessories	Handle, body, 2 soft touch pads, 2 scrubby pads, charger adapter, storage tray, 2x 8oz formula
Manufacturer Contact	BISSELL Consumer Care: 1-800-237-7691 (US), 1-800-263-2533 (Canada)

Frequently Asked Questions - SpinWave Cordless Hard Floor BISSELL

How do I attach the mop pads to the SpinWave Cordless?

There are two methods. Option 1: Fold the pad in half, align the dot on the back with the center screw on the foot, then press onto the hook-and-loop material. Option 2: Place the pads upside down in the storage tray (dot facing up), then lower the unit onto them.

What cleaning solution should I use?

Only use BISSELL SpinWave Cordless formulas (Multi-Surface or Wood Floor). Other solutions may damage the machine and void the warranty.

How long does it take to charge the battery?

A full charge takes approximately 4 hours. The battery status lights show charging progress – all three blue lights indicate a full charge.

My unit is vibrating or wobbling during use. What's wrong?

This usually means the mop pads are not aligned correctly. Turn off the unit and realign the pads on the foot following the attachment instructions.

No spray is coming out. How do I fix it?

First, check if the Clean Water Tank is empty – refill if needed. Ensure the tank is fully seated. If the system isn't primed, hold the spray button for 10-15 seconds. Also check if the spray tips are clogged – clean with a pin.

The spin plates are not turning. What should I do?

Make sure the mop pads are installed correctly and the unit is reclined (not upright). The pads only spin when the unit is tilted back. If the issue persists, turn off and reattach the pads.

How do I clean the mop pads?

Remove the pads and machine wash separately in warm water using only liquid detergent. Do not use bleach or fabric softener. Tumble dry on low. Do not iron or dry clean.

Can I use the SpinWave Cordless on carpet?

No, this machine is designed only for sealed hard floors (hardwood, laminate, tile, vinyl, etc.). Using it on carpet or rugs may damage the floor and the unit.

The battery won't charge. What's the problem?

Ensure the charger plug is fully inserted into the wall outlet and the charging cord is securely connected to the port on the back of the unit. Use only the charger that came with the machine. If the unit still doesn't charge, contact BISSELL.

How do I dispose of the battery properly?

The SpinWave Cordless contains a lithium-ion battery that must be removed and recycled. Do not incinerate. For safe removal, follow the instructions in the manual (requires screwdrivers and wire cutters). Contact the RBRC at 1-800-822-8837 or visit www.Call2Recycle.org for disposal locations.

USER MANUAL SpinWave Cordless Hard Floor BISSELL

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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR SPINWAVE® CORDLESS.

When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

» Do not use outdoors.
» Do not allow to be used as a toy. Close attention is necessary when used by or near children.
» Do not use for any purpose other than described in this user guide. Use only manufacturer's recommended attachments.
» Do not charge with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle charger, including charger plug and charger terminals, with wet hands.
» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
» Turn off all controls before plugging or unplugging appliance.
» Use extra care when cleaning on stairs.
» Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
» Use only BISSELL cleaning formulas intended for use with this appliance to prevent internal component damage.
» Do not immerse. Use only on hard floor surfaces moistened by the cleaning process.
» Keep appliance on a level surface.
» Do not carry appliance while in use.
» Do not charge the unit outdoors.
» Use only the charger supplied by the manufacturer to recharge.
» Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
» Battery cell leaks can occur under extreme conditions. If battery cell contents comes in contact with the

skin or eyes: immediately flush with water for 15 minutes. Seek medical attention if irritation persists.

» Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specific range may damage the battery and increase the risk of fire.
» Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C or 265°F may cause explosion.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

WARNING

RISK OF INJURY. MOP PADS MAY START UNEXPECTEDLY. UNPLUG BEFORE CLEANING OR SERVICING.

SAVE THESE INSTRUCTIONS

This model is for household use only.

WARNING

» Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
» To reduce the risk of electrical shock, turn power switch OFF and disconnect charger plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.

Thanks for buying a BISSELL® SpinWave® Cordless

We love to clean and we're excited to share one of our innovative products with you. We want to make sure your hard surface floor cleaner works as well as it does today for years to come, so this guide has tips on using, maintaining, and if there's a problem, troubleshooting.

Your cleaner needs a little assembly before getting to work, so flip to the Assembly section on page and let's get started!

What's In The Box?

Handle

Line drawing of a vacuum cleaner with a handle and base (no text or symbols)

Body of Unit

(2) Soft Touch Pads

(2) Scrubby Pads

Charging Adapter Plug

Storage Tray

(2) 8oz BISSELL Multi-Surface Formula

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the "Carton Contents" list located on the carton top flap.

Safety Instructions.....2

Product View & Assembly ... 4

Formula 5

Operations 5-11

Maintenance & Care ..... 12-13

Troubleshooting ..... 14

Warranty & Service ..... 15

Product Registration.....16

Get to Know Your SpinWave® Cordless

1 Handle
2 Digital Controls
3 Battery Status Indicator Lights
4 Clean Water Tank
5 Low Profile Foot
6 Power Spin Pads
7 Spray Nozzle
8 Charging Adapter Plug
9 Storage Tray
10 Carry Handle
11 Charging Port

Simple line drawing of an oval tray with a numbered label (9) on the top side, no text or symbols present.

Assembly

WARNING

Do not plug in your SpinWave® Cordless until you are familiar with all instructions and operating procedures.

Insert handle into body of unit until you hear a "click".

Cleaning Formulas

WARNING

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formulas intended for use with the hard floor device.

Keep plenty of SpinWave® Cordless formulas on hand so you can clean your sealed hard floors whenever it fits your schedule. Always use SpinWave® Cordless formulas in your machine. Other solutions may harm the machine and may void the warranty.

Multi-Surface Formula Wood

Floor Formula

Great for cleaning ALL sealed hard floors

Restore your sealed wood floors' natural shine

Charging the Battery

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Before charging, make sure unit is OFF by ensuring the battery status indicator lights are not illuminated.

Illustration of a hand using a tool to adjust or install a curved pipe or pipe fitting (no text or symbols present)

Insert the charging adapter plug into the charging port on the back, right side of the unit.

Illustration of a power adapter connected to two electrical outlets (no text or symbols visible)

Plug the adapter into a suitable wall outlet. The battery status indicator lights will illuminate when charging.

For maximum run time, charge unit for 4 hours prior to use. Refer to chart below for understanding the charging status.

NOTE: On first use, make sure unit is fully charged before use. To check the battery status, turn the unit ON by puling the handle back and pressing the power button. Battery is fully charged when all three blue status lights are illuminated.

In Use LED Display

WARNING

Overcharging may cause battery damage, fire or explosion.

Your BISSELL® SpinWave® Cordless machine has an LED light display that will turn on when the power key is pushed to show the battery life status. All LED color is blue.

TIP: Be sure to charge unit when there is less than 10% power left, one LED flashing blue.

BATTERY STATUS LIGHT STATUS
100% to 67%
66% to 33%
32% to 10%
>10%
0%

NOTE: Keep the temperature range between 40-104 °F when charging the battery, storing unit or during use.

Attaching Mop Pads: Option 1

Your BISSELL® SpinWave® Cordless may have come with two different mop pads:

The Soft Touch Pad is for everyday use on delicate flooring like sealed hardwoods and laminate.

The Scrubby Pad is used to power through tough, sticky messes.

(2) Scrubby Pads(2) Soft Touch Pads

Your SpinWave® Cordless may have come with mop pads attached. If not, to attach mop pads, carefully lay machine down on the floor.

Circular diagram with a central blue dot and dashed cross lines, no text or symbols present.

The back of the mop pad has a small dot in the center of the pad.

First, fold the pad in half, making sure the cloth material is inside the fold.

Then, with the mop pad folded, line up the small dot in the center of the pad with the middle screw on the bottom of the foot.

Lastly, line up the edge of the mop pad with the inner ring on the foot, attach the mop pad to the hook and loop material on the bottom of the foot.

Illustration of a hand cleaning a car wheel rim with a blue circular component (no text or symbols)

Technical line drawing of a mechanical component with a circular feature and internal structure (no text or symbols)

Attaching Mop Pads: Option 2

Your BISSELL® SpinWave® Cordless may have come with two different mop pads:

The Soft Touch Pad is best for everyday use on delicate flooring like sealed hardwoods and laminate.

The Scrubby Pad is best used to power through tough, sticky messes.

(2) Scrubby Pads(2) Soft Touch Pads

NOTE: These next steps are to help you apply the mop pads more accurately onto the machine.

Illustration of a hand placing two circular objects into a tray (no text or symbols)

Place clean mop pads upside down in the storage tray. The dot on each mop pad should be facing up.

Line drawing of a hand pressing down on a tray with two circular objects, no text or symbols present

Hover the unit over the mop pads to align in the center, then place the unit down on the mop pads. Now they are attached to the machine.

Filling Your Clean Water Tank

For large area cleaning

a. Fill Clean Water Tank with warm tap water to the second water fill line.
b. Add BISSELL® SpinWave® Cordless formula to the second formula fill line.

For small area cleaning

a. Fill Clean Water Tank with warm tap water to the first water fill line.
b. Add BISSELL® SpinWave® Cordless formula to the first formula fill line.

A few notes about filling the Clean Water Tank:

- Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL solution. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE.

Cleaning Sealed Hard Floors

ATTENTION: This machine is designed to be used only on sealed hard floors and should not be used on carpet or rugs. For best cleaning results, sweep or vacuum the floor surface prior to using to avoid scratching or damaging floors from sharp debris.

TIP 1: You may feel a slight vibration when turning on the machine if the mop pads are not aligned correctly. Wait a few seconds for the pads to adjust themselves. If this doesn't occur, turn the machine OFF and replace mop pads following the instructions in "Attaching Mop Pads" sections.

TIP 2: When you press the ON/OFF button to start the unit the LED lights will illuminate, but the mop pads will not start rotating until the unit is reclined.

Illustration showing a hand holding a cleaning tool and a close-up of a cleaning device with blue light effects (no text or symbols)

When fully charged, press the ON/OFF button and the three LED lights will illuminate.

Recline the body of the unit backward to start the rotating mop pads.

TIP 3: For optimum cleaning, perform overlapping cleaning strokes while dispensing cleaning solution. Care should be taken to not overwet the floor surface, especially when cleaning wood and other delicate floor surfaces.

TIP 4: When cleaning near baseboards, edges or furniture you may feel a slight pull from the unit due to bouncing off the surface.

Cleaning Sealed Hard Floors (cont'd)

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To clean, push the SPRAY button to dispense solution.

Diagram showing sound waves interacting with a speaker and a textured surface (no text or symbols)

Solution will spray out of the nozzle on the front of the foot. You should hear a soft buzzing noise each time you press the SPRAY button to indicate solution being dispensed.

Illustration of a mushroom-shaped object with a hanging mass, no text or symbols present

Illustration of a hand pressing down on a textured surface with a small object nearby (no text or symbols)

Illustration of a hand pressing down on a mechanical component (no text or symbols visible)

For more difficult and stuck on messes, spray solution directly on mess and line up one of the mop pads parallel to the mess. Move mop pad over mess and slowly move machine back and forth to clean, continuing to spray solution as needed.

NOTE: When finished cleaning, make sure to push the OFF button before standing the machine upright as the mop pads will continue to spin until the machine is turned OFF.

NOTE: If unit is on and gets placed in the upright position while still on, unit will go into standby mode. To power OFF, press the ON/OFF button or the unit will turn off by itself after 10 seconds of no action. You will know it is off when the LED lights are no longer illuminated.

Line drawing of a hand holding a finger with a small object on the sleeve (no text or symbols)

To power OFF the unit, press the unit ON/OFF button and put unit into upright position. The LED lights will turn off.

Cleaning Your SpinWave®Cordless

WARNING

Do not set the machine on carpet, rug or other fabric surface when mop pad is removed as hook and loop material on foot may damage them.

WARNING

Do not store machine on wet mop pads as they may damage wood or other delicate floors.

Illustration of a hand holding a mechanical device with a circular component, set against a lined background (no text or symbols)

To remove mop pads, simply pull pads off the hook and loop material on the bottom of the machine.

Hand holding a textured circular object on a wooden surface (no text or symbols visible)

Machine wash separately in warm water. Use only liquid detergents. Do not use bleach or fabric softener. Tumble dry on low. Do not iron. Do not dry clean.

Line drawing of a vacuum cleaner with handle and base (no text or symbols)

Store upright in storage tray in a dry, protected area until the next use. Since this product uses water, it must not be stored where there is danger of freezing. Store with dry mop pads. Wet mop pads may damage wood and other delicate, sealed hard floors.

NOTE: Any solution remaining in the Clean Water Tank should be emptied prior to machine storage.

NOTE: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is danger of freezing. Freezing may damage internal components and void the warranty.

Disposing the Batteries

WARNING

This product contains lithium-ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of lithium-ion batteries is required. For removal of batteries in your SpinWave® Cordless, see instructions on this page.

NOTICE: Disconnecting the battery will destroy the appliance and invalidate the warranty.

Before proceeding, ensure that:

-The unit is disconnected from the charger.
-The Clean Water Tank has been removed from unit.
-You have flat-head and Phillips-head screwdrivers and rubber-handled wire cutters.

Insert a screwdriver into the hole on the back of the unit below the Carry Handle in order to disconnect the handle.

Diagram of a vacuum cleaner with directional arrows indicating airflow or movement (no text or symbols)

With a Phillips-head screwdriver, remove the 5 screws on the back of the unit.

Diagram showing a tool being adjusted with a blue arrow, no text or symbols present

Insert flat-head screwdriver between the top front and back plates located between the Carry Handle and main handle to remove the front body plate.

Diagram of a car interior showing a front panel and rear seats, with no visible text or symbols.

Remove the control panel with battery pack. For leverage, you may need to use the flat-head screwdriver to help remove.

Disconnect the 8 inputs that are connected to the control panel. Then, using a Phillips-head screwdriver, unscrew the two screws on the control board.

Technical line drawing showing two views of a mechanical assembly with a numbered marker (6), no text or symbols present.

Pull the control panel back from the battery pack. Then, with rubber-handled wire cutters, clip the two metal poles to disconnect the battery pack from the control panel.

NOTE: Keep Battery Pack together - DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies
Unit is vibrating/ wobbling	Mop pads are not aligned with foot.	Realign the mop pads on the foot.
Reduced spray OR no spray	Clean Water Tank may be empty.	Refill tank.
	Clean Water Tank may not be seated completely.	Turn power OFF.Remove and Reseat Tank.
	System isn't completely primed.	Hold trigger for 10 to 15 seconds to make sure the solution has flowed to the spray tips.
	Not holding trigger to spray solution.	Hold trigger continuously while using the machine.
	Spray tips on foot clogged. Turn power OFF. Use a pin to clean the spray tip located front and center of the machine.
Spin plates are not turning or are wobbling	Mop pads are not installed properly.	Turn Power OFF and follow instructions on page 6 for replacing mop pads.
	Machine is standing upright. Recline machine.
Machine is leaking	Cap of Clean Water Tank is not closed properly.	Remove the Clean Water Tank and re-apply the cap.
Unit will not charge	Charger plug/cord not connected.	Make sure charger plug is completely plugged into wall outlet and charging cord is completely plugged into port on the back of unit.
	Not the correct charger. Use only the charger that comes with machine.
All three (3) LED lights flashing	Pads forced to stop spinning, potentially due to stuck debris, compressed under furniture or was briefly stepped on.	Turn the unit off or wait 10 seconds for the lights and machine to turn OFF. Then, press the ON/OFF to start the unit again.
	Heavy and extended usage may cause internal temperature of machine to warm up slightly past the typical operating temperature.	Press power button on handle one time and wait for unit to cool down and reset.
Two (2) LED lights flashing	Functional issue with machine. Contact us for additional assistance.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone as described below.

It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL's Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.

Limited One-Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL's option, free of charge from the date of purchase by the original purchaser, for one year, any defective or malfunctioning part.

See information below on "If your BISSELL product should require service".

This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by

negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL'S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

\*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES, EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES, WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE-YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:

www.BISSELL.com/service-centers

E-mail:

www.BISSELL.com/email-us

Call:

BISSELL Consumer Care US Consumers 1-800-237-7691 Canada Consumers 1-800-263-2533 Monday - Friday 8am - 10pm ET Saturday 9am - 8pm ET Sunday 10am - 7pm ET

Please do not return this product to the store.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

For any questions or concerns, BISSELL is happy to be of service.

Contact us directly: US Consumers 1-800-237-7691 Canada Consumers 1-800-263-2533.

Register your product today!

Registering is quick, easy and offers you benefits over the lifetime of your product.

You'll receive:

BISSELL Rewards Points

Automatically earn points for discounts and free shipping on future purchases.

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Product Support

Reminders and Alerts

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Special Promotions

Optional: Register your email to receive notice of offers, contests, cleaning tips, and more!

Visit www.BISSELL.com/registration!

Visit the BISSELL website: www.BISSELL.com

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ____

Please record your Purchase Date: ____

NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty page for details.

Parts & Supplies

For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

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