ZES1227SLSS - Microwaves Monogram - Free user manual and instructions
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| Product Type | Over-the-Range Microwave |
| Brand | Monogram |
| Model | ZES1227SLSS |
| Capacity | 1.2 cu. ft. |
| Cooking Power | 1000 Watts |
| Dimensions (W x H x D) | 29.88" x 16.5" x 15.88" |
| Cutout Dimensions (W x H x D) | 27.5" x 16.25" x 15.5" |
| Weight | Approx. 50 lbs |
| Power Source | 120V, 60Hz, 15A |
| Ventilation | 400 CFM, 2-speed fan with recirculating or ducted option |
| Control Type | Electronic touch controls |
| Display | Digital LED |
| Turntable | Removable glass, 12" diameter |
| Cook Cycles | Auto Defrost, Popcorn, Beverage, Reheat, more |
| Child Lock | Yes, 'Lock' button |
| Cleaning | Stainless steel interior, wipe clean with damp cloth |
| Spare Parts | Filters, turntable, glass tray, bulbs available from Monogram |
| Repairability | Service by authorized technicians; user-replaceable parts: filters, light bulbs |
| Certifications | UL listed, Energy Star |
| Warranty | 1 year limited (parts and labor) |
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USER MANUAL ZES1227SLSS Monogram
For a Spanish version of this manual, visit our Website at GEAppliances.com.
Write the model and serial numbers here:
Model # ____
Serial # ____
Find these numbers on a label inside the oven.
49-40710-2
03-15 GE
monogram.com

IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING
Countertop Microwave Oven
Introduction
Your new Monogram microwave oven makes an eloquent statement of style, convenience and kitchen planning flexibility. Whether you chose it for its purity of design, practical cooking features or assiduous attention to detail—or for all of these reasons—you'll find that your Monogram microwave oven's superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your microwave oven properly.
Contents
Safety Instructions 2-13
Operating Instructions
Convenience Features .....21-24
Microwave Terms 26
Oven Features 14-16
Other Features 25
Power Levels 16
Time Features 17-20
Care and Cleaning 27
Troubleshooting Tips ......28
Things that are Normal....28
Consumer Support .... Back Cover
Warranty 31
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(a) Do Not Attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) Do Not Place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
(c) Do Not Operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
(1) door (bent),
(2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The Oven Should Not be adjusted or repaired by anyone except properly qualified service personnel.
Countertop Microwave Oven
WARNING!
To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:"
Use this appliance only for its intended purpose as described in this Owner's Manual.
When using electrical appliances basic safety precautions should be followed, including the following:
■ Read and follow the specific precautions in the PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY section above.
This appliance must be grounded. Connect only to a properly grounded outlet. See the GROUNDING INSTRUCTIONS section on page 5.
■ Install or locate this appliance only in accordance with the provided installation instructions.
■ Be certain to place the front surface of the door 3" or more back from the countertop edge to avoid accidental tipping of the appliance in normal usage.
■ This microwave oven is not approved or tested for marine use.
■ Do not mount this appliance over a sink.
■ Do not mount the microwave oven over or near any portion of a heating or cooking appliance.
■ Do not store anything directly on top of the microwave oven surface when the microwave oven is in operation.
- Do not operate this appliance if it has a damaged power cord or plug, if it is not working properly, or if it has been damaged or dropped.
■ Do not cover or block any openings on the appliance.
■ Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This microwave oven is specifically designed to heat, dry or cook food, and is not intended for laboratory or industrial use.
■ Do not store this appliance outdoors. Do not use this product near water—for example, in a wet basement, near a swimming pool, near a sink or in similar locations.
- Keep power cord away from heated surfaces.
■ Do not immerse power cord or plug in water.
■ Do not let power cord hang over edge of table or counter.
■ To reduce the risk of fire in the oven cavity:
— Do not overcook food. Carefully attend appliance when paper, plastic or other combustible materials are placed inside the oven while cooking.
— Remove wire twist-ties and metal handles from paper or plastic containers before placing them in the oven.
— Do not use the oven for storage purposes. Do not leave paper products, cooking utensils or food in the oven when not in use. - If materials inside the oven ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel. If the door is opened, the fire may spread.
■ See door surface cleaning instructions in the Care and cleaning of the microwave oven section of this manual.
■ GE does not support any servicing of this microwave oven, except as described by the Consumer Support sections of this manual. Do not attempt to service the microwave oven yourself. If service is desired, this appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair or adjustment.
This appliance must only be serviced by qualified service personnel. Contact the nearest authorized service facility for examination, repair or adjustment.
■ As with any appliance, close supervision is necessary when used by children.

ADVERTENCIA!
Countertop Microwave Oven
ARCING
If you see arcing, press the CLEAR/OFF pad and correct the problem.
Arcing is the microwave term for sparks in the oven. Arcing is caused by:
■ Metal or foil touching the side of the oven.
■ Foil not molded to food (upturned edges act like antennas).
■ Metal, such as twist-ties, poultry pins, or gold-rimmed dishes, in the oven.
■ Recycled paper towels containing small metal pieces being used in the oven.
FOODS
- Do not pop popcorn in your oven unless in a special microwave popcorn accessory or unless you use popcorn labeled for use in microwave ovens.
■ Some products such as whole eggs and sealed containers—for example, closed jars—are able to explode and should not be heated in this microwave oven. Such use of the microwave oven could result in injury.
■ Do not boil eggs in this oven. Pressure will build up inside egg yolk and will cause it to burst, possibly resulting in injury.
■ Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire. It increases the heat around the magnetron and can shorten the life of the oven.
- Foods with unbroken outer "skin" such as potatoes, hot dogs, sausages, tomatoes, apples, chicken livers and other giblets, and egg yolks should be pierced to allow steam to escape during cooking.
■ Avoid heating baby food in glass jars, even with the lid off. Make sure all infant food is thoroughly cooked. Stir food to distribute the heat evenly. Be careful to prevent scalding when warming formula. The container may feel cooler than the formula really is. Always test the formula before feeding the baby.
- Don't defrost frozen beverages in narrow-necked bottles (especially carbonated beverages). Even if the container is open, pressure can build up. This can cause the container to burst, possibly resulting in injury.
■ SUPERHEATED WATER
Liquids, such as water, coffee or tea, are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
— Do not overheat the liquid.
— Stir the liquid both before and halfway through heating it.
— Do not use straight-sided containers with narrow necks.
— After heating, allow the container to stand in the microwave oven for a short time before removing the container.
— Use extreme care when inserting a spoon or other utensil into the container.
■ Hot foods and steam can cause burns. Be careful when opening any containers of hot food, including popcorn bags, cooking pouches and boxes. To prevent possible injury, direct steam away from hands and face.
■ Do not overcook potatoes. They could dehydrate and catch fire, causing damage to your oven.
■ Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160^ F and poultry to at least an INTERNAL temperature of 180^ F. Cooking to these temperatures usually protects against foodborne illness.
Countertop Microwave Oven
⚠ WARNING!
Make sure all cookware used in your microwave oven is suitable for microwaving. Most glass casseroles, cooking dishes, measuring cups, custard cups, pottery or china dinnerware which does not have metallic trim or glaze with a metallic sheen can be used. Some cookware is labeled "suitable for microwaving."
If you are not sure if a dish is microwave-safe, use this test: Place in the oven both the dish you are testing and a glass measuring cup filled with 1 cup of water—set the measuring cup either in or next to the dish. Microwave 30–45 seconds at high. If the dish heats, it should not be used for microwaving.
If the dish remains cool and only the water in the cup heats, then the dish is microwave-safe.
■ If you use a meat thermometer while cooking, make sure it is safe for use in microwave ovens.
■ Do not use recycled paper products. Recycled paper towels, napkins and waxed paper can contain metal flecks which may cause arcing or ignite. Paper products containing nylon or nylon filaments should be avoided, as they may also ignite.
■ Some foam trays (like those that meat is packaged on) have a thin strip of metal embedded in the bottom. When microwaved, the metal can burn the floor of the oven or ignite a paper towel.
■ Do not use the microwave to dry newspapers.
■ Not all plastic wrap is suitable for use in microwave ovens. Check the package for proper use.
■ Paper towels, waxed paper and plastic wrap can be used to cover dishes in order to retain moisture and prevent spattering. Be sure to vent plastic wrap so steam can escape.
■ Cookware may become hot because of heat transferred from the heated food. Pot holders may be needed to handle the cookware.
■ "Boilable" cooking pouches and tightly closed plastic bags should be slit, pierced or vented as directed by package. If they are not, plastic could burst during or immediately after cooking, possibly resulting in injury. Also, plastic storage containers should be at least partially uncovered because they form a tight seal. When cooking with containers tightly covered with plastic wrap, remove covering carefully and direct steam away from hands and face.
■ Use foil only as directed in this guide. TV dinners may be microwaved in foil trays less than 3/4" high; remove the top foil cover and return the tray to the box. When using foil in the microwave oven, keep the foil at least 1" away from the sides of the oven.
■ Plastic cookware—Plastic cookware designed for microwave cooking is very useful, but should be used carefully. Even microwave-safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic materials and may soften or char if subjected to short periods of overcooking. In longer exposures to overcooking, the food and cookware could ignite.
Follow these guidelines:
- Use microwave-safe plastics only and use them in strict compliance with the cookware manufacturer's recommendations.
- Do not microwave empty containers.
- Do not permit children to use plastic cookware without complete supervision.
¡PRECAUCIÓN!
Countertop Microwave Oven
GROUNDING INSTRUCTIONS
WARNING!
Improper use of the grounding plug can result in a risk of electric shock.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
This appliance is equipped with a power cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
Consult a qualified electrician or service technician if the GROUNDING INSTRUCTIONS are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
If the outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
Do not under any circumstances cut or remove the third (ground) prong from the power cord.
We do not recommend using an extension cord with this appliance. If the power cord is too short, have a qualified electrician or service technician install an outlet near the appliance. (See EXTENSION CORDS section.)
For best operation, plug this appliance into its own electrical outlet to prevent flickering of lights, blowing of fuse or tripping of circuit breaker.
ADAPTER PLUGS
Usage situations where appliance's power cord will be disconnected infrequently.
(Adapter plugs not permitted in Canada)
Align large prongs/slots

TEMPORARY METHOD

Ensure proper ground and firm connection before use.
Because of potential safety hazards under certain conditions, we strongly recommend against the use of an adapter plug. However, if you still elect to use an adapter, where local codes permit, a TEMPORARY CONNECTION may be made to a properly grounded wall receptacle by the use of a UL listed adapter which is available at most local hardware stores.
The larger slot in the adapter must be aligned with the larger slot in the wall receptacle to provide proper polarity in the connection of the power cord.
CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through the house wiring.
You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded.
When disconnecting the power cord from the adapter, always hold the adapter with one hand. If this is not done, the adapter ground terminal is very likely to break with repeated use. Should this happen, DO NOT USE the appliance until a proper ground has again been established.
Usage situations where appliance's power cord will be disconnected frequently.
Do not use an adapter plug in these situations because frequent disconnection of the power cord places undue strain on the adapter and leads to eventual failure of the adapter ground terminal. You should have the 2-prong wall receptacle replaced with a 3-prong (grounding) receptacle by a qualified electrician before using the appliance.
Countertop Microwave Oven
Extension Cords
WARNING!
A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
Extension cords may be used if you are careful in using them.
If an extension cord is used—
- The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance;
-
The extension cord must be a grounding-type 3-wire cord and it must be plugged into a 3-slot outlet;
-
The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
If you use an extension cord, the interior light may flicker and the blower sound may vary when the microwave oven is on. Cooking times may be longer, too.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Prolongadores
¡ADVERTENCIA!
1 Door Latches.
2 Window with Metal Shield. Screen allows cooking to be viewed while keeping microwaves confined in the oven.
3 Convenience Guide.
4 Touch Control Panel Display.
5 Door Latch Release. Press latch release to open door.
6 Removable Turntable. Turntable and support must be in place when using the oven. The turntable may be removed for cleaning.
7 Removable Turntable Support. The turntable support must be in place when using the oven.
NOTE: Rating plate is located on the front of the microwave oven. Oven vent(s) and oven light is located on the inside walls of the microwave oven.
Optional Accessories
Available at extra cost from your GE supplier.
JXA019K Hanging Kit allows this oven to be mounted under a cabinet.
Built-in Kits:
Model Kit
ZEM115SFSS
JX827SFSS/
JX830SFSS
You can microwave by time or with the convenience features. Not all features on all models.

EXPRESS COOK
| 1 | 2 | 3 | ADD30 SEC |
| 4 | 5 | 6 | TIMERON/OFF |
| 7 | 8 | 9 | COOKTIME |
| POWERLEVEL | 0 | SETCLOCK | TURNTABLE |
| CLOCK DISPLAY | |||
| CLEAROFF | STARTPAUSE | SOUND | |

SENSOR COOKING
| POPCORN | BEVERAGE | POTATO |
| VEGETABLE | REHEAT | DEFROSTWEIGHT/TIME |
-

| Time Features | |
| Press Enter | |
| COOK TIME Amount of cooking time | |
| DEFROST WEIGHT/TIMEPress twice | Amount of defrosting time |
| EXPRESS COOKPress number pads (1-6) | Starts Immediately! |
| ADD 30 SEC Starts Immediately! | |
| POWER LEVEL Power level 1 to 10 | |

| Convenience Features | ||
| Press Enter Options | ||
| POPCORN Starts immediately! more/less time | ||
| BEVERAGE Starts immediately! | ||
| REHEAT Food 1-8 more/less time | ||
| POTATO | Starts Immediately! | more/less time |
| VEGETABLES | Food 1-3 more/less time | |
| DEFROST WEIGHT/TIME Press once | Enter food weight | |
Variable Power Levels 1-10
COOK TIME
Changing the Power Level
The power level may be entered or changed immediately after entering the feature time for COOK TIME, TIME DEFROST, ADD 30 SEC or EXPRESS COOK. the power level may also be changed using the time countdown.
- Press COOK TIME.
- Enter cooking or defrosting time
- Press POWER LEVEL.
- Select desired power level 1-10.
- Press START/PAUSE.
Variable power levels add flexibility to microwave cooking. The power levels on the microwave oven can be compared to the surface units on a range. Each power level gives you microwave energy a certain percent of the time. Power level 7 is microwave energy 70% of the time. Power level 3 is energy 30% of the time. Most cooking will be done on HI which gives you 100% power.
Power Level 10 will cook faster but food may need more frequent stirring, rotating or turning over. A lower setting will cook more evenly and need less stirring or rotating of the food.
Some foods may have better flavor, texture or appearance if one of the lower settings is used. Use a lower power level when cooking foods that have a tendency to boil over, such as scalloped potatoes.
Rest periods (when the microwave energy cycles off) give time for the food to "equalize" or transfer heat to the inside of the food. An example of this is shown with power level 3—the defrost cycle. If microwave energy did not cycle off, the outside of the food would cook before the inside was defrosted.
Here are some examples of uses for various power levels:
Power Level 10: Fish, bacon, vegetables, boiling liquids.
Power Level 7: Gentle cooking of meat and poultry; baking casseroles and reheating.
Power Level 5: Slow cooking and tenderizing for stews and less tender cuts of meat.
Power Level 3: Defrosting; simmering; delicate sauces.
Power Level 1: Keeping food warm; softening butter.
COOK TIME
COOK TIME
| 1 | 2 | 3 |
| 4 | 5 | 6 |
| 7 | 8 | 9 |
| POWER LEVEL | 0 | SET CLOCK |
Allows you to microwave for any time up to 99 minutes and 99 seconds.
Power level 10 (high) is automatically set, but you may change it for more flexibility.
- Press COOK TIME.
- Enter cooking time.
- Change power level if you don't want full power. (Press POWER LEVEL. Select a desired power level 1–10.)
- Press START/PAUSE.
You may open the door during COOK TIME to check the food. Close the door and press Start/Pause to resume cooking.
Cook Time II
Lets you change power levels automatically during cooking. Here's how to do it:
- Press COOK TIME.
- Enter the first cook time.
- Change the power level if you don't want full power. (Press POWER LEVEL. Select a desired power level 1–10.)
- Press COOK TIME again.
- Enter the second cook time.
-
Change the power level if you don't want full power. (Press POWER LEVEL. Select a desired power level 1–10.)
-
Press START/PAUSE.
At the end of COOK TIME I, COOK TIME II counts down.
Cooking Guide for COOK TIME
NOTE: Use power level 10 (High) unless otherwise noted.
| Vegetable | Amount | Time | Comments | |
| Asparagus(fresh spears) 1 lb. 5 to 8 min., In 1Med-High (7) Rotate dish after half of time.(frozen spears) 10-oz. package 4 to 7 min. In 1-qt. casserole. | ^11/4_2 -qt. oblong glass baking dish, place 1/4 cup water. | |||
| Beans(fresh green) 1 lb. cut in half 10 to 14 min. In 1(frozen green) 10-oz. package 4 to 8 min.(frozen lima) 10-oz. package 4 to 8 min. In 1-qt. casserole, place 1/4 cup water. | ^11/4_2 -qt. casserole, place 1/2 cup water.In 1-qt. casserole, place 2 tablespoons water. | |||
| Beets(fresh, whole) | 1 bunch | 16 to 21 min. | In 2-qt. casserole, place 1/2 cup water. | |
| Broccoli(fresh cut)(fresh spears) 1 bunch (1 ^13/4_4 to 1^13/4_2 lbs.)Rotate dish after half of time.(frozen, chopped) 10-oz. package 4 to 7 min. In 1-qt. casserole.(frozen spears) 10-oz. package 4 to 7 min. | In 2-qt. casserole, place 1/2 cup water.In 2-qt. oblong glass baking dish, place 1/4 cup water. | |||
| Cabbage(fresh)(wedges) | 1 medium head (about 2 lbs. 5 to 9 min. In 2- or 3-qt. casserole, place 1/4 cup water. | ^11/4_2 - or 2-qt. casserole, place 1/4 cup water. | ||
| Carrots(fresh, sliced)(frozen) | 1 lb. 4 to 8 min. In 110-oz. package 3 to 7 min. | ^11/4_2 -qt. casserole, place 1/4 cup water.In 1-qt. casserole, place 2 tablespoons water. | ||
| Cauliflower(flowerets)(fresh, whole)(frozen) | 1 medium head1 medium head10-oz. package 3 to 7 min. | 7 to 10 min.7 to 14 min. | In 2-qt. casserole, place 1/2 cup water.In 2-qt. casserole, place 1/2 cup water.In 1-qt. casserole, place 2 tablespoons water. | |
| Corn(frozen kernel) | 10-oz. package 2 to 6 min. | In 1-qt. casserole, place 2 tablespoons water. | ||
| Corn on the cob(fresh)per ear | 1 to 5 earsis in husk, use no water; if corn add 1/4 cup water. Rearrange after half of time. | In 2-qt. oblong glass baking dish, place corn. If corn | ||
| (frozen)per ear | 1 ear2 to 6 earshalf of time. | 3 to 6 min.2 to 3 min. | Place in 2-qt. oblong glass baking dish.Cover with vented plastic wrap. Rearrange after | |
| Mixed vegetables(frozen) | 10-oz. package 2 to 6 min. | In 1-qt. casserole, place 3 tablespoons water. | ||
| Peas(fresh, shelled)(frozen) | 2 lbs. unshelled 7 to 9 min. In 1-qt. casserole, place 1/4 cup water. | |||
| 10-oz. package 2 to 6 min. | In 1-qt. casserole, place 2 tablespoons water. | |||
| Potatoes(fresh, cubed, white)(fresh, whole,sweet or white) | 4 potatoes(6 to 8 oz. each)1 (6 to 8 oz.) | 9 to 11 min.2 to 4 min. | Peel and cut into 1 inch cubes. Place in 2-qt.casserole with 1/2 cup water. Stir after half of time.Pierce with cooking fork. Place in the oven, 1 inch apart, in circular arrangement. Let stand 5 minutes. | |
| Spinach(fresh)(frozen, choppedand leaf) | 10 to 16 oz.10-oz. package 3 to 6 min. | 3 to 6 min. | In 2-qt. casserole, place washed spinach.In 1-qt. casserole, place 3 tablespoons water. | |
| Squash(fresh, summerand yellow)(winter, acornor butternut) | 1 lb. sliced1 to 2 squash(about 1 lb. each)Turn cut-side-up after 4 minutes. | 3 to 5 min. In 15 to 9 min. | ^11/4_2 -qt. casserole, place 1/4 cup water.Cut in half and remove fibrous membranes. In 2-qt.oblong glass baking dish, place squash cut-side-down. | |
DEFROST WEIGHT/TIME
DEFROST WEIGHT/TIME
| 1 | 2 | 3 |
| 4 | 5 | 6 |
| 7 | 8 | 9 |
| POWER LEVEL | 0 | SET CLOCK |
START PAUSE
TIME DEFROST allows you to defrost for a selected length of time. See the Defrosting Guide for suggested times. (Weight Defrost is explained in the Auto Feature section.)
-
Press DEFROST WEIGHT/TIME twice.
-
Enter defrosting time.
-
Press START/PAUSE.
-
Turn food over when the oven signal.
-
Press START/PAUSE.
When the oven signals, turn food over and break apart or rearrange pieces for more even defrosting. Shield any warm areas with small pieces of foil. The oven will continue to defrost if you don't open the door and turn the food.
Power level is automatically set at 3, but can be changed. You can defrost small items quickly by raising the power level after entering the time. Power level 7 cuts the total defrosting time in about half; power level 10 cuts the total time to approximately 1/3. However, food will need more frequent attention than usual.
A dull thumping noise may be heard during defrosting. This is normal when oven is not operating at High power.
Defrosting Tips
- Foods frozen in paper or plastic can be defrosted in the package. Closed packages should be slit, pierced or vented AFTER food has partially defrosted. Plastic storage containers should be partially uncovered.
- Family-size, prepackaged frozen dinners can be defrosted and microwaved. If the food is in a foil container, transfer it to a microwave-safe dish.
- For more even defrosting of larger foods, such as roasts, use DEFROST WEIGHT. Be sure large meats are completely defrosted before cooking.
- Foods that spoil easily should not be allowed to sit out for more than one hour after defrosting. Room temperature promotes the growth of harmful bacteria.
- When defrosted, food should be cool but softened in all areas. If still slightly icy, return to the microwave very briefly, or let it stand a few minutes.counts down.
| Defrosting Guide | ||
| Food | Time | Comments |
| Breads, Cakes | ||
| Bread, buns or rolls (1 piece) 1/4 min. | ||
| Sweet rolls (approx. 12 oz.) 2 to 4 min. Rearrange after half of time. | ||
| Fish and Seafood | ||
| Fillets, frozen (1 lb.) 6 to 9 min. | ||
| Shellfish, small pieces (1 lb.) 3 to 7 min. Place block in casserole. Turn over and break up after first half of time. | ||
| Fruit | ||
| Plastic pouch—1 or 2 1 to 5 min. | (10-oz. package) | |
| Meat | ||
| Bacon (1 lb.) 2 to 5 min. | Place unopened package in oven. Let stand 5 minutes after defrosting. | |
| Franks (1 lb.) | 2 to 5 min. | Place unopened package in oven. Microwave just until franks can be separated. Let stand 5 minutes, if necessary, to complete defrosting. |
| Ground meat (1 lb.) 4 to 6 min. Tur | meat over after first half of time. | |
| Roast: beef, lamb, veal, pork 9 to 12 min. per lb. Use power level Warm (1). | ||
| Steaks, chops and cutlets | 4 to 8 min. per lb. | Place unwrapped meat in cooking dish. Turn over after first half of time and shield warm areas with foil. After second half of time, separate pieces with table knife. Let stand to complete defrosting. |
| Poultry | ||
| Chicken, broiler-fryer, cut up (211⁄42 to 3 lbs.) | 14 to 19 min. | Place wrapped chicken in dish. Unwrap and turn over after first half of time. After second half of time, separate pieces and place in cooking dish. Microwave 2 to 4 minutes more, if necessary. Let stand a few minutes to finish defrosting. |
| Chicken, whole (211⁄42 to 3 lbs.) | 20 to 24 min. | Place wrapped chicken in dish. After first half of time, unwrap and turn chicken over. Shield warm areas with foil. To complete defrosting, run cool water in cavity until giblets can be removed. |
| Cornish hen | 7 to 12 min. per lb. | Place unwrapped hen in oven breast-side-up. Turn over after first half of time. Run cool water in cavity until giblets can be removed. |
| Turkey breast (4 to 6 lbs.) | 3 to 8 min. per lb. | Place unwrapped breast in microwave-safe dish breast-side-down. After first half of time, turn breast-side-up and shield warm areas with foil. Defrost for second half of time. Let stand 1 to 2 hours in refrigerator to complete defrosting. |
EXPRESS COOK
EXPRESS COOK

This is a quick way to set cooking time for 1 -6 minutes.
Press one of the EXPRESS COOK pads (from 1 to 6) for 1 to 6 minutes of cooking at power level 10. For example, press the 2 pad for 2 minutes of cooking time.
The power level can be changed as time is counting down. Press POWER LEVEL and enter 1–10.
ADD 30 SECONDS
ADD
30 SEC
You can use this feature two ways:
It will add 30 seconds to the time counting down each time the pad is pressed.
It can be used as a quick way to set 30 seconds of cooking time.
WEIGHT DEFROST

Weight defrost automatically sets the defrosting times and power levels to give even defrosting results for meats, poultry and fish weighing up to six pounds.
- Press DEFROST WEIGHT/TIME once.
-
Using the conversion guide, enter food weight. For example, press pads 1 and 2 for 1.2 pounds (1 pound, 3 ounces).
-
Press START/PAUSE.
(TIME DEFROST is explained in the Time Features section.)
There is a handy guide located on the inside front of the oven.
- Remove meat from package and place on microwave-safe dish.
- When the oven signals, turn the food over. Remove defrosted meat or shield warm areas with small pieces of foil.
• After defrosting, most meats need to stand 5 minutes to complete defrosting. Large roasts should stand for about 30 minutes.
Conversion Guide
| If the weight of food is stated in pounds and ounces, the ounces must be converted to tenths (.1) of a pound. | |
| Ounces | Pounds |
| 1-2 | .1 |
| 3 | .2 |
| 4-5 | .3 |
| 6-7 | .4 |
| 8 | .5 |
| 9-10 | .6 |
| 11 | .7 |
| 12-13 | .8 |
| 14-15 | .9 |


Covered

Vented

Dry off dishes so they don't mislead the sensor.
The Sensor Features detect the increasing humidity released during cooking. The oven automatically adjusts the cooking time to various types and amounts of food.
Do not use the Sensor Features twice in succession on the same food portion—it may result in severely overcooked or burnt food. Be sure to let the oven cool down for 5-10 minutes before starting the next sensor cook.
If food is undercooked after the countdown, use COOK TIME for additional cooking time.
- The proper containers and covers are essential for best sensor cooking.
- Always use microwave-safe containers and cover them with lids or vented plastic wrap. Never use tight-sealing plastic covers—they can prevent steam from escaping and cause food to overcook.
- Be sure the outside of the cooking container and the inside of the microwave oven are dry before placing food in the oven. Beads of moisture turning into steam can mislead the sensor.
POPCORN
POPCORN
1
9
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NOTE: Do not use this feature twice in succession on the same food portion—it may result in severely overcooked or burnt food.
To use the POPCORN feature:
- Follow package instructions, using COOK TIME if the package is less than 3.0 ounces or larger than 3.5 ounces. Place the package of popcorn in the center of the microwave.
- Press POPCORN. The oven starts immediately. Your popcorn bag may get stuck and stop rotating, but this will not effect to the cooking performance. Do not open the door even if the bag is not rotating.
If you open the door while "Pop" is displayed, "Err" will appear. Close the door, press CLEAR/OFF and begin again.
If food is undercooked after the countdown use COOK TIME for additional cooking time.
How to Adjust the Popcorn Program to Provide a Shorter or Longer Cook Time
If you find that the brand of popcorn you use underpops or overcooks consistently, you can add or subtract 10% to the automatic popping time.
To add time:
After pressing POPCORN, press 9 immediately after the oven starts for an extra 10% of the automatic popping time.
To subtract time:
After pressing POPCORN, press 1 immediately after the oven starts for 10% less of the automatic popping time.
BEVERAGE
BEVERAGE
NOTE: Do not use this feature twice in succession on the same food portion—it may result in severely overcooked or burnt food.
To use the BEVERAGE feature:
Press BEVERAGE to heat a cup of coffee or other beverage.
Drinks heated with the Beverage feature may be very hot. Remove the container with care.
If food is undercooked after the countdown, use COOK TIME for additional cooking time.
REHEAT
REHEAT
1
9
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How to Change the Automatic Settings
To reduce time by 10%:
Press 1 after the feature pad.
To add 10% to cooking time:
Press 9 after the feature pad.
To use the REHEAT feature:
The Reheat feature reheats single servings of previously cooked foods or a plate of leftovers.
- Place covered food in the oven. Press REHEAT.
- Using the conversion guide below, enter food code. For example, press pad 1 for Pizza.
- Press START/PAUSE. The oven signals when steam is sensed and the time remaining begins counting down.
Do not open the oven door until time is counting down. If the door is opened, close it and press START/PAUSE immediately.
After removing food from the oven, stir, if possible, to even out the temperature. If the food is not hot enough, use COOK TIME to reheat for more time. Reheated foods may have wide variations in temperature. Some areas may be extremely hot.
It is best to use COOK TIME for these foods:
- Bread products.
- Foods that must be reheated uncovered.
- Foods that need to be stirred or rotated.
- Foods calling for a dry look or crisp surface after reheating.
NOTE: Do not use this feature twice in succession on the same food portion—it may result in severely overcooked or burnt food.
Conversion Guide
| Food Code Entry | Food Available Servings | Ounces per serving |
| 1 Pizza | 1-4 Slices 2 ounces | |
| 2 Plate | 1 | |
| 3 Soup | 1-4 4 ounces | |
| 4 Pasta | 1-4 4 ounces | |
| 5 Beef | 1-4 4 ounces | |
| 6 Poultry | 1-4 4 ounces | |
| 7 Pork | 1-4 4 ounces | |
| 8 Fish | 1-4 4 ounces |
VEGETABLE or POTATO
POTATO
VEGETABLE
1

(less time) (more time)
How to Change the Automatic Settings
To reduce time by 10%: Press 1 after the feature pad.
To add 10% to cooking time:
Press 9 after the feature pad.
VEGETABLES and POTATO
To use the VEGETABLE or POTATO features:
- Place covered food in the oven. Press VEGETABLE.
- Using the Conversion Guide below, enter food code. For example, press pad 1 for Fresh.
- Press START/PAUSE. The oven signals when the steam is sensed and the time remaining begins counting down. Turn or stir the food if necessary.
- For the potatoes, pierce skin with fork. Place potatoes on the turntable, press the POTATO. The oven starts immediately.
Do not open the oven door until time is counting down. If the door is opened, close it and press Start/Pause immediately.
If food is undercooked after the countdown, use COOK TIME for additional cooking time.
| Food Code Entry | Food Type Amount | Comment | |
| 1 Fresh Vegetables 4-16 Ounces Add 1/4 cup water per serving. Cover with lid or vented plastic wrap. | |||
| 2 Frozen Vegetables 4-16 Ounces Follow package instructions for adding water. Ocver with lid or vented plastic wrap. | |||
| 3 Canned Vegetables 4-16 Ounces Cover with lid or vented plastic wrap. | |||
NOTE: Do not use this feature twice in succession on the same food portion—it may result in severely overcooked or burnt food.
| Cooking Complete Reminder | To remind you that you have food in the oven, the oven will display “End” and beep once a minute until you either open the oven door or press CLEAR/OFF. | ||
| SET CLOCK | ![]() | Press to enter the time of day or to check the time of day while microwaving. | |
![]() | 1. Press SET CLOCK.2. Enter time of day.3. Press START or SET CLOCK. | ||
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| START/PAUSE | START PAUSE | In addition to starting many functions, Start/Pause allows you to stop cooking without opening the door or clearing the display. Press START/ PAUSE again to restart the oven. | |
| Child Lock-Out | Lock Controls Hold 3 Sec | You may lock the control panel to prevent the microwave from being accidentally started or used by children. | To lock or unlock the controls, press and hold CLEAR/OFF for about three seconds. When the control panel is locked, LOCKED will appear in the display. |
| TURN TABLE | ![]() | For best cooking results, leave the turntable on. It can be turned off for large dishes. Press TURNTABLE to turn the turntable on or off. | Sometimes the turntable can become too hot to touch. Be careful touching the turntable during and after cooking. |
| TIMER ON/OF | ![]() | TIMER ON/OFF operates as a minute timer and can be used at any time, even when the oven is operating.1. Press TIMER ON/OFF.2. Enter time you want to count down. | 3. Press TIMER ON/OFF to start. When time is up, the oven will signal. To turn off the timer signal, press TIMER ON/OFF.NOTE: The timer indicator will be lit while the timer is operating. |
| Display On/Off | CLOCK DISPLAY | To turn the clock display on or off, press and hold 0 for about 3 seconds. The Display On/Off feature cannot be used while a cooking feature is in use. | |
| SOUND | ![]() | The beeper sound can be adjusted. Press SOUND for mute or normal. | |
Lock Controls
Hold 3 Sec
CLOCK DISPLAY
Microwave Terms
| Countertop Microwave Oven | ||
| Arcing | Arcing is the microwave term for sparks in the oven. Arcing is caused by:Metal or foil touching the side of the oven.Foil that is not molded to food (upturned edges act like antennas). | Metal such as twist-ties, poultry pins, gold-rimmed dishes.Recycled paper towels containing small metal pieces. |
| Covering | Covers hold in moisture, allow for more even heating and reduce cooking time. | Venting plastic wrap or covering with wax paper allows excess steam to escape. |
| Shielding | In a regular oven, you shield chicken breasts or baked foods to prevent over-browning.When microwaving, you use small strips of foil to shield thin parts, such as the tips of wings and legs on poultry, which would cook before larger parts. | |
| Standing Time | When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish cooking or to set. | Standing time is especially important in microwave cooking. Note that a microwaved cake is not placed on a cooling rack. |
| Venting | After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess steam can escape. |
Helpful Hints
An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh.
Unplug the cord before cleaning any part of this oven.

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Illustration of household items including a milk bottle, glass, and stacked books (no text or symbols)How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts on the Door
Some spatters can be removed with a paper towel; others may require a damp cloth. Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use abrasive cleaners or sharp utensils on oven walls.
To clean the surface of the door and the surface of the oven that come together upon closing, use only mild, nonabrasive soaps or detergents using a sponge or soft cloth. Rinse with a damp cloth and dry.
Never use a commercial oven cleaner on any part of your microwave.

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Line drawing of a microwave oven with open door and control panel (no text or symbols)Removable Turntable and Turntable Support
To prevent breakage, do not place the turntable into water just after cooking. Wash it carefully in warm, sudsy water or in the dishwasher. The turntable and support can be broken if dropped. Remember, do not operate the oven without the turntable and support in place.

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Simple line drawing of a rectangular container with a circular ring on the bottom (no text or symbols)How to Clean the Outside
Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or alcohol can damage the appearance of the microwave.
Case
Clean the outside of the microwave with a sudsy cloth. Rinse with a damp cloth and then dry. Wipe the window clean with a damp cloth.
Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives or sharp objects on the panel—they can damage it. Some paper towels can also scratch the control panel.
Door Surface
It is important to keep the area clean where the door seals against the microwave. Use only mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.
Power Cord
If the cord becomes soiled, unplug and wash with a damp cloth. For stubborn spots, sudsy water may be used, but be certain to rinse with a damp cloth and dry thoroughly before plugging cord into outlet.

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Line drawing of a microwave oven with control panel and door (no text or symbols)Stainless Steel (on some models)
Do not use a steel-wood pad; it will scratch the surface.
To clean the stainless steel surface, use a hot, damp cloth with a mild detergent suitable for stainless steel surfaces. Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth. Always scrub lightly in the direction of the grain.
Questions? Use this problem solver
PROBLEM POSSIBLE CAUSE
| OVEN WILL NOT A fuse in your home may be blown or the circuit breaker tripped.COME ON Replace fuse or reset circuit breaker.Unplug your microwave oven, then plug it back in.Make sure 3-prong plug on oven is fully inserted into wall receptacle. | |
| CONTROL PANEL LIGHTED, YET OVEN WILL NOT STARTpressed to cancel it.Make sure you have entered cooking time after pressing COOK TIME.CLEAR/OFF was pressed accidentally. Reset cooking program and press Start/Pause.Make sure you entered food weight after pressing DEFROST WEIGHT.Oven was paused accidentally. Press START/PAUSE to restart the cooking program. | |
| "Err" During a Sensor Cooking program, the door was opened or APPEARS ON Start/Pause was pressed before steam could be detected.DISPLAY SENSOR ERROR will scroll until CLEAR/OFF is pressed.Steam was not detected in maximum time. Use for more time. | COOK TIME to heat |
| "LOCKED" APPEARS ON DISPLAY about 3 seconds to unlock the control panel. | The control panel has been locked. (When the control panel is locked, an "L" will be displayed.) Press and hold CLEAR/OFF for |
| FOOD AMOUNT TOO LARGE FOR SENSOR REHEAT | Sensor Reheat is for single servings of recommended foods. Use COOK TIME for large amounts of food. |
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at power levels other than high.
■ Dull thumping sound while oven is operating.
■ TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.
Notes
Notes
With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we'll be there. All you have to do is call—toll-free!
GE Answer Center® 800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. Call the GE Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday, 8 a.m. to 7 p.m. EST.
OR
Visit our Web site at: monogram.com
In Canada, call 800.561.3344.
Repair Service 800.444.1845
A GE consumer service professional will provide expert repair service, scheduled at a time that's convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Satur day and Sunday, 8 a.m. to 6 p.m. EST. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your con venience. Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit.
For Customers With Special Needs... 800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service.
Service Contracts 800.626.2224
You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you'll receive a substantial discount. With a multiple -year contract, you're assured of future service at today's prices.
Parts and Accessories 800.626.2002
Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts...and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
YOUR MONOGRAM MICROWAVE OVEN WARRANTY Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty.
WHAT IS COVERED
LIMITED ONE-YEAR WARRANTY
For one year from the date of the original purchase, GE will replace any part of the microwave oven which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor and related service to replace the defective part.
FIVE-YEAR LIMITED WARRANTY
For five years from the date of the original purchase, GE will replace the magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this five-year limited warranty, you will be responsible for any labor or in-home service costs.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the U.S.A call 800.444.1845.
Please have serial and model numbers available when calling for service.
WHAT IS NOT COVERED
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Product not accessible to provide required service.
-
Failure of the product or damage to the product if it is abused, misused (for example, cavity arcing from wire rack or metal/foil), or used for other than the intended purpose or used commercially.
-
Replacement of house fuses or resetting of circuit breakers.
- Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
- Damage caused after delivery.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service Location for service. In Alaska, the warranty excludes the service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are in your state, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: General Electric Company, Louisville, KY 40225
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An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh.
Unplug the cord before cleaning any part of this oven.

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Illustration of household items including a spray bottle, a box labeled 'DAKING CUBA', and stacked bricks (no text or symbols present)natural_image
Line drawing of a microwave oven with open door and control panel (no text or symbols)
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Simple line drawing of a rectangular container with a circular ring on the bottom (no text or symbols)natural_image
Line drawing of a microwave oven with control panel and door (no text or symbols)Cable de Corriente
Questions? Use this problem solver
Garante : General Electric Company, Louisville, KY 40225




Lock Controls Hold 3 Sec

CLOCK DISPLAY