H3018 - Intercom Emos - Free user manual and instructions

Product Type	Colour Door Camera Unit (Intercom)
Power Supply	12 V DC
RFID Keychains Included	5 pcs (125 kHz)
Number of Monitor Connections	Up to 4 monitors
Cable Type Recommended	FTP CAT.5 (CAT.6) for distances under 20 m; SYKFY 5×2×0.5 or 10×2×0.5 for longer distances
Maximum Cable Distance	115 m with 1 mm conductor diameter (for video, coaxial recommended over 100 m)
Adjustable Settings	Door camera unit volume and lock relay contact time (via turn knobs)
Mounting Type	Surface mount with mounting frame
Weather Protection	Install with silicone seal on top and sides (bottom open for drainage)
Maintenance	Wipe with moistened cloth; disconnect power before cleaning
Safety Features	Overvoltage protection? Not specified; follow voltage matching, no disassembly
Compliance	CE (Declaration of Conformity at http://www.emos.eu/download)
Warranty Void if Modified	Yes, tampering with internal circuits voids warranty

Frequently Asked Questions - H3018 Emos

Why is the image or sound unclear, or the device does not ring?

Remove the monitor or door camera unit and connect with a short cable to eliminate house cabling issues. Then check image and sound settings such as brightness, contrast, colour, and volume.

Why does the lens steam up?

Condensation occurs in cold weather due to temperature differences. Thoroughly dry the door camera unit and adjust the installation to improve ventilation.

What causes spontaneous ringing?

Moisture entering the door camera unit short-circuits contacts on the lock switch. Dismount, dry thoroughly, and spray with a water repellent for electronics.

What causes high-pitched noise (feedback) and how to fix it?

Feedback is from output sound being picked up by the microphone. Decrease microphone sensitivity and speaker volume via potentiometers, or mechanically reduce microphone volume with soft foam.

Why does the device not open the lock?

Check cabling integrity and measure voltage on lock terminals with a multimeter. The lock requires 12 V to trigger. If voltage is lower, use stronger conductors.

Why has microphone sensitivity suddenly decreased?

The microphone opening may be dirty. Gently clean it with a thin, blunt object, being careful not to damage the microphone.

How do I connect multiple monitors?

The door camera unit has terminals for up to 4 monitors. Refer to the terminal description in the manual: Monitor 1 (red, white, black, yellow), Monitor 2 (red/black, white/black, yellow/black), Monitor 3 (orange, grey, green), Monitor 4 (orange/black, grey/black, green/black). Each monitor requires 12V, audio, and video connections.

What type of cable should I use for installation?

For distances under 20 m, use a high-quality shielded FTP CAT.5 or CAT.6 cable. For longer distances, use SYKFY 5×2×0.5 or 10×2×0.5 cable. For video over 100 m, use a coaxial cable. For ground cabling, use TCEPKPFLE telecommunication cable.

How do I adjust the door camera unit volume and lock relay time?

Turn the knobs on the back of the door camera unit (under the rubber seal) to set volume and lock relay contact time when activated by the exit button.

What should I do if the device is not working after installation?

First, check power supply voltage (must be 12 V DC). Ensure cables are properly connected according to the terminal diagram. Test with a short cable to rule out house wiring issues. Verify settings for volume and contrast. If the problem persists, consult the manual or contact support.

USER MANUAL H3018 Emos

GB | Colour Door Camera Unit

Safety Instructions and Warnings

Read the user manual before using the device.

Follow the safety instructions stated in the manual.

The product is designed to serve reliably for many years if used properly.

• Read the manual carefully before using this product.
• Do not place the product in locations prone to vibration and shocks – these may cause damage.
• Do not expose the product to excessive force, impacts, dust, high temperatures, rain or humidity – these may cause malfunction, shorten energy life and deform plastic parts.
• Do not place any open flame sources on the product, e.g. a lit candle, etc.
• Do not cover up or insert any objects in the product's vents.
• Do not use the product if the power cable or plug is damaged or if the connection of the plug to the socket is loose. Doing so may cause injury by electric current or cause fire due to a short circuit.
• Do not exceed the input voltage or use voltage other than specified for the product. Make sure the voltage listed on the product is identical to the voltage in your area.
• Do not disassemble, repair or modify the product. Have it repaired by the retailer you bought it from.

• Do not tamper with the internal electrical circuits of the product – doing so may damage the product and will automatically void the warranty.

• Do not replace any components of the product with non-original spare parts.

• To clean the product, use a slightly moistened soft cloth. Do not use solvents or cleaning agents – they could scratch the plastic parts and cause corrosion of the electrical circuits.
• Do not immerse the product in water or other liquids.
• Keep the product and its power cord out of reach of children. This product may be used by persons with impaired physical, sensory or mental capabilities or persons without experience and knowledge only if they are supervised or instructed in the safe use of the product and understand the risks that may occur.
• Do not leave the product running unsupervised. Always disconnect the product from power if you are about to leave it unsupervised.

Delivery Contents

1× door camera unit

mounting screws

RFID keychains 125 kHz 5 pcs

Description of Terminals

see Fig. 1

Door camera unit
Monitor 1

1 – red – 12 V

2 – white – audio

3 – black – GND

4 – yellow – video

Monitor 2

5 – red/black – 12 V

6 – white/black – audio

7 - yellow/black - video

Monitor 3

8 – orange – 12 V

9 – grey – audio

10 – green – video

Monitor 4

11 – orange/black – 12 V

12 – grey/black – audio

13 – green/black – video

Voltage-free output

14 – light blue – NC

15 – blue – COM

16 – blue/black – NO

Output for lock 12 V

17 – purple – +12 V for lock

Button

18 – brown – EXIT button

Installation

Installation of the Door Camera Unit

see Fig. 2

Choose a suitable mounting spot and install the mounting frame.

Pull the power supply cable through the mounting opening and connect on the wires at the rear of the door camera unit.

Mount the connected door camera unit onto the mounting frame using the enclosed screws.

Door Camera Unit on Plaster

Apply a layer of silicone between the wall and the door camera unit to prevent ingress of humidity under the door camera unit. The silicone should be applied on the top and the sides. The bottom side must be left open to allow humid air from exiting the space under the door camera unit.

Setting Door Camera Unit Volume and Lock Relay Contact Time when Activated by the Exit Button

see Fig. 4

Values are set using the turn knobs on the back of the door camera unit (covered by a rubber seal).

Parameters of Interlinking Cables

For distances under 20 m, use a high-quality shielded FTP CAT.5 cable (optimally CAT.6). For distances over 20 m, we recommend a SYKFY 5 × 2 × 0.5 or 10 × 2 × 0.5 cable. To achieve a higher cross-section, the cables can be doubled or tripled.

The resulting diameter of the conductors is as shown in the table:

Conductor core diameter [mm] Distance [m]
0.5 20
0.65 50
0.8 70
1 115

In basic implementation, there is no need to use a coaxial cable to transmit the video component.

Such a cable is only recommended for distances over 100 m.

For long ground cabling, you can use a telecommunication cable of category TCEPKPFLE.

Basic Operation of the Device

To ring the bell and call up the image from the door camera unit on the videophone, press the button on the door camera unit.

Audio from outside will also be transmitted to the monitor.

To accept a call, press this button on the monitor:

Maintenance of the Device

The device is low-maintenance. It is recommended, based on the condition of the device, to occasionally wipe the device down with a moistened cloth.

Attention! Before cleaning, the device must be disconnected from power!

FAQ

The image/sound is not clear, the device does not ring

Remove the monitor or the door camera unit and connect it using a short cable to eliminate the possibility of a interrupted conductor in the house.

Then check the image and sound settings (brightness, contrast, colour, volume).

The lens steams up

This occurs mainly during cold weather, where condensation occurs due to the temperature difference between the wall and the door camera unit itself. If water condenses on the lens, we recommend thoroughly drying the door camera unit and adjusting the installation.

Spontaneous ringing

Spontaneous ringing is caused by moisture entering the door camera unit. Water short-circuits the contacts on the lock switch and the device will start ringing on its own. We recommend dismounting the door camera unit, drying it thoroughly and spraying it with a water repellent for electronics.

High-pitched noise (feedback)

The source of feedback is the scattering of output sound from the door camera unit. The sound scatters and is fed back into the microphone, where it is further amplified.

You can solve this by decreasing the microphone sensitivity and speaker volume.

In door units with adjustable elements, you can do this by turning the potentiometers.

In units without these control elements, you can reduce the microphone volume mechanically by a piece of soft foam.

The device does not open the lock

Check that the cabling is intact.

Measure the voltage on the lock terminals using a multimeter.

The lock requires a voltage of 12 V to trigger. If the value is lower, use stronger conductors for the lock control.

Sudden decrease in microphone sensitivity

Check the cleanliness of the microphone opening, or clean it gently with a thin, blunt object.

Be careful not to damage the microphone!

Do not dispose with domestic waste. Use special collection points for sorted waste. Contact local authorities for information about collection points. If the electronic devices would be disposed on landfill, dangerous substances may reach groundwater and subsequently food chain, where it could affect human health.

EMOS spol. s r. o. declares that the H3016, H3017, H3018 is in compliance with the essential requirements and other relevant provisions of Directive. The device can be freely operated in the EU. The Declaration of Conformity can be found at http://www.emos.eu/download.

11 - orange/schwarz - 12 V

12 - grau/schwarz - audio

13 – grün/schwarz – video

6 - balts/melns - audio

7 - dzeltens/melns - video

Monitors 3

8 - oranža - 12 V

9 - pelēks - audio

10 - zalš - video

Monitors 4

11 - oranžs/melns - 12 V

12 - pelēks/melns - audio

13 - zalš/melns - video

Izeja bez sprieguma

14 - gaiši zils - NC

15 - zils - COM

16 - zils/melns - NO

14 – helesinine – NC

15 – sinine – COM

16 – sinine/must – N