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USER MANUAL DS-20 OLYMPUS
Thank you for purchasing an Olympus Digital Voice Recorder.
Please read these instructions for information about using the product correctly and safely. Keep the instructions handy for future reference.
To ensure successful recordings, we recommend that you test the record function and volume before use.
Table of Contents
Table of Contents 2
Safe and Proper Usage 4
General Precautions 4
1 Getting Started
Main Features 6
Identification of Parts 8
Inserting Batteries 10
Using the AC Adapter 11
Switching Between the Voice Recorder and Music Player 11
Setting Time/Date (TIME&DATE) 12
Installing Software 14
2 When Using the Recorder as a Voice Recorder
Recording 18
Using the Variable Control Voice Actuator (VCVA) 20
Recording with External Microphone .... 22
Recording Modes (REC MODE) 23
Microphone Sensitivity (MIC SENSE).....24
Playing 25
Repeat Playback. 27
Noise Cancel Function 29
Index Marks 30
Menu List (VOICE mode) 31
3 Managing Files on Your PC
Using DSS Player Software 32
Using Online Help 33
Connecting to Your PC 34
Running DSS Player 38
4 Using the Recorder as a Music Player
Using the Recorder as a Music Player.... 40
Using Windows Media Player 40
Window Names (Windows Media Player) 42
Copying Music from CD 43
Transferring Music File to the Recorder .... 44
MusicPlayback 45
Increasing the WOW effect (WOW EFFECT) 48
Menu List (MUSIC mode) 50
5 Feature Common to the Voice Recorder and Music Player
Erasing 51
Hold 54
6 Using the Recorder as a Reader / Writer
Using the Recorder as a Reader/Writer 55
7 Other Information
Alarm Message List 56
Troubleshooting 58
Accessories (optional) 59
Specifications 59
Technical Assistance And Support 61
Safe and Proper Usage
Before using your new recorder, read this manual carefully to ensure that you know how to operate it safely and correctly. Keep this manual in an easily accessible location for future reference.
- The warning symbols indicate important safety related information. To protect yourself and others from personal injury or damage to property, it is essential that you always read the warnings and information provided.
Using the Online Manual
When you install the DSS Player 2002 on your PC from the CD-ROM, you can use an online expanded version of this instruction manual, allowing you to learn more about the digital voice recorder.
If the DSS Player is installed, click on the [Start] button, select [All Programs], then [OLYMPUS DSS Player 2002], then click on [DM-20/10 ONLINE INSTRUCTIONS]. You can read more about the items listed below.
Operating Environment 14
Uninstalling Software 19
Listening While Audio Is Recorded (Recording Monitor) 26
Recording Sound Played Back by Another Device 29
ContinuousPlayback(ALLPLAY) 34
Auto Backspace review (BACK SPACE) 35
Assigning File Comments (COMMENT) 40
LCD Display Information (VOICE mode) 41
Window Names (DSS Player) 52
Download Voice Files from the. Recorder 53
Play a Voice File 55
Upload Voice Files to the Recorder 56
Send Voice Files with E-mail 58
Changing User ID 58
Changing a Folder Name 59
Editing File Comments 59
Editing a Template 60
Changing the User Equalizer (USER EQ) 71
LCD Display Information (MUSIC mode) 73
ChangingPlaybackOrderofMusicFile.....75
Locking Files (LOCK) 80
AlarmPlaybackFunction(ALARM) 81
LCD Contrast Adjustment (CONTRAST) 84
Backlight (BACKLIGHT) 85
System Sounds (BEEP) 86
Assigning Folder Names (FOLDER NAME) 87
Moving Files Across Folders 90
Formatting the Recorder (FORMAT) 92
General Precautions
- Do not leave the recorder in hot, humid locations such as inside a closed automobile under direct sunlight or on the beach in the summer.
- Do not store the recorder in places exposed to excessive moisture or dust.
- Do not use organic solvents such as alcohol and lacquer thinner to clean the unit.
-
Do not place the recorder on top of or near electric appliances such as TVs or refrigerators.
-
Avoid recording or playing back near cellular phones or other wireless equipment, as they may cause interference and noise. If you experience noise, move to another place, or move the recorder further away from such equipment.
- Avoid sand or dirt. These can cause irreparable damage.
- Avoid strong vibrations or shocks.
- Do not disassemble, repair or modify the unit yourself.
- Do not operate the unit while operating a vehicle (such as a bicycle, motorcycle, or go-cart).
- Keep the unit out of the reach of children.
Recorded content in memory may be destroyed or erased by operating mistakes, unit malfunction, or during repair work.
It is recommended to back up and save important content to other media such as a computer hard disk.
Batteries
Warning
- Batteries should never be exposed to flame, heated, short-circuited or disassembled.
- Do not attempt to recharge alkaline, lithium or any other non-rechargeable batteries.
- Never use any battery with a torn or cracked outer cover.
- Keep batteries out of the reach of children.
- If you notice anything unusual when using this product such as abnormal noise, heat, smoke, or a burning odor:
① remove the batteries immediately while being careful not to burn yourself, and;
② call your dealer or local Olympus representative for service.
AC Adapter
Warning
- Do not attempt to disassemble, repair or modify the AC adapter in any way.
- Keep foreign objects including water, metal, or flammable substances from getting inside the product.
- Do not moisten the AC adapter or touch it with a wet hand.
- Do not use the AC adapter in the vicinity of flammable gas (including gasoline, benzine and lacquer thinner).
In case
- ... the internal parts of the AC adapter are exposed because it has been dropped or otherwise damaged:
- ... the AC adapter is dropped in water, or if water, metal flammable substances or other foreign objects get inside it:
... you notice anything unusual when using the AC adapter such as abnormal noise, heat, smoke, or a burning odor:
① do not touch any of the exposed parts;
② immediately disconnect the power supply plug from the power outlet, and;
③ call your dealer or local Olympus representative for servicing. Continued use of the AC adapter under these circumstances could result in electric shock, fire or injury.
Dual function recorder as a Digital Voice Recorder and a Digital Music Player (P.18,40).
- Includes the Olympus DSS Player software and Windows Media Player (P.14).
Includes a dual function Remote Controller and Microphone (P.22).
A Ear/Mic/Remote Controller Jack with switch-over depending on the application.
A USB connected Cradle for data download from the recorder to the PC (P.34).
The recorder can also be used as a removable external memory reader/writer (P.55).
The large LCD screen with backlight can be easily read even in the dark.
You may assign your own names to folders.
Main features of the Digital Voice Recorder
The recorder stores highly compressed DSS and WMA format voice messages in integrated flash memory.2
The recorder supports three recording modes, HQ (High Quality) mode, SP (Standard Playback) mode and LP (Long Playback) mode. If a stereo microphone (optional) is used, you can enjoy recording in SHQ (Stereo High Quality) mode (P.23).
Recording time\*3
| - DM-20 (128MB) | |
| SHQ mode : 4 hours 20 minutes | |
| HQ mode : 8 hours 45 minutes | |
| SP mode : 20 hours 55 minutes | |
| LP mode : 44 hours 45 minutes |
| - DM-10 (64MB) | |
| SHQ mode : 2 hours 10 minutes | |
| HQ mode : 4 hours 20 minutes | |
| SP mode : 10 hours 25 minutes | |
| LP mode : 22 hours 20 minutes |
The five folders can hold 199 files each, for the maximum of 995 recordings (P.18).
You can input file comments. ^4
The recorder has a Noise Cancel Function (P.29).
- Recorded files may be moved from one folder to another.
- You can insert or delete index marks (P.30).
The recorder has FastPlayback and SlowPlayback functions to control playback speed (P.26).
- Comes with DSS Player software (P.32).
Main features of the Digital Music Player
- Can play back music files in MP3 and WMA format.
Playback time*5
| DM-20 (128 MB) : 100 to 340 minutes |
| DM-10 (64 MB) : 50 to 170 minutes |
Has built-in WOW (P.48).
- You can change the playback equalizer settings.
1: Depending on the product you purchased, the remote controller microphone may not be included. For the supplied components, see the descriptions on the package.
2: DSS format in SP and LP mode recording, and WMA format in SHQ and HQ mode recording.
3: Available recording time for one continuous file. Available recording time may be shorter if many short recordings are made. (The displayed available recording time and recorded time are approximate indications.)
4: For WMA files, these functions are only available for files recorded with this recorder or the IC recorders from Olympus.
*5: The total storage time will vary depending on the bit rate of each music file.
IBM and PC/AT are the trademarks or registered trademarks of International Business Machines Corporation.
Microsoft, Windows and Windows Media are registered trademarks of Microsoft Corporation.
Apple, Macintosh, iMac, Mac, and PowerMac are trademarks or registered trademarks of Apple Computer, Inc.
Intel and Pentium are registered trademarks of Intel Corporation.
Adobe and Acrobat Reader are registered trademarks of Adobe Systems Incorporated.
WOW, SRS and () symbol are trademarks of SRS Labs, Inc.
WOW technology is incorporated under license from SRS Labs, Inc.
CORTOLOGIC is a registered trademark of Cortologic AG.
Other product and brand names mentioned herein may be the trademarks or registered trademarks of their respective owners.





① EAR/MIC/REMOTE jack
② Built-in microphone
③ Record/Play indicator lamp
④ REC (Record) button
⑤ STOP button
⑥ PLAY button
FF (Fast Forward) button
⑧ REW (Rewind) button
⑨ VOL (+) button
10 VOL (-) button
⑪ PC (USB) terminal
ERASE button
13 FOLDER/REPEAT button
14 INDEX/EQ button
⑮ DISPLAY/MENU button
16 Display (LCD panel)
⑦ Strap hole
18 Power jack
Battery cover
20 Cradle attachment point
② Mode (VOICE/MUSIC) switch
HOLD switch
Built-in speaker
Remote Controller Microphone

① Built-in microphone
② VOL (+) button
③ VOL (-) button
④ FF (Fast Forward) button
⑤ REW (Rewind) button
⑥ PLAY button
⑦ STOP button
REC (Record) button/REC indicator lamp
⑨ Clip
HOLD switch
⑪ EAR jack
Depending on the product you purchased, the remote controller microphone may not be included. For the supplied components, see the descriptions on the package.
Display (LCD Panel)

1 Battery indicator
VCVA (Variable Control Voice Actuator) indicator
3 WOW indicator
4 Alarm indicator
Microphone sensitivity display
Record mode indicator
Erase lock indicator
Repeat, Random play indicator
Current file number
Total number of recorded files in the folder
Character Information display

Lightly press down on the arrow and slide the battery cover open.
2 Insert two AAA alkaline batteries, observing the correct polarity.
3 Close the battery cover completely.

Replacing batteries
The battery indicator on the display changes as the batteries lose power.


When appears on the display, replace the batteries as soon as possible.
When the batteries are too weak, the recorder shuts down and "BATTERY LOW" appears on the display. AAA alkaline batteries are recommended.
An optional Ni-MH Rechargeable Battery from Olympus can be used for the recorder (P.59).
Notes
- Be sure to stop the recorder before replacing the batteries. Unloading the batteries while the recorder is in use may corrupt the file. If you are recording into a file and the batteries run out, you will lose your currently recorded file because the file header will not be able to close. It is crucial to change the batteries once you see only one Hash mark in the battery icon.
- Be sure to replace both batteries at the same time.
- Never mix old and new batteries, or batteries of different types and/or brands.
- If it takes longer than 1 minute to replace dead batteries, you may have to reset the time when you load fresh batteries (P.12).
- Remove the batteries if you are not going to use the recorder for an extended period of time.
Using the AC Adapter
Plug the optional AC adapter (Olympus Model A321 or A322) into household power outlet and connect the power plug to the recorder's power connector (DC 3 V) as shown in the illustration. Always stop recording before connection. Otherwise it may not be possible to play back the voice data being recorded.

Warning
- Always stop recording before connection or disconnection.
- When the AC adapter is not in use, disconnect the power supply plug from the power outlet.
- Use only the correct power supply voltage as indicated on the adapter.
- Do not use the AC adapter when connecting the recorder to the USB port.
Switching Between the Voice Recorder and Music Player
This device can be used as a voice recorder or as a music player.

Using the mode switch, choose between VOICE or MUSIC option.
VOICE: For recording or playing back voice files.
MUSIC: For listening to music files.
Meaning of icons in this manual

Set the mode switch to VOICE before operating the recorder.

Set the mode switch to MUSIC before operating the recorder.

Convenient features that can be used with both the Voice Recorder and Music Player.
If you have set the time and date, information as to when an audio file is recorded is stored automatically with that file. The time and date should be set to ease file management tasks. The time and date setting is also needed to perform the alarm playback function.
The hour indicator will flash automatically when you load batteries before using the recorder for the first time, or after the recorder hasn't been used for a long time. Proceed from step 1.

When the remote controller microphone is connected, buttons with the same names as those on the recorder work analogously.
Set the hour.
① Press the FF button or REW button to set the hour.
② Press the PLAY button to accept the hour.
- You can choose between 12 and 24 hour display by pressing the MENU button while setting the hour and minute.
Example: 5:45 P.M.
PM 5:45 17:45
(Initial setting)
Set the minute.
① Press the FF button or REW button to set the minute.
② Press the PLAY button to accept the minute.
Set the year.
① Press the FF button or REW button to set the year.
(2) Press the PLAY button to accept the year.
- You can choose the order of the year, month, day by pressing the MENU button while setting them.
Example: March 14, 2003

1 Set the month.
① Press the FF button or REW button to set the month.
② Press the PLAY button to accept the month.
Set the date.
① Press the FF button or REW button to set the date.
② Press the PLAY button to accept the date.
6 Press the STOP button to close the menu.
Note
If you press the STOP button during the setup operation, the recorder will save the items that were set to that point.
Changing the Time/Date

Press and hold the MENU button for 1 second or longer.
The menu opens (P.31,50).
Press the FF or REW button until "TIME &DATE" flashes on the display.
3 Press the PLAY button. Time/Date screen appears. The hour indicator flashes, indicating the start of the Time/Date setup process.

Follow the same steps starting at step 1 in "Setting Time/Date" (P.12).
Before you connect the recorder to your PC and use it, you must first install the utility software from the included Software CD.
Applications included with "Voice & Music DM Series Utility Software"
- DSS Player: Recorded voice files can be downloaded to the PC for complete file management and playback solution.
- Windows Media Player: Music data can be converted into music files and uploaded to the recorder.
- Acrobat Reader is installed on your PC. It is required to view the accompanying manual in PDF format.
Be sure to confirm the following before installation:
- Exit all running applications.
- Eject the floppy disk if you are using one.
- If you are running Windows2000/XP or Mac OS X on the network, you need to log on as an Administrator.
Windows
1 Insert OLYMPUS Voice & Music DM Series Utility Software into the CD-ROM drive.
The installation program will start automatically. Once the program starts, jump to step 4. If it does not, follow the procedures in steps 2 and 3.
2 Click the [Start] button and select [Run].
3 Enter "D:\setup.exe" in the [Open] field and click [OK].
This is assuming the CD-ROM drive is D.
4 The installation Language Selection dialog box opens.
Click the desired language to select it.
5 Select the necessary software, when the OLYMPUS Voice & Music DM
Series Utility Software opening screen appears.

Installing DSS Player
6 Confirm your acceptance of the terms of the Licensing Agreement.
You must accept the terms of the Licensing Agreement to install DSS Player. If you accept them, click [Yes].
7 Register user information.
Register user information. Enter your name, company name, and license ID number (serial number).
The license ID number is printed on the license ID card. Click [Next]. A confirmation dialog box opens, click [Yes].
0 Select where to install DSS Player.
This lets you specify the folder in which to install DSS Player. Click [Browse] to find the desired installation folder. To accept the default folder, click [Next].
Note
If the installation folder does not exist, a confirmation dialog box opens to get your permission to create a folder for this purpose. Click [Yes].
0 Select a program menu folder.
You may change the program menu folder to another one, such as [Start Up]. To accept the default folder, click [Next].
10 Authorizing the start of file copying.
Confirm all "Current Settings". To accept them, click [Next].
Note
To change the program menu folder or installation folder, click [Back].
Copy files. Wait until DS
your PC, then click [Finish]. The screen returns to the opening screen automatically.
If you would like to install Windows Media Player at this time, please select "Install Windows Media Player" and proceed to step 12 below.
Installing Windows Media Player
12 Confirm acceptance of the terms of the Licensing Agreement.
You must accept the terms of the Licensing Agreement to install Windows Media Player. If you accept them, click [I Accept].
Installing Windows Media Player.
10 Select your Privacy Options.
You can set up your privacy options on this screen. If you want to install the software applying to your environment, change the check in the checkbox. To select the default, click [Next].
14 Customize the Installation Option.
Select the installation options. To select the default, click [Finish]. Installation is complete and Windows Media Player will start up. Close Windows Media Player to return to the opening screen.
If you would like to install Acrobat Reader at this time, please select "Install Acrobat Reader" and proceed to step 15 below.
Install Acrobat Reader
15 Install Acrobat Reader according to the directions on the screen.
Installing the Device Driver
16 Connect the recorder to your PC, referring to "Connecting to Your PC" (E S P.34).
When you connect the recorder to your PC for the first time after installing DSS Player, the recorder's driver will be installed automatically. If the driver is installed properly, DSS Player will start automatically.

Macintosh
1 Insert OLYMPUS Voice & Music DM Series Utility Software into the CD-ROM drive.
Double-click CD icon.
Double-click the desired language to select it.
Double-click the following icon.
(OS 9.x)
DSS Player for Mac Installer (OS X)
DSS Player (for Mac) Installer OS X
Click [Continue] when the DSS
4 Player for Mac opening screen appears.
5 Confirm your acceptance of the terms of the Licensing Agreement.
You must accept the terms of the Licensing Agreement to install DSS Player for Mac. If you accept them, click [Agree].
6 Select where to install DSS Player for Mac.
This lets you specify the folder in which to install DSS Player for Mac. To accept the default folder, click [Choose].
Installing DSS Player for Mac.

7 Completing setup.
Installation has finished. Click [Quit].
If you installed the software into the OS 9.x, you need restart your PC after completing the installation.

Recording
The recorder provides five folders, A, B, C, D and E, and each message recorded in a folder is saved as a Digital Speech Standard (DSS) file or a Windows Media Audio (WMA) file. These five folders can be selectively used to distinguish the kind of recording; for example, Folder A might be used to store private information, while Folder B might be dedicated to holding business information. Up to 199 messages can be recorded per folder.

Press the FOLDER button to choose a folder.
The folder name is displayed.
Total number of recorded files in the folder
Current file number
Current folder
2 Press the REC button to start recording.
The record/play indicator lamp glows red. Aim the microphone at the sound source. When using the remote controller microphone for recording, the indicator lamp and internal microphone of the recorder are switched off.
Current recording mode
Recording time
① Remaining recording time
3 Press the STOP button to stop recording.


Notes
- A beep will sound when remaining recording time reaches 60 seconds, 30 seconds, and 10 seconds while recording.
- "MEMORY FULL" or "FOLDER FULL" will be displayed when the memory or folder capacity is full. Delete any unnecessary files before recording any further (P.51) or transfer voice files to your computer using DSS Player Software.
Recording functions
Pause Recording
Pause
Press the REC button while recording.
"REC PAUSE" will flash on the display.
Resume Recording
Press the REC button again.
Recording will resume at the point of interruption.
Note
The recorder will time out after 10 minutes when left in "REC PAUSE".
When the microphone senses that sounds have reached a preset threshold volume level, the built-in Variable Control Voice Actuator (VCVA) starts recording automatically, and stops when the volume drops below the threshold level.
The VCVA feature helps extend recording time and conserve memory by turning off recording during silent periods. This helps make the playback, with no lulls or dead space, more efficient and convenient.

Press and hold the MENU button for 1 second or longer.
The menu opens (P.31).
Press the FF or REW button until "VCVA" flashes on the display.
Press the PLAY button.
The VCVA setup process begins.
4 Press the FF or REW button to choose between ON and OFF.
ON : Will start recording in VCVA mode.
OFF: Will resume recording in normal mode.
Press the PLAY button to complete the setup screen.
6 Press the STOP button to close the menu.
When ON is selected, a VCVA indication will be displayed on the screen.



7 Press the REC button to start recording. When the sound volume is lower than the preset threshold sound level, recording automatically stops after 1 sec approximately, recording automatically pauses after approximately 1 second, and "STANDBY" flashes on the display. The record/play indicator lamp glows when recording starts and flashes when recording pauses.
- When the remote controller is connected, the REC indicator lamp on the remote controller lights up but the record/play indicator lamp on the recorder will be switched off.
Adjust the start/stop actuation level
Press the FF or REW button to adjust the pause sound level during recording.
The VCVA level can be set to any of 15 different values. The higher the value, the more sensitive the recoder to sounds. At the highest value, even the faintest sound will activate recording.
The VCVA pause sound level can be adjusted according to the ambient (background) noise.
(a) Level meter (varies according to the sound volume being recorded)
6 Start level (moves to the right/left according to the set level)


Notes
- The start/stop actuation level also varies depending on the selected microphone sensitivity mode (P.24).
- To ensure successful recordings, prior testing and adjustment of the start/stop actuation level is recommended.
To enhance sound quality during recording, use the Remote Controller Microphone or an optional external microphone. If a stereo microphone is used, recording in SHQ (Stereo High-Quality) mode is possible. Please note, when a microphone is connected to the jack on the recorder, the jack functional switch-over is made automatically.

Make sure that the recorder has stopped.
Connect to the jack on the recorder.
If an external microphone is connected to the jack on the recorder, the built-in microphone is disabled.
Applicable external microphones
Remote controller microphone: MR12
MR12 contains a non-directional microphone. With a clip, you can attach the microphone on your jacket's pocket, etc. This microphone is used to record your voice or voices of people close to you.
- Noise-Cancellation microphone: ME12 (optional) (Dictation microphone)
This microphone is used to record your own voice while minimizing surrounding noise.
Stereo microphone: ME50S (optional)
When using a stereo microphone, the recorder will switch-over to SHQ mode automatically and recording in WMA format, noise-free sound can be accomplished. Stereo recording is only possible in SHQ mode.
Notes
- Do not insert or remove a microphone into or from the jack while recording.
- If an earphone is connected to the remote controller recording is not possible.
- If an earphone is connected to the remote controller EAR jack while recording, recording will stop automatically.
You can select from among three recording modes: HQ (High Quality) mode, SP (Standard Playback) mode and LP (Long Playback) mode.
If an optional stereo microphone is used, the only possible recording mode is SHQ (Stereo High Quality).

Press and hold the MENU button for 1 second or longer.
"REC MODE" will be displayed on the screen (P.31).
Press the PLAY button.
The recording mode setup process begins.
Press the FF or REW button to choose from HQ, SP and LP.
4 Press the PLAY button to complete the setup screen.
Press the STOP button to close the menu.


Note
Choose SHQ/HQ or SP mode for recording meetings or lectures with crisp clarity.
Microphone sensitivity is adjustable to meet recording needs.

Press and hold the MENU button for 1 second or longer.
The menu opens (P.31).
Press the FF or REW button until "MIC SENSE" flashes on the display.
Press the PLAY button.
The microphone sensitivity setup process begins.
Press the FF or REW button to choose between CONFERENCE and DICTATION.
CONference: High-sensitivity mode that records sounds in all directions.
DICTATION: Low-sensitivity mode suited for dictation.
Press the PLAY button to complete the setup screen.
6 Press the STOP button to close the menu.
REC MODE
MIC SENSE
LOCK
BACK SPACE
【MIC SENSE】
CONFEERENCE
DICTATION
Notes
- If you want to record clear or noise-free dictation, select DICTATION mode and place the microphone 3 to 4 inches from the source.
- If the ambient (background) noise is too loud to get a clear recording even in DICTATION mode, we recommend that you use an ME12 single directional microphone (sold separately).

Press the FOLDER button to choose folder.
Press the FF or REW button to choose the file that you want to play.
If you keep pressing the FF or REW button in stop mode, the recorder continuously skips to the beginnings of files.
3 Press the PLAY button to start playback.
The record/play indicator lamp glows green.
Current playback time
Total recording time of the file being played
Press the VOL (+) or VOL (-) button to select the proper sound volume.
The display shows the volume level. You can choose between 0 to 30.
Press the STOP button at any point you want to stop the playback.
Resume playback by pressing PLAY button again.


Note
You can listen to audio playback through the earphone connected to the jack on the recorder or the EAR jack on the remote controller.
| Playback functions | Operation | How to Cancel |
| Fast playback (F.PLAY) | Press the PLAY button once while playing a file.*1 ➔ The recorder plays back at approximately 50% faster than normal rate. | Press the PLAY button 2 times while fast playing back. ➔Playback returns to normal rate. |
| Slow playback (S.PLAY) | Press the PLAY button once while fast playing back.*1 ➔ The recorder plays back at approximately 25% slower than normal rate. | Press the PLAY button once while slow playing back. ➔Playback returns to normal rate. |
| Cue (CUE) | Hold the FF button while playing a file. ➔ The recorder stops when it reaches the end of the file. Continue pressing the FF button to proceed with the cue from the beginning of the next file. | Release the FF button. ➔Replays at the original speed. |
| Review (REVIEW) | Hold the REW button while playing a file. ➔ The recorder stops when it reaches the beginning of the file. Continue pressing the REW button to proceed with the review from the end of the previous file. | Release the REW button. ➔Replays at the original speed. |
| Skipping to beginning of a file*2 | Press the FF button during playback, fast playback, or slow playback.*3 ➔ The next file is cued and playback starts at the original speed. | |
| Press the REW button during playback, fast playback, or slow playback.*3 ➔ The file being played is cued and playback starts at the original speed. |
1: As in normal playback, operations such as playback stop, file cueing, and index mark (E P.30) insertion are possible in fast playback and slow playback.
2: If you keep pressing the FF or REW button in stop mode, the recorder continuously skips to the beginnings of files (F.SKIP/ B.SKIP).
*3: If an index mark is encountered midway, playback begins at that point.
Note
If you set Noise Cancel to "LOW" or "HIGH", you cannot use the Fast Playback and Slow Playback functions.
This function enables repeated playback of part of the file being played. If the continuous playback function is used together, two or more files can be repeatedly replayed as long as they are in the same folder.

Choose the file for Repeat Playback, and press the PLAY button.
File playback begins.
2 Press the REPEAT button briefly at the point you want to start Repeat Playback.
"REPEAT END?" flashes until you designate the end point.
Press the REPEAT button briefly again at the position you want Repeat Playback to end.
The recorder repeatedly plays back the section between the start and the end positions until you cancel Repeat Playback.
If continuous playback is set to ON, the end position can be set to the extent of the last file in the folder.



Press the STOP button.
RepeatPlaybackiscancelled.
You can use Fast Playback and SlowPlayback functions, insert and delete index marks, and use the Noise Cancel function.
Notes
- If no end position is designated, the end of the file becomes automatically the end position. If continuous playback is set to "ON", the end of the last file in the folder is set to the end position and then repeated playback starts.
- If you pass the start or end position by pressing the REW or FF button, Repeat Playback will be cancelled.
- To use this function, briefly press the REPEAT button. If you hold it 1 second or longer, the Moving Files screen appears.
If recorded audio is difficult to understand because of noise, adjust the Noise Cancel setting level. Noise will be reduced in the file when its played back for better sound quality.

Press and hold the MENU button for 1 second or longer while the file is playing.
Displays currently set Noise Cancel level.
Press the MENU button again to choose a noise cancel level.
The levels switch in the following rotation, "OFF" "LOW" "HIGH".
If the display is already set to Noise Cancel, start from step 2.
Change the Noise Cancel level within 8 seconds, otherwise the level is set at the displayed level and the display returns to its original view.


Notes
- If you set it to "LOW" or "HIGH", the display flashes the Noise Cancel level for about 2 seconds when a file is played back.
- If you set Noise Cancel to "LOW" or "HIGH", the setting remains valid until it's set to "OFF".
- If you set Noise Cancel to "LOW" or "HIGH", you cannot use the Fast Playback and Slow Playback functions.
- If Noise Cancel is used for files recorder in SHQ, the files will be played in monaural mode.
Index marks can be placed in a file during recording or playback to provide and quick and easy way of keeping track of important sections in the file.

Setting an Index Mark
Press the INDEX button during recording or playback to set an index mark.
An index number appears on the display.

Locating an Index Mark
2 Hold the FF or REW button while playing a file.
The recorder stops for 1 second when it reaches the index mark.
Clearing an Index Mark
3 Locate the index mark you want to clear.
4 Press the ERASE button while the index number appears for approximately 2 seconds on the display.
The index mark is erased.

Notes
- Up to 16 index marks can be set in a file. Attempting to set more index marks will cause "INDEX FULL" to appear on the display.
- Index marks cannot be set or cleared in a locked file.
- In case of WMA files, index marks can only be placed in files recorded with Olympus recorders.
Press and hold the MENU button for 1 second or longer.
REC MODE
MIC SENSE
LOCK

BACK SPACE

ALL PLAY

TIME&DATE

FORMAT

CONTRAST

BEEP

BACKLIGHT

EXT.INPUT

COMMENT

FOLDER NAME

ALARM

VCVA
Selection from HQ, SP and LP modes.
Mic sense setting (eP.24).Selection between CONFERENCE (high-sensitivity mode) and DICTATION (low-sensitivity mode).
Locking files setting. Selection between ON (locked) and OFF (unlocked).
Back space setting. Selection from OFF, 1 SEC SKIP and 2 SEC SKIP.
Continuous playback setting. Selection between ON (enabled) and OFF (disabled).
Time/Date setting. In order of hour, minute, year, month and day (P.12).
Recorder formatting.
LCD contrast adjustment. Adjust the level from 1 to 12.
System sounds setting. Selection between ON (enabled) and OFF (disabled).
Backlight setting. Selection between ON (enabled) and OFF (disabled).
EXT INPUT setting. Selection from AUTO SELECT,STEREO INPUT and MONAURAL INPUT.
Assigning file comments.
Folder naming.
Alarm playback setting. Selection between ON (enabled) and OFF (disabled).
VCVA setting (P.20). Switch between ON (enabled) and OFF (disabled).

Press the FF button or REW button.
Notes
- Part of the menu is common with the MUSIC mode.
- If you press the STOP button or the REC button, during a menu setup operation, the recorder will stop and apply the items that were set to that point.
- The recorder will stop if you leave it idle for 3 minutes during a menu setup operation, when a selected item is not applied.
Using DSS Player Software
The DSS Player Software can be used to do the following:
- Playback voice files on your PC and on the recorder when connected via USB. Download files from the recorder to the PC or upload files from the PC to the recorder.
- Change the order of the music files stored in the recorder.
Precautions on using the recorder connected to a PC
- When you are downloading a file from the recorder or uploading a file to the recorder, do not remove the USB cable even if the screen is indicating you can. Data is still being transferred while the record/play indicator lamp is blinking. When removing the USB cable, be sure to follow the description in P35. If the USB cable is removed before the drive is stopped, data may not be successfully transferred.
- On a PC, do not format the drive of the recorder. Initialization is not successfully achieved on a PC. For initialization, follow the instructions in the menu screen of the recorder.
-
Folder (directory) names displayed by file management tools such as Explorer attached to Microsoft Windows and Finder attached to Mac OS are different from the folder names settable with the recorder or DSS player.
-
If folders or files stored on the recorder are moved or renamed by using a file management tool such as Explorer or Finder, the order of files may be changed or files may become unrecognizable.
Data can be written or uploaded to the recorder eventhough the attribute of the recorder drive is shown as Read-only by the operating system of the PC. - As the noise may cause adverse effects on electronics devices nearby the recorder, unplug the earphone and remote controller when you connect the recorder to a PC.
To open Online Help, you have the following options.
(Windows)
- Click the [Start] button, select [All Programs], then [Olympus DSS Player 2002], then click [Help].
- While DSS Player is running, choose [Contents] from the [Help] menu.
- While DSS Player is running, press [F1] on the keyboard.
(Macintosh)
- While DSS Player is running, choose [DSS Player for Mac Help] from the [Help] menu.
Search by Contents
Once the Online Help screen appears, click the Contents tab.
2 Double-click the icon of the desired topic heading.
The title of the topic is displayed.
Double-click the ?icon of the desired topic.
An explanation of the topic is displayed.
Search by Key word

Once the Online Help screen appears, click the Index tab.
2 Enter text.
Matching keywords are located automatically.
3 Choose a topic, then click [Display]. An explanation of the topic is displayed.

Note
For more information on menus and operations, refer to Online Help. You will be able to use Online Help after DSS Player is installed.
Be sure to finish installing DSS Player before connecting the recorder.


Connecting to your PC using the USB cable
1 Release the HOLD switch.
2 Insert end A of the USB cable to your PC's USB port or USB hub.
3 Confirm that the recorder is not in use before attaching end b of the USB cable to the terminal port of the recorder.
"REMOTE" is displayed on recorder if the USB cable is connected.

Windows
When the recorder is connected and "My Computer" is opened, a removable disk drive is displayed. If "Add New Hardware Wizard" appears, cancel the wizard by pressing the [Cancel] button and then install DSS Player.

Macintosh
If the recorder is connected to Mac OS, an icon with a drive name of "unlabeled" appears.
Disconnecting from Your PC
Windows 98/98 SE
1 Confirm that the record/play indicator lamp on the recorder is not flashing. Right-click the Removable Disk icon in My Computer and select [Eject].
2 Disconnect the USB cable.
Windows Me/2000/XP
1 Click the on the task bar located at the lower-right corner of the screen. Click [Safely remove USB Mass Storage Device-Drive].
It will read [Stop USB Disk-Drive] for Windows Me. The drive letter will differ depending on the computer being used.

2 When the Safe To Remove Hardware window appears, click [OK].
3 Disconnect the USB cable.
Macintosh
1 Move the icon of the recorder's drive displayed on desktop to trash box by drag and drop.
2 Disconnect the USB cable.
Notes
- NEVER disconnect the USB cable while the record/play indicator lamp is flashing. If you do, the data will be destroyed.
Refer to the user's manual for your PC regarding the USB port or USB hub on your PC. - Be sure that you connect the USB cable either directly to the USB port on your PC or the self-power (AC adapter connection) USB hub.
- Be sure to push the cable connector all the way in. Otherwise, the recorder may not operate properly.
- Release the HOLD switch.
Connecting to your PC using the cradle
Place the recorder on the cradle
Insert end A of the USB cable to your PC's USB port or USB hub.
2 Connect the end b of the USB cable to the cradle.
3 Make sure that the recorder is off, and place it in the cradle.
① Set the recorder vertically.

(2) While pushing down the top of the recorder, set the recorder on the cradle. In this case, make sure that concavity on the rear of the recorder fits convexity of the cradle.
"REMOTE" is displayed on recorder if the USB cable is connected.
Remove the recorder from the cradle
Follow step 1 in "Disconnecting from Your PC" (P.35).

Make sure that the recorder's record/play indicator lamp isn't flashing, and remove the recorder from the cradle.
Hold the cradle with your hand, and raise the recorder from the top end to remove it from the hook, as shown in the illustration.


Notes
- Do not touch the connection point on the front of the cradle (at the low end), as that may cause bad connection.
- The cradle does not have the recharging function.
Windows
By connecting the recorder to your PC, you can automatically start the application.
Disabling automatic start
Right click the icon in the System Tray in the lower right-hand corner of the screen, then click Select startup application.
2 Select and click [DSS Player 2002]. The check mark on [DSS Player 2002] disappears. For automatic start, select and click DSS Player to reinstate again.
Manual start
Start Windows.
2 Click the [Start] button, select [All Programs], then [Olympus DSS Player 2002].
3 Click [Olympus DSS Player 2002].


Notes
- You can not run more than one DSS Player program or multiple copies of the same program simultaneously.
- If you connect the recorder before installing DSS Player, the "Add New Hardware Wizard" dialog box will open. If this happens, click [Cancel] to exit the wizard, then install DSS Player.
Macintosh
To start, open the "DSS Player for Mac" folder created upon installation and double-click the icon.


Note
DSS Player for Mac does not have the automatic start function.
Using the Recorder as a Music Player
The recorder supports music files in MP3 and WMA formats, which can be transferred from the PC to the corresponding music folder of the recorder.
Using Windows Media Player
Windows
By using Windows Media Player, music files from music CDs can be converted (ripped) (P.43) and music files that you bought from any music distribution sites can be easily transferred to the recorder (P.44).

Macintosh
Windows Media Player included with the recorder is for Windows only. Please use your favorite application software according to your use.
Copyright and copyright protection feature (DRM)
By the Copyright Act, any voice/music files and music CDs downloaded from the Internet without the copyright holder's permission may not be reproduced, distributed, publicized/re-publicized on the Internet, or converted into MP3 or WMA files for the purpose of commercial business or sale.
A WMA file may be provided with DRM (Digital Right Management) for copyright protection. DRM limits the file to copy or distribute music files that are converted (ripped) from a music CD or downloaded from music distribution services. To transfer a WMA file with DRM to the recorder, you need to use appropriate methods such as Windows Media Player. Copying the music files with DRM purchased from online music distribution service to a portable device such as this recorder may be restricted.
Windows Media Audio License and Distribution Agreement
- You have acquired an item ("DM-20/10") that includes software licensed by OLYMPUS from Microsoft Licensing Inc. or its affiliates ("MS"). Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.
- [Approved alternative text if OLYMPUS does not mention MS in the EULA text: "You have acquired an item("DM-20/10") which includes software licensed by OLYMPUS from one or more software licensors ("OLYMPUS's Software Suppliers"). Such software products, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.]
- IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA"), DO NOT USE THE DM-20/10 OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT OLYMPUS FOR INSTRUCTIONS ON RETURN OF THE UNUSED DM-20/10(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DM-20/10, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
- GRANT OF LICENSE. The SOFTWARE is licensed, not sold. This EULA grants you the following rights to the SOFTWARE:
You may use the SOFTWARE only on the "DM-20/10".
NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. [OLYMPUS] HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE "DM-20/10", AND MS HAS RELIED UPON [OLYMPUS] TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.
NO WARRANTYES FOR THE SOFTWARE. THE SOFTWARE is provided "ASIS" and with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTYIES REGARDING THE "DM20/10" OR THE SOFTWARE, THOSE WARRANTYES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems, Inc. has contractually obligated MS to make this disclaimer.
No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE...
Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the "DM-20/10", and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.
EXPORT RESTRICTIONS. You acknowledge that the SOFTWARE, or any part thereof, or any process or service that is the direct product of the SOFTWARE (the foregoing collectively referred to as the "Restricted Components") are of U.S. origin. You agree to comply with all applicable international and national laws that apply to these products, including the U.S. Export Administration Regulations, as well as end-user, end-user and destination restrictions issued by U.S. and other governments. For additional information on exporting Microsoft products, see http://www.microsoft.com/exporting/.

① Features taskbar
② Quick Access box
③ Play button
④ Stop button
(5) Previous button
⑥ Next button
⑦ Seek slider
⑧ Rewind button
(9) FastFowword button
Volume slider
1 Mute button
Windows
Insert CD into the CD-ROM drive and start Windows Media Player.
2 From the Features taskbar, click the [Copy from CD] menu.
3 Click [Find Album Info] of Quick Access box.
If Internet connectivity is available, CD information is searched.
Put a check mark on the music file that you want to copy.
Click [Copy Music] of Quick Access box.
0 Files copied to a PC are stored in WMA format. Music files copied are categorized by artist, album, genre, etc. and added to the play list.

Transferring Music File to the Recorder
Windows
1 Connect the recorder to a PC and start Windows Media Player.
2 From Features taskbar, click [Copy to CD or Drive].
3 Select the play list to be transferred to the recorder and put the check marks on the music file that you want to transfer.
The order of music pieces can be changed by Drag & Drop of the music file in the play list displayed.

From Item on Device, select the drive corresponding to the recorder.
4 The recorder is recognized as a Removable Disk. If you skip to step 6 below, the music file is transferred to the music A folder (root of the device's drive).
Select the destination folder.
To transfer to the music A folder; select the blank part*1 from Item on Device.
To transfer to the music B folder; select DSS_FLDF.
Click the [Copy] button of Quick Access box.
0 The file is transferred to the recorder. The music file transferred to the recorder is displayed in Item on Device.
Note
Copying the music files with DRM purchased online music distribution service to a portable device such as this recorder may be restricted.
The recorder has 2 music folders; music A and music B, to store music files transferred from a PC. 2 folders can be conveniently used depending on the genre of music files.

1 Insert the stereo earphone or remote controller into the jack on the recorder. If a remote controller is used, insert the earphone into the EAR jack.
2 Press the FOLDER button to choose a folder.
Press the FF or REW button to choose the music file that you want to play.
The filename and the length of the music track will be displayed. If you hold the FF or REW, files are skipped continuously.
(a) File being selected
Length of the file being selected
Press the PLAY button to start playback. The record/play indicator lamp will flash in green, and the title and artist name will scroll on the left side of the screen.
Title and artist name of the file being played
④ Play time of the file being played
Press the VOL (+) or VOL (-) button to select the proper sound volume.
The display shows the volume level. You can choose between 0 to 30.
The next track will automatically start once the track being played is finished.


Notes
- The proper bit rate for playback on the recorder are 32 kbps to 160 kbps for both the MP3 and WMA format.
- It is possible to play back files with different bit rates (converting the bit rate within one file); however, the displayed time may not be accurate.
- When using the earphones, do NOT set the volume too high. Listening at very high volume may lead to hearing loss.
- It is possible to listen to music without the earphones, using the internal speakers; however, the sound will be in mono, not stereo.
- Up to 40 characters per track can be used to list title and artist name.
Playback Functions
Skip a Music File While Playing It
Press the FF button while playing a music file.
The recorder skips to the beginning of the next track and starts playing it.
Press the REW button while playing a music file.
The recorder skips to the beginning of the current track and starts playing it.
Fast Forward
Hold the FF button while playing a music file.
Will fast-forward to the end of the track and stop at the beginning of the next track.
Canceling Fast Forward
Release the FF button where you want the music file played.
Playback begins.
Fast Rewind
Hold the REW button while playing a music file.
Will rewind to the beginning of the current track and resume playback.
Canceling Fast Rewind
Release the REW button where you want the music file played.
Playback begins.
CancelingPlayback
Press the PLAY or STOP button.
Will stop playing the current track.
VariousPlaybackFeatures
Equalizer
The equalizer mode is selected in the following order each time the EQ (equalizer) button is pressed.
→FLAT→ROCK→POP→JAZZ→USER
You can set/create your own equalizer preferences using the user equalizer (USER EQ) function.
- If no action is taken within 2 seconds after the EQ button is pressed, the display will revert to the normal indication.
Repeat and Random Play
The play mode is switched in the following order each time the REPEAT button is pressed more than 1 second with playback stopped or is pressed during playback.
→ Normal play → Single music repeat play → All music repeat play Random play← Random repeat play
| Function | Explanation | Display indicator |
| Normal play | Will stop after all the tracks been played. | No indication |
| Single music repeat play | Will play one track repeatedly. | ← |
| All music repeat play | Will play all the tracks from first to last continuously. | ← |
| Random repeat play | Will continuously play all the tracks in random order. | → RANDOM |
| Random play | Will stop after all the tracks have been played in random order. | RANDOM |
The recorder has WOW, an audio processing technology that increases sound clarity and bass quality. The level of the surround effect (SRS 3D) and the bass effect (TruBass) may be individually adjusted through three levels of processing or turned off.
Surround effect (SRS 3D): Increases the sound-expansion effect and sound clarity.
Bass effect (TruBass): Enriches the low sounds.

Press and hold the MENU button for 1 second or longer.
"WOW EFFECT" will be displayed on the screen (P.50).

Press the PLAY button.
The surround effect setup process begins (SRS 3D).
Press the FF or REW button to select the surround effect level.
The levels switch in the following rotation, "OFF" "LOW" "MIDDLE" "HIGH".
4 Press the PLAY button to register your setting.
The bass effect setup process begins (TruBass).


Press the FF or REW button to select the bass effect level.
The levels switch in the following rotation, "OFF" "LOW" "MIDDLE" "HIGH".
6 Press the PLAY button to save your setting.
7 Press the STOP button to close the menu.
If you wish to set other menus, press and hold the PLAY button for more than 1 second without pressing the STOP button.
If you want to change the WOW level while listening to sound, press the MENU button for at least 1 second during playback and then start procedure from step 3.
Notes
- Both the surround effect and bass effect are OFF as the WOW default settings.
- If there is no action taken within 8 seconds during the WOW settings during playback, the recorder will revert to normal play.
- "WOW" will be displayed on the screen if the surround effect or the bass effect is set.
- The WOW effect will be weakened if the bit rate for any music file is less than 32 kbps.
- Depending on the song, the WOW effect will be heightened, and may sound like noise. If this happens, adjust the WOW effect.

Press and hold the MENU button for 1 second or longer.


Press the FF button or REW button.
Notes
- Part of the menu is common with the VOICE mode.
- If you press the STOP button or the REC button, during a menu setup operation, the recorder will stop and apply the items that were set to that point.
- The recorder will stop if you leave it idle for 3 minutes during a menu setup operation, when a selected item is not applied.
Erasing One File at a Time
A selected file can be erased from a folder.

Press the FOLDER button to choose a folder.
Press the FF or REW button to choose the file you want to erase. File to be erased
3 Press the ERASE button. "FILE ERASE?" flashes on the display for approximately 8 seconds.
Press the ERASE button once more when "FILE ERASE?" is flashing. The display changes to "FILE ERASE!" and erasing will start.
"ERASE DONE" is displayed when the file is erased. File numbers will be reassigned automatically.




Erase All Files from a Folder
All files in a folder can be erased simultaneously, except for locked files.

Press the FOLDER button to choose the folder you want to erase all files.
Folder from which to erase files
2 Press the ERASE button for 3 seconds or longer.
"ALL ERASE?" flashes on the display for approximately 8 seconds.
Press the ERASE button once more when "ALL ERASE?" is flashing.
The display changes to "ALL ERASE!" and erasing will start.
"ERASE DONE" is displayed when the files are erased. Locked files are reassigned file numbers in ascending order.




Notes
- An erased file cannot be restored.
- If the ERASE button is not pressed within the 8 seconds after "FILE ERASE?" or "ALL ERASE?" starts flashing, the recorder will revert to stop status.
- Completion of erasing may take 10 seconds. Never do anything during this period because data may be corrupted. Battery removal and AC adapter setting/removal are not permissible, whether or not the battery is set in the recorder.

Setting the HOLD switch to the HOLD position. If you set the recorder to HOLD status by sliding the HOLD switch in the direction of the arrow, the current conditions will be preserved, and all buttons and switches except the HOLD switch will be disabled. This feature is useful when the recorder has to be carried in a bag or pocket.
Remember to reset the HOLD switch when using the recorder.
Running state when HOLD is set
1: State of the recorder, 2: HOLD of the recorder, 3: HOLD of the remote controller, 4: Button operation on the recorder, 5: Button operation on remote controller
| 1 | 2 | 3 | 4 | 5 |
| STOPS | On | Not connected | The display goes out after "HOLD" blinks for 2 seconds.*1 | —— |
| On | Off | The display goes out after "HOLD" blinks for 2 seconds.*1 | Normal operation. If the recorder stops after button operation, the display goes out 20 seconds later. | |
| Off | On | Normal operation | Button operation on the remote controller is invalid. | |
| Running | On | Not connected | If HOLD is applied during playback (recording), operation is disabled with the playback (recording) state unchanged.*2 | —— |
| On | Off | If HOLD is applied during playback (recording), operation is disabled with the playback (recording) state unchanged.*2 | Normal operation. If the recorder stops after button operation, the display goes out 20 seconds later. | |
| Off | On | Normal operation | Button operation on the remote controller is invalid. However, the REC lamp is lit while the recorder is recording. |
1: Pressing any button makes clock display blink for 2 seconds but the recorder does not start.
2: The recorder stops when playback completes or recording terminates due to no memory space.
Note
The alarm will sound at the scheduled time even if the recorder is set to hold. The recorder begins to play the file associated with the alarm when you press any button.
Using the Recorder as a Reader/Writer
With the recorder connected to your PC, you can download data from the memory to your PC and upload data stored on your PC to the memory.
- You will need to install the Olympus DSS Player Software if you are using Windows 98/ 98SE.
Example: Copying Data from PC to Recroder using Explorer or Finder
1 Start Windows.
Connecting the recorder to your PC.
For the connection procedure, refer to "Connecting to Your PC using the USB cable" (P.34).
Open the Explorer or Finder window.
The recorder will appear as a removable drive icon.
Copy the data.
While the data are being written or copied, the record/play indicator lamp on the recorder will flash.
Before disconnecting the recorder from your PC, refer to "Disconnecting from Your PC" (P.35).
Note
NEVER disconnect the USB cable while the record/play indicator lamp is flashing. If you do, the data will be destroyed.
Alarm Message List
| Message | Meaning | Explanation | Action |
| BATTERY LOW | Low battery power | Battery power is getting low. | Replace with new batteries (€ P.10). |
| LOCK ON | Erase-locked | Tried to delete a locked file. | Unlock the file. |
| INDEX FULL | Index full | The file is full of index marks (maximum of 16 marks). | Erase index marks that are no longer required (€ P.30). |
| INDEX CAN'T BE ENTERED | File not supporting index | Tried to incorporate WMA file index marks into the music files or the files not recorded with the recorder. | You can incorporate index marks into the voice files recorded with the recorder or IC recorders from Olympus only. |
| FOLDER FULL | Folder full | The folder is full of files (maximum of 199 files). | Erase unnecessary files (€ P.51). |
| Maximum number | The destination folder already has the maximum number of files (199). | Erase unnecessary files (€ P.51). | |
| OVER-FLOW | Too many characters input | Exceeds the maximum number of characters that can be registered. | Reduce the number of characters within the limit. Up to 12 characters can be used for a folder name. Up to 100 characters can be used for a file comment. |
| COMMENT CAN'T BE ENTERED | File not supporting comment | Tried to incorporate comments into WMA files. | You can incorporate comments into the voice files recorded with the recorder or IC recorders from Olympus only. |
| MEMORY ERROR | Error in the internal flash memory | Error in the internal memory. | This is a malfunction, so go to the store where you purchased the recorder or an Olympus service station for repair. |
| LICENCE MISMATCH | Illegally copied file | The music files copied illegally. | Delete the file (€ P.51). |
| MEMORY FULL | Zero remaining memory | No remaining internal memory. | Erase unnecessary files (€ P.51). |
| NO FILE | No file | No files were found in the folder. | Select another folder. |
| FORMAT ERROR | Formatting error | There was an error while formatting the recorder's memory. | Reformat the memory. |
| SAME FILE | Same named file | Tried to create or store a file that has same name as a file in the folder. | Change the file name. |
| SYSTEM ERROR | System error | System error detected in the recorder. | This is a malfunction. Contact the place of purchase or Olympus Service Center for repair. |
Troubleshooting
| Symptom | Probable cause | Action |
| Nothing appears on the display | The batteries are not loaded properly. | Verify polarity is correct. |
| The batteries are dead. | Replace with new batteries (€ P.10). | |
| The recorder is in HOLD mode. | Release the recorder from HOLD (€ P.54). | |
| Won't start | The recorder is in HOLD mode. | Release the recorder from HOLD (€ P.54). |
| The batteries are dead. | Replace with new batteries (€ P.10). | |
| Unable to record | Low remaining internal flash memory. | Erase unnecessary files (€ P.51). |
| The maximum number of files has been reached. | Check another folder. | |
| MUSIC mode is active. | Switch to VOICE mode (€ P.11). | |
| No playback tone heard | The earphone is connected. | Unplug the earphones to use the internal speaker. |
| The VOLUME button is set to 0. | Adjust the VOLUME button. | |
| Unable to erase | The file is locked. | Unlock the file. |
| Noise heard during playback | The recorder was shaken during recording. | — |
| The recorder was placed near a cell phone or fluorescent lamp while recording or during playback. | Move the recorder. | |
| Recording level too low | The microphone sensitivity is too low. | Set the microphone sensitivity to CONFERENCE mode and try again (€ P.24). |
| Unable to set index marks | The maximum number of index marks (16) has been reached. | Erase unnecessary index marks (€ P.30). |
| The file is locked. | Unlock the file. | |
| Won't work with AC adapter | A non-standard AC adapter is being used. | Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional). |
| Cannot find the downloaded file | The destination folder for downloading was other than the music A folder. | Copy the music file into the music A folder. |
| VOICE mode is active. | Switch to MUSIC mode (€ P.11). | |
| Cannot find the recorded voice | MUSIC mode is active. | Switch to VOICE mode (€ P.11). |
| Wrong folder. | Switch to the right folder. |
Accessories (optional)
Stereo Microphone: ME50S
To create stereo recodings in WMA format with clear sound and reduced noise.
Noise-Cancellation microphone: ME12
(Dictation microphone)
Used to get crisp recordings of your own voice by reducing the effects of ambient noise.
AC adapter: A321 (US and Canada) or A322 (Europe except U.K.)
Ni-MH Rechargeable Battery Charger: BU-400
Charger for AA batteries (1 to 4) or 1 to 2 AAA batteries.
Ni-MH Rechargeable Battery: BR401
High-efficiency rechargeable long life batteries.
Connecting cord: KA232*
Use to connect the microphone jack of this unit to a radio or other sound source.
Plug adapter: PA3
A mini plug adapter to connect 2.5mm miniplug devices such as microphone to the recorder 3.5mm mini-jack.
- Use this accessory with the PA3 plug adapter.
Specifications
For the Digital Voice Recorder
Recording format
DSS (Digital Speech Standard)
WMA (Windows Media Audio)
Input level -70 dBv
Sampling frequency
SHQ mode: 44.1 kHz
HQ mode: 44.1 kHz
SP mode: 12 kHz
LP mode: 8 kHz
Overall frequency response
SHQ mode: 300 to 8,000 Hz
HQ mode: 300 to 7,000 Hz
SP mode: 300 to 5,000 Hz
LP mode: 300 to 3,000 Hz
Recording time
DM-20 (128 MB)
SHQ mode: 4 hours 20 minutes
HQ mode: 8 hours 45 minutes
SP mode: 20 hours 55 minutes
LP mode: 44 hours 45 minutes
DM-10 (64 MB)
SHQ mode: 2 hours 10 minutes
HQ mode: 4 hours 20 minutes
SP mode: 10 hours 25 minutes
LP mode: 22 hours 20 minutes
Alkaline battery life
Recording: Approx. 16 hours
Playback: Approx. 9 hours
Ni-MH Rechargeable Battery life
Recording: Approx. 12 hours
Playback: Approx. 8 hours
For the Digital Music Player
Compatible data format
WMA, MP3 format
Sampling frequency
44.1 kHz
Frequency band
20 to 20,000 Hz
Playback time
DM-20 (128 MB)
100 to 340 minutes
DM-10 (64 MB)
50 to 170 minutes
(Time may vary depending on the bit rate
of the music data.)
Maximum headphone output
5mW + 5mW (at load of 32
Alkaline battery life
Approx. 10 hours
Ni-MH Rechargeable Battery life
Approx. 8 hours
Common specifications
Recording medium
Built-in flash memory
128 MB (DM-20)
64 MB (DM-10)
Speaker
Built-in 023 mm round dynamic speaker
MIC/EAR/REMOTE jack
03.5 mm mini-jack, impedance MIC 2kΩ,
EAR 8Ω or more
Maximum working output (3 V DC)
180 mW or more (8 Ω speaker)
Input power requirement
Rated voltage: 3 V
Batteries: Two AAA Alkaline batteries
(LR03 or R03) or Two Ni-MH
rechargeable batteries
External power supply: AC adapter
External dimensions
109.5 x 39.5 x 15 mm
(without protrusions)
Weight
85 g (including alkaline batteries)
-
Specifications and design are subject to change without notice.
-
Battery life is measured by Olympus. It varies greatly according to the type of batteries used and the conditions of use.
Technical Assistance And Support
The following are contact information for technical support for Olympus recorders and software only.
Technical Hotline Number in the U.S. and Canada 1-888-553-4448
User Support E-mail address in the U.S. and Canada distec@olympus.com
Technical Hotline Number in Europe
Toll free number 00800 67 10 83 00 available for Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
Charged numbers for the Rest of Europe
+49 180 567 1083
+49 40 23773 899
User Support E-mail address in Europe dss/support@olympus-europa.com
VOICE & MUSIC
DM-20 DM-10
MODE D'EMPLOI
DSS Player for Mac Installer
(OS X)
DSS Player (for Mac) Installer OS X
Terminez linstallation.
Batterie Ni-MH rechargeable: BR401
Prise MIC/EAR/REMOTE
Prise mini-jack 03,5 mm, impédance MIC
Instalar DSS Player for Mac.

(Premises/Goods delivery) Wendenstrasse 14-18, 20097 Hamburg, Germany. Tel. 040-237730
(Letters) Postfach 10 49 08. 20034 Hamburg. Germany.
OLYMPUS OPTICAL CO.(U.K.) LTD.
2-8 Honduras Street, London EC1Y 0TX, United Kingdom, Tel. 020-7253-2772
http://www.olympus.com
Declaration of Conformity
Model Number: DM-20, DM-10
Trade Name: DIGITAL VOICE REORDER
Responsible Party: OLYMPUS AMERICA INC.
Address: 2 Corporate Center Drive, Melville, NY 11747-3157, U.S.A.
Telephone Number: 800-622-6372
This device Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Canadian RFI
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
"CE" mark indicates that this product complies with the European requirements for safety, health, environment and customer protection.
