SMKA 2000 A3 - Massage device SILVERCREST - Free user manual and instructions

Product Type	Cordless Neck Massager
Model	SMKA 2000 A3
Brand	SilverCrest
Intended Use	Massaging the neck of people; indoor household use only; not for medical purposes
Power Supply	Plug-in mains adapter (100-240V~, 50/60Hz, 5V/1A output) and USB-C cable
Battery Type	Built-in Li-ion 3.7V/2000mAh (non-replaceable)
Charging Time	Approx. 120 minutes
Operating Time	Max. 15 minutes per session (automatic shut-off)
Rotation Direction	Clockwise and anti-clockwise selectable
Speed Levels	2 (Low/High)
Control Panel	ON/OFF button, direction button, speed button
Indicator Light	Shows battery status: charging (red flash), full (red constant), high battery (green), medium (yellow), low (red flash for 15 seconds)
Adjustment Strap	Yes, with snap fasteners
Massage Heads	Rotating
Protection Rating	IP20 (protection against solid objects >12.5mm)
Safety Features	Automatic shut-off after 15 min, overheat protection, requires 15 min cool-down
Adapter Model	SW-050100
Adapter Input	100-240V~, 50/60Hz
Adapter Output	5.0V, 1.0A
Adapter Efficiency	Average 73.7%, no-load power 0.10W
Adapter Protection Class	II
Ambient Temperature	Max 45°C
Cleaning	Damp lint-free cloth with mild detergent; do not immerse
Storage	Clean, dry location; allow cooling before storage; do not place objects on top
Warranty	3 years from date of purchase

Frequently Asked Questions - SMKA 2000 A3 SILVERCREST

How long does it take to fully charge the massager?

The battery takes approximately 120 minutes to fully charge. A steady red indicator light indicates a full charge.

Can I use the massager while it is charging?

No, the product cannot be operated during charging. Always switch off the device before connecting the charger.

How long can I use the massager in one session?

The massager automatically shuts off after a maximum of 15 minutes to prevent overheating. Allow the device to cool down for at least 15 minutes before the next use.

What do the different colors of the indicator light mean?

Green means high battery, yellow means medium battery, red flashing means low battery (lasts 15 seconds), and during charging red flashes, then becomes steady red when fully charged.

Is the massager safe to use for people with neck injuries?

No, do not use the product if you have neck injuries, pain, or any skin conditions in the neck area. Consult a doctor if in doubt.

Can I adjust the rotation direction and speed?

Yes, press the clockwise/anti-clockwise button to change rotation direction, and the low/high speed button to switch between two speed levels.

How should I clean the massager?

Use a damp lint-free cloth with a mild detergent if needed. Never immerse the device in water or use abrasive cleaners.

What should I do if the massager stops working?

Check if the battery is charged. If it switches off during use, it may have reached the 15-minute automatic shut-off. Let it cool down for 15 minutes before restarting. Press the ON/OFF button for about 1 second to turn it on.

Can I replace the battery myself?

No, the battery is built-in and non-replaceable. Only the manufacturer or qualified personnel should replace it for safety reasons.

What is the warranty period and how to claim?

The warranty is 3 years from purchase. To claim, contact the service department (e.g., for Great Britain call 08000569216 or email [e-mail]) with the receipt and item number IAN 394504_2201.

USER MANUAL SMKA 2000 A3 SILVERCREST

CORDLESS NECK MASSAGER SMKA 2000 A3

GB

CORDLESS NECK MASSAGER

Operation and safety notes

NECK MASSAGE CUSHION WITH RECHARGEABLE BATTERY

GB Operation and safety notes Page 5

List of pictograms used....Page 6

Introduction......Page 6

Intended use....Page 6

Description of parts....Page 6

Technical data......Page 6

Scope of delivery....Page 7

Safety advice......Page 7

Safety instructions for batteries/rechargeable batteries Page 9

Before use......Page 10

Charging the rechargeable battery....Page 10

Operation Page 10

Switch off the product......Page 11

Cleaning and care....Page 11

Storage Page 11

Troubleshooting Page 11

Disposal Page 12

Warranty Page 12

Warranty claim procedure....Page 13

Service Page 13

List of pictograms used
	Only use in dry indoor rooms. Safety class
	Low/High rotation speed	IP20	Protection against penetration of solid objects with a diameter >12.5 mm
	ON/OFF button Clockwise/Anti-clockwise rotation
	CE mark indicates conformity with relevant EU directives applicable for this product.	ta	Highest rated ambient temperature
	Safety information Instructions for use		Do not use the charger if the pins of the plug are damaged.

Cordless neck massager SMKA 2000 A3

- Introduction

We congratulate you on the purchase of your new product. You have chosen a high quality product. The instructions for use are part of the product. They contain important information concerning safety, use and disposal. Before using the product, please familiarise yourself with all of the safety information and instructions for use. Only use the product as described and for the specified applications. If you pass the product on to anyone else, please ensure that you also pass on all the documentation with it.

Intended use

The product is only designed for massaging the neck of people. The product is only for indoor household use. It is not intended for medical or commercial purposes and is not a substitute for medical treatment. Any other form of use is not permitted and may result in injury or damage of the product. The manufacturer accepts no liability for any damage caused by improper use.

• Description of parts

1 Massage pillow 2 Massage heads 3 Adjustment strap with snap fasteners 4 Socket 5 Control panel 6 Clockwise/anti-clockwise rotation button 7 Green/Yellow/Red indicator light 8 ON/OFF button 9 Low/High rotation speed button 10 USB port 11 Plug-in mains adapter 12 USB type A plug 13 USB cable 14 USB type C plug

● Technical data

Plug-in mains adapter 11:

Manufacturer's name

or trade mark, commercial

registration number

and address: Xiamen Keli Electronics

Co., Ltd

91350211737865674J

No.19, XingLin North 3rd

Road, Jimei District, Xia-

men, Fujian, China.

Model identifier: SW-050100

Input voltage: 100-240 V~

Input AC frequency: 50/60 Hz

Output voltage: 5.0V ---

Output current: 1.0A

Output power: 5.0W

Average active

efficiency: 73.7%

No-load power

consumption: 0.10W

Input current: 0.5 A

Highest rated ambient

temperature (ta): 45°C

Protection class: II/

Massage pillow 1:

Input voltage: 5.0V ===

Input current: 1.0A

Rechargeable

battery: 3.7V/2000mAh Lithium-ion battery (non-replaceable)

Duration of use: max. 15 min (automatic shut-off)

- Scope of delivery

Immediately after unpacking, please check the package contents for completeness and if the product and all parts are in good condition. Remove all packaging materials before use.

1 Cordless neck massager (with rechargeable battery) 1 Plug-in mains adapter 1 USB cable 1 Instruction manual

Safety advice

Read all safety advices and instructions. Non-observance of the safety advices and instructions may cause electric shock, fire and/or bad injuries. No action is needed from users to shift the product between 50 Hz and 60 Hz. The product adapts itself for both 50 Hz and 60 Hz.

KEEP ALL SAFETY NOTICES AND INSTRUCTIONS FOR FUTURE REFERENCE!

DANGER TO LIFE

AND RISK OF ACCIDENT FOR INFANTS AND CHIL-

DREN! Never leave children unsupervised with the packaging materials. The packaging material poses a suffocation hazard. Children frequently underestimate the dangers. Please always keep the product out of the reach of children.

CAUTION! This product is not a toy for children! Children are not aware of the dangers associated with handling electrical products.

This product can be used by children aged from 14 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children unless they are older than 14 and supervised.

WARNING! Strangulation hazard. The product contains an adjustment strap with snap fasteners 3 that is placed around the neck. Make sure that the adjustment strap with snap fasteners 3 cannot be trapped when moving. Otherwise there is a risk of strangulation and injury.

The output cord cannot be replaced. If the cord is damaged, the product should be scrapped.

WARNING! Avoid the hazard of life by electric shock!

WARNING! For the purposes of recharging the battery, only

use the detachable supply unit provided with this product.

Do not insert needles or pointed objects into the massage pillow 1.

Never immerse the product into water or any liquid.

Never touch the product, or the plug-in mains adapter 11 with wet hands or use it in very humid environments.

Only use the provided plug-in mains adapter 11.

Make sure that the details on the rating label are in conformity with your mains voltage.

In the event of malfunctions, remove the plug-in mains adapter 11 from the mains socket.

Do not open the product or attempt to repair it yourself. Defective products should only be repaired by qualified personnel.

Always remove the plug-in mains adapter 11 from the mains socket after each use and before cleaning the product.

Keep the USB cable 13 away from hot surfaces, sharp edges and mechanical forces.

Allow the product to cool down before moving it to a different location.

WARNING! HAZARD OF FIRE!

Do not operate the product close to or below curtains, wall cupboards or other inflammable materials.

• Do not use the product on swollen, burnt, inflamed, diseased or injured regions of the skin and body areas. If in doubt, obtain medical advice before using the product. ■ Never use the product if you have injuries on neck or neck pain.

Safety instructions for batteries/rechargeable batteries

■ DANGER TO LIFE! Keep batteries/rechargeable batteries out of reach of children. If accidentally swallowed seek immediate medical attention.

DANGER OF EXPLOSION! Never recharge non-rechargeable batteries. Do not short-circuit batteries/rechargeable batteries and/or open them. Overheating, fire or bursting can be the result.

■ Never throw batteries/rechargeable batteries into fire or water.

- Do not exert mechanical loads to batteries/rechargeable batteries.

Risk of leakage of batteries/rechargeable batteries

- Avoid extreme environmental conditions and temperatures, which could affect batteries/rechargeable batteries, e.g. radiators/direct sunlight. - If batteries/rechargeable batteries have leaked, avoid contact with skin, eyes and mucous membranes with the chemicals! Flush immediately the affected areas with fresh water and seek medical attention!

WEAR PROTECTIVE GLOVES! Leaked

damaged batteries/rechargeable batteries can cause burns on contact with the skin. Wear suitable protective gloves at all times if such an event occurs.

This product has a built-in rechargeable battery which cannot be replaced by the user. The removal or replacement of the rechargeable battery may only be carried out by the manufacturer or his customer service or by a similarly qualified person in order to avoid hazards. When disposing of the product, it should

be noted that this product contains a rechargeable battery.

Before use

Note: Remove all packaging material from the product.

Note: The product must be powered using the built-in rechargeable battery.

- Charging the rechargeable battery

Note: Before first use, the rechargeable battery in the product should be charged for approximately 120 minutes. A charging time of approximately 120 minutes is also required subsequently.

Note: The product can be charged by using the plug-in mains adapter 11 and the USB cable 13 only.

Note: During charging, the indicator light 7 flashes red. When the product is fully charged, the indicator light 7 lights up continuously red.

Note: During charging, the product cannot be operated.

Note: When the rechargeable battery is almost empty, the massager heads 2 do not rotate and the indicator light 7 lights red and flashes for around 15 seconds.

To avoid injuries and damage to the product, always switch the product off before charging the battery. Press the ON/OFF button 8 once and then the green indicator light 7 turns off (see Fig. B).

☐ Insert the USB type C plug of the USB cable 13 into the socket 4 of the product (see Fig. B and D).

☐ Insert the USB type A plug2 of the USB cable 13 into the USB port 10 of the plug-in mains adapter 11 (see Fig. C and D).

Insert the plug-in mains adapter (see Fig. C) into a properly installed socket which meets the product requirements (see "Technical data").

The indicator light 7 shows the status of the rechargeable battery as follows:

Battery status	Indicator light 7
Charging Red light flashes.
Fully charged Red light keeps on.
High battery Green light keeps on
Medium battery Yellow light keeps on
Low battery Red light flashes for around 15 seconds

Operation

■ Never use the product for more than 15 minutes. A longer massage may lead to tension caused by overstimulation of the muscles.

The product switches off automatically after approximately 15 minutes. Cool it down for at least 15 minutes before switching on again to avoid overheating.

Never use the product while sleeping or lying down. Extra mechanical load on the neck against the massage heads 2 may cause injuries or pain in the neck.

Place the massage pillow around your neck and fasten it using the adjustment strap with snap fasteners 3 (see Fig. A).

Switch on the massage pillow by pressing the ON/OFF button 8 on the control panel 5 for approximately 1 second (see Fig. B). The indicator light 7 turns on and lights green constantly. The massage heads 2 rotate in a clockwise direction.

Press the clockwise/anti-clockwise rotation button 6 on the control panel 5 to reverse the direction of rotation of the massage heads 2 (see Fig. B). The massage heads 2 now turn anti-clockwise.

Press the low/high rotation speed button on the control panel 5 to increase the rotation speed of the massage heads 2 (see Fig. B). The speed of rotation of the massage heads 2 can be adjusted in two levels.

- Switch off the product

Press the ON/OFF button on the control panel 5 to switch off the product (see Fig. B). The green indicator light 7 turns off and the massage heads 2 stop rotating. The product switches off automatically after approximately 15 minutes. Cool it down for at least 15 minutes before switching on again to avoid overheating.

The indicator light 7 shows the operating status of the product as follows:

Status	Indicator light 7
The product is switched on.	Green light turns on and lights constantly.
The product is switched off.	Green light turns off.

- Cleaning and care

DANGER!

RISK OF ELECTRIC SHOCK!

Disconnect the plug-in mains adapter 11 from the mains socket and unplug

the USB type C plug 14 from the socket 4 before cleaning.

Never rinse the product or plug-in mains adapter 11 in water. Ensure the massage pillow 1 is completely dry before connecting the plug-in mains adapter 11. Do not use abrasive, aggressive or chemical cleaning agents to clean the massage pillow 1. It could damage the product. Never allow any liquid to enter the massage pillow 1. Use a damp lint-free cloth to clean the product. Use a little mild detergent on the cloth if necessary.

Storage

Let the massage pillow completely cool down before storage. Do not place other objects on top of the massage pillow. If the product is not used for a certain period of time, store the product in a clean and dry location.

Troubleshooting

Error Cause Solution
The product does not work.	The battery may not be charged.	Charge the battery (see chapter “Charging the rechargeable battery”).
The product switches off during use.	The product switches off automatically after approximate 15 minutes to avoid overheating.	Let the product cool down for at least 15 minutes before switching it on again.
The massage heads 2 rotates slowly.	The mechanical load on the massage heads 2 is too high.	Do not press the neck against the massage heads 2 too hard.
The product cannot be switched on by pressing the ON/OFF button 8.	The ON/OFF button 8 is not pressed long enough.	Press the ON/OFF button 8 for approximate 1 second.
The product cannot be charged.	The battery level is sufficient and thus no charging is required.	Charge the product only when the battery level is medium or low.

Disposal

The packaging is made entirely of recyclable materials, which you may dispose of at local recycling facilities.

Observe the marking of the packaging materials for waste separation, which are marked with abbreviations (a) and numbers (b) with following meaning: 1-7: plastics/20-22: paper and fibre-board/80-98: composite materials.

Contact your local refuse disposal authority for more details of how to dispose of your worn-out product.

To help protect the environment, please dispose of the product properly when it has reached the end of its useful life and not in the household waste. Information on collection points and their opening hours can be obtained from your local authority.

Faulty or used batteries/rechargeable batteries must be recycled in accordance with Directive 2006/66/EC and its amendments. Please return the batteries/rechargeable batteries and/or the product to the available collection points.

Environmental damage through incorrect disposal of the batteries/rechargeable batteries!

Batteries/rechargeable batteries may not be disposed of with the usual domestic waste. They may contain toxic heavy metals and are subject to hazardous waste treatment rules and regulations. The chemical symbols for heavy metals are as follows: Cd = cadmium, Hg = mercury, Pb = lead. That is why you should dispose of used batteries/rechargeable batteries at a local collection point.

This disposal is free of charge to you.

Protect the environment and dispose of properly.

The product is recyclable, subject to extended manufacturer responsibility, and collected separately.

The built-in rechargeable battery cannot be removed for disposal. Return the product completely to a collection site for used electronics.

- Warranty

The product has been manufactured to strict quality guidelines and meticulously examined before delivery. In the event of product defects you have legal rights against the retailer of this product. Your legal rights are not limited in any way by our warranty detailed below.

The warranty for this product is 3 years from the date of purchase. The warranty period begins on the date of purchase. Please keep the original sales receipt in a safe location. This document is required as your proof of purchase.

Should this product show any fault in materials or manufacture within 3 years from the date of purchase, we will repair or replace it – at our choice – free of charge to you. This warranty becomes void if the product has been damaged, or used or maintained improperly.

The warranty applies to defects in material or manufacture. This warranty does not cover product parts subject to normal wear, thus possibly considered consumables (e.g. batteries) or for damage to fragile parts, e.g. switches, rechargeable batteries or glass parts.

- Warranty claim procedure

To ensure quick processing of your case, please observe the following instructions:

Please have the till receipt and the item number (IAN 394504_2201) available as proof of purchase.

You will find the item number on the rating plate, an engraving on the front page of the instructions for use (bottom left), or as a sticker on the rear or bottom of the product.

If functional or other defects occur, please contact the service department listed either by telephone or by e-mail.

You can return a defective product to us free of charge to the service address that will be provided to you. Ensure that you enclose the proof of purchase (till receipt) and information about what the defect is and when it occurred.

Service

GB Service Great Britain

Tel.: [phone]

E-Mail: [e-mail]

Legend of used pictograms .... Page 15

Introduction .... Page 15

Intended use .... Page 15

Description of parts .... Page 15

No.19, XingLin North

3rd Road, Jimei District,

Xiamen, Fujian, China

Model designation: SW-050100

Input voltage: 100-240V

Input frequency

Input voltage: 5.0 V===

Input current: 1.0 A

Rechargeable battery: lithium-ion

3.7V/2000 mAh

(not replaceable)

Operating duration: max. 15 minutes

(automatic shutdown)

Scope of delivery

Immediately after unpacking, check the scope of delivery for completeness and that the product is in perfect condition.

No.19, XingLin North 3rd

Road, Jimei District, Xiamen,

Fujian, China