SSD7204 - Regulator Highpoint - Free user manual and instructions

Product Type	NVMe RAID Controller
Model	SSD7204
Host Interface	PCIe 3.0 x16
Supported SSDs	4 x M.2 NVMe (2242, 2260, 2280, 22110)
RAID Levels	0, 1, 5, 10 (typical; refer to user guide)
Supported Operating Systems	Windows 10/2016/2019, Linux (kernel 3.10+), macOS 10.13+
Form Factor	Full-height PCIe add-in card
Dimensions (approx.)	168 mm x 68 mm (typical PCIe card)
Cooling	Passive heatsink with thermal pad; requires system airflow
Power Consumption	~15-25 W (typical depending on SSDs)
Operating Temperature	0°C to 55°C (ambient)
Storage Temperature	-20°C to 70°C
Regulatory Certifications	CE, FCC, RoHS (typical)
Main Functions	Hardware RAID controller for NVMe SSDs, supports bootable arrays (with UEFI), management via WebGUI
Installation Requirement	PCIe 3.0 x16 slot, UEFI-compatible motherboard, clean M.2 SSDs
Package Contents	SSD7204 controller card, Quick Installation Guide
Warranty	3 years (typical; check manufacturer)
Maintenance	Keep heatsink and fan (if any) clean from dust; ensure thermal pad contact
Spare Parts	Contact HighPoint support for replacement heatsink or thermal pad

Frequently Asked Questions - SSD7204 Highpoint

What is the HighPoint SSD7204?

The HighPoint SSD7204 is an NVMe RAID controller that supports up to four M.2 NVMe SSDs via a PCIe 3.0 x16 interface. It provides hardware RAID capabilities and is compatible with Windows, Linux, and macOS.

Which M.2 SSDs are compatible?

The SSD7204 supports M.2 NVMe SSDs in form factors 2242, 2260, 2280, and 22110. For a full list of recommended drives, refer to the SSD7204 Compatibility List on the HighPoint website.

How do I install the SSD7204?

Install the card into a PCIe 3.0 x16 slot, then attach up to four M.2 SSDs by removing the heatsink, inserting the drives, and securing them. Ensure the thermal pad's protective film is removed before reassembling. Detailed steps are in the Quick Installation Guide.

Does the SSD7204 support bootable RAID arrays?

Yes, the SSD7204 supports bootable arrays when used with a UEFI-based motherboard. However, data arrays cannot be used to boot the system. Refer to the user guide for configuration instructions.

What RAID levels are available?

The SSD7204 supports RAID 0, 1, 5, and 10. Additional configurations may be possible via the WebGUI management interface.

Which operating systems are supported?

The controller is supported on Windows 10, Windows Server 2016/2019, Linux distributions with kernel 3.10 or later, and macOS 10.13 or later.

How do I install drivers?

Download the latest drivers from the HighPoint website for your OS. Install the driver before connecting any NVMe drives to avoid errors.

What should I do if the card is not detected?

Ensure the card is fully seated in a PCIe 3.0 x16 slot that supports UEFI. Check the motherboard's compatibility list. Also verify that all power connections are secure and the system meets the requirements.

How can I monitor the RAID array?

Use the WebGUI management interface, which can be accessed via a web browser. It allows you to create, manage, and monitor RAID arrays. Download the WebGUI from the HighPoint download page.

Where can I find troubleshooting help?

Visit the HighPoint SSD7204 FAQ & Troubleshooting page at https://highpoint-tech.com/USA_new/support-faq-nvme.htm. You can also contact customer support via the web support portal.

USER MANUAL SSD7204 Highpoint

Quick Installation Guide

V1.04

SSD7104/SSD7204 Quick Installation Guide (QIG)

This guide includes hardware descriptions of the SSD7104 and SSD7204 NVMe RAID controllers, explains how to safely install NVMe SSD's into each card, and provides a series of Resource for additional installation guides, compatibility lists and software updates.

SSD7104 Kit Content

• SSD7104 Controller Card
• Quick Installation Guide

SSD7204 Kit Content

• SSD7204 Controller Card
• Quick Installation Guide

Data RAID Prerequisites

Data arrays are used exclusively for storage – they cannot be 1 boot a system.

1. You must have at least one NVMe SSD installed into SSD7104/SSD7204 controller.
2. The SSD7104 must be installed into a PCIe 3.0 and 4 lanes.

3. The SSD7204 must be installed into a PCIe 3.0 and 4 x16 lanes.

4. Operating system:

5. Windows 10 / Windows 2016 / Windows 2019
   • A Linux Distribution with Kernel 3.10 and later
   • macOS 10.13 and later

6. A motherboard that can support UEFI modes. Please check the SSD7104 Compatibility List and SSD7204 Compatibi List for recommended motherboards.

SSD7104 Hardware

Front View

SSD7204 Hardware

Front View

NVMe Drive Installation:

Take SSD7204 as an example:

Step 1. On the rear of the SSD7204, remove the six screws that the unit's heat sink to the PCB.

After removing the screws, carefully remove the heat sink f SSD7204.

Step 2. After removing the casing, carefully turn it over to vie thermal pad. The blue film must be removed from the pad before reinstalling the panel. This film protects the pad from damage a foreign objects prior to installation, however, it can also prevent thermal pad form conducting the heat away from the NVMe SS we don't remove it.

Step 3. These 4 screws are used to install the NVMe SSD's.

The SSD7204 can support any M.2 form factor (2242, 226 and 22110).

Step 4. Please remove the screws on the right side of SSD720.

Step 5. Gently insert the SSD into the slot.

Note: Please make sure all disks are clean before you ins into the slot to avoid unexpected situations.

Step 6. Refasten the screw to secure the SSD.

Repeat Steps 4 to 6 to install the remaining SSD.

Note: Make sure the SSD's are carefully, but securely insta each M.2 port. Loose connections can cause a variety of s and performance issues, and may ultimately result in data l

The following example shows four M.2 SSDs installed into Ports:

Step 7. Replace the heat sink after installing all SSDs Step 8. On the rear of the SSD7204, refasten the six screws t removed in step 1.

Note: Make sure the aluminum cover is properly aligned with the controller board (PCB), and that it makes full contact with the pad, before refastening it to the SSD7204. If the cover is improved installed, the fan and thermal pad will be unable to sufficiently NVMe SSD's and controller componentry, which may result in data to the SSD's or controller hardware, performance loss, unstable and the loss of data.

Note: Please be sure to connect NVMe before using the product reduce the occurrence of unnecessary errors!

Note: Install the driver in the system first and then install the

Resources

A variety of manuals, guides and FAQ's are available for the /SSD7204 RAID controller.

In addition, we recommend visiting the Software Downloads web for the latest drivers, management interfaces, and installation guid

Software Download:

SSD7104 Driver, WebGUI, Installation Guide

https://highpoint-tech.com/USA_new/series-ssd7104-download.htm

SSD7204 Driver, WebGUI, Installation Guide

https://highpoint-tech.com/USA_new/series-ssd7204-download.htm

Other Reference Information:

Motherboard & NVMe SSD Compatibility List

SSD7104 User Guide – How To Set Up & Monitor RAID Arr

https://highpoint-tech.com/USA_new/series-ssd7104-resource.htm

SSD7204 User Guide – How To Set Up & Monitor RAID Arr https://highpoint-tech.com/USA_new/series-ssd7204-resource.htm

FAQ & Troubleshooting:

https://highpoint-tech.com/USA new/support-faq-nvme.htm

Customer Support

If you encounter any problems while utilizing the SSD7104/SSD7 drive, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Suj Department.

Web Support: https://www.highpoint-tech.com/websupport/

HighPoint Technologies, Inc. websites: https://www.highpoint-tech.com