StreamLIVE HD UC9020 - Mixer ATEN - Free user manual and instructions

Product Type	Multi-Channel AV Mixer (StreamLIVE HD)
Brand	ATEN
Model	UC9020
Video Inputs	1 x 4K HDMI (up to 4K@60, no HDCP), 2 x HDMI (up to 1080p@60, no HDCP)
Video Outputs	1 x 4K Loop-Thru HDMI, 1 x PGM HDMI (1080p@60)
Audio Inputs	1 x Mic (6.5mm jack), 1 x Line (RCA)
Audio Output	1 x 3.5mm audio monitor jack
Network	1 x GbE LAN, RTMP/RTMPS streaming
USB Ports	1 x USB 3.2 Gen1 Type-A, 1 x USB 2.0 Type-A
iPad Connection	Lightning or USB-C via custom cable
Dimensions (L x W x H)	28.85 x 18.99 x 9.66 cm (11.36 x 7.48 x 3.80 in)
Weight	1.89 kg (4.16 lb)
Power Supply	100-240Vac, 50/60Hz, IEC C14, max 12.9W (110V) / 12.7W (220V)
Housing	Metal
Operating Temperature	0–40°C
Storage Temperature	–20–60°C
Key Features	All-in-one design: video capture, switch, stream encoder, audio mixer; PC-free; intuitive OnAir app; scene editor; audio mixer; firmware upgrade via USB
Included Accessories	USB Type-C to Type-A custom cable, USB-A to USB-A cable, AC power cord, user instructions
Safety	Indoor use only; do not block ventilation; use grounded outlet; avoid liquids; unplug before cleaning

Frequently Asked Questions - StreamLIVE HD UC9020 ATEN

How do I connect my iPad to the StreamLIVE HD UC9020?

For iPads with Lightning connector, use the Apple Lightning USB 3 Adapter (not included) and the provided USB-A to USB-A cable. For iPads with USB-C (e.g., iPad Pro 3rd gen), use the custom USB-A to USB-C cable included. Refer to page 11 of the manual for charging options.

What are the compatible iPad models?

Compatible iPads include: iPad Pro (1st, 2nd, 3rd gen), iPad (5th gen or later), iPad Air (3rd gen), and iPad Mini (5th gen), all with iOS 11 or later. Some models may require an additional adapter.

How do I set up a live stream on YouTube?

Obtain the Server URL and Stream Key from YouTube's live dashboard. Enter these in the ATEN OnAir app under Settings > Stream. Connect your iPad to the UC9020, synchronize, then press GO LIVE on the unit or app. See page 41 for detailed steps.

Can I record live streams?

Yes, connect a USB 3.0 or later storage device (at least 32GB) to the rear USB port. The OnAir app will verify the format. Recording settings can be configured in External Storage Settings. The recorded video is MP4 (1080p30, H.264, AAC).

How do I upgrade the firmware?

Create a folder named 'uc9020_img' on a USB drive. Download the firmware file (uc9020_Vx.x.xxx.bin) and place it in that folder. Plug the drive into the unit's rear USB port. Simultaneously press Cut, Pause, and Mute buttons. The Volume Meter LEDs will indicate progress. See page 47 for details.

What should I do if the firmware upgrade fails?

If the last LED blinks every 0.3 seconds, the upgrade failed. Unplug power and USB drive, re-download the firmware, reformat the USB, and try again. If the issue persists, contact ATEN support.

How do I use Quick Mode for scene switching?

Press and hold the Cut or Auto button for 3 seconds to enter Quick Mode. Alternatively, tap the Quick Mode button in the OnAir app. In Cut Quick Mode, tapping a scene instantly broadcasts it. In Auto Quick Mode, there is a delay (0.3-3.0 seconds). Press and hold the flashing button to exit.

Can I add text or image overlays to my scenes?

Yes, in the Scene Editor, tap the Text Overlay icon to add and customize text (font, size, color, background, outline). Up to 30 text overlays per scene. For images, tap the Image Overlay icon to select from your iPad's photo library. Up to 5 image overlays per scene.

What audio sources can I use?

The UC9020 supports HDMI embedded audio (from sources), a Mic input (6.5mm jack), and a Line input (RCA). You can also use Audio-Follows-Video (AFV) to automatically switch audio with the selected video source. The Audio Mixer in the OnAir app allows volume, gain, and compressor control.

What is the warranty period?

ATEN provides a 2-year limited warranty (may vary by region) covering hardware defects. Cables and accessories are not covered. For full warranty details, visit: http://www.aten.com/global/en/legal/policies/warranty-policy

USER MANUAL StreamLIVE HD UC9020 ATEN

Multi-Channel AV Mixer

User Manual

Digital video recording device with a tablet displaying multiple video thumbnails and control panels (no readable text or symbols)

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

KCC Statement

This product is RoHS compliant.

CE FC 20

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 49881-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

1 UC9020 StreamLIVE™ HD Multi-Channel AV Mixer

1 USB Type-C to USB Type-A Custom-Made Cable (parts no.: LIN6-09B1-C11G)

1 USB Type-A to USB Type-A Cable (parts no.: LIN5-04U1-U1HG)

1 AC Power Cord

1 User Instructions

Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.

Table of Contents

EMC Information....ii

RoHS....ii

User Information ....iii

Package Contents iv

About this Manual ...... vii

Conventions ......viii

Product Information......viii

1. Introduction

Overview 1

Features 2

Requirements 2

Components 4

Top View 4

Rear View 6

Side View 7

2. Hardware Setup

Connecting the StreamLIVE™ HD Unit 9

Connecting iPad 11

Lightning Connector on iPad 11

USB-C Connector on iPad. 11

3. ATEN OnAir App & Side Menu

ATEN OnAir Application 13

Page Components ....15

Side Menu 16

Current Project 16

Create Project 17

Copy as New Project 18

Open Project 19

About 20

All Projects 21

Tutorial 22

Self-diagnostic....22

4. ATEN OnAir App & Video Mixer

Video Mixer....23

Scene Editor 26

Resize/Crop Tool 28

Resize 28

Crop (Media Only) 29

Add/Edit Text Overlay 30

Re-order the Overlays 31

5. ATEN OnAir App & Audio Mixer

Audio Mixer....33

6. ATEN OnAir App & Settings

Settings....35

Example Live-stream URL and Stream Key (Youtube). . . . . . . . 38

Recording Live-stream Video (External Storage) 39

External Storage Settings 39

Video Information for Live-stream Recording ..... 40

7. Quick Live-Stream Setup

Setup 41

During the Live-Stream / Live-Stream Recording 44

Quick Mode 44

8. Firmware Upgrade

Download Requirements 47

Preparing the Firmware 47

Upgrading the Unit 48

Upgrade Assessment Fail 49

Upgrade Fail 49

Appendix

Safety Instructions 51

General 51

Technical Support 53

Specifications 54

Live-Streaming Information....56

Create a Live Stream with Youtube 56

What is CDN Service? 56

RTMP/RTMPS and RTSP Protocols....56

Other ways to input image overlays 56

Limited Warranty 57

About this Manual

This user manual is provided to help you get the most from the UC9020 unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction introduces you to the Multi-Channel AV Mixer. Its purpose, features, installation considerations, and panel components are presented and described.

Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, ATEN OnAir App & Side Menu explains the functions in the OnAir App and its side menu.

Chapter 4, ATEN OnAir App & Video Mixer explains the functions in the Video Mixer deck in the OnAir App, including scene editing, media resizing/cropping and text and image overlays.

Chapter 5, ATEN OnAir App & Audio Mixer explains the functions in the Audio Mixer deck in the OnAir App.

Chapter 6, ATEN OnAir App & Settings explains the settings you can configure for the collaborations between the unit and the OnAir App.

Chapter 7, Quick Live-Stream Setup describes how to quickly setup your system to help you start live-streaming.

Chapter 8, Firmware Upgrade describes the firmware upgrade procedure and how the volume mixer LED behaves during the firmware upgrade.

Appendix provides a list of safety instructions and precautions, ATEN technical support information, product specifications, and other technical information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• ATEN regularly updates its product documentation for new features and fixes. For an up-to-date UC9020 documentation, visit http://www.aten.com/global/en/

Conventions

This manual uses the following conventions:

MonospacedIndicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

◆ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Overview

The StreamLIVE™ HD is a portable, all-in-one, multi-channel audio/video mixer device that integrates a 1080p video capture, video switch, stream broadcaster, video converter, video splitter, and audio mixer into one compact box to eliminate the hassle of working with different AV equipment. The StreamLIVE™ HD makes HDMI video sources broadcast for higher quality live stream to CDN platforms such as YouTube Live, Facebook and Twitch.

For added convenience, the StreamLIVE™ HD provides an intuitive app, making it easy to monitor, edit image layouts, and adjust PIP settings. The StreamLIVE™ HD is PC and software-free, and with its well-designed control panel, it makes livestreaming operations smooth and effortlessly. You can even preview video and monitor audio levels before going live with your web broadcast! To get started, simply connect video/audio sources, and an Ethernet with an ATEN app-installed iPad, and you are ready to roll.

Whether you're capturing, editing or streaming, the StreamLIVE™ HD with its ergonomic and practical design, it is flexible enough to fit all independent live streaming broadcasting environments. With a rich feature set, the StreamLIVE™ HD addresses the challenges that independent live streaming broadcasters encounter and provides an easy-to-use solution.

Features

• All-in-one design to simplify streaming workflow – Integrates 1080p video capture, video switch, streaming encoder, video converter, video splitter, and audio mixer
  ◆ Professional-quality live streaming to global audiences by any CDN platform, with a low entry threshold, even entry-level users can quickly get started
  ◆ PC-free and software-free with plug-n-roll capability
• Intuitive app for preview and program monitoring, change video layout in Full Screen/PBP/PIP settings, adding image and subtitles overlays, and smooth scenes transitions for a professional finish
• Storyboard-like management – preset up to 8 scenes for later while streaming and during performances to reduce the need to interact with hardware
• Compact mixer control panel – Switching & mix between multiple video & audio sources with the help of easily identifiable luminous keys
  ◆ Fanless and optimized thermal air flow system for quiet operation
• Multitask designed handle-stand to enhance portability and ergonomic comfort angle

Requirements

◆ Ethernet connection
◆ The following iPad with iOS 11 or later
♦ iPad Pro (1st gen, 12.9")
♦ iPad Pro (1st gen, 9.7")
♦ iPad Pro (2nd gen, 12.9")
♦ iPad Pro (2nd gen, 10.5")
♦ iPad Pro (3rd gen, 12.9")
♦ iPad Pro (3rd gen, 11")
- iPad (5th gen or later)
♦ iPad Air (3rd gen)
- iPad Mini (5th gen)

USB Storage Device (for live-stream video recording)

USB 3.x compatible flash drive or mobile drive (HDD / SSD)
- At least 32GB of free space

Components

Top View

15 16 17 14 1 2 3 -00000+ AUDIO PUM AUTO HOME HOME FRC FRC SIC PUM TRANSLING II GO LINE SCENES 1 2 3 4 5 6 7 8 1011 ATEN UC5020 StreamLIVE HD AUTO CUT 4 5 6 7 8 9 10 11 12

No.	Component Description
Audio Section (Controls the audio settings of the system)
1	Audio Level Control Controls the volume of the selected audio source.
2	Volume Meter LEDs The	LED reflects the controlled volume.During firmware upgrade, the LED behavior is changed.Refer to Upgrading the Unit on page 48 for the LED behavior during firmware upgrade.
3	PGM Switches to the PGM audio source.The button will light up when switched to this source.
4	HDMI 2 audio source	Switches to the HDMI 2 audio source.The button will light up when switched to this source.
5	HDMI 1 audio source	Switches to the HDMI 1 audio source.The button will light up when switched to this source.
6	AFV Audio-Follows-Video: Pressing the AFV button will light up. If the video source is selected, the source's audio will also be played.
No.	Component	Description
7	MIC Switches to the MIC	audio source.The button will light up when switched to this source.
8	L/R Switches to the RCA	Line In audio source.The button will light up when switched to this source.
9	Mute Mutes/unmutes the	audio the system is currently tuned into.When muting source 1 or 2, AFV will also be turned off.
Video Section (controls the video settings of the system)
10	Scenes Selector Selects	the current stream (PGM) scene and the preview (PRV) scene.Greenly lit button indicates PRV Preview.Redly lit button indicates PGM Preview.
Transition Control Section (switches the current stream (PGM) scene to the preview (PRV) stream and vice versa)
11	Auto (transition)	Pressing the Auto button will begin the transition after a specified time (0.3-3.0 seconds).Go to the Setting Deck and refer to page 37 on how to modify this specified time.Press and hold for 3 seconds to enter Quick Mode. Refer to Quick Mode on page 44 for more information.
12	Cut (transition) The transition happens immediately when you press the Cut button.Press and hold for 3 seconds to enter Quick Mode. Refer to Quick Mode on page 44 for more information.
13	T-Bar (transition) Slide the T-Bar to start the transition. The scene transition speed depends on how fast you slide the bar.Sliding the T-bar all the way to one end will complete the transition.You can create different effects by sliding it slowly, quickly or even hold it half way.
14	iPad Stand Allows the iPad to sit in.
15	SRC / PGM View Selector	Pressing the button will switch video source between HDMI source 1, HDMI source 2 and PGM.
16	Pause Stream Press this	button to pause streaming.
17	GoLive	Press this button to start streaming and/or recording.Press again to stop.

Rear View

1 2 3 4 5 6 7 ELECTR/PDDR OUTPUT HDMI 1 LOOP OUT INPUT HOA 2 INPUT A INPUT B 4K VIDEO 1000P VIDEO STEREO AUDIO MIC ATEN

No.	Component Description
1	SRC / PGM Output Port	Programmed (PGM) Video output.
2	4K HDMI Loop Out Port / 4K HDMI Input Port	An HDMI 1 Input source and an HDMI 1 Loop Out.
3	1080P Video Input Port	HDMI 2 Input that can take Video Input A or B. To select A or B, go to Media on page 27.
4	Ethernet Port For Internet connection.
5	USB 3.2 Gen1 Type-A Port	For firmware upgrade and livestream recording.
6	RCA Line In Port / MIC In Port	Connect MIC or audio sources for additional audio effects.
7	AC Power Socket Powers the unit.

Side View

Technical diagram of a handheld device with labeled parts 1 and 2, showing internal components and mounting features.

No.	Component Description
1	iPad Link Port (Data only)	Connects to the iPad for ATEN OnAir app.
2	3.5mm Audio Monitor Jack	Sound output for the preview scene (the greenly lit scene).

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Chapter 2

Hardware Setup

Please review the safety information regarding the placement of this device in Safety Instructions, page 51.

Connecting the StreamLIVE™ HD Unit

Follow the steps below to connect the StreamLIVE™ HD to an HDMI source and the host.

FHD Program Out 4K Loop Out Display Display HDMI Video Source (Unencrypted) or or MIC / Audio Source Power Cord SEC/7628 OUTPUT LOOP OUT INPUT INPUT A INPUT B 4K VIDEO HELP VIDEO 5 Internet YouTube iLIVE Switch 6 STUDIO AUDIO 7 Earphone iPad USB-C Lightning

1. Power on the unit by connecting the power cord. Wait for the boot-up luminous (scene keys) sequence.

2. Connect the HDMI sources (e.g. PC, gaming console or video recorder) ^1 .

3. Connect a microphone or any other audio sources.

4. (Optional) Connect the HDMI Output cable if necessary:

a) Connect the HDMI display to the SRC/PGM Output Port.

b) Connect the HDMI display to the Loop Out Port.

1. Connect an Ethernet cable for Internet connection ^2 .

2. (Optional) If you wish to firmware upgrade or record your live-stream, connect a USB storage device and refer respectively to Firmware Upgrade on page 47 or Recording Live-stream Video (External Storage) on page 39 for more information.

3. (Optional) Connect an earphone to receive sound output for the preview scene.

4. Connect your iPad to the iPad Link Port. Refer to Connecting iPad on page 11 for more information.

5. (Optional) Place your iPad onto the iPad stand as shown in the diagram below ^4 .

Line drawing of a handheld electronic device with a lid and control panel (no text or symbols)

Note: 1. The HDMI sources must be unencrypted.

1. Use the connected iPad to configure further network settings for live-streaming.

2. iPad placed on the unit is recommended for viewing only. Hand holding your iPad is still recommended for control.

Connecting iPad

Lightning Connector on iPad

For iPads having lightning connectors, simply connect the Apple Lightning USB 3 Adapter (not included, may need additional purchase) and the USB-A to USB-A cable serially between the StreamLIVE™ HD and your iPad.

If you wish to have the charging function, connect your lightning charging cable to the Apple Lightning to USB 3 Adapter.

USB-C Connector on iPad

For iPads having USB-C connectors (e.g. iPad Pro Gen 3), simply connect the USB-A to USB-C cable included in the package between your iPad and the StreamLIVE™ HD.

Note: The USB-A to USB-C cable included in the package is custom-made for this setup, a general USB-A to USB-C cable will not work.

If you wish to have the charging function, connect an Aten UH3236 mini dock (available for purchase separately) between the iPad and the StreamLIVE™ HD, and connect a USB-C power adapter (60W or above) to the UH3236.

An example is shown:

Power Adapter UH3236 Mini Dock iPad Pro Gen 3 (USB-C connector) or USB-A to USB-A cable iPad Link Port

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Chapter 3

ATEN OnAir App & Side Menu

ATEN OnAir Application

ATEN OnAir app acts as the central controller for UC9020. The app's design is a control panel where you can monitor program results, edit scenes, setup video and audio stream settings, stream recording settings, etc.

Download the ATEN OnAir app from App Store and install it on your iPad.

The icon looks like the one below:

OnAir

Tap to open the ATEN OnAir application and the tutorial will start for the first time you open it.

1/6 Skip STAGE PREVIEW PROPRISE Lesson 1 Switch scenes to PRV Eight scenes prepared in advance, you can preview (PRV) before sending out by clicking Cooking Show JOTEN 2000/07/2019 3rd-5th SCENE Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name Scene Name

Follow the on-screen instruction as it guides you through the basics of using the ATEN OnAir app with UC9020.

When finished, a message will be shown:

CONGRATULATIONS Congratulations on completing tutorial Start enjoying your journey on UC9020 Got it

To run the tutorial again, tap the icon on the top left corner for the side menu and tap Tutorial

Page Components

ATEN | OnAir 1 2 3 00:00:00 VOLUME 4 PREVIEW Split Screen PROGRAM Picture in Picture 4.5 4.2.3.5 4.1.0.3.2.5 ON TRANSITION Quick Mode Scene 1 Scene 2 Scene 3 Creative Overlay Picture in Picture Scene 4 Split Screen Dual Stream Background Blank Scene 5 Scene 6 Scene 7 Scene 8 AUTO OUT Connected with UC9020 5 6 Server

No.	Component Description
1 Side Menu	Tap the icon for the side menu. Refer to Side Menu on page 16 for more details.
2 Deck Selector Tap to	select the desired configuration deck.Three decks are available: Video Mixer, Audio Mixer and Setting.
3 GoLive	Tap to start streaming. Tap to pause streaming. The timer on the left shows how long you have been streaming for.
4 Deck Content The content depends on the selected deck.
5 iPad Link Status	Displays the link status between your iPad and the StreamLIVETM HD.
6 Network Traffic Status	Displays the network traffic status.

Side Menu

A side menu is available for project management, tutorial, app information and self-diagnostic function. For the side menu, tap the icon on the top left corner.

ATEN | OnAir Current Project Untitlederr Create New Project Copy as New Project Open Project PROGRAM Show Sound 1 Sound 2 Sound 3 Sound 4 Sound 5 TRANSITION Quick Mode About All Projects Tutorial Self-Diagnostic Service1 Service2 Potential Data, No.0

Current Project

Tap the icon to edit the name of your project:

Rename Untitled 7/16 Cancel Rename

Create Project

1. Tap Create New Project.

ATEN | OnAir Current Project Untitled 1 Create New Project Copy as New Project Open Project 2 Untitled Template 4 Cancel 4 Create None Demo Presentation Show Game Console Mobile Game

1. Enter a name for the project.

2. (Optional) Select a template. Templates are project settings pre-configured for you if you are unsure how your new project should be.

3. Tap Create.

Copy as New Project

If you like the settings of your current project when you are to create a new one, you can use this function copy the settings.

1. Tap Create New Project.

Current Project Game Console Create New Project Copy as New Project Open Project 1 2 New Project copy of project 15/06 Cancel 3 Create Overlay About All Projects Tutorial Dual Stream Background Blank

1. Enter a name for the project.
2. Tap Create.

Open Project

Tap Open Project for a list of available projects. An example is shown:

ATEN | OnAir Current Project Game Console Create New Project Copy as New Project Open Project Default Project Game 9020 Game Console Mobile Game Presentation Show Blank Creative overlay Picture in Picture ground Blank

Tap to select the project you wish to use.

About

Tap About for information of the app. An example is shown below:

Copy as New Project Open Project About APP Version: V1.0.078 Firmware: Not Connected Got it About Dual Stream Background Blank

All Projects

For information of the available projects, tap All Projects. An example is shown:

Close All Projects Open Name Last Modified Default Project 2019/08/20 PM 8:26:54 Mobile [phone] PM 4:23:30 Game Console 2019/08/27 PM 3:56:58 Mobile Game 2019/08/12 PM 4:20:32 Presentation 2019/08/21 PM 5:13:3 Show 2019/08/12 PM 4:23:22 About All Projects Tutorial Dual Stream Background Blank

You can also open or delete the projects here.

To open a project, tap to select a project and tap Open. An example is shown:

Game Console Create New Project Copy as New Project Open Project Close All Projects Name Closed Dialo Project 2018/08/20 PM 6:16:54 Mobile [phone] PM 4:23:30 Game Console 2018/08/27 PM 3:48:56 Mobile Game 2018/08/12 PM 4:30:32 Presentation 2018/08/21 PM 5:13:3 Show 2018/08/17 PM 4:23:20 Open About All Projects Tutorial Dual Stream Background Blank

To delete a project, tap the garbage can icon corresponding the project. An example is shown:

Game Console Create New Project Copy as New Project Open Project Close All Projects Open Name Last Modified Default Projects 2019/08/20 PM 6:26:54 Mobile [phone] PM 4:33:30 Game Console 2019/08/27 PM 3:58:58 Myonic Clams 2019/08/12 PM 4:20:32 Presentation 2019/08/21 PM 5:13:3 Show 2019/08/12 PM 4:33:32 About All Projects Tutorial Dual Stream Background Blank

Tutorial

Tap Tutorial to go through the tutorial again.

Self-diagnostic

Tap Self-diagnostic to self-diagnose for a report. An example is shown:

ATEN | OnAir Current Project Game Console Create New Project Copy as New Project Open Project Self-diagnostic report Device information : fwVersion : V1.0.080 panelVersion : V1.0.063 boardVersion : A-02 buildVersion : 19072913 serialNumber : 0000000000 Check Sound Cards: [ OK ] UC9020 [ OK ] HDMI 58040000.encoder Check Video Inputs: [ OK ] video21 [ OK ] video22 Check Video Outputs: [ OK ] HDMI-A enabled [ OK ] HDMI-A status [ OK ] HDMI-A edid [FAILED] HDMI-B enabled [FAILED] HDMI-B enabled OK

You can tap the icon to share the report.

Chapter 4

ATEN OnAir App & Video Mixer

Video Mixer

The video mixer page allows you to preview videos of PRV and PGM, adjust MIC and PGM volume, scene selection and editing, and transition control.

The components of the page is shown below:

ATEN | OnAir 00:00:00 STAGE PREVIEW 1 Split Screen PROGRAM Picture in Picture 2 4 5 3 VOLUME 4 MIC 5 PDA ON TRANSITION Quick Mode 4 Creative Overlay 5 Picture in Picture 6 Split Screen Dual Stream Background Blank Scene 1 Scene 2 Scene 3 Scene 4 Scene 5 Scene 6 Scene 7 Scene 8 Connected with UC9020 Server: Stop Down

No.	Component Description
1	P R VPreview	The preview scene.
No.	Component	Description
2	P G MPreview	The program scene, or the on-air video output of the system.You can tap [on the bottom right-hand corner to view the video source in full screen mode. An example is shown below:Tap the [icon on the bottom right-hand corner to return to the previous page.
3 VolumeControl		Tap and drag the volume slider to adjust MIC or PGM volume.
4 SceneSelector		8 scenes are shown here.Green outline scene = PRV Preview.e.g.Red outline scene = PGM Preview.e.g.Tap a scene to put the scene into the PRV Preview section.To put the scene in PRV Preview to PGM Preview, use the Transition Control (explained below).
5 SceneEditor		You can configure each individual scenes by tapping this icon.Refer to Scene Editor on page 26 on how to edit each scene.
No.		Component Description
6 Transition Control		Controls the switching between the current stream (PGM) scene and the preview (PRV) stream.To switch,1. slide the transition bar all the way to the top or bottom; or2. tap the Cut 3. tap the Auto Using the Transition BarWhen using the transition bar, the scene transition speed depends on how fast you slide the bar.You can create different effects by sliding it slowly, quickly or even hold it half way.Using the Cut buttonThe transition happens immediately when you tap the Cut button.Using the Auto buttonTapping the Auto button will begin the transition after a specified time (0.3-3.0 seconds). Go to the Setting Deck and refer to page 37 on how to modify this specified time.Quick ModeTap During Quick Mode, PRV preview disappears and you can tap any of the scenes to broadcast the scene as the PGM preview.Two Quick Modes are available: Tap for “Cut Quick Mode” ( ) or tap for “Auto Quick Mode” ( ).Under Cut Quick Mode, tapping a scene will instantly broadcast that scene as the PGM preview.Under Auto Quick Mode, tapping a scene will broadcast that scene after the specified time (0.3-3.0 seconds).Tap or , or tap again to exist Quick Mode(Quick Mode).

Scene Editor

When you tap the icon under a scene in the scene selector region, you can start editing the scene's display.

An example is shown below:

Picture in Picture DONE 3 4 Picture in Picture Overlay 3 2 4 Media A B Blue-Value Background 10 Apply Cancel 11 Disconnected with UC9020 SCENE 4 1. Name Scene 4 2. Background Color 3. Layout 8 6 7 1

No.	Component Description
1	Scene Display This region is how this scene will be displayed. You can configure the components within the region.
2	Resize/Crop tool	Tap to resize/crop the selected item.Refer to Resize/Crop Tool on page 28 on how to use this function.
3	Overlay	Edit overlay in this region. You can Delete, Edit, and Show/Hide Overlay.1. Show/Hide Overlay: Tap to show or hide2. Edit: Tap to edit3. Delete: Tap to deleteYou can also re-order the overlays to determine which overlay is to be displayed on top. Refer to ... for more details.

No.	Component Description
4 Media Select the source(s) and how the source(s) are laid out for the scene.1.Full Screen Mode2.Select the source of the 1080p video input port (HDMI A or B)3.Dual View Mode (Picture-in-Picture or Picture-by-Picture)4.Plain Background
5 Add Text Overlay	Tap this icon to add a text overlay. Refer to Add/Edit Text Overlay on page 30 below for more information.To edit the location and size of the overlay, select the overlay in the “Overlay” region and configure in the “Scene Display” region.The added overlay will appear in the “Overlay” region.Up to 30 text overlays (layers) are support per scene.
6 Add Image Overlay	Tap this icon to add an image overlay.Tapping allows you to add an Image Overlay. iPad will flip to the Photos page for you to select an image. Select the image and tap OK.To relocate, tap and hold the overlay to drag.To resize, refer to Resize/Crop Tool on page 28.The added overlay will appear in the “Overlay” region.Up to 5 image overlays (layers) are support per scene.
7 Switch Video Source (Dual-View)	During dual-view, tapping this button switches video source position between 1 and 2.
8 Scene Information	This region displays the scene name and background.Tap the field to edit.
9 Dual-View Layout	Tap to select the preferred dual-view (Picture-in-Picture or Picture-by-Picture) layout.You can also resize the dual-view.
10 Apply Tap this button to apply the configuration into this scene.
11 Cancel Tap this button to cancel all configurations made in this page.

Resize/Crop Tool

This section describes how to resize or crop any of the components in the “Scene Display” region.

Resize

To resize any component, tap the component (overlay or media) and a resize tool will be visible on the “Scene Display” region. Examples are shown below:

Tap and drag to resize the component Creative Overlay 3 3 Creative Overlay Tap and select Overlay Tap and drag to resize the component Creative Overlay 3 3 Creative Overlay Media Tap and select Media

Tap and hold to drag the resize tool to resize the component.

Crop (Media Only)

To resize a media, tap the media. An example is shown:

Tap to start configuring Creative Overlay 3 3 Creative Overlay Media Tap and select Media

Tap the Resize/Crop Tool to start the tool.

Pinch your finger inward or outward to crop. A small box is on the left of the “Scene Display” region to show the display area (cropped area).

Picture in Picture 4 DONE Display area (cropped area) Pinch to adjust (crop) the display area

When completed, tap DONE on the top right corner.

Add/Edit Text Overlay

Tapping allows you to add a Text Overlay to the scene. A pop-up configuration page and its description is shown below:

Tap to close Close Add Text OK Tap to confirm configuration Tap the area to add/edit text Text Add text Size 12 > Tap to clear text Bold Color # FF000000 > Tap to change text size Background Rounded Color # FFFFFFFF > Tap to show/hide background Outline Size 1.0 > Tap to toggle round edge/ sharp edge background Color # FF000000 > Tap to change background color Tap to show/hide outline (outlining the text overlay) Tap to change outline size Color # FF000000 > Tap to change outline color

When completed, tap OK to save the configuration and return to the previous screen.

To edit the location and size of the overlay, select the overlay in the “Overlay” region and configure in the “Scene Display” region.

Re-order the Overlays

To re-order the overlays, tap and hold the overlay you wish to re-order. The overlay can then be dragged. You can drag the overlay to the place you wish it to be placed within the Overlay region. An example is shown:

Picture in Picture Show Scene 4 Picture in Picture Apply Cancel

Picture in Picture 4 Picture in Picture 4 Picture in Picture 4 Picture in Picture

Picture in Picture Show Scene Design 4 Picture in Picture Scene 1 2. Background Color 3. Layout Scene 4 1. Names Scene 5 Display Preview Preview Display window the image Apply Cancel

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Chapter 5

ATEN OnAir App & Audio Mixer

Audio Mixer

The components of the Audio Mixer deck page is shown below:

ATEN | OnAir 00:00:00 STAGE PREVIEW PROGRAM MIXER 1 HORN1 2 HORN2 3 UNH 4 ON 5 PON 6 EARPHONE 7 TRANSITION Quick Mode AFV ON AFV ON ON ON ON Connected with UC9020 Server1 Server2 OK AUTO OUT

No.		Component Description
1		Audio Level Control
2 HDMI 1 and 2 Audio Control		Audio-Follows-Video ON: Broadcasting the source's video will also play the source's audio.ON: The audio is turned on (unmuted).OFF: The audio is turned off (muted).
3 MIC Gain Control		You can adjust the MIC Gain settings here:Tap the fields to adjust the options.
4	L / R Control	Tap and hold to drag and control which side of the sound source is to be more emphasized.
5	M a s Level Control	tSlide the volume/slide Pto control the volume of Master/PGM.
6	M a s Compressor	tYou can adjust the Master/PGM Compressor here:Tap to enable/disable the compressor function and drag the dial to adjust the threshold.
7 Earphone Level Control		Controls the volume level of the earphone

Chapter 6

ATEN OnAir App & Settings

Settings

The components of the Setting deck page is shown below:

ATEN OnAir 00:00:00 STREAM 1 NETWORK Mode DHCP Manual IP Address Mask Gateway DNS External Storage USB Storage OUTPUT Transition Period (0.1 - 3.0 sec) 2.0 Sec Streaming Resolution 486m 30 Streaming Quality Quality Others Black Audio Delay (Time 0ms ~ 300ms) 300 ms Video System PAL KTSC Cancel Reset to default 5 Connected with UC9020 Server1 Server2

If you have configured a settings, Apply button will light up. Click it to apply the settings.

No.	Component Description
1	StreamConnectionSettings

No.	Component Description
2	N e t Settings	Choose your preferred network configuration methods.DHCP: The network automatically assigns IP address and the corresponding fields.Manual: If you are in a place where you are unable to utilize the DHCP method, you will need to get the settings, possibly from IT, and input them into each field here manually.
3 Stream Output Settings		Transition Period: This is the scene transitioning delay for the Auto button (on the app or on the unit). Choose between 0.3 and 3 seconds. (Refer to Transition Control on page 25 for the Auto button behavior)Streaming Resolution: Select your stream resolution from one of the following:Streaming Quality: Select the quality from one of the following.If manual is selected, the quality slider will light up and you can tap and drag the slider to a desired stream quality.
4 Others Pause Picture: Pause picture is the display when the streaming is paused. You can select black, the pause logos, or upload your own custom logo.Audio Delay: If you are experiencing audio delays (due to network or other reasons), you can adjust this slider, in milliseconds, to sync the audio with the video.Video System: Click to select the video system of your choice.
5 Reset to default		Tap to reset the device to factory default settings.

Example Live-stream URL and Stream Key (Facebook)

Connect Your Live Stream to the Live API Use live streaming software or a hardware encoder: Learn more 1. Choose where you want to post your broadcast on the right. 2. Preview your broadcast with a stream key or paired encoder. Stream Key Paired Encoder Enter the information below into your software's settings. Use a stream connection (SQL) Use a persistent stream key Use a backup stream Stream URL https://live-app-e.taobao.com/LCD.aspx Copy logreat URL.s Persistent Stream Key 2533341702119637y_bj@ba_par=1@a_par=0ba_drap-siam-Asset, @FSubems/Offort Copy Reset 3. Select Go Live in the bottom right corner. Don't put third-party video ads in your live video. For example, don't include bumpers, pre-roll, mid-roll or post-roll. Ensure any pre-recorded content is closely distinguishable from live content.

Example Live-stream URL and Stream Key (Youtube)

youtube.com Instructions and feedback OFFLINE Hello ATEN International Co., Ltd., welcome back! For other questions about live broadcasts, please refer to the FAQ Refresh focus clip Change thumbnail BASIC INFORMATION STREAMING OPTION INFORMATION CARD Add a new information card Learn more about information cards ENCODER SETTING Server URL rhttp://a.rmp.youtube.com/live2 Stream same/key ************** display "Super Message" debut After the user purchases the super message, they can highlight their message in the chat room: You can get some of the proceeds from the super messages sold! Enable super messages cancel Enable DON'T SHOW THIS MESSAGE AGAIN INSTANT STREAMING CHECKLIST

Recording Live-stream Video (External Storage)

Before you start recording the live-stream videos, make sure that you have a storage device ready to start and is connected to the StreamLIVE ^TM HD.

Recording live-streams requires a USB 3.0 or later device. It is HIGHLY recommended that you use an external hard drive (with at least 32GB worth of storage).

When you first connect the storage device, the OnAir app will verify its format and USB spec. If the format is not desirable, the OnAir app will ask if you would like to format it. Make sure the files in the storage device are backed up before you format it.

When the format is desirable, you can start recording your live-stream.

External Storage Settings

Click the icon and a dialog box will pop up to allow you to configure the storage device's record settings or format the device manually.

A pop-up dialog box example is shown:

USB ... File Name record Split-By Time 4 hrs Save Cancel

Tap the File Name field to adjust the file name of the recording(s).

Tap the Split By Time drop-down menu to select how long a recording is before splitting into the next recording. The drop-down menu is shown:

Gateway DNS USB ... File Name Semi By Time Save 10 mins 30 mins 1 hr 2 hrs 4 hrs 10 hrs

Tap Format to manually go through the format process.

Video Information for Live-stream Recording

Video Format: 1080p30

Video Compression: H. 264

Audio Compression: AAC

Video Container Format: MP4

Does not support uncompressed recording.

Record Media: USB 3.0 hard drive or USB 3.0 flash drive

Does not support SD card.

Setup

Before you start live-streaming, you need to setup your live-stream platform on the UC9020.

Setting these up can be on any interface (PC, laptop, tablets, etc.) as long as you are able to get the Server URL and Stream Key.

This section will therefore take you through obtaining the Server URL and Stream Key, input them into the OnAir app, synchronize the OnAir app with the UC9020 and start streaming using your iPad.

Follow the steps below:

Note: Facebook is the streaming platform example used in the setup steps below.

1. On the iPad, open Safari (Internet browser) and go to the Facebook page.

Note: Make sure your iPad is Internet-enabled and is using desktop mode. If your iPad is always bringing you to the facebook app (or youtube, twitch, etc.), remove it from the system first and install it again later.

1. Log into your account.
2. On the dashboard, locate and tap the What's on your mind field.
3. Tap to select Live Video.

Create Post What's on your mind, Aten? Feeling/Activity Live Video Check in GIF GIF Watch Party Ask for Recommendations Only me ▼ Post

1. Tap the Connect button up top. A page similar to the one below is shown:

Connect Your Live Stream to the Live API Use live streaming software or a hardware encoder: Learn more 1. Choose where you want to post your broadcast on the right. 2. Preview your broadcast with a stream key or paired encoder. Stream Key Paired Encoder Enter the information below into your software's settings. Use a stream connection (SQL) Use a pre-sweet stream key Use a backup stream Stream URL https://live-apps.facebook.com/UCtrmp/ Copy Import URL Persistent Stream Key 2553324170119637e_1#-08a_jsn-1@_wss-08a_whap-0am-Acct, (BF Systems/Offcn) Copy Reset 3. Select Go Live in the bottom right corner. Don't put third-party video ads in your live video. For example, don't include bumpers, pre-roll, mid-roll or post-roll. Ensure any pre-recorded content is closely distinguishable from like context.

1. Server URL and Stream Key are displayed here. Copy them and enter them into their corresponding fields in the stream settings section under the “Setting” deck of the OnAir app.

Note: 1. Make sure the eye icon in the Stream Key field is shown as to allow you to paste the key.

1. It is highly recommended to check the "Use a persistent stream key" checkbox to keep this stream key.

2. Connect the iPad to your UC9020. The OnAir app will ask you about the synchronization option. Tap Start.

UC9020 Connected Press start to upload your project to device. Start Reload project from device Warning: you may replace your current project on iPad Cancel

1. Configure other settings on the OnAir app and press the GO LIVE button on the unit or on the OnAir app:

1. Disconnect iPad from the unit and go to the Facebook Connect page. Upon receiving the stream, the Go Live button (on the bottom-right of the page) will light up.

Post Settings Interactive Choose where to post your live broadcast: Share on a Page You Manage ATEN International Co. Ltd Say something about this live video... Title Add a title for your live broadcast (optional) Tags ? Add tags (ex: comedy, animals, make-up etc.) < img src="box12345600000000000000000000000000000000000000000000000000000000000000> Schedule Go Live Go Live

1. You can tap Go Live to start broadcasting your stream, or you can edit the information here (scope not part of this manual) before you start broadcasting your stream.
2. Connect your iPad to the unit to control the stream using the OnAir app.

Note: Streaming on other streaming platforms using the unit requires the same information (Server URL and Stream Key), refer to their websites for more information.

During the Live-Stream / Live-Stream Recording

During the live-stream or the live-stream video recording, you can:

Use the transition function (T-bar, Auto button or Cut button) to switch PRV preview image to the PRG preview.

TRANSITIONS AUTO CUT TRANSITION AUTO CUT

- Press the Pause button to pause streaming.

Illustration of a square electronic component with two vertical slots (no text or symbols)

Abstract dark square with two vertical gray bars in the center (no text or symbols)

- Press the GO LIVE button again to stop the stream.

- Edit the video scenes in scene editor, tune audio settings in the audio mixer deck, adjusting audio delays in the settings deck, etc. Tap Apply to apply the changes.

Quick Mode

If you wish to immediately switch from one scene to another, use Quick Mode.

To enter Quick Mode, press and hold the Cut or Auto button for 3 seconds. Alternatively, tap the Quick Mode button on the OnAir app (Video or Audio deck).

During Quick Mode, the greenly lit PRV Preview button dims and the Cut or Auto button flashes (depends on which Quick Mode it is in).

Press any of the scene buttons to broadcast the scene as the PGM Preview.

Two Quick Modes are available: press the Cut button for “Cut Quick Mode” or the Auto button for “Auto Quick Mode”.

Under Cut Quick Mode, the Cut button flashes and pressing a scene button will instantly broadcast that scene.

Under Auto Quick Mode, the Auto button flashes and pressing a scene button will broadcast that scene after the specified time (0.3-3.0 seconds).

Press and hold the flashing button to exit Quick Mode.

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Download Requirements

◆ A computer connected to the Internet.
- An empty external storage device or a USB flash drive with at least 1.1GB of free space.

Preparing the Firmware

1. On the external storage device, create a folder named "uc9020_img".
2. Download the complete software and unzip it.
3. Save your file (in the format "uc9020_Vx.x.xxx.bin") to the "uc9020_img" folder.
4. Plug the external storage device to the rear USB port of the unit.
5. Refer to Upgrading the Unit on page 48 to start firmware upgrade.

Note: A folder named "uc9020_img" must be created in the root menu of the USB storage device. The firmware upgrade file (*.bin) must be placed in the "uc9020_img" folder. The firmware upgrade file should look like the following: uc9020_Vx.y.yyy where x and y combine to indicate its version and

$$ \mathbf {x} = 1 - 9 $$

$$ \mathbf {y} = 0 - 9 $$

- The unit will upgrade using the newest firmware. For example, if the folder has a “uc9020_V1.0.080” file and a “uc9020_V1.1.102” file, the unit will upgrade using the “uc9020_V1.1.102” file.

Upgrading the Unit

Follow the steps below to upgrade the unit.

Note: Make sure the prepared USB storage device is plugged into the rear USB port (USB 3.2 Gen1 Type-A Port) of the unit.

1. Press the Cut, Pause (the II) and Mute buttons at the same time to start the firmware upgrade.
2. The unit will start the Upgrade Assessment where all the Volume Meter LEDs will blink every 0.5 seconds. Pictorial behavior is shown below:

0.5s -□□□□+ ←→ -□□□□+ 0.5s

1. If the assessment succeeds, the unit will start upgrading.

The Volume Meter LED will start filling in from the negative side every 0.5 seconds. When all the LEDs are filled, they will all dim for 0.5 seconds and start filling in again. Pictorial behavior is shown below:

graph LR
    A["□□□□+"] --> B["■□□□+"]
    B --> C["■□□□+"]
    C --> D["■□□□+"]
    D --> E["■□□□+"]
    E --> F["■□□□+"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

Note: If the upgrade assessment fails, the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0.3 seconds. Refer to Upgrade Assessment Fail on page 49 for more information.

1. If the firmware upgrade was successful, the first LED of the Volume Meter LEDs will blink every 0.3 seconds. The unit will reboot after some time to complete the process.

0.3s -□□□□+ ←→ -□□□□+ 0.3s

Note: If the firmware upgrade fails, the last LED of Volume Meter LEDs will blink every 0.3 seconds. Refer to Upgrade Fail on page 49 for more information.

Upgrade Assessment Fail

When the upgrade assessments fail (e.g. when no USB storage device is connected or USB drive does not have a firmware upgrade file, etc.), the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0.3 seconds.

0.3s -□□□□+ & 0.3s -□□□□+ & GO LIVE GO LIVE

Press the GO LIVE button to return the unit to normal operation and try again from step 1.

Upgrade Fail

If firmware upgrade fails during the firmware upgrade (e.g. disconnected USB storage device or power, etc.), the last LED of Volume Meter LEDs will blink every 0.3 seconds.

0.3s -□□□□+ ←→ -□□□□+ 0.3s

The unit will reboot after some time and try to upgrade the firmware again.

If it fails again, it will reboot and try again.

When this happens, it is likely that the upgrade file is corrupted. We recommend:

1. Unplug the power and the USB storage device from your UC9020.
2. Retrieve the firmware file again and recheck the USB preparation process (Download Requirements).
3. Replug your USB storage device.
4. Replug the power. The unit will start the upgrade process after booting up.
   If you are still unable to upgrade the unit's firmware, please contact your dealer.

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Safety Instructions

General

• This product is for indoor use only.
• Read all of these instructions. Save them for future reference.
  ◆ Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
• To prevent damage to your installation it is important that all devices are properly grounded.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
- To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
- Position system cables and power cables carefully; Be sure that nothing rests on any cables.
- Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
- Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
- If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

• The power cord or plug has become damaged or frayed.
  ♦ Liquid has been spilled into the device.
• The device has been exposed to rain or water.
• The device has been dropped, or the cabinet has been damaged.
• The device exhibits a distinct change in performance, indicating a need for service.
• The device does not operate normally when the operating instructions are followed.

- Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

- For continued protection against risk of fire, replace only with the same type and rating of fuse - T1.6A/250V.

Technical Support

International

• For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
  ◆ For telephone support, see Telephone Support, page iii:

North America

Email Support [e-mail]
Online Technical Support	Troubleshooting Documentation Software Updates	http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988		1-949-428-1111

When you contact us, please have the following information ready beforehand:

◆ Product model number, serial number, and date of purchase
- Your computer configuration, including operating system, revision level, expansion cards, and software
◆ Any error messages displayed at the time the error occurred
◆ The sequence of operations that led up to the error
◆ Any other information you feel may be of help

Specifications

Function CAMLIVE
Video Input 1 x 4K HDMI Type A Female(up to 4K@60, no HDCP support)2 x HDMI Type-A Female(up to 1080p@60, switcher, no HDCP support
Video Output 1 x 4K Loop-Thru HDMI Type-A Female(up to 4K@60, no HDCP support)1 x PGM HDMI Type-A Female(up to 1080p@60, no HDCP support)
Video Sampling 4:2:2 8-bit
Color Space 4:2:2 YUV
Video Resolution Input ResolutionHDMI1VGA: 640x480, 480p: 720x480, SVGA: 800x600, XGA:1024x768, 720p: 1280x720, SXGA: 1280x1024,WXGA+:1440x900, UXGA: 1600x1200 (RB),WUXGA+:1680x1050, 1080p: 1920x1080, 4K UHD:3840x2160, 4K DCI: 4096x2160HDMI2 A/B*480p: 720x480, 720p: 1280x720, 1080p: 1920x1080, VGA:640x480, SVGA: 800x600 XGA: 1024x768, SXGA:1280x1024/1360x768, WXGA+:1440x900, UXGA:1600x1200(RB)*Only the selected port will show video. The other will show non-video photo or graph.Output ResolutionSRC/PGM HDMI480p: 720x480, 576p: 720x576, 720p: 1280x720, 1080p:1920x1080HDMI Loop-ThroughVGA: 640x480, 480p: 720x480, SVGA: 800x600, XGA:1024x768, 720p: 1280x720, SXGA: 1280x1024,WXGA+:1440x900, UXGA: 16O0x1200 (RB),WUXGA+:1680x1050, 1080p: 1920x1080, 4K UHD:3840x2160, 4K DCI: 4096x2160
HDCP Support: N/A
Frame Rate: 60fps
Audio Input HDMI captured input (stereo)
	1 x Mic input, 6.5mm jack (dual mono)
	1 x Line input, RCA jack, signal level: -10dBV
Audio Output HDMI output (stereo)
	1 x Line output, 3.5mm Jack (stereo)
Network Protocol Multi-Publish to Streaming Server / CDN (RTMP/RTMPS)
	Video Encoding
	Format: H.264
	Bit rate: 512Kbps-10Mbps
	Color Format: YUV420
	Resolution: 1080p30, 720p30, 480p30
	Audio Encoding
	Format: AAC
	Sampling Rate: 48kHz
	Bit rate: 128kbps
Connection 1 x USB 3.2 Gen1 Type-A Female (Blue)
	1 x USB 2.0 Type-A (White)
	1 x GbE LAN port
Environmental
Operating Temperature 0–40 °C
Storage Temperature –20–60 °C
Humidity 0–80% RH, Non-Condensing
OS Support	iPad Pro (3rd gen) with iOS 11 or laterThe following iPad with iOS 11 or later (Additional Apple Lightning USB 3 Adapter is required)iPad Pro (1st gen) · iPad Pro (1st gen) · iPad Pro (2nd gen) · iPad Pro (2nd gen) · iPad (5th gen) · iPad (6th gen) · iPad Air (3rd gen) · iPad Mini (5th gen)
Power
Maximum Input Power Rating	IEC C14, 100-240Vac (with 250V fuse)
Power Consumption 110V:	12.9W:80BTU
	220V:12.7W:79BTU
Physical Properties
Housing Metal
Weight 1.89kg (4.16lb)
Dimensions (L x W x H) 28	85 x 18.99 x 9.66 cm (11.36 x 7.48 x 3.80 in.)

Live-Streaming Information

Create a Live Stream with Youtube

You can learn more from Youtube for “Encoder Streaming”

https://support.google.com/youtube/answer/

9227510?hl=en&ref_topic=9257984

Or from "Set up your live streaming encoder"

https://support.google.com/youtube/answer/2907883

What is CDN Service?

A content delivery network or content distribution network (CDN) is a geographically distributed network of proxy servers and their data centers. The goal is to provide high availability and high performance by distributing the service spatially relative to end-users. CDNs serve a large portion of the Internet content today, including web objects (text, graphics and scripts), downloadable objects (media files, software, documents), applications (e-commerce, portals), live streaming media, on-demand streaming media, and social media sites.

RTMP/RTMPS and RTSP Protocols

UC9020 supports RTMP/RTMPS protocol but not RTSP.

The Real-Time Messaging Protocol (RTMP) was initially a proprietary protocol for streaming audio, video and data over the Internet between a live stream client and a server. The RTMP protocol has multiple variations.

The Real Time Streaming Protocol (RTSP) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The protocol is used for establishing and controlling media sessions between end points.

Other ways to input image overlays

When your iPad is connected to the unit using direct cable link, you can upload images to the iPad directly.

You can also use, and we strongly recommend you do, Apple AirDrop and its Continuity (Enable Handoff) features to upload all necessary data from Apple related products to improve convenience.

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy