ETNA VW249M - Dishwasher

VW249M - Dishwasher ETNA - Free user manual and instructions

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Product Type Built-in Dishwasher
Brand Etna
Model VW249M
Dimensions (H x W x D) 81.5 cm x 59.6 cm x 55.5 cm
Weight Approximately 45 kg
Energy Efficiency Class Class A++
Annual Energy Consumption 262 kWh/year
Water Consumption per Cycle 10 liters
Number of Place Settings 12 place settings
Noise Level 44 dB(A)
Programs ECO 50°C, Auto, Intensive, Quick 30 min, Glass, Pre-rinse
Drying System Heat exchanger drying with condensation
Water Supply Cold water only
Power Supply Voltage 220-240 V ~ 50 Hz
Rated Power 2100 W
Water Pressure Range 0.3 - 10 bar
Salt and Rinse Aid Indicator Yes
Half Load Function Yes
Delay Start Up to 24 hours
Safety Features Aquastop, child lock, overflow protection
Maintenance Clean filters and spray arms regularly, descale as needed
Spare Parts Availability At least 10 years after purchase
Color White

Frequently Asked Questions - VW249M ETNA

What type of detergent should I use?
We recommend using a standard dishwasher detergent (powder, gel, or tablets) with integrated rinse aid. For best results, use a detergent with salt and rinse aid components.
How do I clean the filters?
Remove the lower basket and unscrew the filter assembly. Rinse the filters under running water, brushing off any debris. Reassemble and tighten. Clean filters at least once a month.
What does the Aquastop warning mean?
If the Aquastop system activates, the water inlet hose has detected a leak. Turn off the water supply, unplug the dishwasher, and contact a qualified technician to inspect the hose and connections.
Can I use regular table salt instead of dishwasher salt?
No, regular table salt may contain anti-caking agents that can damage the water softener. Always use specific dishwasher salt (coarse grain) for optimal performance.
Why does my dishwasher have a bad smell?
Odors are usually caused by food debris on filters or in the spray arms. Clean filters, spray arms, and run a maintenance cycle with a dishwasher cleaner or vinegar. Leave the door slightly open after each wash.
How do I load the baskets for best cleaning?
Place large items (pots, plates) on the bottom rack facing the spray arms. Put cups and glasses on the top rack. Ensure nothing obstructs the spray arms. Use the cutlery basket for silverware.
What does error code E15 mean?
Error code E15 indicates a water leak or overflow. Immediately turn off the appliance and disconnect from power. Close the water tap and call a service technician to inspect the internal seals and hoses.
How do I enable the child lock?
Press and hold the 'Start' button for about 5 seconds until the child lock icon appears on the display. To disable, repeat the same procedure. The child lock prevents accidental button presses.
Can I wash aluminum pans in the dishwasher?
It is not recommended. Aluminum can react with dishwasher chemicals and cause discoloration or pitting. Hand wash aluminum items for best results.
How long is the warranty on this dishwasher?
The standard warranty is 2 years from the date of purchase. You may register your product for an extended warranty (up to 5 years) on the Etna website.

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USER MANUAL VW249M ETNA

INSTRUCTIONS FOR USE

GEBRAUCHSANLEITUNG

ETNA VW249M - GEBRAUCHSANLEITUNG - 1

DISHWASHER

GESCHIRRSPÜLER

VW249M

EN User instruction EN 3 - EN 23

Contact a registered installer to fit your appliance (see “Installation instructions”). Do not connect the appliance to the electrical mains until the installation is complete.

This appliance is intended to be used in household and similar applications such as:

▶staff kitchen areas in shops, offices and other working environments;
farmhouses;
▶by clients in hotels, motels and other residential type environments;
▶bed and breakfast type environments.

For EN60335-1:

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.

For IEC60335-1:

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Packaging material could be dangerous for children!
  • This appliance is for indoor household use only.
  • To protect against the risk of electrical shock, do not immerse the unit, cord or plug in water or other liquid.
  • Please unplug before cleaning and performing maintenance on the appliance.
  • Use a soft cloth moistened with mild soap, and then use a dry cloth to wipe it again.

Earthing Instructions

  • This appliance must be earthed. In the event of a malfunction or breakdown, earthing will reduce the risk of an electric shock by providing a path of least resistance of electric current. This appliance is equipped with an earthing conductor plug.
  • The plug must be plugged into an appropriate outlet that is installed and earthed in a ccordance with all local codes and ordinances.
  • Improper connection of the equipment-earthing conductor can result in the risk of an electric shock.

  • Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.

  • Do not modify the plug provided with the appliance, if it does not fit the outlet.
  • Have a proper outlet installed by a qualified electrician.
  • Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
  • Do not operate your dishwasher unless all enclosure panels are properly in place.
  • Open the door very carefully if the dishwasher is operating, there is a risk of water squirting out.
  • Do not place any heavy objects on or stand on the door when it is open. The appliance could tip forward.

When loading items to be washed:

  • Locate sharp items so that they are not likely to damage the door seal;
    ▶Warning: Knives and other utensils with sharp points must be loaded in the basket with their points facing down or placed in a horizontal position.

- Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.

  • Check that the detergent powder is empty after completion of the wash cycle.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent.
  • For unmarked plastic items not so marked, check the manufacturer's recommendations.
  • Use only detergent and rinse agents recommended for use in an automatic dishwasher.
  • Never use soap, laundry detergent, or hand washing detergent in your dishwasher.
  • The door should not be left open, since this could increase the risk of tripping.
  • If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
  • During installation, the power supply must not be excessively or dangerously bent or flattened.
  • Do not tamper with controls.
  • The appliance needs to be connected to the main water valve using new hose sets. Old sets should not be reused.
  • To save energy, the appliance will go to standby mode automatically when there is no operation during some time.

CONTENTS

Your dishwasher

Introduction 4

Description

Control panel 5 Interior 6

Operation

Switching on 7 Cycle selection table 9 Regeneration salt (water softener) 10 Reset 11 Setting the water hardness 11 Rinse agent reservoir 11 Dishwasher detergents 13

Loading

Loading the baskets 15 Damage to glassware and other crockery 17

Maintenance

Filter system 18 Cleaning the spray arms 19 Cleaning the door 19

Errors

What should I do, if... 20 Interference table 20 Error codes 22

Appendix

Disposal 23

YOUR DISHWASHER

Introduction

You have opted to purchase an Etna dishwasher.

Optimum user comfort and easy operation were paramount during the development of this product.

This manual describes how you can get the most out of your dishwasher. It provides you with information on how to operate the appliance, as well as background information about how it works.

You will furthermore also find maintenance tips.

The safety instructions that are relevant during the installation are included in the installation guide. This is intended for the installation technician.

Read this manual before using the appliance.

Keep this manual in a safe place so that the next possible user can also benefit from it.

Control panel

ETNA 3 4 51 2

  1. On/Off button
  2. Program button
  3. Half load button
  4. Delayed start button
  5. Salt/Rinse aid/End program indicators

Interior

1 2 3 4 5 6 7 8 9 10 11 12

  1. upper basket
  2. upper spray arm
  3. lower basket
  4. lower spray arm
  5. filters
  6. type plate
  7. operating panel
  8. detergent and rinse aid reservoir
  9. cutlery basket
  10. salt reservoir
  11. guide rail top basket
  12. active drying unit

Switching on

  1. Open the door of the dishwasher.
  2. Press the 'on-off' button to switch on the device. The check light End Program is on.
  3. Select the desired program (see 'program selection table'). Select a cycle using the programming button. The check light that is part of the selected program is on.
  4. Close the door of the dishwasher. The dishwasher will automatically start running the selected cycle.

Half load

Press the Half Load button to reduce the duration of the selected program and therefore decrease your energy and water consumption. When Half Load option is selected, the half load indicator lights up.

Delayed start time

If you want the dishwasher to switch on at a later time, you can use the 'delayed start' button. You can choose between a delay time of 3, 6 or 9 hours. Each press of the button changes the delay time.

The indicator of the selected delay time is on. Then select the desired program and close the door of the dishwasher.

Indicators

  • Salt.
    The indicator shows that you have to fill the salt container with regeneration salt.
  • Rinse aid.
    The indicator shows that you have to fill the rinse aid reservoir.
  • End program.
    The indicator shows that the washing program has finished. In addition, you will hear a sound signal five times.

Changing a wash cycle

  1. Open the door.
  2. Press the program button to select a new program. The check light that is part of the selected program is on.
  3. Close the door of the dishwasher. The dishwasher will automatically start running the selected cycle.

Stopping a wash cycle

  1. Open the door.
  2. Press and hold the programming button for 3 seconds.
    The 'End Program' indicator is flashing.
  3. Close the door of the dishwasher.
    The machine pumps out for about 30 seconds Following the end of this, a sound signal will click 5 times and the indicator shows that the program has finished.

ETNA VW249M - Stopping a wash cycle - 1

Note! A cycle that has already begun can only be changed in the start-up phase. After this, the detergent will be sprayed all over the dishes or the machine may have already pumped out the water. In that instance, you must refill the detergent compartment (see section on Dishwasher detergent).

ETNA VW249M - Stopping a wash cycle - 2

Warning!

Opening the door fully during the wash cycle is dangerous. You may be splashed with hot water from the machine.

Following the end of the wash cycle

After the washing program has finished, the 'End program' indicator is flashing and a sound signal will click 5 times. Open the door of the dishwasher Switch off the device with the on/off button.

Wait a few minutes before unloading the dishwasher. The dishes and cutlery will still be very hot immediately following the end of the cycle. There is a chance that dishes may break as a result of the heat. Moreover, the dishes dry better when allowed to stand for a few minutes.

ETNA VW249M - Following the end of the wash cycle - 1

Flood protection switch

Your dishwasher is fitted with a safety switch that prevents too much water from running into the appliance. The safety switch closes the inlet valve and instructs the dishwasher to pump out the surplus water. If there is water in machine (due to too much water being fed in previously, or as a result of a leak), this must first be removed before the appliance is switched on again.

Cycle selection table

Program Cyclecycle selection informationDescription of cycleDetergent pre/mainTime (min.)Energy (KWh)Water (L)Water Half Load (L)
Ecc(WATT)This is the standard program, it is suitable to clean normally soiled tableware and it is the most efficient programme in terms of its combined energy and water consumption for that type of tableware.Prewash Main wash (50 °C) Hot rinse (55 °C) Dry5/25 gr. 2050.907(2)0.923(3)12.0 12.0
Intensive P265°Heavily soiled dishes, such as dishes pans, casseroles, plates plates with dried-on leftover food.Prewash (40 °C) Main wash (65 °C) Cold Rinse Hot rinse (70 °C) Dry5/25 gr. 1171.700 17.212.9
50 minutes P3ETNA VW249M - Flood protection switch - 1Daily dishes in 50 minutes. For day-to-day dishes, such as lightly soiled or normal plates and pans.Main wash (65 °C) Cold Rinse Hot rinse (70 °C) Dry25gr. 50 1.10012.0 12.0
Quick [SXBA]Lightly soiled dishes, such as glasses, crystal and fragile porcelain. No drying.Main wash (40 °C) Cold Rinse Hot rinse (50 °C)25 gr. 30 0.74012.4 -
Prewash P5To rinse dishes that you plan to wash later that day.Prewash 15 0.020 45 -

(1) This program is the test cycle.
The information for comparability test in accordance with EN 50242/EN 60436.
(2) According to standard EN 50242
(3) According to standard EN 60436

Regeneration salt (water softener)

ETNA VW249M - Regeneration salt (water softener) - 1

This machine is equipped with a water softener. To use the water softener, fill the dishwasher with salt.

  • After first having removed the bottom basket, loosen the cap of the reservoir (1 and 2).
  • Prior to filling the reservoir for the first time, pour one litre of water in it (3).
  • Place the funnel in the reservoir opening. Pour about 2 kg of salt in it (4). It is normal for a little water to flow out of the opening when doing this. Note! Clear up any spilled salt and always run a full cycle immediately afterwards to prevent damage to the bottom.
  • Carefully tighten the cap of the reservoir.

Note! Always fill the salt reservoir and adjust the water hardness setting before using the dishwasher. Refill the salt reservoir when the water softener indicator (2) lights up. It is possible that the light will remain lit for a short while after the salt reservoir is filled. It will go out automatically when enough salt has been dissolved in the water.

Setting the salt consumption

Adjust the salt consumption according to the table below:

Water hardness levelGerman hardness dHFrench hardness dFEnglish hardness dEIndicator
1 0-50-9 0-6 P1-9hLEDs are on
2 6-1110-20 7-14P2-9h LEDs are on
3 12-17 21-30 15-211 1/2-9h LEDs are on
4 18-2231-40 22-283h-9h LEDs are on
5 23-3141-55 29-396h-9h LEDs are on
6 32-5056-90 40-63P1-6h-9h LEDs are on

ETNA VW249M - Setting the salt consumption - 1

Your local water authority can inform you how hard your mains water is. Adjustments can then be made according to the above table.

The standard water hardness is set at level 3.

OPERATION

Reset

Open the door of the dishwasher

The indicator of the program selected last is flashing.

Press and hold the programming button for more than 3 seconds.

The ‘End Program’ indicator is flashing. The indicator of the program selected last turns off

Close the door of the dishwasher.

The machine pumps out for about 30 seconds. Following the end of this, a sound signal will click 5 times and the indicator shows that the program has finished.

Switch off the dishwasher with the on/off button.

Setting the water hardness

Press the program button and keep it pressed.

Switch on the dishwasher simultaneously with the on/off button.

Keep the program button pressed until the indicators P1-P2-P3-P4-P5 and the indicator 'End program' light up and then turn off.

Set the desired water hardness by repeatedly pressing the program button.

After selecting the desired setting, press the on/off button.

The set value is stored in the memory.

Rinse aid reservoir

Rinse aid is added during the final rinse. Rinse aid prevents traces of water droplets being left behind on the clean dishes. Moreover, it ensures that the dishes dry quicker, since the water drains off more easily.

ETNA VW249M - Rinse aid reservoir - 1

natural_image Two-step illustration showing a hand inserting a component into a device, with no visible text or symbols.

Filling the rinse-aid and setting

To fill the rinse aid compartment, open the rinse-aid compartment cap. Fill the compartment with rinse aid to the MAX level and then close the cap.

Be careful not to overfill the rinse aid compartment and wipe up any spills.

In order to change the rinse aid level, follow the below steps before turning on the machine:

  1. Push the programme button and hold it down.

  2. Turn on the machine.

  3. Hold down the programme button until all leds blink twice. Rinse aid set follows water hardness set.

  4. The machine will display the current setting.

  5. Set the level by pushing the programme button.

  6. Switch off the machine to save the setting.

The factory setting is "4".

- If the dishes are not drying properly or are spotted, increase the level. If blue stains form on your dishes, decrease the level.

LevelBrightener Dose Indicator
1Rinse-aid not dispensed P1-9h LEDs are on
21 dose is dispensed P2-9h LEDs are on
32 doses are dispensed 1/2-9h LEDs are on
43 doses dispensed 3h-9h LEDs are on
54 doses dispensed 6h-9h LEDs are on

Dishwasher detergents

The chemicals in the dishwasher detergents remove the dirt, break it down and make sure that the dirt is drained from the dishwasher. Most dishwasher detergents available in stores are suitable for this purpose.

ETNA VW249M - Dishwasher detergents - 1

Warning!

Dishwasher detergent is a corrosive product. It should therefore be kept out of the reach of children. If swallowed, consult a doctor immediately and take the packaging with you.

Concentrated detergent

Based on their chemical composition, 2 different types of concentrated detergent can be distinguished:

  • Conventional alkaline detergents with corrosive ingredients.
  • Low-alkaline concentrated detergents with natural enzymes.

The use of concentrated dishwasher detergent in combination with “normal” wash programs produces less contamination and is good for your dishes: these wash programs are specifically geared to the dirt-dissolving characteristics of the enzymes in the concentrated dishwasher agent. This means that “normal” wash cycles with concentrated detergent achieve the same results as an intensive wash cycle.

Dishwasher tablets

Dishwasher tablets from different manufacturers dissolve at different rates. This means that, during short wash cycles, certain types of dishwasher tablet do not fully dissolve, as a result of which their cleaning action is reduced. Dishwasher tablets should therefore chiefly be used in combination with long wash cycles, so that the dish washer tablet has time to fully dissolve.

When you switch from dishwashing tablets to a traditional dishwashing agent, you have to make sure that the salt reservoir and the rinse agent reservoir are completely filled.

Detergent compartment

Your dishwasher uses less detergent and rinse agent than conventional dishwashers. Generally speaking, just one measuring spoon of detergent powder is needed for a normal wash cycle. Use more detergent if your dishes are more heavily soiled. Fill the soap compartment immediately prior to starting the cycle. Filling it prior to this may result in the detergent becoming damp and therefore not fully dissolving.

ETNA VW249M - Detergent compartment - 1

Note! The table on page 9 shows the amount of detergent required for the different cycles. These are averages. A different dosage may be necessary, depending on the hardness of the water and how soiled the dishes are.

Filling
ETNA VW249M - Detergent compartment - 2

natural_image Exterior view of a white plastic electronic device with buttons and ventilation slots (no text or symbols visible)

DETERGENT

  1. Press the release catch if the lid is closed.
    The lid will slide open.
  2. Fill the detergent compartment immediately prior to starting a wash cycle.

The markings in the detergent compartment indicate the dosage.

- The container has a capacity of maximum 45 gr. Fill up the container with 25 gr. of the detergent for very dirty dishes and 15 gr. for normal dishes.

ETNA VW249M - Detergent compartment - 4

Use only detergents that are specifically designed for dishwashers. Store the detergent in a cool and dry place. Only fill the detergent compartment with detergent when you are running a wash cycle immediately afterwards.

Loading the baskets

ETNA VW249M - Loading the baskets - 1

natural_image Electrical insulator assembly diagram with multiple components arranged in a grid (no text or labels visible)

Using the upper basket

The upper basket is designed for fragile, light dishes, such as glasses, cups and saucers, plates, small bowls and shallow (not particularly dirty) pans.

Place the dishes in the basket in such a way as to ensure they cannot move when sprayed. The height of the top basket can be adjusted.

ETNA VW249M - Using the upper basket - 1

natural_image Illustration of a hand holding a cable or connector inside a wire cage (no text or symbols visible)

Height adjustment upper basket

Top basket of your machine is in upper position. When it is in this position, you can place big items such as pans, etc. on lower basket. When you take top basket to lower position, you can place and wash big sized plates on the top basket.

ETNA VW249M - Height adjustment upper basket - 1

natural_image Mechanical assembly diagram showing a conveyor belt system with pulleys and a wheel (no text or symbols)
  1. Open the basket retaining parts at the end of top basket rails by turning them to the sides.

  2. Take the basket out.

  3. Change the position of the wheels; reinstall the basket to the rail.

  4. Close basket retainer parts.

Technical diagram of a structural steel rebar framework with labeled components 1 and 2

Height Adjustable Rack

The height adjustable racks enable glasses and cups to be placed on or under the racks. The racks can be adjusted to 2 different heights. Cutlery and utensils can also be placed on the racks horizontally.

ETNA VW249M - Height Adjustable Rack - 1

natural_image Cross-sectional illustration of a mechanical component with threaded parts and internal structure (no text or symbols)

Using the lower basket

We advise you to place large objects that are hardest to clean in the bottom basket: pots, pans, pan lids, oven dishes and bowls. Casserole dishes and pan lids should preferably be placed at the side of the basket. This will ensure that they do not obstruct the spray arm when it is turning.

ETNA VW249M - Using the lower basket - 1

natural_image Illustration of kitchen utensils arranged in a grid (no text or symbols)
  • Saucepans, serving dishes etc. must always be placed upside down in the basket.
  • Deep bowls should be tilted, with the opening facing downwards to allow water to escape.
  • The lower basket can be adjusted to allow for larger, or more, pots and pans.

Cutlery basket

The cutlery basket is used in the bottom basket. Cutlery should be placed in the cutlery basket with the handles pointing down. Long kitchen utensils such as wooden spoons have to be in a position lying down (horizontal) on the middle rack in the top basket.

ETNA VW249M - Cutlery basket - 1

Warning!

Take care to ensure that no objects are sticking through the bottom of the cutlery basket, as this will obstruct the spray arm.

Cutlery/crockery unsuitable for the dishwasher

  • Cutlery with a wooden, porcelain or mother of pearl handle
  • Plastic objects that are not heat-resistant
  • Cutlery with glued elements that are not heat-resistant
  • Glued cutlery or crockery
  • Pewter or copper objects
  • Lead crystal glassware
    • Steel objects that are prone to rust
  • Wooden dishes
  • Objects manufactured from synthetic fibres

Cutlery/crockery with limited suitability for use in the dishwasher

  • Certain types of glass can become dull after undergoing a large number of wash cycles
    • Silver and aluminium may tarnish after use in the dishwasher
  • Glazed patters may fade as a result of regular washing

ETNA VW249M - Cutlery/crockery with limited suitability for use in the dishwasher - 1

Note! Do not place any objects soiled with cigarette ash, candle wax, varnish or paint in the dishwasher. When buying new kitchen utensils, ensure that they are suitable for the dishwasher.

Do not overload the dishwasher. There is only room for 12 standard settings. Do not place cooking utensils that are unsuitable for dishwashers inside. This is essential to ensure good washing results and a low energy consumption.

Placing cutlery and crockery in the dishwasher

Before placing the dishes in the dishwasher, you must:

  • Remove any large bits of leftover food.
  • Leave caked and burnt on leftover food to soak for a while.

ETNA VW249M - Placing cutlery and crockery in the dishwasher - 1

When inserting the dishes, take care to ensure that:

  • The spray arm is not obstructed by the dishes.
  • Hollow objects are placed with the opening facing downwards, to ensure that that cannot hold the water.

Plates and cutlery must not cover each other

  • Glassware items must not touch, otherwise damage can occur.
  • Place large objects that are difficult to clean in the lower basket.
  • The upper basket is specially designed for lighter objects, such as glasses and coffee and tea cups.

ETNA VW249M - Plates and cutlery must not cover each other - 1

Warning!

  • Long knives standing upright in the cutlery basket can cause injury!
  • Long and/or sharp items of cutlery, such as carving knives, should be laid (placed horizontally) in the upper basket.

Damage to glassware and other crockery

Potential causes:

  • Type of glass or manufacturing process. Chemical composition of the dishwasher detergent.
    • Water temperature and duration of the wash cycle.

Proposed solution:

  • Use glassware and porcelain crockery produced by manufacturers that state that it is suitable for dishwashers.
  • Use a milder/less corrosive dishwasher detergent. If needed, ask detergent manufacturers for more information.
  • Select a wash cycle with a lower temperature.
  • Remove glassware and cutlery from the dishwasher as soon as possible after the cycle has finished, to prevent damage.

Filter system

ETNA VW249M - Filter system - 1

natural_image Diagram of a device with directional arrows indicating motion or flow, no readable text or symbols present.

a b ②

Depending on usage, the filters may require regular rinsing under a tap. The filtration system consists of three components: the large filter, the coarse filter and the fine filter.

a. Fine filter: This filter prevents waste and leftover food from entering the drainage pump and ensures that said leftovers are not spread over the dishes again during the cycle.
b. Coarse filter: Larger articles, such as leftover bones or pieces of glass that could block the drain, are trapped in the coarse filter. In order to remove the waste from the filter, you must lightly squeeze the lips on top of the filter together and then pull the filter upwards.
c. Large filter: Leftover food and waste that lands on this filter is rinsed through to the coarse filter by a special jet on the lower spray arm.

Diagram of a mechanical component with labeled parts and directional arrow, likely illustrating a motion or force system.

Clean the filter group

In order to ensure the dishwasher operates at maximum efficiency, the whole filter section must be cleaned.

The filter group efficiently removes food remains from the water and makes sure that the washing water can continue circulating during the washing program. It is therefore a good idea to remove larger food remnants from the filter section after each wash cycle, by cleaning the half-round filter and filter housing under running water.

  • Remove the filter section by grasping the handle and pulling upwards. All components in the filter section must be cleaned at least once per month.
  • Use a dishwashing brush to clean the coarse and fine filter. Put the filter section back together again according to the illustration opposite and then re-fit the whole filter section back into the tub of the dishwasher.

ETNA VW249M - Clean the filter group - 1

Never use the dishwasher without the filter section. Incorrect fitting of the filter section will result in the dishwasher no longer delivering maximum performance. Damage to cutlery and dishes is a further possible consequence.

Cleaning the spray arms

ETNA VW249M - Cleaning the spray arms - 1

natural_image Diagram showing a mechanical or fluid system with directional arrows and a central component (no text or symbols)

It is essential that you clean the spray arms on a regular basis. In the longer term, waste can block the nozzles and the bearings in the spray arms. Clean the spray arms as follows:

  • Loosen and turn the nut of the top spray arm to the left to remove the arm.
  • Next remove the spray arm.
  • Pull the bottom spray arm upward from the retainer.
  • Clean the spray arms in warm, soapy water, using a soft brush to clean the nozzles.
  • Rinse the spray arms thoroughly before fixing back in place.

Cleaning the door

Clean the edge of the door, including the sealing rubber, with a soft, damp cloth. Take care to ensure that water does not enter the door locking mechanism or electrical components. Spray-type cleaning products should not be used, nor aggressive cleaning products such as scourers. These cleaning products can damage the finish.

What should I do, if...

If the appliance is not functioning well, this does not always mean that it is faulty. Try to resolve the fault yourself first. If the recommendations below does not solve your problem, telephone our service department.

ETNA VW249M - What should I do, if... - 1

Note!

Disconnect the appliance from the power supply before beginning repairs. Preferably by pulling out the plug from the wall socket.

Interference table

ProblemPotential causesSolution
The dishwasher is not working.Fuse is faulty or the earthing switch has been activated.Replace the fuse or reset the isolating switch.Remove other appliances that are connected to the same group.
The power supply is not switched onMake sure that the dishwasher is switched on and the door closed.Make sure that the plug is correctly inserted into the socket.
The water pressure is too low.Check whether the dishwasher is correctly connected to the water mains and that the tap is open.
The drainage pump does not shut off.The water is running over.The system is designed so that it can automatically detect overflowing water. In that instance, the appliance shuts off the circulation pump and switches on the drainage pump.
Noise.Some noises are normal.Noise of rotating pump/washing noises; the detergent compartment opening.
Cutlery is rattling in cutlery basket or something small has fallen out of the basket.Ensure that everything is loaded securely in the dishwasher.
The motor makes an unusual noise.The pump is blocked. Contact an installer.
Contamination of the tub.Poor quality detergent.Only use detergent suitable for dishwashers to prevent contamination.
Blocked filtersOpen the door and clean the filters. Run the pre-wash cycle.
Rinse agent has been spilled.Always wipe up spilled rinse agent immediately.

ERRORS

ProblemPotential causesSolution
Dishes not dry.The rinse agent reservoir is empty.Ensure that the rinse agent reservoir is filled.
Dishes and flat objects are not clean.Incorrect cycle.Select a higher cycle.
Baskets are incorrectly loaded.Make sure that the detergent compartment and spray arms are not obstructed by large dishes/pans.
Spotting and scaling on glasses and flat dishes.Extremely hard water. Incoming water temperature is low. The dishwasher is overloaded.Baskets are incorrectly loaded. Old or damp detergent. Rinse agent reservoir is empty.Incorrect detergent dosage.To remove spotting from glass objects:Remove all metal objects from the dishwasher.Use the prescribed quantity of detergent.Select the longest cycle. Allow the dishwasher to run for approximately 18 to 22 minutes. It should by then have reached the main wash cycle. Open the door carefully and pour 2 cups of white vinegar into the base. Close the door and allow the dishwasher to complete its cycle. If vinegar does not work: Repeat the above steps, but use a quarter cup (60 ml) of citric acid crystals in place of white vinegar.
Cloudy stains on the glassware.Combination of soft water and too much detergent.Use less detergent and choose the glass cycle, which you can use to clean glassware.
Yellow or brown scale on the inside of the tub.Traces of iron in the water may cause spotting to the tub of the dishwasher.Contact a manufacturer of water softeners for a special filter.
White scale on the inside of the tub.Hard water.Increase salt consumption setting
Dishwasher detergent is left in the detergent compartment.The detergent compartment is blocked by dishes.Load the baskets so that the dishes no longer block the detergent compartment.Clean the upper spray arm.
Steam.When opening the door.This is possible at the end of the cycle.
Black or grey stains on the dishes.Aluminium cooking utensils have scraped the dishes.Aluminium can tarnish.
Water remains under the filters.This is normal.A small amount of water around the drain on the rear of the tub base keeps the seal flexible.
The dishwasher is leaking.Rinse agent reservoir too full or rinse agent is leaking.Take care not to overfill the rinse agent reservoir. Spilled rinse agent can lead to foam/ flooding. Wipe up spilled rinse agent with a damp cloth.
The dishwasher is not standing level.Adjust the dishwasher so that it is standing level.

Error codes

P1 P21/2 3h 6hinterference type solution
* * **Insufficient water supplyMake sure that the water faucet is completely open and that there is no crack in the supply hoseCheck if the supply hose is cloggedRestart the dishwasherPlease contact the service department if the problem persists
* * *Pressure system failurePlease contact the service department
* * *Flooding safety enabledClose the water faucet and contact the service department
* * *The dishwasher is not pumping outCheck if the drainage hose is connectedCheck the bottom filter and filter groupRestart the dishwasher and terminate the last selected programPlease contact the service department if the problem persists
* * **Heating error • Pleasecontact the service department
* * *Flooding sound signal activatedTurn off the dishwasher and close the water faucetPlease contact the service department
**Interference in the electronicsPlease contact the service department
* * *Temperature in the machine is too highPlease contact the service department
* * *Interference of heating sensorPlease contact the service department
* * *High voltage failure •Please contact the service department
* * *Low voltage failure •Please contact the service department

ETNA VW249M - Error codes - 1

Should the appliance become overfilled or exhibit excessive leaking, shut off the inlet tap and alert the service department.

Disposal

Dispose of packaging and device

This device is manufactured with durable materials. This appliance must be disposed of responsibly at the end of its service life. The government can provide you with information about this.

The packaging of the appliance is recyclable. The following can be used:

  • cardboard;
    • polyethylene film (PE);
    • CFK-free polystyrene (PS-hard foam);

The materials should be disposed of in a responsible manner and in accordance with government regulations.

ETNA VW249M - Dispose of packaging and device - 1

natural_image Symbol of a trash bin with no visible text or numbers, crossed by two diagonal lines (no text or symbols present)

The symbol of a crossed out garbage can is placed on the product to point to the obligation to process electrical household equipment separately. This means that the appliance may not be included with normal domestic refuse at the end of its service life. The device has to be brought to a centre for separated waste collection or to a point of sale that provides this service.

Processing household devices separately prevents possible negative consequences for the environment and the health caused by inappropriate processing. It ensures that the material that appliance consists of, can be recovered to obtain a significant saving of energy and raw materials.

ETNA VW249M - Dispose of packaging and device - 2

Note! The packaging material may be hazardous for children.

Declaration of conformity

We hereby declare that our products satisfy the applicable European directives, orders and regulations, as well as the requirements stated in the referenced standards.

natural_image Two-step illustration showing a hand holding a device, before and after disassembly (no text or symbols present)
natural_image White electronic device with ventilation slots and a control panel (no visible text or symbols)

DETERGENT

natural_image Grid of industrial equipment with cylindrical components and insulators (no visible text or symbols)
natural_image Illustration of a hand holding a cable or connector inside a wire cage (no text or symbols visible)
natural_image Mechanical assembly diagram showing a conveyor belt system with pulleys and a wheel (no text or symbols)
natural_image Technical line drawing of a structural framework with labeled components (no text or symbols present)
natural_image Exploded view of a mechanical component with multiple cylindrical parts and a central housing (no visible text or symbols)
natural_image Illustration of kitchen utensils arranged in a grid (no text or symbols)
natural_image Diagram of a mechanical device with directional arrows and a numbered label (1), no readable text or symbols present.

a b ②

Diagram of a mechanical component with numbered parts and directional arrow, likely illustrating a process or assembly.

natural_image Diagram showing a mechanical or fluid system with directional arrows and a central circular component (no text or symbols)

Tür reinigen

natural_image Symbol of a trash bin with crossed lines indicating no waste or restriction (no text or numbers present)

842242

842242 / VER 1 / 29-10-2020

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Product information

Brand : ETNA

Model : VW249M

Category : Dishwasher