CH66038-90 S - Range hood Respekta - Free user manual and instructions

USER MANUAL CH66038-90 S Respekta

Stacked black rectangular electronic devices on a white background (no visible text or symbols)

White kitchen air conditioner unit with ventilation slots and mounting feet (no text or symbols visible)

CH 66038-60 SAM

CH 66038-60 WAM

Black industrial kitchen appliances on a white background (no text or symbols visible)

CH 66038-90 SAM

CH 66038-90 WAM

Exterior view of a modern office building (no signage)

Lieber Kunde,

DECLARATION OF CONFORMITY

The manufacturer of the product/s described herein, to which this description refers, declares on its sole responsibility that the product/s meet the relevant fundamental safety, health and protection requirements of the relevant EU guidelines and that the corresponding test reports are available for examination by the relevant authorities and can be requested from the seller of the appliance, especially with regard to CE Declaration of Conformity issued by the manufacturer or with the manufacturer's approval.

Moreover, the manufacturer declares that the parts of the appliance described in this user manual, which come into contact with fresh food, do not contain any toxic substances.

9. Störung- was tun wenn...

der

Technical diagram of a device with labeled components A and B, showing internal structure and directional arrows.

The manufacturer does not take any responsibility for damage caused by the buyer.

This device has been manufactured and tested according to the latest methods. Irrespective of the seller's / dealer's statutory warranty obligation, the manufacturer provides a 6-month warranty for faultless material and faultless production for a period of 24 months from the date of purchase.

The warranty expires in case of intervention by the buyer or by third parties.

Damage caused by improper handling or operation, by incorrect installation or storage, by improper connection, improper installation, as well as by force majeure or other external influences, are not covered by the guarantee. We reserve the right to repair or replace defective parts or to exchange the device in case of complaints.

Only if repair (s) or replacement of the device, the intended use by the manufacturer should not be finally achieved, the buyer can demand warranty within six months, calculated from the date of purchase, reduction of the purchase price or cancellation of the purchase contract.

Claims for damages, including consequential damages, unless they are based on intent or gross negligence excluded.

In the case of unnecessary or unjustified use of the customer service, we charge the usual time and track charge for our service.

Complaints must be reported immediately after the detection of an error.

The replacement of light bulbs by our customer service technician is not subject to the guarantee guidelines and is therefore subject to a charge. There is no guarantee for bulbs.

The warranty claim has to be proven by the buyer, by presenting the purchase receipt. The guarantee is valid within the Federal Republic of Germany.

Inclined Cooker Hoods

Chapter page

1. Explanation of information symbols---- 1-2

Warning 2

Electrical Safety Instruction (BSI Plug).... 3

1. Intended use 3
2. Protection of the environment 3
3. Tips and general advice 4
4. Before using the hood 4
5. Using the hood / Safety information----4
6. Cleaning and care 5
7. Changing the lamps----6
8. Faults – what to do if ... 6
9. Customer service 7
10. Installation----7
11. Exhaust air pipeline----8
12. Warranty 8
13. Appliance operating (key / switch functions)----9
14. Carbon filter mounting 10
15. Problem shooting----11

Warranty Conditions: See last page

Installation instructions: See separate Brochure

We recommend that you read these operating instructions carefully.

This will enable you to become better and more quickly familiar with your new appliance. Mark those parts which are of special importance to you. Keep this document to hand so that you can refer to it at any time and pass it on to any subsequent owners.

You have chosen a good appliance which will give you many years of excellent service if properly operated and maintained.

Our appliances are not intended for commercial usage. They are designed only for domestic use.

The warranty and its provisions are reduced by 50% in the case of commercial usage.

1. Explanation of information symbols

This symbol on the product or its packaging indicates that this product is not to be treated as normal domestic waste but must be disposed of through a special collection depot for recycling electrical and electronic equipment.

Through your contribution to the correct disposal of this product you are protecting the environment and the health and welfare of your fellows.

Incorrect disposal endangers the environment and your health. You can obtain more information on the recycling of this product from your local council authorities, your waste disposers or the sales outlet from which you purchased the product.

The following symbol has the following significance:

This is a safety information symbol.

This is to be found in particular with all descriptions of actions where there is a possibility of danger for persons.

Pay attention to this safety information and behave with appropriate care.

Pass these warnings on to other users.

This is a warning symbol

This is to be found with descriptions of actions where special care is necessary to prevent damage to appliances. Pass this safety information on to all users of the appliances.

This symbol refers to useful hints and tips and draws your attention to the correct procedure and behaviour. Compliance with the information marked with this symbol will spare you many problems.

Warning

- There is a fire risk if cleaning is not carried out in accordance with the instructions. - The air must not be discharged into a flue that is used for exhausting fumes from appliances burning gas or

• Regulations concerning the discharge of air have to be fulfilled.

- When the range hood and appliances supplied with energy other than electricity are simultaneously in operation, the negative pressure in the room must not exceed 4 Pa (4 x 10^-5 bar).

- Cooker hoods are not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

- Keep your children from using the cooker hood.

- Your cooker hood is for domestic use only. not suitable for barbecue. roast shop and other commercial use.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

- There shall be adequate ventilation of the room when the range hood is used at the same time as appliances burning gas or other fuels (not applicable to appliances that only discharge the air back into the room);

• Any installation work must be carried out by a qualified electrician or competent person.

• The cooker hood and its filter mesh should be cleaned regularly in order to keep in good working order.

• Before cleaning, always ensure that you have switched your cooker hood off.

- Clean the cooker hood according to the instruction manual and keep the cooker hood from the danger of burning.

• Do not flame under the range hood;

• If there is any fault with your cooker hood. please call the service department appointed by agent for servicing.

- Please keep the room draughty when your cooker hood and gas hob are working.

- Do not exhaust the gas from cooker hood through the same heated flue which is for the gas from gas hob and other kitchen appliances.

- Before installation and usage, read all the instructions and make sure that the voltage (V) and the frequency (Hz) indicated on your cooker hood are exactly the same as the voltage (V) and the frequency (Hz) in your home.

- In order to get the most out of your cooker hood, please read the instruction manual before installing and using, and keep it in a safe place.

- Ensure that you could get our Warranty for your cooker hood, please provide the warranty card and purchase receipt, or the Warranty will not be offered.

CAUTION: Accessible parts may become hot when used with cooking appliances.

Electrical Safety Instruction

for Appliances with BSI Plug only

WARNING!

THIS APPLIANCE MUST BE EARTHED.

IF THE MAINS LEAD OF THE APPLIANCE IS FITTED WITH A PLUG:

FUSE REPLACEMENT

If the mains lead of this appliance is fitted with a BS 1363A 13 amp fused plug, to change a fuse in this type of plug use a A.S.T.A. approved fuse to BS 1362 type and proceed as follow:

1. Remove the fuse cover (A)
2. Remove the fuse (B)
3. Fit replacement fuse into plug
4. Refit the fuse cover

A B

IMPORTANT:

The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted.

Correct replacements are identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse cover are available from your local electrical store.

CONNECTION TO A REWIREABLE PLUG

If the fitted plug is not suitable for your socket outlet, then it should be cut off and disposed of in order to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.

A suitable alternative plug should then be fitted to the cable.

The wires in this mains lead are coloured in accordance with the following code:

BLUE "NEUTRAL" (N) BROWN "LIVE" (L)

YELLOW & GREEN "EARTH" (E)

YELLOW & GREEN E BROWN N BLUE N Connected to a typical 13 amp plug CABLE CLAMP

1. The YELLOW & GREEN wire must be connected to the terminal in the plug which is marked with the letter E

or by the Earth symbol 1=

or coloured green or yellow & green

1. The BLUE wire must be connected to the terminal which is marked with the letter N or coloured black
2. The BROW wire must be connected to the terminal which is marked with the letter L or coloured red

2. Intended use

The appliance is intended for domestic use.

The manufacturer is not responsible for damage resulting from improper use or maloperation.

Extractor hoods remove unpleasant odours and ours and create a pleasant room atmosphere.

Particles of grease, steam and also moisture are absorbed by the grease filter.

A correctly dimensioned extractor hood creates a pleasant room climate without producing draughts and ensures a bearable air humidity of 40-60%.

Make sure no open fire is burning in the place before you switch on the appliance or there are a heavy smoke formation in your home.

Toxic combustion gases can also be drawn from the chimney or flue, into living rooms. This can be lethally dangerous!

3. Protection of the environment

3.1 Packing

The packing materials are 100% recyclable. Comply with local regulations for their disposal.

The packing materials (plastic bags,

polystyrene moulded parts etc) are dangerous for children. So keep packing material out of the reach of children.

3.2 Disposal

If this appliance is a replacement for an old appliance, please dispose of your old appliance according to the statutory regulations. Prior to disposal the appliance must be rendered unserviceable by cutting off the power supply cable. The appliance is to be sent for disposal to the responsible collection authorities.

4. Tips and general advice

a) Prior to carrying out cleaning or maintenance work the power supply to the extractor hood is to be cut off by removing the supply plug.
b) The air extracted from the hood is not to be routed over the exhaust air pipeline of the heater or other non-electric operated appliances.
c) No flambé dishes are to be prepared under the extractor hood. The open flames could destroy the hood or even cause a kitchen fire.

d) Never leave pans unwatched when frying because fat can easily catch fire.
e) Constant maintenance Guarantees problem-free operation and optimal hood performance.
f) If the hood is used together with other non-electrically operated appliances, the room partial vacuum must not exceed 4 Pa (4 x 10-5 bar).
g) Make sure that the room is adequately ventilated.
h) Regularly clean encrusted food from appliance surfaces.
i) Regularly clean or replace the filter.

The exhaust air hose must not be made from or contain flammable materials.

5. Before using the hood

- Ensure that the hood has not suffered damage during transport.

Installation and connection of the electrical supply and the exhaust air must be carried out by experienced tradesmen according to the manufacturer's instructions and in compliance with the local requirements.

6. Using the hood

6.1 Operating safety information

The grease filter must always be in place when operating the hood, otherwise grease vapour can become deposited in the hood and the exhaust air system.

• With gas hobs, take care that hobs are not operated without cooking utensils.
  Parts of the hood can be damaged by the rising heat from open gas flames.

- Flame cooking under the hood is not permitted due to the fire risk. The rising flame can set fire to grease deposited in the filter.

- Due to the fire risk, frying or cooking with oils and fats under the hood is only to take place under constant surveillance.

Attention! The risk of self-ignition increases with oils which have been used repeatedly used.

- Other activities with an open flame are not permitted. These could damage the filter or other parts of the appliance or even start a fire.

6.2 In exhaust air mode:

The extracted air is emitted outdoors via the exhaust hose.

For this purpose your house must have an exhaust air shaft or an exhaust air pipeline leading outdoors.

When using the hood in exhaust air mode

and operating with chimney-dependent firing methods, (e.g. coal oven) care must be taken for an adequate supply of fresh air in the installation location. Always discuss this with your responsible chimney-sweeping specialist.

If no permanently installed exhaust air pipeline or exhaust air shaft is available, you must operate the hood in circulation air mode. (see chapter 11.3)

6.3 In circulation air mode:

The inlet air is filtered through a carbon filter (also known as active carbon filter) and circulated in the room. The carbon filter captures the odours produced through cooking.

The filtered air is circulated back into the kitchen through air openings at the side or on the top. If the hood is used in circulation air mode, it is absolutely safe to simultaneously operate a room air-dependent fire.

Switch on the appliance a few minutes prior to amencing cooking.

It is recommended with both exhaust and circulation air modes to run the fan a further ca. 5 to 10 minutes after cooking. This will free the kitchen air of any remaining steam and odours.

1. For improved hood performance, pull out the steam collector (where fitted).
2. Set the fan speed according to the amount of smoke and odours to be extracted.
3. Operate the hood for another ca. 5 to 10 minutes after finishing cooking.
4. Refit the steam collector (where fitted).

After-run function

If your appliance is fitted with an after-run function, this can be activated by an additional key on the control panel (chapter 14).

7. Cleaning and care

Prior to any maintenance or cleaning work, isolate the hood from the electrical supply by: pulling out the appliance connector plug or

tripping the house installation circuit breaker or

fully unscrew the screw type fuse from the house installation

• The extractor hood is not to be cleaned with a steam cleaner.
• Do not use cleaning agents containing alcohol to clean appliances with a matt black finish. These can lead to discolouring.
• Non-compliance with the maintenance and cleaning instructions can result in a fire hazard due to grease deposits.
• The grease filters on your appliance are to be cleaned or replaced at regular intervals. Filters saturated with grease can quickly catch fire and also distribute unpleasant odours.
• Grease filters obstructed by dirt particles seriously impair the appliance function.
• When cleaning the area of the control elements, take great care to prevent water entering the electronics.

Special information for appliances with stainless steel casing

A commercially available non-abrasive stainless steel cleaning agent should be used for cleaning stainless steel surfaces.

Treatment with a stainless steel preservative is recommended to prevent surfaces becoming quickly re-soiled. Apply the agent all over and economically using a soft cloth.

Never use stainless steel cleaning agents in nity of the control elements.

When cleaning metal grease filters take care not to damage the mesh. Frequent cleaning or the use of aggressive cleaning agents can cause colour changes to the metal surface. These do not affect the filter function and are not grounds for complaint.

7.1 Changing the grease filter

Grease filters must occasionally be changed. The following rules apply:

• Change paper grease filters monthly

• Change paper grease filters with alarm every two months or when the colour of the surface becomes visible through the mesh openings. This filter is coloured on one side; after fitting, this colouring must not be visible through the mesh openings.

• Foam grease filters must be soaked once a month in warm soapy water for 1 to 2 hours. Do not wring out; repeat where required and replace the filter by a new item after a maximum of 5-6 washes.

• Metal grease filters do not have to be replaced when they are over-saturated but washed once a month by hand or in a dishwasher (60°) (please do not use a corrosive rinsing agent). Allow the filter to dry thoroughly and carefully replace it in the extractor hood.

Avoid using alkaline dishwasher cleaning

agents (ph value over 7).

• Carbon filters (not delivered with the appliance)
a) Traditional carbon filters (normally round in shape) can be neither washer nor regenerated. The charcoal filters have to be replaced regularly, at least every 3 months or earlier, depending on the cooking habits

b) Washable and regeneratable carbon filters (normally square in shape) are to be washed once a month in a dishwasher, using a standard rinsing agent and with the intensive rinsing program (at the highest temperature). Washable and regeneratable carbon filters absorb kitchen odours for a maximum of 3 years when cleaned monthly. The filter should then be replaced by a new item.

Washable and regeneratable carbon filters should be washed separately to avoid food residue deposits which can later cause unpleasant odours. After washing, the washable and regeneratable carbon filter must be reactivated. This is carried out by drying the cleaned filter in an oven for 10 minutes at 100^ C.

Read the package to see whether your carbon filter is washable and regeneratable. If the package carries no information, then it contains a traditional, non-washable carbon filter.

Each time you change or wash a grease filter or carbon filter, after removal clean all exposed lower parts of the hood with a mild grease solvent. For the daily cleaning of the outer parts of the hood use a soft cloth moistened with alcohol or a mild liquid cleaner. Never use an abrasive cleaner. Clean the filters in the dishwasher separately, not together with dishes.

There is a risk of fire if the instructions for cleaning the hood and the changing or cleaning of the filters are not complied with.

8. Changing the lamps

When changing a lamp, make sure that the new lamp does not have a higher wattage than that of the original.

8.1 Changing LED lamp

If the documentation of the cooker hood does not include an instruction for replacing LED lamps, the lamp must be replaced by the customer service for safety reasons.

See also chapter "Customer Service"

9. Failure – what to do if ...

The motor fails to function:

• Is the plug properly inserted in the socket?
  • Is there a power supply failure?
• Has a fuse blown?

The hood capacity is insufficient / operating noise has increased:

• Is the size of the exhaust air pipeline sufficient?
• Is the exhaust air duct blocked?
- The cross section of the air pipeline (from the hood to the wall box incl.) should be 120 mm.

- A smaller air pipeline cross-section can possibly impair the motor power.

- The air flow can be obstructed if the wall box is fitted with a fly mesh. If this is the case remove the fly mesh.

- If the cover plate of the wall box has fixed, very inclined louvres, you should remove the plate to check whether this solves the problem.

- Mount a cover plate with movable louvres in the wall box, as this will least obstruct the air flow.

• Is / are the filter(s) clean?

- Was / were the carbon filter(s) installed more than six months ago?

Then this/these should be changed.

- Is the air taken from the kitchen being replaced by sufficient fresh air, so that no partial being produced in the room?

The lighting fails to function:

• Does the lamp need changing?
• Has the lamp been properly fitted and seated in the holder up to the stop?
• Is the fuse blown or has the circuit breaker tripped out?

If all the above checks fail to remedy the fault, it is possible you have a more serious problem. In no circumstances try to repair the electronic/electrical components in the appliance. Contact your Customer Service.

10. Customer Service

For technical queries concerning your appliance please contact the customer service office of your dealer.

Before calling the customer service please note Model/Type of your appliance.

The type and rating plate is located inside the appliance (remove the grease filter)

11. Installation

Before installation of the appliance please pay regard to:

• Installation of the appliance only at a convenient place.
• Check the wall / ceiling on sustainability and resilience.
• Check the routing of electrical and other conductions in and on the wall respectively ceiling, in order to not damage them with the drill.
• Check the condition and resilience of electric conduction.
• We recommend the installation of the appliance by a professional.

On installation, the minimum distance between the hob and the hood must be exactly complied with (see chapter 11.1 "Installation data") and follow the numbering of the steps and the additional instructions. Execution with air exhausted outdoors (A- see also the installation data). The vapours are extracted via an air exhaust hose fixed to the connector ring.

The diameter of the exhaust air hose must conform to that of the connector ring. If a smoke non-return valve is used or is planned, check whether it can open and close freely after the installation of the exhaust air hose. The extractor hood can be

equipped with one (top) or two (top and back) extractor openings.

The hood is normally initially fitted out for use of the top extractor opening, as an extractor hood.

Openings not required are fitted with a plastic cover. This plastic cover can be easily removed by turning counterclockwise and optionally fitted to another opening which is not required.

11.1 Installation data

Minimum distance from the lower edge of the hood body:

to ceramic and cast cooking hobs 65 cm to gas hob 70 cm

to hobs with coal/oil/wood firing 85 cm.

Only connect the appliance to the power once it is properly installed.

11.2 Using the extractor hood as an exhaust air hood (with air extracted to outdoors)

If the extractor hood has been fitted at the factory with a carbon filter, this must be removed.

It is only practicable to use this when operating your hood in circulation mode.

11.3 Converting the extractor hood to a circulation hood

If you wish to use an appropriately fitted hood as a circulation hood, you must mount the active carbon filter(s) to the fan motor before using the hood. The active carbon filter(s) is/are included in the scope of supply with some models.

Otherwise you must obtain the active carbon filter(s) from the supplier of your extractor hood.

You must also change your hood over to the "Filter position" at the device provided (lever or ball handle) inside of the hood.

11.4. Electrical connection

Before connecting the extractor hood, check the voltage stated on the rating plate (V) agrees the supply voltage in your home.

Never install the appliance if the data on the plate does not agree with your supply voltage.

You will find the rating plate inside the appliance, behind the grease filter.

If the extractor hood is fitted with a standard connector plug, connect this to an easily accessible standard socket.

11.5 Mounting the carbon filter (not included in the scope of supply)

You will find the mounting instructions for the carbon filter in its packaging. To mount the carbon filter,

remove the grease filter(s), fit the carbon filter according to its mounting instructions and refit the grease filter(s).

11.6 Mounting the extractor hood

See chapter "Installation instructions" or where applicable the separately supplied mounting instructions.

12. Exhaust air pipeline

(The exhaust air hose is not for all models included in the scope of supply)

Fig. A air outlet to outdoors
Fig. B air outlet via an air shaft

A

B

• The exhaust air line should be as short and straight as possible.
• To avoid excessive noise or a reduced extraction capacity the diameter of the exhaust air pipeline should not be less than 120 mm.
• Use or form only large radius bends. Small radius bends reduce the extraction capacity of the hood.
• Use only smooth pipelines or flexible hoses of non-flammable materials for the exhaust air pipeline
• If the exhaust air pipeline is horizontally routed, there must be a minimum gradient of 1 cm per metre or an inclination angle of 2^ . (Fig. C)

C 2°

Otherwise condensation water could run into the extractor hood motor.

• If the exhaust air is directed into an exhaust air duct, the end of the entry fitting must be directed in the direction of flow.
• If the exhaust air pipeline is routed though cool rooms, lofts etc. there can be a large temperature drop within the individual parts of the pipeline, resulting in sweating or condensation water production. This renders outlet pipeline insulation necessary.
• In some cases a condensation water barrier must be installed in addition to adequate insulation (these are available from leading building material suppliers).

13. Warranty

Please take note of the general Warranty terms and the Warranty period, stated in the attached Warranty card. If the appliance documentation does not include a Warranty card, please contact your dealer.

There is no Warranty on light fittings.

The manufacturer is not responsible for any occurring through non-compliance with the information and provisions.

The manufacturer is constantly engaged in the further improvement of his products. Please note that products are subject to changes in form, equipment and the applied technology.

14. Appliance operation

Kay Functions

respekta®

Models: CH 66038-60 SAM CH 66038-60 WAM CH 66038-90 SAM CH 66038-90 WAM A - B. + E

A ON/OFF

Tap this button to turn on the hood. The keys light up.

After 2 minutes of operation, the button light go off. To turn it on again, tap the button again.

To manually turn off the hood, tap the lightin button.

B Reduction of fan performance

While the motor is running, tap this button to reduce fan performance.

C Digital display of fan performance

D Increase the fan performance

Press this button while the motor is running to increase fan performance.

E Cooktop lighting

Touch this button to turn the hob light on or off.

Delay Timer

When motor is on working condition, press the key (E) for 3 seconds to set 5 minutes delay.

The number on the display screen (C) blinks when delay function is activated.

Press the key (E) again to cancel the delay, the display screen (C) keeps bright when the delay is successfully canceled.

15. Mounting the charcoal filters

Charcoal filters are not included in the delivery.

The charcoal filters for recirculated air are to be fixed at the side of the motor.

To get to the motor the front glass panel must be lifted.

Lift the front panel (A) as shown in the picture

Remove the metal filter (B).

Technical diagram of a device with labeled components A and B, showing internal structure and directional arrows.

Mounting of the charcoal filters

Bring the filters (A) with both hands to the side of the Motor (B) and secure them by firmly turning clockwise.

When attached the carbon filter, the suction power will be lowered.

A B

Remove the charcoal filters

By turning them counter clockwise

The charcoal filters should be changed at three or six months depending on your cooking habit.

Failure Cause		Solution
Light on, but motor does not work	One flapp of the one-way valve is blocked. One-way valve not installed correctly	Eliminate the blocking or replace the one-way valve
	The capacitor is damaged	Replace capacitor
	Motor bracket defective / jams	Replace motor
	Suspicious smell from the motor	Replace motor
Beside the above mentioned actions, check the following:
Light does not work, motor does not run	Light damaged	Replace lights
	No power, device cable not properly connected	Check fuse, connect cable correctly (electric diagram)
Oil leakage	One-way valve leaking	Seal the junction with suitable means
	Leakage from the junction of the chimney with the hood body	Seal the junction with suitable means
Vibration of the hood	A flap of the on-wey valve is damaged and causing vibrations	Replace the complete one-way valve
	The motor is not tightly mounted	Fix the hood tightly
	The hood is not tightly fixed	Fix the hood tightly
Insufficient suction	The distance between the hood and the hob is too big	Lower the position of the hood
	Too much air flow from open doors or windows	Close windows and doors
The hood is instable	Mounting bracket not firmly fixed	Tighten the screws on the mounting bracket securely
	Hood fastening screws not firmly tightened	Tighten the fastening screws firmly

GARANTIEBEDINGUNGEN

The manufacturer does not take any responsibility for damage caused by the buyer.

This device has been manufactured and tested according to the latest methods. Irrespective of the seller's / dealer's statutory warranty obligation, the manufacturer provides a 6-month warranty for faultless material and faultless production for a period of 24 months from the date of purchase.

The warranty expires in case of intervention by the buyer or by third parties.

Damage caused by improper handling or operation, by incorrect installation or storage, by improper connection, improper installation, as well as by force majeure or other external influences, are not covered by the guarantee. We reserve the right to repair or replace defective parts or to exchange the device in case of complaints.

Only if repair (s) or replacement of the device, the intended use by the manufacturer should not be finally achieved, the buyer can demand warranty within six months, calculated from the date of purchase, reduction of the purchase price or cancellation of the purchase contract.

Claims for damages, including consequential damages, unless they are based on intent or gross negligence excluded.

In the case of unnecessary or unjustified use of the customer service, we charge the usual time and track charge for our service.

Complaints must be reported immediately after the detection of an error.

The replacement of light bulbs by our customer service technician is not subject to the guarantee guidelines and is therefore subject to a charge. There is no guarantee for bulbs.

The warranty claim has to be proven by the buyer, by presenting the purchase receipt. The guarantee is valid within the Federal Republic of Germany.