StarTech.com TB3CDK2DPUE - Computer Accessories

TB3CDK2DPUE - Computer Accessories StarTech.com - Free user manual and instructions

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Product Type Thunderbolt 3 Dock
Model TB3CDK2DPUE
Brand StarTech.com
Host Interface Thunderbolt 3 / USB-C (DP Alt Mode)
Video Output 2x DisplayPort (dual 4K @ 60Hz via Thunderbolt 3; dual Full HD @ 60Hz via DP Alt Mode)
Power Delivery 60W to host computer via Thunderbolt 3 host port
Front Ports 1x Thunderbolt 3 host, 1x USB-A (BC 1.2 fast charging), 1x 3.5mm audio
Rear Ports 2x USB-A (10Gbps), 2x USB-C (1x charging, 1x data 10Gbps), 2x DisplayPort, 1x RJ45 (Gigabit Ethernet), DC 20V power
Network Gigabit Ethernet (RJ45)
Audio 3.5mm combo audio (headphones/speakers/microphone)
Power Input DC 20V 6.75A (Universal AC adapter with interchangeable power cords)
Included Cables Thunderbolt 3 cable (0.7m), universal power adapter, power cords (UK/EU) per TB3CDK2DPUE
Operating Systems Supported Windows 8/10, macOS 10.12-10.14
Warranty 3 years
Compliance FCC Class B
Mounting Mountable with VESA or similar hardware (sold separately); four mounting holes on bottom
LED Indicators Power (white), RJ45 (green link, amber activity)
Video Resolution (Thunderbolt 3) Single up to 4096x2160 @ 60Hz; dual up to 3840x2160 @ 60Hz
Video Resolution (DP Alt Mode) Single up to 3840x2160 @ 30Hz; dual up to 1920x1200 @ 60Hz
Operating Temperature Ambient room temperature; device may warm up under load
Safety Installation by certified professional; cables routed to avoid tripping hazards
Cleaning Use a dry, soft cloth; avoid liquids and abrasives
Spare Parts and Repairability No user-serviceable parts; contact StarTech.com support for repairs

Frequently Asked Questions - TB3CDK2DPUE StarTech.com

What is the maximum power delivery to a connected laptop?
The dock provides up to 60W of Power Delivery to the host computer via the Thunderbolt 3 host port.
Can I use this dock with a USB-C laptop that does not have Thunderbolt 3?
Yes, but the laptop must support DP Alt Mode for video output. The dock is compatible with USB-C laptops, though video resolution may be limited compared to Thunderbolt 3 hosts.
How many monitors can I connect and at what resolution?
You can connect up to two monitors via DisplayPort. With a Thunderbolt 3 host, you can get dual 4K at 60Hz. With DP Alt Mode, dual Full HD at 60Hz.
Does the dock charge my phone or tablet?
Yes, the front USB-A port supports fast charging (BC 1.2) for compatible devices, and the rear USB-C port also supports charging.
Do I need to install drivers?
No manual driver installation is needed. The dock automatically detects and installs required drivers when connected to a host computer.
What cables are included in the box?
The package includes a Thunderbolt 3 cable (0.7m), a universal power adapter, and power cords for UK/EU regions.
Can I mount the dock under my desk?
Yes, the dock has four mounting holes on the bottom for VESA-compatible mounting hardware (sold separately). Installation should be done by a certified professional.
What audio ports are available?
There is a 3.5mm combo audio port on the front for headphones, speakers, or a headset.
How do I know if the dock is powered on?
The Power LED on the front glows white when the dock is receiving power.
What is the warranty period?
StarTech.com backs this product with a three-year warranty. For details, visit www.startech.com/warranty.

User questions about TB3CDK2DPUE StarTech.com

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Download the instructions for your Computer Accessories in PDF format for free! Find your manual TB3CDK2DPUE - StarTech.com and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. TB3CDK2DPUE by StarTech.com.

USER MANUAL TB3CDK2DPUE StarTech.com

Thunderbolt™ 3 Dock with USB-C Laptop Compatibility | Dual 4K DisplayPort | 60W PD

StarTech.com TB3CDK2DPUE - Thunderbolt™ 3 Dock with USB-C Laptop Compatibility | Dual 4K DisplayPort | 60W PD - 1

natural_image Black rectangular electronic device with ports and ventilation slots (no visible text or symbols)

Actual product may vary from photos

User Manual

SKU#: TB3CDK2DP/TB3CDK2DPUE

For the latest information and specifications visit

www.startech.com/TB3CDK2DP

www.startech.com/TB3CDK2DPUE

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Safety Statements

Safety Measures

  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Säkerhetsåtgärder

Compliance Statements....1

Safety Statements....2

Product Diagram....6

Front View 6

Rear View....7

Product Information 8

Package Content 8

Requirements 8

Installation 9

Powering the Docking Station 9

Connecting Devices to the Front of the Docking Station......10

Thunderbolt 3 Host Port....10

USB-A Port (Charging)....10

3.5 mm Audio Port....12

Connecting Devices to the Back of the Docking Station ....12

RJ45 Port (Network Device)....12

USB-A Port 13

USB-C Port (Charging) 13

USB-C Port 14

DisplayPort Port....14

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

LED Indicators....15

Power LED....15

RJ45 LED 16

Video Resolution....17

Mounting the Docking Station 18

Product Diagram

Front View

StarTech.com TB3CDK2DPUE - Front View - 1

text_image 1 2 3 4 6
1Power LED4USB-A Port
2Thunderbolt 3 Host Port53.5 mm Audio Port
3Mounting Holes x 4 (bottom)6Lock Slot (side)

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Rear View

StarTech.com TB3CDK2DPUE - Rear View - 1

text_image 1 2 3 4 5
1USB-A Ports x 24USB-C Ports x 2
2DisplayPort Ports x 25DC 20V Port
3RJ45 Port

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Information

Package Contents

  • Docking Station x 1
    • Universal Power Adapter x 1
    • Power Cords (NA/JP, ANZ) x 2 - TB3CDK2DP
    • Power Cords (UK, EU) x 2 - TB3CDK2DPUE
    • Thunderbolt 3 Cable (0.7 m) x 1
  • User Manual x 1

Requirements

For the latest requirements, please visit www.startech.com/TB3CDK2DP or www.startech.com/TB3CDK2DPUE

Host

- Host Computer with a Thunderbolt 3 or USB-C Port x 1

Note: The Thunderbolt 3 or USB-C port must support USB Power Delivery to power and charge the Host Computer.

Display

• Displays (DisplayPort input) x 2

Note: To connect to a different display (HDMI, VGA, or USB-C), an additional adapter (sold separately) is required. See the Compatible Active Adapters section for further details.

Cables

  • DisplayPort Cable x 1
    • Thunderbolt 3 Cable x 1

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Operating System

  • Windows® 8 or 10
    • macOS 10.12 10.13 or 10.14

Operating Temperature

Due to the high performance of Thunderbolt technology, Thunderbolt products sometimes generate more heat than traditional hardware. Therefore, it's normal for the docking station to warm up when in use. As such, it's recommended that you don't place your laptop on the docking station's surface, as doing so will result in even higher temperatures.

These higher temperatures do not present a safety hazard to users or to hardware.

Installation

Powering the Docking Station

  1. Select the appropriate regional Power Cord and connect it to the Universal Power Adapter.
  2. Connect the Universal Power Adapter to the DC 20V Port on the Docking Station and to an AC Electrical Outlet.

StarTech.com TB3CDK2DPUE - Powering the Docking Station - 1

text_image DC 20V 6.75A

DC 20V Port

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Driver Installation

The Docking Station will automatically detect and install the required drivers when connected to a Thunderbolt 3 or USB-C port on the Host Computer.

Windows

  1. Click on the pop-up message.
  2. Select Always Connect from the list.
  3. Click OK.
  4. If required, follow any other on-screen instructions to complete the installation.

Connecting a Host

Thunderbolt 3 Host

The Thunderbolt 3 Host Port lets you connect your Host Computer to the Docking Station while charging the Host Computer.

A maximum of 60 watts of Power Delivery is available for the connected Host Computer.

- Connect a Thunderbolt 3 Cable (included) to the Thunderbolt 3 Host Port on the Docking Station and to a Thunderbolt 3 port on the Host Computer.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Note: The Thunderbolt 3 Port will have a Thunderbolt icon above the port, indicating that the port has Thunderbolt 3 capabilities.

StarTech.com TB3CDK2DPUE - Thunderbolt 3 Host - 1

natural_image Close-up of a black USB flash drive with a white lightning bolt symbol (no text or labels visible)

Thunderbolt 3 Port

USB-C Host

To ensure maximum video compatibility, the Host Computer must support DP Alt Mode when connecting to the Docking Station through the Thunderbolt 3 Port.

- Connect a Thunderbolt 3 Cable to the Thunderbolt 3 Port on the Docking Station and to a USB-C port on the Host Computer.

Connecting Peripherals

USB-A Port (Charging)

The USB-A Port can be used as a charging port (e.g. cell phone, tablet, etc.), or used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).

Notes: This USB-A port can only fast-charge devices that comply with USB Battery Charging Specification Revision 1.2.

If you're only using the front USB 3.0 port to charge a device, a connection to a host laptop isn't required.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

  1. Connect a USB-A Cable to the USB-A Port on the Docking Station.
  2. Connect the other end of the USB-A Cable to a USB port on a compatible device.

- or -

Connect a USB Peripheral's USB-A Connector to the USB-A Port on the Docking Station.

StarTech.com TB3CDK2DPUE - USB-A Port (Charging) - 1

text_image 10Gbps

USB-A Port (Charging)

3.5 mm Audio Port

The 3.5 mm Audio Port is used to connect an Audio Device (e.g. headphones, speakers, headset, etc.) to the Docking Station for use with the connected Host Computer.

  1. Connect a 3.5 mm Audio Cable to the 3.5 mm Audio Port on the Docking Station.
  2. If connecting speakers, connect the other end of the 3.5 mm Audio Cable to the Audio In Port on the Audio Device.

StarTech.com TB3CDK2DPUE - mm Audio Port - 1
3.5 mm Audio Port

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

RJ45 Port (Network Device)

The RJ45 Port lets you connect a Network Device to the Docking Station.

  1. Connect a CAT5e/6 Cable to the RJ45 Port on the Docking Station and to a compatible Network Device.

StarTech.com TB3CDK2DPUE - RJ45 Port (Network Device) - 1

natural_image Close-up of a black Ethernet port connector (no visible text or symbols)

RJ45 Port

USB-A Port

The USB-A Port can be used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).

- Connect a USB Peripheral's USB-A Connector to the USB-A Port on the Docking Station.

StarTech.com TB3CDK2DPUE - USB-A Port - 1
USB-A Port

USB-C Port (Charging)

The USB-C Port can be used as a charging port (e.g. cell phone, tablet, etc.).

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

  1. Connect a USB-C Cable to the USB-C Port on the Docking Station and to a USB port on a compatible device.

StarTech.com TB3CDK2DPUE - USB-C Port (Charging) - 1

text_image 10Gbps

USB-C Port (Charging)

USB-C Port

The USB-C Port is used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer or used with a USB peripheral device.

- Connect a USB Peripheral's USB-C Connector to the USB-C Port on the Docking Station.

StarTech.com TB3CDK2DPUE - USB-C Port - 1

text_image 10Gbps

USB-C Port

DisplayPort Port

The two DisplayPort Ports let you connect two Displays to the Host Computer.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

  1. Connect a DisplayPort Cable to the DisplayPort Port on the Docking Station and to a DisplayPort port on the Video Display Device.

StarTech.com TB3CDK2DPUE - DisplayPort Port - 1

text_image VIDEO 1

DisplayPort Port

Note: To connect an HDMI, DVI or VGA monitor, an active adapter is required.

Compatible Active Adapters

Type of DisplayAdapter Needed (sold separately)
HDMI DisplayPort to HDMI 4K Audio/Video Converter (DP2HD4KS)
DVI DisplayPort to DVI Adapter (DP2DVIS)
VGA DisplayPort to VGA Adapter (DP2VGA2)

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

LED Indicators

Power LED

- White: Indicates that the Docking Station is connected and properly receiving power.

StarTech.com TB3CDK2DPUE - Power LED - 1

natural_image Close-up of a red circle containing a small dark spot next to a black connector with a lightning bolt symbol (no text or labels)

Power LED

RJ45 LED

  • Green: Indicates that the Docking Station is receiving a link speed of 10Mbps, 100Mbps or 1Gbps.
  • Flashing Amber: Indicates network activity.

StarTech.com TB3CDK2DPUE - RJ45 LED - 1

natural_image Close-up of a black electronic device with two red circular annotations highlighting features (no readable text or symbols)

Amber and Green RJ45 LEDs

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Video Resolution

Host Connection Resolution FrequencySingle/Mirror ModeDual Screen Extended
DP Alt ModeFull HD:1920x1080 or 1920x120060Hz YesYes
2K: 2560x1440 or 2560x160060Hz YesNo
UHD:3840x216030Hz YesNo
Thunderbolt 3Full HD:1920x1080 or 1920x120060Hz YesYes
2K: 2560x1440 or 2560x160060Hz YesYes
UHD:3840x216060Hz YesYes
4K: 4096x2160 60Hz Yes Yes

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Mounting the Docking Station

The Docking Station can be mounted using Mounting Hardware (sold separately).

Notes: Product mounting should be completed by a certified professional as per the local safety and building code guidelines.

Mounting surfaces can vary, and it's important to make sure that the type of structure and mounting hardware that you're using will properly support the mounted equipment. Failure to do so may result in personal injury, equipment damage, and/or surface damage.

Warranty Information

This product is backed by a three-year warranty.

For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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We make it easy to locate the parts, and we quickly deliver them wherever they need to go. Just talk to one of our tech advisors or visit our website. You'll be connected to the products you need in no time.

Visit www.startech.com for complete information on all StarTech.com products and to access exclusive resources and time-saving tools.

StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.

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Product information

Brand : StarTech.com

Model : TB3CDK2DPUE

Category : Computer Accessories