BENQ SU922+ - Video projector

SU922+ - Video projector BENQ - Free user manual and instructions

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TypeVideo projector
BrandBenQ
ModelSU922+
Native Resolution1920 x 1200 (WUXGA)
Lamp Type370W
Projection SystemSingle-chip DLP™
Projection Screen Size30" to 300"
LensF = 2.45 to 3.07, f = 15.78 to 25.12 mm
BrightnessNot specified in manual (estimated: high brightness suitable for lit rooms)
Contrast RatioNot specified
Dimensions (W x D x H)411.4 mm x 267.5 mm x 118.4 mm
Weight4.9 kg (10.80 lbs)
Power ConsumptionMax 594 W; Standby < 0.5 W; Network Standby < 3 W
Power SupplyAC 100-240V, 6 A, 50-60Hz
Operating Temperature0 °C to 40 °C (without condensation)
Input TerminalsHDMI 1.4a x2, MHL 2.1 x1 (shared with HDMI), VGA (D-Sub 15-pin) x1, S-Video Mini DIN 4-pin x1, Component Video (shared with RGB) x1, Composite Video x1, RCA Audio x1, PC Audio x1, Microphone x1, RJ45 LAN x1
Output TerminalsVGA (D-Sub 15-pin) x1, Audio out x1, Speaker 10W x2
Control TerminalsRS-232 9-pin, USB Type-A x1 (5V 1.5A power), USB Mini-B x1, 12VDC trigger x1, IR receiver x2, RJ45 LAN
3D SupportYes (Frame Sequential, Frame Packing, Top-Bottom, Side-by-Side)
Keystone Correction2D Keystone and Corner Fit
Lens ShiftVertical only (max 2.5% for SU922+)
Built-in Speaker10W x2
Security FeaturesKensington lock slot, password protection, panel key lock
Wired LAN ControlYes (RJ45, web browser control)
High Altitude OperationYes (above 1500 m)
Teaching TemplatesLetter Formation, Worksheet, Coordinate Chart
Lamp LifeDepends on usage; Economic mode extends life
FilterOptional (pre-installed on some models)

Frequently Asked Questions - SU922+ BENQ

What is the native resolution of the BenQ SU922+ projector?
The native resolution is 1920 x 1200 (WUXGA).
Can I use the projector for 3D content?
Yes, the projector supports 3D signals in formats like Frame Sequential, Frame Packing, Top-Bottom, and Side-by-Side. You will need compatible 3D glasses and content.
How do I correct keystone distortion?
Use the 2D Keystone function to adjust horizontal and vertical distortion, then fine-tune with Corner Fit to adjust each corner independently.
What is the recommended lamp replacement interval?
The lamp should be replaced when the lamp indicator lights up red or a warning message appears. The projector provides lamp hour information in the Lamp Settings menu. Using Economic mode extends lamp life.
Can I connect my laptop via HDMI?
Yes, the projector has two HDMI 1.4a inputs and one MHL 2.1 input (shared with HDMI) for connecting laptops, Blu-ray players, and other HDMI devices.
Does the projector have built-in speakers?
Yes, it has two 10W speakers for audio output.
How can I secure the projector from theft?
Use a Kensington lock with the lock slot on the projector. Additionally, you can set a password to prevent unauthorized use.
What is the power consumption in standby mode?
Standby power consumption is less than 0.5 W. In network standby mode, it is less than 3 W.
Can I control the projector remotely over a network?
Yes, via the RJ45 LAN port. You can configure the IP address and control the projector using a web browser from any computer on the same network.
How do I clean the projector lens?
Turn off and unplug the projector, let it cool completely. Use a can of compressed air to remove dust, or gently wipe with a photographic lens brush or a soft cloth moistened with lens cleaner. Never use abrasive materials.

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Download the instructions for your Video projector in PDF format for free! Find your manual SU922+ - BENQ and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SU922+ by BENQ.

USER MANUAL SU922+ BENQ

SX920+/SW921+/SU922+

Digital Projector

User Manual

Table of contents

Important safety instructions......3

Overview......6

Shipping contents...... 6

Remote control batteries....7

Remote control operation......7

Projector features 8

Projector exterior view.... 9

Controls and functions......11

Control panel 11

Remote control.... 12

Positioning your projector....13

Choosing a location ....13

Obtaining a preferred projected image size ....14

Projection dimensions 15

Shifting the projection lens.... 18

Connecting to video equipment ....19

Preparations.... 19

Connecting HDMI devices.... 19

Connecting MHL devices.... 20

Connecting S-Video devices.... 20

Connecting video devices.... 21

Connecting a computer ....22

Connecting a monitor 22

Using the projector ......23

Turning the projector on ....23

Selecting an input source....24

Using the menus 25

Securing the projector 26

Using a security cable lock 26

Utilizing the password function...... 26

Adjusting the projected image.....28

Adjusting the projection angle 28

Auto-adjusting the image 28

Fine-tuning the image size and clarity.....28

Correcting picture distortion....29

Using the preset and user modes ..... 31

Fine-tuning the picture quality 33

Advanced picture quality controls ..... 34

Selecting the aspect ratio 37

Setting a wall color 39

Hiding the image.... 39

Locking control keys.... 39

Freezing the image.... 39

Adjusting the sound...... 40

Using the test pattern.... 40

Using the teaching templates ..... 41

Setting the lamp mode.... 42

Controlling the projector through a Wired LAN environment .... 43

Operating in a high altitude environment.... 47

Turning the projector off.... 48

On-Screen Display (OSD) menus..... 49

Additional information ..... 61

Care of the projector 61

Lamp information.... 62

Getting to know the lamp hour......62

Extending lamp life 62

Timing of replacing the lamp 63

Replacing the lamp 64

Indicators......67

Troubleshooting...... 68

Specifications.... 69

Thank you for your purchase of this quality BenQ projector! It has been designed to provide you with an enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is your guide through the control menus and operation.

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

I. Please read this user manual before you operate your projector. Keep this manual in a safe place for future reference.

BENQ SU922+ - Important safety instructions - 1

natural_image Illustration of a projector with cartoon paper and doors, no text or symbols present
  1. Always place the projector on a level, horizontal surface during operation.

  2. Do not place the projector on an unstable cart, stand, or table as it may fall and be damaged;

  3. Do not place inflammables near the projector;
  4. Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.

BENQ SU922+ - Important safety instructions - 2

natural_image Illustration of a projector with lens and two stacked books (no text or symbols)
  1. Do not store the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage.

BENQ SU922+ - Important safety instructions - 3

natural_image Illustration of a projector mounted on a stand with multiple books nearby (no text or symbols visible)
  1. Do not place the projector in any of the following environments:

  2. space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector;

  3. locations where temperatures may become excessively high, such as the inside of a car with all windows closed;
  4. locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's lifespan and darken the screen;

BENQ SU922+ - Important safety instructions - 4

natural_image Illustration of a projector with a broom and motion clouds (no text or symbols)
  • locations near fire alarms;
  • locations with an ambient temperature above 40°C/104°F;
  • locations where altitude is higher than 3000 meters/9840 feet above sea level.

30°C 23°C 9840 feet

  1. Do not block the vents holes while the projector is on (even in standby mode):

  2. Do not cover the projector with any item;

  3. Do not place the projector on a blanket, bedding or any other soft surface.

BENQ SU922+ - Important safety instructions - 6

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  1. In areas where the mains power supply voltage may fluctuate by ±10 volts, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS) as appropriate to your situation.

BENQ SU922+ - Important safety instructions - 7

natural_image Illustration of a projector with a connected cable and indicator lights (no text or symbols)
  1. Do not step on the projector or place any objects upon it.

BENQ SU922+ - Important safety instructions - 8

natural_image Cartoon illustration of a projector with stacked books and steam rising (no text or symbols)
  1. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired.

BENQ SU922+ - Important safety instructions - 9

natural_image Cartoon illustration of a projector with a small screen and smoke, emitting exhaust smoke (no text or symbols)
  1. Do not look straight into the projector lens during operation. It may harm your sight.

BENQ SU922+ - Important safety instructions - 10

natural_image Illustration of a person sneezing while looking through a projector (no text or symbols present)
  1. Do not operate the projector lamp beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause a lamp to break on rare occasions.

BENQ SU922+ - Important safety instructions - 11

natural_image Illustration of a projector with cartoon eyes and motion arrows, accompanied by a clock showing 12 o'clock (no text or symbols on the device itself)
  1. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

BENQ SU922+ - Important safety instructions - 12

natural_image Cartoon illustration of a projector with a hand gesturing and shouting, emitting sound waves (no text or symbols)
  1. This projector is capable of displaying inverted images for ceiling mount installation. Use only BenQ's Ceiling Mount Kit for mounting.

BENQ SU922+ - Important safety instructions - 13

natural_image Cartoon illustration of a projector with smiling faces and waving hands (no text or symbols)
  1. Never attempt to replace the lamp assembly until the projector has cooled down and is unplugged from the power supply.

BENQ SU922+ - Important safety instructions - 14

natural_image Cartoon illustration of a projector with a paper feed and cartoon eyes, emitting sound waves (no text or symbols)
  1. When you think service or repair is required, take the projector only to a suitably qualified technician.

BENQ SU922+ - Important safety instructions - 15

natural_image Illustration of a projector with cartoon clouds and a 'beeho' cap (no text or symbols on the device itself)
  1. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover. See page 59.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

BENQ SU922+ - Important safety instructions - 16

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BENQ SU922+ - Important safety instructions - 17

Notice

Please keep the original packing for possible future shipment. If you need to pack your projector after use, adjust the projection lens to an appropriate position, put the lens cushion around the lens, and fit the lens cushion and projector cushion together to prevent damage during transportation.

Moisture condensation

Never operate the projector immediately after moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts. To prevent the projector from possible damage, do not use the projector for at least 2 hours when there is a sudden change in temperature.

Avoid volatile liquids

Do not use volatile liquids, such as insecticide or certain types of cleaner, near the projector. Do not have rubber or plastic products touching the projector for a long time. They will leave marks on the finish. If cleaning with a chemically treated cloth, be sure to follow the cleaning product's safety instructions.

Disposal

This product contains the following materials which are harmful to human bodies and environment.

- Lead, which is contained in solder.

• Mercury, which is used in the lamp.

To dispose of the product or used lamps, consult your local environment authorities for regulations.

Overview

Shipping contents

Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase.

BENQ SU922+ - Shipping contents - 1

Some of the accessories may vary from region to region.

The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

BENQ SU922+ - Shipping contents - 2

natural_image Line drawing of a projector with label 'Projector' below (no other text or symbols)

Remote control

Batteries

Warranty card

User manual CD

Quick start guide

BENQ SU922+ - Shipping contents - 8

natural_image Illustration of a power cable with two terminal plugs and a coiled cord (no text or symbols on the cable itself)

BENQ SU922+ - Shipping contents - 9

natural_image Line drawing of a VGA cable with two connectors and a purple label below (no text on cable or background)

Remote control batteries

  1. To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off.

  2. Remove any existing batteries (if necessary) and install two new AAA batteries observing

BENQ SU922+ - Remote control batteries - 1

natural_image Illustration of a hand holding a flexible electronic device with a scroll wheel (no text or symbols visible)

BENQ SU922+ - Remote control batteries - 2

natural_image Technical line drawing of a mechanical component with internal channels and mounting holes (no text or symbols)

the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative (-) goes to negative.

  1. Refit the cover by aligning it with the case and sliding it back up into position. Stop when it clicks into place.

BENQ SU922+ - Remote control batteries - 3

Notes on handling batteries

  • Do not mix old batteries with new ones, or mix different types of batteries.
  • Avoid leaving the remote control and batteries in an excessive hot or humid environment like the kitchen, bathroom, sauna, sunroom, or in a closed car.
  • Dispose of used batteries according to the battery manufacturer's instructions and local environment regulations for your region.
  • If the remote control will not be used for an extended period of time, remove the batteries to avoid damage to the control from possible battery leakage.

Remote control operation

• Make sure that there is nothing positioned between the remote control and the infrared (IR) sensors on the projector that might obstruct the IR beam from the remote control reaching the projector.
- The effective range of the remote control is up to 7 meters, and at an angle within 30 degrees from the center of the IR beam. Always aim straight at the projector, however, most screens will also reflect the IR beam to the projector.

Approx. ±30° up to 7 m

BENQ SU922+ - Remote control operation - 2

Ceiling mounting the projector

We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent damage to person and property.

If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.

You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector. BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the ceiling mount bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

Projector features

• WUXGA resolution

The projector is HDTV compatible with WUXGA resolution, providing 1920 x 1200 pixels at its native resolution. (for model SU922+)

• High picture quality

The projector provides excellent picture quality due to its high resolution, excellent home theater brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.

- Rich gray-scale

When viewed in a darkened environment, the automatic gamma control provides excellent gray-scale display which reveals details in shadows and in night or darkened scenes.

- Wide variety of inputs and video formats

The projector supports a wide variety of inputs for connection to your video and PC equipment, including composite video, S-Video, HDMI, PC, and an output trigger for connection to automated screen and environment lighting systems.

• 3D function supported

The projector supports 3D format signals and allows you to enjoy 3D movies, videos, and sporting events in a more realistic way.

• Built-in teaching template

The projector comes with built-in teaching templates, including letter formation, worksheet and coordinate chart, to make teaching easier.

• Corner fit correction

A flexible and convenient way to correct picture distortion by adjusting each corner of an image independently when projecting on restricted or uneven space.

Projector exterior view

Front and upper side view

Diagram of a projector with numbered parts labeled for identification

Rear view

See "Connecting to video equipment" on page 19 for connection details.

9 10 11 14 15 16 18 19 20 21 benq 23

I. Control panel (See "Control panel" on page 11 for details.)
2. Lamp cover
3. Speaker Grill
4. Projection lens
5. Front IR sensor
6. LED indicator
7. Lens adjustment panel cover (See "Control panel" on page 11 for details.)
8. Vent (cold air intake)

  1. AC Power cable inlet
  2. RJ45 LAN input jack
    II. RS-232 control port Used to interface with a PC or home theater control/automation system.
  3. Mini B type USB port
  4. Type-A USB port (5V 1.5A Power) (For charging external device only)
  5. HDMI-2 port
  6. HDMI-I/MHL port
  7. RGB signal output jack
  8. RGB (PC)/Component video (YPbPr/YCbCr) signal input jack
  9. S-Video input jack
  10. RCA audio input jack
  11. Audio input jack
  12. 12VDC output terminal Used to trigger external devices such as an electric screen or light control, etc. Consult your dealer for how to connect these devices.
  13. Security bar
  14. Kensington lock slot
  15. Video input jack
  16. Microphone jack
  17. Audio output jack

Under view

Technical diagram of a device rear panel with numbered components and internal grid layout

  1. Adjustable feet
  2. Ceiling mount holes
  3. Filter cover release button (Filter function is available only for models with pre-installed filter)

Controls and functions

Control panel

Diagram of a home control panel with labeled buttons and indicators for door, door lock, and indicator lights.

I. Focus ring

Adjusts the focus of the projected image.

2. Zoom ring

Adjusts the size of the projected image.

3. Lens shift ring

Adjusts the position of the projected image.

4. TEMPerature warning light

Lights up or flashes if the projector's temperature becomes too high.

5. POWER indicator light

Lights up or flashes when the projector is operating.

6. LAMP indicator light

Lights up or flashes when the projector lamp has developed a problem.

7. Top IR sensor

8. POWER

Performs the same action as POWER on the remote control.

Toggles the projector between standby and on.

9. BLANK

Used to hide the screen image.

10.MODE/ENTER

When On-Screen Display (OSD) is off, sequentially selects a predefined picture setting available for each input.

When OSD is on, enacts to selected OSD menu item.

11. MENU/EXIT

Toggles the On-Screen Display (OSD) menu on and off.

Goes back to previous OSD menus, exits and saves any changes made using the On-Screen Display (OSD) menu.

12. AUTO

Automatically determines the best picture timings for the displayed image.

13. Arrow/Keystone keys (Left ♦, Up / ▲

Moves the current On-Screen Display (OSD) menu selection in the direction of the arrow being pressed when the OSD menu is activated.

Manually corrects distorted pictures resulting from an angled projection.

14.SOURCE

Performs the same action as the source selection keys on the remote control.

Switches sequentially through input sources.

Remote control

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ON OFF SOURCE ASPECT QUICK INSTALL PICTURE LIGHT SOURCE INFO OK BACK MENU AUTO HUTE LIGHT BLANK 1 2 3 4 5 6 7 8 9 ALL 0 ID SET ZOOM PAGE 3D ZOOM PAGE RESET Benzq Prorector

I. Power ON/OFF

Toggles the projector between standby mode and on.

  1. SOURCE

Selects an input source for display.

  1. ASPECT

Selects the display aspect ratio.

  1. PICTURE

Selects an available picture setup mode.

  1. Arrow keys ( ,◀, ▲) ▶ ▼

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Keystone keys ( , □ □

Displays the keystone correction page.

Volume keys ( , 📋 📋)

Decreases or increases the projector volume.

  1. OK

Confirms On-Screen Display (OSD) menu item.

Same as MODE/ENTER on keypad.

  1. BACK

Goes back to previous OSD menu, exits and saves menu settings. Same as MENU/EXIT on keypad.

  1. MENU

Turns on the On-Screen Display (OSD) menu.

  1. MUTE

Toggles projector audio between on and off.

10.Numeric buttons

Enters numbers in network settings.

BENQ SU922+ - Remote control - 2

Numeric buttons 1, 2, 3, 4 cannot be pressed when asked to enter password.

II. ALL

Press and hold ID SET until the ID setting indicator lights up. Press ALL to clear current ID setting of the remote control. The ID is cleared successfully when you see the ID setting indicator starts flickering and then blackout.

  1. ZOOM+/ZOOM-

Magnifies or reduces the projected picture size.

13.ID setting indicator

  1. QUICK INSTALL

Quickly selects several functions to adjust the projected image and displays the test pattern.

15.INFO

Displays the projector information.

16.LIGHT SOURCE

Selects a suitable light source power among the provided modes.

  1. AUTO

Automatically determines the best picture timings for the displayed image.

  1. BLANK

Used to hide the screen picture.

BENQ SU922+ - Remote control - 3

Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed, or even cause a fire.

19.LIGHT

Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.

20.ID SET

Sets the code for this remote control. Press and hold ID SET until the ID setting indicator lights up. Enter the ID for the remote control (between 01\~99). The remote control ID should be the same as the corresponding projector ID. The ID is saved successfully when you see the ID setting indicator starts flickering and then blackout.

21.3D

Displays the 3D menu.

  1. FREEZE

Freezes the projected image.

  1. PAGE+/PAGE-

No function.

Positioning your projector

Choosing a location

Your projector is designed to be installed in one of four possible installation locations.

Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment.

I. Front:

Select this location with the projector placed near the floor in front of the screen. This is the most common way to position the projector for quick setup and portability.

BENQ SU922+ - Front: - 1

natural_image Simple line drawing of a person observing a server rack on a table, with a person silhouette nearby (no text or symbols)

2. Front Ceiling:

Select this location with the projector suspended from the ceiling in front of the screen.

Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

*Set Front Ceiling after you turn the projector on.

BENQ SU922+ - Front Ceiling: - 1

natural_image Simple line drawing of a person silhouette facing a wall-mounted device, no text or symbols present

3. Rear:

Select this location with the projector placed near the floor behind the screen.

Note that a special rear projection screen is required.

*Set Rear after you turn the projector on.

BENQ SU922+ - Rear: - 1

natural_image Diagram showing a person observing a projector mounted on a table with a pointer, no text or symbols present

4. Rear Ceiling:

Select this location with the projector suspended from the ceiling behind the screen.

Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

*Set Rear Ceiling after you turn the projector on.

BENQ SU922+ - Rear Ceiling: - 1

natural_image Diagram showing a person observing a mechanical device with a suspended rod, no text or symbols present

*To set the projector position:

I. Press MENU/EXIT and then press / until the System Setup: Basic menu is highlighted.
2. Press ▲/▼ to highlight Projector Installation and press ◀/▶ until the correct position is selected.

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. The diagrams from pages 15 to 17 offer recommendations on projection distances and screen sizes.

This projector is equipped with a movable lens. See "Shifting the projection lens" on page 18 for details. You can see the diagrams from pages 15 to 17 for the vertical offset values in the dimension tables that are measured when the lens is shifted fully up or down.

If you place the projector in a different position (to that recommended), you will have to tilt it down or up to center the image on the screen. In these situations, some image distortion will occur. Use the Keystone function to correct the distortion. See "Correcting picture distortion" on page 29 for details.

Projection dimensions

Installation for a 16:10 ratio screen

Floor Installation
: Screen Center of lens

Ceiling Installation
: Screen : Center of lens

SU922+/SW921+

■ The screen aspect ratio is 16:10 and the projected picture is 16:10

SU922+

Screen dimensions Projection distance [cm]Lowest/ Highest lens position [cm]
Diagonal[inch (mm)]Height[cm]Width[cm]Min distanceAverage Max distance
30 (762)41 65 70 90III 2.0
40(1016)5486931201482.7
60(1524)811291391802214.0
80(2032)1081721852402955.4
100(2540)1352152313003696.7
120(3048)1612592773604428.1
140(3556)1893023234205169.4
150(3810)20232334645055310.1
160(4064)21534536947959010.8
170(4318)22936639250962711.4
180(4572)24238841553966312.1
190(4826)25640943856970012.8
200(5080)26943146159973713.5
240(6096)32351755471988416.2
250(6350)33753957774992116.8
300(7620)404646692899110520.2

If you have a 16:10-aspect-ratio screen and your measured projection distance was 4.5 m (450 cm), the closest match in the "Average" column is 450 cm. Looking across this row shows that a 150-inch screen is required.

Checking the min and max projection distance values in the columns of "Projection distance [cm]" indicates that the 4.5 m measured projection distance will also fit the 130 and 140-inch screens, as well as 160 to 190-inch size screens. The projector can be adjusted (using the zoom control) to display on these different screen sizes at the projection distance.

To optimize your projection quality, we suggest to do the projection within non-gray area.

The above numbers are approximate and may be slightly different from the actual measurements. Only the recommended screen sizes are listed. If your screen size is not in the table above, please contact your dealer for assistance.

Screen dimensions Projection distance [cm]Lowest/ Highest lens position [cm]
Diagonal[inch (mm)]Height[cm]Width[cm]Min distanceAverage Max distance
30(762)416573951173.0
40(1016)5486971261564.0
60(1524)811291451892336.1
80(2032)1081721932523118.1
100(2540)13521524231538810.1
120(3048)16225929037846612.1
140(3556)18930233844154314.1
150(3810)20232336247258215.1
160(4064)21534538650462116.2
170(4318)22936641153566017.2
180(4572)24238843556669818.2
190(4826)25640945959873719.2
200(5080)26943148362977620.2
240(6096)32351757975593124.2
250(6350)33753960478797025.2
300(7620)404646724944116430.3

If you have a 16:10-aspect-ratio screen and your measured projection distance was 3.5 m (350 cm), the closest match in the "Average" column is 346 cm. Looking across this row shows that a 110-inch screen is required.

Checking the min and max projection distance values in the columns of "Projection distance [cm]" indicates that the 3.5 m measured projection distance will also fit the 100, 120, 130, and 140-inch screens.

The projector can be adjusted (using the zoom control) to display on these different screen sizes at the projection distance.

BENQ SU922+ - Installation for a 16:10 ratio screen - 3

To optimize your projection quality, we suggest to do the projection within non-gray area.

BENQ SU922+ - Installation for a 16:10 ratio screen - 4

The above numbers are approximate and may be slightly different from the actual measurements. Only the recommended screen sizes are listed. If your screen size is not in the table above, please contact your dealer for assistance.

Installation for a 4:3 ratio screen

Floor Installation
BENQ SU922+ - Installation for a 4:3 ratio screen - 1

: Screen
: Center of lens

Ceiling Installation
BENQ SU922+ - Installation for a 4:3 ratio screen - 2

: Screen
: Center of lens

SX920+

■ The screen aspect ratio is 4:3 and the projected picture is 4:3

Screen dimensions Projection distance <D> [cm]Lowest/ Highest lens position <E> [cm]
Diagonal[inch (mm)]Height[cm]Width[cm]Min distance Average Max distance
30 (762) 46 61 86 12 138 6.9
40 (1016) 61 81 115149 183 9.1
60 (1524)9112217222427513.7
80 (2032)12216323029836618.3
100 (2540)15220328737245822.9
120 (3048)18324434444754927.4
140 (3556)21328540252164132.0
150 (3810)22930543055868634.3
160 (4064)24432545959573236.6
170 (4318)25934548863377838.9
180 (4572)27436651667082341.1
190 (4826)29038654570786943.4
200 (5080)30540657374491545.7
240 (6096)366488688893109854.9
250 (6350)381508717930114361.7
300 (7620)4576108601116137268.6

If you have a 4:3-aspect-ratio screen and your measured projection distance was 3.0 m (300 cm), the closest match in the "Average" column is 298 cm . Looking across this row shows that an 80-inch screen is required.

Checking the min and max projection distance values in the columns of "Projection distance [cm]" indicates that the 3.0 m measured projection distance will also fit the 70, 90, and 100-inch screens. The projector can be adjusted (using the zoom control) to display on these different screen sizes at the projection distance.

BENQ SU922+ - SX920+ - 1

To optimize your projection quality, we suggest to do the projection within non-gray area.

BENQ SU922+ - SX920+ - 2

The above numbers are approximate and may be slightly different from the actual measurements. Only the recommended screen sizes are listed. If your screen size is not in the table above, please contact your dealer for assistance.

Shifting the projection lens

The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen.

The lens shift is expressed as a percentage of the projected image height or width. It is measured as an offset from the projected image's vertical or horizontal center. You can shift the projection lens in vertical directions within the allowable range depending on your desired image position. For SU922+ and SW921+, the maximum vertical shift is 2.5% from the vertical center. For SX920+, the maximum vertical shift is 7.5% from the vertical center. For all three models, horizontal shift is not available.

To shift the lens vertically:

I. Press down lightly on the lens adjustment panel cover switch (indicated by the three dots) to click it open.
2. Lift the lens adjustment panel cover up.
3. Turn the lens shift ring to adjust the projected image position.
4. When done, press down and click close the lens adjustment panel cover.

  • When the screen position is fixed
    BENQ SU922+ - To shift the lens vertically: - 1
  • When the projector position is fixed
    BENQ SU922+ - To shift the lens vertically: - 2

BENQ SU922+ - To shift the lens vertically: - 3

Lens shift adjustment will not result in a degraded picture quality. In the unlikely event that the image distortion is produced, see "Adjusting the projected image" on page 28 for details.

Connecting to video equipment

You can connect the projector to any type of video equipment, such as a DVD or Blu-ray player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop PC, a laptop PC, or Apple Macintosh system. You can connect the projector to a source device using just one of the connecting methods; however, each provides a different level of video quality. The method you choose will most likely depend upon the availability of matching terminals on both the projector and the video source device as described below:

Terminal nameTerminal appearanceReference Picture quality
HDMI/MHLBENQ SU922+ - Connecting to video equipment - 1"Connecting HDMI devices" on page 19"Connecting MHL devices" on page 20BENQ SU922+ - Connecting to video equipment - 2 Best
S-VideoBENQ SU922+ - Connecting to video equipment - 3"Connecting S-Video devices" on page 20BENQ SU922+ - Connecting to video equipment - 4 Good
VideoBENQ SU922+ - Connecting to video equipment - 5"Connecting video devices" on page 21BENQ SU922+ - Connecting to video equipment - 6 Normal
Computer (D-SUB)BENQ SU922+ - Connecting to video equipment - 7"Connecting a computer" on page 22BENQ SU922+ - Connecting to video equipment - 8 Better

Preparations

When connecting a signal source to the projector, be sure to:

I. Turn off all equipment before making any connections.
2. Use only the correct type cables for each source with proper type plugs.
3. Ensure that all cable plugs are firmly fitted to the equipment jacks.

BENQ SU922+ - Preparations - 1

Note that all cables shown in the following connection diagrams may not be supplied with the projector (See "Shipping contents" on page 6 for details). Most cables are commercially available from electronics stores.

Connecting HDMI devices

HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD or Blu-ray players and displays over a single cable. It provides pure digital viewing and listening experience. You should use an HDMI cable when making connection between the projector and HDMI devices.

HDMI device: DVD player, digital tuner, etc. To make sure you select a correct input source type for the HDMI signal, see "HDMI Format" on page 56 for details. HDMI cable benQ

Connecting MHL devices

MHL (Mobile High-definition Link) supports uncompressed HD video (1080/30p) and audio (7.1 surround sound) transmission between compatible devices like smartphones, tablets and other mobile devices. It provides pure digital viewing and listening experience. You should use an MHL cable when making connection between the projector and MHL devices.

MHL device: Smartphones, Tablets, etc. MHL cable benQ

Not all mobile devices are MHL compatible. Consult with you mobile device manufacturer to verify MHL compatibility of your device.

Connecting S-Video devices

Connect the projector to your S-Video device with an S-Video cable. The audio connections are provided for informational purposes only. You can also connect a separate audio cable to a suitable audio amplifier.

BENQ SU922+ - Connecting S-Video devices - 1

flowchart
graph LR
    A["AV equipment: DVD player, digital tuner, camcorder etc."] --> B["Audio cable"]
    B --> C["Speakers"]
    C --> D["BenQ"]
    D --> E["S-Video cable"]
    E --> B

Connecting video devices

The audio connections are provided for informational purposes only. You can also connect the separate audio cable to a suitable audio amplifier.

BENQ SU922+ - Connecting video devices - 1

flowchart
graph TD
    A["AV equipment"] --> B["Audio cable"]
    A --> C["Video cable"]
    D["Speakers"] --> E["Audio cable"]
    F["BenQ"] --> G["Audio cable"]
    B --> H["OR"]
    C --> I["OR"]
    E --> J["OR"]
    G --> K["OR"]

BENQ SU922+ - Connecting video devices - 2

  • If you have already made a Component Video connection between the projector and the video source device, you need not connect to this device again using a composite Video connection as this makes an unnecessary second connection of poorer picture quality.
  • If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, please check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connecting a computer

Connect the projector to a computer with a VGA cable.

BENQ SU922+ - Connecting a computer - 1

flowchart
graph TD
    A["Laptop or desktop computer"] --> B["Analog device"]
    B --> C["Audio cable"]
    B --> D["VGA cable"]
    D --> E["Analog device with USB cable"]
    E --> F["BenQ audio cable"]
    G["Speakers"] --> H["Analog device"]
    H --> I["Audio cable"]
    I --> J["Analog device with USB cable"]

BENQ SU922+ - Connecting a computer - 2

Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/LCD or a function key with a monitor symbol on the laptop. Press Fn and the labeled function key simultaneously. Refer to your laptop's documentation to discover your laptop's key combination.

Connecting a monitor

If you want to view your presentation close-up on a monitor as well as on the screen and the MONITOR OUT jack is available on your projector, you can connect the MONITOR OUT signal output jack on the projector.

BENQ SU922+ - Connecting a monitor - 1

flowchart
graph LR
    A["Computer monitor"] --> B["Analog port"]
    B --> C["or"]
    C --> D["BenQ Interface"]
    D --> E["VGA cable"]
    D --> F["VGA to DVI cable"]

BENQ SU922+ - Connecting a monitor - 2

  • The MONITOR OUT only works when an appropriate D-Sub input is made to the PC jack.
  • If you wish to use this connection method when the projector is in standby mode, make sure the Monitor Out function is turned on in the System Setup: Advanced menu. See "Monitor Out" on page 60 for details.

Using the projector

Preparations

I. Plug in and turn all of the connected equipment on.
2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector.
3. Plug the power cable into a wall power outlet and turn the wall switch on.

BENQ SU922+ - Preparations - 1

Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire.

BENQ SU922+ - Preparations - 2

natural_image Diagram showing connections between a power outlet and a device labeled 'BENQ' (no text or symbols on the diagram itself)

Turning the projector on

Follow the steps below

I. Make sure the Power light is orange after power has been applied.
2. Press POWER on the projector or ON on the remote control to start the projector. As soon as the lamp lights up, a "Power On Tone" will be heard.

To turn off the ring tone, see "Turning off the Power On/Off Ring Tone" on page 40 for details.

  1. The fans will start operating, and a start-up image will be displayed on the screen for a few seconds while it warms up.

Diagram showing a control panel with buttons and a mobile phone interface, including a close-up of the screen displaying a green 'I' button.

BENQ SU922+ - Follow the steps below - 2

The projector will not respond to further commands while it is warming up.

  1. If you are prompted for a password, press the arrow keys to enter a six-digit password. See "Utilizing the password function" on page 26 for details.
  2. Press SOURCE to select your desired signal. See "Selecting an input source" on page 24 for details.
  3. If the horizontal frequency of the input source exceeds the range of the projector, the message "No Signal" will be displayed on the screen. This message will remain on-screen until you change the input source to an appropriate one.

BENQ SU922+ - Follow the steps below - 3

If you attempt to re-start the projector shortly after shutdown, the fans may run for a few minutes to cool down. Press ⏻ Power again to start the projector after the fans stop and the Power indicator light turns orange.

Selecting an input source

The projector can be connected to multiple equipment at the same time. When the projector is first turned on, it will attempt to reconnect with the input source which was in use when the projector was last shut down.

To select the video source:

Press SOURCE and then press ▲ until your desired signal is selected and press MODE/ENTER.

Once detected, the selected source information will be displayed on the screen for seconds. If there are multiple pieces of equipment connected to the projector, you can go back to the source selection bar again to search for other signals.

If you want the projector to automatically search for the signals:

I. Press MENU/EXIT to turn the OSD menu on.
2. Press /◀to highlight the Source menu.
3. Press ▶ highlight Quick Search menu.
4. Press /◀to toggle the function On.

ON SOURCE ASPECT PICTURE LIGHT

HDMI1/MHL HDMI2 Video 8-Video YPbPr Computer

NOTE: When automatically searching for a valid input source, the projector cycles through the available signals following the sequence from top to bottom as the source selection bar shows.

Using the menus

The projector is equipped with multilingual On-Screen Display (OSD) menus for making various adjustments and settings.

The key names given in the manual are based on the projector's keypad. Remote Control key of the same function may have different name. Please refer to "Remote control" on page 12 for key definitions.

Below is the overview of the OSD menu.

The OSD screenshots below are for reference only, and may differ from the actual design.

Main menu icon Main menu Picture Highlight Sub-menu Current input source Video Cinema Reference Mode Cinema Brightness 50 Contrast 50 Color 50 Tint 0 Sharpness 3 Press MENU/EXIT to go back to the previous page or to exit. Status Press MENU/EXIT to

To use the OSD menus, please set the OSD menu to your familiar language.

I. Press MENU/EXIT to turn the OSD menu on.

Picture Picture Mode Cinema Reference Mode Cinema Brightness + 50 Contrast + 50 Color + 50 Tint 0 Sharpness + 3 Advanced... Rename User Mode Reset Picture Settings Video Mali Exit

  1. Use / ◀ highlight the System Setup: Basic menu.

System Setup: Basic Language Projector Installation Front Menu Settings Operation Settings Remote Receiver Panel Key Lock Off Background Color Blue Splash Screen BenQ Test Pattern Off Video MENU Exit

  1. Press▼ to highlight Language and press MODE/ENTER, and the language list is displayed.

System Setup: Basic Language Projector Installation Front Menu Settings Operation Settings Remote Receiver Front Panel Key Lock Off Background Color Blue Splash Screen BenQ Test Pattern Off Video MENU EXIT

  1. Press ▲/▼/◀ ▶ to select a preferred language and press MODE/ENTER.

Please select language English 情朝词 Hrvatski 选项 Français Svenska România Deutsch Niederlanda Norsk Italiano Türkçe Dansk Español Cettese Bursipace Pyeckni Portugal suomi 繁體中文 Yes Indonesian 國語中文 Pocki Ekkpack 日本語 Magyar A##B Press Enter to Confirm, Exit to leave

  1. Press MENU/EXIT twice* to leave and save the settings.

*The first press leads you back to the main menu and the second press closes the OSD menu.

Securing the projector

Using a security cable lock

The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the projector. See item 23 on page 9 for details.

A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock's documentation for finding out how to use it.

Utilizing the password function

For security purposes and to help prevent unauthorized use, the projector includes an option for setting up password security. The password can be set through the On-Screen Display (OSD) menu. Once the password is set and this function is selected, the projector is password-protected. Users who do not know the correct password can not use the projector.

You will be inconvenienced if you activate the password functionality and subsequently forget the password. Print out this manual (if necessary) and write the password you used in this manual, and keep the manual in a safe place for later recall.

Setting a password

Once a password has been set and the Power On Lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.

I. Press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
2. Press ▼ to highlight Security Settings and press MODE/ENTER.
3. Press ▼ to highlight Power On Lock and press ◀/▶ to toggle Power On Lock on, the input password page appears.
4. As the picture indicates, the four arrow keys (▲, ▶, ▼, ◀) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys on the remote control or projector to enter six digits for the password.

If the function is used for the first time, enter the default password (I, I, I, I, I, I) of the projector by pressing the arrow key ▲six times.

Once the password is set, the OSD menu returns to the Security Settings page.

Input Password * * 1 4 2 3 MENU Clear

IMPORTANT: The digits being input will be displayed as asterisks on-screen. Write your selected password down here in this manual in advance or right after the password is entered so that it is available to you should you ever forget it.

Password:

  1. To leave the OSD menu, press MENU/EXIT.

If you forget the password

If the password function is activated, you will be asked to enter the six-digit password every time you turn on the projector. If you enter the wrong password, the password error message is displayed lasting for three seconds, and the Input Password page follows. You can retry by entering another six-digit password, or if you did not record the password in this manual, and you absolutely do not remember it, you can use the password recall procedure. See "Entering the password recall procedure" on page 27 for details.

If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.

Entering the password recall procedure

  1. Make sure the Input Password page is displayed on screen. Press AUTO. The projector will display a coded number on the screen.
  2. Write down the number and turn off your projector.
  3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Recall Password Please write down the recall code, and contact BenQ Customer Center. Recall code: 27 178 32 7 MENU Exit

Changing the password

I. In the System Setup: Advanced > Security Settings menu, press ▲/▼ to highlight Change Password and press MODE/ENTER. The Change Password page is displayed.
2. Enter the old password.

  • If the password is correct, the message "Input New Password" is displayed.
  • If the password is incorrect, the password error message is displayed lasting for three seconds, and the message "Input Current Password" is displayed for your retry. You can press MENU/EXIT to cancel the change or try another password.

  • Enter a new password.

IMPORTANT: The digits being input will be displayed as asterisks on-screen. Write your selected password down here in this manual in advance or right after the password is entered so that it is available to you should you ever forget it.

Password: ____

Keep this manual in a safe place.

  1. Confirm the new password by re-entering the new password.
  2. You have successfully assigned a new password to the projector. Remember to enter the new password next time the projector is started.
  3. To leave the OSD menu, press MENU/EXIT.

Disabling the password function

To disable password protection, go back to the System Setup: Advanced > Security Settings menu. Highlight Power On Lock and select Off by pressing ◀/▶. The message "Input Password" is displayed. Enter the current password.

  • If the password is correct, the OSD menu returns to the Power On Lock page with "Off" shown in the row of Password. You will not have to enter the password next time when turning on the projector.
  • If the password is incorrect, the password error message is displayed lasting for three seconds, and the message "Input Password" is displayed for your retry. You can press MENU/EXIT to cancel the change or try another password.

Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.

Adjusting the projected image

Adjusting the projection angle

There are two adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle.

BENQ SU922+ - Adjusting the projection angle - 1

natural_image Line drawing of a projector with front panel and side legs (no text or symbols)

BENQ SU922+ - Adjusting the projection angle - 2

If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal. To correct this problem, see "Correcting picture distortion" on page 29 for details.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

Diagram showing a hand interacting with a remote control panel and a separate remote device labeled 'MENU', 'AUTO', and 'ALANK'.

BENQ SU922+ - Auto-adjusting the image - 2

This function is only available when a PC signal (analog RGB) is selected.

Fine-tuning the image size and clarity

I. Adjust the projected picture to the size that you need using the zoom ring.

Diagram showing a group photo and a corresponding schematic of a device with internal components, likely illustrating a system or data flow.

  1. Sharpen the picture by rotating the focus ring.

BENQ SU922+ - Fine-tuning the image size and clarity - 2

flowchart
graph TD
    A["Group Photo"] --> B["Group Photo"]
    C["Device Icon"] --> D["Device Icon"]
    style C fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333

Correcting picture distortion

Keystoning occurs when the projector is not perpendicular to the screen and is where the projected picture displays visible as a trapezoid shape like either of the following:

  • Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side.
  • No parallel sides.

To correct the picture's shape, you can perform the following steps.

I. Adjust the projection angle. Move the projector to be in front of the center of the screen with the center of the lens level with the screen.
2. If the picture is still distorted, or the projector is unable to be positioned as described above, you will need to manually correct the picture by using the 2D Keystone and Corner Fit functions.

The 2D Keystone function is closely related to the Corner Fit function as both make adjustments to correct picture distortion. When correcting picture distortion, use the following procedure to adjust 2D Keystone and Corner Fit functions in order to achieve the best picture shape:

I. Use 2D Keystone function to adjust the picture roughly to the correct shape.
2. Use Corner Fit function to fine tune the corners to achieve best picture shape.
3. If optimal effect cannot be achieved using Corner Fit, reset 2D Keystone and repeat steps I and 2.

BENQ SU922+ - Correcting picture distortion - 1

2D Keystone and Corner Fit functions are closely correlated, when 2D Keystone is over adjusted, the adjustment range for Corner Fit will be limited.

Using 2D Keystone function

• Using the remote control or projector
i. Press one of the Arrow/Keystone keys (Left /◀Up /, ▲Right ▶, Down /) ▶ display the 2D Keystone page.
ii. See step iii below for further operation.
• Using the OSD menu
i. Press MENU/EXIT and then press ◀/▶ until the Display menu is highlighted.
ii. Press ▼ to highlight 2D Keystone and press MODE/ENTER. The 2D Keystone page is displayed.
iii. Press the key whose keystone icon is opposite to the shape of the projected picture. Continue pressing the same key or press the other keys until you are satisfied with the shape. The values on the lower portion of the page change while pressing. When the values reach their maximum or minimum with repeated key presses, the picture's shape will stop changing. You will not be able to change the picture further in that direction.
iv. If desired picture shape cannot be achieved, press MODE/ENTER to reset 2D Keystone value and repeat the previous step.

BENQ SU922+ - Using 2D Keystone function - 1

When resetting 2D Keystone, both 2D Keystone and Corner Fit values will return to default value.

v. When done, press MENU/EXIT to go back to the previous page.

BENQ SU922+ - Using 2D Keystone function - 2

flowchart
graph LR
    A["Two parallel sides"] --> B["Press ▼/□"]
    B --> C["Press ▲/□"]
    C --> D["No parallel sides"]
    D --> E["Press ◀/□"]
    E --> F["Press ▲/□"]

Diagram showing a control panel with labeled buttons and a remote control with directional arrows indicating rotation.

Using Corner Fit function

Manually adjust four corners of the image by setting the horizontal and vertical values.

I. Press MENU/EXIT and then press ◀/▶ until the DISPLAY menu is highlighted.
2. Press ▼ to highlight Corner Fit and press MODE/ENTER. The Corner Fit correction page displays.
3. Press ▲/▼/◄/► to select one corner and press MODE/ENTER.

Corner Fit Enter Enter MENU Back

  1. Press / t▲ adjust horizontal values.
  2. Press / to adjust vertical values.
  3. If optimal effect cannot be achieved, press MODE/ENTER to reset Corner Fit value and repeat steps 4 and 5.

BENQ SU922+ - Using Corner Fit function - 2

When resetting any one corner of the Corner Fit function, all corners will return to default value.

  1. When done, press MENU/EXIT to go back to the previous page.

Corner Fit Enter Reset HMI Back

Using the preset and user modes

Selecting a preset mode

The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating environment and input source picture type.

To select a picture mode that suits your need:

  • Press MODE/ENTER repeatedly until your desired mode is selected.
    • Using the OSD menu

I. Press MENU/EXIT and then press ◀/▶ until the Picture menu is highlighted.

  1. Press to highlight Picture Mode.
  2. Press /until your desired mode is selected.

Diagram of a control panel with labeled buttons and a finger pointing to the button

These modes consist of preset values suitable for various projection situations as described below:

  • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Presentation: Is designed for presentations. The brightness is emphasized in this mode to match PC and notebook coloring.
  • sRGB: Maximizes the purity of RGB colors to provide true-to-life images regardless of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera, and for viewing PC graphic and drawing applications such as AutoCAD.
  • Cinema: Is appropriate for playing colorful movies, video clips from digital cameras or DVs through the PC input for best viewing in a blackened (little light) environment.

  • 3D: This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as game consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), 3D TV (with 3D channel), and so on.

When watching 3D contents:

  • The image may seem misplaced, however, this is not a product malfunction.
    • Take appropriate breaks when watching 3D content.
  • Stop watching 3D content if you feel fatigue or discomfort.
  • Keep a distance from the screen of about three times the effective height of the screen when watching 3D content.
    • Children and people with a history of oversensitivity to light, heart problems, or have any other existing medical condition should be refrained from watching 3D content.

- User I/User 2: Recalls the customized settings. See "Setting the User I/User 2 mode" on page 32 for details.

Fine-tuning the selected picture mode

The pre-defined picture mode settings can be altered via the available items shown in the Picture menu.

To fine-tune the picture mode:

I. Press MENU/EXIT and then press ◀/▶ until the Picture menu is highlighted.
2. Press ▼ to highlight the item you want to adjust and press ◀/▶ to set your desired value. Your selection is automatically stored in the projector and associated with that input source.
See "Fine-tuning the picture quality" on page 33 and "Advanced picture quality controls" on page 34 for details.

Each time you change the picture mode, the projector also changes the setting to the one which was last set for that particular picture mode on that particular input. If you change the input source, the most recently used picture mode and settings for that input and resolution will be restored.

Setting the User I/User 2 mode

There are two user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the selected User mode) as a starting point and customize the settings.

  1. In the Picture menu, highlight Picture Mode and press ◀/▶ to select User 1 or User 2 mode.
  2. Press ▼ to highlight Reference Mode.

This function is only available when User 1 or User 2 mode is selected up in the Picture Mode sub-menu item.

  1. Press ◀/▶ to highlight a picture mode that is closest to your need.
  2. Press ▼ to select a sub-menu item to be changed and adjust the value with ◀/▶. See "Fine-tuning the picture quality" on page 33 and "Advanced picture quality controls" on page 34 for details.
  3. When all settings have been done, press MENU/EXIT to save and leave the settings.

Renaming user modes

You can change User 1 and User 2 to the names easy to be identified or understood by the users of this projector. The new name can be up to 12 characters including English letters (A-Z, a-z), digits (0-9), and space (_).

To rename user modes:

I. Make sure you have selected User I or User 2 as your picture mode.

If you are not under User 1 or User 2 mode, the projector will automatically select User 1 as the user mode to rename.

  1. In the Picture menu, highlight Rename User Mode and press MODE/ENTER to display the virtual keypad.
  2. Use ▲/▼/◄/► and ENTER keys to select the letters on the virtual keypad to type in desired name.
  3. When done, press MENU/EXIT to leave the virtual keypad.

Resetting the picture mode

All of the adjustments you've done in the Picture menu can be returned to the factory preset values with a key press on the highlight of Reset.

To reset the picture mode to the preset factory values:

  1. In the Picture menu, highlight Picture Mode and press ◀/▶ to select the picture mode (including User I or User 2) you want to reset.
  2. Press ▼ to highlight Reset Picture Settings and press MODE/ENTER.
  3. Press ▲/▼ to select Current or All Picture modes and press MODE/ENTER. The confirmation message is displayed.
  4. Press ◀/▶ to highlight Reset and press MODE/ENTER. The picture mode will return to the factory preset settings.
  5. Repeat steps 1-4 if you want to reset other picture modes.

Do not confuse the Reset Picture Settings function here with the Reset All Settings in the System Setup: Advanced menu. The Reset All Settings function returns most of the settings to the factory preset values system wide. See "Reset All Settings" on page 60 for details.

Fine-tuning the picture quality

No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu.

Adjusting Brightness

Highlight Brightness in the Picture menu and adjust the values by pressing 🔍 on the projector or remote control.

BENQ SU922+ - Adjusting Brightness - 1

The higher the value, the brighter the picture. And the lower the setting, the darker the picture. Adjust this

control so the black areas of the picture appear just as black and that detail in the dark areas is visible.

Adjusting Contrast

Highlight Contrast in the Picture menu and adjust the values by pressing 🔍 on the projector or remote control.

BENQ SU922+ - Adjusting Contrast - 1

BENQ SU922+ - Adjusting Contrast - 2

BENQ SU922+ - Adjusting Contrast - 3

The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted

the Brightness setting to suit your selected input and viewing environment.

Adjusting Color

Highlight Color in the Picture menu and adjust the values by pressing ◀/▶ on the projector or remote control.

Lower setting produces less saturated colors; setting to the minimum value makes the image black and white. If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.

Adjusting Tint

Highlight Tint and adjust the values by pressing ◀/▶ on the projector or remote control.

The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.

Adjusting Sharpness

Highlight Sharpness and adjust the values by pressing ◀/▶ on the projector or remote control.

The higher the value, the sharper the picture becomes. The lower the value, the softer the picture becomes.

BENQ SU922+ - Adjusting Sharpness - 1

BENQ SU922+ - Adjusting Sharpness - 2

BENQ SU922+ - Adjusting Sharpness - 3

Advanced picture quality controls

There are more advanced functions in the Picture > Advanced... menu to be adjusted to your preference. To save the settings, just press MENU/EXIT to leave the OSD menu.

Setting Black Level

Highlight Black Level and press ◀/▶ on the projector or remote control to select 0 IRE or 7.5 IRE.

The grayscale video signal is measured in IRE units. In some areas which use NTSC TV standard, the grayscale is measured from 7.5 IRE (black) to 100 IRE (white); however, in other areas where PAL equipment or Japanese NTSC standards are used, the grayscale is measured from 0 IRE (black) to 100 IRE (white). We suggest that you check the input source to see if it is with 0 IRE or 7.5 IRE, then select accordingly.

Setting Noise Reduction

You may have static or noisy projected pictures. Noise Reduction reduces electrical image noise caused by different media players. The higher the setting, the less the noise.

To achieve better picture clarity:

Highlight Noise Reduction and adjust the level by pressing ◀/▶ on the projector or remote control.

Selecting a color temperature\*

Highlight Color Temperature and select a preferred setting by pressing ◀/▶ on the projector or remote control.

There are several color temperature settings available.

  1. Lamp Native: With the lamp's original color temperature and higher brightness. This setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.

  2. Warm: Makes pictures appear reddish white.

  3. Normal: Maintains normal colorings for white.

  4. Cool: Makes pictures appear bluish white.

*About color temperatures:

There are many different shades that are considered to be "white" for various purposes. One of the common methods of representing white color is known as the "color temperature". A white color with a low color temperature appears to be reddish white. A white color with a high color temperature appears to have more blue in it.

Setting a preferred color temperature

To set a preferred color temperature:

I. Highlight Color Temperature and select Cool, Normal, Warm or Lamp Native by pressing ◀/▶ on the projector or remote control.
2. Press ▼ to highlight Color Temperature Fine Tuning and press MODE/ENTER. The Color Temperature Fine Tuning page is displayed.
3. Press ▲/▼ to highlight the item you want to change and adjust the values by pressing ◀/▶.

• Red Gain/Green Gain/Blue Gain: Adjusts the contrast levels of Red, Green, and Blue.
- Red Offset/Green Offset/Blue Offset: Adjusts the brightness levels of Red, Green, and Blue.

  1. To save and leave the settings, press MENU/EXIT.

Selecting a Gamma setting

Highlight Gamma Selection and select a preferred setting by pressing ◀/▶ on the projector or remote control.

Gamma refers to the relationship between input source and picture brightness.

• Gamma 1.6/1.8/2.0/BenQ

Select these values according to your preference.

- Gamma 2.2

Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.

• Gamma 2.4/2.5/2.6

Best for viewing movies in a darkened environment.

- Gamma 2.8

Best for viewing movies which are mostly composed of dark scenes.

BENQ SU922+ - Gamma refers to the relationship between input source and picture brightness. - 1

heatmap | High Brightness | Low Brightness | | --------------- | -------------- | | 1.6 | 1.8 | | 2.0 | 2.0 | | 2.2 | 2.2 | | 2.4 | 2.4 | | 2.5 | 2.5 | | 2.8 | 2.8 |

Adjusting Brilliant Color

This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. When set to Off, Brilliant Color is disabled.

Color Management

In most installation situations, color management will not be necessary, such as in classroom, meeting room, or lounge room situations where lights remain on, or where building external windows allow daylight into the room.

Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters, or home theaters, should color management be considered. Color management provides fine color control adjustment to allow for more accurate color reproduction, should you require it.

Proper color management can only be achieved under controlled and reproducible viewing conditions. You will need to use a colorimeter (color light meter), and provide a set of suitable source images to measure color reproduction. These tools are not provided with the projector, however, your projector supplier should be able to provide you with suitable guidance, or even an experienced professional installer.

The 3D Color Management provides six sets (RGBCMY) of colors to be adjusted to favorite colors. When you select each color, you can independently adjust its color range and saturation according to your preference.

To adjust and store the settings:

I. In the Picture menu, highlight Advanced... and press MODE/ENTER. Then, highlight 3D Color Management and press MODE/ENTER. The 3D Color Management page is displayed.
2. Highlight Primary Color and press ◀/▶ to select a color from among Red, Green, Blue, Cyan, Magenta, and Yellow.
3. Press ▼ to highlight Hue and press ◀/▶ to select the color range you wish to make adjustment. The bigger the range, the more proportions of its two adjacent colors the color contains.

Please refer to the illustration to the right for how the colors relate to each other. For example, if you select Red and set its range at 0,

BENQ SU922+ - To adjust and store the settings: - 1

other | Category | Count | |---|---| | Red | 10 | | Green | 10 | | Blue | 10 | | Magenta | 5 | | Yellow | 5 | | Cyan | 5 |

only pure red is selected. Increasing its range will include both the red color close to yellow and red color close to magenta.

Press ▼ to highlight Saturation and adjust the color saturation level by pressing ◀/▶.

If you select Red and set its range at 0, only the saturation of the pure red will be affected.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of "0" removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.

  1. To leave and save the settings, press MENU/EXIT.

Selecting the aspect ratio

The "aspect ratio" is the ratio of the image width to the image height. The default for this projector is 16:10 while digital TV and Blu-ray discs are usually in 16:9 ratio, and most analog TV signals and DVDs are in 4:3 ratio.

With the advent of digital signal processing, digital display devices like this projector can dynamically stretch and scale the image output to a different aspect than that of the image input source. Images can be stretched in a linear manner so the whole of the image is stretched equally, or non-linearly, which distorts the image.

To change the projected picture ratio (no matter what aspect the source is):

• Using the remote control button

I. Press ASPECT to show the current setting.

  1. Press ASPECT repeatedly to select an aspect ratio to suit the format of the video signal and your display requirements.

• Using the OSD menu

I. Press MENU/EXIT and then press ◀/▶ until the Display menu is highlighted.

  1. Press to highlight Aspect Ratio.

  2. Press /to select an aspect ratio to suit the format of the video signal and your display requirements.

ASPECT LIGHT SOURCE

About the aspect ratio

  1. Auto: Scales a picture proportionally to fit the projector's native resolution in its horizontal or vertical width. This makes the most use of the screen and maintains the aspect ratio of a picture when projecting images that are neither 4:3 nor 16:10 ratio.
  2. 4:3: Scales a picture so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 pictures like computer monitors, standard definition TV and 4:3 aspect DVD movies, as it displays them without aspect alteration.
  3. 16:9: Scales a picture so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for 16:9 pictures like LCD monitors, high definition TV and 16:9 aspect DVD movies, as it displays them without aspect alteration.
  4. 16:10: Scales a picture so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect, as it displays them without aspect alteration.
  5. Real: This setting displays the image in a one-to-one pixel mapping without alteration or resize in the center of the projection. This is most suitable for use with PC source inputs.

- The black portions are inactive areas and the white portions are active areas.

- OSD menus can be displayed on those unused black areas.

SX920+

SU922+/

SW921+

15:9 picture

4:3 picture

16:9 picture

16:10 picture

4:3 picture

16:10 picture

Setting a wall color

In the situation where you are projecting onto a colored surface such as a painted wall which may not be white, the Wall Color feature can help correct the projected picture's color to prevent possible color difference between the source and projected pictures. There are several precalibrated colors to choose from: Light Yellow, Pink, Light Green, Blue, and Blackboard.

To select wall color:

I. Press MENU/EXIT and then press ◀/▶ until the Display menu is highlighted.
2. Press to highlight Wall Color.
3. Press ◀/▶ to select a wall color to suit the color of the surface which you are projecting on.

Hiding the image

In order to draw the audience's full attention to the presenter, you can use BLANK to hide the screen image. When this function is activated with an audio input connected, the audio can still be heard.

You can set the blank time in the System Setup: Basic > Operation Settings > Blank Timer menu to let the projector return the image automatically after a period of time when there is no action taken on the blank screen. The length of time can be set from 5 to 30 minutes in 5-minute increments.

Diagram showing a remote control interface with labeled buttons and a magnified view of the right-side remote.

If the preset time spans are not suitable for your personation, select Disable.

No matter Blank Timer is activated or not, you can press any key on the projector or remote control to restore the picture.

Once BLANK is pressed, the projector lamp enters Economic mode automatically.

Locking control keys

With the control keys on the projector locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector will operate except Power.

To lock or unlock the control panel keys:

I. Press MENU/EXIT to open the OSD menu and press ◀/▶ to highlight the System Setup: Basic menu.
2. Press ▼ to highlight Panel Key Lock and press ◀/▶ to toggle the function On. A confirmation message is displayed.
3. Press /to select Yes and press MODE/ENTER.

Freezing the image

Press FREEZE on the remote control to freeze the image. The word "FREEZE" will be displayed in the upper left corner of the screen. To release the function, press any key on the projector or remote control.

Even if an image is frozen on the screen, the pictures are running on the video or other device. If the connected devices have active audio output, you will still hear the audio even though the image is frozen onscreen.

3D FREEZE

Adjusting the sound

The sound adjustments made (such as functions shown below) will have an effect on the projector speaker(s). Be sure you have made a correct connection to the projector audio input. See "Connecting to video equipment" on page 19 for how the audio input is connected.

BENQ SU922+ - Adjusting the sound - 1

  • Each time when you select a different source, the projector also changes the sound settings to which was last set for that particular source.
  • Sound adjustments cannot be made during Quick Search.

Muting the sound

To temporarily turn off the sound:

I. Press MENU/EXIT to open the OSD menu and press ◀/▶ to highlight the Source menu.
2. Press ▼ to highlight Audio Settings and press OK. The Audio Settings page is displayed.
3. Press ▼ to highlight Mute and press ◀/▶ to select On.

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* If available, you can also press MUTE on the remote control to toggle projector audio between on and off.

Adjusting the sound level

To adjust the sound level, press VOLUME+/VOLUME- on the remote control, or:

I. Repeat steps 1-2 from above.
2. Press ▼ to highlight Volume and press ◀/▶ to select a desired sound level.

Turning off the Power On/Off Ring Tone

To turn off the ring tone:

I. Repeat steps 1-2 from above.
2. Press ▼ to highlight Power On/Off Ring Tone and press ◀/▶ to select Off.

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The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound mute or changing the sound level will not affect the Power On/Off Ring Tone.

Using the test pattern

The projector is able to display the grid test pattern. It helps you adjust the image size and focus on checking that the projected image is free from distortion.

To display the test pattern:

I. Press MENU/EXIT to open the OSD menu and press ◀/▶ to highlight the System Setup: Basic menu.

  1. Press ▼ to highlight Test Pattern and press ◀/▶ to select Focus, Grid W, Grid R, Grid G or Off.

BENQ SU922+ - Using the test pattern - 1

natural_image Pure black grid pattern with no text, numbers, or symbols

Using the teaching templates

The projector provides several preset patterns for various teaching purposes. To activate the pattern:

I. Press MENU/EXIT to open the OSD menu and press ◀/▶ to highlight the Display menu.
2. Press ▼ to highlight Teaching Template and press MODE/ENTER.
3. Press ▲/▼ to highlight Blackboard or Whiteboard.
4. Press ◀/▶ to select the desired pattern and press MODE/ENTER.

Teaching TemplateWhiteboard Blackboard
Letter FormationBENQ SU922+ - Using the teaching templates - 1
WorksheetBENQ SU922+ - Using the teaching templates - 2
Coordinate ChartBENQ SU922+ - Using the teaching templates - 3

Setting the lamp mode

This projector provides two lamp modes for different purposes:

Lamp mode User benefit Suitable environment
Normal(The lamp is used in normal mode)Delivering bright and clear imagesSuitable for high-ambient-light environmentsAllowing continuous and non-stop operation under critical situationsLarge, well lit meeting rooms or auditoriums
Economic(The lamp is used in economic mode)Extending the lamp lifeAllowing continuous and non-stop operation under critical situationsSmall-mid boardrooms

You can perform one of the following methods to choose a lamp mode according to your preference.

Using the remote control:

I. Press Lamp Mode on your remote control, the lamp mode page is displayed.
2. Press ▼ to highlight your preferred lamp mode and press MODE/ENTER.

Using the OSD menu:

I. Press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
2. Press ▼ to highlight Lamp Settings and press MODE/ENTER.
3. Press ▼ to highlight Lamp Mode and press MODE/ENTER.
4. Press ▼ to highlight your preferred lamp mode and press MODE/ENTER.

A slight variation in the picture brightness and colors may be observed during the very short time of switching lamp modes.

Controlling the projector through a Wired LAN environment

Wired LAN allows you to manage the projector from a computer using a web browser when the computer and the projector are properly connected to the same local area network.

Diagram showing network connection between a laptop and BenQ device, with labeled ports and cables

Configuring the Wired LAN

If you are in a DHCP environment:

I. Take a RJ45 cable and connect one end to the RJ45 LAN input jack of the projector and the other end to the RJ45 port.

BENQ SU922+ - If you are in a DHCP environment: - 1

When connecting the RJ45 cable, avoid coiling and intertwining the cable as it may cause signal noise or interruption.

  1. Press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
  2. Press ▼ to highlight Network Settings and press MODE/ENTER. The Network Settings page is displayed.
  3. Press ▼ to highlight Wired LAN and press MODE/ENTER. The Wired LAN page is displayed.
  4. Press ▼ to highlight DHCP and press ◀/▶ to select On.
  5. Press ▼ to highlight Apply and press MODE/ENTER.
  6. Go back to System Setup: Advanced > Network Settings page.
  7. Press ▼ to highlight AMX Device Discovery and press ◀/▶ to select On or Off. When AMX Device Discovery is On, the projector can be detected by AMX controller.
  8. Please wait for around 15 - 20 seconds, and then re-enter the Wired LAN page.
  9. The IP Address, Subnet Mask, Default Gateway, and DNS Server settings will be displayed. Note down the IP address displayed in the IP Address row.

BENQ SU922+ - If you are in a DHCP environment: - 2

If the IP Address still does not display, contact your ITS administrator.

If you are in a non-DHCP environment:

I. Repeat steps 1-4 above.
2. Press ▼ to highlight DHCP and press ◀/▶ to select Off.
3. Contact your ITS administrator for information on the IP Address, Subnet Mask, Default Gateway, and DNS Server settings.
4. Press ▼ to select the item you want to modify and press MODE/ENTER.
5. Press / to move the cursor and then press / to enter the value.
6. To save the setting, press MODE/ENTER. If you do not want to save the setting, press MENU/EXIT.
7. Press MENU/EXIT to return to Network Settings page, press ▼ to highlight AMX Device Discovery and press ◀/▶ to select On or Off.
8. Press MENU/EXIT to exit the menu.

Controlling the projector remotely through a web browser

Once you have the correct IP address for the projector and the projector is on or in standby mode, you can use any computer that is on the same local area network to control the projector.

I. Enter the address of the projector in the address bar of your browser and click Go.

Crestrom_Ti - Microsoft Internet Explorer Address: http://10.82.30.15kg

  1. The remote network operation page opens. This page allows you to operate the projector as if you were using the remote control or control panel on the projector.

BenQ Power Vol - Multi Vol + Input Computer1 Computer2 HDMI 1 HDMI 2 Video Menu Auto PC OK Blank Input Freeze Contrast Brightness Case CRESTION omitted Expansion Edition

i·Menu ·Auto PC·Blank ·Input·▲(□) · (▼ □)·◀(□) · (▶)□See "Remote control" on page 12 for details.
·OKActivates the selected On-Screen Display(OSD) menu item.
iiTo switch input source, click on your desired signal.The source list varies according to the connectors available on the projector. "Video" stands for the Video signal.

The tools page allows you to manage the projector, configure the LAN control settings and secure access of remote network operation on this projector.

BenQ Creatron Control Projector i User Password IP Address Projector Name New Password Port Lfd address Assigned To Confirmed Send DHCP Enabled IP Address 14.63.30.142 SubsetMask 245.258.259.0 Default Gateway 18.63.30.204 DNS Server 18.63.15.11 Send Admin Password Enabled New Password Confirmed Send Exit CREDION Tension Options

i. You can name the projector, keep track of its location and the person in charge of it.
ii. You can adjust the LAN Control Settings.
iii. Once set, access to the remote network operation on this projector has been password-protected.
iv. Once set, access to the tools page has been password-protected.

BENQ SU922+ - Controlling the projector remotely through a web browser - 4

After making the adjustments, press the Send button and the data will be saved in the projector.

v. Press Exit to go back to the remote network operation page.

Please pay attention to the limitation of input length (including space and other punctuation keys) in the list blow:

Category Item Input LengthMaximum Number of Characters
Crestron ControlIP Address 15
IP ID 4
Port 5
ProjectorProjector Name 22
Location 22
Assigned To 22
Network ConfigurationDHCP (Enabled)(N/A)
IP Address 15
Subnet Mask15
Default Gateway15
DNS Server 15
User PasswordEnabled(N/A)
New Password15
Confirm15
Admin PasswordEnabled(N/A)
New Password15
Confirm15

The info page displays the information and status of this projector.

Benq Tools Info Contact IT Help Projector Information Projector Status Projector Name Location Firmware Version 0.08 near address 0.0.12.21.34.63 Resolution Net Data Lamp Hours 0 Assigned To Power Status Off Source Net Source Prest Mode Net Data Projector Position Net Data Lamp Mode Net Data Error Status Exit Expansion Options

Press Exit to go back to the remote network operation page.

For more information, visit http://www.crestron.com & www.crestron.com/getroomview.

Operating in a high altitude environment

We recommend that you activate High Altitude when your environment is higher than 1500 meters (around 4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours) without shutdown.

To activate High Altitude:

I. Press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
2. Press ▶ highlight High Altitude.
3. Press ◀/▶ to select On. A confirmation message is displayed.
4. Highlight Yes and press MODE/ENTER.

Operation under High Altitude may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.

If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.

Turning the projector off

To turn the projector off, press POWER (☐) on the projector or

OFF ☐ on the remote control and a warning message appears.

Press POWER/OFF ( ♦ ) again.

- The Power indicator light flashes orange and the fans run for about two minutes to cool the lamp. The projector will not respond to any commands until the cooling process is complete.

After turning off the projector, do NOT unplug the projector until the cooling process is complete and the fans stop running. Interrupting the cooling process in any way may cause overheating and result in damage to the projector.

- Then, the Power indicator light is a steady orange once the cooling process has finished and fans stop.

- If the projector will not be used for an extended period, unplug the power cable from the power outlet.

• To protect the lamp, the projector will not respond to any commands during the cooling process.

• Actual lamp life may vary due to different environmental conditions and usage.

- If you attempt to re-start the projector shortly after shutdown, the fans may run for a few minutes to cool down. Press ⓄPower/ON again to start the projector after the fans stop and the Power indicator light turns orange.

Diagram showing a hand pressing a control panel next to an OFF button, likely illustrating a digital interface or control system.

Diagram showing connections between a BenQ device with two USB cables and labeled ports

On-Screen Display (OSD) menus

On-Screen Display (OSD) structure

Please note that the on-screen display (OSD) menus vary according to the signal type selected.

Main menu Sub-menu Options

PicturePicture Mode Bright/Presentation/sRGB/Cinema/(3D)/User 1/User 2
Reference Mode Bright/Presentation/sRGB/Cinema/User 1/User 2
Brightness 0~50~100
Contrast 0~50~100
Color 0~50~100
Tint 0~50~100
Sharpness 0-15
Advanced...Black Level 0 IRE/7.5 IRE
Noise Reduction 0-31
Color Temperature Cool/Normal/Warm/Lamp Native
Color Temperature Fine TuningRed Gain 0-200
Green Gain 0-200
Blue Gain 0-200
Red Offset 0-511
Green Offset 0-511
Blue Offset 0-511
3D Color ManagementPrimary Color Red/Green/Blue/Cyan/Magenta/Yellow
Hue 0-100
Saturation 0-100
Gain 0-100
Gamma Selection1.6/1.8/2.0/2.2/2.4/2.5/2.6/2.8/BenQ
Brilliant ColorOn/Off
Rename User ModeUser 1/User 2
Reset Picture SettingsCurrent/All

Main menu Sub-menu Options

DisplayWall ColorOff/Light Yellow/Pink/Light Green/Blue/Blackboard
Aspect Ratio Auto/Real/4:3/16:9/16:10
Overscan Adjustment 0/1/2/3
2D Keystone
Corner FitTop Left/Top Right/Bottom Left/Bottom Right
Digital ZoomPC: 1.0X ~ 2.0XVideo: 1.0X ~ 1.8X
Digital Shrink 0.75X ~ 1.0X
3D3D ModeAuto/Off/Frame Sequential/Frame Packing/Top-Bottom/Side-by-Side
3D Sync Invert Disable/Invert
Save 3D Settings3D Settings 1/3D Settings 2/3D Settings 3
Apply 3D Settings3D Settings 1/3D Settings 2/3D Settings 3/Off
Teaching TemplateBlackboard Off/Letter Formation/Worksheet/Coordinate Chart
Whiteboard Off/Letter Formation/Worksheet/Coordinate Chart
SourceQuick Search On/Off
HDMI Setting HDMI Format Auto/Full/Limit
Audio SettingsMute On/Off
Volume 0 ~ 5 ~ 10
Microphone Volume0 ~ 5 ~ 10
Power On/Off Ring ToneOn/Off
PositionH: -10 ~ 0 ~ 10/ V: -10 ~ 0 ~ 10
Phase0 ~ Auto ~ 31
H. Size-15 ~ 0 ~ 15
LanguageEnglish/Français/DeutschItaliano/Espanol/Pysckir繁體中文/简体中文/日本語/한국어/Svenska/Nederlands/Türkçe/Čeština/Português/1mm/PolskiMagyar/Hrvatski/Românä/Norsk/Dansk/Български/Suomi/Indonesian/Емгмкá/العربية/हिन्दी
Projector InstallationFront/Rear/Rear Ceiling/Front Ceiling
Menu SettingsMenu Display Time 5 sec/10 sec/20 sec/30 sec/Always
Menu PositionCenter/Top-Left/Top-Right/Bottom-Right/Bottom-Left
Reminder Message On/Off
Operation SettingsDirect Power On On/Off
Signal Power On On/Off
Auto Power OffDisable/3 min/10 min/15 min/20 min/25 min/30 min
Blank TimerDisable/5 min/10 min/15 min/20 min/25 min/30 min
Sleep TimerDisable/30 min/1 hr/2 hr/3 hr/4 hr/8 hr/12 hr
Remote Receiver Front/Top/Front+Top/Off
Panel Key Lock On/Off
Background Color BenQ/Black/Blue/Purple
Splash Screen BenQ/Black/Blue
Test Pattern Off/Focus/Grid W/Grid R/Grid G
Projector ID Setting Off/01/02/.../99

Main menu Sub-menu Options

System Setup: AdvancedHigh Altitude On/Off
Lamp SettingsLamp Mode Normal/Economic
Reset Lamp Timer Reset/Cancel
Lamp TimerLamp Usage Time
Normal Mode
Economic Mode
Equivalent Lamp Hour
Security SettingsPower On Lock On/Off
Change Password
Baud Rate2400/4800/9600/14400/19200/38400/57600/115200
Closed CaptionClosed Caption EnableOn/Off
Caption Version CC1 / CC2 / CC3 / CC4
Standby SettingsNetworkEnable Network Standby ModeOn/Off
Auto Disable Network Standby ModeNever/20 min/1 hr/3 hr/6 hr
Monitor Out On/Off
Audio Pass ThroughOff/Audio In/Audio L/R/HDMI-2/HDMI-1/MHL
MHL Charging On/Off
Network SettingsWired LANStatus/DHCP/IP Address/Subnet Mask/Default Gateway/DNS Server/Apply
AMX Device DiscoveryOn/Off
MAC Address
Reset All Settings Reset / Cancel
InformationSource
Picture Mode
Lamp Mode
Resolution
3D Format
Color System
Lamp Usage Time
Projector ID
Firmware Version

Note that the menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.

Picture menu

Function Description

Picture ModePre-defined picture modes are provided so you can optimize your projector picture set-up to suit your program type. See "Selecting a preset mode" on page 31 for details.
Reference ModeSelects a preset mode that most suits your need for the picture quality and further fine-tune the picture based on the selections listed below. See "Setting the User 1/User 2 mode" on page 32 for details.
BrightnessAdjusts the brightness of the picture. See "Adjusting Brightness" on page 33 for details.
ContrastAdjusts the degree of difference between dark and light in the picture. See "Adjusting Contrast" on page 33 for details.
ColorAdjusts the color saturation level -- the amount of each color in a video picture. See "Adjusting Color" on page 33 for details.
TintAdjusts the red and green color tones of the picture. See "Adjusting Tint" on page 33 for details.
SharpnessAdjusts the picture to make it look sharper or softer. See "Adjusting Sharpness" on page 33 for details.
Reset Picture SettingsReturns all settings in the Picture menu to the factory preset values. See "Resetting the picture mode" on page 32 for details.
Rename User ModeRenames User 1 or User 2. See "Renaming user modes" on page 32 for details.

Picture menu (Advanced)

Function Description

Black LevelSets the picture grayscale as 0 IRE or 7.5 IRE. See "Setting Black Level" on page 34 for details.
Noise ReductionAdjusts the picture quality. See "Setting Noise Reduction" on page 34 for details.
Color TemperatureThere are several color temperature settings available. See "Selecting a color temperature*" on page 34 for details.
Color Temperature Fine TuningSee "Setting a preferred color temperature" on page 35 for details.
3D Color ManagementSee "Color Management" on page 35 for details.
Gamma SelectionSee "Selecting a Gamma setting" on page 35 for details.
Brilliant ColorSee "Adjusting Brilliant Color" on page 35 for details.

Display menu

Function Description
Wall ColorCorrects the projected picture color when the projection surface is not white. See "Setting a wall color" on page 39 for details.
Aspect RatioThere are several options to set the aspect ratio depending on your input source. See "Selecting the aspect ratio" on page 37 for details.
Overscan AdjustmentConceals the poor picture quality in the four edges. You can also manually press ◀/▶to decide how much to be concealed. Setting 0 means the picture is 100% displayed. The greater the value, the more portion of the picture is concealed while the screen remains filled and geometrically accurate.
2D KeystoneCorrects any keystoning of the picture. See "Correcting picture distortion" on page 29 for details.
Corner FitAdjusts one of the four corners separately to make sure the projected image is straight. See "Using Corner Fit function" on page 30 for details.Upon adjusting Corner Fit, if you adjust the aspect ratio or overscan, Corner Fit will be resetted.
Digital ZoomMagnifies or reduces the projected image size. After the Digital Zoom page displays, press ZOOM+/ZOOM- to reduce or magnify the image to a desired size. Press the directional arrows (▲,▼)◀n the projector or remote control to navigate the picture.The picture can only be navigated after it is magnified. You can further magnify the picture while searching for details.
Digital ShrinkShrinks the projected image.After the adjustment bar displays, press ◀/▶ repeatedly to shrink or magnify the picture to a desired size.Press AUTO to restore the picture to its original size.
3DThis projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as game consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), 3D TV (with 3D channel), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.When watching 3D contents:The image may seem misplaced, however, this is not a product malfunction.Take appropriate breaks when watching 3D content.Stop watching 3D content if you feel fatigue or discomfort.Keep a distance from the screen of about three times the effective height of the screen when watching 3D content.Children and people with a history of oversensitivity to light, heart problems, or have any other existing medical condition should be refrained from watching 3D content.The default setting isAutoand the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, manually choose a 3D mode according to your preference.When this function is enabled:The brightness level of the projected image decreases.The Picture Mode cannot be adjusted.The 2D Keystone can only be adjusted within limited degrees.The function is accessible through the remote control.
Teaching TemplateSee "Using the teaching templates" on page 41 for details.

Source menu

Function Description
Quick SearchAllows the projector to search automatically for input sources. If the source scan is On, the projector will scan for input sources until it acquires a signal. If the function is not activated, the projector selects the last used input source.
HDMI FormatSelects an input source type for the HDMI signal. Auto is the default and recommended setting. You can also manually select the source type. The different source types carry different standards for the brightness level.This function is only available when the HDMI signal is selected.
Audio SettingsSee "Adjusting the sound" on page 40 for details.
PositionDisplays the position adjustment page. To move the projected picture, use the directional arrow keys. The values shown on the lower position of the page change with every key press you made until they reach their maximum or minimum. They will return to their factory preset values whenever the projector is re-started.This function is only available when the Component or PC signal is selected.
PhaseAdjusts the clock phase to reduce picture distortion.BENQ SU922+ - Picture menu (Advanced) - 1This function is only available when the Component or PC signal is selected.
H. SizeAdjusts the horizontal width of the picture.This function is only available when the Component or PC signal is selected.

System Setup: Basic menu

Function Description
LanguageSets the language for the On-Screen Display (OSD) menus. See "Using the menus" on page 25 for details.
Projector InstallationThe projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See "Choosing a location" on page 13 for details.
Menu SettingsMenu Display TimeSets the length of time the OSD will remain active after your last key press. The range is from 5 to 30 seconds in 5-second increments.Menu PositionSets the On-Screen Display (OSD) menu position.Reminder MessageSets whether to display the OSD messages about the status of detecting signals.
Operation SettingsDirect Power OnSets whether to turn the projector directly on without pressing thePOWERkey on the projector orONon the remote control when the projector is plugged in.Signal Power OnSets whether to turn the projector directly on without pressing thePOWERkey on the projector orONon the remote control when the projector is in standby mode and the signal is feed through the VGA cable.Auto Power OffPrevents unnecessary projection when no signal is detected for a long time. See "Setting Auto Power Off" on page 62 for details.Blank TimerSets the image blank time when the Blank feature is activated, once elapsed the image will return to the screen. See "Hiding the image" on page 39 for details.Sleep TimerSets the auto-shutdown timer. The timer can be set to a value between 30 minutes and 12 hours.
Remote ReceiverAllows you to choose to activate or turn off the Front, Top, or Front+Top remote control IR sensors. When Remote Receiver is set to Off, press and hold the SOURCE key on the remote control for 3 seconds to reset to default status.
Panel Key LockDisable or enables all panel key functions except POWER on the projector and keys on remote control. See "Locking control keys" on page 39 for details.
Background ColorAllows you to choose the color of the background screen that will be displayed when there is no input source detected.
Splash ScreenAllows you to select which logo screen will be displayed during projector start-up. You can choose BenQ logo screen, Blue screen or Black screen.
Test PatternSee "Using the test pattern" on page 40 for details.The function is only available when the projector detects no input signal.
Projector ID SettingSets the projector ID for this projector (between 01~99). When multiple adjacent projectors are in operation at the same time, switching the projector ID codes can prevent interference from other remote controls. After the Projector ID is set, switch to the same ID for the remote control to control this projector. See "Remote control" on page 12.Set the ID1. Press and hold ID SET until the ID setting indicator lights up.2. Enter the ID for the remote control (between 01~99). The remote control ID should be the same as the corresponding projector ID.3. The ID is saved successfully when you see the ID setting indicator starts flickering and then blackout.Clear the ID1. Press and hold ID SET until the ID setting indicator lights up.2. Press ALL to clear current ID setting of the remote control.3. The ID is cleared successfully when you see the ID setting indicator starts flickering and then blackout.

System Setup: Advanced menu

Function Description
High AltitudeA mode for operation in areas like high altitude or high temperature. See "Operating in a high altitude environment" on page 47 for details.
Lamp SettingsLamp ModeSelects the projector lamp power among Normal and Economic modes. See "Setting the lamp mode" on page 42 for details.Reset Lamp TimerOnce the lamp is renewed, select Reset to return the lamp timer to "0". See "Resetting the lamp timer" on page 66 for details.Lamp TimerShows the lamp hour information. See "Getting to know the lamp hour" on page 62 for details.
Security SettingsPassword / Power On LockLimits use of the projector to only those who know the correct password. See "Utilizing the password function" on page 26 for details.Change PasswordYou will be asked to enter the current password before changing to a new one. See "Changing the password" on page 27 for details.
Baud RateSelects a baud rate that is identical with your computer's so that you can connect the projector using a suitable RS-232 cable and update or download the projector's firmware. This function is intended for qualified service personnel.
Closed CaptionClosed Caption EnableActivates the function by selecting On when the selected input signal carries closed captions.• Captions: An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as "CC" in TV listings).Caption VersionSelects a preferred closed captioning mode. To view captions, select CCI, CC2, CC3, or CC4 (CCI displays captions in the primary language in your area).These functions are only available when the Video signal is selected.
Standby SettingsNetworkSelecting On enables the function. The projector is able to provide the network function when it is in standby mode.Monitor OutSelecting On enables the function. The projector can output a VGA signal when it is in standby mode and the PC jack is correctly connected to devices. See "Connecting a monitor" on page 22 for how to make the connection.Audio Pass ThroughPress ▶ choose the source that you wish to use in operation mode. See "Connecting to video equipment" on page 19 for how to make the connection. When corresponding jacks are correctly connected to the device, the projector can output an audio signal to the external speaker when it is in standby mode. The built-in speaker(s) will be muted in standby mode.Enabling this function slightly increases the standby power consumption.
Network SettingsWired LANSee "Controlling the projector through a Wired LAN environment" on page 43 for details.
Reset All SettingsReturns all settings to the factory preset values.The following settings will still remain: names of user modes, 2D Keystone, Digital Shrink, Language, Projector Installation, High Altitude, and Password.

Information menu

This menu shows you the current operating status of the projector.

BENQ SU922+ - Information menu - 1

Some picture adjustments are available only when certain input sources are in use. Unavailable adjustments are not shown on the screen.

Function Description
SourceShows the current signal source.
Picture ModeShows the selected mode in the Picture > Picture Mode menu.
Lamp ModeShows the selected lamp mode in the System Setup: Advanced > Lamp Mode menu.
ResolutionShows the native resolution of the input signal.
3D FormatShows the current 3D mode. Only available when 3D mode is enabled
Color SystemShows input system format.
Lamp Usage TimeShows the total lamp time used.
Projector IDShows projector ID of the projector.
Firmware VersionShows the current firmware version

Additional information

Care of the projector

Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.

Cleaning the lens

Clean the lens whenever you notice dirt or dust on the surface. Before you attempt to clean the lens, turn the projector off, unplug the power cable, and leave it several minutes to cool completely.

I. Use a canister of compressed air to remove dust. (Available from building hardware or photographic suppliers.)
2. If there is stubborn dirt or smudge marks, use a proper photographic lens brush or moisten a clean soft lens cloth with lens cleaner to gently wipe the lens surface.
3. Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.

BENQ SU922+ - Cleaning the lens - 1

Never touch the lens with your finger or rub the lens with abrasive materials. Even paper towels can damage the lens coating. Only ever use a proper photographic lens brush, cloth, and cleaning solution. Do not attempt to clean the lens while the projector is switched on or is still hot from previous use. Be sure to turn off the projector and let it cool down completely before cleaning the lens.

Cleaning the projector case

Before you attempt to clean the case, turn the projector off, unplug the power cable, and leave it several minutes to cool completely.

I. To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth.
2. To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral detergent. Then wipe the case.

BENQ SU922+ - Cleaning the projector case - 1

Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.

Storing the projector

If you need to store the projector for an extended time, please:

I. Make sure the temperature and humidity of the storage area are within the recommended range for the projector. Please refer to the Spec. page in this manual or consult your dealer about the range.
2. Retract the adjuster feet.
3. Remove the batteries from the remote control.
4. Pack the projector in its original packing or equivalent.

Transporting the projector

It is recommended that you ship the projector with its original packing or equivalent.

Lamp information

Getting to know the lamp hour

When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer.

To obtain the lamp hour information:

I. Press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
2. Press ▼ to highlight Lamp Settings and press MODE/ENTER. The Lamp Settings page is displayed.
3. Press ▼ to highlight Lamp Timer and press MODE/ENTER. The Lamp Timer page is displayed.
4. To leave the menu, press MENU/EXIT.

Extending lamp life

The projection lamp is a consumable item. To keep the lamp life as long as possible, you can do the following settings via the OSD menu.

- Setting Lamp Mode as Economic

Using Economic mode reduces system noise and power consumption. If the Economic mode is selected, the light output will be reduced and result in darker projected pictures.

Setting the projector in Economic mode also extends the lamp life. To set Economic mode, go to the System Setup: Advanced > Lamp Settings > Lamp Mode menu and press MODE/ENTER. Press ▼ to select Economic and press MODE/ENTER.

- Setting Auto Power Off

This function allows the projector to turn off automatically if no input source is detected after a set period of time.

To set Auto Power Off, go to the System Setup: Basic > Operation Settings > Auto Power Off menu and press ◄/▶ to select a time period. The time period can be set for 3 minutes or 10 to 30 minutes in 5-minute increments. If the preset time lengths are not suitable for your presentation, select Disable. The projector will not automatically shut down in a certain time period.

Timing of replacing the lamp

When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. Go to http://www.BenQ.com for a replacement lamp.

The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the power back on, please contact your dealer. See "Indicators" on page 67 for details.

The following Lamp warning displays will remind you to change the lamp.

Status Message
Install a new lamp for optimal performance. If the projector is normally run with Economic selected (See "Getting to know the lamp hour" on page 62), you may continue to operate the projector until the next hour lamp warning appears.Press MODE/ENTER to dismiss the message.BENQ SU922+ - Timing of replacing the lamp - 1
It is strongly recommended that you replace the lamp at this age.The lamp is a consumable item. The lamp brightness diminishes with use. This is normal lamp behavior. You can replace the lamp whenever you notice that the brightness level has significantly diminished.Press MODE/ENTER to dismiss the message.BENQ SU922+ - Timing of replacing the lamp - 2BENQ SU922+ - Timing of replacing the lamp - 3
The lamp MUST be replaced before the projector will operate normally.Press MODE/ENTER to dismiss the message.BENQ SU922+ - Timing of replacing the lamp - 4

BENQ SU922+ - Timing of replacing the lamp - 5

"XXXX" shown in the above messages are numbers that vary depending on different models.

Replacing the lamp

BENQ SU922+ - Replacing the lamp - 1

  • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cable before changing the lamp.
  • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
  • To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered into sharp pieces.
  • To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the empty lamp compartment when the lamp is removed.
  • This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper manner.
  • To assure optimal performance from the projector, it is recommended that you purchase a qualified projector lamp for lamp replacement.
  • If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp.
  • Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses, goggles or face shield and wear protective clothing such as gloves.

I. Turn the power off and disconnect the projector from the power outlet. Turn off all connected equipment and disconnect all other cables. See "Turning the projector off" on page 48 for details.
2. Loosen the screw on the lamp cover.

Diagram showing a projector with labeled parts and a screwdriver, illustrating the process of adding a pin to the screen.

  1. Remove the lamp cover.

BENQ SU922+ - Replacing the lamp - 3

natural_image Diagram of a device with an open lid and internal components, showing directional arrows indicating movement (no text or symbols present)
  1. Loosen the screw that hold the lamp to the projector. Disconnect the lamp connector from the projector.

Diagram showing a screwdriver inserted into a device with labeled parts, including numbered annotations ① and ②.

  1. Lift the handle so that it is perpendicular to the lamp. Use the handle to slowly pull the lamp out of the projector.

BENQ SU922+ - Replacing the lamp - 5

natural_image Technical line drawing of a mechanical assembly with mounting holes and internal components (no text or symbols)

BENQ SU922+ - Replacing the lamp - 6

Notes

  • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered.
  • Do not place the lamp in locations where water might splash on it, children can reach it, near or above heat sources, or near flammable materials.
  • Do not insert your hand into the projector when the lamp is removed. If you touch the optical components inside, it could cause blurred images.

  • Insert the replacement lamp. Make sure it is pushed fully and firmly in place.

BENQ SU922+ - Notes - 1

natural_image Technical diagram of an electronic device with internal components and wiring, no visible text or symbols
  1. Ensure the handle is fully locked in place. Tighten the screw securing the lamp box.

Diagram showing a screwdriver pressing down on a device's internal circuit with labeled parts ① and ②

BENQ SU922+ - Notes - 3

Notes

  • Please be careful to not over-tighten the screws.
  • Loose screws may cause a bad connection, which could result in malfunction.

  • Replace the lamp cover.

BENQ SU922+ - Notes - 1

natural_image Diagram of a device with an open lid and internal components, showing directional arrows indicating movement (no text or symbols present)
  1. Tighten the screws on the lamp cover.
  2. Reapply power and turn the projector back on.

Resetting the lamp timer

BENQ SU922+ - Resetting the lamp timer - 1

Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.

  1. After the start-up logo, press MENU/EXIT and then press ◀/▶ until the System Setup: Advanced menu is highlighted.
  2. Press ▼ to highlight Lamp Settings and press MODE/ENTER. The Lamp Settings page is displayed.
  3. Highlight Reset Lamp Timer and press MODE/ENTER. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press MODE/ENTER. The lamp time will be reset to "0".

Indicators

Light Status
POWER TEMP LAMP
Power events
Orange OffOffStand-by mode.
Green FlashingOff OffPowering up.
Green OffOffNormal operation.
Orange FlashingOff OffNormal power-down cooling.
Red FlashingRed FlashingRed FlashingDownload
Red FlashingOff OffScaler shutdown fail (data abort)
Red Off RedScaler reset fail (video projector only)
Off Red OffLAN download fail
Off Green OffLAN download OK
Green Off OrangeLamp Life exhausted
Burn-in events
Green OffOffBurn-in ON
Green Green GreenBurn-in OFF
Lamp events
OffOff RedLamp error in normal operation
OffOffOrange FlashingLamp is not lit up
Thermal events
RedRed OffFan 1 error (Fan speed is ±25% outside the desired speed)
RedRed FlashingOffFan 2 error (Fan speed is ±25% outside the desired speed)
Red Green OffFan 3 error (Fan speed is ±25% outside the desired speed)
RedGreen FlashingOffFan 4 error (Fan speed is ±25% outside the desired speed)
Red FlashingRed OffFan 5 error (Fan speed is ±26% outside the desired speed)
Red FlashingRed FlashingOffFan 6 error (Fan speed is ±27% outside the desired speed)
Green RedOffTemperature 1 error (exceeding temperature limit)

Troubleshooting

Problem Cause Remedy
The projector does not turn on.There is no power from the power cable.Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the power outlet. If the power outlet has a switch, make sure that it is switched on. (See page 23.)
Attempting to turn the projector on again during the cooling process.Wait until the cooling down process has completed.
The lamp cover is not securely attached.Correctly attach the lamp cover. (See page 64.)
No picture.The video source is not turned on or connected correctly.Turn the video source on and check that the signal cable is connected correctly. (See page 19.)
The projector is not correctly connected to the input source device.Check the connection. (See page 19.)
The input source has not been correctly selected.Select the correct input source with the Source keys on the remote control or SOURCE on the projector. (See page 24.)
Image is unstable.The connection cables are not securely connected to the projector or the signal source.Correctly connect the cables to the appropriate terminals. (See page 19.)
Picture is blurred.The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring. (See page 28.)
The projector and the screen are not aligned properly.Adjust the projection angle and direction as well as the height of this projector if necessary. (See page 28.)
Remote control does not work correctly.The batteries are out of power.Replace both of the batteries with new ones. (See page 7.)
There is an obstacle between the remote control and the projector.Remove the obstacle. (See page 7.)
You are too far away from the projector.Stand within 8 meters (26.2 feet) of the projector. (See page 7.)
3D content does not display correctlyThe 3D glasses are out of battery. Recharge the 3D glasses.
The settings in the 3D menu are not set correctly.Correctly set the settings in the 3D menu.
Your Blu-ray Disc is not in 3D format.Use a 3D Blu-ray Disc and try again.
The input source has not been correctly selected.Select the correct source with the SOURCE key on the projector or remote control.

Specifications

BENQ SU922+ - Specifications - 1

All specifications are subject to change without notice.

■ Optical

Projection systemSingle-chip DLP ^TM system
Native resolutionSX920+: 0.55" DLP (1024 x 768);SW921+: 0.65" DLP (1280 x 800);SU922+: 0.67" DLP (1920 x 1200)
LensF = 2.45 to 3.07, f = 15.78 to 25.12 mm
Projection screen size30" to 300"
Lamp370W
■ Electrical
CompatibilityPC
SX920+/SW921+: 640 x 480 to 1600 x 1200
SU922+: 640 x 480 to 1920 x 1200
Video
NTSC, PAL, SECAM, YPbPr (480i/480p/576i/576p/720p/1080i/1080p),HDTV (720p/1080i/1080p)
Color SpaceTyp = 60% NTSC
■ Terminals
InputAnalog RGB: D-Sub 15-pin (female) x I
HDMI (V. 1.4a) x 2
MHL (V. 2.1) x I (shared with HDMI input)
S-Video: Mini DIN 4pin x I
Component Video (Y/CB/CR + Y/PB/PR) x I (shared with RGB input)
Composite Video x I
RCA Audio in x I
PC Audio in x I
Microphone x I
RJ45 LAN x I
OutputAnalog RGB: D-Sub 15-pin (female) x I
Audio out x I
Speaker: 10W x 2
ControlSerial Connector: RS232 9 pin (male)
USB (Type-A) x I
USB (Mini B type) x I
IR receiver x 2
LAN x I (RJ45)
12VDC Trigger x I (Max. 0.5 A)

■ General characteristics

Projector weight4.9 kg (10.80 lbs)
PowerVAC 100-240V, 6 A, 50-60Hz
Power consumptionMax. 594 W; Standby < 0.5 W; Network Standby < 3 W
Operating temperature0 °C to 40 °C (without condensation)
Storage temperature-20°C to 60°C at sea level
Operating/Storage humidity10% - 90% (without condensation)

■ Dimensions

411.4 mm x 267.5 mm x 118.4 mm (W x D x H)

267.5

411.4 118.4

Unit: mm

■ Ceiling mount installation

Ceiling mount screws: M4 (Max. L = 11 mm; Min. L = 8 mm) 291.2065.94 3.5 35.74 164.1 172.26 31 289.7 Unit: mm 407.7 582.7 549.7 75.53 205.94 411.88 135 267.5

■ Timing chart

Supported timing for PC input

Format ResolutionRefresh rate (Hz)H. Frequency (KHz)Pixel Frequency (MHz)
640 x 480VGA_60* 59.9431.469 25.175
VGA_72 72.80937.861 31.5
VGA_75 75 37.531.5
VGA_85 85.00843.269 36
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600SVGA_60* 60.31737.879 40
SVGA_72 72.18848.077 50
SVGA_7575 46.875 49.5
SVGA_85 85.06153.674 56.25
SVGA_120** (Reduce Blanking)119.854 77.42583
1024 x 768XGA_60*60.00448.36365
XGA_7070.069 56.47675
XGA_7575.029 60.02378.75
XGA_8584.997 68.66794.5
XGA_120** (Reduce Blanking)119.989 97.551115.5
1152 x 8641152 x 864_75 7567.5108
1024 x 576***Notebook Timing6035.8246.996
1024 x 600***Notebook Timing64.995 41.46751.419
1280 x 7201280 x 720_60*604574.25
1280 x 7681280 x 768_60*59.87 47.77679.5
1280 x 800WXGA_60*59.8149.70283.5
WXGA_7574.934 62.795106.5
WXGA_8584.88 71.554122.5
WXGA_120** (Reduce Blanking)119.909101.563 146.25
1280 x 1024SXGA_60***60.02 63.981108
SXGA_7575.025 79.976135
SXGA_8585.024 91.14657.5
1280 x 9601280 x 960_60*** 6060108
1280 x 960_8585.002 85.93848.5
1360 x 7681360 x 768_60***60.015 47.71285.5
1440 x 900WXGA+_60***59.887 55.935106.5
1400 x 1050SXGA+_60***59.978 65.31721.75
1600 x 1200UXGA*** 6075162
1680 x 10501680 x 1050_60***59.954 65.29146.25
1920 x 12001920 x 1200_60*** (Reduce Blanking)59.95 74.038154
640 × 480@67Hz (MAC13)640 × 480@67Hz 66.667 35 30.24
832 × 624@75Hz (MAC16)832 × 624@75Hz 74.546 49.722 57.28
1024 × 768@75Hz (MAC19)1024 × 768@75Hz 74.93 60.241 80
1152 × 870@75Hz (MAC21)1152 × 870@75Hz 75.06 68.68 100
1920 × 1080@60Hz1920 × 1080_60 (Reduce Blanking)60 67.5 148.5
1920 × 1200@60Hz1920 × 1200_60 (Reduce Blanking)59.95 74.038 154

* Supported timing for 3D signal with Frame Sequential, Top-Bottom and Side-by-Side format.

** Supported timing for 3D signal with Frame Sequential format.

*** Supported timing for 3D signal with Top-Bottom and Side-by-Side format.

**** Only for the PC (analog RGB) inputs

The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

Supported timing for HDMI (HDCP)/MHL input

FormatResolutionRefresh rate (Hz)H. Freq. (KHz)Pixel Freq. (MHz)
480i720 (1440) × 480*59.9415.7327
480p720 × 480*59.9431.4727
576i720 (1440) × 5765015.6327
576p720 × 5765031.2527
720/50p1280 × 720**5037.574.25
720/60p1280 × 720***604574.25
1080/50i1920 × 1080****5028.1374.25
1080/60i1920 × 1080****6033.7574.25
1080/24P1920 × 1080**242774.25
1080/25P1920 × 10802528.1374.25
1080/30P1920 × 10803033.7574.25
1080/50P1920 × 1080****5056.25148.5
1080/60P1920 × 1080****6067.5148.5

* Supported timing for 3D signal with Frame Sequential format.

** Supported timing for 3D signal with Frame Packing, Top-Bottom and Side-by-Side format.

*** Supported timing for 3D signal with Frame Sequential, Frame Packing, Top-Bottom and Side-by-Side format.

**** Supported timing for 3D signal with Side-by-Side format.

***** Supported timing for 3D signal with Top-Bottom and Side-by-Side format.

Supported timing for EDTV and HDTV (via Component inputs)

FormatResolutionRefresh rate (Hz)H. Freq. (KHz)Pixel Freq. (MHz)
480i 720x 480* 59.94 15.7313.5
480p 720x 480* 59.94 31.4727
576i 720x 576 50 15.63 13.5
576p720 x 576 50 31.25 27
720/50p1280 x 7205037.5 74.25
720/60p1280 x 720*6045 74.25
1080/50i1920 x 108050 28.1374.25
1080/60i1920 x 108060 33.7574.25
1080/24P1920 x 10802427 74.25
1080/25P1920 x 108025 28.1374.25
1080/30P1920 x 108030 33.7574.25
1080/50P1920 x 108050 56.25148.5
1080/60P1920 x 10806067.5 148.5

* Supported timing for 3D signal with Frame Sequential format.

Supported timing for Video and S-Video input

FormatRefresh rate (Hz)H. Freq. (KHz)Pixel Freq. (MHz)
NTSC*6015.733.58
NTSC 4.43 6015.734.43
PAL-B/D/G/H/I/N5015.634.43
PAL M 6015.733.58
PAL N 5015.633.58
PAL 606015.734.43
SECAM5015.634.25/4.41

Supported timing for 3D signal with Frame Sequential format.

Warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 3000 meters, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright © 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

All trademarks and registered trademarks are the property of their respective owners.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details of BenQ projector patent coverage.

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Product information

Brand : BENQ

Model : SU922+

Category : Video projector