TK800M - Projector BENQ - Free user manual and instructions

Product Type	Video Projector
Brand	BenQ
Model	TK800M
Display Technology	1-Chip DMD
Native Resolution	3840 x 2160 (with XPR), 1920 x 1080 (without XPR)
Lens	F = 2.0 to 2.05, f = 15.843 to 17.445 mm
Lamp Type	240 W
Lamp Life	Normal: up to 4000 hours, Economic: up to 10000 hours, SmartEco/Lamp Save: longer
Power Supply	AC 100-240 V, 3.7 A, 50-60 Hz (Automatic)
Power Consumption	385 W (Max), < 0.5 W (Standby)
Weight	4.2 kg ± 100 g (9.26 ± 0.22 lbs)
Speaker	5 W x 1
Input Terminals	RGB D-Sub 15-pin (female) x 1, HDMI 2.0 x 1 (HDCP 2.2), HDMI 1.4a x 1 (HDCP 1.4), Audio in (Mini Jack) x 1
Output Terminals	Audio out (PC audio jack), 12V DC (0.5 A), USB Type-A (1.5 A), USB Mini-B, RS-232 (9 pin), IR receiver x 2
Projection Modes	Front, Front Ceiling, Rear, Rear Ceiling
Aspect Ratio	Auto, Real, 4:3, 16:9, 2.4:1
Keystone Correction	Vertical (auto/manual), via remote or projector keys
3D Support	Yes, via HDMI (Frame Sequential, Frame Packing, Top-Bottom, Side-by-Side)
HDR Support	HDR10, HLG
Picture Modes	Bright, Vivid TV, Cinema, Sport, Football, Silence, User 1/2, 3D, HDR10, HLG
Sound Features	MaxxAudio (Standard, Cinema, Music, Game, Sport, Football, User modes)
Safety Certification	Risk Group 2 (IEC 62471-5:2015), contains mercury (Hg)
Operating Temperature	0°C to 40°C at sea level
Storage Temperature	-20°C to 60°C at sea level

Frequently Asked Questions - TK800M BENQ

How do I turn on the projector?

Plug the power cord, press the power button on the projector or remote control. The power indicator will flash green and then stay green when on. The startup takes about 30 seconds.

What is the native resolution of the BenQ TK800M?

The native resolution is 3840 x 2160 with XPR (pixel shifting) and 1920 x 1080 without XPR. It supports 4K UHD input via HDMI 2.0.

How do I adjust the projector image size and focus?

Rotate the zoom ring to adjust image size and the focus ring to sharpen the image. For keystone correction, press the keystone key on the projector or remote and use arrow keys.

Can I connect my laptop to the projector?

Yes, you can connect via HDMI (HDMI 2.0 or HDMI 1.4a) or VGA (D-Sub 15-pin). Use the SOURCE button to select the correct input. Some laptops require pressing FN + function key to activate external display.

How do I set a password on the projector?

Go to SYSTEM SETUP: ADVANCED > Password > Change Password. Use the arrow keys to enter a 6-digit password (each arrow corresponds to a digit: ▲=1, ▶=2, ▼=3, ◀=4). Then enable Power On Lock.

How do I watch 3D content?

Connect a 3D-compatible device via HDMI and put on BenQ 3D glasses. Press the 3D button and select the appropriate 3D mode (Auto, Frame Sequential, etc.). Note: 4K sources are not displayed in 3D.

How do I replace the lamp?

Turn off and unplug the projector, wait at least 45 minutes for cooling. Open lamp cover on the side, remove the lamp assembly, install a new one, and reset the lamp timer via SYSTEM SETUP > Light Settings. Only use BenQ replacement lamps.

What is the maximum projection distance for a 120-inch screen?

For a 120-inch diagonal screen (16:9), the recommended projection distance is approximately 4184 mm (average). The range is 3985 mm to 4383 mm depending on zoom.

How can I reduce fan noise?

Set the projector to Economic or SmartEco lamp mode via PICTURE > Advanced > Light Mode. You can also enable Silence mode in the DISPLAY menu, which reduces noise but limits resolution to 1920 x 1080.

Why is the projector not turning on?

Check power cord connection and outlet. If the projector is still hot, it may be in cooling mode (wait up to 90 seconds). Ensure the lamp cover is closed securely. If the TEMP or LAMP indicator is red, refer to the troubleshooting section.

USER MANUAL TK800M BENQ

Home Entertainment Series I TK800M

V 1.00

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright

Copyright 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

Table of Contents

Warranty and Copyright information 2

Important safety instructions 4

Introduction 7

Shipping contents 7

Projector exterior view 8

Controls and functions.... 9

Positioning your projector ....... 11

Choosing a location ....II

Obtaining a preferred projected image size.... 12

Mounting the projector ....13

Adjusting the projected image.... 14

Connection 16

Operation 18

Starting up the projector 18

Using the menus 20

Securing the projector 21

Switching input signal 22

Shutting down the projector 23

Direct power off 23

Menu operation 24

Menu system 24

PICTURE menu.... 27

DISPLAY menu.... 31

INSTALLATION menu 32

SYSTEM SETUP: BASIC menu 33

SYSTEM SETUP: ADVANCED menu 34

INFORMATION menu 36

Maintenance 37

Care of the projector 37

Light usage time information 37

Troubleshooting 43

Specifications 44

Projector specifications 44

Dimensions 45

Timing chart.... 46

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.

Cartoon illustration of a smiling rectangular object with eyes and a mouth, being handled by a hand (no text or symbols)

1. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

Cartoon illustration of a person reacting to a large projector (no text or symbols present)

1. Refer servicing to qualified service personnel.

Cartoon illustration of a smiling book character with a cap and eyes, giving thumbs up (no text or symbols)

1. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

Cartoon illustration of a character holding a fan with steam, no text or symbols present

1. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

Simple line drawing of a rectangular device connected to a power outlet with a warning symbol (no text or labels)

1. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the ECO BLANK function.

Cartoon illustration of a closed book with a speech bubble and wings, no text or symbols present

1. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

Cartoon illustration of a block with surprised face and speech bubbles, accompanied by clock hands (no text or symbols)

1. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

Cartoon illustration of a smiling projector with a cable and power outlet, no text or symbols present

1. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

Cartoon illustration of a computer monitor with a smiling face and smoke, placed on a base with a cup (no text or symbols)

1. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

Cartoon illustration of a computer monitor with two hands and a screwdriver, emitting exhaust smoke (no text or symbols)

II. Do not block the ventilation holes.

• Do not place this projector on a blanket, bedding or any other soft surface.
• Do not cover this projector with a cloth or any other item.
• Do not place inflammables near the projector.

Simple line drawing of a cartoon character with steam and motion lines (no text or symbols)

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

1. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

Simple line drawing of a closed book with a small object on top (no text or symbols)

1. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

Line drawing of a bookshelf with a spool and a circular inset (no text or symbols)

1. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

Simple line drawing of a steaming stack of books with a camera, no text or symbols present

1. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

2. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

Cartoon illustration of a computer monitor with a cartoon character on its screen, connected to a cable (no text or symbols present)

1. This product is capable of displaying inverted images for ceiling mount installation.

Cartoon illustration of a smiling 3D geometric shape with eyes and limbs, no text or symbols present

1. This apparatus must be earthed.

2. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

Simple line drawing of a kettle on a stove next to a portable stove with a small cartoon character (no text or symbols)

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

Risk Group 2

I. According to the classification of photobiological safety of lamps and lamp systems, this product is Risk Group 2, IEC 62471-5:2015.

1. Possibly hazardous optical radiation emitted from this product.

2. Do not stare at operating lamp. May be harmful to the eyes.

3. As with any bright source, do not stare into the direct beam.

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

Line drawing of a projector with no visible text or symbols

Projector Remote control with batteries Power cord

Quick start guide User manual CD Warranty card*

• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

I. Spare lamp kit

1. BenQ QCast Mirror/WDP02

2. Ceiling mount kit

3. BenQ 3D glasses

Replacing the remote control batteries

I. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.

Illustration of a hand holding a smartphone with a partially open screen (no text or symbols visible)

Illustration of a device with internal components and a battery lid (no text or symbols)

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

Projector exterior view

I. Lamp cover
2. Vent (air exhaust)
3. Adjuster feet
4. Projection lens
5. IR remote sensor
6. External control panel See Controls and functions on page 9.
7. Focus and Zoom rings See Fine-tuning the image size and clarity on page 14.
8. Vent (air inlet)
9. Audio input jack Audio output jack
10. RGB (PC) signal input jack
II. HDMI input port (Version 2.0)
12. HDMI input port (Version 1.4a)

1. USB Mini-B port (for firmware upgrades)
2. RS-232 control port Interfaces with a PC or home theater control/automation system.
3. USB Type-A port (1.5 A power supply)
4. 12V DC output terminal Triggers external devices such as an electric screen or light control, etc.
5. AC power jack
6. Kensington anti-theft lock slot
7. Ceiling mount holes
8. Anti-theft security bar

Controls and functions

Projector & Remote control

All the key presses described in this document are available on the remote control or projector.

1. POWER indicator light/TEMPerture warning light/LAMP indicator light

See Indicators on page 42.

1. ⏻ POWER

Toggles the projector between standby mode and on.

Toggles the projector between standby mode and on.

1. OK

Confirms the selected On-Screen Display (OSD) menu item.

1. MENU

Turns on the On-Screen Display (OSD) menu.

1. BACK

Goes back to previous OSD menu, exits and saves menu settings.

1. IR remote sensor

2. Arrow keys (▲, ▼)◀ ▶

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Keystone keys ( □) ▽

Display the keystone correction page.

Volume keys

Decrease or increase the projector volume.

1. SOURCE

Displays the source selection bar.

1. ECO BLANK

Used to hide the screen picture.

Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.

10. MODE, PIC MODE

Selects an available picture setup mode.

11. LIGHT

Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.

12.3D

Displays the 3D menu.

13. LIGHT MODE

Selects a suitable lamp power from among the provided modes.

14. DYNAMIC IRIS

The function is not available with this model.

1. Keystone correction key

Displays the Keystone correction menu.

16. HDR

Displays the HDR menu.

17. CINEMAMASTER, DETAIL ENHANCER, LUMI EXPERT

The functions are not available with this model.

18.

Toggles projector audio between on and off.

1. Volume keys - +

Decrease or increase the projector volume.

1. HDMI CEC-compatible device control keys (Backward, Pause, Forward,

◀◀Rewind, ▶Play, ▶▶ Fast forward, Stop)

Goes to the previous file/Pauses/Goes to the next file/Rewinds/Plays/Fast-forwards/Stops during media playback. Only available when controlling your HDMI CEC-compatible devices.

21. SOUND MODE

Displays the Sound Mode menu.

1. Picture quality adjustment keys (BRIGHT, CONTRAST, SHARP, COLOR TEMP, COLOR MANAGE, GAMMA)

Display the setting bars for adjustments of the appropriate picture quality values.

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters ( 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

- Operating the projector from the front • Operating the projector from the top

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen
  • Electrical outlet location
• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

Simple line drawing of a person standing beside a desk with a printer and a hanging pole, no text or symbols present.

2. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

Simple line drawing of a human silhouette and a rectangular object with connecting lines, no text or symbols present.

3. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

Simple line drawing of a person standing near a hanging object, with no text or symbols present.

4. Rear

Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

Simple line drawing of a person standing near a desk with a pulley system and a monitor, no text or symbols present.

After turning on the projector, go to INSTALLATION > Projector Position and press ◀/▶ to select a setting.

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

Projection dimensions

- The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size Distance from screen (mm)							Vertical offset (mm)
Diagonal		H (mm)	W (mm)	Min length(maxzoom)	Average	Max length(minzoom)
Inch mm
30 762	374 664 996	1046 1096 37
40 1016	498 886 132	8 1395 1461	50
50 1270	623 1107 166	60 1743 1826	62
60 1524	747 1328 19	92 2092 2192	75
70 1778	872 1550 23	24 2441 2557	87
80 2032	996 1771 26	57 2789 2922	100
90 2286	1121	1992 2989	3138 3287	112
100 2540	1245	2214	3321 3487	3653 125
110 2794	1370	2435	3653 3835	4018 137
120 3048	1494	2657	3985 4184	4383 149
130 3302	1619	2878	4317 4533	4749 162
140	3556	1743	3099	4649	4881	5114	174
150 3810	1868	3321	4981 5230	5479 187
160 4064	1992	3542	5313 5579	5844 199
170 4318	2117	3763 5645	5927 6210 212
180 4572	2241	3985	5977 6276	6575 224
190	4826	2366	4206	6309	6625	6940 237
200	5080	2491	4428	6641	6973	7306 249
210 5334	2615	4649	6973 7322	7671 262
220 5588	2740	4870	7306 7671	8036 274
230 5842	2864	5092	7638 8019	8401 286
240 6096	2989	5313	7970 8368	8767 299
250	6350	3113	5535	8302	8717	9132	311
260 6604	3238	5756	8634 9066	9497 324
270 6858	3362	5977	8966 9414	9862 336
280	7112	3487	6199	9298	9763	10228	349
290	7366	3611	6420	9630	10112	10593	361
300	7620	3736	6641	9962	10460	10958	374

For example, if you are using a 120-inch screen, the recommended projection distance is 4184 mm.

If your measured projection distance is 520 cm, the closest match in the "Distance from screen (mm)" column is 5230 mm. Looking across this row shows that a 150" (about 3.81 m) screen is required.

• To optimize your projection quality, we suggest doing the projection by following the values in the non-gray cells. The values in the gray cells are for reference only.
• All measurements are approximate and may vary from the actual sizes.

BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.
  • Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn't cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling mount installation diagram

Ceiling mount screw: M4

(Max L = 25 mm; Min L = 20 mm)

Unit: mm

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal.

To adjust the projection angle:

I. Press the quick-release button and lift the front of the projector. Once the image is positioned as desired, release the quick-release button to lock the foot in position.
2. Screw the rear adjuster feet to fine-tune the horizontal angle.

To retract the foot, hold up the projector while pressing the quick-release button, then slowly lower the projector. Screw the rear adjuster foot in a reverse direction.

If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal. To correct this, see Correcting keystone on page 15 for details.

• Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.
• Be careful when you press the quick-release button as it is close to the exhaust vent where hot air comes from.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, go to the DISPLAY > PC Tuning menu and select Auto. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

This function is only available when PC signal (analog RGB) is selected.

Fine-tuning the image size and clarity

I. Adjust the projected image to the size that you need using the zoom ring.

1. Sharpen the image by rotating the focus ring.

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

• To automatically correct this:

I. Press □ on the projector or // on the remote control.

1. After the Keystone correction page appears, press and hold the MODE key on the projector for 2 seconds to automatically correct the keystoning problem.

• To manually correct this:

I. Press / on the projector or // on the remote control.

1. After the Keystone correction page appears, press △/▼ to correct keystoning at the top of the image. Press □to▲correct keystoning at the bottom of the image.

Connection

When connecting a signal source to the projector, be sure to:

I. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.

1. Ensure the cables are firmly inserted.

graph TD
    A["A/V device"] -->|1| B["Speaker"]
    C["Notebook or desktop computer"] -->|2| B
    B --> D["Audio OUT"]
    B --> E["PC"]
    D --> F["USB"]
    E --> G["HDMI 1"]
    E --> H["HDMI 2"]
    E --> I["MINI-8"]
    E --> J["RS-232"]
    J --> K["TYPE-A +ISA"]
    J --> L["I2VTRIGGER"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style D fill:#cff,stroke:#333
    style E fill:#ffc,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#cfc,stroke:#333
    style I fill:#cfc,stroke:#333
    style J fill:#cfc,stroke:#333
    style K fill:#cfc,stroke:#333
    style L fill:#cfc,stroke:#333

1	Audio cable
2	HDMI cable
3	VGA cable

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7). They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality.

TerminalPicture quality
HDMI 1 (Version 2.0)		Best
HDMI 2 (Version 1.4a)		Better
PC		Good

Connecting audio

The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).

The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.

- The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.

- If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Operation

Starting up the projector

I. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.

1. Press ☐ on the projector or on the remote control to start the projector. The power indicator flashes green and stays green when the projector is on.

The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.

(If necessary) Rotate the focus ring to adjust the image clearness.

Diagram showing two connected electrical plugs with arrows indicating connection (no text or symbols present)

1. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step.

- Use the arrow keys ( I I I ) on the projector or remote control to move through the menu items.

- Use OK to confirm the selected menu item.

Step 1:

Specify Projector Position.

For more information about projector position, see Choosing a location.

Step 2:

Specify OSD Language.

Step 3:

Specify Auto Source.

Select On if you want the projector to always search for available signals automatically when the projector is turned on.

Now you've completed the initial setup.

1. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 21.
2. Switch all of the connected equipment on.
3. The projector will search for input signals. The current input signal being scanned appears. If the projector does not detect a valid signal, the message "No Signal" will appear until an input signal is found.

You can also press SOURCE to select your desired input signal. See Switching input signal on page 22.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.

- The Setup Wizard screenshots are for reference only and may differ from the actual design.

• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message "Out of Range" displayed on the background screen. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on page 46.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.

Using the menus

The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings.

The OSD screenshots below are for reference only, and may differ from the actual design.

Below is the overview of the OSD menu.

To access the OSD menu, press MENU on the projector or remote control.

• Use the arrow keys ( /// ) on the projector or remote control to move through the menu items.
• Use OK on the projector or remote control to confirm the selected menu item.

Securing the projector

Using a security cable lock

The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 18 on page 8.

A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock's documentation for finding out how to use it.

Utilizing the password function

Setting a password

I. Go to SYSTEM SETUP: ADVANCED > Password. Press OK. The PASSWORD page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys (▲, ▶, ▼, ◀) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys to enter six digits for the password.
4. Confirm the new password by re-entering the new password.

Once the password is set, the OSD menu returns to the PASSWORD page.

1. To activate the Power On Lock function, press ▲/▼ to highlight Power On Lock and press ◀/▶ to select On. Input the password again.

• The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.

If you forget the password

If you enter the wrong password, the password error message will appear, and the INPUT CURRENT

PASSWORD message follows. If you absolutely do not remember the password, you can use the password recall procedure. See Entering the password recall procedure on page 21.

If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.

Entering the password recall procedure

I. Press and hold OK for 3 seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Changing the password

I. Go to SYSTEM SETUP: ADVANCED > Password > Change Password.
2. Press OK. The INPUT CURRENT PASSWORD message appears.
3. Enter the old password.

• If the password is correct, another message INPUT NEW PASSWORD appears.

• If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or try another password.

• Enter a new password.

• Confirm the new password by re-entering the new password.

Disabling the password function

To disable password protection, go to SYSTEM SETUP: ADVANCED > Password > Power On Lock and press ◀/▶ to select Off. The message INPUT CURRENT PASSWORD appears. Enter the current password.

• If the password is correct, the OSD menu returns to the PASSWORD page. You will not have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or try another password.

Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.

Switching input signal

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals.

Be sure the SYSTEM SETUP: BASIC > Auto Source menu is On if you want the projector to automatically search for the signals.

To select the source:

I. Press SOURCE. A source selection bar appears.
2. Press ▲/▼ until your desired signal is selected and press OK.

Once detected, the picture from the selected source will appear. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.

• The brightness level of the projected image will change accordingly when you switch between different input signals.
• For best display picture results, you should select and use an input signal which outputs at the projector's native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 33.

Shutting down the projector

I. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear.

1. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.

2. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.

Diagram showing two connected electrical plugs with arrows indicating connection points (no text or symbols present)

• To protect the lamp, the projector will not respond to any commands during the cooling process.
• To shorten the cooling time, you can also activate the Quick cooling function. See Quick Cooling on page 35.
- Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life.
- Lamp life results will vary depending on environmental conditions and usage.

Direct power off

The AC power cord can be pulled out right after the projector is turned off. To protect the lamp, wait about 10 minutes before re-starting the projector. If you attempt to re-start the projector, the fans may run for a few minutes to cool down. In such cases, press Ⓧ POWER again to start the projector after the fans stop and the power indicator turns orange.

Menu operation

Menu system

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using.

The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.

Main menu Submenu Options
PICTURE	Picture Mode	Bright/Vivid TV/Cinema/Sport/Football/Silence/User 1/User 2/3D/HDR10/HLG
	User Mode Management	Load Settings From
		Rename User Mode
	Brightness 0-100
	Contrast 0-100
	Color 0-100
	Tint 0-100
	Sharpness 0-15
	Advanced	Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ
		HDR Brightness -2 - +2
		Color Temperature	Preset/Red Gain/Green Gain/Blue Gain/Red Offset/Green Offset/Blue Offset
		Color Management	Primary Color/Hue/Saturation/Gain
		Color Gamut Auto/BT. 709/BT. 2020/DCI-P3
		Noise Reduction Low/Middle/High/Off
		Brilliant Color On/Off
		Light Mode	Normal/Economic/SmartEco/Lamp Save
	Reset Current Picture Mode		Reset/Cancel
DISPLAY	Image Position
	Overscan Adjustment		0-3
	PC Tuning	H. Size
		Phase
		Auto
	3D	3D Mode	Auto/Frame Sequential/Frame Packing/Top-Bottom/ Side-by-Side/Off
		3D Sync Invert
	HDR		Auto/Off
	Silence		On/Off
INSTALLATION	Projector Position		Front/Front Ceiling/Rear/Rear Ceiling
	Test Pattern On/Off
	Aspect Ratio Auto/Real/4:3/16:9/2.4:1
	12V Trigger On/Off
	High Altitude Mode		On/Off
SYSTEM SETUP: BASIC	Language		English/Français/Deutsch/Italiano/Espanol/Pysckii/繁體中文/简体中文/日本語/한국어/Svenska/Nederlands/Türkçe/Čeština/Português/###/Polski/Magyar/Hrvatski/Românâ/Norsk/Dansk/Български/Suomi/Indonesian/Елгуккá/العربية/हिन्दी
	Background Color Black/Blue/Purple
	Splash Screen BenQ/Black/Blue
	Auto Off		Disable/5 min/10 min/15 min/20 min/25 min/30 min
	Direct Power On On/Off
	Menu Settings	Menu Position	Center/Top-Left/Top-Right/Bottom-Right/Bottom-Left
		Menu Display Time	Always On/5 sec/10 sec/15 sec/20 sec/25 sec/30 sec
		Reminder Message On/Off
	Source Rename
	Auto Source On/Off
	Sound	Sound Mode	Effect Mode
			User EQ
		Mute On/Off
		Volume 0-30
		Power On/Off Ring Tone	On/Off
		Reset Audio Settings	Reset/Cancel
SYSTEM SETUP: ADVANCED	Light Settings	Reset Light Usage Timer	Reset/Cancel
		Light Usage Timer
	HDMI Settings	HDMI Range Auto/Full/Limited
		CEC On/Off
		Power On Link	Off/Bidirectional/From Projector/From Device
		Power Off Link	Off/Bidirectional/From Projector/From Device
	Quick Cooling On/Off
	Password	Change Password
		Power On Lock	On/Off
	Key Lock		On/Off
	LED Indicator		On/Off
	Reset All Settings		Reset/Cancel

INFORMATION	Source
	Picture Mode
	Resolution
	Color System
	Color Gamut
	Light Usage Time
	3D Format
	Firmware Version

PICTURE menu

Picture Mode	The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.·Bright:Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.·Vivid TV:Being slightly brighter than Cinema mode, it is suitable for playing movies in rooms where there is a small amount of ambient light, e.g. your living room.·Cinema:With well-balanced color saturation and contrast with a low brightness level, this is most suitable for enjoying movies in a totally dark environment (as you would find in a commercial cinema).·Sport:Best for watching indoor matches, e.g. basketball, volleyball, and badminton.·Football:Perfect for watching games on the field, e.g. football and soccer.·Silence:Minimizes the acoustic noise. It is suitable for the need of watching movies that requires an ultra-quiet environment so that you won't be disturbed by the noise of the projector. This mode is only available when the DISPLAY > Silence menu is set at On.·User I/User 2:Recalls the settings customized based on the current available picture modes. See User Mode Management on page 27.·3D:Optimized to bring up 3D effects when watching 3D contents.This mode is only available when 3D function is enabled.·HDR10/HLG:Delivers High Dynamic Range effects with higher contrasts of brightness and colors. This mode is only available when DISPLAY > HDR is set at Auto, and HDR content is detected.
User Mode Management	There are two user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User I/User 2) as a starting point and customize the settings.·Load Settings From1.Go to PICTURE > Picture Mode.2.Press ◀/► to select User I or User 2.3.Press▼ to highlight User Mode Management, and press OK. The User Mode Management page is displayed.
User Mode Management (Continued)	4. Select Load Settings From and press OK.5. Press ▼/▲ to select a picture mode that is closest to your need.6. Press OK and BACK to return to the PICTURE menu.7. Press ▼ to select the sub-menu items you want to change and adjust the values with ▲. The adjustments define the selected user mode.• Rename User ModeSelect to rename the customized picture modes (User I or User 2). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).1. Go to PICTURE > Picture Mode.2. Press ◀/► to select User I or User 2.3. Press ▼ to highlight User Mode Management, and press OK. The User Mode Management page is displayed.4. Press ▼ to highlight Rename User Mode and press OK. The Rename User Mode page is displayed.5. Use ▲/►/▼/◄, and OK to set desired characters.6. When done, press BACK to save the changes and exit.
Brightness	The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.
Contrast	The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Color	Lower setting produces less saturated colors. If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.
Tint	The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
Sharpness	The higher the value, the sharper the picture becomes.
Advanced	• Gamma SelectionGamma refers to the relationship between input source and picture brightness.• 1.8/2.0/2.1/BenQ: Select these values according to your preference.• 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.• 2.4/2.5: Best for viewing movies in a dark environment.• 2.6: Best for viewing movies which are mostly composed of dark scenes.

Advanced

- HDR Brightness

The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.

• Color Temperature

There are several preset color temperature settings available. The available settings may vary according to the signal type selected.

• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Warm: Makes images appear reddish white.

- Lamp Native: With the lamp's original color temperature and higher brightness. This setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.

You can also set a preferred color temperature by adjusting the following options.

• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.

• Color Management

The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

- Primary Color: Selects a color from among Red, Yellow, Green, Cyan, Blue, or Magenta.

- Hue: Increase in the range will include colors consisted of more proportions of its two adjacent colors. Please refer to the illustration for how the colors relate to each other. For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include red close to yellow and red close to magenta.

- Saturation: Adjusts the values to your preference. Every adjustment made will reflect to the image immediately. For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.

- Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of "0" removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.

Advanced(Continued)

• Color GamutColor Gamutrefers to the range of colors that can potentially be displayed by a device. There are some standards to define difference levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB, NTSC, etc.With this projector, selectingAutowill automatically apply the most suitable color gamut to the image source. You can also selectBT. 709, BT. 2020, or DCI-P3 according to your needs.• Noise Reduction: Reduces electrical image noise caused by different media players.• Brilliant Color: This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors. If you prefer images with that quality, selectOn.WhenOffis selected, theColor Temperaturefunction is not available.• Light Mode: Selects a suitable lamp power from among the provided modes. SeeExtending Light Usage Time on page 38.

Reset CurrentPicture Mode

Returns all of the adjustments you’ve made for the selectedPicture Mode(including preset modes,User 1, andUser 2) to the factory preset values.1. PressOK. The confirmation message is displayed.2. Use◀/▶ to selectResetand pressOK. The current picture mode returns to the factory preset settings.

DISPLAY menu

Image Position	Displays the position adjustment page. To move the projected image, use the directional arrow keys. This function is only available when a PC signal (analog RGB) is selected.
Overscan Adjustment	Conceals the poor picture quality in the four edges.The greater the value, the more portion of the picture is concealed while the screen remains filled and geometrically accurate. Setting 0 means the picture is 100% displayed.
PC Tuning	H. Size: Adjusts the horizontal width of the image.Phase: Adjusts the clock phase to reduce image distortion.Auto: Adjusts the phase and frequency automatically.These functions are only available when the PC signal is selected.
3D	This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.When watching 3D contents:The image may seem misplaced; however, this is not a product malfunction.Take appropriate breaks when watching 3D contents.Stop watching 3D contents if you feel fatigue or discomfort.Keep a distance from the screen of about three times the effective height of the screen.Children and people with a history of oversensitivity to light, heart problems, or any other existing medical condition should be refrained from watching 3D contents.The image may seem reddish, greenish, or bluish without wearing 3D glasses. However, you will not notice any color bias when watching 3D contents with 3D glasses.The 4K source will not be displayed.
3D(Continued)	• 3D ModeThe default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, press OK to choose a 3D mode from among Frame Sequential, Frame Packing, Top-Bottom, and Side-by-Side.When this function is enabled:• The brightness level of the projected image decreases.• The Picture Mode cannot be adjusted.• 3D Sync InvertWhen your 3D image is distorted, enable this function to switch between the image for the left eye and the right eye for more comfortable 3D viewing experience.
HDR	The projector supports HDR imaging sources. It can automatically detect the dynamic range of the source, and optimize settings to reproduce contents under wide range of light conditions. Meanwhile, the Picture Mode cannot be adjusted after switching to HDR.
Silence	When this function is enabled:• The acoustic noise will be minimized.• The display resolution will be set at 1920 x 1080.• The PICTURE > Picture Mode menu will be automatically changed to Silence and grayed out.

INSTALLATION menu

Projector Position	The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See Choosing a location on page 11.
Test Pattern	Adjusts the image size and focus and check that the projected image is free from distortion.
Aspect Ratio	There are several options to set the image's aspect ratio depending on your input signal source.
	• Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width.	15:9 picture
	• Real: Projects an image as its original resolution and resizes it to fit within the display area. For input signals with lower resolutions, the projected image will be displayed in its original size.	4:3 picture
		16:9 picture
	• 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.	4:3 picture
	• 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio.	16:9 picture
	• 2.4:1: Scales an image so that it is displayed in the center of the screen with a 2.4:1 aspect ratio.	16:9 picture
12V Trigger	If On is selected, the projector will send electronic signal out when it is turned on.
High Altitude Mode	We recommend you use the High Altitude Mode when your environment is between 1500 m -3000 m above sea level, and ambient temperature is between 0°C-30°C.Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on under such a condition.

SYSTEM SETUP: BASIC menu

Language Sets the language for the On-Screen Display (OSD) menus.
Background Color	Sets the background color for the projector.
Splash Screen	Allows you to select which logo screen will be displayed during projector start-up.
Auto Off	Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of lamp life.
Direct Power On	Allows the projector to turn on automatically once the power is fed through the power cord.
Menu Settings	·Menu Position: Sets the On-Screen Display (OSD) menu position.·Menu Display Time: Sets the length of time the OSD will remain active after your last key press.·Reminder Message: Sets the reminder messages on or off.
Source Rename	Renames the current input source to your desired name.On the Source Rename page, use ▲/▼/◄/►, and OK to set the desired characters for the connected source item.When done, press BACK to save the changes and exit.
Auto Source	Allows the projector to automatically search for a signal.
Sound	·Sound Mode·Effect Mode: This function utilizes MaxxAudio sound enhancement technology, which incorporates Waves's algorithms to deliver great effects of the bass and treble, and provide you with immersive cinematic audio experience. The following preset sound modes are provided: Standard, Cinema, Music, Game, Sport, Football, and User.The User mode allows you to personalize the sound settings. When selecting the User mode, you may make manual adjustments with the User EQ function.If the Mute function is activated, adjusting Sound Mode will turn off the Mute function.·User EQ: Selects desired frequency bands (100 Hz, 300 Hz, 1k Hz, 3k Hz, and 10k Hz) to adjust the levels according to your preference. The settings made here define the User mode.·Mute: Temporarily turns off the sound.·Volume: Adjusts the sound level.·Power On/Off Ring Tone: Turns on or off the ring tone when the projector is in startup and shutdown process.The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound mute or changing the sound level will not affect the Power On/Off Ring Tone.·Reset Audio Settings: All of the adjustments you've done for the Sound menu return to the factory preset values.

SYSTEM SETUP: ADVANCED menu

Light Settings	Reset Light Usage Timer: See Resetting the Light Usage Timer on page 41.Light Usage Timer: See Getting to know the Light Usage Time on page 37.
HDMI Settings	• HDMI RangeSelects a suitable RGB color range to correct the color accuracy.• Auto: Automatically selects a suitable color range for the incoming HDMI signal.• Full: Utilizes the Full range RGB 0-255.• Limited: Utilizes the Limited range RGB 16-235.• CECWhen you connect an HDMI CEC-compatible device to your projector with an HDMI cable, turning on the HDMI CEC compatible device automatically turns on the projector, while turning off the projector automatically turns off the HDMI CEC compatible device.• Power On Link/Power Off LinkWhen you connect an HDMI CEC-compatible device to your projector with an HDMI cable, you can set the behavior of powering on/off between the device and the projector.
	Bidirectional	Turning on/off either the connected device or the projector can turn on/off both.
	From Projector	When the projector is turned on/off, the connected device will be activated/shut down, too.
	From Device	When the connected device is turned on/off, the projector will be activated/shut down, too.
Quick Cooling	Enables or disables the Quick Cooling function. Selecting On enables the function and projector cooling time will be shortened from a normal 90-second duration to approximately 15 seconds.
Password	See Utilizing the password function on page 21.
Key Lock	With the control keys on the projector and remote control locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Key Lock is on, no control keys on the projector will operate except ⏻ POWER.To release panel key lock, press and hold▶(the right key) on the projector or remote control for 3 seconds.If you turn off the projector without disabling panel key lock, the projector will still be in locked status the next time it is turned on.
LED Indicator	You can turn off the LED warning lights. This is to avoid any light disturbance when viewing images in a dark room.
Reset All Settings	Returns all settings to the factory preset values.The following settings will still remain: Picture Mode, User Mode Management, Brightness, Contrast, Color, Tint, Sharpness, Advanced, Projector Position, Sound, Source Rename, and Password.

INFORMATION menu

Current System Status

Source: Shows the current signal source.Picture Mode: Shows the selected mode in the PICTURE menu.Resolution: Shows the native resolution of the input signal.Color System: Shows input system format.Color Gamut: Shows the Color Gamut status.Light Usage Time: Shows the number of hours the lamp has been used.3D Format: Displays the current 3D mode.3D Format is only available when 3D is enabled.Firmware Version: Shows the firmware version of your projector.

Maintenance

Care of the projector

Cleaning the lens

Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens.

• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.

Cleaning the projector case

Before you clean the case, turn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 23 and unplug the power cord.

• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then wipe the case.

Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.

Storing the projector

If you need to store the projector for an extended time, please follow the instructions below:

• Make sure the temperature and humidity of the storage area are within the recommended range for the projector. Please refer to Specifications on page 44 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.

Transporting the projector

It is recommended that you ship the projector with its original packing or equivalent.

Light usage time information

Getting to know the Light Usage Time

When the projector is in operation, the duration (in hours) of light usage is automatically calculated by the built-in timer. The method of calculating the Light Usage Time is as follows:

1. Light Usage Time = (x+y+z+a) hours, if
   Time used in Normal mode = x hours
   Time used in Economic mode = y hours
   Time used in SmartEco mode = z hours
   Time used in Lamp Save mode = a hours

2. Equivalent Light Usage time = ours

$$ \alpha = \frac {\mathrm{A} ^ {\prime}}{\mathrm{X}} \times \chi + \frac {\mathrm{A} ^ {\prime}}{\mathrm{Y}} \times \mathrm{y} + \frac {\mathrm{A} ^ {\prime}}{\mathrm{Z}} \times \mathrm{z} + \frac {\mathrm{A} ^ {\prime}}{\mathrm{A}} \times \mathrm{a}, \text {if} $$

X= lamp life spec of Normal mode

Y= lamp life spec of Economic mode

Z= lamp life spec of SmartEco mode

A= lamp life spec of Lamp Save mode

A' is the longest lamp life spec among X, Y, Z, A

For time used in each Light Mode shown in OSD menu:

• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.

When you calculate Equivalent Light Usage time manually, it will probably have deviation from the value shown in OSD menu since projector system calculates time used for each Light Mode in "Minutes" then rounds down to an integer in hours shown in OSD.

To obtain the lamp hour information:

I. Go to SYSTEM SETUP: ADVANCED > Light Settings and press OK. The LIGHT SETTINGS page appears.
2. Press ▼ to select Light Usage Timer and press OK. The Light Usage Time information is displayed.

You can also get the lamp hour information on the INFORMATION menu.

Extending Light Usage Time

- Setting the Light Mode

Go to PICTURE > Advanced > Light Mode and press ◀/▶ or press LIGHT MODE on the remote control to select a suitable lamp power from among the provided modes.

Setting the projector in Economic, SmartEco, or Lamp Save mode extends lamp life.

Lamp mode Description
Normal Provides	full lamp brightness.
Economic	Lowers brightness to extend the lamp life and decreases the fan noise.
SmartEco	Adjusts the lamp power automatically depending on the content brightness level while optimizing display quality
Lamp Save	Adjusts the lamp power automatically depending on the content brightness level while offering a longer lamp life.

- Setting Auto Off

This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of lamp life.

To set Auto Off, go to SYSTEM SETUP: BASIC > Auto Off and press ◀/▶.

Timing of replacing the lamp

When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode.

• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.
• The LAMP indicator light and TEMPERATURE warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the power back on, please contact your dealer. See Indicators on page 42.

The following Lamp warning displays will remind you to change the lamp.

Install a new lamp for optimal performance. If the projector is normally run with Economic selected (See Getting to know the Light Usage Time on page 37), you may continue to operate the projector until the next hour lamp warning appears. Press OK to dismiss the message.

It is strongly recommended that you replace the lamp at this age. The lamp is a consumable item. The lamp brightness diminishes with use. This is normal lamp behavior. You can replace the lamp whenever you notice that the brightness level has significantly diminished. Press OK to dismiss the message.

The lamp MUST be replaced before the projector will operate normally. Press OK to dismiss the message.

"XXXX" shown in the above messages are numbers that vary depending on different models.

Replacing the lamp (FOR SERVICE PERSONNEL ONLY)

• To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp.
  • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
  • To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper manner.
  • To assure optimal performance from the projector, it is recommended that you purchase a qualified projector lamp for lamp replacement.
• If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp.
• Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses, goggles or face shield and wear protective clothing such as gloves.

I. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screws that secure the lamp cover on the sides of the projector until the lamp cover loosens.

1. Remove the lamp cover from the projector.

Do not turn the power on with the lamp cover open.

1. Peel off the transparent protection film.

2. Disconnect the lamp connector.

3. Loosen the screw that secures the lamp.
4. Lift the handle so that it stands up.

Diagram of a device with two handles and a button, showing internal components (no text or symbols)

1. Use the handle to slowly pull the lamp out of the projector.

• Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector.
• Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.

• Do not insert your hands into the projector after the lamp is removed. The sharp edges inside the projector may cause injuries. If you touch the optical components inside, it could cause color unevenness and distortion of the projected images.

• As shown in the figure, insert the new lamp. Align the lamp connector and 2 sharp points with the projector and push the lamp a bit into the locked position.

• Insert the lamp connector.

II. Tighten the screw that secures the lamp.
12. Ensure the handle is fully laid flat and locked in place.

• Loose screw may cause a bad connection, which could result in malfunction.

• Do not over tighten the screw.

• Stick the transparent protection film back in place.

• Replace the lamp cover on the projector.

• Tighten the screws that secure the lamp cover.

• Connect the power and restart the projector.

Resetting the Light Usage Timer

1. After the startup logo, open the On-Screen Display (OSD) menu. Go to SYSTEM SETUP: ADVANCED > Light Settings and press OK. The LIGHT SETTINGS page appears. Highlight Reset Light Usage Timer and press OK. A warning message is displayed asking if you want to reset the lamp timer. Highlight Reset and press OK. The lamp time will be reset to "0".

Do not reset if the lamp is not new or replaced as this could cause damage.

Indicators

Light			Status & Description
POWER	TEMP	LAMP
Power events
	○	○	Stand-by mode
	○	○	Powering up
	○	○	Normal operation
	○	○	Normal power-down cooling
			Download
	○	○	Color wheel start failed
	○	○	Scaler reset fail (video projector only)
	○	○	Lamp/light source life exhausted
○	○	○	Lamp door is not closed
	○	○	Burn-in ON
	○	○	Burn-in OFF
Lamp events
○	○	○	Lamp/light source error in normal operation
○	○	○	Lamp/light source is not lit up
Thermal events
	○	○	Fan 1 error (the actual fan speed is outside the desired speed)
	○	○	Fan 2 error (the actual fan speed is outside the desired speed)
	○	○	Fan 3 error (the actual fan speed is outside the desired speed)
	○	○	Temperature 1 error (over limited temperature)

○: Off

●: Orange On : Green On : Red On●: Orange Flashing : Green

Flashing : Red Flashing

Troubleshooting

The projector does not turn on.

Cause Remedy
There is no power from the power cord.	Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.
Attempting to turn the projector on again during the cooling process.	Wait until the cooling down process has completed.

No picture

Cause Remedy
The video source is not turned on or connected correctly.	Turn the video source on and check that the signal cable is connected correctly.
The projector is not correctly connected to the input signal device.	Check the connection.
The input signal has not been correctly selected.	Select the correct input signal with the SOURCE key.

Blurred image

Cause Remedy
The projection lens is not correctly focused.	Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned properly.	Adjust the projection angle and direction as well as the height of the projector if necessary.

Remote control does not work.

Cause Remedy
The batteries are out of power. Replace both of the batteries with new ones.
There is an obstacle between the remote control and the projector.	Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.

The password is incorrect.

Cause Remedy
You do not remember the password.	See Entering the password recall procedure on page 21.

Specifications

Projector specifications

All specifications are subject to change without notice.

Optical

Resolution

3840 x 2160 with XPR

1920 x 1080 without XPR

Display system

1-CHIP DMD

Lens

F = 2.0 to 2.05, f = 15.843 to 17.445 mm

Clear focus range

2.0 - 6.65 m @ Wide,

2.2 - 7.32 m @ Tele

Lamp

240 W lamp

Electrical

Power supply

AC100-240V, 3.7 A, 50-60 Hz (Automatic)

Power consumption

385 W (Max); < 0.5 W (Standby)

Mechanical

Weight

4.2 Kg ± 100 g (9.26 ± 0.22 lbs)

Output terminals

Speaker

5 watt x 1

Audio signal output

PC audio jack x 1

Control

12V DC x 1 (0.5 A power supply)

USB

Type-A x 1 (1.5 A power supply)

Mini-B x 1

RS-232 serial control

9 pin x 1

IR receiver x 2

Input terminals

Computer input

RGB input

D-Sub 15-pin (female) x 1

Video signal input

Digital

HDMI (1.4a, HDCP 1.4) x 1;

HDMI (2.0, HDCP 2.2) x 1

Audio in (Mini Jack) x 1

Environmental Requirements

Operating temperature

0^-40^ at sea level

Storage temperature

-20°C–60°C at sea level

Operating/Storage relative humidity

10%–90% (without condensation)

Operating altitude

0–1499 m at 0°C–35°C

1500–3000 m at 0°C–30°C (with

High Altitude Mode on)

Storage altitude

30°C @ 0–12,200 m above sea level

Repairing

Please visit below website and choose your country to find your service contact window.

http://www.benq.com/welcome

Transporting

Original packing or equivalent is recommended.

Dimensions

Supported timing for PC input

Resolution Mode		Refresh rate (Hz)	H-frequency (kHz)	Clock (MHz)
720 x 400 720 x 400_70 70.087 31.469 28.3221
640 x 480	VGA_60 59.940 31.469 25.175
	VGA_72 72.809 37.861 31.500
	VGA_75 75.000 37.500 31.500
	VGA_85 85.008 43.269 36.000
800 x 600	SVGA_60 60.317 37.879 40.000
	SVGA_72 72.188 48.077 50.000
	SVGA_75 75.000 46.875 49.500
	SVGA_85 85.061 53.674 56.250
	SVGA_120(Reduce Blanking)	119.854 77.425 83.000
1024 x 768	XGA_60 60.004 48.363 65.000
	XGA_70 70.069 56.476 75.000
	XGA_75 75.029 60.023 78.750
	XGA_85 84.997 68.667 94.500
	XGA_120(Reduce Blanking)	119.989 97.551 115.500
1152 x 864 1152 x 864_75 75.00 67.500 108.000
1024 x 576 BenQ NB Timing 60.0		35.820 46.966
1024 x 600 BenQ NB Timing 64.995 41.467 51.419
1280 x 720	1280 x 720_60	60	45.000	74.250
1280 x 768	1280 x 768_60	59.870 47.776	79.5
1280 x 800	WXGA_60	59.810 49.702	83.500
	WXGA_75	74.934 62.795 106.500
	WXGA_85	84.880 71.554 122.500
	WXGA_120 (Reduce Blanking)	119.909	101.563 146.25
1280 x 1024	SXGA_60 60.020 63.981 108.000
	SXGA_75 75.025 79.976 135.000
	SXGA_85 85.024 91.146 157.500
1280 x 960	1280 x 960_60	60.000 60.000	108
	1280 x 960_85	85.002 85.938 148.500
1360 x 768	1360 x 768_60	60.015 47.712 85.500
1440 x 900	WXGA+_60	59.887 55.935 106.500
1400 x 1050	SXGA+_60	59.978 65.317 121.750
1600 x 1200	UXGA	60.000 75.000 162.000
1680 x 1050	1680x1050_60	59.954 65.290 146.250
640 x 480@67Hz	MAC13	66.667 35.000 30.240
832 x 624@75Hz	MAC16	74.546 49.722 57.280
1024 x 768@75Hz	MAC19	74.93	60.241	80.000
1152 x 870@75Hz	MAC21	75.06	68.68	100.00
1920 x 1080@60HZ	1920X1080_60	60	67.5	148.5
1920 x 1200@60HZ	1920X1200_60(Reduce Blanking)	59.95	74.038	154
1920 x 1080 (VESA)	1920X1080_60(for Auditorium model)	59.963 67.158	173

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.

Supported timing for HDMI (HDCP) input

- PC timings

Resolution Mode Refresh rate (Hz)		H-frequency (kHz)	Clock (MHz)	3D Field Sequential	3D over-under	3D side-by-side
640 x 480	VGA_60 59.94	31.469 25.175 v v
	VGA_72 72.80	37.861 31.500
	VGA_75 75.00	37.500 31.500
	VGA_85 85.00	43.269 36.000
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600	SVGA_60 60.31	37.879 40.000 v v
	SVGA_72 72.18	48.077 50.000
	SVGA_75 75.00	46.875 49.500
	SVGA_85 85.06	53.674 56.250
	SVGA_120 (Reduce Blanking)	119.854 77.425	83.000 v
1024 x 768	XGA_60	60.004	48.363	65.000	v	v
	XGA_70	70.069	56.476	75.000
	XGA_75	75.029	60.023	78.750
	XGA_85	84.997	68.667	94.500
	XGA_120 (Reduce Blanking)	119.989 97.551	115.500	v
1152 x 864	1152 x 864_75	75.00	67.500	108.000
1024 x 576	BenQ Notebook Timing	60.00	35.820 46.996
1024 x 600	BenQ Notebook Timing	64.995 41.467	51.419
1280 x 720	1280 x 720_60	60	45.000	74.250		v
1280 x 768	1280 x 768_60	59.870	47.776	79.5		v
1280 x 800	WXGA_60	59.810 49.702	83.500 v v
	WXGA_75	74.934 62.795	106.500
	WXGA_85	84.880 71.554	122.500
	WXGA_120 (Reduce Blanking)	119.909	101.563 146.25 v
1280 x 1024	SXGA_60	60.020	63.981	108.000		v
	SXGA_75 75.025	79.976 135.000
1280 x 960	1280 x 960_60	60.000 60.000	108	v v
	1280 x 960_85	85.002 85.938	148.500
1360 x 768	1360 x 768_60	60.015 47.712	85.500 v v
1440 x 900	WXGA+_60	59.887	55.935	106.500		v
1400 x 1050	SXGA+_60	59.978	65.317	121.750		v
1600x1200	UXGA	60.000	75.000	162.000		v
1680 x 1050	1680 x 1050_60	59.954	65.290	146.250		v
640 x 480@67Hz	MAC13	66.667 35.000	30.240
832 x 624@75Hz	MAC16	74.546 49.722	57.280
1024 x 768@75Hz	MAC19	75.020 60.241	80.000
1152 x 870@75Hz	MAC21	75.06	68.68	100.00
1920 x 1080@60Hz	1920 x 1080_60	60	67.5	148.5		v
1920 x 1200@60Hz	1920 x 1200_60 (Reduce Blanking)	59.95	74.038	154		v v
1920 x 1080 (VESA)	1920 x 1080_60 (for Auditorium model)	59.963 67.158	173
1920 x 1080@120Hz	1920 x 1080_120 (Only HDMI 2.0 support)	120.000	135.000	297

3840 x 2160	3840 x 2160_30For 4K2K model	30 67.5 297
3840 x 2160	3840 x 2160_60For 4K2K model(Only HDMI 2.0 support)	60 135 594

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.

• Video timings

Timing Resolution		Horizontal frequency (KHz)	Vertical frequency (Hz)	Dot Clock Frequency (MHz)	3D Field Sequential	3D frame packing	3D over-under	3D side-by-side
480i 720 (1440) x 480 15.73 59.94		27
480p 720 x 480 31.47 59.94 27
576i 720 (1440) x 576 15.63		50	27
576p 720 x 576 31.25		50	27
720/50p	1280 x 720	37.5	50	74.25		v	v	v
720/60p	1280 x 720	45.00	60	74.25		v	v	v
1080/24P	1920 x 1080	27	24	74.25		v	v	v
1080/25P	1920 x 1080	28.13	25 74.25
1080/30P	1920 x 1080	33.75	30 74.25
1080/50i	1920 x 1080	28.13	50	74.25				v
1080/60i	1920 x 1080	33.75	60	74.25				v
1080/50P	1920 x 1080	56.25	50	148.5			v	v
1080/60P	1920 x 1080	67.5	60	148.5			v	v
2160/24P	3840 x 2160 (Only HDMI 2.0 support)	54	24	297
2160/25P	3840 x 2160 (Only HDMI 2.0 support)	56.25	25	297
2160/30P	3840 x 2160 (Only HDMI 2.0 support)	67.5	30	297
2160/50P	3840 x 2160 (Only HDMI 2.0 support)	112.5	50	594
2160/60P	3840 x 2160 (Only HDMI 2.0 support)	135	60	594

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.