MWG3002W - Microwaves Home Electric - Free user manual and instructions
Find the device manual for free MWG3002W Home Electric in PDF.
User questions about MWG3002W Home Electric
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Microwaves in PDF format for free! Find your manual MWG3002W - Home Electric and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. MWG3002W by Home Electric.
USER MANUAL MWG3002W Home Electric
natural_image
White microwave oven with dual control knobs and a blank screen (no visible text or symbols on the main body)text_image
Technical diagram of a microwave oven with numbered components and labeled parts| TABLE OF CONTENT | 14 |
| FUNCTION, CONSTRUCTION | 15 |
| IMPORTANT SAFEGUARDS | 16-17 |
| INSTALLATION | 18 |
| GROUNDING INSTRUCTIONS | 19 |
| CONTROL PANEL | 20 |
| OPERATION INSTRUCTION, UTENSILS GUIDE | 21 |
| CLEANING AND CARE, REPAIR | 22 |
| CUSTOMER SERVICE | 23 |
| WARRANTY | 24-25 |

Do not dispose of this appliance with household litter. Please bring it to the public collection centres of your city or return it to the retailer where you bought this appliance.
| Power Consumption AC 230-240V, 50Hz, 1200 Watt (Microwave) | |
| Standby-Consumption -- | |
| Rated microwave power output: 800 Watt | |
| Operation Frequency 2450MHz | |
| Outside Dimensions: 265mm(H) x 460mm(W) x 375mm(D) | |
| Oven Cavity Dimensions: 180mm(H) x 290mm(W) x 315mm(D) | |
| Turn Table Diameter: 245mm | |
| Safety Distance: 200mm(top), 100mm(Back),50mm (Sides)This Microwave Oven must not be operated inside a cabinet. | |
| Cavity Volume: 20 Liter | |
| Weight approx. 12.5kg | |
| Electromagnetic Compatibility: This product is a Group 2 Class B ISM equipment. The definition of Group 2 which contains all ISM (Industrial, Scientific and Medical) equipment in which radio-frequency energy is intentionally generated and/or used in the form of electromagnetic radiation for the treatment of material, and spark erosion equipment. For Class B equipment is equipment suitable for use in domestic establishments and in establishments directly connected to a low voltage power supply network which supplies buildings used for domestic purpose. | |
Please read these instructions carefully before installing and operating the oven.
Record in the space below the SERIAL NO. found on the nameplate on your oven and retain this information for future reference.
SERIAL NO.
FUNCTION, CONSTRUCTION
This appliance is a combination of microwave oven and grill. Both appliances work according to similar principles – the radiation energy emitted by the appliance is absorbed by the food and heats it up. The difference is that the heat from the grill enters the food from the outside and is then transmitted to the inside. The microwaves heat the food in all parts from inside to outside at the same time. This leads to shorter cooking time when cooking with the microwave oven.
That's why microwaves are so dangerous to living organisms. They cook the inside before heat receptors in the skin register the danger.
Due to these concerns microwave ovens are constructed with numerous safety features that shall never be disabled.
As soon as the appliance is switched off, i.e. by opening the door (several safety switches), the radiation is switched off. There is no radiation left in the food or food containers (it's like switching off the light).
You can use this appliance either in microwave mode, grill mode or combined mode.

text_image
Technical diagram of a microwave oven with numbered components and labeled partsDoor Safety Lock System1.
Oven Window2.
Wave Guide3.
Roller Support4.
Glass Tray5.
Control Panel6.
Grill Heater 7.
Metal Rack 8.
IMPORTANT SAFEGUARDS
IMPORTANT
Before you start using the appliance please read this user manual. Keep the manual for future reference and transfer together with the appliance.
- Unpack the appliance. Remove all packing materials, keep them away from children.
- Packing material is unsuitable as toy. Children can choke on styrofoam parts and plastic bags!
- If you want to discard the packing material please observe local regulations.
-
Alternatively keep the packing material in a safe place if you want to use it to store or transport the appliance.
-
This product is intended for household use only.
-
This appliance is not intended for heating the room or drying of clothes, pets, books, newspaper, etc. For drying food please observe the tips below regarding combustible materials and fire inside the cavity.
-
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
-
WARNING: Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
-
Warning: When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated.
-
Children should be supervised to ensure that they do not play with the appliance.
-
WARNING: Accessible parts may become hot during use. Young children should be kept away.
-
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
-
Warning – If the door or door seals are damaged, the oven must not be operated until it has been repaired by a trained person.
-
Do not try to operate the appliance with an open door. It is extremely important not to damage or disable the safety features of the door locks.
-
Do not place foreign objects between the front of the oven and the door. Always keep the door seal and the adjacent areas clean.
-
Do not operate the oven when it is damaged. It is especially important that the door closes properly and that there is no damage at
• the door (bent)
• the hinges and locks (broken or loose)
• the seals and adjacent surfaces.
- WARNING: It is hazardous for anyone other than a trained person to carry out any service or repair operation which involves the removal of any cover which gives protection against exposure to microwave energy.
IMPORTANT SAFEGUARDS
ENGLISH
- WARNING: Liquid or other food must not be heated in sealed containers since they are liable to explode.
- Utensils should be checked to ensure that they are suitable for use in microwave ovens.
- When heating food in combustible materials such as plastic or paper containers, check the oven frequently due to the possibility of ignition.
- If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
- Microwave heating of beverages can result in delayed eruptive boiling, therefore care has to be taken when handling the container.
- Warning – the contents of feeding bottles and baby food jars are to be stirred or shaken and the temperature is to be checked before consumption, in order to avoid burns.
- Warning – eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended;
- Please clean the door seals, cavities and adjacent parts regularly and carefully (see Care and Maintenance).
- The appliance is heavy. Please only move it when it is switched off and empty. Use both hands or ask for help.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in the cavity when not in use.
- Cooking utensils may become hot because of heat transferred from the heated food. Potholders may be needed to handle the utensil.
- Do not operate the oven when it is empty.
ENSULTSH
INSTALLATION
- Make sure that all the packing materials are removed from the cavity.
- WARNING: Check the oven for any damage, such as misaligned or bent door, damaged door seals and sealing surface, broken or loose door hinges and latches and dents inside the cavity or on the door. If there is any damage, do not operate the oven and contact qualified service personnel.
- Warning – If the door or door seals are damaged, the oven must not be operated until it has been repaired by a trained person.
- This microwave oven must be placed on a flat, stable surface to hold its weight and the heaviest food likely to be cooked in the oven.
- Do not place the oven where heat, moisture, or high humidity are generated, or near combustible materials.
- For correct operation, the oven must have sufficient airflow. Allow 20cm of space above the oven, 10cm at back and 5cm at both sides. Do not cover or block any openings on the appliance. Do not remove feet.
- Do not operate the oven without glass tray, roller support, and shaft in their proper positions.
- Make sure that the power supply cord is undamaged and does not run under the oven or over any hot or sharp surface.
- The socket must be readily accessible so that it can be easily unplugged in an emergency.
- Do not use the oven outdoors.
GROUNDING INSTRUCTIONS
This appliance must be grounded. This oven is equipped with a cord having a grounding (EARTH) wire with a grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current. It is recommended that a separate circuit serving only the oven be provided. Using a high voltage is dangerous and may result in a fire or other accident causing oven damage.
WARNING Improper use of the grounding plug can result in a risk of electric shock.
Note:
If you have any questions about the grounding or electrical instructions, consult a qualified electrician or service person.
Neither the manufacturer nor the dealer can accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical connection procedures.
The wires in this cable main are colored in accordance with the following code:
Green and Yellow = EARTH
Blue = NEUTRAL
Brown = LIVE
CONTROL PANEL
The control panel consists of two function operators. One is a timer knob, and another a power selector.
Power/Action Selector
For operation please select the operation mode first. This selector has no setting for zero.
Timer Knob
With the time knob you switch the appliance on or off. After inserting the food and selecting the operation mode above, select the time. As soon as the timer is turned, oven starts cooking.
When selecting time for less than 2 minutes, turn timer past 2 minutes and then return to the correct time.
CAUTION: ALWAYS RETURN TIMER BACK TO ZERO POSITION if food is removed from oven before the set cooking time is complete or when oven is not in use. To stop oven during cooking process, push the door release button.

text_image
LOW DEFROST MED M.HIGH HIGH GRILL COMB.1 COMB.2 COMB.3 TIMEMicrowave Cooking
Power level increases with the knob turning clockwise.
Label Power Output
Microwave
1 LOW 18%
2 DEFROST 36%
3 MED 58%
4 M.HIGH 81%
5 HIGH 100%
6 GRILL 100% Grill
Combination
7 COMB.1 30% Microwave / Fish, potatoes au gratin
70% Grill
8 COMB.2 49% Microwave / Omelette, baked potatoes
51% Grill
9 COMB.3 67% Microwave / Poultry
33% Grill
Grill
With the knob turning clockwise passing the highest microwave power level, you come to the grill cooking function which is useful for thin slices of meat, steaks, chops, kebabs, sausages or pieces of chicken. It is also suitable for cooking hot sandwiches and au gratin dishes.
Combination Cooking
This cooking operation combines microwave power with that of grill cooking. These are suitable for larger foods, when grill time alone would burn the food.
OPERATION INSTRUCTION, UTENSILS GUIDE
- Please put the food into a suitable container (see below) and put that one onto the turn table.
Arrange food carefully. Place thickest areas towards outside of dish.
Cover foods while cooking. Covers prevent spattering and help foods to cook evenly. Keep sufficient distance between food and the grill.
- Watch cooking time. Cook for the shortest amount of time indicated and add more as needed. Food severely overcooked can smoke or ignite.
- Turn foods over once during microwave cooking to quick the cooking of such foods as chicken and hamburgers. Large items like roasts must be turned over at least once.
- Rearrange foods such as meatballs halfway through cooking both from top to bottom and from the center of the dish to the outside.
Utensils Guide
The ideal material for a microwaves utensil is transparent to microwave, it allows energy to pass 1. through the container and heat the food.
Microwaves cannot penetrate metal, so metal utensils or dishes with metallic trim should not be 2. used.
Do not use recycled paper products when microwave cooking, as they may contain small metal frag-3. ments which may cause sparks and/or fires.
Remove wire twist-ties from paper or plastic bags before placing bag in oven.4.
Round /oval dishes rather than square/oblong ones are recommend, as food in corners tends to 5. overcook.
Narrow strips of aluminum foil may be used to prevent overcooking of exposed areas. But be careful 6. don't use too much and keep a distance of 1 inch (2.54cm) between foil and cavity.
The list below is a general guide to help you select the correct utensils.
| COOKWARE MICROWAVE GRILL | COMBINATION | ||
| Heat-Resistant Glass | Yes | Yes | Yes |
| Non Heat-Resistant Glass | No | No | No |
| Heat-Resistant Ceramics | Yes | Yes | Yes |
| Microwave-Safe Plastic Dish | Yes | No | No |
| Kitchen Paper | Yes | No | No |
| Metal Tray | No | Yes | No |
| Metal Rack | No | Yes | Yes |
| Aluminum Foil & Foil Containers | No | Yes | No |
CLEANING AND CARE, REPAIR
Turn off the oven and remove the power plug from the wall socket before cleaning.
The oven should be cleaned regularly and any food deposits removed.
Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.
Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the door surface. Steam cleaner is not to be used.
The outside surfaces should be cleaned with a damp cloth. To prevent damage to the operating parts inside the oven, water should not be allowed to seep into the ventilation openings.
Wipe the door and window on both sides, the door seals and adjacent parts frequently with a damp cloth to remove any spills or spatters. Do not use abrasive cleaner.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass.
Do not allow the control panel to become wet. Clean with a soft, damp cloth. When cleaning the control panel, leave oven door open to prevent oven from accidentally turning on.
If steam accumulates inside or around the outside of the oven door, wipe with a soft cloth.
It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in warm sudsy water. The glass tray, the roller support and the metal rack are not dishwasher-safe.
The roller support and oven floor should be cleaned regularly to avoid excessive noise. Simply wipe the bottom surface of the oven with mild detergent. The roller support may be washed in mild sudsy water.
When removing the roller support from cavity floor for cleaning, be sure to replace in the proper position.
Remove odors from your oven by combining a cup of water with the juice and skin of one lemon in a deep microwaveable bowl, microwave for 5 minutes. Wipe thoroughly and dry with a soft cloth.
When it becomes necessary to replace the oven light, please consult a dealer to have it replaced.
CUSTOMER SERVICE
Before you call for service:
If the oven fails to operate:
Check to ensure that the oven is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds, and plug it in again securely.
Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance.
Check to ensure that the control panel is programmed correctly and the timer is set.
Check to ensure that the door is securely closed engaging the door safety lock system. Otherwise, the microwave energy will not flow into the oven.
IF NONE OF THE ABOVE RECTIFIES THE SITUATION, THEN CONTACT THE CUSTOMER SERVICE. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
Customer Service E2 Servicecenter GmbH
Max-Planck-Strasse 13
50858 Köln-Marsdorf
Telephone:
Monday - Friday 10:00 – 18:00
01805-22 17 84
(EUR 0,14/min from German fixed line)
Used Symbols
![]() | Do not dispose of this appliance with household litter. Please bring it to the public collection centres of your city. |
![]() | Warning! Hot Surface. |
Manufactured for JGC-Company GmbH
Heckhofweg 146
50739 Köln
Customer Info Manufacturer's Warranty
HOME ELECTRIC
We are pleased that you decided purchasing a product of our house and wish you a lot of fun and joy with this high quality product. Our strict production control ensures the high quality of our equipment. In case you still have a legitimate complaint, we provide a warranty for the duration of
3 Years
from the date of purchase to the following conditions:
This warranty declaration does not limit your statutory warranty rights as a consumer against the seller of the device. Our warranty is only valid for the private use of the device and is limited to the territory of the Federal Republic of Germany.
The warranty period is 3 years from date of purchase.
At the discretion of HOME ELECTRIC, the device will be repaired or replaced or defective parts are replaced. Other claims are excluded.
If you have questions about HOME ELECTRIC products, save yourself the time-consuming way to the retailer and turn directly to our service hotline or our Service Center. A team of highly qualified product consultants and technicians is available to you Monday through Friday from 10am - 6pm.

Service-Telefon: 01805 / 22 17 84 (€ 0,14 per Min)
If you send in your device add a brief description of your complaint to support the rapid settlement. Send your device without exception only to our authorized service partners and please use the enclosed return label.
Should the return label be missing, please contact the above Service hotline.
CAUTION: We don't accept not prepaid items.
Customer Info
Manufacturer's Warranty
HOME
ELECTRIC
To effect a warranty repair our service partner needs Proof of purchase, either as an original invoice from the dealer or the cash-register printed document. Furthermore, the serial number must be legible on the appliance. Without Proof of purchase unfortunately, we can not guarantee free services.
We recommend that you keep the original packaging in order to ensure a safe transportation of the equipment.
Warranty repairs may be performed only by the E2 Servicecenter GmbH. or from their authorized subcontractors or partners.
For other repairs all warranty becomes null and void and no reimbursement is possible.
No warranty is provided for:
improper treatment
mechanical damage to the enclosure
damage during transport
wear and tear
for improper and inappropriate use
for installation of the device in damp rooms or outdoors
for damages caused by force majeure, wars, water, lightning, overvoltage and other cases for
which HOME ELECTRIC is not responsible
in case of excessive use, especially when other than private use
disregarding the instruction manual and installation errors
if the device has no technical defect
for transport and travel cost, as well as setting up and dismantling costs
The warranty does not cover any further liability on our part, particularly not for damages which are not on the device itself or those costs caused by the absence of the device until the return of the repaired or replaced appliance (e.g. transport costs, handling costs, etc.).
However, our legal liability, especially according to the Product Liability Act, is not limited or excluded.
Our repairs do not extend the warranty period of 3 years not even with regard to possibly exchanged Components.
Have fun with your new device and hope that your next product is again a HOME ELECTRIC product.

