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USER MANUAL WSnow11ST WESTINGHOUSE
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Blue circular icon with a white crown symbol (no text or numbers)User Manual
WSnow11S 20V / WSnow11ST 20V
11-in. 20-V Snow Shovel
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Technical line drawing of a mechanical device with articulated arms and housing (no text or symbols)Introduction 2-3
Safety 4-6
Components....7
Assembly 8
Operation 9
Maintenance....10
Troubleshooting....11
Parts Page....12
Service Hot Line/Company Address......Back Page
INTRODUCTION
WARNING
Operating, servicing, and maintaining this equipment may expose you to chemicals which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, wear gloves or wash your hands frequently when servicing this equipment. For more information go to www.P65warnings.ca.gov.
DISCLAIMERS
All information, illustrations, and specifications in this manual were in effect at the time of publishing. The illustrations used in this manual are intended as representative reference views only. We reserve the right to make any specification or design change without notice.
ALL RIGHTS RESERVED
All rights reserved. No reproduction allowed in any form without written permission from Westinghouse Outdoor Power Equipment.
DANGER
Read this manual before using or enance on this product. Failure to sions and safety precautions in this in serious injury or death.
UPDATES
The latest User Manual for your Westinghouse products can be found under our support tab. wpowereq.com/pages/manuals
Or scan the following QR code with your smartphone camera to be directed to the link.
PRODUCT REGISTRATION
For trouble-free warranty coverage, it is important to register your Westinghouse product.
You can register by:
- Completing and mailing the product registration card included in the carton.
- Registering your product on-line wpowereq.com/pages/warranty-registration
- Scanning the above QR code with yo smartphone camera to be directed to the mobile registration link.
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QR code image with partial text 'at' and 'u' visible in the top-left cornerFor Your Records
Date of Purchase: ____
Model Number: ____
Serial Number:
Place of Purchase: ____
- Sending the following product information to:
Westinghouse Outdoor Power
Warranty registration
777 Manor Park Drive
Columbus, OH 43228
IMPORTANT: Keep your purchase receipt for trouble-free warranty coverage.
SPECIFICATIONS
DC Voltage 20V
Clearing Width 11 in. (27.9 cm)
Maximum Throwing Distance 20 ft. (6 m)
Maximum Snow Intake Height 6 in. (15.2 cm)
No Load Speed....2000 RPM
NOTICE This product is designed for optimal compatibility with the Westinghouse batteries and chargers listed below. Use with any other batteries or chargers not listed below may result in serious personal injury or death.
| Model Motor | Westinghouse Battery Pack | Westinghouse Charger | |
| WSnow11S 20V /WSnow11ST 20V | 20V DC | W20V4AH | W20V2AMP |
| W20V5AH | W20V2DP |
NOTICE This product is designed and rated for continuous operation at ambient temperatures above 23^(-5^) . If needed, this product can be operated in extremely hot or extremely cold temperatures for short periods. If the product is exposed to extreme temperatures during storage, it should be brought back within the optimal temperature range before operation.
NOTICE Thank you for choosing Westinghouse! PLEASE READ BEFORE RETURNING THIS PRODUCT FOR ANY REASON.
If you have a question or experience a problem with your Westinghouse purchase, call us at 1-855-944-3571 to speak with an agent.
SAVE THIS MANUAL FOR FUTURE REFERENCE.
HAVE QUESTIONS?
Email us at service@wpowereq.com
or call 1-855-944-3571
SAFETY DEFINITIONS
The words DANGER, WARNING, CAUTION, and NOTICE are used throughout this manual to highlight important information. Be sure that the meanings of this safety information is known to all who operate, perform maintenance on, or are near the snow shovel.
This safety alert symbol appears with most safety statements.
It means attention, become alert, your safety is involved! Please read and abide by the message that follows the safety alerts symbol.
DANGER
! DANGER Indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if
not avoided, could result in minor or moderate injury.
NOTICE
Indicates a situation which can cause damage to
the snow shovel, personal property, and/or the environment, or cause the equipment to operate improperly.
NOTE: Indicates a procedure, practice or condition that should be followed for the snow shovel to function in the manner intended.
SAFETY SYMBOLS
Follow all safety information contained in this user manual as well as the information on the product labeling.
| SYMBOL | DESCRIPTION |
 | Safety Alert Symbol. Indicates a potential personal injury hazard. |
 | Read User Manual. To reduce the risk of injury, user must read and understand user manual before using this product. |
 | Wear Ear Protection. |
 | Double Insulation. |
 | Wear Eye Protection. Always wear eye protection with side shields marked to comply with ANSI Z87.1. |
 | DANGER! avoid injury from rotating auger – Keep hands, feet, and clothing away. |
 | Wear Dust Mask. |
 | Wear Protective Gloves. |
 | Keep Hands and Feet Away. Keep hands and feet away from auger and chute. |
 | DANGER! Shut off motor before unclogging discharge chute. |
 | Wet Conditions Alert. Do not expose to water or rain. |
WARNING
READ AND UNDERSTAND ALL IN-
STRUCTIONS. Failure to follow all instructions listed below and on the machine may result in electric shock, fire, and/or serious personal injury.
- Know your snow shovel. Read the user manual carefully. Learn its applications and limitations, as well as the specific potential hazards related to this snow shovel.
-
Do not permit children to use snow shovel.
-
Use only accessories that are recommended by the manufacturer for your model described in this manual. Accessories that may be suitable for one snow shovel may create a risk of injury when used on another snow shovel. Use only as described in this manual.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts.
- Keep hands away from moving parts.
- Avoid Unintentional Starting – Do not carry powered appliance with finger on trigger. Be sure the switch trigger is not engaged before use.
- Do not use the snow shovel if the switch trigger does not turn it on or off. Any tool that cannot be controlled with the switch trigger is dangerous. Contact customer service immediately.
- Do not operate snow shovels in explosive atmospheres, such as in the presence of flammable liquids, gases, or dust.
- Keep bystanders, children, and visitors at least 100 ft. away while operating a snow shovel.
- If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, contact customer service.
- Do not use snow shovel while tired, upset, or under the influence of drugs, alcohol, or medication.
- Use safety equipment. Always wear eye protection. Dust mask, non-skid safety shoes, hard hat, or hearing protection must be used for appropriate conditions.
● Dress properly — Do not wear loose clothing, scarves, or jewelry.
- Check for misalignment or binding of moving parts, breakage of parts, and any other condition that may affect the snow shovel's operation. If damaged, contact customer service.
- Keep the snow shovel and its handle dry, clean and free from oil and grease. Always use a clean cloth when cleaning. Never use brake fluids, gasoline, petroleum-based products, or any strong solvents to clean the snow shovel.
● Always wear eye protection with side shields marked to comply with ANSI Z87.1 and hearing protection when operating this equipment.
- Protect your hearing. Wear hearing protection during extended periods of operation.
- Don't expose snow shovels to rain. Water entering a snow shovel will increase the risk of electric shock.
● Wear heavy long pants, long sleeves, boots, and gloves.
- Wear rubber boots when operating the snow shovel. Protective footwear will protect your feet and improve your footing on slippery surfaces. Do not go barefoot or wear sandals.
- Keep firm footing and balance. Do not overreach. Overreaching can result in loss of balance.
- Do not operate the snow shovel in a direction that will cause snow to be thrown on people or pets.
- Store idle snow shovels indoors — When not in use, snow shovel should be stored indoors in a dry place and out of the reach of children.
- Keep all bystanders, children, and pets at least 100 ft. away.
- Follow the instructions in the Maintenance section of this manual. Use of unauthorized parts or failure to follow Maintenance Instructions may create a risk of shock or injury.
- Never use snow shovel near fires, fireplaces, hot ashes, or barbecue pits Use near fires or ashes can spread fires and result in serious injury and/or property damage.
- Never use snow shovel to spread chemicals, fertilizers, or any other toxic substances.
● Never place snow shovel on any surface, except a hard, clean surface when the motor is running.
- Check the work area before each use. Remove all objects such as rocks, broken glass, nails, wire, or string that can be thrown or become entangled in the machine.
- Do not use the snow shovel on ice.
● Never use the snow shovel on frozen lakes, rivers, or similar surfaces.
● Never use the snow shovel on a rooftop or other unstable surface.
● For household use only.
- Only use the snow shovel for the intended purpose of the product.
- Do not force the snow shovel - It will perform better and safer at the rate for which it was designed.
- Never direct discharged material toward anyone. Avoid discharging material against a wall or obstruction. Stop the snow shovel when crossing gravel or rocky surfaces.
- If the snow shovel strikes a foreign object, follow these steps:
- Release the switch trigger and wait until the unit comes to a complete stop.
- Disconnect the battery pack from the snow shovel.
• Thoroughly inspect the snow shovel for any damage.
- Repair any damage before restarting and continuing to operate the snow shovel.
SAFETY
- Do not lift or hold the snow shovel above the ground when operating. Only operate the snow shovel in accordance with the operating instructions provided in this user manual.
- Keep guards in place and in working order.
- Retain these instructions. Refer to them frequently and use them to instruct others who may use this tool.
Figure 1
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Technical diagram of a handheld device with numbered parts for identificationUNDERSTANDING THE SNOW SHOVEL
See Figure 1.
To reduce the risk of personal injury and product failure, read and understand the information in this user manual and the information on the product labeling.
AUGER (1)
Allows the removal of snow up to 6 inches in depth. It also features 11-inches of clearing width.
SCAPER BLADE (2)
Enables proper distribution of snow through the auger.
DIRECTIONAL THROW LEVER (3)
Provides user preference on the direction that the snow is thrown during use.
FRONT HANDLE (4)
Provides additional user comfort and stability during use.
LOCK-OUT BUTTON (5)
Prevents the snow shovel from starting accidentally.
SWITCH TRIGGER (6)
Initiates auger for use when squeezed in conjunction with holding the lockout button. The switch trigger must be held throughout use or the snow shovel will not operate.
TOP HANDLE (7)
Provides additional user comfort and stability during use.
BATTERY PACK HOUSING (8)
Location of the battery pack for connection and disconnection to the unit.
REMOVING CARTON CONTENTS
WARNING
WARNING This product requires assembly. Do not attempt to operate this product if any items in the INCLUDED LIST are already assembled when you remove the carton contents. These items are not assembled by the manufacturer and should require customer assembly. Using an improperly assembled product can be hazardous and could result in serious personal injury.
● Carefully open the carton.
- Remove and inspect the carton contents. Verify that all the items in the INCLUDED LIST are present and undamaged.
● Recycle or dispose of the packaging materials properly.
INCLUDED LIST
Spindle (2), screws (2), top handle, auger housing, middle tube, and user manual.
If any parts are missing, contact our service team at service@wpowereq.com or call 1-855-944-3571.
WARNING
WARNING Do not alter or modify this product unless instructed otherwise in this manual or by the manufacturer. Do not use attachments or accessories that are not recommended for use with this product. Making unauthorized modifications and using incompatible accessories can damage the unit and may void your warranty.
WARNING
WARNING Do not connect the snow shovel to the battery pack until assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury.
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Figure 2 ① ② ③ASSEMBLING THE SNOW SHOVEL
See Figure 2.
- Insert the middle tube (1) to the lower tube (3). Align the indentations on each tube. Secure the middle tube to the lower tube with the screw and spindle (not shown).
- Insert the middle tube (1) to the upper tube (2). Align the indentations on each tube. Secure the middle tube to the upper tube with the screw and spindle (not shown).
WARNING Always wear eye protection with side shields marked to comply with ANSI Z87.1. Failure to do so could result in objects being thrown into your eyes resulting in possible serious injury.
WARNING Do not use any attachments or accessories not recommended by the manufacturer of this product. The use of attachments or accessories not recommended can result in serious personal injury.
NOTICE Before each use, inspect the entire product for damaged, missing, or loose parts such as screws, nuts, bolts, and caps. Tighten securely all fasteners and caps and do not operate this product until all missing or damaged parts are replaced. Please contact customer service.
WARNING Always disconnect the battery pack from the snow shovel when assembling parts, making adjustments, cleaning, or when not in use.
INSTALLING THE BATTERY PACK
- Insert the battery pack into the battery pack housing.
- Be sure that the latches on each side of the battery pack lock into place.
WARNING Remove the battery pack and keep hands clear of the lockout button when carrying or transporting the snow shovel..
STARTING THE SNOW SHOVEL
● Install the battery pack.
- Press and hold the lockout button. While holding the lockout button, squeeze the switch trigger.
● To stop the snow shovel, release the switch trigger.
OPERATING TIPS
WARNING Never use snow shovel on frozen lakes, rivers, or similar surfaces. Death or serious injury could occur if the ice breaks.
WARNING Never use the snow shovel on a roof-top or other unstable surface.
WARNING Do not use snow shovel on ice.
WARNING Do not wear loose clothing, scarves, or jewelry.
WARNING Keep all snow discharge pointed away from all electrical devices to reduce the risk of electrocution or electric shock.
WARNING Never point the snow shovel or discharge chute in the direction of people or pets. Thrown snow or other objects can cause serious personal injuries.
WARNING Be sure the area to be cleared is free of stones, sticks, wires, gravel, and other objects.
● Take notice of the direction of the wind before beginning. When possible, discharge snow in the same direction as the wind to prevent snow from being thrown back into your face.
- Work in one direction. Start the snow shovel and push forward to clear snow. Stop the motor when returning of the starting point to begin plowing again.
- If the unit comes in contact with any type of obstruction or debris during use, stop the snow shovel, disconnect the battery pack, remove the obstruction, and inspect the unit carefully for damage.
WARNING Never reach into the auger or place any body part in front of the snow shovel when the unit is operating. Always be sure that all moving parts have stopped and the snow shovel has been disconnected from the battery pack before clearing any obstructions. Failure to follow these instructions can result in serious personal injury.
- Some parts of the snow shovel can freeze under extreme weather out conditions. Do not attempt to operate the unit with frozen parts.
- When finished, allow the motor to run for an additional few minutes, then turn the chute rotation lever back and forth several times to remove any remaining snow from the chute.
WARNING Before inspecting, cleaning or servicing the unit, stop the motor, wait for all moving parts to stop, and disconnect the battery pack from the snow shovel. Failure to follow these instructions can result in serious personal injury or property damage.
WARNING Always wear eye protection with side shields marked to comply with ANSI Z87.1. Failure to do so could result in objects being thrown into your eyes resulting in possible serious injury.
GENERAL MAINTENANCE
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use. Use clean cloths to remove dirt, dust, oil, and grease.
WARNING Do not let brake fluids, gasoline, petroleum-based products, or penetrating oils come in contact with plastic parts. Chemicals can damage, weaken, or destroy plastic which can result in serious personal injury.
STORING THE SNOW SHOVEL
CAUTION Be sure all melted snow that may drip from the snow shovel is properly wiped up to prevent a slip and fall hazard.
- Remove the battery pack.
● Wipe the snow shovel with a clean dry cloth. - Check all nuts, knobs, screws, fasteners, for tightness.
- Inspect moving parts for damage and wear. Have repairs made on any damaged or missing parts.
- Store snow shovel indoors in a clean, dry place out of the reach of children.
- Do not store near corrosive materials.
| PROBLEM POSSIBLE CAUSE CORRECTION | ||
| Snow shovel is not starting. | The battery pack is in low charge. Charge the battery pack. | |
| The start button was not depressed. Squeeze the switch trigger, while pressing the lockout button. | ||
| The motor is on but the auger does not turn. | The drive belt may be worn or broken. Contact customer service. | |
| A layer of snow remains on the ground after passing over it. | The auger or scraper may be worn. Contact customer service. | |
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Exploded view diagram of a mechanical device with numbered components for identification| Index Number Description Part Number | |
| 1 Auger assembly 120120004 | |
| 2 Scraper assembly 120200002 | |
| 3 Multi-Wedge belt assembly 120210003 | |
| 4 Assistant handle assembly 120170003 | |
| 5 Knob Assembly 120150001 | |
| 6 Charger W20V2AMP 120080006 | |
| 7 Battery Pack W20V4AH 811400211480013 |
ESPAÑOL
WSnow11S 20V
MANUAL DE USUARIO
NO DEVUELVA ESTE PRODUCTO A LA TIENDA
Date of Purchase: ____
Model Number:
Serial Number:
Place of Purchase:
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QR code image containing encoded data, no visible human-readable textWestinghouse Outdoor Power
Warranty registration
777 Manor Park Drive
Columbus, OH 43228
Follow all safety information contained in this user manual as well as the information on the product labeling.
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Technical diagram of a handheld device with numbered parts for identificationENTENDIENDO SU PALA NIEVE
Vea la Figura 1.
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Figure 2 ① ② ③MONTAJE DE LA PALA NIEVE
Vea la Figura 2.
Do not use snow shovel on ice.
ADVERTENCIA
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Exploded view diagram of a mechanical device with numbered components for identificationNE PAS RETOURNER CE PRODUIT AU MAGASIN
Date of Purchase: ____
Model Number: ____
Serial Number: ____
Place of Purchase: ____
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QR code image containing encoded data, no visible human-readable textWestinghouse Outdoor Power
Warranty registration
777 Manor Park Drive
Columbus, OH 43228
AVOIR DES QUESTIONS?
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Technical diagram of a handheld device with numbered parts for identificationCOMPRENDRE VOTRE PELLE À NEIGE
Voir la figure 1.
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Figure 2 ① ② ③ASSEMBLAGE DE LA PELLE À NEIGE
Voir la figure 2.
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Exploded view diagram of a mechanical device with numbered components for identificationnatural_image
Blue square icon with a white crown and rounded rectangle (no text or symbols)www.WestinghouseOutdoorPower.com
Service Hotline (855) 944-3571
777 Manor Park Drive, Columbus, OH 43228
and Westinghouse are trademarks of Westinghouse Electric Corporation.
Used under license by Westinghouse Outdoor Power Equipment.
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