MCS-382HJ - Massage device HOMEDICS - Free user manual and instructions

USER MANUAL MCS-382HJ HOMEDICS

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shiatsu + kneading & vibration cushion

INSTRUCTION MANUAL AND WARRANTY INFORMATION

MCS-382H | L-02390, Rev. 2

IMPORTANT SAFEGUARDS

WHEN USING ELECTRICAL PRODUCTS, ESPECIALLY WHEN CHILDREN ARE PRESENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING.

DANGER – TO REDUCE THE RISK OF ELECTRIC SHOCK:

• ALWAYS unplug the unit from the electrical outlet immediately after using and before cleaning.
• DO NOT reach for a unit that has fallen into water. Unplug it immediately.
• NEVER use pins or other metallic fasteners with this appliance.
• DO NOT place or store appliance where it can fall or be pulled into a tub or sink.
• DO NOT place in or drop into water or other liquid.

WARNING – TO REDUCE THE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS:

• An appliance should NEVER be left unattended when plugged in. Unplug from outlet when not in use and before putting on or taking off parts or attachments.
• Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
• Use this appliance only for its intended use as described in this manual. DO NOT use attachments not recommended by Homedics; specifically, any attachments not provided with the unit.
• NEVER operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to the Homedics Service Center for examination and repair.
• Keep the cord away from heated surfaces.
• NEVER drop or insert any object into any opening.
• DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
• DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
• DO NOT use this massager in close proximity to loose clothing or jewelry.
• Keep long hair away from massager while in use.
• DO NOT carry this appliance by the supply cord or use cord as a handle.

• To disconnect, turn all controls to the off position, then remove plug from outlet.
  • DO NOT use outdoors.

• NEVER operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like.

• Use heated surfaces carefully. May cause serious burns. DO NOT use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.

CAUTION: All servicing of this massager must be performed by authorized Homedics service personnel only.

SAVE THESE INSTRUCTIONS

CAUTION – PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE OPERATING.

• This product is not intended for medical use. It is only intended to provide a luxurious massage

• Consult your doctor prior to using this product, if:

• You are pregnant

• You have a pacemaker

• You have any concerns regarding your health

• NOT recommended for use by diabetics.

• NEVER leave the appliance unattended, especially if children are present.
• NEVER cover the appliance when it is in operation.
• DO NOT use this product for more than 15 minutes at a time.
• Extensive use could lead to the product's excessive heating and shorter life. Should this occur, discontinue use and allow the unit to cool before operating.
• NEVER use this product directly on swollen or inflamed areas or skin eruptions.
• DO NOT use this product as a substitute for medical attention.
• DO NOT use this product before bedtime. The massage has a stimulating effect and can delay sleep.
• NEVER use this product while in bed.
• This product should NEVER be used by any individual suffering from any physical ailment that would limit the user's capacity to operate the controls or who has sensory deficiencies in the lower half of their body.
• NEVER use this product in automobiles.
• This appliance is intended for household use only.
• This appliance is designed for personal, nonprofessional use.

INSTRUCTIONS FOR USE

CAUTION: To avoid pinching, DO NOT lean on the back massage mechanism in the cushion when adjusting your body position. DO NOT jam or force any part of your body in the moving massage mechanism.

The unit comes with a screw located on the back of the unit to protect the massage mechanism during shipment, which must be removed before the first use to allow the massage feature to function. Use the provided Allen wrench. Then, properly dispose of the screw. WARNING: Failure to remove screw may cause permanent damage to the massage cushion.

To reduce the risk of electric shock, this unit is equipped with a polarized plug (one blade wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. DO NOT change the plug in any way.

NOTE: For your safety, this unit is equipped with a 15-minute auto-off feature.

1. Untie cord strap, extend cord, and insert plug into a 120-volt household electrical outlet to power the unit.
2. Attach the cushion to most chairs for a luxurious massage as you read, rest, or even work. See page 6 for instructions on the use of the hand control.

STRAPPING SYSTEM

The massage cushion incorporates a unique strapping system that allows you to fasten it to almost any chair. Just slip the straps over the seat or chair and adjust fastening straps to secure.

MAINTENANCE

TO CLEAN

Unplug the unit and allow it to cool before cleaning. Clean only with a soft, slightly damp sponge.

NEVER allow water or any other liquids to come into contact with the unit.

• DO NOT immerse in any liquid to clean.
• NEVER use abrasive cleaners, brushes, or strong chemicals that may or may not be flammable and/or damaging to the product to clean.
• DO NOT attempt to repair the massager. There are no user-serviceable parts. For service, contact Consumer Relations at the telephone number listed in the Warranty section.

TO STORE

Place massager in its box or in a cool, dry place. Avoid contact with sharp edges or pointed objects that might cut or puncture the fabric surface. To avoid breakage, DO NOT wrap the power cord around the unit.

NOTE: NOT recommended for use on wooden surfaces as the zipper may damage the wood. Caution is also recommended when using on upholstered furniture.

NOTE: Only gentle force should be exerted against the unit in order to eliminate any/all risk of injury. You may soften massage force by placing a towel between yourself and the unit.

MOVING MASSAGE MECHANISM

With LED illumination (glows red when heat is activated)

Close-up of a gray and white baby car seat with visible seams and a black cable, no text or symbols present.

NOTE: The moving massage mechanism always “parks” or finishes in its lowest position. It will continue to this position after the power has been turned off. If the electrical supply is interrupted, when power is restored, the mechanism will “park” or move to its lowest position.

MASSAGE ZONES

Zone buttons cause the moving massage mechanism to target specific areas of the back. To select a massage area, press the button and the corresponding LED light will illuminate. To deselect, press the button again and the corresponding LED light will turn off.

FULL BACK

The massage mechanism travels up and down the back.

UPPER BACK

The massage mechanism focuses from the mid to upper back.

HEAT

For soothing heat when massage is on, press the heat Ⓜ button and the corresponding LED light will illuminate. To deselect, press the button again and the corresponding LED light will turn off. For your safety, heat cannot be turned on if massage is not selected.

iHomedics

POWER

To turn on the massage functions, first press the power ⏻ button. The LED indicator will illuminate when the massage cushion is on. To turn off the massage functions, press the button again. The LED indicator will blink while the massage mechanism returns to its lowest point, and then it will turn off.

VIBRATION

To turn on vibration, press the vibration Ⓞ button once for low intensity, again for medium intensity, and a third time for high intensity. The corresponding LED light will illuminate. To turn off vibration, press vibration Ⓞ for a fourth time.

LOWER BACK

The mechanism focuses from the mid to lower back.

CAUTION: All servicing of this massager must be performed by authorized Homedics service personnel only.

SUPPLIER'S DECLARATION OF CONFORMITY

Product Description: SHIATSU + KNEADING & VIBRATION MASSAGE CUSHION WITH HEAT

Model Number: MCS-382H

Trade Name: Homedics

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

U.S. Contact Information

Company: Homedics, LLC.

Address: 3000 N Pontiac Trail, Commerce Township, MI 48390

8:30am-7:00pm EST Monday-Friday 1-800-466-3342

Homedics is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAN ICES-003(B)/NMB-003(B)

2-YEAR LIMITED WARRANTY

Homedics sells its products with the intent that they are free of defects in manufacture and workmanship for a period of 2 years from the date of original purchase, or the date of delivery, whichever is later, except as noted below. Homedics warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.

IMPORTANT: To ensure the most efficient processing of your warranty claim and to stay informed about product updates and new offerings, please register your product at www.Homedics.com/product-registration. Registration is quick, easy, and offers benefits such as faster warranty service, product update notifications, and special promotional offers.

Purchase must have been made from an Authorized Retailer (or their web site) or an Authorized Reseller. Authorized Resellers are Amazon.com, Walmart.com and ebay.com, but only if they say “Shipped and/or Sold by Homedics.” PRODUCTS PURCHASED FROM ANY OTHER ONLINE SELLERS WILL VOID THE WARRANTY. A copy of a sales or gift receipt is required for all warranty claims. This warranty is valid only for the original purchaser or gift recipient from the date of original purchase, or the date of delivery, whichever is later, and is not transferable.

To obtain warranty service on your Homedics product, contact a Consumer Relations representative by email at [e-mail] or by phone at 1-800-466-3342 (USA) or 1-888-225-7378 (Canada). Please have the product model number available and be prepared to describe the nature of the problem. Our Consumer Relations representatives are available Monday-Friday 8:30am-7:00pm EST (USA) or 8:30am-5:00pm EST (Canada). Do not send any products to Homedics without contacting us first and obtaining a Return Authorization number. Homedics will, at its sole discretion, repair, replace, or provide a credit for any product that proves to be defective in materials or workmanship during the warranty period. If a replacement product is provided, it will be of equal or greater value and functionality. Replacement may be with a new or refurbished product or components. If the product is no longer available, a product of equal or greater value may be substituted. Any product or part that is replaced becomes the property of Homedics. The warranty period for any replacement product continues from the purchase or delivery date of the original product, not from the date of replacement.

This warranty does not cover: Products purchased from unauthorized retailers, resellers or distributors; damage caused by misuse, abuse, negligence, accidents, or improper maintenance; use for purposes other than those for which the product was designed or intended; damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions provided with the product; damage resulting from unauthorized repairs, alterations, or modifications; cosmetic damage including, but not limited to, scratches, dents, and broken plastic on ports, unless resulting from defects in materials or workmanship; damage caused by normal wear and tear, including but not limited to, the natural breakdown of colors and materials over extended time and use; damage from external causes such as fire, flooding, earthquakes, or other acts of nature; damage from power surges, power failures, or improper electrical supply; damage to any accessories used in conjunction with a covered product; products with removed, defaced, or otherwise illegible serial numbers or date codes; products sold “AS IS”, as “refurbished”, or as “reconditioned”; freight, shipping, or transportation costs for returning the product; loss of use or any other incidental, consequential, or indirect damages. Any software included with the product is provided “AS IS” unless expressly provided for in any enclosed software limited warranty.

THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS OR PROVIDE A WEB COUPON FOR HOMEDICS' WEBSITE IN LIEU OF REPAIR OR REPLACEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, HOMEDICS' LIABILITY SHALL NOT BE GREATER THAN THE PURCHASE VALUE OF THE PRODUCT.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Some states or countries do not allow limitations on implied warranties or the exclusion or limitation

of incidental or consequential damages, so these limitations may not apply to you. For consumers who are covered by consumer protection laws or regulations in their country of purchase or residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations. This warranty does not exclude, limit or suspend any rights of consumers arising from non-conformity with a sales contract.

Homedics does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the product from a Retailer or remote purchasers, to obligate Homedics in any way beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of Homedics.

For warranty claims, Homedics will cover the cost of shipping the replacement product for valid claims within the USA. Consumers are responsible for the cost of shipping the product to Homedics.

If you have a dispute, we hope to resolve it as quickly and easily as possible. First discuss your dispute with a Consumer Relations representative. If the Consumer Relations representative is unable to resolve your dispute, you agree that either Homedics or you can initiate arbitration as described in this section (the “Arbitration Agreement”). Arbitration means an impartial third party will hear the dispute between Homedics and you and provide a decision. Binding arbitration means the decision of the arbitrator is final and enforceable. A dispute is any unresolved disagreement between Homedics and you. A dispute also includes a disagreement about this Arbitration Agreement’s meaning, application, or enforcement. The arbitrator shall decide any dispute under this Arbitration Agreement. Homedics and you each agree to waive the right to a jury trial or a trial in front of a judge in a public court. This Arbitration Agreement has only one exception regarding the disputes that are arbitrable: Either Homedics or you may still take any dispute to small claims court. This Arbitration Agreement is governed by the Federal Arbitration Act. The American Arbitration Association (AAA) will administer each arbitration and the selection of arbitrations will be according to applicable AAA rules. The arbitration will be held in the state of your residence. Neither Homedics nor you will be entitled to join or consolidate disputes by or against others as a representative or member of a class, to obtain relief in any arbitration in the interests of the general public, or to act as a private attorney general (the “Class Action Waiver”). Homedics will cover the cost of arbitration for any non-frivolous claims, but not the claimant’s attorney fees. If any provision related to this arbitration agreement is found to be illegal or unenforceable, then such provision shall be severed from the arbitration agreement, but the rest of the agreement shall remain enforceable and in full effect. Homedics or you each can exercise any lawful rights or use other available remedies to: Preserve or obtain possession of property; exercise self-help remedies including setoff rights; or obtain injunctive relief (including public injunctive relief), attachment, garnishment, or appointment of a receiver by a court of competent jurisdiction. The substance of any disputes where public injunctive relief is available shall be decided by the arbitrator. Only if the claimant succeeds on its claim permitting the remedy of a public injunction may such claimant request that a court of competent jurisdiction enter an injunction in conformity with the arbitral award. You have the right to opt out of this Arbitration Agreement. If you opt out, neither you nor Homedics can require the other to participate in an arbitration proceeding. To opt out, you must contact Homedics by email at the address specified below no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product. You must provide: (a) your name and address; (b) the date on which the product was purchased; (c) the product model number; and (d) the serial number found on the product. Opting out of the Arbitration Agreement shall not be construed as a modification of any other terms, including the Class Action Waiver.

For more information regarding our product line in the USA, please visit: www.Homedics.com. For Canada, please visit: www.Homedics.ca.

FOR SERVICE IN THE USA

[e-mail]

8:30AM-7:00PM EST MONDAY-FRIDAY

1-800-466-3342

FOR SERVICE IN CANADA

[e-mail]

8:30AM-5:00PM EST MONDAY-FRIDAY

1-888-225-7378

© 2025 Homedics, LLC. All rights reserved.

Homedics is a registered trademark of Homedics, LLC.

Distributed by Homedics, LLC, 3000 N Pontiac Trail, Commerce Township, MI 48390

IB-MCS382H

Homedics

QR code image containing encoded data, no visible human-readable text

MCS-382H | L-02390, Rev. 2

MISES EN GARDE IMPORTANTES

LORS DE L'UTILISATION DE PRODUITS ÉLECTRIQUES, EN PARTICULIER LORSQUE DES ENFANTS SONT PRÉSENTS, DES MESURES DE SÉCURITÉ DE BASE DOIVENT TOUJOURS ÊTRE SUIVIES, DONT LES SUIVANTES : LIRE TOUTES LES INSTRUCTIONS AVANT L'UTILISATION.

DANGER – POUR RÉDUIRE LE RISQUE DE CHOC ÉLECTRIQUE :

SAVE THESE INSTRUCTIONS

CAUTION – PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE OPERATING.

Close-up of a modern baby seat with gray and white design, showing seat structure and neck (no text or symbols visible)

Adresse : 3000 N Pontiac Trail, Commerce Township, MI 48390