Excellent 175 - Infrared panel Livn - Free user manual and instructions

Product type	Infrared panel
Brand	Livn
Model	Excellent 175 (XB175-Wi-Fi)
Power	175 W
Dimensions (W x H)	30 x 60 cm
Power supply	230 V ~ 50 Hz
Standby consumption	< 1 W
WiFi frequency	2.4 GHz (2.400-2.4835 GHz)
Max RF power	20 dBm
Installation	Wall-mounted (mounting kit included) or portable (optional feet)
Minimum safety distance	Front: 40 cm, sides: 20 cm, floor: 20 cm
Surface temperature	Approximately 95 °C
Control	Touch + remote control + smartphone app (Livn)
Functions	Adjustable thermostat, timer, child lock, open window detection, temperature calibration, beep disable
Connectivity	Built-in WiFi (2.4 GHz only)
Mobile app	Livn (iOS and Android)
Voice compatibility	Yes via smart scenarios
Heating type	Infrared radiation
Surface material	Glass
Available color	White or black
Warranty	2 years
Cleaning	Soft damp cloth or glass cleaner; never immerse
Safety	Do not cover, do not use if glass is damaged, do not place under a socket
Manufacturing	China

Frequently Asked Questions - Excellent 175 Livn

How to install the Livn Excellent 175 infrared panel?

Use the included template to mark the holes, drill with an 8 mm bit, insert the wall plugs, screw, then mount the panel on the screws and slide it to the left then down to lock it. Maintain a safety distance of at least 20 cm from the floor and sides, and 40 cm in front.

Can I use the device without WiFi connection?

Yes, you can use the touch buttons on the device or the remote control to adjust the temperature, timer and child lock. WiFi is only needed for control via the app.

How to connect the panel to the Livn app?

Scan the QR code in the manual to download the Livn app, create an account, then press the Power button to turn on the panel. In the app, choose 'Add device' > 'Add manually' > 'Home appliances (Small)' > 'Heater'. Follow the instructions to connect to the 2.4 GHz WiFi network.

What to do if WiFi does not connect?

Check that your router is on 2.4 GHz and the password is correct. Reset WiFi by pressing and holding the WiFi button for 5 seconds until it blinks. If necessary, switch to AP mode by pressing and holding the Timer button for 5 seconds then try again. You can also factory reset the device.

What is the minimum safety distance?

Maintain at least 40 cm in front of the panel and 20 cm on the sides and from the floor. Do not place any object within 20 cm. Non-compliance may cause overheating and void the warranty.

How to clean the panel?

Unplug the device and let it cool completely. Use a soft, damp cloth. For glass models, a glass cleaner is suitable. Never use abrasive materials or solvents, and never immerse the device in water. Dry it completely before turning it back on.

Can the panel be used in a bathroom?

The device should not be placed directly below a power socket. It is not designed for use in humid rooms like a bathroom unless installed away from water sources and in compliance with local electrical standards. Consult a qualified electrician.

How to activate the child lock?

Press and hold the Power button for 3 seconds until the screen displays 'CL'. To deactivate, repeat the same operation.

What to do if the panel does not heat?

Check that the device is on (Power button) and the set temperature is higher than the room temperature. Make sure the open window detection function is not activated (if the window symbol blinks, wait 30 minutes or disable it). If the problem persists, contact an authorized Livn dealer.

What is the warranty for the Livn Excellent 175 infrared panel?

Livn offers a 2-year warranty against manufacturing and material defects from the date of purchase. For any claim, contact your Livn dealer with proof of purchase. Any unauthorized opening or repair attempt voids the warranty.

USER MANUAL Excellent 175 Livn

Simple line drawing of a rectangular panel or holder with a side clip, no text or symbols present.

EN Instruction manual

NL Handleiding

Read the installation and operating instructions completely before starting any installation works and save the instructions for later use.

DESCRIPTION OF THE SYMBOLS

Before using this heater, please refer to the corresponding section in this instruction manual.

In accordance with European directives applicable to this product.

WARNING: in order to avoid the heater overheating, do not cover it.

The crossed-out wheeled bin symbol indicates that the item should be disposed of separately from household waste. The item should be handed in for recycling in accordance with local environmental regulations for waste disposal. By

separating a marked item from household waste, you will help reduce the volume of waste sent to incinerators or land-fills and minimise any potential negative impact on human health and the environment.

SECTION 1 : SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1.1 Product related safety warnings

• Livn infrared heaters operate at a surface temperature of around 95^ C when wall mounted. Do NOT touch the heater when switched on.
• Prolonged contact may cause injuries or burns.
• Do NOT cover the heater with anything. Covering may cause overheating and can result in fire.
• The heater should NOT be used to dry textiles and no objects shall be placed or leaned against the heater.
• Keep a distance of at least 40cm in the front and 20cm on the sides to any object, wall. Failure to do so will cause heat to build up behind the heater and will void your warranty.
• This heater is designed to be wall mounting, please don't mount them on the ceiling.
• This heater can be easily operated using your smartphone, via the same WLAN, via a different WLAN, or via a 3G or 4G mobile network. This makes it possible to operate your heater remotely, without your direct supervision. However, please make sure that all safety precautions stated in this manual must be taken even with remote operation.

1.2 Dangers for children and persons with limited abilities

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance
• CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Do NOT operate the heater in small rooms when occupied by people not capable of leaving the room by themselves. The surface of the heater can reach a surface temperature of up to 95°C, keep out of reach of children and disabled persons.
• Keep away babies and children from all packaging material such as plastic bags to avoid danger of suffocation.

1.3 Electric safety directions

• When installing, repairing or servicing the heater it must be turned off and disconnected from power. Before installation please check if the heater is free of damages.
• If the heater or the power cord is damaged in any form do NOT use the heater and contact your Livn dealer for repair or replacement. Repairs, maintenance or any changes must be carried out by an authorized Livn dealer.
• DO NOT attempt to repair the heater by yourself, this will void your warranty.
• If the heater has been dropped do NOT operate it and contact your Livn dealer to make sure it is free of any damages.
• This heater is designed to operate at 230V, 50Hz AC. If your supply mains do not comply with this, do NOT use the heater.
• The heater must not be located immediately below a socket-outlet.
• WARNING: the glass heater must not be used if the glass surface is damaged.
• WARNING: do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

SECTION 2: HOW TO CARE FOR YOUR LIVN HEATER

2.1 Cleaning

Always unplug your heater and let it cool down completely before cleaning. Never dip into water and never splash water on it. Clean the heater with a soft damp cloth. For glass models use a soft cloth and glass cleaner. Never use a wet cloth and make sure to dry the heater when clean with a dry cloth. Do not use any abrasive materials, solvents or harsh cleaning sponges as this could cause scratches or other irreparable damage. Before operating the heater again it must be completely dry.

2.2 Using/Working

Please note that the heater may discolour with use. This is due to airborne pollution and is not a fault. Do not cover your heater with a picture foil and do not paint or print the heater yourself. This might cause damage to the heating element and will void your warranty. If you notice any noise, smells, visible changes or exceptionally high temperatures please discontinue use and contact an authorised Livn dealer.

2.3 Repair

Repairs must be carried out by authorised Livn dealers or by Livn directly. If you attempt to alter the product or to proceed with any repairs yourself it will void your warranty.

2.4 Disposal

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

SECTION 3: MOUNTING INSTALLATION

Note: the kit supplied in the package is designed for mounting on a solid wall. If mounted onto other types of walls, you will need appropriate fixings (not supplied). Please make sure the wall is safe to mount. We highly recommend having the panel installed by a qualified electrician or installer authorized by Livn. The heater must be at least 20 cm removed from all objects, walls, etc.; the distance to the floor must be at least 20 cm.

Simple line drawing of a mechanical clamp or bracket with a labeled wall (no text or symbols on the diagram itself)

Diagram of a rectangular panel with an arrow indicating direction, labeled 'WALL' at the bottom (no text or symbols on the panel itself)

Step 1. Use the supplied template to mark the position of the holes on the wall.

Step 2. Drill holes using an 8mm drill.

Step 3. Insert the dowels into the holes.

Step 4. Screw in the supplied screws to the wall.

Step 5. Mount the panel on the screws.

Step 6. Move the panel to the left and then down until it's secured.

4.1 General introduction of the control system

The Excellent-Wi-Fi range has an integrated Wi-Fi control box, meaning there is no other additional thermostat needed to control the heater. Once the heater has been connected to the APP, the smartphone will take control and communicate with the control box. If your home internet is not working, it is still possible to operate the heater via the control box manually, once the heater is re-connected to the Wi-Fi, the smart phone will take control again.

4.2 Buttons on the heater:

1. Power button
2. Wi-Fi button
3. "+" button
4. "-" button
5. Timer button
6. Heating status indicator

4.3 Screen display:

1. Open window Sign
2. Timer Sign
3. Wi-Fi Sign
4. Temperature

4.4 Remote control buttons:

1. Power button
2. Child lock button
3. • button
4. • button
5. Timer button

4.5 Manual control via the button on the heater

4.5.1 Adjust desire temperature

Activate the power switch, press power button to power on the heater, adjust your desired temperature by pressing “-” or “+” button.

4.5.2 Countdown timer

Press timer button and "00H" will appear on the screen and you can set the desired countdown timer by pressing "-" and "+" button.

4.5.3 Child lock

Press and hold the "Power" button for 3 seconds, the screen will show "CL" to activate the child lock function, press and hold the "Power" button again to deactivate.

4.5.4 Open window detection

This heater is equipped with an open window detection function. If our control system detects that the room temperature decreases dramatically in short period when the heater is in the heating status, it will recognise that a window is open. The window sign on the screen will start to flash and the heater will power off for 30 minutes and get back to the previous setting automatically after 30 minutes.

If you would like to deactivate this function, please power on the heater, press and hold the “-” button on the heater for 5 seconds, and the open window sign on the screen will disappear accordingly. Follow the above operation again to activate it.

4.5.5 Temperature calibration

Power on the heater, Press and hold “+” button for 5 seconds to enter the temperature calibration, adjust the number by pressing “-” or “+” button, the calibration ranges from -5 to +5 degrees.

4.5.6 Wi-Fi reset

Power on the heater, press and hold "Wi-Fi" button for 5 seconds until the Wi-Fi indicator starts to flash to reset the Wi-Fi connection.

4.5.7 Wi-Fi function ON/OFF

Power on the heater, press and hold “Timer” button for 10 seconds to deactivate the Wi-Fi function of this heater and the Wi-Fi sign on the screen will disappear, long press “Timer” button for 10 seconds to activate it on again.

4.5.8 Mute the "Beep" Sound

If you would like to mute the "Beep" sound when operating the heater, please press the "Power" button until screen shows "OFF", press and hold the "-"button for 3 seconds to mute the "Beep" Sound, long press the "-" button to activate it again.

4.6 Remote controller operation

This heater also equipped with the remote controller, which you can use to operate:

• Set the desire room temperature
• Countdown timer
• Child lock (screen shows CL when child lock was activated)

4.7 Explore more with the APP

After connecting this device to the APP, you can have the easy operation:

• Set up the schedules for heating
• Turn on countdown timer
  • Calibrate the temperature sensor
• Mute the "beep" sound
  • Using smart scenarios
  • Voice control your heater

4.8 Wi-Fi and APP operation:

4.8.1 Download the Livn APP

Scan the QR code to download the "Livn" APP or search "Livn" APP on APP store or Google play store to start the procedure to download the APP, open the APP and register with your phone number or Email address.

4.8.2 Connect to Wi-Fi:

Step 1: activate the Power switch, press the "Power" button, the Wi-Fi sign will start to flash rapidly, open the APP on your smart phone and add your device. Choose "Add Device", then "Add Manually", "Home Appliances (Small)" and then choose "Heater" to add the device.

Step 2: enter the Wi-Fi password of your home network. Please make sure your home Wi-Fi is working as well as keep the heater and smartphone as close as possible to the Wi-Fi router.

Please notice that this heater is only working with 2.4GHz Wi-Fi networks, it doesn't support 5GHz networks currently. Also, make sure your internet router has enough capacity to add a new device.

Step 3: wait till the connecting status shows 100% to finish the settings and the Wi-Fi signal on the control box will stop flashing.

If you still fail to establish a connection, please power off the heater and power it back on again after a few seconds. Long press the "Timer" button on the touch screen for 5 seconds until the Wi-Fi indicator is flashing slowly and repeat the connection process under the AP mode.

If above procedure is not working, please try to reset to the factory mode and try the connection again.

If all the above is not working and the Wi-Fi single light is flashing as expected, please try to disconnect an already connected smart device from your current Wi-Fi router and try to connect this heater to the Wi-Fi router.

SECTION 5: TECHNICAL SPECIFICATIONS

Panels covered by these instructions are listed in the table below.

**Model	Power	Size	Mounting
5962500 + 5962510 (XB175-Wi-Fi)	175W	30*60cm	Wall or *Portable
5962520 + 5962530 (XB350-Wi-Fi)	350W	60*60cm	Wall or *Portable
5962540 + 5962550 (XB500-Wi-Fi)	500W	60*90cm	Wall or *Portable
5962560 + 5962570 (XB700-Wi-Fi)	700W	60*120cm	Wall or *Portable

• Frequency band(s) in which the radio equipment operates: 2.400-2.4835GHz;
• Maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates: 20dBm.

*This heater is suitable for portable usage, however, the standing feet is not included in the package and need to be purchased separately.

**Product reference
Art. 5962500 Livn infrared panel Excellent 175 30x60cm whiteArt. 5962510 Livn infrared panel Excellent 175 30x60cm blackArt. 5962520 Livn infrared panel Excellent 350 60x60cm whiteArt. 5962530 Livn infrared panel Excellent 350 60x60cm blackArt. 5962540 Livn infrared panel Excellent 500 90x60cm whiteArt. 5962550 Livn infrared panel Excellent 500 90x60cm blackArt. 5962560 Livn infrared panel Excellent 700 120x60cm whiteArt. 5962570 Livn infrared panel Excellent 700 120x60cm black	EAN 8712757482528EAN 8712757482535EAN 8712757482542EAN 8712757482559EAN 8712757482566EAN 8712757482573EAN 8712757482580EAN 8712757482597
Made in: China

SECTION 6: WARRANTY

Livn offers a 2 year manufacturing warranty on the heating panel.

Within the warranty period from date of purchase, Livn will repair or replace your heater where the fault is due to defects in workmanship or materials. Please contact your local Livn dealer in the event of a warranty claim and return the heater together with proof of purchase.

The warranty covers the repair or replacement of the heater only and Livn shall not be liable for any other occurring costs such as installation cost or any other consequential losses however incurred. Please note that tampering with or opening the heater in any way will void your warranty. The removal of the serial number on the back of the heater will also void this warranty. All labels on the back of the heater shall not be removed.

ErP Information requirement for the electric local space heaters
Models: 5962500 + 5962510 (XB175-Wi-Fi)
Item	Sign	Value	Unit	Item	Unit
Heat output				Type of heat input, for electric storage local space heaters only (Select one)
Nominal heat output	Pnom	0.175	kW	manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	0.0	kW	manual heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption				fan assisted heat output	No
At nominal heat output	elmax	0.175	kW	Type of heat output/room temperature control (select one)
At minimum heat output	elmin	0.0	kW	Single stage heat output and no room temperature control	No
In Standby mode	eISB	0.001	kW	two or more manual stages, no room temperature control	No
				with mechanic thermostat room temperature control	No
				with electronic room temperature control	No
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	Yes
				Other control options (multiple selection possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	Yes
				with distance control option	No
				with adaptive start	No
				with working time limitation	No
				with black bulb sensor	No
Models: 5962520 + 5962530 (XB350-Wi-Fi)
Item	Sign	Value	Unit	Item	Unit
Heat output				Type of heat input, for electric storage local space heaters only (Select one)
Nominal heat output	Pnom	0.35	kW	manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	0.0	kW	manual heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption				fan assisted heat output	No
At nominal heat output	elmax	0.35	kW	Type of heat output/room temperature control (select one)
At minimum heat output	elmin	0.0	kW	Single stage heat output and no room temperature control	No
In Standby mode	eISB	0.001	kW	two or more manual stages, no room temperature control	No
				with mechanic thermostat room temperature control	No
				with electronic room temperature control	No
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	Yes
				Other control options (multiple selection possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	Yes
				with distance control option	No
				with adaptive start	No
				with working time limitation	No
				with black bulb sensor	No
Models: 5962540 + 5962550 (XB500-Wi-Fi)
Item	Sign	Value	Unit	Item	Unit
Heat output				Type of heat input, for electric storage local space heaters only (Select one)
Nominal heat output	Pnom	0.5	kW	manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	0.0	kW	manual heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption				fan assisted heat output	No
At nominal heat output	elmax	0.5	kW	Type of heat output/room temperature control (select one)
At minimum heat output	elmin	0.0	kW	Single stage heat output and no room temperature control	No
In Standby mode	eISB	0.001	kW	two or more manual stages, no room temperature control	No
				with mechanic thermostat room temperature control	No
				with electronic room temperature control	No
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	Yes
				Other control options (multiple selection possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	Yes
				with distance control option	No
				with adaptive start	No
				with working time limitation	No
				with black bulb sensor	No
Models: 5962560 + 5962570 (XB700-Wi-Fi)
Item	Sign	Value	Unit	Item	Unit
Heat output				Type of heat input, for electric storage local space heaters only (Select one)
Nominal heat output	Pnom	0.7	kW	manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	0.0	kW	manual heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption				fan assisted heat output	No
At nominal heat output	elmax	0.7	kW	Type of heat output/room temperature control (select one)
At minimum heat output	elmin	0.0	kW	Single stage heat output and no room temperature control	No
In Standby mode	eISB	0.001	kW	two or more manual stages, no room temperature control	No
				with mechanic thermostat room temperature control	No
				with electronic room temperature control	No
				electronic room temperature control plus day timer	No
				electronic room temperature control plus week timer	Yes
				Other control options (multiple selection possible)
				room temperature control, with presence detection	No
				room temperature control, with open window detection	Yes
				with distance control option	No
				with adaptive start	No
				with working time limitation	No
				with black bulb sensor	No

4.4 Knoppen afstandsbediening: