Sonicare Power Flosser 5000 HX3811 - Interdental brush PHILIPS - Free user manual and instructions

Product type	Electric oral irrigator (interdental brush)
Brand	Philips
Model	Sonicare Power Flosser 5000 HX3811
Power supply	Power adapter (100-240 V) model WAC1001
Cleaning modes	Cleaning (with pacer) and Deep Clean (pulse-wave technology)
Intensity settings	10 levels
Included tips	Standard tip, comfort tip, quad-stream tip (depending on configuration)
Reservoir capacity	Approx. 500 ml
Timer	Yes, in Cleaning mode (30-second pause)
Pulse-wave technology	Yes, in Deep Clean mode
Pause switch	Yes, on the handle
Maintenance	Weekly cleaning; descaling with white vinegar if necessary
Tip replacement	Every 6 months
Warranty	2 years
Safety	Numerous warnings; do not immerse adapter; use by children from 6 years under supervision
Spare parts	Tips, power adapter
Electromagnetic compatibility	Compliant with standards; compatible with pacemakers under medical advice

Frequently Asked Questions - Sonicare Power Flosser 5000 HX3811 PHILIPS

Can I use mouthwash in the reservoir?

Yes, you can add mouthwash to the water. After use, rinse the appliance by running warm water through the reservoir to prevent clogging. It is not recommended to use essential oils.

Are tips from other brands compatible?

No, only tips for the Philips Sonicare electric flosser are compatible. Tips from other brands and Philips AirFloss tips are not suitable.

How often should I replace the tip?

It is recommended to replace the tip every 6 months or immediately if damaged. You can purchase replacement parts on philips.com or from your retailer.

How do I clean the appliance?

Clean the appliance once a week. The reservoir and its lid can be washed by hand or in the dishwasher. The base and handle can be cleaned with a soft cloth and mild soap. Rinse the tips with warm water.

How do I descale the tip?

If the tip is clogged, soak it in a mixture of 2/3 water and 1/3 white vinegar for 5 minutes, then rinse with warm water.

Can I use the appliance with braces?

Yes, the quad-stream tip is specially designed to clean around orthodontic brackets. Place the tip on each bracket and make a small circular motion.

What should I do if my gums bleed?

Mild bleeding may occur during the first few days. If bleeding persists after one week of use, consult your dentist.

Is the appliance safe for people with pacemakers?

This product complies with electromagnetic safety standards. If you have a pacemaker or any other implanted device, consult your doctor before use.

How do I enable or disable the pacer?

Press and hold the power button and mode button simultaneously for 5 seconds. If all lights flash once, the pacer is disabled; if they flash twice, it is enabled.

What if the appliance does not work?

Check that the adapter is properly plugged in and the reservoir is correctly in place. Make sure the pause switch on the handle is in the on position. If the problem persists, contact Philips customer service.

USER MANUAL Sonicare Power Flosser 5000 HX3811 PHILIPS

English 6

Español 24

Français (Canada) 44

6 English

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

DANGERS

To reduce the risk of electrocution:

• Do not place or store product where it can fall or be pulled into a tub or sink.
• Do not place in or drop into water or other liquid.
• Do not use while bathing.
• Do not immerse the power adapter or base in water or any other liquid.
• After cleaning, make sure the power adapter is completely dry before you connect it to a power outlet.
• Do not reach for a product that has fallen into water. Unplug immediately.

WARNINGS

To reduce the risk of burns, electrocution, fire or physical injury:

- To avoid damage to the product, do not place the product or parts in the dishwasher for cleaning unless otherwise instructed.

- Do not use nozzles other than the ones recommended by the manufacturer.

- Only use the power adapter (WAC1001) provided with the Power Flosser.

- If the power adapter or power cord is damaged, stop using it.

- Always replace the power adapter with one of the original type in order to avoid a hazard.

- Do not plug into an outlet with a voltage other than specified on the bottom of the product. This product is designed to operate within a range of 100 to 240 volts. Voltage converters do not ensure voltage compatibility.

- Never force the plug into an outlet; if the plug does not easily fit into the outlet, discontinue use.

- Discontinue use if the product appears damaged in any way (power cord, handle, hose, reservoir, nozzles, etc.).

- Keep the power cord away from heated surfaces.

- Do not use the product outdoors.

- The maximum altitude of use is 14,500 feet.

- Do not use the product if dropped into water.

- This product is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety.

- Children (ages 6+) should be supervised to ensure that they do not play with the product.

- Philips Sonicare Power Flosser is a personal care device and is not intended for use by multiple users.

- This product contains no user serviceable parts. If the product is damaged, contact the Consumer Care Center in your country.

- For connection to a power supply not in the U.S.A., use a power cord of the proper configuration for the power outlet.

• If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
• Do not fill the reservoir with hot water. Hot water may cause burns.

MEDICAL WARNINGS

1. Consult your dental professional before you use this product if you have had oral or gum surgery in the previous 2 months. 2. Do not use this product for more than 5 minutes in each two-hour period. 3. Contact your dental professional if excessive bleeding occurs after using this product or bleeding continues to occur after 1 week of use. 4. Discontinue use of this product and contact a physician/dentist if discomfort or pain is experienced. 5. This appliance has only been designed for cleaning teeth and gums. Do not use it for any other purpose (e.g., eyes, nose, and ears). 6. This product complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, consult your physician or the manufacturer of the implant device. 7. Consult your physician if you have other medical concerns.

SAVE THESE INSTRUCTIONS

Introduction

Welcome to Philips! Congratulations on your new Sonicare Power Flosser. To fully benefit from the support that Philips offers, register your product at philips.com/welcome.

Intended Use

The Philips Sonicare Power Flosser is an oral irrigator intended to remove plaque and food debris between teeth and the tooth surface in order to reduce tooth decay and improve and maintain gum health. This product is intended for consumer home use, normally used at least once a day. Use by children (ages 6+) should be with adult supervision.

Your Philips Sonicare Power Flosser (Fig. 1)

1 Reservoir lid 2 Reservoir 3 Mode button 4 Mode indicator 5 On/off button 6 Intensity dial 7 Hose 8 Hose storage compartment 9 Base 10 Handle dock 11 Handle 12 Pause switch 13 Nozzle eject button 14 Quad Stream nozzle* 15 Comfort nozzle* 16 Standard nozzle* 17 Power adapter

*Note: The contents of the box may not include all items shown depending on the product configuration purchased.

Nozzles

To see what type of nozzles you have, check the code at the base of the nozzle. Each nozzle type provides different benefits.

Nozzle label F1 F2 F3

Nozzle Name Standard nozzle	Comfort nozzle	Quad Stream nozzle
Benefit Standard nozzle with a single stream of water for removing debris and plaque.	Soft rubber nozzle for comfort and ease of positioning for those with sensitive gums.	Soft rubber nozzle that directs water into a cross-shaped stream that gently removes plaque for an effortlessly thorough clean.

Modes

Your Power Flosser is equipped with two modes:

Clean

This mode, with pacer, provides standard water pressure for a great clean.

Deep clean

This mode, with Pulse Wave technology, provides strong and gentle pulses of water for a thorough clean.

Note: For details on "Pulse Wave technology" and "pacer" (see 'Features').

Selecting modes

1 Turn on the device by pressing the on/off button. 2 Press the mode button to select desired mode.

Intensity Settings

Your power flosser comes with 10 different intensity settings. To manually change the intensity, turn on the base and turn the intensity dial to the setting you prefer.

Note: For first time use, start the device from the lowest setting. It is recommended to increase the intensity you use over the course of a few weeks. This can give better cleaning benefits as you are able to tolerate higher settings.

Features

Pacer

The clean mode has a pacer. This feature indicates when you are supposed to move to the next section of your mouth via a short pause in the waterflow.

Note: This feature is on clean mode only.

Activating or deactivating pacer

You can activate or deactivate the pacer feature by holding the on/off button and the mode button simultaneously for 5 seconds.

• When deactivated, all the lights will flash once.
• When activated, all the lights will flash twice.

Pulse Wave technology

The deep clean mode has a "Pulse Wave technology" feature. The flow of the water increases and decreases in intensity, providing a brief pause during which you can move the nozzle to the next space between your teeth.

Getting started

1 Connect the small plug into the bottom of the base and connect the power plug in any 100-240V power outlet.

2 Remove the reservoir from the base.

Note: Make sure the product is powered off before you remove the reservoir.

3 Open the lid, fill the reservoir with lukewarm water to the MAX fill line.

4 Close the lid. Place the reservoir back on the base.

Note: Press down firmly to ensure there is no gap between the reservoir and the base.

5 Insert your preferred nozzle into the handle. Press the nozzle down until you hear a "click".

6 Press the on/off button on the base station to turn on the product. Select your desired mode and intensity.

7 Remove the handle from the base and point the tip of the nozzle into the sink. Slide the pause switch on the handle to the 'on' (up) position and wait until the water stream comes out of the tip of the nozzle. Stop the flow of water by sliding the pause switch to the 'off' (down) position.

Note: This step is for first time use after purchase only.

8 Press the on/off button on the base again to turn off the product.

Using your Power Flosser

1 Make sure that the pause switch on the handle is in the 'off' position. 2 Press the on/off button on the base to turn on the product.

3 Place the nozzle tip in your mouth. Lean over the sink and partially close your lips over the nozzle to avoid splashing. Leave enough space to allow water to flow from your mouth into the sink.

Standard and Comfort Nozzle

With the base station turned on:

a Position the nozzle tip just above the gum line at a 90-degree angle.

b Slide the pause switch on the handle to the 'on' position to start the water flow.

c Starting from your back teeth in your upper or lower jaw, slide the nozzle tip along the gum line and pause briefly between each tooth. Continue to clean both inside and outside of your teeth in one arch of your mouth for 30 seconds.

Note: Remember to clean the inside of your teeth.

d Repeat in the other arch of your mouth for another 30 seconds until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Note: You can stop the water flow during use by sliding the pause switch on the handle to the 'off' position (motor will pause).

Quad Stream Nozzle

With the base station turned on:

a Position the nozzle tip just above the gum line at a 90° angle. Press gently so that the nozzle tip is in contact with the gum line and the teeth.

b Slide the pause switch on the handle to the 'on' position to start the water flow.

c Starting from your back teeth in your upper or lower jaw, slide the nozzle tip along the gum line and pause briefly between each tooth. Continue to clean both inside and outside of your teeth in one arch of your mouth for 30 seconds.

Note: Remember to clean the inside of your teeth.

d Repeat in the other arch of your mouth for another 30 seconds until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Note: You can stop the water flow during use by sliding the pause switch on the handle to the 'off' position (motor will pause).

Cleaning orthodontic brackets with the Quad Stream nozzle

a To clean around orthodontic brackets, place the nozzle tip over each bracket.

b Gently rotate the nozzle tip around the bracket in a small circle before moving to the bracket on the next tooth.

After each use

1 When you are finished, turn off the product. 2 Pick up and empty the reservoir. 3 Remove the nozzle from the handle by pushing the eject button on the back of the handle.

4 Rinse the nozzle under the tap.

5 Insert the nozzle back into the handle.

6 Dry any excess water off the tether and handle.

Cleaning

The product needs to be cleaned once a week. Clean the device and the accessories as follows:

Reservoir and lid

	✓	✓	✓

Gently remove the reservoir from the unit. The reservoir can be hand washed with warm water and mild soap or cleaned in the dishwasher.

Base and handle

	✓	×	×

When necessary, you can clean the outside of the base and the handle with a soft cloth and mild soap.

Nozzles

	✓	✓	✓

Regular Cleaning:

Remove the nozzle from the handle. Rinse the tip under warm water.

Every few months, or if your nozzle becomes clogged:

Soak the nozzle in a container of 2 parts water and 1 part white vinegar for 5 minutes. Rinse the nozzle with warm water.

Internal components, hose and handle

Fill the reservoir with warm water and add 1-2 tablespoons of white vinegar. Remove the handle, point the nozzle at the sink and turn on the product to run the solution through the unit until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water.

Storage

If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Replacement

Replace nozzles every 6 months or immediately when damaged. To buy accessories or spare parts, visit philips.com or go to your local Philips Sonicare dealer. You can also contact the Philips Consumer Care Center in your country (see the international warranty leaflet for contact details).

The following spare parts are available:

• Standard nozzle
• Comfort nozzle
• Quad Stream nozzle

Note: The availability of spare parts may differ by country.

Frequently asked questions Question Answer

Can I use mouthwash or essential oils in my reservoir?	It is not recommended to use essential oils in the reservoir. Mouthwash can be mixed with water and used in the reservoir. After using mouthwash, rinse the device to prevent clogging by partially filling reservoir with warm water and running product with tip pointed into sink until reservoir is empty.
Will other nozzles fit on my Philips Sonicare Power Flosser?	Only Philips Sonicare Power Flosser nozzles will work with this device. Nozzles from other brands and Philips AirFloss nozzles are not compatible with this product.
How often do I need to replace my nozzle?	We advise you to replace your nozzle after 6 months of use. You can find more information about buying replacement parts at philips.com

Locating the model number

Look on the bottom of the base for the model number (HX37XX).

Warranty and support

Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will

be repaired or replaced at Philips' expense provided that convincing proof of purchase in the qualifying period is provided. Philips recommends use of genuine Sonicare Nozzles for optimal performance. Use of other Nozzles may damage your Power Flosser and limit your warranty protection. Contact our Consumer Care Center at 1-800-682-7664 or www.philips.com/sonicare-warranty (North America), outside North America contact your local Philips Consumer Care Center. For product information and online user instructions, visit: https://www.usa.philips.com/c-w/support-home/sonicare (North America) or www.philips.com/support (outside North America).

WARRANTY EXCLUSIONS

What is not covered under warranty:

• Reservoir
• Nozzles
• Damage caused by use of unauthorized replacement parts or unauthorized nozzles
• Damage caused by misuse, abuse, neglect, alterations or unauthorized repair
• Normal wear and tear, including chips, scratches, abrasions, discoloration or fading

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Disposal

Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

Label of the F1 F2 F3 nozzle

After each use

https://www.usa.philips.com/c-w/support-home/sonicare

IMPLIED WARRANTIES

Standard and comfort nozzles

• Standard nozzle
• Comfort nozzle
• Quad jet nozzle

WARRANTY EXCLUSIONS

www.philips.com/Sonicare

www.philips.ca/sonicare

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Philips and the Philips shield are trademarks of KPNV.

Sonicare and the Sonicare logo are trademarks

of Philips Oral Healthcare, LLC and/or KPNV.

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