38710 - Food warming station Vollrath - Free user manual and instructions

Product Type	Food Holding Station
Brand	Vollrath
Model	38710
Number of Compartments	4 standard compartments
Configuration	Closed base, breath guard included
Power Supply	120 V AC
Dimensions (W x D x H)	Approximately 48 x 24 x 24 inches (121.9 x 61 x 61 cm)
Available Finishes	Black, wood-like (walnut, cherry), granite, white, natural American, brushed aluminum
Main Function	Keeping hot foods at serving temperature
Heating Type	Moist heat with water pans
Controls	Rotary thermostat (off at position 0), power indicator light
Temperature Range	Adjustable via thermostat, holds minimum 140°F (60°C)
Water capacity per pan	Approximately 2 liters of fresh, clean water per pan
Maximum depth of food pans	4 in (10 cm)
Intended Use	Commercial food service operations (buffet, cafeteria)
Maintenance	Daily cleaning with damp cloth and soapy water; avoid caustic and abrasive products
Cleaning the breath guard	Use a microfiber cloth and mild acrylic cleaner (e.g., Novus, Plexi-Clear)
Safety	Unplug before cleaning; do not immerse; use on horizontal surface; do not use unattended
Spare Parts	Available on Vollrath.com
Repairability	Do not repair yourself; contact Vollrath technical service
Warranty	Manufacturer warranty against defects in materials and workmanship; begins on purchase date

Frequently Asked Questions - 38710 Vollrath

How to use the thermostat?

Turn the thermostat to the desired position. Position 0 turns off the unit. The power indicator light turns on when the compartment is heating. For preheating, set to maximum for 60 minutes, then reduce to keep foods at least 60°C.

How much water should be put in the pans?

Fill each water pan with approximately 2 liters of fresh, clean water. Do not overfill to avoid spills. Water level should be checked periodically (every 2 hours approximately) and hot water can be added if necessary.

Can you cook food with this station?

No, this unit is designed only for holding already cooked foods hot. It should not be used to cook raw foods or reheat prepared dishes. Foods should be placed in the station at the correct serving temperature.

What to do if the unit is not heating?

First check that the unit is plugged into an outlet corresponding to the rated voltage. Ensure the power supply voltage is correct. If the problem persists, check the water level in the pans. If nothing works, contact Vollrath technical service.

How to clean the breath guard?

Use a clean, soft, lint-free cloth (microfiber) with a mild cleaner such as hot water and a little dish soap, or a product specific for Plexiglas (e.g., Novus, Plexi-Clear). Avoid ammonia, alcohol, acetone, and abrasive cleaners.

What type of food pans to use?

Use Gastronorm pans with a maximum depth of 4 inches (10 cm). Deeper pans are not recommended. Pans should be placed in compartments filled with water to ensure uniform heating by moist heat.

Is it possible to use an extension cord?

No, use of an extension cord is prohibited. Also do not plug the unit into a power strip or multi-outlet cord. Plug it directly into a suitable grounded outlet.

What temperature to maintain for foods?

To ensure food safety, keep hot foods at least 140°F (60°C). Health authorities recommend this minimum temperature to prevent bacterial growth. Use a thermometer to check regularly.

How to remove light scratches from the breath guard?

Use a slightly abrasive specialty product like Novus #2 or #3. For deeper scratches, manual sanding with fine-grit sandpaper (250, 400, 600) followed by polishing may be necessary. Avoid abrasive materials like steel wool.

Where to find spare parts?

Spare parts are available on the official Vollrath.com website. For any repairs, do not attempt to repair yourself; contact Vollrath technical service providing the item number, model, serial number, and proof of purchase.

USER MANUAL 38710 Vollrath

AffordablePortable™HotFoodStation

Exterior view of a modern stainless steel food service counter with multiple compartments and a transparent lid (no visible text or symbols)

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safetyinstructions.SAVETHESEINSTRUCTIONSFORFUTUREREFERENCE.

DescriptionBlack		Walnut Woodgrain	Cherry Woodgrain	Granite	White	American Natural	Brushed Aluminum
3WellStandardBuffetBreathGuardHotFoodStation-120V
SolidBase3870738935387673872738727W38727N38727A
Solid Base w/ Lights	3870746	3893546	3876746	3872746	3872746W	3872746N	3872746A
OpenStorageBase	3870838936387683872838728W38728N38728A
Open Storage w/ Lights	3870846	3893646	3876846	3872846	3872846W	3872846N	3872846A
StorageBasew/Door	3870938937387693872938729W38729N38729A
Storage w/ Door, w/Lights	3870946	3893746	3876946	3872946	3872946W	3872946N	3872946A
3WellINSF2CafeteriaBreathGuardHotFoodStation-120V
SolidBase3970739935397673972739727W39727N39727A
OpenStorageBase	3970839936397683972839728W39728N39728A
StorageBasew/Door	3970939937397693972939729W39729N39729A
4WellStandardBuffetBreathGuardHotFootStation-120V
SolidBase3871038945387703873038730W38730N38730A
Solid Base w/ Lights	3871060	3894560	3877060	3873060	3873060W	3873060N	3873060A
OpenStorageBase	3871138946387713873138731W38731N38731A
Open Storage w/ Lights	3871160	3894660	3877160	3873160	3873160W	3873160N	3873160A
StorageBasew/Door	3871238947387723873238732W38732N38732A
Storage w/ Door, w/ Lights	3871260	3894760	3877260	3873260	3873260W	3873260N	3873260A
4WellINSF2CafeteriaBreathGuardHotFootStation-120V
SolidBase3971039945397703973039730W39730N39730A
OpenStorageBase	3971139948397713973139731W39731N39731A
StorageBasew/Door	3971239947397723973239732W39732N39732A

SAFETYPRECAUTIONS

Toensuresafeoperation,readthefollowingstatementsandunderstand theirmeaning.Thismanualcontainssafetyprecautionswhichare explainedbelow.Pleasereadcarefully.

WARNING

Warningisusedtoindicatethepresenceofahazardthatwillorcan causeseverepersonalinjuryordeath.

CAUTION

Cautionisusedtoindicatethepresenceofahazardthatwillorcan causeminorormajorpersonalinjuryifthecautionisignored.

NOTICE: Notice is used to note information that is important but not hazard-related.

Toreduceriskofinjuryordamagetotheequipment

• Plugonlyintogroundedelectricaloutletsthatmatchthevoltage ratingonthenameplate.
• Donotuseanextensioncordwiththisequipment.Donotplugthis equipmentintoapowerstripormulti-outletpowercord.
  •Equipmentsshouldonlybeusedinaflat,levelposition.
• Unplugequipmentandletitcoolbeforecleaningormoving.
• Donotspraycontrolswithliquidsorcleaningagents.
  •Unplugwhennotinuse.
• Keepequipmentandpowercordawayfromopenflames,electric burnersorexcessiveheat.
  •Donotoperateunattended.
• Closelysuperviseunitsoperatinginpublicareasand/oraround children.
• Donotusefoodpansdeeperthan4"(10cm).
• Donotoperateifequipmenthasbeendamagedorismalfunctioning.
• Donotoperatewithoutwaterinthewell.

FUNCTIONANDPURPOSE

This equipment is intended to keep food at proposals serving temperatures. Hot food stations are intended for use in commercial food service operations. Hot food stations are not intended to cook raw food or prepare prepared food. Food must be prepared and placed in food stations at proposals serving temperatures. Hot food stations are not intended for household, industrial or laboratory use.

POSITIONINGANDCLEARANCE

NOTICE: Donotmovetheequipmentbypushingorpullingonthe breathguard.

• This equipmentistobeusedonaflat, levelsurface.
- Controlsanddrainsneedtobeaccessibleatalltimesofoperation.

STANDARDCAFETERIABREATHGUARD INSTALLATION

A BreathGuardSupportTube

B BreathGuardTop

C BreathGuardEndPanel

DUpright

IncludedHardware
	CapNut
	Stud
	Screw

If you equipment include sthenon-NSF2breathguard, the breath guard will need to be installed.

1. Install the breath guard upright to the studsecuring with cap nuts as shown. Repeat for all four uprights.
2. Installthebreathguardsupporttubebetweentheuprightssecuring withcapnutsasshown.Repeatontheotherside.
3. Installbreathguardtopsecuringwithscrewsandcapnutsas shown.Repeatforallfourmountinglocations.
4. Install the breath guardend panel to the upright security with cap nuts as shown. Repeat on the otherside

CONTROLS

A HeatControlKnob.The0positionisOFF.
B PowerLight. Illuminates when the well is turned ON.

OPERATION

WARNING

ElectricalShockHazard

Keepwaterandotherliquidsfromenteringtheinsideofthe unit.Liquidinsidetheunitcouldcauseanelectricalshock.

Donotoverfillpansortrays.Liquidcouldcontacttheelectrical componentsandcauseashortcircuitoranelectricalshock.

CAUTION

BurnHazard

Donottouchhotfood, liquidorheatingsurfaceswhile equipmentisheatingoroperating.

NOTICE: Using avoltage other than name platerated voltage will caused damage to the unit. Incorrect voltage, modification to the power cord electrical components and damage unit and will avoid the warranty.

NOTICE: Drop-inmeets NSF4 performance standards only when using moistheat. Operation with water is required for even heating of the food product.

NOTICE: Donotusefoodpansdeeperthan4"(10cm).

1. Placespillagepansinthewellopening.
2. Filleachspillagepanwithapproximatelytwoquartsofcleanfresh water. Donotoverfill.
3. Plugelectrical power cord into a outlet that matches herated voltage on the name plate.
4. Turnthetemperaturecontroltothemaximumheatsetting.
   5.Coverthewellswithemptyfoodcontainersorcovers.Allowthe watertopreheatfor60minutes.
5. Place containers of hot food, above 140°F (60°C), into the preheated equipment.
6. Reducetheheatsettingtoalevelthatwillmaintainasafeholding temperatureandmaintainfoodquality.

NOTICE:Monitorfoodtemperaturecloselyforfoodsafety.The UnitedStatesPublicHealthServicerecommendsthathot foodbeheldataminimumof140°F(60°C)tohelpprevent bacteriagrowth.

1. Maintain the water level during operation. Periodically (approximately every two hours) removal the containers of food and check the water level. Add hot water if needed.
2. Use gloves, mittsorpotholderstoprotechands when removing hot food containers.

CLEANING

WARNING

ElectricalShockHazard

Donotspraywaterorcleaningproducts.Liquidcouldcontact theelectricalcomponentsandcauseashortcircuitoran electricalshock.

CAUTION

BurnHazard

Hotsurfacesandfoodcanburnskin.Allowthehotsurfacesto coolbeforehandling.

NOTICE: Donotusecausticcleaningchemicals, steelwoolor commerciallimeremovalproductstocleantheequipment. Thoroughlyrinseequipmentwithwateraftercleaning.

Tomaintaintheappearanceandincreasetheservicelife,cleanyour equipmentdaily.

1. Turntheheatcontroltothe0setting.Placethepowerswitchinthe OFFposition.
2. Unplugtheequipment.
3. Use gloves, mittsorpotholderstoprotechands when removing hot food containers.
4. Allow the equipment to cool completely before cleaning.
5. Removethespillagepansanddisposeofthewater.
6. Useadampclothorspongedippedinsoapywatertocleantheinside ofthewellandtheoutsideoftheequipment.
7. Thoroughlyrinsetheequipmentwithcleanwateraftercleaning.

CleanTheBreathGuard

Alwaysuseacleansoftlintfreeclothormicrofibercloth.

Cleanwithaneutralcleanersuchasasolutionofwarmwateranda smallamountofdishdetergentorproductsspecificallymadefor cleaningPlexiglas®andacrylicplastic.

RecommendedcleanersforPlexiglas®andacrylicinclude:

•Novus®#1
•Plexi-Clear
•Brillianize®

WhatNotToDo

• Donotusecleanerscontainingammonia,alcohol,acetoneordry cleaningproducts.Cleanerswiththesechemicalswilldamage Plexiglas®,acrylicandotherplastics.
• Donotusepapertowels, abrasivematerials, scratchingcleansers, razorblades, brushes, steelwoolorscouringpads, such as Scotch Brite™ pads.
• DonotuseWD-40®orpetroleum,industrialorcommercialcleaning products.

RemovingMinorScratches

Finescratchescanberemovedwithaspecializedmildabrasivepolish suchasNovus#2,orNovus#3.Heavierscratchesmayrequiresanding andbuffing.Handsandwithseriesofsandpaperswithinincreasinglyfiner grits(250,400,600).Thenuseabuffingwheelandbuffingcompound.

TROUBLESHOOTING

ProblemMightbeCausedByCourseofAction
Switchdoesnotilluminate wheninthe“ON”position.	Equipmentisnotpluggedin.Plugintheequipment.
Wellsarenotgettinghot.Food isnotstayinghot.	Loworincorrectvoltagetoequipment.	Verifythesourcevoltagematchesteratedvoltageonthenameplate ontheequipment.lfnot,havequalifiedelectricalpersonalinstall propersourcevoltage.
	Nowaterorincorrectwaterlevel.Addwatertocorrectlevel.

WARRANTYSTATEMENTFORTHEVOLLRATHCO.L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty top purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be recovered under warranty.

Forcompletewarrantyinformation,productregistrationandnewproductannouncement,visitwww.vollrath.com.

SERVICEANDREPAIR

ServiceablepartsareavailableonVollrath.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to TheVollrathCompanyLLC.PleasecontactVollrathTechnicalServicesforinstructions.

When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchaseshowingthedatetheunitwaspurchased.

www.vollrath.com

The VollrathCompany, L.L.C.

1236North18thStreet

Sheboygan, WI53081-3201U.S.A.

MainTel:800.624.2051or920.457.4851

MainFax:800.752.5620or920.459.6573

CustomerService:800.628.0830

CanadaCustomerService:800.695.8560

TechnicalServices

[e-mail]

InductionProducts:800.825.6036

CountertopWarmingProducts:800.354.1970

Toasters:800-309-2250

AllOtherProducts:800.628.0832

StationpouralimentschaudsAffordablePortable™

Exterior view of a modern stainless steel food service counter with multiple compartments and a transparent lid (no visible text or symbols)

A Tube-supportdepare-haleine

B Dessusdepare-haleine

Standard:800.624.2051ou920.457.4851

Télécopieur:800.752.5620ou920.459.6573

Serviceclientèle:800.628.0830

ServiceclientèleCanada:800.695.8560

Servicestechniques:

[e-mail]

Grille-pains:800.309.2250

Exterior view of a modern stainless steel food service cabinet with multiple compartments and wheels (no visible text or labels)