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USER MANUAL BFD4355EX BRANDT
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Close-up of transparent ice cubes with water droplets, no text or symbols visibleMANUEL D'INSTRUCTION FR INSTRUCTION MANUAL EN MANUAL DE INSTRUCCIONES ES ΕΓΧΕΙΡΙΔΙΟ ΧΡΗΣΤΗ GR
Ref: BFD4355EW BFD4355EX
Chère Cliente, Cher Client,
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Technical diagram of a refrigerator with numbered parts for identification1 Clayette
4 Balconnets
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>100mm >100mm >100mm >100mm >100mm Required space for air circulation <75mm Top View >100mm >100mm >100mmATTENTION
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Simple line drawing of a rectangular cabinet or enclosure with a vertical side and base (no text or symbols)C

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E 125° Dtext_image
hole cap hinge cover top hinge sleeve pipenatural_image
Line drawing of a refrigerator with multiple shelves and top doors (no text or symbols)
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bottom hinge adjustable footnatural_image
Line drawing of a single refrigerator with open door and side door (no text or symbols)
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middle hinge sleeve pipe hole caps
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stopper
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Simple line drawing of a rectangular panel or shelf with an arrow pointing downward (no text or symbols)text_image
hinge cover top hinge hole cap sleeve pipetext_image
Two identical sign icons: a checkmark and an 'X' symbol, likely indicating cancellation or rejection status.Mode Super Congélation
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Illustration of hands holding a rectangular object with arrows indicating movement or force (no text or symbols)
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Illustration of a hand pressing down on a flat surface with an inset showing a small object (no text or symbols)
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Diagram of a door handle with an arrow indicating clockwise motion (no text or symbols)ATTENTION
CONTACTS & INFORMATIONS
Interventions France
Thank you for purchasing and placing your trust in a BRANDT product.
We have designed and made this product with you, your lifestyle and your requirements in mind so that it meets your expectations. It comes packed with more than 60 years of expertise, innovative spirit and passion.
In an effort to ensure that our products meet your requirements in the best possible way, our Customer Relations department is at your service, to answer all your questions and to listen to all your suggestions.
Visit our website at www.brandt.com where you will find our latest innovations, as well as useful and complementary information.
BRANDT is pleased to be on hand to offer daily support and to help you make the most of your purchase.

Important: Before using your appliance, read this user guide carefully to familiarise yourself more quickly with its operation.
SAFETY

This appliance complies with the European directives.

SAFETY GUIDELINES
For your safety and in order to use your appliance correctly, carefully read these instructions (including the warnings and useful advice), before installation and first use.
To avoid damaging the appliance and unnecessary injury, it is important that the persons who use the appliance fully understand how it works and the safety instructions.
Always keep these instructions close to the appliance so that they can accompany it in the event of resale or a change of house. In this way, the appliance will continue to function optimally and any risk of injury will be avoided.
The manufacturer shall not be held liable in the event of misuse of the appliance.
GENERAL SAFETY AND WARNINGS
This appliance is exclusively intended for domestic use in private households. It may only be used in a roofed, enclosed and heated environment such as a kitchen or any other room fulfilling these conditions. Its use on shared or professional premises such as in an office or workshop break room, a camp site building, or a hotel, etc., does not comply with the use defined by the manufacturer.

WARNING! Keep your appliance away from any source of flame during installation, servicing and use. The symbol in the margin which is found on the rear of your appliance, means that there are inflammable materials in this area.
The refrigerating and insulating agents used in this appliance contain inflammable gases.
When transporting, installing and servicing the appliance, make sure that none of the components of the cooling circuit are damaged. If the cooling circuit is damaged:
√ Avoid naked flames and all sources of inflammation.
√ Ventilate the room in which the appliance is installed.

Installation safety
- Your appliance must be installed and, if necessary, secured and used in accordance with the instructions in this manual in order to avoid any risks due to poor installation.
- Maintain clear of obstruction ventilation openings in the appliance enclosure or in the built-in structure.
- It is dangerous to change the composition of this model in any way whatsoever.
- Ensure that the power cord is not trapped or damaged when you position your appliance.
- Any damage to the power cord may result in a short circuit and/or electrocution.
- If the power cord is damaged, it should be replaced by the manufacturer, its after-sales service department or a similarly qualified person, so as to avoid danger.
- Do not place multiple plugs or portable power supply units behind the appliance.
- For models fitted with a water dispenser or an ice compartment, only fill or connect using a supply of drinking water.

Safety of vulnerable persons
- This appliance may be used by children aged 8 years or more and by people with physical, sensual or metal deficits and lacking experience or knowledge of the device provided that they are correctly supervised or have been provided with instructions regarding the safe use of the appliance and provided that the risks present have been fully understood.
● Children must not play with the appliance.
- Cleaning and maintenance operations must not be carried out by children without supervision.
- Children aged 3 to 8 are allowed to load and unload refrigeration appliances.
- Keep all the packaging materials out of the reach of children, as they can cause suffocation.

Safety of use
- Do not damage the refrigerating circuit.
- Do not use any mechanical or other means, other than those recommended by the manufacturer, to speed up the defrosting process.
- Do not use any electric appliances inside the compartment for food, unless they are of a type recommended by the manufacturer.
- Do not store any explosive substances, such as aerosols containing inflammable propellant gases, inside the appliance.

Food safety
To avoid contaminating food, follow the instructions below:
● Leaving the door open for long periods of time may significantly raise the temperature in the appliance compartments.
- Regularly clean any surfaces that may come into contact with food and accessible drain systems.
- Clean water containers if they have not been used for 48 hours. Properly rinse the water distribution system connected to a fresh water network if no water has been drawn off for five days.
- Store raw meat and fish in the appropriate refrigerator compartments so that the latter products are not in contact with other food and do not drip onto other food.
- The "two star" compartments for frozen foods are suitable for storing food that is already frozen, for storing or making ice cream and ice cubes.
- The "one, two and three star" compartments are not suitable for freezing fresh foods.
- If the refrigerator remains empty for an extended period of time, switch it off, defrost it, clean it, dry it and leave the door open to prevent any mould from forming inside the appliance.
DISPOSAL

This symbol indicates that this product should not be treated as household waste.
Only dispose of the appliance in certified collection centres.
Your appliance contains a large amount of recyclable material. It is marked with this label to indicate the used appliances must be disposed of in certified collection points.
Contact your local authority or retailer for details of your nearest used equipment collection points. Recycling of appliances organised by your manufacturer is carried out under the best conditions, in accordance with the European regulation on waste disposal of electronic and electrical equipment.
This appliance's packing materials are also recyclable. Help recycle it and protect the environment by dropping it off in the municipal receptacles provided for this purpose.
In accordance with the most recent legislative provisions applying to the protection and respect for the environment, your appliance does not contain any CFCs, but a refrigerant called R600a. The exact type of coolant gas used in your appliance is clearly shown on the ID plate inside the fridge part of your appliance, at the foot of the left-hand side panel. R600a is a non-polluting gas that does not harm the ozone layer and hardly contributes to the greenhouse effect at all.
Used appliances must be immediately made unusable.
Disconnect the power cord and cut it as close to the appliance as possible. Inhibit the closing mechanism of the door or, even better, detach the door, so that children or pets cannot remain enclosed inside the appliance when playing.
ECODESIGN
To access the data on your model, stored in the product database in line with regulation (EU) 2019/2016 and data relating to energy labelling, please connect to the dedicated website at https://eprel.ec.europa.eu/
Find the reference of your appliance on the website by entering the service reference shown on the ID plate on your appliance.
Another way to access this information is to flash the QR code found on the energy label on your product.
Layout and presentation of your appliance
- This refrigeration appliance is not intended to be used as a built-in appliance
- Your appliance was designed and tested to optimise its energy use.
- The proposed layout represents the ideal solution for achieving ideal energy consumption and optimum food storage.

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Technical diagram of a refrigerator with numbered parts for identification1 Shelf
2 Temperature control
3 Fruits and vegetables box
The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor
* All the diagrams included in this manual are provided as a guide only; your appliance may have its own specific features.
You can only keep your food in good condition and optimise your energy consumption by following the instructions in this installation and user guide.
Energy-saving measures
In order to reduce the power consumption of your appliance:
○ Install it in a suitable location (see "Installing your appliance").
- Leave the doors open for the shortest time possible.
- Never put hot food in the fridge or the freezer, and in particular soups and other preparations that release a lot of steam.
- Check that your appliance is working correctly and do not allow too much ice to accumulate in the freezer (defrost when the ice is more than 5-6 mm thick). Clean the condenser on a regular basis.
- Regularly check the door seals and make sure that the doors can be closed properly. If this is not the case, contact after-sales service.
- Do not adjust the temperature too low.
Storing food
Here are some rules you should follow:
o Maintain the cold chain and select "Booster" mode at least 6 hours before coming home with groceries.
- Clean the refrigerator part at least once a month (see "Care and cleaning" chapter)
- Defrost the freezer and clean it at least once a year.
- Keep home-made food in the refrigerator after first taking care to leave it to cool.
○ Make sure that your appliance is set to the recommended temperatures shown below. The temperatures for every compartment are recommended to optimise storing food and avoid any waste.
| Area | Type of compartment | Temperature temperature |
| Fresh food compartments | Fresh food compartment (refrigerator) | +4°C |
| Frozen food compartments | 0 star compartment (depending on model) | 0°C |
| 1 star compartment (depending on model) | -6°C | |
| 2 star compartment (depending on model) | -12°C | |
| 3 star compartment (depending on model) | -18°C | |
| 4 star freezer drawers/shelves (depending on model) | -18°C |
- Place the food in the locations recommended in the tables below.
Fresh food compartments
| Refrigerator compartments | Logos & Markings | Type of food |
| Refrigerator door and door racks | ![]() | Jams, drinks, eggs, condiments.Do not place perishable fresh food in these areas |
| Crisper | Lettuce, fruit, vegetables, herbsDo not put bananas, onions, potatoes or garlic in the refrigerator. | |
| Highly perishable food drawer (depending on model) | ![]() | Raw meat, fish, highly perishable food (for limited duration storage). Do not store fruit and vegetables in this drawer, they may perish quickly. |
| Lower shelf and cold area drawer (depending on model) | ||
| Intermediate shelf | Milk products | |
| Top shelf | Cold cuts, prepared meals, meals to reheat |
Frozen food compartments (compartments available depending on model)
| Freezer compartments | Logos & Markings | Type of food |
| 0 star compartment | To store sorbet for a few hours and make ice cubes.This compartment is not suitable for freezing fresh food. | |
| 1 star compartment | ![]() | To store frozen products for a few hours and make ice cubes.This compartment is not suitable for freezing fresh food. |
| 2 star compartment | ![]() | To store frozen products for a few days, make ice cream and ice cubes.This compartment is not suitable for freezing fresh food. |
| 3 star compartment | ![]() | To store frozen products for a few days/weeks and make ice cubes.This compartment is not suitable for freezing fresh food. |
| 4 star freezer drawers/shelves | ![]() | To freeze food and store:- Meat, fish (lower drawer/shelf).- Vegetables, chips (intermediate drawer/shelf).- Ice cream, fruit, ready-made dishes (upper drawer/shelf) |
Care before installation
Before installing the appliance and connecting it to the power, wash the interior and all internal accessories with lukewarm water and some neutral soap so as to remove the typical smell of a brand new product, then dry thoroughly.
Never use detergents or abrasive cleaners, they will damage the inside coating.
When using the appliance for the first time or after a period of non-use, before putting the food in the compartment let the appliance run at least two hours on the higher settings.
Location
Warning! Never expose the appliance to a naked flame.
• Install the appliance in a dry and well ventilated place.
• The appliance should be located far from heat sources like radiators, boilers, sunlight, etc.
- Your appliance is designed to function optimally at a given ambient temperature. In this case, it is said to be designed for a particular "climate class". The climate class is clearly shown on the ID plate (see the "Contact" chapter). The refrigerator may not maintain satisfactory inside temperatures if it operates outside of the temperature limits set for the "climate class" it is designed for. Ensure that the chosen location is compliant with these temperature limits:
| Class | Ambient temperature |
| SN | This refrigeration appliance is designed for use at ambient temperatures between 10°C and 32°C |
| SN-ST | This refrigeration appliance is designed for use at ambient temperatures between 10°C and 38 °C |
| SN-T | This refrigeration appliance is designed for use at ambient temperatures between 10°C and 43 °C |
| N | This refrigeration appliance is designed for use at ambient temperatures between 16 °C and 32°C |
| ST | This refrigeration appliance is designed for use at ambient temperatures between 16 °C and 38 °C |
| T | This refrigeration appliance is designed for use at ambient temperatures between 16 °C and 43 °C |
- Based on the above, avoid locating your appliance on balconies, verandas, terraces, in garages, etc. Excessively high temperature in summer and excessively low temperatures in winter can prevent it from functioning properly and therefore properly conserving food.
- Appliance levelling is achieved by adjusting one or more adjustable feet located under the unit (refer to the "Levelling the appliance" section).
If your appliance is fitted with casters, then remember that they should only be used for short movements. Do not move the appliance over long distances on its casters.
Dimensions and clearances
Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. the refrigerator both sides should be placed against the wall with a free distance more than 100mm, and the refrigerator back against the wall distance not more than 75 mm.

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>100mm >100mm >100mm >100mm
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Required space for air circulation <75mm Top View >100mm >100mmATTENTION
The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.
Space requirement diagram (when the door is open and when the door is closed)

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BA

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Simple line drawing of a rectangular cabinet or enclosure with a vertical side and base (no text or symbols)C

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E 125° D| Width | Overall Height | Depth | Width doors open 135° | Depth doors open 135° |
| A | B | C | D | E |
| 550 | 1430 | 550 | 1028 | 1065 |
Notice: All dimensions in mm
Based on the location where you plan to use your refrigerator, you may find it more convenient to reverse the position of the door.
ATTENTION : To avoid injury to yourself or your property, we recommend that someone assist you during the door reversal process.
Preparing to reverse the door position
You will need: A standard screwdriver, a Phillips screwdriver.
• Make sure that your refrigerator is unplugged and empty.
- Have someone available to assist you in the process.
- Keep all of the parts you remove to reuse them later.
Parts already mounted on the door (as shipped):

Top hinge assembly

Hole cover

middle hinge

bottom hinge

adjustable foot


stopper
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Power off the refrigerator, and remove all objects from the door trays.
-
Take off top hinge cover, top hinge ,the sleeve pipe of freezer door and hole cap on the other side.

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hole cap hinge cover top hinge sleeve pipe- Take off freezer chamber door, middle hinge and the sleeve pipe of refrigerating door and hole caps on the other side.

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sleeve pipe middle hinge hole caps-
Remove the refrigerating door remove the bottom hinge and adjustable foot on the other side.
-
Assemble the bottom hinge assembly and adjustable foot on other side.

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Line drawing of a refrigerator with multiple shelves and top doors (no text or symbols)
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bottom hinge adjustable foot-
Assemble the stopper of the refrigerating door on the other side.
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Put the refrigerating door on bottom hinge, assemble the middle hinge, hole caps and the sleeve pipe of refrigerating door.

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Line drawing of a single refrigerator with open door and side door (no text or symbols)
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middle hinge sleeve pipe hole caps
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stopper
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Simple line drawing of a rectangular panel or shelf with an arrow pointing downward (no text or symbols)- Assemble the stopper of the freezer door on the other side.
- Put the freezer door on the middle hinge, assemble the top hinge, the top hinge cover assemble the sleeve pipe of the freezer door and hole cap on the other side.

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hinge cover top hinge hole cap sleeve pipeATTENTION : The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.
Space required
- Choose a location that is not directly to sunlight.
- Choose a location with enough space so that the refrigerator can open easily.
- Allow for a safety distance on the right-hand side, left-hand side, back and above the appliance when installing it. This allows optimising product performance, reduces your power consumption and therefore limits your electricity bill (see diagram below).
- Make sure that air can freely circulate behind the appliance.
i Note that this appliance is not designed for built-in installation.
Levelling the appliance
Choose a place to install the refrigerator on a flat surface.

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Two identical signboards with checkmarks and an 'X' symbol, likely indicating approval or cancellation status.If the appliance is not level, the doors will not be correctly aligned and compartment sealing will not be ensured.
To level the appliance laterally, adjust the two adjustable feet on the front of the product.
Once the appliance is installed, ensure that it is slightly inclined rearwards. In this way, it will be easier to close the door. If necessary, adjust the setting of the adjustable feet.
Procedure for adjusting the feet at the front of the product

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Raise LowerElectrical connections

Warning! It must be possible to unplug the appliance from the mains power, so the plug must remain easy to access after installation.
- The electric connections must meet the applicable standards and be capable of withstanding the maximum power shown on the ID plate.
● The power plug must be easily accessible and out of the reach of children. - For your safety this appliance must be earthed. If the power plug is not earthed, consult a qualified electrician to connect your appliance in line with applicable regulations.
- Do not use extensions, adapters or multiple plugs.
- Do not place multiple plugs or portable power supply units behind the appliance.
The manufacturer declines all liability if the above mentioned safety precautions are not complied with. If in doubt, refer to your reseller.
"COLD AREA" indicator

The sign opposite can be found in your fridge.
It clearly shows the coldest zone of your appliance, where the temperature is lower than or equal to +4°C.
A temperature gauge in this zone allows you to check the settings of your fridge.

Adjust the thermostat

Temperature correct
Warning!
If the door of the fridge is left open for too long, the temperature inside the fridge will rise. Check the temperature gauge within 30 seconds after opening the door to make sure that the reading is correct.
Control panel

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COLDEST — COLD LED1 LED2 LED3 LED4 SETTING A| Display | Button | ||
| 1 | LED 1 | A | Temperature setting of refrigerator compartment |
| 2 | LED 2 | ||
| 3 | LED 3 | ||
| 4 | LED 4 | ||
Display
- Once initially powered on, all LED lights turn on for 2 seconds, and then the refrigerator runs at the default setting (LED3 light is on).
- In case of no failures, it shows the actual temperature setting of refrigerator.
• In case of a failure, the corresponding LED blinks. - The fault code display will disappear after 30min. if you need to re-display the fault code, please disconnect the power supply and then power it back on.
| Fault Code | Fault Description |
| LED1/LED3 flashing | Ambient temperature sensor fault |
| LED1/LED2/ LED4flashing | Refrigerating defrost sensor fault |

ATTENTION
The actual control panel may differ from model to model.
Temperature setting
Each time the temperature setting button A is pressed once, the temperature setting changes one time. After the temperature setting has been completed, the refrigerator will run according to the set value after 30s.
The shift regulation is:

flowchart
graph LR
A["LED1"] --> B["LED2"]
B --> C["LED3"]
C --> D["LED4"]
D -.-> A
Super freeze mode
- Long press temperature setting button for 6s, it will enter Super freeze mode after 30s, and LED3 and LED4 turn on at the same time.
- After running for 40 hours at Super freeze mode or the setting button is pressed, it will quit the Super freeze mode, then go back to the previous setting.
- It is suggested to turn on super freeze mode for 12 hours before placing large amount of frozen food in freezer compartment at one time.
Super cool mode
- Long press temperature setting button for 3s, it will enter Super cool mode after 30s, and LED1 and LED2 turn on at the same time.
- After running for 6 hours at Super cool mode or the setting button is pressed, it will quit the Super cool mode, then go back to the previous setting.
Standby mode
- Press and hold the setting button for 10s, all LEDs on the control panel will turn off, and the Standby mode will be activated after 30 seconds. Once in standby mode, press the setting button again to turn on all LEDs and exit the mode.
- The Refrigerator stops working and lamp turns off automatically in the stanby mode.
ATTENTION
The Super freeze function is designed to maintain the nutritional value of the food in the freezer. It can freeze the food in the shortest time. If a large amount of food is frozen at one time, it is recommended that the user turn on the Super freeze function and put the food in. At this time, the freezing speed of the freezer compartment is increased, which can quickly freeze the food, effectively lock the nutrition of the food, and facilitate storage.
Freezer compartment
- The freezer is designated for the storage of food frozen at very low temperature, long-term storage of frozen food, and for the production of ice.
- Only use the shelves in the door of the freezer to store frozen food, not for storing hot food designated for freezing.
- Do not put fresh and frozen food next to each other. The frozen food may thaw.
- When freezing fresh food (such as meat, fish or chopped meat), cut them into parts that can be used at the same time.
- Storing frozen food: instructions are usually stated on the packages, which must be followed. If there is no information on the packaging, food should not be stored for longer than three months from the date of purchase.
- When purchasing frozen food, make sure that it was frozen at a suitable temperature and that the packaging is not damaged.
- Frozen food should be kept in suitable packages to retain the quality and should be returned to the freezer compartment as soon as possible.
- If a package of frozen food shows moisture or abnormal bulging, it is probable that it was stored at the wrong temperature and the content is spoiled.
- The storage period for frozen food depends on the room temperature, the thermostat setting, the frequency of opening the door of the freezer, the type of food and the time of transporting the product from the shop to the household. Always follow the instructions printed on the packaging and never exceed the maximum storage time stated on the package.
Cooling compartment
- To reduce moisture and subsequent ice build-up, never put liquid into the refrigerator in unsealed containers. Frost tends to concentrate in the coolest parts of the evaporator. Storing uncovered liquids results in a more frequent need for defrosting.
- Never put warm foods in the refrigerator. These should first cool down at room temperature and then be placed so as to ensure adequate air circulation in the refrigerator.
- Foods or food containers should not touch the back wall of the refrigerator because they could freeze to the wall. Do not keep regularly opening the door of the refrigerator.
- Meat and clean fi sh (packed in a package or plastic foil) can be placed in the refrigerator, which can be used in 1–2 days.
- Fruit and vegetables without packaging can be placed in the part designated for fresh fruit and vegetables.
ATTENTION
The optimal temperature setting of each compartment depends on the ambient temperature. Above optimal temperature is based on the ambient temperature of 25 °C .
CARE & CLEANING

Warning ! Always unplug your appliance before any maintenance work. Never pull on the power cord, but only on the plug itself.
Cleaning
For hygiene reasons, regularly clean the appliance (side walls and interior and exterior accessories).
Important! Ethereal oils and organic solvents can damage plastic parts, e.g. lemon juice, butyric acid or acetic acid.
o Do not allow such substances to come into contact with appliance parts.
- Do not use any abrasive cleansers.
o Remove food from the appliance. Store it in a cool place and keep well covered.
- Clean the appliance and the interior accessories with a cloth and lukewarm water with a diluted white vinegar or bicarbonate of soda solution.
○ After cleaning them, rinse surfaces with clear water and dry them.
○ After everything is dry, plug the appliance back into the plug.

Never clean the appliance with a steam cleaner.
Cleaning the drain
To stop the defrost water from running into the refrigerator, clean the drain at the back of the refrigerator part from time to time. To do this, use a cleaning product as shown in the diagram on the right.

Replacing the light
The light inside the fridge uses a LED. To replace it, please contact your after sales service or an approved technician.
Defrosting the freezer

Warning! No thawed food may be replaced in the freezer. Place it in the refrigerator then eat it quickly.
• Power off the refrigerator.
- Remove the food from the refrigerator and place it properly to prevent food from melting.
- Clear the drain pipe (to use soft materials to prevent damage to the liner), Prepare the water containers for defrosting. (pay attention to clean the compressor compartment water draining tray, Ovoding overflow to the ground).
- You can also use the appropriate amount of hot water to speed up the defrost, with a dry towel to dry the water after defrosting.
- You can also use the appropriate amount of hot water to speed up the defrost, with a dry towel to dry the water after defrosting.
• After defrosting, put back the foods in cabinet, and power on the refrigerator.
Refreezing a thawed product encourages the spread of bacteria. This may become a health hazard if the bacteria that spreads are pathogens, as these may cause more or less serious food poisoning depending on the type of bacteria involved. If in doubt, cook the food involved.
Power failure :
In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.
Long-time nonuse :
The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odor.
Moving :
Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder, freezing chamber drawers and etc. with tape, and tighten the leveling feet; close the doors and seal them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45^ .
The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be interrupted; otherwise the service life may be impaired. Foods can be preserved for a couple of hours even in summer in case of power failure; it is recommended to reduce the frequency of opening door.
Cleaning of door tray
- According to the direction arrow in the figure below, use both hands to squeeze the tray, and push it upward, then you can take it out. After washing the tray having been taken out, you can adjust its installing height in accordance with your requirement.
Cleaning of glass shelf
- As the innermost part of the refrigerator liner where contacting the shelves has a backstop, you shall raise the shelves upward, then you can be able to take it out. - Adjust or clean the shelves according to your requirement.
Cleaning the Fruits and vegetables box
- Remove the contents of the Fruits and vegetables box. Hold the handle of the drawer and pull it out completely until it stops. - Lift the drawer up and remove it by pulling it out.

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Illustration of hands holding a rectangular object with arrows indicating movement or force (no text or symbols)
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Illustration of a hand pressing down on a flat surface with arrows indicating movement, no text or symbols present.
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Diagram of a door handle with an arrow indicating clockwise motion (no text or symbols)ATTENTION
Soft towels or sponge dipped in water and non-corrosive neutral detergents are suggested for cleaning. The freezer of shall be finally cleaned with clean water and dry cloth. Open the door for natural drying before the power is turned on. Do not use hard brushes, clean steel balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items clean refrigerator considering that this may damage the fridge surface and interior.
Troubleshooting

Warning! If there is a fault, unplug your appliance. Only a qualified electrician or competent person may carry out troubleshooting.
If there is a fault during operation, check the following points before calling our approved after-sales service or a qualified professional.
| Problem | Possible reason |
| Failed operation | ·Check whether the appliance is connected to power or whether the plug is in well contact |
| ·Check whether the voltage is too low | |
| ·Check whether there is a power failure or partial circuits have tripped | |
| Odor | ·Odorous foods shall be tightly wrapped |
| ·Check whether there is any rotten food | |
| ·Clean the inside of the refrigerator | |
| Long-time operation of the compressor | ·Long operation of the refrigerator is normal in summer |
| ·when the ambient temperature is high It is not suggestible having too much food in the appliance at the same time | |
| ·Food shall get cool before being put into the appliance | |
| ·The doors are opened too frequently | |
| Light fails to get lit | ·Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged |
| ·Have the light replaced by a specialist | |
| Door can not be properly closed | ·The door is stuck by food packages Too much food is placed |
| ·The refrigerator is tiltedr. | |
| Loud noises | ·Check whether the floor is level and whether the refrigerator is placed stably |
| ·Check whether accessories are placed at proper locations | |
| Door seal fails to be tight | ·Remove foreign matters on the door seal.·Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating). |
| Water pan overflows | ·There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting.·The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting. |
| Hot housing | ·Heat dissipation of the built-in condenser via the housing, which is normal.·When housing becomes hot due to high ambient temperature and storage of too much food, it is recommended to provide sound ventilation to facilitate heat dissipation. |
| Surface condensation | ·Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Just wipe the condensate with a clean towel. |
| Abnormal noise | ·Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal.·Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal. |
i Some noises may be heard during normal appliance operation (compressor operating cycle, automatic defrosting, circulation of the refrigerating gas through the appliance, etc.).
If you cannot find the cause of the anomaly, only call our approved after sales service or a qualified professional.
Original parts

During maintenance, ask for the exclusive use of certified original spare parts.
The minimum period for the availability of spare parts included in the list of European Regulation 2019-2019-EU and accessible to the user of the device in particular, is 10 years under the conditions laid down in that same regulation.
Warranty
Please contact your dealer to take advantage of the warranty. The manufacturer does not offer a commercial warranty for the refrigeration appliance.
Estimado,
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Line drawing of a refrigerator with multiple shelves and doors, no text or symbols present
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Line drawing of a single refrigerator with open lid and side door (no text or symbols)
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middle hinge sleeve pipe hole caps
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Illustration of a hand pressing down on a flat surface with an inset showing a small object (no text or symbols)natural_image
Diagram of a door handle with an arrow indicating clockwise motion (no text or symbols)ATENCIÓN
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Simple line drawing of a rectangular frame with a vertical line and base, labeled 'C' at the bottom (no text or symbols on the frame itself)
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hole cap hinge cover top hinge sleeve pipenatural_image
Line drawing of a refrigerator with multiple shelves and doors, no text or symbols present
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bottom hinge adjustable footnatural_image
Line drawing of a single refrigerator with open door and side panel (no text or symbols)
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middle hinge sleeve pipe hole caps
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stopper





