Alluravision NEFL42CHD-1 - Fireplace Napoleon - Free user manual and instructions

USER MANUAL Alluravision NEFL42CHD-1 Napoleon

(NEFL50CHD-1 Illustrated)

Line drawing of a rectangular electronic device with a flat panel and control panel (no text or symbols)

SAFETY INFORMATION

WARNING

FIRE OR EXPLOSION HAZARD

If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.

- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.

INSTALLER:

Leave this manual with the appliance

CONSUMER:

Retain this manual for future reference

This appliance has a remote that requires button batteries that are hazardous to young children.

FOR INDOOR USE ONLY

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA 22.2 NO. 46 / UL 2021

C US

APPLY SERIAL NUMBER LABEL FROM CARTON Serial No. XXXX000000 MODEL NO.

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone [phone] • www.napoleon.com • [e-mail]

WARNING

- If equipped with a heater, this appliance can be hot when operated and can cause severe burns if contacted.

- Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury.

- Do not install damaged, incomplete or substitute components.

- Do not burn wood or other materials in this appliance.

- All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas line, paint or flammable liquids are present.

- Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.

- It is imperative that the control compartments, circulating blower and its passageway in the appliance are kept clean. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and liquids.

- Under no circumstances should this appliance be modified.

- Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system which has been under water.

- If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person. Do not strike or slam shut the appliance glass door.

- Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.

- Servicing should be done only while the appliance is disconnected from the power supply circuit.

• Always unplug appliance when not in use.

- Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair.

- Do not use outdoors.

- When installing this appliance in a room where water is present, the installation must comply with codes recognizing the increased hazard of electrical shock and electrocution.

note:

This appliance is NOT suitable for installation in a bathroom.

- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over.

- Connect to properly grounded outlets only.

- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.

- It is normal for your electric appliance to produce noise, especially when installed in a quiet space such as a bedroom.

WARNING

• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions. Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in a safety hazard.

For appliances equipped with a heater:

• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a TV or other electronic components.

WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals includ-BBP and DEHP, which are known to the State of California to cause birth defects or other productive harm. For more information, go to www.P65Warnings.ca.gov.

1.0 general information 5

1.1 dimensions 5
1.2 listing approvals 6
1.3 general instructions 6
1.4 rating plate information 7
1.5 hardware list 7
1.6 label location 8
1.7 unpacking and testing the appliance 9
1.8 grounding the appliance 9

2.0 installation 10

2.1 minimum clearance to combustibles 10
2.2 minimum mantel clearances 10
2.3 wall mount installation 11

2.3.1 side panel installation (optional, wall mount installation only) 12

2.4 recessed installation 13

2.4.1 framing 13
2.4.2 recessed installation instructions 14
2.4.3 trim installation (optional) 15
.5 installing the appliance into a mantel 16

3.0 electrical information 17

3.1 120V hardwiring installation (NEFL42/50/60/74CHS-1 only) 17
3.2 120V hardwiring installation (NEFL42/50/60/74/100CHD-1 only) 18
3.3 240V hard wiring installation (NEFL42/50/60/74/100CHD-1 only) 19

4.0 finishing 20

4.1 crystal ember installation 20
4.2 optional topaz glass chips and driftwood log installation (NEFL42/50/60/74/100CHD-1 only) 20
4.3 front glass installation and removal 21

5.0 wiring diagram 22

5.1 NEFL42/50/60/74CHS-1 wiring diagram 22
5.2 NEFL42/50/60/74/100CHD-1 wiring diagram 23

6.0 operation 24

6.1 operating control panel 24
6.2 operating remote control 25

7.0 maintenance 26

7.1 cleaning 26
7.2 remote battery installation 27

8.0 replacement parts 28

8.1 NEFL42/50/60/74CHS-1 29
8.2 NEFL42/50/60/74/100CHD-1 30

9.0 troubleshooting 31

10.0 warranty 33

note:

The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves the right to change or modify any information within this manual at any time without notice. Changes, other than editorial, are denoted by a vertical line in the margin.

1.0 general difoemtions

EN

1.1 dimensions

Dimensions
Model No. A B C D
NEFL42CHS-1	44 7/16"(1128mm)	4 1/4"(108mm)	42 1/16"(1068mm)	40 1/4"(1022mm)
NEFL50CHS-1	52 11/16"(1338mm)		50 5/16"(1278mm)	48 1/2"(1232mm)
NEFL60CHS-1	62 9/16"(1588mm)		60 3/16"(1528mm)	58 5/16"(1482mm)
NEFL74CHS-1	76 3/4"(1948mm)		74 5/16"(1888mm)	72 1/2"(1842mm)
NEFL42CHD-1	44 7/16"(1128mm)	5 13/16"(148mm)	42 1/16"(1068mm)	40 1/4"(1022mm)
NEFL50CHD-1	52 11/16"(1338mm)		50 5/16"(1278mm)	48 1/2"(1232mm)
NEFL60CHD-1	62 9/16"(1588mm)		60 3/16"(1528mm)	58 5/16"(1482mm)
NEFL74CHD-1	76 3/4"(1948mm)		74 5/16"(1888mm)	72 1/2"(1842mm)
NEFL100CHD-1	102 11/16"(2608mm)		100 5/16"(2548mm)	98 1/2"(2502mm)

W415-2841 / F / 05.10.22

general information

1.2 listing approvals

Model No. Net	Weight Gross Weight
NEFL42CHD-1	63.3 lbs (28.7kg)	82.7 lbs (37.5kg)
NEFL50CHD-1	71.7 lbs (32.5kg)	94.8 lbs (43kg)
NEFL60CHD-1	82.7 lbs (37.5kg)	109.1 lbs (49.5kg)
NEFL74CHD-1	99.6 lbs (45.2kg)	130 lbs (59kg)
NEFL100CHD-1	130 lbs (59kg)	167.6 lbs (76kg)
NEFL42CHS-1	46.7 lbs (21.2kg)	62.4 lbs (28.3kg)
NEFL50CHS-1	54.5 lbs (24.7kg)	73 lbs (33.1kg)
NEFL60CHS-1	63.3 lbs (28.7kg)	84.2 lbs (38.2kg)
NEFL74CHS-1	77.2 lbs (35kg)	103.6 lbs (47kg)

Description	Electric Appliance
Type	3 Way Mounting UnitWall-Mount, Recess into Wall and Assemble with mantel
Voltage	120V AC / 240V AC *
Watts	MAX 1450W / 2800W *
Amps	Dedicated 15 AMP Grounded Circuit

*Not applicable to NEFL42/50/60/74CHS-1

This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

note:

This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with the latest edition of the National Electrical Code ANSI/NFPA 70 in the United States or the Canadian Electrical Code, CSA C22.1 in Canada.

1.3 general instructions

• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further information.

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured homes when installed according to these instructions.

As with most electronic devices, your new electric appliance has been designed to operate at temperatures between 5^ C ( 41^ F) and 35^ C ( 95^ F). During the colder winter months, allow the appliance to reach room temperature before turning it on.

1.4 rating plate information

The below illustration is for reference only. Refer to the appliance rating plate for accurate information.

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 / HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMERICAINES: CSA 22.2 NO. 46 UL ET 2021 ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND BED-SITTING ROOM INSTALLATION. SUITABLE FOR MOBILE HOME INSTALLATION. FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR INSTALLATION DANS UNE CHAMBRE À COUCHER, UNE SALLE DE BAIN ET UN STUDIO. APPROPRIEUR INSTALLATION DANS UNE MAISON MOBILE. □ NEFL42CHD-1 □ NEFL50CHD-1 □ NEFL60CHD-1 VOLTAGE: 120V AC / 400W FREQUENCY: 60Hz POLENT: 1450W / 2800W RÈTE CODE: XXXXX DESIGNÉN NORTH AMERICA BY WOLF STEEL LTD. MADE IN CHINA INSION: 120V AC / 240V AC FREQUENCE: 60Hz PUISSANCE: 1450W / 2800W CODE DE DATE: DÉSIGNÉ EN AMÉRIQUE DU NORD PAR WOLF STEEL LTÉE. FABRIQUÉ EN CHINE WOLF STEEL LTD. 24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA SERIAL NUMBER/NO. DE SÉRIE: NEFLXXD W385-2460

note:

The rating plate must remain with the appliance at all times. It must not be removed.

1.5 hardware list

Diagram showing various types of screw and mechanical components with labeled parts A through I

	Description Quantity
A	Wood Screws 8 14
B	Drywall Anchors 8 14
C	ST4x12 Metal Screws 25
D	Junction Box Cover Plate 1
E	Strain Relief 1
F	Cord Corner 2
G	Cord Cover Connector 2
H	Centre Screw Cover Plate 1
I	Side Wall Mounting Bracket 2

general information

1.6 label location

Hot Surface Label (W385-2017) Do Not Cover Label (W385-2210) Front Glass Label (W385-2321) Warning Label (W385-1943) Power Cord

Rating Plate Label (W385-2460 / W385-2461) Warning Label (W385-1944) Caution Label (W385-1945) Hardwiring Label (W385-2464 / W385-2465) Wiring Diagram Label (W385-2462 / W385-2463)

1.7 unpacking and testing the appliance

WARNING

• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 36" (91.4cm) from the front of the appliance.
• Never locate this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor barrier or exposed insulation. Localized overheating could occur and a fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.).

Carefully remove the appliance from the box. Prior to installing the appliance, remove all packaging material and test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.

note:

The appliance is shipped with the front glass not assembled onto the appliance (see "front glass installation and removal" section for assembly instructions). Front glass must be installed during operation.

1.8 grounding the appliance

NEFL42/50/60/74CHS-1 models are for use with 120 volts; NEFL42/50/60/74/100CHD-1 models are for use with 120 and 240 volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptables, as shown in (B). The green grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slow grounded receptable is available.

To disconnect appliance, turn controls to OFF, then remove plug from outlet.

Grounding Methods

(A) Metal Screw Cover of grounded outlet box (B) Grounding Pin

Not allowed in Canada

(C) Adapter Grounding Means

note:

This appliance must be connected to a dedicated 15 amp circuit. The use of an extension cord is NOT permitted.

WARNING

• Risk of fi re! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or snagging to reduce the risk of fi re, electric shock, or personal injury. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not be tripped over.
• Risk of fi re! To prevent a possible fi re, do not block air intake or exhaust in any manner. Do not use on soft surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety hazard.
• If the information in these instructions is not followed exactly, a fi re or explosion may result causing property damage, personal injury, or death. Do not store or use gasoline or other fl ammable vapors in the vicinity of this or any other appliance.
  • This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.

Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas.

note:

Follow all national and local electrical codes.

2.1 minimum clearance to combustibles

Measurements are taken from the top of the appliance:
Bottom, Sides, and Back	0"
Top	0" recessed into wall and 8" (203mm) to mantel

2.2 minimum mantel clearances

WARNING

- When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent discolouration.

Mantel 8" (203mm) Wall Floor Side View (Wall Mount)

Mantel 8" (203mm) Floor Side View (recessed into a wall)

2.3 wall mount installation

Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.

1. Select a location that is not prone to moisture and is located at least 36" (91.4cm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc.
2. Have 2 people hold the appliance against the wall to determine the final location.
3. Place appliance face down on a soft, non-abrasive surface. Remove the bracket from the back of the appliance by removing the screws (Fig. 2-1). Set the screws aside.

SCREWS HOOK HOOK

Technical line drawing of a rectangular electronic component with internal channels and mounting holes (no text or symbols)

Wall Brackets

Technical line drawing of a rectangular electronic device with internal components and mounting brackets (no text or symbols)

Fig. 2-1

1. Mark out location, then mount the bracket(s) onto the wall using screws (supplied). This bracket must have the hooks facing upward and be level.

note:

The mounting bracket must be screwed into the wall studs with at least 2 screws. If the remaining screws cannot be screwed into a stud, ensure that plastic anchors (provided) are used to affix the bracket to the wall and that the bracket is adequately secured.

A x 6 for NEFL42/50CHS/D-1

B x 6 for NEFL42/50CHS/D-1

A x 12 for NEFL60/74CHS/D-1 & NEFL100CHD-1

B x 12 for NEFL60/74CHS/D-1 & NEFL100CHD-1

1. With the wall mounting bracket installed, have 2 people lift the appliance up and insert the 4 bracket hooks (2 hooks per bracket) into the 2 slots on the back of the appliance.
2. Check the appliance for stability, ensuring that the bracket will not pull free from the wall.

EN

installation

1. Install 2 screws through the side wall mounting brackets (supplied) to secure the appliance to the wall (Fig. 2-2). Repeat on the opposite side.

Wood Screw (A x 1 each side) Metal Screws (C x 2 each side) Side Wall Mounting Bracket Fig. 2-2

1. Install side panels (see "side panel installation" section).
2. Place the crystals or optional topaz glass chips and driftwood logs (CHD-1 models only) along the media tray (see "crystal ember installation" and "optional topaz glass chips and driftwood log installation" sections).
3. Install front glass (see "front glass installation and removal" section).

note:

For NEFL42/50CHS/D-1 models, there is only 1 wall bracket attached to the back of the appliance.

2.3.1 side panel installation (optional, wall mount installation only)

1. Install left and right panels (Fig. 2-3) by securing 4 screws (2 per panel) to bottom of appliance (Fig. 2-4).

Fig. 2-3 Fig. 2-4 /F / 05.10.22

2.4 recessed installation

2.4.1 framing

Measurements from body of appliance:
Sides, Back, Top	0"

4 1/2"
[89mm]
minimum for CHS-1
models
6 1/16"
[152mm]
minimum for CHD-1
models

Model No. A B
NEFL42CHS-1	16 1/8"(410mm)	42 9/16"(1081mm)
NEFL50CHS-1		50 13/16"(1291mm)
NEFL60CHS-1		60 11/16"(1541mm)
NEFL74CHS-1		74 13/16"(1900mm)

Model No. A B
NEFL42CHD-1	16 1/8"(410mm)	42 9/16"(1081mm)
NEFL50CHD-1		50 13/16"(1291mm)
NEFL60CHD-1		60 11/16"(1541mm)
NEFL74CHD-1		74 13/16"(1900mm)
NEFL100CHD-1		100 13/16"(2561mm)

installation

2.4.2 recessed installation instructions

Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.

Select a location that is not prone to moisture and is located at least 36" (91.4cm) away from combustible materials such curtain drapes, furniture, bedding, paper etc.

1. Measure the appliance and create a rough-in with electrical supply. The electrical junction box is located on the left side, at the back of the appliance.
2. Remove the wall mount brackets from the back of the appliance.
3. Remove the front glass (see "front glass installation and removal" section).
4. Remove the plastic panel holding bracket by removing the screws (Fig. 2-5 & 2-6).

Pure technical line drawing of a rectangular frame with no text, numbers, or symbols

Fig. 2-5

Technical line drawing of a rectangular enclosure with vertical supports and a labeled section (Fig. 2-6), no readable text or symbols beyond the label.

1. If side covers are installed prior to recessed installation, remove the side covers by removing the screws (Fig. 2-7 & 2-8).

Technical line drawing of a structural frame with labeled section 'Fig. 2-7' (no other text or symbols)

Technical line drawing of a rectangular electronic device with directional arrows indicating flow or movement (no text or symbols)

1. Install trims (see "trim installation" section).
2. Hold the appliance up to ensure it will fit into the framing (see "framing" section).
3. Remove the power cord and complete hardwiring (see "hardwiring installation" section).
4. Use 4 screws (supplied) to secure the appliance into the wall (Fig. 2-9). Do not overtighten screws.

C x 4 Fig. 2-9

1. Reinstall the plastic panel holding bracket.
2. Place the crystals or optional topaz glass chips and driftwood logs (CHD-1 models only) along the media tray (see "crystal ember installation" and "optional topaz glass chips and driftwood log installaiton" sections).
3. Install front glass (see "front glass installation and removal" section).

note:

2 sets of holes are provided for recessing into the wall. The wall structure may limit how far the appliance can be recessed. Use the appropriate set of holes when recessing to the frame. Apply shims (not supplied) between appliance and frame.

note:

It is recommended that the walls of the appliance enclosure be finishing (i.e. drywall) to avoid exposed insulation or vapour barrier coming in contact with the appliance. This will ensure clearance to combustibles is maintained.

2.4.3 trim installation (optional)

1. Install left and right trims, and secure with screws (supplied) (Fig. 2-10).
2. Install top and bottom trims, and secure with screws (supplied) (Fig. 2-11).

C x 12

Technical line drawing of a rectangular electronic device with internal components, shown from two views: Fig. 2-10 and Fig. 2-11 (no text or symbols on the diagram itself)

2.5 installing the appliance into a mantel

1. Remove the front glass (see "front glass installation and removal" section).
2. Install the top and bottom brackets (not supplied).
3. Insert the appliance into the mantel and secure it with the brackets. For appropriate mantel installation instructions, consult your authorized dealer.
4. Place the crystals or optional topaz glass chips and driftwood logs (CHD-1 models only) along the media tray (see "crystal ember installation" and "optional topaz glass chips and driftwood log installation" sections).
5. Reinstall the front glass (see "front glass installation and removal" section).

MANTEL STEP 1: LIFT APPLIANCE STEP 2: INSERT DO NOT SLIDE APPLIANCE 1/4"

MANTEL APPLIANCE APPAREIL STEP 3: SET APPLIANCE

WARNING

- Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.

If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection and wire the appliance directly to the household wiring. The wire and power supply breaker must be rated for 120V minimum 15 amps.

This appliance must be electrically connected and grounded in accordance with local codes if hard wired. In the absence of local codes, use the latest edition of CSA C22.1 Canadian Electrical Code in Canada or ANSI/NFPA 70 National Electrical Code in the United States.

Technical line drawing of a mechanical assembly with mounting holes and structural elements (no text or symbols)

Before hardwiring the appliance, remove the junction box control cover by removing the fasteners as shown.

3.1 120V hardwiring installation (NEFL42/50/60/74CHS-1 only)

WHITE (N) (N) (L1) BLACK (L1) (G) GREEN (G)

1. Remove the securing screws from the junction box cover plate, located on the left side, at the back of the appliance. Discard the original junction box cover plate and set screws aside.
2. Loosen the securing screws in the terminal block to remove the power cord.
3. Install the strain relief into the junction box cover plate (supplied), and feed the supply wires through the 7/8" (22mm) hole. Use minimum 14AWG/2.
4. Insert Green or bare copper wire to the designated G Terminal. Tighten the screw.
5. Insert White wire to the designated N Terminal. Tighten the screw.
6. Insert Black wire to the designated L1 Terminal. Tighten the screw.
7. Make sure all connections are tightened properly.
8. Reinstall the junction box cover plate using the screws removed in step 1.

120V

FIREPLACE JUNCTION JONCTION DE L'APPAREIL WHITE/BLANC (N) BLACK NOIR (L1) GREEN/VERT (G) WHITE/BLANC (N) BLACK/NOIR (L1) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

electrical information

3.2 120V hardwiring installation (NEFL42/50/60/74/100CHD-1 only)

WHITE (N) (N) BLACK (L1) (R1) RED (L2) (G) GREEN (G)

1. Remove the securing screws from the junction box cover plate, located on the left side, at the back of the appliance. Discard the original junction box cover plate and set screws aside.
2. Loosen the securing screws in the terminal block to remove the power cord.
3. Install the strain relief into the junction box cover plate (supplied), and feed the supply wires through the 7/8" (22mm) hole. Use minimum 14AWG/2.
4. Insert Green or bare copper wire to the designated G Terminal. Tighten the screw.
5. Insert White wire to the designated N Terminal. Tighten the screw.
6. Insert Black wire to the designated L1 Terminal. Tighten the screw.
7. Make sure all connections are tightened properly.
8. Reinstall the junction box cover plate using the screws removed in step 1.

120V

FIREPLACE JUNCTION JUNCTION DE L'APPAREIL WHITE/BLANC (N) BLACK NOIR (L1) HED/ROUGE (L2) GREEN/VERT (G' WHITE/BLANC (N) BLACK/NOIR (L1) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

3.3 240V hard wiring installation (NEFL42/50/60/74/100CHD-1 only)

WHITE (N) BLACK (L1) RED (L2) GREEN (G) (N) (L1) (L2) (G)

1. Remove the securing screws from the junction box cover plate, located on the left side, at the back of the appliance. Discard the original junction box cover plate and set screws aside.
2. Loosen the securing screws in the terminal block to remove the power cord.
3. Install the strain relief to the junction box cover plate (supplied), and feed the supply wires through the 7/8" (22mm) hole. Use minimum 14AWG/3.
4. Insert Green or bare copper wire to the designated G Terminal. Tighten the screw.
5. Insert White wire to the designated N Terminal. Tighten the screw.
6. Insert Black wire to the designated L1 Terminal. Tighten the screw.
7. Insert Red wire to the designated L2 Terminal. Tighten the screw.
8. Make sure all connections are tightened properly.
9. Reinstall the junction box cover plate using the screws removed in step 1.

240V

FIREPLACE JUNCTION JUNCTION DE L'APPAREIL WHITE/BLANC (N) BLACK/NOIR (L1) RED/ROUGE (L2) GREEN/VERT(G) WHITE/BLANC (N) BLACK/NOIR (L1) RED/ROUGE (L2) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

4.0 finishing

WARNING

• Power supply service must be completed prior to finishing to avoid reconstruction.
• Heat vents and air openings cannot be covered in any circumstances.

4.1 crystal ember installation

The front glass must be removed and the appliance must be secured in its final location before the crystal embers are installed (see "front glass installation and removal" section).

1. Remove the 2 screws from the plastic ember bed panel before applying crystal embers and/or logs to keep the ember bed panel plat (Fig. 4-1).
2. Carefully place crystal embers into the bottom media tray (Fig. 4-2).
3. Apply an even layer from side to side.
4. Randomly place the large crystal embers on top of the small crystal embers (for NEFL42/50/60/74/100CHD-1 only).

Technical line drawing of a rectangular frame with internal supports and directional arrows, labeled Fig. 4-1 (no text or symbols on the diagram itself)

Close-up of hands handling a small object on a dark surface, possibly a tool or material (no visible text or symbols)

Fig. 4-2

4.2 optional topaz glass chips and driftwood log installation (NEFL42/50/60/74/100CHD-1 only)

The front glass must be removed and the appliance must be secured in its final location before the optional topaz glass chips and driftwood logs are installed (CHD-1 models only) (see "front glass installation and removal" section).

1. Carefully place driftwood logs on the media tray.
2. Use the topaz glass chips to fill in spaces between the driftwood logs. This will improve the overall look of the appliance.

Reference Log Number

A W135-0728-SER

A1 W135-0728-SER Rear Side

B W135-0729-SER

B1 W135-0729-SER Rear Side

C W135-0730-SER

C1 W135-0730-SER Rear Side

D W135-0731-SER

A B C1 A1

Recommended driftwood log placement for NEFL42CHD-1

A B1 C D

Recommended driftwood log placement for NEFL50CHD-1

A B1 C D C1

Recommended driftwood log placement for NEFL60CHD-1

A B C1 D C D

Recommended driftwood log placement for NEFL74CHD-1

A B1 C D C1 D A C1

Recommended driftwood log placement for NEFL100CHD-1

4.3 front glass installation and removal

WARNING

- Before the front glass is installed or removed, unplug the appliance and wait until appliance is cool to touch. Glass can be heavy and fragile so handle with care.

1. Install the front glass by aligning the pins on the appliance. Move the glass in and down to engage with the brackets (Fig. 4-2).
2. Secure the top middle section of the front glass to the appliance using a screw (supplied) (Fig. 4-3).
3. Cover the screw with the centre screw cover plate (supplied) (Fig. 4-4).
4. Reverse above steps to remove front glass.

Technical line drawing of a mechanical assembly with labeled section (Fig. 4-2), showing internal components and alignment lines without any text or symbols.

Technical diagram showing two mechanical assembly steps with arrows indicating motion direction (no text or symbols)

C x 1 Fig. 4-3

WARNING

It is essential that the securing screw be installed to ensure the glass assembly isn't accidentally dislodged causing damages and/or personal injury.

- Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.

5.1 NEFL42/50/60/74CHS-1 wiring diagram

MAIN PGB BOARD PANNÉAU PGB PRINCIPAL MAIN PGB BOARD PANNÉAU PGB PRINCIPAL FOR 74" MODELS POUR MODELS 74" EMBERLED DEL DE BRAISE FOR 74" MODELS POUR MODELS 74" FLAME LED DEL DE FLAMME CONTROL CONTROL PAINT MIC NIC FOR 74" MODELS POUR MODELS 74" EMBERLED DEL DE BRAISE FOR 74" MODELS POUR MODELS 74" FLAME LED DEL DE FLAMME CONTROL CONTROL PAINT RT CONTROL PAINT CONTROLE CONTROL CONTROLE CONTROLE AML100 MOTEUR CNS ON3 MOTOR MOTUUR CNS STEPPED MOTOR MOTUUR PAS A PAS 6 N N HEATER1 CHAVUFACE 1 L12 FAWE LED/DEL DE FLAMME 2 3 4 FAME LED/DEL DE FLAMME 2 3 4 EL DE BRASSES 18.8 EMBER LED 18.8/ - - 5 - 2 3 74" 2 1 3 - Size/Taille 42" 50" 60" 74" Name LED and Eiber LED OLY see chart below: Cite de DEL de Flame et DEL de Braisse vor ci-dessous: Adaptor ADAPTUER ON2 DC 12V ON61 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6 ON6

5.2 NEFL42/50/60/74/100CHD-1 wiring diagram

THE TERMINAL BLOCK BLOC TERMINAL MAIN PCB BOA Red PANNEAU PGB PRINCIPAL TYPE LED, Emitter LED, and Top Light LED OY see that below: , Ole de DEL de Flamme, DEL de Raisee, et DEL de Luminaire Supérieure vor ci-dessous; SIZE/TAILLE 42" 50" 60" 74" 100" ON1 ON2 ON3 ON4 ON5 ON6 ON7 ON8 ON9 ON10 ON11 ON12 ON13 ON14 ON15 ON16 ON17 ON18/ ON19 ON20 ON21 ON22 ON23 ON24 ON25 ON26 ON27 ON28 ON29 ON30 ON31 ON32 ON33 ON34 ON35 ON36 ON37 ON38 ON39 ON40 ON41 ON42 ON43 ON44 ON45 ON46 ON47 ON48 ON49 ON50 ON51 ON52 ON53 ON54 ON55 ON56 ON57 ON58 ON59 ON60 ON61 ON62 ON63 ON64 ON65 ON66 ON67 ON68 ON69 ON70 ON71 ON72 ON73 ON74 ON75 ON76 ON77 ON78 ON79 ON80 ON81 ON82 ON83 ON84 ON85 ON86 ON87 ON88 ON89 ON90 ON91 ON92 ON93 ON94 ON95 ON96 ON97 ON98 ON99 ON100 ONTOL PANEU DE CONTROLLE R1 R7 CONTROL PAANEL CONTROLLE NTC CONTROL PANEL CONTROLLE DEL FLAMME DEL FLAMME DEL LUMIERE SUPERIEURE FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" EMBERTED DEL BRAISE FAME LED FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" FOR 74" AND 100" MODELS POUR MODELES 74" ET 100" FOR 74" AND 100" MODELS POUR MODELES 18.8 TO TOP LIGHT LED 18.8/ DEL DE LUMIERE SUPPERUR 18.8, TOP LIGHT LED 18.8/ DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE LUMIERE SUPPERUR 18.8, DEL DE FAME MOUNTING ON THE MAIN PCB BOA BAO PRODUCATION

Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate.

attention:

Ensure the house circuit breakers for the power supply are turned on. In the event of a power failure, the appliance will lose its memory function and will reset to factory mode when the power returns.

6.1 operating control panel

The control panel is located on the lower right-hand corner of the appliance.

88 水準水 333 333 333 333

Power		Turns the appliance on/off.
Orange Flame		Controls flame brightness.Settings:F0 - Flame offF1 - Dimmest flameF2 - Dim flameF3 - Bright flameF4 - Brightest flame
Blue Flame
Heater		Turns the heater and blower on/off.Settings:H0 - Heater and blower offBL - Blower onH1 - Low heatH2 - High heat with blower boost
Ember Bed Light		Controls ember bed light settings.Settings:L0 - Ember bed light offL1 - RedL2 - BlueL3 - GreenL4 - WhiteL5 - YellowL6 - PurpleL7 - Auto-cycle through red, blue, green, white, yellow, purple.(NOTE: It will take 3 seconds to switch between colours.)L8 - Lock to desired color
°F / °C	hold 5 seconds	To change the temperature to Celsius or Fahrenheit, press and hold the yellow flame button for 5 seconds.
Heater Lock	hold 5 seconds	Heater button can be locked or unlocked by holding the heater button for 5 seconds.
Temperature Control	hold 5 seconds	Press and hold the blue flame button for 5 seconds. This will change the blue flame button to temperature control or vice-versa.There are 11 temperature settings: 18°C [64°F], 19°C [66°F], 20°C [68°F], 21°C [70°F], 22°C [72°F], 23°C [74°F], 24°C [76°F], 25°C [78°F], 26°C [80°F], 27°C [82°F] and OFF.

6.2 operating remote control

NAPoleon

NEFL42/50/60/74/100CHD-1 remote

SAPLOREON

NEFL42/50/60/74CHS-1 remote

Power	[Z06A]	Turns the appliance on/off.
Blue Flame		Controls flame brightness.
Orange Flame		Settings:F0 - Flame offF1 - Dimmest flameF2 - Dim flameF3 - Bright flameF4 - Brightest flame
Yellow Flame	[W46D]
Heater		Turns the heater and blower on/off.
		Settings:H0 - Heater and blower offBL - Blower onH1 - Low heatH2 - High heat with blower boost
Flame Speed	[4084]	Controls the speed of the flame. There are 5 flame speed settings: 01 (slowest) 02, 03, 04, and 05 (fastest).
Top LightNEFL42/50/60/74/100CHD-1 only		Same as ember bed color.

Ember Bed Color		Controls ember bed light settings.
		Settings:L0 - Ember bed light offL1 - RedL2 - BlueL3 - GreenL4 - WhiteL5 - YellowL6 - PurpleL7 - Auto-cycle through red, blue, green, white, yellow, and purple. (NOTE: It will take 3 seconds to switch between colours.)L8 - Lock to desired color
Ember Bed Brightness		Controls the brightness of the ember bed light.
		Settings:B1 - DimmestB2 - DimB3 - BrightB4 - Brightest
Timer	[G6YZ]	There are 10 timer settings:00, 0.5h, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h.
Temperature Control	[SSD2]	There are 11 temperature settings: 18°C [64°F], 19°C [66°F], 20°C [68°F], 21°C [70°F], 22°C [72°F], 23°C [74°F], 24°C [76°F], 25°C [78°F], 26°C [80°F], 27°C [82°F] and OFF.

7.1 cleaning

WARNING

• Always turn the heater off and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this appliance. Failure to do so could result in electric chock, fire, or personal injury.
• Never immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal:

• Buff using a soft cloth, slightly dampened with a citrus oil-based product.
• Do not use brass polish or household cleaners as these products will damage the metal trim.

Glass:

• Use a good quality cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper towel or lint-free cloth.
• Never use abrasive cleaners, liquid sprays, or any cleaner that could scratch the surface.

Vents:

- Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

Plastic:

• Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
• Never use abrasive cleaners, liquid sprays, or any cleaner that could scratch the surface.

7.2 remote battery installation

WARNING

• This remote control requires button batteries that are hazardous to young children.
- WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
- Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
- If you suspect your child has swallowed or inserted a button battery, immediately seek urgent medical assistance.
- Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if compartment is not secure.
- Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
- Tell others about the risk associated with button batteries and how to keep their children safe.

1. To replace the existing battery, remove the battery holder.
2. To remove the battery holder, turn the remote onto the front side and press the left side lever towards the center while pulling the battery holder out using the slot provided (Fig. 7-1).
3. Replace existing battery (type CR 2025) with a new battery and reinstall the battery holder onto the remote by sliding it into position.
4. Battery cover will 'click' into remote control until secure.

REMOTE (REAR SIDE) BATTERY (CR 2025) BATTERY COVER Fig. 7-1

note:

This hand-held remote control must remain within 5 meters (17 feet) of the appliance to be effective. This range may be reduced when battery power is depleted.

Batteries must be disposed of according to the local laws and regulations. Some batteries may be recycled, and may be accepted for disposal at your local recycling center. Check with your municipality for recycling instructions.

WARNING

- Failure to position the parts in accordance with this manual or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.

Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor.

For warranty replacement parts, a photocopy of the original invoice will be required to honour the claim.

When ordering replacement parts always give the following information:

• Model & Serial Number of appliance
  • Installation date of appliance
• Part number
  • Description of part
• Finish

Parts, part numbers, and availability are subject to change without notice.

Parts identified as stocked will be delivered within 2 to 5 business days for most delivery destinations.

Parts not identified as stocked will be delivered within a 2 to 4 week period, for most cases.

Parts identified as 'SO' are special order and can take up to 90 days for delivery.

8.1 NEFL42/50/60/74CHS-1

note:

Care must be taken when removing and disposing of any broken glass or damaged components. Be sure to vacuum away any broken glass from inside the appliance before operation.

Exploded view diagram of a refrigerator with numbered parts for identification

Items may not appear exactly as illustrated.

REF.#	Description	Part Number				Stocked
		NEFL42CHS-1	NEFL50CHS-1	NEFL60CHS-1	NEFL74CHS-1
1	Front Glass W010-4	188-SER W010-4189	SER W010-4190-SER	W010-4191-SER		Yes
2	Flame Projection Plastic Panel	W565-0284-SER W	565-0285-SER W565	-0286-SER W565-0287-SER		Yes
3	Right Side Trim W715	-1142-SER				Yes
4	Top/Bottom Trim W715	-1151-SER W715-1	52-SER W715-1153	SER W715-1154-SER		Yes
5	Left Side Trim W715	-1143-SER				Yes
6	Flame LED Light W405	-0046-SER				Yes
7	Ember Bed Plastic Strip W	565-0296-SER W565	-0297-SER W565-0298	SER W565-0299-SER		Yes
8	Wall Mounting Bracket W	080-1616-SER				Yes
9*	Cord Cover W200-0572-SER					Yes
10*	Reflector Spindle W010	-4245-SER W010-4246	-4247-SER W010-4248-SER			Yes
11	Rotisserie Motor (Kit) W	35-0117-SER				Yes
12	Blower and Heater Assembly	W010-4194-SER				Yes
13*	Remote Control	W660-0211-SER				Yes
14*	Main Circuit Board	W190-0188-SER				Yes
15*	Bag of Crystals W497	-0031-SER				Yes
16*	Hardware Kit	W370-0119-SER				Yes
17	Control Panel (With Remote Receiver)	W010-4891-SER				Yes
18	Thermostat	G190-0004-SER				Yes
19	14" Ember Bed LED	N/A	W405-0047-SER	N/A	W405-0047-SER	Yes
20	19" Ember Bed LED	W405-0048-SER			N/A	Yes
21	Thermal Cut-Out	W750-0426-SER				Yes

* Part not illustrated

8.2 NEFL42/50/60/74/100CHD-1

1 2 3 4 5 6 7 8 11 12 17 18 21 22 23 Items may not appear exactly as illustrated.

Items may not appear exactly as illustrated.

REF.#	Description	Part Number					Stocked
		NEFL42CHD-1	NEFL50CHD-1	NEFL60CHD-1	NEFL74CHD-1	NEFL100CHD-1
1	Front Glass W010-4188-SER	W010-4189-SER	W010-4190-SER	W010-4191-SER	W010-4192-SER	Yes
2	Flame Projection Plastic Panel	W565-0284-SER	W565-0285-SER	W565-0286-SER	W565-0287-SER	W565-0288-SER	Yes
3	Right Side Trim W715-1142-SER Yes
4	Top/Bottom Trim W715-1151-SER	W715-1152-SER	W715-1153-SER	W715-1154-SER	W715-1155-SER	Yes
5	Left Side Trim	W715-1143-SER Yes
6	Flame LED Light	W405-0046-SER Yes
7	Ember Bed Plastic Strip	W565-0302-SER	W565-0303-SER	W565-0304-SER	W565-0305-SER	W565-0306-SER	Yes
8	Wall Mounting Bracket	W080-1616-SER Yes
9*	Cord Cover	W200-0572-SER Yes
10*	Reflector Spindle	W010-4245-SER	W010-4246-SER	W010-4247-SER	W010-4248-SER	W010-4249-SER	Yes
11	Rotisserie Motor (Kit)	W435-0117-SER Yes
12	Blower and Heater Assembly	W010-4194-SER Yes
13*	Remote Control	W660-0210-SER Yes
14*	Main Circuit Board	W190-0188-SER Yes
15*	Bag of Crystals	W497-0031-SERW497-0051-SER	W497-0031-SERW497-0032-SER	W497-0031-SERW497-0045-SER	W497-0031-SERW497-0052-SER	W497-0031-SERW497-0051-SER	Yes
16*	Hardware Kit	W370-0119-SER Yes
17	Control Panel (With Remote Receiver)	W010-4891-SER Yes
18	Thermostat	G190-0004-SER					Yes
19*	OptionalDriftwood Logs	W135-0728-SER(X2)W135-0729-SERW135-0730-SER	W135-0728-SERW135-0729-SERW135-0730-SERW135-0731-SER	W135-0728-SERW135-0729-SERW135-0730-SER(X2)W135-0731-SER	W135-0728-SERW135-0729-SERW135-0730-SER(X2)W135-0731-SER(X2)	W135-0728-SER(X2)W135-0729-SERW135-0730-SER(X3)W135-0731-SER(X2)	Yes
20*	Optional Topaz Glass Chips Media	W300-0211					Yes
21	14" Ember Bed LED	N/A	W405-0047-SER	N/A	W405-0047-SER	N/A	Yes
22	19" Ember Bed LED	W405-0048-SER			N/A	W405-0048-SER	Yes
23	Thermal Cut-Out	W750-0426-SER Yes

* Part not illustrated

WARNING

- Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance.

symptom problem solution
Appliance will not come on when power button/ switch is put into the “on” position.	Appliance is not plugged into an electrical outlet.	Check plug, and plug in the appliance if necessary.
	Hard wire connections are not correct.	See “hard-wiring installation” section.
	Appliance has overheated and safety thermal switch has tripped.	Unlug power or turn off the circuit breaker, allow appliance to cool for 15 minutes, then plug in the appliance or turn the breaker on.
	Main PCB board issue. Inspect the circuit board and replace, if necessary.
Appliance turns off and will not turn on.	House circuit breaker has tripped.	Reset house circuit breaker.
	Appliance’s fuse has blown. Replace the fuse.
	Appliance has overheated and safety thermal switch has tripped.	Unplug power or turn off the circuit breaker, allow appliance to cool for 15 minutes to reset the thermal switch, then plug in the appliance or turn the breaker on.
Appliance has returned to default settings.	Power failure. Re-program appliance to original settings (not applicable with all appliances).
Remote control does not work.	Low/dead batteries. Replace batteries in remote control.
	Remote receiver malfunction. Ensure remote receiver is not blocked. Replace control panel.
No warm air coming out of the appliance.	Heater setting not selected. See “operation” section.
	Heater has been locked out. See “operation” section.
	Room temperature is higher than appliance setting (if set to room temperature).	Reset temperature setting.
	Appliance has overheated and safety thermal switch has tripped.	Unplug power or turn off the circuit breaker. Allow for appliance to cool for 15 minutes.
	Hard wire connections are not correct.	See “hard-wiring installation” section.
	Heater issue. Inspect the blower and heater and replace, if necessary.
Heater shuts off automatically.	Room is too warm. The heater has a built-in thermostat so it will shut off automatically once the pre-set temperature is reached. It will also turn on automatically if the room temperature drops below the pre-set temperature.
Dim or no flame. Flame brightness not selected. See “operation” section.
Flame does not move.	Motor is stalled/malfunctioning.	Cycle on/off. If problem persists, consult dealer.

symptom problem solution

Ember bed is not glowing or dimming.	Brightness not selected. See “operation” section.
	Ember LED issue. Inspect the ember bed LEDs and replace, if necessary.
	Main PCB board issue. Inspect the main PCB board and replace, if necessary.
LED flashing “OH”.	Appliance has overheated and safety thermal switch has tripped.	Unplug power or turn off the circuit breaker. Allow appliance to cool for 15 minutes, then plug in the appliance or turn the breaker on. If problem persists, consults your dealer.

Napoleon electric appliances are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management System.

Napoleon products are designed with superior components and materials and assembled by trained craftsmen who take great pride in their work. Once assembled, the complete appliance is thoroughly inspected by a qualified and authorized installer, service agency, or supplier before packing to ensure that you, the customer, receive the quality product that you expect from Napoleon.

Napoleon Electric Appliance Premium Warranty

Electrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 2 years of premium warranty. This covers: fan/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.*

Light bulbs and fuses are NOT covered by the warranty.

In the first year only, any labour related to warranty repair is covered.

* Construction of models vary. Warranty applies only to components included with your specific appliance.

Conditions and Limitations

Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.

Provided that the purchase was made through an authorized Napoleon dealer, your appliance is subject to the following conditions and limitations:

Warranty coverage begins on the date of original installation.

This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.

Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.

This premium warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse, or neglect and parts installed from other manufacturers will nullify this warranty.

This premium warranty further does not cover any scratches, dents, corrosion, or discolouring caused by excessive heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, mechanical breakage of PHAZER ^™ logs. In the first 2 years only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship, provided that the product has been operated in accordance with the operation instructions and under normal conditions.

After the first year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted part, and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the Premium Warranty, Napoleon responsibility under this warranty is defined as above, and it shall not in any event extend to any incidental, consequential, or indirect damages.

This warranty defines the obligations and liability of Napoleon with respect to the Napoleon electric appliance and any other warranties expressed or implied with respect to this product; its components or accessories are excluded.

Napoleon neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.

Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging chemicals, or cleaners will not be the responsibility of Napoleon.

Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.

All parts replaced under the Premium Warranty Policy are subject to a single claim.

All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation.

The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect.

Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender.

Shipping costs are not covered under this warranty.

Additional service fees may apply if you are seeking warranty service from a dealer.

All specifications and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered trademark of Wolf Steel Ltd.

NAPOLEON CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS

Interior view of a modern living room featuring a dark gas stove with visible flames and a wooden cabinet (no text or symbols)

Exterior view of a modern outdoor grill with a large grater, surrounded by residential houses and stone pavement (no signage or text visible)

Interior view of a modern kitchen with a washing machine and tiled flooring (no visible text or symbols)

NAPOLEON

24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8

214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8

103 Miller Drive, Crittenden, Kentucky, USA 41030

De Riemsdijk 22, 4004 LC Tiel, The Netherlands

Phone: [phone]

napoleon.com

NAPOLEON

MANUEL D'INSTALLATION ET D'OPÉRATION

Série Alluravision ^MD

(NEFL50CHD-1 Ilustré)

Line drawing of a rectangular electronic device with a flat panel and control panel (no text or symbols)

CONSIGNES DE SÉCURITÉ

! AVERTISSEMENT

RISQUE D'INCENDIE OU D'EXPLOSION

Technical diagram showing various screw and bracket components with labeled parts A through I

	Description	Quantité
		NEFL42CHS-1 / NEFL42CHD-1	NEFL50CHS-1 / NEFL50CHD-1	NEFL60CHS-1 / NEFL60CHD-1	NEFL74CHS-1 / NEFL74CHD-1	NEFL100CHD-1
A	Vis à Bois 8 14
B	Ancres de Cloison Sèches 8 14
C	ST4x12 Vis Métalliques 25
D	Plaque de Recouvrement de Boîte de Jonction	1
E	Soulagement de Traction 1
F	Coin de Cordon 2
G	Connecteur de Couvercle de Cordon	2
H	Plaque de Recouvrement de Vis Centrale	1
I	Support de Montage de Mur Latéral	2

Technical line drawing of a rectangular electronic component with internal channels and mounting holes (no text or symbols)

Supports de Mur

Technical line drawing of a rectangular electronic device with internal components and mounting brackets (no text or symbols)

Fig. 2-1

Pure technical line drawing of a rectangular frame with no text, numbers, or symbols

Fig. 2-5

Technical line drawing of a rectangular enclosure with vertical supports and a labeled section (Fig. 2-6), showing internal structure without any text or symbols.

Technical line drawing of a structural panel with labeled section (Fig. 2-7), showing internal components and mounting points (no text or symbols beyond label)

Technical line drawing of a rectangular electronic component with directional arrows indicating flow or movement (no text or symbols)

Technical line drawing of a rectangular electronic device with two views labeled Fig. 2-10 and Fig. 2-11, showing internal components and mounting brackets (no text or symbols on the device itself)

installation

FR

Technical line drawing of a mechanical assembly with mounting holes and structural elements (no text or symbols)

BLANC (N) NOIR (L1) VERT (G) (N) (L1) (G)

FIREPLACE JUNCTION JUNCTION DE L'APPAREIL WHITE/BLANC (N) BLACK NOIR (L1) GREEN/VERT (G) WHITE/BLANC (N) BLACK NOIR (L1) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

BLANC (N) NOIR (L1) ROUGE (L2) VERT (G) (N) (L1) (G)

FIREPLACE JUNCTION JUNCTION DE L'APPAREIL WHITE/BLANC (N) BLACK/NOIR (L1) RED/ROUGE (L2) GREEN/VERT (G) WHITE/BLANC (N) BLACK/NOIR (L1) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

BLANC (N) NOIR (L1) ROUGE (L2) VERT (G) (N) (L1) (L2) (G)

240V

FIREPLACE JUNCTION JUNCTION DE L'APPAREIL WHITE/BLANC (N) BLACK/NOIR (L1) RED/ROUGE (L2) GREEN/VERT (G) WHITE/BLANC (N) BLACK/NOIR (L1) RED/ROUGE (L2) GREEN/VERT (G) POWER SUPPLY SOURCE D'ALIMENTATION

4.0 finitions

FR

AVERTISSEMENT

Technical line drawing of a rectangular frame with internal supports and directional arrows, labeled Fig. 4-1 (no text or symbols on the diagram itself)

Close-up of hands handling small metallic components with a tool, no visible text or symbols

Fig. 4-2

Technical line drawing of a mechanical assembly with labeled section (Fig. 4-2), showing internal components and alignment lines without any readable text or symbols.

Technical diagram showing two mechanical assembly steps with arrows indicating motion direction (no text or symbols)

C x 1 Fig. 4-3

AVERTISSEMENT

Exploded view diagram of a refrigerator with numbered parts for identification

Modern living room interior featuring a dark fire extinguisher on a white wall, with shelves and a patterned sofa in the foreground (no visible text or symbols)

Exterior view of a modern outdoor grill with a large dish, surrounded by residential houses and stone pavement (no signage or text visible)

Interior view of a modern kitchen with a washing machine and tiled flooring (no visible text or symbols)

24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8

214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8

103 Miller Drive, Crittenden, Kentucky, USA 41030