VC-SV28AEU - Vacuum Cleaner SHARP - Free user manual and instructions

Product type	Cordless stick vacuum
Brand	Sharp
Model	VC-SV28AEU (black)
Dimensions (L x H x D)	120 x 1250 x 250 mm
Weight (main unit)	5 kg
Battery type	Lithium-Ion 21.6 V / 4000 mAh / 86.4 Wh
Number of included batteries	2
Charging time (per battery)	4 h
Charging time (two batteries)	8 h
Runtime in ECO mode (2 batteries)	130 min
Runtime in MED mode (2 batteries)	48 min
Runtime in TURBO mode (2 batteries)	24 min
Motor power	380 W
Max suction power	28 kPa / 173 Air Watts
Dust bin capacity	0.55 L
Filtration	HEPA 13
Noise level	≤ 80 dB
Power supply	AC adapter 100-240 V AC, 50/60 Hz
Main features	3 modes (ECO, MED, TURBO), LED headlight on motorized head, self-standing position, convertible to hand vacuum, wall mount with dual battery charging
Maintenance and cleaning	Emptying the bin, cleaning the HEPA filter (washable), filter replacement every 3 months, cleaning the roller
Safety	Overheat protection, battery with short-circuit protection, do not use on carpet in self-standing mode
Spare parts and repairability	Replacement filter (VC-SVF1A), removable battery, interchangeable rollers, cleaning tool included
General information	Warranty to be checked with dealer, CE/UKCA certifications, box contents: vacuum, 2 batteries, adapter, wall mount, numerous accessories

Frequently Asked Questions - VC-SV28AEU SHARP

How to charge the battery of the Sharp VC-SV28AEU vacuum?

The battery can be charged on the wall mount (recommended for two batteries simultaneously) or directly on the vacuum by plugging the AC adapter into the charging port on the handle. Use only the supplied Sharp adapter (model CZH024265100TRWQ). A full charge of one battery takes about 4 hours.

What is the runtime of the VC-SV28AEU vacuum with two batteries?

With the two included Li-Ion 4000 mAh batteries, the runtime is 130 minutes in ECO mode, 48 minutes in MED mode, and 24 minutes in TURBO mode. The times are given for two fully charged batteries.

How to empty the dust bin of the vacuum?

Hold the vacuum over a trash can, then press the release button on the bin. Empty the contents. Before closing, make sure the HEPA filter is properly in place and lock the door until it clicks.

What to do if error code E01 or E02 appears?

Code E01 indicates a roller blockage in the motorized head: remove the obstruction. Code E02 (SV20 and SV28 models) signals a blocked inlet: check the head, tube, and inlet for any debris and clean.

How to clean the HEPA filter of the vacuum?

Turn the HEPA filter assembly counterclockwise to remove it. Tap it to remove dust. If it is very dirty, wash it with water and let it dry completely for at least 24 hours before reinstalling. Replace it every 3 months (part number VC-SVF1A).

How to use the self-standing position of the vacuum?

Make sure the vacuum is assembled with the metal extension wand and motorized head, and that the battery is installed. Place your foot on the head, tilt the vacuum vertically until it clicks into lock. Gently release: it stands upright on hard floors. Do not use on carpet and do not leave the appliance unattended.

What to do if the vacuum loses suction performance?

Switch to TURBO mode for more power. Empty the dust bin, clean the filters (HEPA and pre-filter), and check that the air paths (hose, head) are not obstructed. A frequent blockage is due to a clogged filter or tangled roller.

How to change the roller of the motorized brush?

Push the lever (marked A) down and pull the brush plate (B) up. Remove the plate, then the roller by pulling up on the right side (R). Insert the new roller by engaging the left side (L) then pushing the right side. Replace the plate until it clicks. Use the cleaning tool to cut wound hair.

What accessories are included with the VC-SV28AEU?

The box contains: the vacuum, 2 Li-Ion batteries, AC adapter, wall mount with screws, quick start guide, motorized head with LED, metal extension wand, mini motorized brush, 2-in-1 brush/flat suction tool, wide brush tool, extended crevice tool, extension hose, flexible adapter, spare roller, additional filter, cleaning tool, and a transparent storage container for the rollers.

How to install the wall mount of the vacuum?

Choose a location near an outlet, at least 120 cm from the floor. Mark the mounting holes at the height where the assembled vacuum (with head and wand) sits vertically. Drill and insert wall plugs, then screw the mount with the provided screws. Place the assembled vacuum on the mount and plug in the AC adapter to charge both batteries. Use the blanking plates to cover unused screw holes.

USER MANUAL VC-SV28AEU SHARP

User manual

VC-SV12AEU-W, VC-SV20AEU-S, VC-SV28AEU-B

Stick vacuum

EN BG DA ES ET ELLDER FIITCER HU LT

NO NL PL PT RO SK SL SR SV UK

*Product images are for illustration purpose only. Actual product may vary.

Attention:

Your product is marked with this symbol.

It means that used electrical and electronic products should not be mixed with general household waste. There is a separate collection system for these products.

A. Information on Disposal for Users (private households)

1. In the European Union

Attention: If you want to dispose of this equipment, please do not use the ordinary dustbin! Used electrical and electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of used electrical and electronic equipment.

Following the implementation by member states, private households within the EU states may return their used electrical and electronic equipment to designated collection facilities free of charge*.

In some countries* your local retailer may also take back your old product free of charge if you purchase a similar new one.

* Please contact your local authority for further details.

If your used electrical or electronic equipment has batteries or accumulators, please dispose of these separately beforehand according to local requirements. By disposing of this product correctly you will help ensure that the waste undergoes the necessary treatment, recovery and recycling and thus prevent potential negative effects on the environment and human health which could otherwise arise due to inappropriate waste handling.

2. In other Countries outside the EU

If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.

For Switzerland: Used electrical or electronic equipment can be returned free of charge to the dealer, even if you don't purchase a new product.

Further collection facilities are listed on the homepage of www.swico.ch or www.sens.ch.

B. Information on Disposal for Business Users

1. In the European Union

If the product is used for business purposes and you want to discard it:

Please contact your SHARP dealer who will inform you about the take-back of the product. You might be charged for the costs arising from take-back and recycling. Small products (and small amounts) might be taken back by your local collection facilities.

For Spain: Please contact the established collection system or your local authority for take-back of your used products.

2. In other Countries outside the EU

If you wish to discard of this product, please contact your local authorities and ask for the correct method of disposal.

www.sharpconsumer.com/contact/

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Box contents ....3

Location of controls and parts ....4

Wall caddy 7

Display and controls....8

Battery charging, storage and use 9

Recommended cleaning methods ....12

Filter and dust bin ....13

Tools and their use ....14

Self standing (VC-SV12AEU-W and VC-SV20AEU-S only)....17

Display panel 18

General cleaning and maintenance ....18

Dealing with blockages 18

AC Adapter....19

Troubleshooting....20

Introduction

This cordless stick vacuum system features an intelligent digital motor with LED display and a removable Li-Ion battery pack. It is lightweight and versatile, easily converting from a whole-home stick vacuum to a handheld power vac for spot cleaning with the various accessory tools.

Box contents

Item Description VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B
1 Vacuum (without accessories or battery pack)	√	√	√
2 Mini Motorized Brush Roller × ×			√
3 Flexible Bending Adapter ×		√	√
4 2-in-1 Brush/Crevice Tool	√	√	√
5 Wide Brush Tool × ×			√
6 Extended Crevice Tool	√	√	√
7 Extension Hose × ×			√
8 Metal Extension Rod	√	√	√
9 Motorized Brush Roller with Roller(s) fitted	√	√	√
10 V-Roller	√	√	√
11 Brush Roller	√	√	√
12 Power Adapter (EU/UK)	√	√	√
13 Wall Caddy Storage Stand	√	√	√
14 Wall Caddy Screws, Wall Plugs and Blanking Plates	√	√	√
15 Quick Start Guide	√	√	√
16 Battery Pack x2	√	√	√
17 Transprant Brush Container	√	√	√
18 Filter x2 (1 fitted in vacuum and 1 in the box)	√	√	√
19 Cleaning Tool	√	√	√
20 Caddy Hole Cover ×	√	√

Location of controls and parts

VC-SV12AEU-W

Item Description

1 LED Display

2 Speed Selection Button

3 ON/OFF Power Trigger

4 Battery Charging Port

5 Battery Release Button

6 Rechargeable/Replaceable Battery

7 Filter Assembly

8 Dust Bin

9 AC Adapter

10 2-in-1 Brush/Crevice Tool

11 Brush Roller in Storage Tube

12 Extended Crevice Tool

13 Metal Extension Rod

14 Motorised Roller Head with LED Lights

15 LED Lights on Floor Brush Roller

16 Wall Caddy

VC-SV20AEU-S

Item Description

1 LED Display

2 Speed Selection Button

3 ON/OFF Power Trigger

4 Battery Charging Port

5 Battery Release Button

6 Rechargeable/Replaceable Battery

7 Filter Assembly

8 Dust Bin

9 AC Adapter

10 2-in-1 Brush/Crevice Tool

11 Flexible Bending Adapter

12 Brush Roller in Storage Tube

13 Extended Crevice Tool

14 Metal Extension Rod

15 Motorised Roller Head with LED Lights

16 LED Lights on Floor Brush Roller

17 Wall Caddy

VC-SV28AEU-B

Item Description

1 LED Display

2 Speed Selection Button

3 ON/OFF Power Trigger

4 Battery Charging Port

5 Battery Release Button

6 Rechargeable/Replaceable Battery

7 Filter Assembly

8 Dust Bin

9 AC Adapter

10 2-in-1 Brush/Crevice Tool

11 Extension Hose

12 Brush Roller in transparent storage container

13 Extended Crevice Tool

14 Flexible Bending Adapter

15 Mini motorized roller brush

16 Wide brush tool

17 Metal Extension Rod

18 Motorised Roller Head with LED Lights

19 LED Lights on Floor Brush Roller

20 Wall Caddy

Wall caddy

For ease and convenience of use and storage, your SHARP stick vacuum is supplied with a wall mounting caddy. This caddy will store all the tools for your vacuum and is able to charge both batteries at the same time.

NOTE: Connect smaller attachments to the extension hose and the bendable adapter to keep all parts together and organized. Use the vertical storage pipes to the left, right, and bottom of the wall caddy bracket to clip in the accessory tools.

Installation of the Wall Caddy

Before installing your wall caddy, ensure that there is enough space to do so. The distance between the top of the unit and the floor needs to be adequate so that the stick vacuum with the metal extension rod and head can be installed without catching anything. Refer to the picture below to see the recommended installation height.

The picture on the right shows the distance between the mounting holes and details of the supplied screws and wall plugs.

1. Find a wall space location close to an electrical outlet without any obstructions such as windows or shelving.
2. With the vacuum connected to the Motorized Brush Roller and Extension Rod, position the assembled vacuum against the wall where it will be stored and mark the holes of the wall mount bracket at the right height to store the vacuum in the upright position.
3. Use a Phillips screwdriver (not included) to install the wall caddy with the screws provided. Make sure to mark mounting holes using the wall mounting holes on the bracket.
4. Set the assembled stick vacuum in the middle of the wall caddy and plug in the charging adapter with the battery installed into a nearby power outlet. The detachable battery can also be charged on a flat surface near an outlet when removed from the vacuum.

Hole Blanking Plates

Also included in the screw and wall plug bag are 3 blanking plates which are used to cover the screw holes in the caddy.

Roller Storage Tube

For easy storage of the unused roller for the VC-SV12AEU-W or VC-SV20AEU-S we have included a storage tube. The storage tube fits into one of the top storage holes, note that there is an adaptor (2) which needs to be fitted to the storage hole before inserting the tube (1).

Caddy Hole Cover

Supplied with the VC-SV12AEU-W and VC-SV20AEU-S is a cover which can be used to blank off one of the accessory holes. The VC-SV12AEU-W comes with 2 covers, the VC-SV20AEU-S comes with 1.

Display and controls

LED display:

1. Remaining battery charge
2. Speed selection button
3. Power trigger button

How to operate

• Press the POWER TRIGGER button once to start cleaning. There is no need to keep the button pressed. Press the button again to turn off. • The vacuum will automatically defaults to ECO Suction. Use the SELECTION button to choose from 3 Suction Modes: ECO, MED, TURBO for the VC-SV28AEU-B and ECO/TURBO for the VC-SV12AEU-W and VC-SV20AEU-S.

• ECO for larger rooms and surface areas.

• MED (VC-SV28AEU-B only) for smaller rooms and surface areas or an entire vehicle interior.

• TURBO for quick pick-ups or deep cleaning.

During operational use, the digital display will indicate remaining battery charge percentage, speed, and any motor blocking or roller brush tangles impacting performance.

Battery charging, storage and use

Your SHARP stick vacuum cleaner has 2 Lithium-Ion batteries included as standard. The specifications of the batteries are as below. Note that the batteries are not interchangeable between models.

Model VC-BA12A-W VC-BA20A-S VC-BA28A-B
Voltage (V) 22,2 21,6 21,6
Cell Type ICR18650-20SG INR18650-25PG INR21700-40TG
Technology Lithium-Ion Lithium-Ion Lithium-Ion
Number of Cells 6 6 6
Power (Wh) 44,4 54 86,4
Capacity (mAh) 2000	2500	4000
Charging Time (hours)	4	4,5	4,5
Net Weight (kg)	0,429	0,453	0,585
Unit Dimension (W x D x H) mm	158 x 65 x 85	158 x 65 x 85	158 x 65 x 85
Standard/Certification	UKCA/CE/RoHS/REACH	UKCA/CE/RoHS/REACH	UKCA/CE/RoHS/REACH
Colour	White	Silver	Black
To be used with	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
Recommended AC Adapter	CZH015265065TRWQ	CZH015265065TRWQ	CZH024265100TRWQ

Location of parts and connection to the AC adapter for charging

1. Main Unit Connector
2. Charging Port
3. Release Lever
4. Securing Clip
5. Charge Status
6. Ventilation

Before first use the detachable lithium-ion battery must be fully charged. It can be charged either installed or uninstalled by connecting the power cord to the recharging port and a standard electrical outlet.

Charging the battery

There are several ways in which the battery or batteries can be charged. We recommend that the battery is charged while docked in the caddy as this allows for both batteries to be charged at the same time.

It is also possible to charge one battery either while connected to the vacuum, when it is out of the vacuum or by itself in the caddy. If the caddy is not used, place hand vacuum or battery on a flat, stable surface. Connect the power cord directly to charging port located on the hand grip.

Good charging habits

• Use only the supplied Sharp AC adapter.
• Charge before the battery's capacity runs below 25% - Lithium-ion batteries have a limited number of charge cycles, so it's best to charge the battery before it is completely depleted to extend its lifespan.
• Avoid overcharging - once the battery is fully charged, unplug it from the charger to avoid overcharging, which can also shorten the battery's lifespan.
• If left unused, a fully charged battery will lose its charge over time.
• Store in a cool, dry place - extreme temperatures can damage the battery, so make sure to store it in a cool, dry place, ideally at room temperature.
• If you plan to store your device for longer than six months, charge the battery to 50% every six months to keep it fresh.

Charging on the wall caddy

1. DC Power connection port
2. Male plug

If using the wall caddy (recommended), follow instructions for installation. Plug in assembled product while stored in wall caddy. Unplug the AC adapter when not in use for extended periods of time.

NOTE: During first use, run the battery all the way down to properly condition it. Recommended charging times are as below.

	Charging Times (hours)
	VC-SV12AEU-W V	C-SV20AEU-S VC-S	V28AEU-B
1 Battery 4 4.5	4
2 Batteries 8	9	8

Usage Times

	Run Time for 2 Batteries (minutes)
	Charging Times (hours)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Medium x	x	48
Turbo	32 30 24

Battery status indication

When the battery is charging or discharging the status can be checked by either looking at the charge percentage on the vacuum display or by the lights on the side of the battery itself.

	10% - 30%
	31% - 70%
	>70%

There are 3 lights, if all of these are on then the battery charge is greater than 70%.

When the battery is flat, a single red light will flash. As the battery charges this light will turn blue and flash until the second light starts to flash and the first one becomes static. When the second light stops flashing and becomes static, the final light will start to flash, Charging is complete when all 3 lights are blue and static. The lights will stay in this condition until the battery is disconnected from the AC adapter.

WARNING: Special instructions for handling the Lithium-ion battery pack

Follow instructions carefully. This will reduce the risk of explosion, electric shock and possibly serious injury or death.

- Only use approved Sharp AC adapter to charge your battery pack.

- Use a power source with the voltage specified on the nameplate of the charger.

- The Sharp battery pack and AC Adapter are specifically designed to work together.

- Do not operate the AC adapter with a damaged cord or plug.

- Do not place the battery pack near fire or heat.

- Exposure to fire or temperature above 60°C may cause the battery pack to explode.

- Do not charge the battery pack in a damp or wet location.

- Do not charge in the presence of flammable liquids or gases.

- Ensure the battery pack is never immersed into water.

- Do not charge in an area of extreme heat (above 40°C ) or cold (below 10°C ).

- Charging will work best at normal room temperature.

- Do not crush, drop or damage the battery pack.

- Do not use a battery pack or AC adapter that has been dropped or received a sharp blow.

- Damage to the battery pack may cause the battery pack to explode. Properly dispose of the battery pack immediately by following instructions on how to dispose of battery pack or contact service centre for advice.

- Do not open, modify or attempt to repair a battery pack.

- The battery may give off fumes if it becomes damaged or is used incorrectly.

- Ensure the area is well ventilated and seek medical attention should you experience any adverse effects.

- The battery may leak liquid if it becomes damaged or is used incorrectly.

- If you come into contact with any liquid from the battery, rinse off immediately with mild soap and water. If the liquid comes into contact with your eyes, rinse with water and seek medical attention.

- Keep battery pack away from small metal objects which may result in the shortening of the battery terminals.

Disposal of equipment and batteries

This product does not contain any parts that are serviceable by the user.

Electronic products and batteries should not be mixed with general household waste. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can take these items for environmentally safe recycling.

Do not dispose as household waste or in a fire as the battery pack may explode.

Batteries should be disposed of according to local regulations.

This symbol means that the product contains batteries covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. Cd, Hg and Pb underneath the wheelie bin symbol shows whether the battery contains, cadmium (Cd), mercury (Hg) or lead (Pb).

This symbol on a product means that the product is covered by European Directive 2012/19/EU and must not be disposed of or dumped with your other household waste.

These symbols on the products, packaging and/or accompanying documents mean that used electrical and electronic products should not be mixed with general household waste.

CE and UKCA statement:

- The full CE text and UKCA declaration of conformity are available at sharpconsumer.eu, enter the download section of your model and choose "Declaration of Conformity".

Recommended cleaning methods

Your stick vacuum is designed for cleaning floor surfaces and higher vertical surfaces that are hard-to-reach. Start with the Metal Extension Rod and combine with the following tools.

• Attach the wider Motorized roller brush with LED headlights for hard floors, area rugs and carpeting.
• Attach the Flexible bending adaptor to reach under sofas, chairs and around furniture.
• Attach the Long crevice nozzle for corners and tight spots.
• Use the V Roller on all types of floors. The Brush Roller is recommended for hard floors.
• Attach the 2-in-1 brush/crevice tool for lamp shades, bookshelves and electronics.

For the VC-SV28AEU-B only

- Attach the Mini motorized roller brush for stairs and narrower pathways.

For quick vacuuming of small areas, you can convert the stick vacuum to a handheld vacuum by removing the metal extension rod. Choose the right tool as below for the job.

• Attach the Long Crevice Nozzle for deep cleaning between car seats, sofa cushions, and highchairs.
• Attach the 2-in-1 Brush/Crevice Tool for dressers, shelves and keyboards.

For the VC-SV28AEU-B only

• Attach the Mini Motorized Roller Brush for stairs and benches.
• Attach the Flexible Hose plus the Crevice or Brush Tool for deep cleaning car interiors, under seats, and in between.

Filter and dust bin

Your vacuum has several filters contained within it to ensure that unclean air is not recycled into the room and for protection of the motor. The sealed dust bin captures and traps 99.9% of dust, allergens, dander and dirt.

1. Bin release button.
2. Sealed dust bin
3. HEPA 13 filter.
4. Filter sleeve
5. Metal mesh filter to separate large particles.
6. Multi-cone cyclonic spinning to isolate dust particles

Emptying Dust Bin

1. Hold the hand vacuum over a rubbish container.
2. Then, press the bin release button to open the bin. Carefully empty contents into a rubbish container. If necessary, clean the HEPA filter.
3. Make sure HEPA Filter Assembly is secure (turning the entire assembly clockwise) before closing dust bin door (a "click" will be heard when the door is locked).

Removing and Cleaning High Density Filter

1. Turn the HEPA filter assembly counterclockwise until it releases from unit.
2. Pull out the HEPA filter assembly and clean as necessary (see below).
3. Insert HEPA-density filter back into HEPA filter assembly.
4. Make sure high density filter assembly is secure (by turning clockwise) before closing dust bin door.

NOTE: If the HEPA filter is very dirty, it can be washed in water. After washing, dry for at least 24 hours to ensure that it is completely dry before inserting back into the vacuum.

To ensure the high performance of the HEPA filter, it is recommended that it is replaced every 3 months. To order your replacement filter use model number VC-SVF1A.

NOTE: DO NOT use the vacuum without the Filter Sleeve, HEPA13 or Mesh Filter fitted. This will result in large dust particles or debris entering the motor and causing damage.

Tools and their use

Your SHARP stick vacuum comes with various tools as shown below. Depending on the model which you have will determine which tools are included in the box.

Two in One Brush

This tool can be used with either the brush extended or with the nozzle. To use the nozzle, press down the release knob and pull back the brush extension.

The two in one brush is ideal for cleaning lamp shades, bookshelves and various items of electronic equipment.

Wide Nozzle Brush (VC-SV28AEU-B only)

This useful tool can be used for the gentle cleaning of curtains, draperies, windowsills, blinds, etc.

Long Crevice Tool

This versatile long crevice nozzle tool is ideal for cleaning corners and tight spots.

Extension Hose (VC-SV28AEU-B only)

To increase the usability of the smaller tools, they can be used with the extension hose. The hose can extend to allow easier access to tight or difficult to reach areas for enhanced cleaning.

Metal Extension Rod

Use this tool with the motorized head to allow easy cleaning of floors.

Motorized Brush Roller

The motorized brush roller is ideal for cleaning all types of floors. The V-Roller is fitted as standard and this is interchangeable with the brush roller. Both rollers provide excellent performance on all floor types. With the addition of a bright headlight, the motorized head allows you to see any dirt, dust, and debris to be vacuumed; it also allows you to see into darker corners and edges for complete cleaning.

To change, clean, or maintain the roller, follow the instructions below.

1. Push the lever marked A down and at the same time pull the brush roller plate (item B) up.
2. Remove the roller brush plate.
3. Take out the roller brush by pulling up from the right-hand side (R).
4. Insert the roller by engaging it on the left-hand side (L), then pushing down on the right so it locates securely. Now reinsert the roller brush plate by pushing it down so it clicks.

V-Roller

Use the V Roller on all types of floors.

Brush Roller

The Brush Roller is recommended for carpeted floors.

Mini Motorized Brush (VC-SV28AEU-B only)

Attach the Mini motorized roller brush for stairs, upholstery and narrower pathways.

Flexible Bending Adapter (VC-SV20AEU-S and VC-SV28AEU-B only)

Use with the metal extension rod to allow for easy access underneath sofas, chairs, tables, etc.

Cleaning Tool

Handy cleaning tool is included in the box. This tool enables the easy clearing of roller brush tangles using the recessed cutting blade. The brush can be used to clean any dust ingression into small areas of the vacuum or accessories.

When using the cutting part of the cleaning tool be sure to hook the tangle securely and pull so that the material is cut. Be careful not to pull too hard as this may cause damage to the roller.

Self standing

1. Okay to use Self Standing on hard floor.
2. DO NOT use Self Standing on soft/carpeted floors.

When using your SHARP stick vacuum on a hard floor it is possible to place your vacuum in the Self Standing position. For this to work correctly, the vacuum must be connected to the motorised head unit via the metal extension rod; also ensure that the battery is installed.

With your foot gently resting on the motorised head, move the vacuum so that the vacuum is in the upright position. You will hear a click when the head is locked.

Gently let go of the vacuum and it will self-stand.

CAUTION: Your vacuum will self-stand on hard floors. If it is knocked over, damage or injury may occur. Ensure that once in the self-stand position, it is not pushed over. While in the self-standing mode, do not leave it unattended, especially if you have young children or pets.

Display panel

The multifunction display panel shows important information on the function and use of your stick vacuum.

To change the speed of the motor from ECO (most efficient) to Turbo (most powerful), press this button. When the unit is off, press this button to show how much power is left in the battery for each mode of operation.

VC-ST12AEU-W and VC-SV20AEU-S VC-SV28AEU-B

1. Percentage of battery power remaining.
2. Mode selection button – ECO, Medium or Turbo power.
3. Visual indication of remaining power based on battery level. This will change when the mode button is pressed.
4. Operation mode. This will change when the mode button is pressed.

In the case of any issue occurring with your stick vacuum, it is possible that an error code may be shown on the display panel.

Consult the Troubleshooting section of this user manual for more details should an error code appear.

General cleaning and maintenance

To ensure that your SHARP stick vacuum remains in good condition and continues to provide reliable service, it is recommended to clean and maintain it on a regular basis.

Exterior parts can be cleaned with a soft cloth. If there are stubborn marks, use a non-abrasive, gentle cleaning fluid to remove.

Never use abrasive cleaners or cloths to maintain your SHARP stick vacuum as these will damage the surface.

General tips after use are:

1. 1. Empty the Dust Chamber

Suction is reduced if the dust chamber is full of debris, so emptying after and during use will provide a much better cleaning experience.

2. Clean the Rollers

Remove any hair or debris which may have been attached to and/or wrapped around the roller during use as this will improve the performance on the next use. For anything which has been wrapped around the roller, use the cleaning tool cutting edge to remove it.

3. Check for Blockages

Ensure that the air pathways are clear of obstructions such as clumps of hair, pet hair or large items of debris. Use a light (the torch on your mobile phone) to look down the pipe to see if it is clear.

4. Clean the Filter

Clogged filters are the most common reason for poor suction. Clean these after every use and if the performance is being degraded it can be washed in water and left to dry for 24 hours. It is recommended that the HEPA filter is replaced every 3 months.

Dealing with blockages

It is possible that on occasion your stick vacuum will become blocked with debris. You may need to dismantle parts to gain access to clean and unblock.

When dealing with blockages, use a long stiff wire with a blunt end to clear pipes. Be careful not to damage the pipe.

AC Adapter

Your SHARP stick vacuum is supplied with an AC adapter which can be used with either a UK (3-pin) or EU (2-pin) mains socket. The AC adapter supplied with your stick vacuum will depend on the vacuum and battery model, refer to the table below to match up the vacuum model and AC adapter.

Only use the supplied and SHARP recommended AC adapter with your Stick Vacuum.

AC adapter specifications can be found at the end of this User Manual.

Changing the adapter mains connection type

Your AC adapter is supplied with 2 mains connection plates which can be interchanged depending on your mains outlet type. The connection plate on the left is for the UK, Ireland and Cyprus. The 2-pin connection plate on the right is for most other EU countries.

To install the correct plate for your mains outlet, select the correct one (UK or EU) and place it on the AC adapter as shown in the picture below. The plate should sit in the recess. Turn clockwise until a click is heard and the connection plate is now installed. If you are unsure, please contact our helpline for advice.

To remove the plate, press the button A and rotate the plate anticlockwise. The plate can now be removed.

Troubleshooting

Problem Reason Resolution
Error code E01 appears in the display.	Head motor has been stopped from rotating.	Remove obstruction from roller in the motorised head.
E02 appears in the display (VC-SV20AEU-S and VC-SV28AEU-B only).	Inlet blocked. Clear blockage from the	head, tube and/or inlet.
Poor pick up performance. Reduced suction.		Set the vacuum mode to Turbo.Empty the dust bin.Clean the fi Iters.Ensure that the vacuum airways are not blocked or obstructed.
Vacuum has stopped or will not work.	Issue with battery or battery connec-tion.	Check that the battery is fully charged.Ensure that the battery is correctly connected to the vacuum.
Roller will not rotate. Mechanical issue.		Remove obstruction from roller in the motorised head.Clean roller and head unit.
Battery light is flashing red.	Battery almost flat.	Recharge battery.
Accessory is broken or not working.		Contact the SAHRP call center to discuss. A new part can be supplied free of charge if under warranty or on a chargeable basis if necessary.
Motorised head is noisy. Brush roller fi tted.		If the brush roller is fi tted, the bristles will make a noise as they connect with the casing of the head.

Should you experience any other problems with your SHARP stick vacuum, please contact our call centre for further advice and information. To order replacement accessories, filters and batteries please call or email your SHARP service center.

Technical specifications

Model VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B
Battery Capacity (mAh) 2000 2500 4000
Battery Voltage (V) 22,2 21,6 21,6
Battery Power (Wh) 44,4 54 86,4
Battery Size (W x H x D in mm) 158 x 65 x 85 158 x 65 x 85 158 x 65 x 85
Battery Weight (kg)	0,429	0,453	0,585
Number of Cells	6	6	6
Single Battery Charging Time (hours)	4	4,5	4
Dual Battery Charging Time (hours)	8	9	8
Colour Main Body	White	Silver	Black
Control Panel	Digital	Digital	Digital
Display Type	LCD	LCD	LCD
Dust Container Capacity (L)	0,55 0,55 0,55
Exhaust Filter Type	HEPA 13	HEPA 13	HEPA 13
Gross Weight (kg)	5,2	5,4	6,3
Motor Power (W)	150	250	380
Motor Type	DC motor	Brushless DC motor	Brushless DC motor
Noise Level (dB)	≤80 ≤80	≤80
Off Mode Power Consumption (W)	0,5	0,5	0,5
Over Heating Protection	Yes	Yes	Yes
Plug	EU/UK Plug Adapter	EU/UK Plug Adapter	EU/UK Plug Adapter
Motot Power Consumption (W)	150	250	380
Run Time in Max Power (minutes)	16	15	12
Run Time in Med Power (minutes)	N/A	N/A	24
Run Time in Min Power (minutes)	25	45	65
Safety Logo Certification	CE / UKCA	CE / UKCA	CE / UKCA
Suction Power Min (kPa)	6	7	7
Suction Power Max (kPa)	12	20	28
Suction Power Max (Air Watts)	62	120	173
LED Headlight	Yes	Yes	Yes
Headlight Colour	White	White	White
Unit Size (W x H x D in mm)	120 x 1205 x 270	120 x 1205 x 270	120 x 1250 x 250
Unit Weight (kg)	3,9	4,1	5
AC Adapter
Model CZH015265065TRWQ CZH01	15265065TRWQ CZH0242651	100TRWQ
Input	100-240V AC / 50/60Hz / 0.5A	100-240V AC / 50/60Hz / 0.5A	100-240V AC / 50/60Hz / 0.8A
Power Requirements AC 100-240V ~ 50/60Hz AC 100-240V ~ 50/60Hz AC 100-240V ~ 50/60Hz
Output 26.5V DC / 650mA 26.5V DC / 650mA 26.5V DC / 1000mA
Colour White White Black
Length of power cable (mm) 1500mm 1500mm 1500mm
To be used with VC-SV12AEU-W VC-SV20AEU-S	VC-SV28AEU-B
IP Rating	IP20 (indoor use only)	IP20 (indoor use only)	IP20 (indoor use only)
Manufacturer	Shenzhen Chanzeho Technology Co. Limited7/F, Spa Centre, No.53-55Lockhart Road, Wan Chai, Hong Kong

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

	10% - 30%
	31% - 70%
	>70%

3. Check for blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Package contents 2

Wall mount

Mounting hole cover

	10% - 30%
	31% - 70%
	>70%

V-roller

Brush roller

2. Clean the rollers

4. Clean the filter assembly

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Package contents 2

Wall holder

Roller storage tube

Battery status indication

	10% - 30%
	31% - 70%
	>70%

Motorized brush roller

V-roller

Brush roller

The brush roller is recommended for carpeted floors.

Mini motorized brush (VC-SV28AEU-B only)

Attach the mini motorized brush to stairs, upholstery, and narrower paths.

2. Clean the rollers

3. Check for blockages

4. Clean the filter

Troubleshooting

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Package contents....2

Wall mount

Usage times

	10% - 30%
	31% - 70%
	>70%

Brush roller

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Wall mount

Usage times

	10% - 30%
	31% - 70%
	>70%

Brush roller

4. Clean the Filter

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Contents

Package contents 2

Wall shelf

Roller brush

Dust cover for holes

Battery charging

Good charging practices

Battery status indicator

	10% - 30%
	31% - 70%
	>70%

Motorized brush roller

V-roller

Brush roller

Flexible bend adapter (only for VC-SV20AEU-S and VC-SV28AEU-B)

Use the metal extension wand to facilitate access under sofas, chairs, tables, etc.

Cleaning tool

2. Clean the rollers

3. Check for blockages

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Wall Bracket

Bracket Hole Cover

Usage Times

	10% - 30%
	31% - 70%
	>70%

V-Roller

Roller Brush

www.sharpconsumer.com/support/

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Contents

Wall Bracket

Wall Bracket Hole Cover

Usage Times

	10% - 30%
	31% - 70%
	>70%

Roller Brush

Clearing Blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Wall mount

Hole cover for the mount

Good charging practices

Battery status indication

	10% - 30%
	31% - 70%
	>70%

Brush roll

2. Clean the rollers

Clearing blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Package contents 2

Wall mount

For ease and convenience of use and storage, your SHARP stick vacuum comes with a wall mount. This mount will store all the tools for your vacuum and can charge both batteries simultaneously.

Roller storage tube

For easy storage of an unused roller for the VC-SV12AEU-W or VC-SV20AEU-S, we have included a storage tube. The storage tube fits into one of the upper storage holes; note that there is an adapter (2) that needs to be placed in the storage hole before inserting the tube (1).

Holder hole cover

The VC-SV12AEU-W and VC-SV20AEU-S come with a cover that can be used to close one of the accessory holes. The VC-SV12AEU-W comes with 2 covers, while the VC-SV20AEU-S comes with 1 cover.

Display and controls

LED display:

1. Remaining battery charge
2. Speed selection button
3. Power activation button

How to use

Good charging habits

Battery status indication

When the battery is charging or discharging, the status can be checked either by looking at the charge percentage on the vacuum's display or by the lights on the side of the battery itself.

	10% - 30%
	31% - 70%
	>70%

NOTE: Do not use the vacuum without the sleeve filter, HEPA13, or mesh filter installed. This will result in large dust particles or debris entering the motor and causing damage.

Tools and their use

Motorized brush roller

V-roller

Use the V-roller on all types of floors.

Brush roller

The brush roller is recommended for use on carpeted floors.

Mini motorized brush (VC-SV28AEU-B only)

Attach the mini motorized brush roller for stairs, upholstered furniture, and narrow passages.

Flexible hose adapter (VC-SV20AEU-S and VC-SV28AEU-B only)

Use with the metal extension rod for easy access under sofas, chairs, tables, etc.

Cleaning tool

When using the cutting part of the cleaning tool, make sure to securely hold the tangled material and pull so that the material is cut. Be careful not to pull too hard as this may cause damage to the roller.

Self-standing

1. Percentage of remaining battery power.
2. Mode selection button – ECO, medium, or Turbo power.
3. Visual indication of remaining power is based on battery level. This will change when the mode button is pressed.
4. Operating mode. This will change when the mode button is pressed.

In case of any problem with your stick vacuum, an error code may appear on the display. If an error code appears, refer to the troubleshooting section in this user manual for more details.

2. Clean the rollers

4. Clean the filter

Clogged filters are the most common cause of poor suction. Clean them after each use, and if performance decreases, they can be washed with water and left to dry for 24 hours. It is recommended to replace the HEPA filter every 3 months.

Clearing blockages

Your stick vacuum may occasionally become clogged with debris. You may need to disassemble parts to access cleaning and remove blockages.

When dealing with blockages, use a long, sturdy wire with a blunt end to clean the tube. Be careful not to damage the tube.

AC adapter

Your SHARP stick vacuum comes with an AC adapter that can be used with a UK (3-pin) or EU (2-pin) socket. The AC adapter that comes with your stick vacuum depends on the vacuum and battery model; see the table below to match the vacuum model and AC adapter.

Use only the supplied and SHARP-recommended AC adapter with your stick vacuum.

AC adapter specifications can be found at the end of this User Manual.

www.sharpconsumer.com/documents-of-conformity/

Cylinder storage tube

Support Hole Cover

Good filling habits

	10% - 30%
	31% - 70%
	>70%

Motorized brush roller

V-roller

Brush roller

www.sharpconsumer.com/support/

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Usage times

	Autonomia per 2 batterie (minuti)
	Tempi di ricarica (ore)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Medio x	x	4	8
Turbo 32 30 24

	10% - 30%
	31% - 70%
	>70%

V-Roller

Brush roller

2. Clean the rollers

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Box contents....2

Wall-mounted shelf

Roller storage tube

Shelf hole cover

Good charging practice

Battery status indication

	10% - 30%
	31% - 70%
	>70%

V-roller

Brush cleaning tool

Flexible bend adapter (only for VC-SV20AEU-S and VC-SV28AEU-B)

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Wall bracket

Good charging habits

	10% - 30%
	31% - 70%
	>70%

V-roller

Brush roller

Breathable folding adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

2. Clean the rollers

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Contents of the box 2

Wall bracket

Bracket hole cover

Good charging habits

Operating times

	Kjøretid for 2 batterier (minutter)
	Ladingstider (timer)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Middels x	x	4	8
Turbo	32 30 24

	10% - 30%
	31% - 70%
	>70%

V-roller

Use the V-roller on all types of floors.

Brush roller

The brush roller is recommended for carpeted floors.

Mini motorized brush (only VC-SV28AEU-B)

Flexible bend adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

1. It is fine to use the Self-standing on hard floors.
2. DO NOT use the Self-standing on soft/carpeted floors.

2. Clean the rollers

3. Check for blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Good charging habits

Usage times

	10% - 30%
	31% - 70%
	>70%

V-Roller brush

Brush roller

2. Clean the rollers

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Table of contents

Wall mount

Good charging habits

Usage times

	10% - 30%
	31% - 70%
	>70%

V-Roller brush

Brush roller

Bending adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

2. Clean the rollers

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Box contents 2

Wall mount

Usage times

	10% - 30%
	31% - 70%
	>70%

NOTE: Do not use the vacuum without the Dust Bag Filter, HEPA13, or Mesh Filter installed. This will result in large dust particles or debris entering the motor, causing damage.

Brush roll

2. Clean the rollers

4. Clean the filter

Dealing with blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Wall mount

Instructions for use

	Timp de functionare pentru 2 baterii (minute)
	Timpuri de incărcare (ore)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Mediu x	x	4	8
Turbo 32 30 24

	10% - 30%
	31% - 70%
	>70%

Motorized brush roll

Brush roll

2. Clean the rollers

4. Clean the filter

Clearing blockages

www.sharpconsumer.com/ support/

www.sharpconsumer.com/ documents-of-conformity/

Contents

Package contents....2

VC-SV28AEU-B
Položka	Popis
1 LED	Displej
2 Tlačidlo pre výber rýchlosti
3 Spúšťač výkonu ON/OFF
4 Nabíjací port batérie
5 Tlačidlo na uvol’nenie batérie
6	Dobíjateľná/Vymenitelňá batéria
7 Filtrovacia súprava
8 Nádoba na prach
9 Adaptér AC
10 2-v-1 kefa/nástavec na štrbiny
11 Predlžovacia hadica
12	Kartáčový valec v priehľadnom púzdre na sklado-vanie
13 Predlížený nástavec na štrbiny
14 Flexibilný ohybný adaptér
15 Mini motorizovaný valček na kefu
16 Široká kefa
17 Kovová predlžovacia tyčinka
18 Hlavná válečková hlava s motorom a LED svetlami
19 LED svetlá na valčeku podlahovej kefy
20 Nástenný držiak

Wall mount

Mounting hole cover

Number of uses

	Doba behu pre 2 batérie (minút)
	Doby nabíjania (hodiny)
	VC-SV12AEU-W V	C-SV20AEU-S VC-S	V28AEU-B
ECO 50 90 130
Stredne x	x	4	8
Turbo 32 30 24

Battery status indication

	10% - 30%
	31% - 70%
	>70%

Roller

Brush roller

Flexible bend adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

2. Clean the rollers

4. Wash the filters

Dealing with blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Box contents 2

Location of controls and parts ....3

Wall bracket 6

Display and controls 7

Charging the battery, storage and use....8

VC-SV20AEU-S
Izdelek Opis
1 LED	zaslon
2 Gumb za izbiro hitrosti
3 Stikalo za vklop/izklop napajanja
4 Priključek za polnjenje baterije
5 Gumb za sprostitev baterije
6 Ponovno polnilna/zamenljiva baterija
7 Sestav fi Itera
8 Prašni zabojnik
9 AC adapter
10 2-v-1 krtača/šoba za špranje
11 Gibljiv ukrivljeni adapter
12 Valčna krtača v shranjevalni cevi
13 Podaljšano nastavek za razpoke
14 Kovinska podaljševalna palica
15 Motorizirana glava valjka z LED lučmi
16 LED lučke na valjčku talne krtače
17 Stenski nosilec

VC-SV28AEU-B
Izdelek Opis
1 LED	zaslon
2 Gumb za izbiro hitrosti
3 Stikalo za vklop/izklop napajanja
4 Priključek za polnjenje baterije
5 Gumb za sprostitev baterije
6 Ponovno polnljiva/zamenljiva baterija
7 Sestav fi Itera
8 Prašni zabojnik
9 AC adapter
10 2-v-1 krtača/šoba za špranje
11 Podaljševalna cev
12 Valj za čopiče v prozornem posod za shranjevanje
13 Podaljšano nastavek za razpoke
14 Gibljiv ukrivljeni adapter
15 Mini motorizirana valjčna krtača
16 Široka krtača
17 Kovinska podaljševalna palica
18 Motorizirana glava valjka z LED lučmi
19 LED lučke na valjčku talne krtače
20 Stenski nosilec

Wall bracket

Storage tube for roller

For easy storage of the unused roller for VC-SV12AEU-W or VC-SV20AEU-S, we have included a storage tube. The storage tube fits into one of the upper storage holes. Note that you must insert the adapter (2) into the storage hole before inserting the tube (1).

Holder hole cover

Number of uses

	Čas delovanja za 2 bateriji (minute)
	Časi polnjenja (ure)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Srednje X	X	48
Turbo 32 30 24

Battery status indication

	10% - 30%
	31% - 70%
	>70%

Motorized roller brush

V-Roller

Brush roller

Flexible bend adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

1. It is okay to use the self-standing feature on hard floors.
2. DO NOT use the self-standing feature on soft/carpeted floors.

When using your SHARP vacuum on a hard surface, you can place the vacuum in a self-standing position. For this to work properly, the vacuum must be connected to the motorized head via the metal extension wand; also make sure the battery is installed.

Gently lower the vacuum and it will remain upright by itself.

CAUTION: Your vacuum will stand by itself on hard floors. If it tips over, damage or injury may occur. Make sure not to tip it over when it is in the self-standing position. While it is in self-standing mode, do not leave it unattended, especially if you have small children or pets.

Display panel

1. Percentage of remaining battery power.
2. Mode selection button – ECO, medium or Turbo power.
3. Visual display of remaining energy based on battery level. This will change when the mode button is pressed.
4. Operating mode. This will change when the mode button is pressed.

2. Clean the rollers

4. Clean the filter

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Box contents 2

Location of controls and parts ....3

Wall holder 6

Display and controls ....7

Charging the battery, storage and use ....8

Recommended cleaning methods ....11

VC-SV20AEU-S
Artikal	Opis
1 LED Displej
2 Dugme za izbor brzine
3 Prekidač za uključivanje/isključivanje
4 Priključak za punjenje baterije
5 Dugme za otpuštanje baterije
6 Punjiva/Zamenljiva baterija
7 Sklop fi Itera
8 Kanta za smeće
9 AC adapter
10 2-u-1 Četka/Alat za pukotine
11 Fleksibilni savijajući adapter
12 Četkasti valjak u skladišnoj tubi
13 Produženi nastavak za pukotine
14 Štap za proširenje metala
15 Motorizirana glava valjka sa LED svetlima
16 LED svetla na četki za pod sa valjkom
17 Zidni držač

VC-SV28AEU-B
Arti-kal	Opis
1 LED Displej
2 Dugme za izbor brzine
3 Prekidač za uključivanje/isključivanje
4 Priključak za punjenje baterije
5 Dugme za otpuštanje baterije
6 Punjiva/Zamenljiva baterija
7 Sklop fi ltera
8 Kanta za smeće
9 AC adapter
10 2-u-1 Četka/Alat za pukotine
11 Cev za produžetak
12	Četkica za rolovanje u prozirnom kontejneru za skladištenje
13 Produženi nastavak za pukotine
14 Fleksibilni savijajući adapter
15 Mini motorizovani četkasti valjak
16 Široka četka alat
17 Štap za proširenje metala
18 Motorizirana glava valjka sa LED svetlima
19 LED svetla na četki za pod sa valjkom
20 Zidni držač

Wall holder

For ease and convenience of use and storage, your SHARP stick vacuum comes with a wall holder. This holder will store all the tools for your vacuum and can charge both batteries simultaneously.

NOTE: Connect the smaller accessories to the extension hose and flexible adapter to keep all parts together and organized. Use the vertical tubes for storage on the left, right, and bottom sides of the wall holder to attach the accessory tools.

Installing the Wall Holder

Before installing the holder on the wall, check that there is enough space for it. The distance between the top of the device and the floor must be adequate so that the stick vacuum with the metal extension rod and head can be installed without catching on anything. See the image below for the recommended installation height.

The image on the right shows the distance between the mounting holes and details of the supplied screws and wall plugs.

1. Find a spot on the wall near an electrical outlet without obstructions such as windows or shelves.
2. With the vacuum connected to the motorized brush roll and extension rod, place the assembled vacuum against the wall where it will be located and mark the bracket mounting holes on the wall at the correct height for storing the vacuum in an upright position.
3. Use a Phillips screwdriver (not included) to install the wall holder with the provided screws. Be sure to mark the mounting holes using the mounting holes on the bracket.
4. Place the assembled stick vacuum in the center of the wall holder and connect the charging adapter with the installed battery to a nearby power outlet. The detachable battery can also be charged on a flat surface near the outlet when removed from the vacuum.

Hole covers

Also, in the bag with screws and wall plugs, there are 3 covers used to cover the screw holes on the holder.

Holder hole cover

The VC-SV12AEU-W and VC-SV20AEU-S come with a cover that can be used to close one of the accessory holes. The VC-SV12AEU-W comes with 2 covers, while the VC-SV20AEU-S comes with 1.

Display and controls

LED display:

It is also possible to charge one battery while it is connected to the vacuum, when it is outside the vacuum, or alone in the holder. If the holder is not used, place the handheld vacuum or battery on a flat, stable surface. Connect the power cord directly to the charging port located on the handle.

Power supply features

• Use only the supplied Sharp AC adapter.
• Charge before the battery capacity drops below 25% - lithium-ion batteries have a limited number of charge cycles, so it is best to charge the battery before it is completely drained to extend its lifespan.
• Avoid overcharging - when the battery is fully charged, unplug it from the charger to avoid overcharging, which can also shorten battery life.
• If left unused, a fully charged battery will lose its voltage over time.
• Store in a cool, dry place - extreme temperatures can damage the battery; make sure to store it in a cool, dry place, ideally at room temperature.
• If you plan to store your device for more than six months, charge the battery to 50% every six months to keep it working well.

Battery status indication

When the battery is charging or discharging, you can check the status either by looking at the charge percentage on the vacuum's display or by the lights on the side of the battery itself.

	10% - 30%
	31% - 70%
	>70%

There are 3 lights; if all are on, the battery capacity is above 70%.

NOTE: Do not use the vacuum without the filter, HEPA13, or mesh filter installed. This will result in large dust particles or debris entering the motor and causing damage.

Tools and their use

Your SHARP stick vacuum comes with various tools, as shown below. Depending on the model you own, it will determine which tools are included in the box.

Two-in-one brush

This tool can be used with the brush extended or with the attachment. To use the attachment, press the release button and pull the brush extension back.

The two-in-one brush is ideal for cleaning lamps, bookshelves, and various electronic equipment.

Wide suction brush (VC-SV28AEU-B only)

Motorized brush roller

To change, clean, or maintain the roller, follow the instructions below.

1. Press the lever marked A down and simultaneously pull the brush roller plate (item B) upward.
2. Remove the brush roller plate.
3. Pull the brush roller upward from the right side (R) to remove it.
4. Insert the roller by placing it on the left side (L), then press it down on the right side to secure it. Now reinsert the floor brush plate with the roller by pressing it down until it clicks.

V-Roller

Use the V-roller on all types of floors.

Brush roller

The brush roller is recommended for carpeted floors.

Mini motorized brush (VC-SV28AEU-B only)

Flexible bending adapter (only VC-SV20AEU-S and VC-SV28AEU-B)

Use with the metal extension wand for easy access under sofas, chairs, tables, etc.

Cleaning tool

A useful cleaning tool is included in the box. This tool allows easy removal of tangled roller brush using the built-in blade. The brush can be used to clean dust that has been sucked into small parts of the vacuum cleaner or accessories.

2. Clean the rollers

4. Clean the filter

Clogged filters are the most common cause of poor suction power. Clean them after each use, and if performance deteriorates, they can be washed in water and left to dry for 24 hours. It is recommended to replace the HEPA filter every 3 months.

Clearing blockages

Your SHARP stick vacuum comes with an AC adapter that can be used with UK (3-pin) or EU (2-pin) power outlets. The AC adapter supplied with your stick vacuum will depend on the vacuum model and battery; refer to the table below to match the vacuum model and AC adapter.

Use only the supplied and SHARP-recommended AC adapter with your stick vacuum.

AC adapter specifications can be found at the end of this User Manual.

To install the appropriate plate for your main outlet, select the correct one (UK or EU) and place it on the AC adapter as shown in the figure below; the plate should sit in the recess. Turn clockwise until you hear a click, and the connection plate is now installed. If unsure, please contact our support service for advice.

To remove the plate, press button A and turn the plate counterclockwise. The plate can now be removed.

Troubleshooting

Problem Razlog Rezolucija
Kod greške E01 se pojavljuje na displeju.	Motor glave je zaustavljen od rotiranja.	Uklonite prepreku sa valjka u motorizovanoj glavi.
E02 se pojavljuje na displeju (samo VC-SV20AEU-S i VC-SV28AEU-B).	Ulaz blokiran. Uklonite blokadu iz glave, tube i/ili ulaza.
Loša efi kasnost usisavanja. Smanjen usis.		Podesite režim usisivača na Turbo.Ispraznite kantu za smeće.Očistite fi Itere.Proverite da li su vazdušni kanali usisivača blokirani ili preprečeni.
Usisivač je zaustavljen ili neće raditi.	Problem sa baterijom ili konekcijom baterije.	Proverite da li je baterija potpuno napunjena.Postarajte se da je baterija ispravno povezana sa usisivačem.
Valjak se neće rotirati. Mehanički problem.		Uklonite prepreku sa valjka u motorizovanoj glavi.Očistite valjak i glavnu jedinicu.
Svetlo baterije treperi crveno. Baterija je skoro prazna. Punite bateriju.
Pribor je pokvaren ili ne radi.		Kontaktirajte SAHRP call centar za razgovor. Novi deo može biti dostavljen besplatno ako je pod garancijom ili naplativ ako je potrebno.
Motorni deo je bučan. Četkasti valjak je postavljen.		Ako je četkasti valjak postavljen, čekinje će proizvesti buku kada dođu u kontakt sa kućištem glave.

If you have any other problems with your SHARP stick vacuum, please contact our call center for further advice and information.

To order replacement accessories, filters, and batteries, please call or email your SHARP service center.

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Contents

Wall storage

Storage hole cover

Good charging habits

Usage times

	Körtid för 2 batterier (minuter)
	Laddningstider (timmar)
	VC-SV12AEU-W	VC-SV20AEU-S	VC-SV28AEU-B
ECO 50 90 130
Medium x	x	4	8
Turbo	32 30 24

	10% - 30%
	31% - 70%
	>70%

Motorized brush roll

V-roll

Brush roll

2. Clean the rollers

4. Clean the filter

Handle blockages

www.sharpconsumer.com/support/

www.sharpconsumer.com/documents-of-conformity/

Wall-mounted cabinet

Usage time

	10% - 30%
	31% - 70%
	>70%

Brush roller

2. Clean the rollers

4. Clean the filter

Sharp Consumer Electronics Poland sp. z o.o.

Ostaszewo 57B, 87-148 Łysomice, Poland

SHARP CORPORATION

1 Takumi-cho, Sakai-ku

Sakai City, Osaka

590-8522, Japan

SDA/MAN/0313 V1

www.sharpconsumer.eu

SHARP