TINECO Pure One S11 - Vacuum Cleaner

Pure One S11 - Vacuum Cleaner TINECO - Free user manual and instructions

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Product type Cordless stick vacuum
Brand Tineco
Model Pure One S11
Rated voltage 21.6 V
Power consumption 450 W
Dust bin capacity 0.6 L
Run time in AUTO mode Approximately 40 minutes
Run time in MAX mode Approximately 10 minutes
Charging time for one battery 3 to 4 hours
Battery type Lithium-ion rechargeable, not user-replaceable
Power supply Power adapter 100-240 V~, indoor use only
Filtration Pre-filter, mesh filter, washable HEPA filter
Cleaning modes AUTO (intelligent dust detection) and MAX (maximum suction)
Display Digital with dust, blockage, battery and Wi-Fi indicators
Connectivity Wi-Fi, compatible with Tineco app (iOS/Android)
Included accessories LED multi-task power brush, 2-in-1 combination brush, soft dusting brush, flexible extension tube, pre-filter cleaning tool, hair/string cleaning tool
Dust bin maintenance Clean after each use with a damp cloth; do not wash the bin with water (contains a sensor)
Filter maintenance Pre-filter: monthly washing, replace every 6 months; HEPA filter: wash every 3 months, replace every 12 months
Warranty 2 years for the main unit, 1 year for motorized accessories and separately purchased battery
Recommended use Indoor household use only; do not use on wet surfaces

Frequently Asked Questions - Pure One S11 TINECO

How to empty the dust bin?
Press the unlock button on the side of the dust bin, then empty the contents. Close and replace the bin flap. For a deeper clean, remove the bin by pressing the dust bin unlock button.
How to clean the filter?
Remove the dust bin, then turn the pre-filter and mesh filter counterclockwise to remove them. Rinse them with clean water and dry thoroughly before reinstalling. The HEPA filter is cleaned by pressing the HEPA unlock button, rinsing it under running water, and drying it completely.
What is the battery life of the vacuum?
In AUTO mode, the battery life is approximately 40 minutes. In MAX mode, it is approximately 10 minutes. Battery life may vary depending on the accessories used and the type of surface.
How to charge the battery?
Place the unit on the wall dock or charge the battery separately. Use only the Tineco supplied adapter. Full charging time is 3 to 4 hours within a temperature range of 4°C to 40°C.
What to do if suction is weak?
Check that the dust bin and filters are not full or clogged. Clean them if necessary. Ensure the pre-filter is installed correctly. Also check that the tube, brush, or other parts are not blocked.
How to use AUTO and MAX modes?
The unit starts automatically in AUTO mode. To switch to MAX mode, press the AUTO/MAX button after 3 seconds. In AUTO mode, the power automatically adjusts to the amount of dust detected, while MAX mode provides maximum suction.
How to connect the vacuum to the Tineco app?
Download the Tineco app from the App Store or Google Play. Follow the instructions in the app to connect the unit via Wi-Fi. Make sure the Wi-Fi indicator is flashing during connection. Use the Wi-Fi reset button located under the dust bin if necessary.
What does a flashing red light on the battery mean?
A flashing red light indicates a problem with the battery or unit. Consult the troubleshooting guide in the manual. Try removing the battery and letting it cool down. If the problem persists, contact Tineco customer service.
What accessories are included with the Pure One S11?
The included accessories may vary by model, but the box typically contains: a LED multi-task power brush, a 2-in-1 combination brush, a soft dusting brush, a flexible extension tube, a pre-filter cleaning tool, and a hair/string cleaning tool. Check the packaging for the exact list.
How to maintain the brush roll?
Use the provided hair/string cleaning tool to remove debris wrapped around the brush roll. For a deep clean, unlock the brush roll lock with a coin, remove the brush, clean it with the tool, then reinstall. Do not wash the motorized brush with water.

User questions about Pure One S11 TINECO

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USER MANUAL Pure One S11 TINECO

Smart Vacuum Cleaner

Instruction Manual

Manual De Uso

Mode D'emploi

TINECO Pure One S11 - Smart Vacuum Cleaner - 1

natural_image Exterior view of a modern office building (no signage)

*Actual product may differ from illustration.

CONTENTS

Important Safety Instructions....2

Overview....5

Accessories....7

Assembly 9

Operation....11

Maintenance 18

Specifications 22

Troubleshooting....23

Warranty 25

Important Safety Instructions

SAVE THESE INSTRUCTIONS

Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

TINECO Pure One S11 - Household use only. - 1

WARNING – To reduce the risk of fire, electric shock, or injury:

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
  2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
  3. For INDOOR use ONLY. Do not use the appliance in outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
  4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
  5. Use only as described in this manual. Use only manufacturer's recommended attachments.
  6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
  7. Do not handle charger, including charger plug, and charger terminals with wet hands.
  8. Do not put any object into openings. Do not use with any openings blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
  10. Use extra care when cleaning on stairs.
  11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  13. Do not use without a filter.
  14. Prevent unintentional activation. Ensure the switch is in the off position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents.

  15. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.

  16. For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  17. Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
  18. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
  19. Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
  20. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  21. Do not expose a battery pack or appliance to fire or excessive heat. Exposure to fire or temperatures above 266^ F ( 130^ C) cause an explosion.
  22. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  23. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  24. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  25. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
  26. Do not charge or store the appliance outdoors or inside a car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2^ F ( 4^ C) but lower than 104^ F ( 40^ C). The charger is for indoor use only.

FCC Supplier's Declaration of Conformity

Tineco / PURE ONE S11 SERIES

This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

Tineco INTELLIGENT, INC.

1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA

WWW.TINECO.COM

1-855-292-8864

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

Note

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user's authority to operate this equipment.

IC Note

This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) this appliance may not cause interference.
(2) this appliance must accept any interference, including interference that may cause undesired operation of the appliance.
-This Class B digital apparatus complies with Canadian ICES-003.
-This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Overview

TINECO Pure One S11 - Overview - 1

text_image A B C D E F G H I J K L

A. Dust sensor

B. Digital display

C. Dust empty release button

D. Dustbin

E. AUTO/MAX button

F. WiFi reset button (Remove the dustbin to access)

G. Trigger lock

H. Dustbin release button

I. Trigger

J. HEPA release button

K. Battery indicator light

L. Battery release button

Digital Display
TINECO Pure One S11 - Overview - 2

TINECO Pure One S11 - Overview - 3

text_image A B D C E F tineco

A. Brush roller tangled
B. Dust monitoring loop

(Blue to red according to the dust amount)

C. Air channel blocked
D. Tineco logo
E. Dust sensor malfunction
F. WiFi indicator

Accessories

Note:

  • Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
  • The packaging box shows which accessories are included with your purchase.
  • As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com.

TINECO Pure One S11 - Note: - 1

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Full-size LED multi-tasker power brush

Ideal for both hard floors and carpets.

Very effective for agitating dirt embedded in the carpet.

TINECO Pure One S11 - Full-size LED multi-tasker power brush - 1

natural_image Technical line drawing of a mechanical component with no visible text or symbols

Mini power brush

For vacuuming upholstered furniture, mattresses, etc. Vacuums pet hair and removes ingrained dirt.

TINECO Pure One S11 - Mini power brush - 1

natural_image Line drawing of a handheld device with a bulb and two ports (no text or symbols)

2-in-1 dusting brush

Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.

TINECO Pure One S11 - 2-in-1 dusting brush - 1

natural_image Line drawing of a cylindrical object with a pointed tip and rounded ends, resembling a stylus or tool (no text or symbols)

Crevice tool

For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.

TINECO Pure One S11 - Crevice tool - 1

natural_image Line drawing of a mechanical component with grooves and a handle (no text or symbols)

Soft dusting brush

Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more.

TINECO Pure One S11 - Soft dusting brush - 1

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Flexible long crevice tool

Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps.

TINECO Pure One S11 - Flexible long crevice tool - 1

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Full-size LED soft-roller power brush

Perfect for hard floors, especially sensitive wood floor. Picks up coarse and fine dirt at the same time.

TINECO Pure One S11 - Full-size LED soft-roller power brush - 1

Multi-angle folding tube

An articulated joint makes it adjustable to allow for flexibility when cleaning from high to low.

TINECO Pure One S11 - Multi-angle folding tube - 1

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Flexible extension hose

Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories.

TINECO Pure One S11 - Flexible extension hose - 1

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Pre-filter cleaning tool

A dirty filter is a leading cause of suction loss, and this device is designed to make your filter last much longer. Place the dirty filter inside the pre-filter cleaning tool and close the lid. Run the appliance in MAX mode, and rotate the side cover.

TINECO Pure One S11 - Pre-filter cleaning tool - 1

Hair cleaning tool

Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required.

Assembly

Tube Installation

TINECO Pure One S11 - Tube Installation - 1

natural_image Technical line drawing of a mechanical device with a cylindrical shaft and a multi-hole tool, showing no text or symbols.

Insert tube.

TINECO Pure One S11 - Tube Installation - 2

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Press the release button to remove the tube.

Brush Installation

TINECO Pure One S11 - Brush Installation - 1

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Insert the power brush.

TINECO Pure One S11 - Brush Installation - 2

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Press the release button to remove the power brush.

Dustbin Installation

TINECO Pure One S11 - Dustbin Installation - 1

natural_image Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

To clean the dustbin more thoroughly, press the dustbin release button to detach from the appliance.

TINECO Pure One S11 - Dustbin Installation - 2

text_image Technical diagram of a handheld device with labeled parts and directional arrows indicating assembly or operation.

When re-attaching the dustbin, hold on an angle and slot the top of the dustbin into the hook on the main body. Push upwards until the hook is fixed into the slot on the dustbin and then it clicks back into place.

Battery Installation

TINECO Pure One S11 - Battery Installation - 1

natural_image Line drawing of a portable air purifier device with control panel and indicator lights (no text or symbols)

Press the battery release button, and remove the battery.

TINECO Pure One S11 - Battery Installation - 2

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To replace, slide the battery into the slot at the base of the main body. The battery will click into position when correctly fitted.

Wall-mounted Dock Installation

TINECO Pure One S11 - Wall-mounted Dock Installation - 1

text_image 47.25" (120cm)

Determine the best wall location for mounting the dock. We recommend placing it 47.25" (120cm) from the lower screw hole to the floor (may need to be adjusted based on the actual situation).

TINECO Pure One S11 - Wall-mounted Dock Installation - 2

text_image click

Assemble the two bracket components, with a "click" to signify correct assembly. Once this is complete, use the screws provided by Tineco to affix the dock to the wall.

TINECO Pure One S11 - Wall-mounted Dock Installation - 3

Warning:

  • Ensure the wall surrounding the mounting area is free of gas, water pipes, electrical cables and wires.
  • To avoid the dock falling, ensure it is firmly installed.

Operation

Preparing for Use

Note:

  • Before the first use, please charge the appliance (see "Charging the Battery") for 3-4 hours in an area where the ambient temperature is between 39.2^ (4^) and 104^ (40^) .
  • Select an accessory and attach it to the appliance before use (see "Accessories").

TINECO Pure One S11 - Note: - 1

natural_image Technical line drawing of a handheld device with a hand inserting a component (no text or symbols)

Pull the trigger to activate the suction.

TINECO Pure One S11 - Note: - 2

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Pull the trigger lock to hold the trigger for continuous power mode.

TINECO Pure One S11 - Note: - 3

- Keep sharp objects away from the digital display to avoid scratches and scrapes.

TINECO Pure One S11 - Note: - 4

text_image Digital display AUTO/MAX mode

The appliance will start in AUTO mode by default. After 3 seconds, press the AUTO/MAX button to switch to Max mode and the button lights up.

Cleaning Mode Selection

AUTO Mode

- In AUTO mode, the color of dust monitoring loop changes according to the amount of dust detected. A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution.

To enter AUTO mode:

TINECO Pure One S11 - AUTO Mode - 1


TINECO Pure One S11 - AUTO Mode - 2

natural_image Line drawing of a handheld device with a hand inserting a button (no text or symbols)

The default setting on startup is AUTO. The appliance then takes 3 seconds to initially detect blockages or dust. If no dust is detected, power is reduced to conserve energy.

TINECO Pure One S11 - AUTO Mode - 3

text_image AUTO-MAX

When in MAX mode, press the AUTO/MAX button to enter AUTO mode.

MAX Mode

TINECO Pure One S11 - MAX Mode - 1

text_image AUTO-MAX

In AUTO mode, press the AUTO/MAX button to enter MAX mode and the button lights up.

APP

- All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

TINECO Pure One S11 - APP - 1

flowchart
graph TD
    A["App Downloads"] --> B["www.tineco.com"]
    B --> C["Support"]
    C --> D["App Downloads"]

TINECO Pure One S11 - APP - 2

flowchart
graph TD
    A["Download on the App Store"] --> C["Tineco"]
    B["GET IT ON Google Play"] --> C
    C --> D["Mobile device with download icon"]

iOS 9.0 or later (iPhone 5s and above)
Android 5.0 or later

App Function Introduction

TINECO Pure One S11 - App Function Introduction - 1

Battery

Battery level in real time.

TINECO Pure One S11 - App Function Introduction - 2

Cleaning report

Displays the dust amount, working hours and working status.

TINECO Pure One S11 - App Function Introduction - 3

Suction adjustment

When in manual mode, swipe the phone screen to adjust suction power.

TINECO Pure One S11 - App Function Introduction - 4

Reminder of filter status

Records the severity of the dirty filter and provides a cleaning reminder as required.

TINECO Pure One S11 - App Function Introduction - 5

Contact us

You can contact the Customer Service about any problems during the working hours.

TINECO Pure One S11 - App Function Introduction - 6

Feedback

If you have any comments, please send us your feedback.

TINECO Pure One S11 - App Function Introduction - 7

Emptying the Dustbin

TINECO Pure One S11 - Emptying the Dustbin - 1

natural_image Line drawing of a hand using a handheld electric vacuum cleaner with a curved arrow indicating motion (no text or symbols)

Press the release button on the side of the dustbin to empty the contents.

TINECO Pure One S11 - Emptying the Dustbin - 2

natural_image Line drawing of a hand holding a handheld device with an upward arrow indicating motion (no text or symbols)

Close and click the dustbin flap back into place.

- Place the appliance on the wall-mounted dock for convenient storage and recharging after use.

TINECO Pure One S11 - Emptying the Dustbin - 3

text_image Technical diagram of a mechanical device with labeled components and directional arrows indicating motion or force vectors.

TINECO Pure One S11 - Emptying the Dustbin - 4

text_image click

Place the main body on the dock. To avoid bristle damage, always place attachments on the dock after use.

Charging the Battery

- When secured on the wall-mounted dock, the battery attached to the main body will charge first, followed by the spare battery.

TINECO Pure One S11 - Charging the Battery - 1

text_image * spare battery included in selected models

TINECO Pure One S11 - Charging the Battery - 2

natural_image Diagram of a vacuum cleaner with attached circuit board and wiring, showing internal components and connection (no text or symbols)

Connect the adaptor to the dock and outlet.

To charge, secure the main body and/or the spare battery on the dock. The battery can be recharged while attached to the main body, or separately.

Note:

- If you need a spare battery, please purchase from Tineco.

TINECO Pure One S11 - Note: - 1

Warning:

  • Only use the Tineco-provided adaptor to charge the battery.
  • During long periods of not being used, store the lithium battery in a cool, dry place. Ensure the battery is half-charged every 3 months (2 battery indicators illuminated).
  • Store appropriately indoors in a dry place. Do not expose appliance to sunlight or freezing temperature. Recommended temperature range: 39.2°F (4°C)\~104°F (40°C).

Runtime

  • When in AUTO mode, the runtime is approximately 40 minutes. When MAX power is used, the runtime is approximately 10 minutes.
  • Estimated runtime data was obtained by a Tineco Laboratory using one battery and non-motorized accessories.

Charging Time

  • A full charge takes approximately 3-4 hours for one battery.
  • Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2^ (4°C) to 104^ (40°C).

Indicator

When in Use

Battery Indicator

TINECO Pure One S11 - When in Use - 1

Three solid blue lights: full power.

TINECO Pure One S11 - When in Use - 2

Two solid blue lights: medium power.

TINECO Pure One S11 - When in Use - 3

One solid blue light: low power.

TINECO Pure One S11 - When in Use - 4

One solid red light: out of power.

TINECO Pure One S11 - When in Use - 5

One blinking red light: fault, check the troubleshooting guide.

Main Body Indicator

TINECO Pure One S11 - When in Use - 6

Illuminated: working on MAX mode.

TINECO Pure One S11 - When in Use - 7

Blinking: motor failure.

Indicators on Display

TINECO Pure One S11 - When in Use - 8

Blinking: brush roller has a blockage.

TINECO Pure One S11 - When in Use - 9

Blinking: appliance has a blockage, either in the filter or the dustbin.

TINECO Pure One S11 - When in Use - 10

Blinking: sensor inside the dustbin is obstructed, or the dustbin is not correctly installed.

TINECO Pure One S11 - When in Use - 11

Illuminated: WiFi has successfully connected.

TINECO Pure One S11 - When in Use - 12

Blinking: WiFi is connecting.

TINECO Pure One S11 - When in Use - 13

Off: WiFi is not connected, please connect.

During Charging

- The spare battery will only charge when the one attached to the main body has been fully charged (spare battery included in selected models).

TINECO Pure One S11 - During Charging - 1

TINECO Pure One S11 - During Charging - 2

Three blue lights blinking successively: charging.

TINECO Pure One S11 - During Charging - 3

One blinking red light: fault, check the troubleshooting guide.

Fully Charged

TINECO Pure One S11 - Fully Charged - 1

TINECO Pure One S11 - Fully Charged - 2

TINECO Pure One S11 - Fully Charged - 3

In 5 minutes: three solid blue lights.

TINECO Pure One S11 - Fully Charged - 4

TINECO Pure One S11 - Fully Charged - 5

TINECO Pure One S11 - Fully Charged - 6

After 5 minutes: lights off.

Maintenance

Note:

  • Clean the dustbin and filters after each use.
  • Use the cleaning tool to thoroughly clean the pre-filter when the indicator light shows a blocked air channel. To maintain high performance, wash and dry the pre-filter monthly, replacing it every 6 months.

Wash and dry the HEPA filter every 3 months, replacing it every 12 months.

Dustbin and Mesh Filter

1

TINECO Pure One S11 - Dustbin and Mesh Filter - 1

natural_image Line drawing of a mechanical device with no visible text or symbols

Press the dustbin release button to remove the dustbin.

3

TINECO Pure One S11 - Dustbin and Mesh Filter - 2

text_image Mesh filter Pre-filter

Turn counter-clockwise to remove the filters.

5

TINECO Pure One S11 - Dustbin and Mesh Filter - 3

text_image Technical diagram of a handheld device with numbered parts and directional arrows indicating assembly or operation.

After cleaning, insert the clean pre-filter into the mesh filter properly and it clicks into place. Install the clean filter and dustbin back into the main body, then close the dustbin flap.

2

TINECO Pure One S11 - Dustbin and Mesh Filter - 4

natural_image Line drawing of hands operating a handheld device with a handle (no text or symbols)

Clean with a damp cloth, taking care to prevent water entering the appliance main body and battery.

4

TINECO Pure One S11 - Dustbin and Mesh Filter - 5

TINECO Pure One S11 - Dustbin and Mesh Filter - 6

text_image Technical diagram showing a hand holding a device with a 24-hour clock icon, alongside its mechanical assembly.

Clean the dustbin and mesh filter with a damp cloth. Air dry completely before reinstalling.

TINECO Pure One S11 - Dustbin and Mesh Filter - 7

text_image Technical diagram showing mechanical assembly with cross-section view and warning symbol

TINECO Pure One S11 - Dustbin and Mesh Filter - 8

Warning:

- Do not wash the dustbin as it contains a dust sensor. If it comes into contact with water, please dry it with a hair dryer.

Pre-filter

TINECO Pure One S11 - Pre-filter - 1

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Ensure the appliance is switched off before cleaning, and remove the dirty pre-filter from the mesh filter-holder.

TINECO Pure One S11 - Pre-filter - 2

natural_image Diagram of a mechanical device with crossed-out lines and an upward arrow, no text or symbols present.

Do not turn the appliance upside down when removing or installing the filter to prevent dust from entering the motor.

TINECO Pure One S11 - Pre-filter - 3

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Replace a clean filter to the main body. Put the dirty pre-filter into the cleaning tool and connect the cleaning tool to the main body.

TINECO Pure One S11 - Pre-filter - 4

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Run the appliance in MAX mode, and rotate the side cover to clean the dirty pre-filter.

HEPA Filter

TINECO Pure One S11 - HEPA Filter - 1

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Press the HEPA release button and gently remove for cleaning. Do not use the appliance without first installing the HEPA filter.

TINECO Pure One S11 - HEPA Filter - 2

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Do not place the appliance as above when removing or installing the HEPA filter, to prevent dust from entering the motor.

TINECO Pure One S11 - HEPA Filter - 3

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The HEPA filter can be washed under running water and must be completely dry before reinstalling.

Dust Sensor

TINECO Pure One S11 - Dust Sensor - 1

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To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth.

Mini Power Brush

TINECO Pure One S11 - Mini Power Brush - 1

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TINECO Pure One S11 - Mini Power Brush - 2

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Press against the roller end cover downward. Pull out the brush roller.

TINECO Pure One S11 - Mini Power Brush - 3

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Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool.

TINECO Pure One S11 - Mini Power Brush - 4

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Fully reinsert the brush roller at an angle and push upward until it clicks securely back into place.

Brush Roller

1

TINECO Pure One S11 - Brush Roller - 1

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Use a coin or other tool, to unlock the brush roller lock, then remove the brush from the brush window.

2

TINECO Pure One S11 - Brush Roller - 2

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Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool.

3

TINECO Pure One S11 - Brush Roller - 3

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4

TINECO Pure One S11 - Brush Roller - 4

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Gently clean the transparent brush window. After cleaning, reinstall the brush.

TINECO Pure One S11 - Brush Roller - 5

Warning:

- The power brush contains electrical components which must not be soaked or washed with water.

Specifications

Product PURE ONE S11 SERIES
Voltage 21.6V==
Rated Power 450W
Dustbin Capacity 0.6L
Charging Time 3-4 hrs for one battery
AC Input 100-240V~

Disposal

  • The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
  • When removing the battery, the appliance must be powered off.
  • Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of batteries and chargers into household waste!
  • If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Troubleshooting

Problem Possible cause Solution
The appliance does not turn onNo power Charge the battery
Auto protection for overheating Restart after cooling down
The appliance is blocked (i.e. the tube, suction mouth or some other parts)Check and remove blockages
Weak suction powerDustbin and filters are full Clean the dustbin and filters
The pre-filter is not installed Install the pre-filter
The appliance is blocked (i.e. the tube, suction mouth or some other parts)Remove blockages
The brush roller tangled with hairs or fibersClean the brush roller
Abnormal motor soundsThe appliance is blocked (i.e. the tube, suction mouth or some other parts)Remove blockages
Battery won't chargeThe adaptor is not correctly insertedReinsert the adaptor correctly
Insufficient contact between the main body and batteryCheck the main body and battery are correctly placed
The adaptor is not designed for PURE ONE S11Use the original adaptor
Indicator light blinking on work TINECO Pure One S11 - Disposal - 1Motor failureCheck the motor and cool it down
Brush roller tangled indicator TINECO Pure One S11 - Disposal - 2 blinkingThe brush roller is blocked Remove blockages
Air channel blocked indicator TINECO Pure One S11 - Disposal - 3 blinkingThe appliance is blocked, or full of dust in filter and dustbinRemove blockages, clean the filter and dustbin
Dust sensor malfunction TINECO Pure One S11 - Disposal - 4 indicator blinking1. The sensor inside the dustbin is blocked2. The dustbin is not installed1. Clean the dust on the inner sensor2. Install the dustbin correctly
WiFi indicator is off TINECO Pure One S11 - Disposal - 5WiFi is not connectedFollow the in-app guide to connect to WiFi
Battery indicator blinking red on work TINECO Pure One S11 - Disposal - 6Battery failureRemove the battery pack and let it cool

Note:

If the above troubleshooting guide fails to provide a solution, please visit our website

www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

  • Only applies to purchases made from authorized retailers of Tineco.
  • Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.

WHAT IS COVERED?

  • Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
  • This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
  • This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

  • Appliances purchased from an unauthorized dealer.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
  • Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
  • Use of parts not in accordance with the Tineco Instruction Manual.
  • Use of parts and accessories other than those produced or recommended by Tineco.
  • External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Failing to clear blockage and other hazardous material from the appliance.
  • Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer's instructions or failure to turn the brush bar off when necessary.
  • Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

  • Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
  • Warranty coverage applies to the original owner and to the original battery only and is not transferable.
  • This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
  • Manufacturer's warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
    Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the last 11 digits of the serial number (remove the dustbin to find the serial number).

Failure to register your product won't diminish your warranty rights.

TINECO Pure One S11 - WARRANTY SERVICE - 1

text_image E*******XXXXXX

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.

All work will be carried out by Tineco or an authorized agent.

Any replaced defective parts will become the property of Tineco.

Service under this warranty will not extend the period of this warranty.

Contact our Customer Service

Hotline: 1-855-292-8864

or Visit Tineco website

www.tineco.com

for expert customer service.

CONTENIDO

text_image A B C D E F G H I J K L
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Boquilla para ranuras

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Inserte el tubo.

TINECO Pure One S11 - Boquilla para ranuras - 1

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text_image Technical diagram of a device with labeled parts and directional arrows indicating assembly or operation.
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natural_image Line drawing of a portable electric shaver with control panel and indicator lights (no text or symbols)
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text_image AUTOIMAX ②
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TINECO Pure One S11 - Boquilla para ranuras - 2

text_image Technical diagram of a vacuum cleaner with labeled parts and directional arrows indicating motion or assembly.
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Tres luces azules parpadean sucesivamente: cargando.

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text_image 4 24 hours
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TINECO Pure One S11 - Boquilla para ranuras - 3

Advertencia:

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natural_image Diagram showing a hand using a device to switch over a device with a crossed-out X (no text or symbols present)
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text_image A B C D E F G H I J K L
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Mini brosse turbo

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Suceur plat

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Long suceur plat flexible

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Tube flexible multi-angle

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Insérez le tube.

TINECO Pure One S11 - Tube flexible multi-angle - 1

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Insérez la brosse.

TINECO Pure One S11 - Tube flexible multi-angle - 2

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text_image Technical diagram of a handheld device with labeled parts and directional arrows indicating assembly or operation.
natural_image Line drawing of a portable air purifier device with control panel and indicator lights (no text or symbols)
natural_image Line drawing of a portable electric shaver with handle and control panel (no text or symbols)
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natural_image Line drawing of a hand operating a handheld device with a button and control panel (no text or symbols)
natural_image Line drawing of a hand using a handheld electric shaver with a curved arrow indicating rotation (no text or symbols)
natural_image Line drawing of a hand holding a handheld device with an upward arrow indicating motion (no text or symbols)
text_image Technical diagram of a mechanical device with labeled components and directional arrows indicating motion or force
text_image Technical diagram of a vacuum cleaner with labeled parts and directional arrows indicating motion or assembly.
natural_image Three gray rectangular shapes connected by dotted lines, resembling abstract or symbolic representations (no text or symbols present)
natural_image Line drawing of a portable air purifier device with no visible text or symbols
text_image Technical diagram of a device with numbered parts and directional arrows indicating assembly or operation.
natural_image Line drawing of hands operating a handheld device with a tool handle (no text or symbols)
text_image 4 24 hours
text_image Technical diagram showing a mechanical device with a close-up view of the component and a prohibition symbol indicating water release.

TINECO Pure One S11 - Tube flexible multi-angle - 3

Avertissement :

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text_image Illustration showing water tap, sun, and two containers with a 24-hour clock symbol
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Retirez le rouleau brosse.

TINECO Pure One S11 - Avertissement : - 1

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Product information

Brand : TINECO

Model : Pure One S11

Category : Vacuum Cleaner