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USER MANUAL RDNE390M21M BEKO
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Simple line drawing of a pear and a carrot (no text or symbols)RDNE390M21W-DN135223W-RDNE350K21S
EN/FR/AR
Please read this user manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you an effective service.
Therefore, read this entire user manual carefully before using the product and keep it as a reference. If you handover the product to someone else, give the user manual as well.
The user manual will help you use the product in a fast and safe way.
- Read the manual before installing and operating the product.
- Make sure you read the safety instructions.
- Keep the manual in an easily accessible place as you may need it later.
- Read the other documents given with the product.
Remember that this user manual is also applicable for several other models.
Differences between models will be identified in the manual.
Explanation of symbols
Throughout this user manual the following symbols are used:
i Important information or useful tips.
⚠ Warning against dangerous conditions for life and property.
⚠ Warning against electric voltage.
CONTENTS
1 Your Refrigerator 3
2 Safety and Environment Instructions 4
General Safety 4
Intended Use 7
Child Safety 7
Compliance with the WEEE Directive and Disposing of the Waste Product: 7
Compliance with RoHS Directive ..... 7
Package information ....7
Recommendations for the fresh food compartment 8
3 Installation 9
Points to be paid attention to when the relocation of the refrigerator ..... 9
Electrical connection ....10
Disposing of the packaging ..... 10
Disposing of your old refrigerator ..... 10
Placing and Installation 10
Adjusting the legs 11
4 Preparation 12
5 Using your refrigerator 13
Temperature setting button 13
Setting the temperature of your refrigerator 13
Dual cooling system 13
Vacation Function 13
Freezing fresh food 14
Recommendations for preservation of frozen food 14
Placing the food 14
Deep-freeze information 15
Stopping your product ....15
Chill compartment 16
Making ice 16
Rotary storage container 17
Icematic and ice storage container .. 17
Description and cleaning of odor filter 18
Reversing the doors .....19
6 Maintenance and cleaning 20
Protection of plastic surfaces ..... 20
7 Troubleshooting 21
1 Your Refrigerator

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Diagram of a refrigerator interior with numbered compartments and labeled items, showing front and back views.- Freezer compartment door shelf
- Temperature setting button
- Butter & Cheese sections
4.Fridge compartment door shelf
5.Egg holders - Rotary storage container
7.Bottle holder
8.Shelter wire
9.Bottle shelf -
Adjustable legs
11.Crisper -
Chiller compartment
13.Key
14.Wine cellar - Fridge compartment glass shelves
16.Blower - Ice container
- Icematic
19.Freezer compartment
20.Fridge compartment
*optional
Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.
2 Safety and Environment Instructions
This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.
Intended use
| ⚠️ | WARNING:Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction. |
| ⚠️ | WARNING:Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. |
| ⚠️ | WARNING:Do not damage the refrigerant circuit. |
| ⚠️ | WARNING:Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. |
WARNING:
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
This appliance is intended to be used in household and similar applications such as
- staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
– catering and similar non-retail applications.
General Safety
- This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
- In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before plugging in again. - Unplug the product when not in use.
- Do not touch the plug with wet
hands! Do not pull the cable to plug off, always hold the plug.
- Do not plug in the refrigerator if the socket is loose.
- Unplug the product during installation, maintenance, cleaning and repair.
- If the product will not be used for a while, unplug the product and remove any food inside.
- Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.

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Simple line drawing of a rectangular frame with numbered labels 1 and 3, no text or symbols present.
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Simple line drawing of a rectangular frame with a central slot and an arrow pointing to the top edge (no text or symbols)- Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!
- Do not wash the product by spraying or pouring water on it! Danger of electric shock!
- In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorized service before doing anything.
- Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
- If the product has LED type lighting, contact the authorized service for
replacing or in case of any problem.
- Do not touch frozen food with wet hands! It may adhere to your hands!
- Do not place liquids in bottles and cans into the freezer compartment. They may burst out!
- Place liquids in upright position after tightly closing the lid.
- Do not spray flammable substances near the product, as it may burn or explode.
- Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.
- Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
- Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.
- Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
- Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.
- Take care not to trap the power cable.

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Diagram showing a device with a lightning bolt and cable, no text or symbols present- When positioning the appliance, ensure the supply cord is not trapped or damaged.
- Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
- Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
- To avoid contamination of food, please respect the following instructions:
- Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
- Clean regularly surfaces that can come in contact with food and accessible drainage systems.
- Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
- Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
- Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
- One-, two- and three-star compartments are not suitable for the freezing of fresh food.
- If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
1.1.1 HC Warning
If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

The label on the inner left side indicates the type of gas used in the product.
1.1.2 For Models with Water Dispenser
- Pressure for cold water inlet shall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
- If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
- Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33^ F ( 0.6^ C) minimum and 100^ F ( 38^ C) maximum.
- Use drinking water only.
Intended Use
- This product is designed for home use. It is not intended for commercial use.
- The product should be used to store food and beverages only.
- Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
- The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
- Original spare parts will be provided for 10 years, following the product purchasing date.
Child Safety
- Keep packaging materials out of children's reach.
- Do not allow the children to play with the product.
- If the product's door comprises a lock, keep the key out of children's reach.
Compliance with the WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.
Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
Recommendations for the fresh food compartment \*May not be available in all models
Do not allow the food to touch the temperature sensor in fresh food compartment. To allow the fresh food compartment keep its ideal storage temperature, sensor must not be hindered by food.
Do not place hot foods in the product.

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Line drawing of a cabinet shelf with a box and cable inserted (no text or symbols)3 Installation
In case the information which are given in the user manual are not taken into account, manufacturer will not assume any liability for this.
Points to be paid attention to when the relocation of the refrigerator
- Your refrigerator should be unplugged. Before transportation of your refrigerator, it should be emptied and cleaned.
- Before it is re-packaged, shelves, accessories, crisper, etc. inside your refrigerator should be fixed with adhesive tape and secured against impacts. Package should be bound with a thick tape or sound ropes and the transportation rules on the package should be strictly observed.
- Original packaging and foam materials should be kept for future transportations or moving.
Before you start the refrigerator,
Check the following before you start to use your refrigerator:
- Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your refrigerator and the wall. (The picture is drawn up as a representation and it is not identical with your product.)
- Clean the interior of the refrigerator as recommended in the "Maintenance and cleaning" section.

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Diagram illustrating heat transfer or cooling process with labeled components and directional arrows
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Illustration of a hand turning a button into a device casing (no text or symbols visible)- Connect the plug of the refrigerator to the wall socket. When the fridge door is opened, fridge internal lamp will turn on.
- When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
- Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation.
Electrical connection
Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.
Important:
The connection must be in compliance with national regulations.
- The power plug must be easily accessible after installation.
- Electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
- The voltage stated on the label located at left inner side of your product should be equal to your network voltage.
- Extension cables and multi plugs must not be used for connection.
A damaged power cable must be replaced by a qualified electrician.
⚠️ Product must not be operated before it is repaired! There is the risk of electric shock!
Disposing of the packaging
The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick up spots designated by the local authorities. The packing of your refrigerator is produced from recyclable materials.
Disposing of your old refrigerator
Dispose of your old refrigerator without giving any harm to the environment. - You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.
Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.
Placing and Installation
⚠️ If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then call the authorized service to have them remove the doors of your refrigerator and pass it sideways through the door.
- Install your refrigerator to a place that allows ease of use.
- Keep your refrigerator away from heat sources, humid places and direct sunlight.
- Your product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls.
-
If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for efficient operation of the product.
-
Do not place your product on the materials such as rug or carpet.
-
Place your refrigerator on an even floor surface to prevent jolts.
- The condenser of your appliance is located on the back as shown below. In order to achieve better energy efficiency with lower energy consumption, please pull the condenser towards yourself as illustrated in picture below. The condenser position will be fixed firmly by means of locking mechanism of the top holders on each side.
* OPTIONAL

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Illustration of two people working in a large open bookshelf with books, no visible text or symbolsAdjusting the legs
If your refrigerator is unbalanced; You can balance your refrigerator by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

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Diagram showing a rectangular structure with upward and downward arrows indicating motion or force directions, no text or symbols present.4 Preparation
- Your cooler/freezer should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
- Please make sure that the interior of your cooler/freezer is cleaned thoroughly.
- When you operate your cooler/freezer for the first time, please observe the following instructions during the initial six hours.
- Its door should not be opened frequently.
- It must be operated empty without placing any food in it.
- Do not unplug your cooler/freezer. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
- The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
- Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.
- Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
- This product has been designed to function at ambient temperatures up to 43 °C (90 SDgrF). Even if the ambient temperature falls to -15 °C, frozen food in the freezer does not thaw thanks to its Advanced Electronic Temperature Control System. For the first installation, the product should NOT be placed under low ambient temperatures. This is because the freezer cannot go down to standard operation temperature.
When reaching continuous operation, the product can be moved to another place. Thus, later you can place your product in the garage or an unheated room without the concern of causing frozen food to get rotten. However, it is likely that above mentioned low temperatures may cause the freezing of the food in the fridge compartment; thus, please consume the food items in the fridge in a controlled way as needed. When ambient temperature goes back to normal, you may change button setting according to your need.
- If the ambient temperature is below 0^ C, the food in fridge compartment will freeze. Therefore, we recommend not using the fridge compartment will in such low ambient temperatures. You may continue to use the freezer compartment as usual.
In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.
- Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
5 Using your refrigerator

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2 3 4 - 1 Max-Temperature setting button
Temperature setting button allows you to make the temperature setting of your refrigerator.
Setting the temperature of your refrigerator
The overall temperature setting of your refrigerator is made by means of the temperature setting button on the right wall of the fridge compartment. This button has 5 different temperature setting position. Select the position suitable to your needs.
Dual cooling system
Your refrigerator is equipped with two separate cooling systems to cool the fresh food compartment and freezer compartment. Thus, air in the fresh food compartment and freezer compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher then other refrigerators. Odours in the compartments do not get mixed. Also additional power saving is provided since the automatic defrosting is performed individually.
Vacation Function
If the doors of the product are not opened for 12 hours after the thermostat is switched to the hottest position, then the vacation function will be activated automatically.
Open the door of the product or change the thermostat setting to cancel the function.
Vacation function is optional. It may vary depending on the product type and may not be contained in every product.
It is not recommended to store food in cooler compartment when the vacation function is active.

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-1 -2 -3 -4Freezing fresh food
- It must be preferred to wrap or cover the food before placing them in the refrigerator.
- Hot food must cool down to the room temperature before putting them in the refrigerator.
- The foodstuff that you want to freeze must be fresh and in good quality.
- Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
- The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
- Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.
- Frozen food must be used immediately after they are thawed and they should never be re-frozen.
-
Please observe the following instructions to obtain the best results.
-
Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
- Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
- Take special care not to mix already frozen food and fresh food.
Recommendations for preservation of frozen food
- Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a 4-star) frozen food storage compartment.
-
To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:
-
Put packages in the freezer as quickly as possible after purchase.
- Ensure that contents are labeled and dated.
- Do not exceed "Use By", "Best Before" dates on the packaging.
Defrosting
The freezer compartment defrosts automatically.
Placing the food
| Freezer compartment shelves | Various frozen food such as meat, fish, ice cream, vegetables and etc. |
| Egg tray Egg | |
| Fridge compartment shelves | Food in pans, covered plates and closed containers |
| Fridge compartment door shelves | Small and packaged food or drinks (such as milk, fruit juice and beer) |
| Crisper Vegetables | and fruits |
| Freshzone compartment | Delicatessen products (cheese, butter, salami and etc.) |
Deep-freeze information
Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.
It is possible to keep the food for a long time only at -18^ C or lower temperatures.
You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).
WARNING!
- Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.
- Foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
• Materials necessary for packaging: - Cold resistant adhesive tape
- Self adhesive label
- Rubber rings
- Pen
Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils and acids.
Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.
Frozen food must be used immediately after they are thawed and they should never be re-frozen.
Stopping your product
If your thermostat is equipped with "0" position:
- Your product will stop operating when you turn the thermostat button to "0" (zero) position. Your product will not start unless to you turn the thermostat button to position "1" or one of the other positions again. If your thermostat is equipped with "min" position:
- Unplug your product to stop it.
Chill compartment
Chill compartment is ideal for storing solid dairy products meat, fish and poultry. Chill compartment temperature remains between -2°C and +3°C, slightly colder than freshfood compartment.
Prior to placing in the freezing compartment for storage, it is advised that you place such foodstuffs in chill compartment first for energy saving and better storage performance. If chill compartment is full, you may use freshfood compartment for this purpose.
It is not recommended to store vegetables and fruits in chill compartment.
The chill compartment drawer is optional to use. The appliance fulfills the chill compartment temperature storage requirements with and without the drawer provided.
You can increase the inner volume of your refrigerator by removing the drawer of chill compartment. Pull the drawer towards yourself until it is stopped by the stopper. Raise the front part for approximately 1 cm and pull the compartment towards yourself again to remove it completely.

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Two rectangular frames with horizontal lines inside, no text or symbols presentMaking ice
\*optional
Fill the ice container with water and place it into the freezer compartment. Your ice will be ready approximately in two hours.
You can remove the ice in the ice container by removing it from the freezer and twisting it.

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Line drawing of a hand holding a textured object, possibly a mesh or patterned surface (no text or symbols)Rotary storage container (in some models)
Sliding body shelf can be moved to left or right in order to allow you place the tall bottles, jars or boxes to the lower shelf (Fig. 1)
You can reach the food that you have placed into the shelf by grabbing and turning it from its right edge (Fig.2).
When you want to load or remove it to clean, turn it by 90 degrees, raise it up and pull towards yourself (Fig. 3-4).

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Technical diagram showing four sequential steps of a mechanical assembly with directional arrows indicating movement.Icematic and ice storage container
\*May not be available in all models Using the Icematic
Fill the Icematic with water and place it into its seat. Your ice will be ready approximately in two hours. Do not remove the Icematic from its seating to take ice.
Turn the knobs on the ice reservoirs clockwise by 90 degrees.
Ice cubes in the reservoirs will fall down into the ice storage container below.
You may take out the ice storage container and serve the ice cubes. If you wish, you may keep the ice cubes in the ice storage container.
Ice storage container
Ice storage container is only intended for accumulating the ice cubes. Do not put water in it. Otherwise, it will break.

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Illustration of a hand pressing a circular button into a rectangular device with a scroll wheel (no text or symbols)Description and cleaning of odor filter
\*May not be available in all models
Odor filter prevents unpleasant odor build-up in your refrigerator.
Pull the cover into which the odor filter is installed downwards from the front section and remove as illustrated.
Leave the filter under sunlight for one day. Filter will be cleaned during this time. Install the filter back to its place.
Odor filter must be cleaned once in a year.

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Line drawing of a hand placing a component into a storage rack (no text or symbols)
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Line drawing of a hand holding an electronic device with internal components (no text or symbols)
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Line drawing of a hand holding a mechanical device with a tool, no text or symbols presentReversing the doors
Proceed in numerical order .

flowchart
graph TD
A["1"] --> B["2"]
B --> C["3"]
C --> D["4"]
D --> E["5"]
E --> F["6"]
F --> G["7"]
G --> H["8"]
H --> I["9"]
I --> J["10"]
J --> K["11"]
K --> L["12"]
L --> M["13"]
M --> N["14"]
N --> O["15"]
O --> P["16"]
P --> Q["17"]
Q --> R["18"]
R --> S["19"]
S --> T["20"]
T --> U["21"]
U --> V["22"]
V --> W["23"]
W --> X["24"]
X --> Y["24"]
Y --> Z["24"]
Z --> A
style A fill:#f9f,stroke:#333
style B fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#f9f,stroke:#333
style F fill:#f9f,stroke:#333
style G fill:#f9f,stroke:#333
style H fill:#f9f,stroke:#333
style I fill:#f9f,stroke:#333
style J fill:#f9f,stroke:#333
style K fill:#f9f,stroke:#333
style L fill:#f9f,stroke:#333
style M fill:#f9f,stroke:#333
style N fill:#f9f,stroke:#333
style O fill:#f9f,stroke:#333
style P fill:#f9f,stroke:#333
style Q fill:#f9f,stroke:#333
style R fill:#f9f,stroke:#333
style S fill:#f9f,stroke:#333
style T fill:#f9f,stroke:#333
style U fill:#f9f,stroke:#333
style V fill:#f9f,stroke:#333
style W fill:#f9f,stroke:#333
style X fill:#f9f,stroke:#333
style Y fill:#f9f,stroke:#333
style Z fill:#f9f,stroke:#333
6 Maintenance and cleaning
⚠️Never use gasoline, benzene or similar substances for cleaning purposes.
△We recommend that you unplug the appliance before cleaning.
△Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry.
Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
Make sure that no water enters the lamp housing and other electrical items.
△If your refrigerator is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
Check door seals regularly to ensure they are clean and free from food particles.
⚠️To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
⚠️Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.
⚠️Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish etc. to prevent removal and deformation of the prints on the plastic part. Use lukewarm water and a soft cloth for cleaning and then wipe it dry.
Protection of plastic surfaces
Do not put the liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.
7 Troubleshooting
Please review this list before calling the service. This will save you time and money. This list contains frequently encountered problems that are not results of faulty workmanship or material use. Your product may not have some of the features described here.
The refrigerator is not operating.
- It may not be plugged in properly. >>>Plug in the product properly.
- The fuse of the socket to which your refrigerator is connected or the main fuse may have blown.
Check the fuse.
Condensation on the side wall of the fridge compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).
- The door may have been opened/closed frequently. >>>Do not open/close the refrigerator door frequently.
- The environment may be too humid. >>>Do not install the refrigerator at locations with a very high level of humidity.
- Foods containing liquid may have been placed into the refrigerator in vessels without covers.
Do not place foods containing liquid into the refrigerator in unsealed vessels.
- Door of the refrigerator may have been left ajar.
Do not keep the doors of your refrigerator open for a long time.
- The thermostat may have been set to a very cold level. >>>Set the thermostat to an appropriate level.
The compressor is not operating.
- Protective thermal of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the Authorised Service Provider if the refrigerator does not start at the end of this period.
- The freezer is in defrosting cycle. >>>This is normal for a refrigerator that performs full-automatic defrosting. Defrosting cycle is performed periodically.
- The refrigerator may not be plugged in. >>>Make sure that the plug fits the socket.
- Temperature settings may be incorrect.
Select the correct temperature value.
- Possible power failure. >>>The refrigerator will start to operate normally when power restores.
The operation noise increases when the refrigerator is running.
- Operating performance of the refrigerator may vary based on the ambient temperature changes. This is normal and not a fault.
The fridge is running frequently or for a long time.
- Your new product may be bigger than the previous one. Larger refrigerators operate for a longer period of time.
- The room temperature may be high. >>> It is normal that the product operates for longer periods in hot environments.
- The refrigerator may have just been plugged in or loaded with food. >>>It takes the product longer to reach the set temperature when it has just been plugged in or loaded with food. This is normal.
- Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place hot foods into the refrigerator.
- The doors may have been opened frequently or left ajar for a long time. >>>The warm air that enters the refrigerator causes it to operate for a longer period of time. Do not open the doors frequently.
- Freezer or fridge compartment door may have been left ajar. >>> Check if the doors are closed completely.
- The appliance may be set to a very low temperature. >>> Set the refrigerator temperature to a warmer degree and wait until the product reaches this temperature.
- Door seal of the fridge or freezer compartment may be soiled, worn out, broken or not properly seated. >>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time to maintain the current temperature.
Fridge temperature is adequate but the freezer temperature is very low.
- The freezer compartment temperature may be set to a very low value. >>> Set the freezer compartment temperature to a higher value and check.
Freezer temperature is adequate but the fridge temperature is very low.
- The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a higher value and check.
Food kept in the fridge compartment drawers is frozen.
- The fridge compartment temperature may be set to a very high value. >>> Set the fridge compartment temperature to a lower value and check.
Temperature in the fridge or freezer is very high.
- The fridge compartment temperature may be set to a very high value. >>> Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperature of the fridge or freezer compartment until the fridge or freezer compartment temperature reaches an adequate level.
- The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors frequently.
- The door may have been left ajar. >>>Close the door completely.
- The refrigerator may have been just plugged in or loaded with food. >>>This is normal. It takes the product longer to reach the set temperature when it has just been plugged in or loaded with food.
- Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place hot foods into the refrigerator.
Vibration or noise.
- The floor may not be stable or level. >>>If the refrigerator shakes when moved slightly, adjust the feed to balance it. Make sure that the floor is level and capable of carrying the refrigerator.
- Objects placed onto the refrigerator may cause noise. >>>Remove the objects on the refrigerator.
There are noises coming from the refrigerator like liquid spilling or spraying.
- Liquid and gas flows occur in accordance with the operating principles of the refrigerator. >>>This is normal and not a fault.
Whistle is heard from the refrigerator.
- There are fans that are used to cool the refrigerator. This is normal and not a fault.
Damp accumulates on the inner walls of refrigerator.
- Hot and humid weather increases icing and condensation. This is normal and not a fault.
- The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors frequently. Close the doors, if open.
- The door may have been left ajar. >>>Close the door completely.
Humidity occurs on the outer surface of the refrigerator or between the doors.
- Air might be humid. This is quite normal in humid weathers. >>>Condensation will disappear when the humidity level decreases.
- There might be external condensation at the section between two doors of the refrigerator if you use your product rarely. This is normal. Condensation will disappear upon frequent use.
There is a bad odour inside the refrigerator.
- No regular cleaning may have been performed. Clean the inside of the refrigerator with a sponge, lukewarm water or carbonated water.
- Some vessels or packaging materials may cause the odour. >>>Use another vessel, or packaging materials from another brand.
- Foods may have been placed into the refrigerator in vessels without covers. >>>Store the foods in closed vessels. Microorganisms emitted from vessels without a cover may cause unpleasant odours.
- Take out expired or spoiled foods from the refrigerator.
The door cannot be closed.
- Food packages may be preventing the door from closing. >>> Re-locate the packages that are obstructing the door.
- The refrigerator may be unstable on the floor.
Adjust the refrigerator feet as required to keep the refrigerator in balance.
- The floor may not be level or solid. >>>Make sure that the floor is level and capable of carrying the refrigerator.
Crispers are stuck.
- Foods may be touching the upper wall of the crisper. >>>Re-organise the foods in the crisper.
If The Surface Of The Product Is Hot.
High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!
Fan keeps running when the door is open.
The fan may keep running when the door of the freezer is open.

WARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Provider. Never attempt to repair a malfunctioned product.
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