SAMSUNG HW-B67C - Soundbar

HW-B67C - Soundbar SAMSUNG - Free user manual and instructions

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Download the instructions for your Soundbar in PDF format for free! Find your manual HW-B67C - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HW-B67C by SAMSUNG.

USER MANUAL HW-B67C SAMSUNG

Thank you for purchasing this Samsung product.

To receive more complete service, please register

your product at www.samsung.com/register

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Refer to the table below for an explanation of symbols which may be on your Samsung product.

SAMSUNG HW-B67C - SAFETY WARNINGS - 1CAUTIONRISK OF ELECTRIC SHOCK.DO NOT OPEN.SAMSUNG HW-B67C - SAFETY WARNINGS - 2
SAMSUNG HW-B67C - SAFETY WARNINGS - 3This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
SAMSUNG HW-B67C - SAFETY WARNINGS - 4This symbol indicates that this product has included important literature concerning operation and maintenance.
SAMSUNG HW-B67C - SAFETY WARNINGS - 5Class II product: This symbol indicates that it does not require a safety connection to electrical earth (ground). If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
SAMSUNG HW-B67C - SAFETY WARNINGS - 6AC voltage: This symbol indicates that the rated voltage marked with the symbol is AC voltage.
SAMSUNG HW-B67C - SAFETY WARNINGS - 7DC voltage: This symbol indicates that the rated voltage marked with the symbol is DC voltage.
SAMSUNG HW-B67C - SAFETY WARNINGS - 8Caution, Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

WARNING

  • To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
  • To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

CAUTION

  • Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

CAUTION (for Canada)

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

This device may automatically discontinue transmission if there is no information to transmit, or an operational failure. Note that this is not intended to prohibit the transmission of control or signaling information or the use of repetitive codes where required by the technology.

This Class B digital apparatus complies with Canadian ICES-003.

Radiation Exposure Statement

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

  1. Read these instructions.
  2. Keep these Instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  11. Only use attachments/accessories specified by the manufacturer.

  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.

SAMSUNG HW-B67C - Important Safety Instructions - 1

When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

  1. Unplug this apparatus during lightning storms or when unused for long periods of time.

  2. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

  1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3\~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
  2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
  3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
  4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.

  5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery.

CAUTION : Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CONTENTS

01 Checking the Components 7

02 Product Overview 8

Front Panel / Top Panel of the Soundbar 8

Bottom Panel of the Soundbar 9

03 Using the Remote Control 10

Inserting Batteries before using the Remote Control (AAA batteries X 2) ____ 10

How to Use the Remote Control ____ 10

Using the Hidden Buttons (Buttons with more than one function) ____ 14

Output specifications for the different sound effect modes ____ 14

Adjusting the Soundbar volume with a TV remote control 15

04 Connecting the Soundbar 16

Connecting Electrical Power 16

Connecting the Soundbar to the Subwoofer ____ 17

Connecting an SWA-9100 to your Soundbar 20

05 Using a wired connection to the TV 23

Method 1. Connecting a TV using an HDMI Cable ____ 23

Method 2. Connecting using an Optical Cable ____ 25

06 Using a wireless connection to the TV 26

Connecting a TV via Bluetooth 26

07 Connecting an External Device 28

Method 1. Connecting using an HDMI Cable ____ 28

Method 2. Connecting using an Optical Cable ____ 29

08 Connecting a USB Storage Device 30

09 Connecting a Mobile Device 31

Connecting via Bluetooth ____ 31

10 Installing the Wall Mount 35

Installation Precautions ____ 35

Wallmount Components 35

11 Software Update 37

How to check the Firmware version ____ 37

Update Procedure 38

If UPDATE is not displayed 38

12 Troubleshooting 39

13 License 41

14 Open Source License Notice 42

15 Important Notes About Service 42

16 Specifications and Guide 43

Specifications 43

01 CHECKING THE COMPONENTS

SAMSUNG HW-B67C - CHECKING THE COMPONENTS - 1

Wireless Surround Speaker SET (SWA-9100)

SAMSUNG HW-B67C - Wireless Surround Speaker SET (SWA-9100) - 1

text_image Surround Speaker Power Cord x 2 x 2

Wireless Receiver Module Speaker Cable

  • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
  • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.
  • Depending on the region, the appearance of the AC plug may differ from the plug displayed above, or it may be supplied integrated with the AC/DC adapter.
  • The appearance of the accessories may differ slightly from the illustrations above.
  • Design and specifications are subject to change without prior notice.

02 PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar
SAMSUNG HW-B67C - PRODUCT OVERVIEW - 1

text_image 2 3 4 Top Panel 1
1DisplayDisplays the product's status and current mode.
2(Power) ButtonTurns the power on and off.Auto Power Down FunctionThe unit turns off automatically in the following situations:In D.IN / HDMI / BT / USB Mode: If there is no audio signal for 20 minutes.
3+(Volume) ButtonAdjusts the volume.When adjusted, the volume level appears on the Soundbar's front display.
4(Source) ButtonSelects the source input mode.
Input mode Display
Optical Digital input D.IN
ARC (HDMI OUT) inputD.IN → TV ARC (Auto conversion)
HDMI input HDMI
BLUETOOTH mode BT
USB mode USB
To turn on "BT PAIRING" mode, change the source to "BT" mode, and then press and hold the(Source) button for more than 5 seconds.
  • When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
  • When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
  • If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.

Bottom Panel of the Soundbar

SAMSUNG HW-B67C - Bottom Panel of the Soundbar - 1

text_image 1 USB (5V 0.5A) DC 24V HDMI HDMI TO TV (ARC) DIGITAL AUDIO IN (OPTICAL) 3 4 5
1USB (5V 0.5A)Connect a USB device here to play music files stored on the USB device through the Soundbar.
2DC 24V (Power Supply In)Connect the AC/DC power adapter.
3HDMIInputs digital video and audio signals simultaneously using an HDMI cable.Connect to the HDMI output of an external device.
4HDMI TO TV (ARC)Connect to the HDMI (ARC) port on a TV.
5DIGITAL AUDIO IN (OPTICAL)Connect to the digital (optical) output of an external device.
  • When disconnecting the power cable of the AC/DC power adapter from a wall outlet, pull the plug. Do not pull the cable.
  • Do not connect this unit or other components to an AC outlet until all connections between components are complete.

03 USING THE REMOTE CONTROL

Inserting Batteries before using the Remote Control (AAA batteries X 2)

Slide the back cover in the direction of the arrow until it is completely removed.

Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.

SAMSUNG HW-B67C - Inserting Batteries before using the Remote Control (AAA batteries X 2) - 1

text_image Diagram illustrating the process of a mechanical or electrical component with labeled parts and directional arrows indicating movement.

How to Use the Remote Control

SAMSUNG HW-B67C - How to Use the Remote Control - 1

text_image 1 2 PAIR 7 8 9 3 i SOUND MODE 10 4 + - WOOFER 12 5 CH LEVEL TONE CONTROL 13 6 SOUNDBAR
1SAMSUNG HW-B67C - How to Use the Remote Control - 2PowerTurns the Soundbar on and off.
2SAMSUNG HW-B67C - How to Use the Remote Control - 3SourcePress to select a source connected to the Soundbar.
3SAMSUNG HW-B67C - How to Use the Remote Control - 4MutePress the (Mute) button to mute the sound. Press it again to unmute the sound.
4SAMSUNG HW-B67C - How to Use the Remote Control - 5Volume[5GHz] SAMSUNG HW-B67C - How to Use the Remote Control - 6Push the button up or down to adjust the volume.• MutePress the Volume button in to mute the sound. Press it in again to unmute the sound.
5SAMSUNG HW-B67C - How to Use the Remote Control - 7CH LEVELBy pressing the button, you can adjust the volume of the each speaker.Press the button to selectCENTER LEVELand then adjust the volume between -6~+6 by using theUp/Downbuttons.If the Rear Speakers are connected, the settingREAR LEVELis supported. To adjust the volume of theREAR LEVELbetween -6 to +6 by using theUp/Downbuttons.
6SAMSUNG HW-B67C - How to Use the Remote Control - 8Sound ControlBy pressing the button, you can set the audio function. The desired settings can be adjusted using theUp/Downbuttons.AUDIO SYNC → NIGHT MODE ON/OFF → VOICE ENHANCE ON/OFF-AUDIO SYNCIf the video on the TV and audio from the Soundbar are not synchronized, press the(Sound Control)button to selectAUDIO SYNCand then set the audio delay between 0~300 milliseconds by using theUp/Downbuttons. (Not available in “USB” or “BT” mode.)-NIGHT MODE ON/OFFThis mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.-VOICE ENHANCE ON/OFFThis mode is makes it easier to hear spoken dialog in movies and TV.TheNIGHT MODE, and VOICE ENHANCEaudio function can be turnedON/OFFby using theUp/Downbuttons.Press and hold the(Sound Control)button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using theLeft/Rightbuttons and each can be adjusted to a setting between -6 to +6 using theUp/Downbuttons. (Make sure the Sound mode is set to“STANDARD”)
7SAMSUNG HW-B67C - How to Use the Remote Control - 9BluetoothPAIRSwitch the Soundbar to Bluetooth pairing mode.Press thePAIRbutton and wait for the“BT PAIRING”screen to connect to a new Bluetooth device.
8SAMSUNG HW-B67C - How to Use the Remote Control - 10Play / PauseYou can also play or pause music by pressing the button.
9SAMSUNG HW-B67C - How to Use the Remote Control - 11Up/Down/Left/RightSAMSUNG HW-B67C - How to Use the Remote Control - 12Press the indicated areas to select Up/Down/Left/Right.Press Up/Down/Left/Right on the button to select or set functions.RepeatTo use the Repeat function in “USB” mode, press the Up button.Music SkipPress the Right button to select the next music file. Press the Left button to select the previous music file.ID SETPress and hold the Up button for 5 seconds to complete ID SET (when connecting to a wireless subwoofer or wireless rear speakers).
10iInfoPress the button to display information about the current function. (See page 8.)
11SOUND MODEBy pressing the button, you can select the desired sound mode.SURROUND SOUND → GAME → ADAPTIVE → DTS VIRTUAL:X → STANDARD– SURROUND SOUNDProvides a wider sound field than standard.– GAMEProvides stereoscopic sound to immerse you in the action while gaming.– ADAPTIVEAnalyzes the content in real time and automatically provides an optimal sound field based on the characteristics of the content.– DTS VIRTUAL:X Immersive 3D sound from any content.– STANDARDOutputs the original sound.• DRC (Dynamic Range Control)Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the SOUND MODE button for more than 5 seconds while the Soundbar is powered off to turn DRC (Dynamic Range Control) on or off. With the DRC turned on, loud sound is reduced. (The sound may be distorted.)• Bluetooth PowerThis feature automatically turns the Soundbar on when it receives a connection request from a previously connected TV or Bluetooth device. The setting is On by default.– Press and hold the SOUND MODE button for more than 5 seconds to turn off the Bluetooth Power function.
12SAMSUNG HW-B67C - How to Use the Remote Control - 13 WOOFER WOOFER (BASS) LEVELSAMSUNG HW-B67C - How to Use the Remote Control - 14Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the woofer (bass) volume level to 0 (Default), press the button.
13SAMSUNG HW-B67C - How to Use the Remote Control - 15 TONE CONTROLBy pressing the button, you can adjust the volume of the treble or bass sound.• Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

Using the Hidden Buttons (Buttons with more than one function)

Hidden ButtonReference page
Remote Control Button Function
WOOFER (Up)TV remote control On/Off (Standby)page 15
LeftTV Auto connect On/Off (BT Ready)page 27
Up ID SET page 12
^[X30Y] (Sound Control)7 Band EQ page 11
SOUND MODEDRC ON/OFF (Standby) page 12
Bluetooth Power page 12
^SAMSUNG HW-B67C - How to Use the Remote Control - 16 PAIRBluetooth Multi-connection On/Off(Standby)page 34

Output specifications for the different sound effect modes

Effect InputOutput
Without Wireless Rear Speaker KitWith Wireless Rear Speaker Kit
SAMSUNG HW-B67C - How to Use the Remote Control - 17 SOUND MODESURROUND SOUND2.0 ch3.1 ch 5.1 ch
5.1 ch 3.1 ch 5.1 ch
GAME2.0 ch3.1 ch 5.1 ch
5.1 ch 3.1 ch 5.1 ch
ADAPTIVE2.0 ch3.1 ch 5.1 ch
5.1 ch 3.1 ch 5.1 ch
DTS VIRTUAL:X2.0 ch3.1 ch 5.1 ch
5.1 ch 3.1 ch 5.1 ch
STANDARD2.0 ch2.1 ch 2.1 ch
5.1 ch 3.1 ch 5.1 ch

Adjusting the Soundbar volume with a TV remote control

Adjust the Soundbar volume using the TV's remote control.

  • This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
  • Set the TV speaker to External Speaker to use this function.
    • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

  • Turn Off the Soundbar.

  • Push up and hold the WOOFER button for 5 seconds.

Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: "OFF-TV REMOTE" (Default mode), "SAMSUNG-TV REMOTE", "ALL-TV REMOTE".

Remote Control Button Display Status
SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 1SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 2(Default mode)SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 3Disable the TV remote control.
SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 4SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 5SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 6Enable a Samsung TV's IR remote control.
SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 7SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 8SAMSUNG HW-B67C - Adjusting the Soundbar volume with a TV remote control - 9Enable a third-party TV's IR remote control.

04 CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

  1. Connect the power cord to the Subwoofer.
  2. Connect the power output cable to the power adapter, and then to the Soundbar.
  3. Connect the power cord to a wall socket.

See the illustrations below.

- For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

SAMSUNG HW-B67C - Connecting Electrical Power - 1

flowchart
graph LR
    A["Power Cord"] --> B["Rear of Subwoofer"]
    B --> C["Connecting Electrical Power"]
    C --> D["DC 24V"]
    D --> E["Bottom of the Soundbar Main Unit"]
    E --> F["AC/DC Adapter"]
    F --> G["Power Cord"]
    G --> H["Connecting Electrical Power"]

- Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Connecting the Soundbar to the Subwoofer

When the subwoofer is connected, you can enjoy rich bass sound.

Automatic connection between the Subwoofer and the Soundbar

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar.

- When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.

LED Indicator Lights on the Rear of Subwoofer

LED Status Description Resolution
SAMSUNG HW-B67C - Automatic connection between the Subwoofer and the Soundbar - 1OnSuccessfully connected (normal operation)-
Blinking Recovering the connectionCheck if the power cable attached to the main Soundbar unit is connected properly or wait about 5 minutes. If blinking persists, try manually connecting the subwoofer. See page 18.
SAMSUNG HW-B67C - Automatic connection between the Subwoofer and the Soundbar - 2OnStandby (with the Soundbar main unit turned off)Check if the power cable attached to the main Soundbar unit is connected properly.
Connection failedConnect again. See the instructions for manual connection on page 18.
SAMSUNG HW-B67C - Automatic connection between the Subwoofer and the Soundbar - 3Blinking MalfunctionSee the contact information for the Samsung Service Center in this manual.

Manually connecting the Subwoofer if automatic connection fails

Before performing the manual connection procedure below:

- Check whether the power cables for the Soundbar and subwoofer are connected properly.

• Make sure that the Soundbar is turned on.

  1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.

- The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.

SAMSUNG HW-B67C - Before performing the manual connection procedure below: - 1

text_image LINK STANDBY ID SET 5 Sec

Rear of Subwoofer

  1. Press and hold the Up button on the remote control for at least 5 seconds.

  2. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

  3. The Soundbar will automatically power on when ID SET is complete.

SAMSUNG HW-B67C - Before performing the manual connection procedure below: - 2

flowchart
graph LR
    A["5 Sec"] --> B["SAMSUNG logo is on the top"]
    B --> C["ID SET"]
  1. Check if the LINK LED is solid blue (connection complete).

SAMSUNG HW-B67C - Before performing the manual connection procedure below: - 3

text_image LINK Blue is On

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

NOTES

  • Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
  • Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
  • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times.
  • If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
  • The maximum transmission distance of the main unit's wireless signal is about 32.8 ft (10 m), but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.

PRECAUTIONS

  • Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
  • For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module is clear of any obstructions.

Connecting an SWA-9100 to your Soundbar

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9100) to your Soundbar.

1. Connect the Wireless Receiver Module to 2 Surround Speakers

Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module.

- When connecting the speaker cable, connect the core wire to the speaker.

SAMSUNG HW-B67C - Connect the Wireless Receiver Module to 2 Surround Speakers - 1

text_image Diagram showing cable installation process of a device, showing switch and cable connection before and after transformation

• The speaker cables are color coded.

SAMSUNG HW-B67C - Connect the Wireless Receiver Module to 2 Surround Speakers - 2

flowchart
graph TD
    A["Surround-LEFT"] --> B["Device L"]
    C["SURROUND-RIGHT"] --> D["Device R"]
    B --> E["Switch"]
    D --> F["Switch"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style D fill:#ccf,stroke:#333

When connecting the speaker cables to the Wireless Receiver Module, follow these steps:

  1. Insert the grey plug into the grey port on the Wireless Receiver.
  2. Insert the blue plug into the blue port on the Wireless Receiver.

When connecting the speaker cables to the surround speakers, follow these steps:

  1. Match the speaker cable connected to the grey port to the speaker with the grey label.
  2. Match the speaker cable connected to the blue port to the speaker with the blue label.
  3. Insert the red and black colored ends of each speaker cable into the red and black ports of the appropriate speaker.

• The labels are on the backs of the speakers.

2.2. Check the standby status after plugging into an electrical outlet

The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5\~6 seconds until the LINK LED indicator blinks (in Blue).

SAMSUNG HW-B67C - Check the standby status after plugging into an electrical outlet - 1

flowchart
graph LR
    A["Power Input"] --> B["Inducturing Device"]
    B --> C["ID SET"]
    C --> D["Blue Blinking"]
    D --> E["LINK Component"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333

3. Configure "ID SET" using the Soundbar's remote control

Press and hold the Up button on the remote control for at least 5 seconds.

  • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
  • The Soundbar will automatically power on when ID SET is complete.

SAMSUNG HW-B67C - Configure "ID SET" using the Soundbar's remote control - 1

text_image 5 Sec SAMSUNG logo is on the top ID SET

CAUTION

- If your Soundbar was playing music when it connects to the SWA-9100, you may hear some stuttering from the woofer as the connection finalizes.

SAMSUNG HW-B67C - Check if the LINK LED is solid blue (connection complete) - 1

text_image LINK Blue is On

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Receiver Module.

5. If the SWA-9100 does not connect, take the necessary steps according to the LED Indicator's status

LED status Action
LINK (Blue)On Connected with the Soundbar -
Blinking Connection standby statusCheck if the Soundbar is turned on
Repeat steps 3 through 4.
STANDBY (Red)On Connection failureCheck if the Soundbar is turned on
1. Press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue).SAMSUNG HW-B67C - If the SWA-9100 does not connect, take the necessary steps according to the LED Indicator's status - 12. Repeat steps 3 through 4.
Others-ErrorsContact a Samsung Service Center.

05 USING A WIRED CONNECTION TO THE TV

Hear TV sound from your Soundbar through wired or wireless connections.

  • When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV's remote control.
  • This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.
  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting a TV using an HDMI Cable

SAMSUNG HW-B67C - Method 1. Connecting a TV using an HDMI Cable - 1

CAUTION

  • When both the HDMI cable and optical cable are connected, the HDMI signal is received first.
  • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output.
  • The recommended cable is High Speed HDMI Cable with Ethernet.

SAMSUNG HW-B67C - CAUTION - 1

flowchart
graph TD
    A["TV"] --> B["HDMI IN (ARC)"]
    B --> C["HDMI Cable 1"]
    C --> D["Bottom of the Soundbar"]
    D --> E["Top of the Soundbar"]
    E --> F["TV ARC 2"]
    style A fill:#f9f,stroke:#333
    style D fill:#ccf,stroke:#333
  1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the figure.
  2. "TV ARC" appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.

  3. If TV sound is inaudible, press the → (Source) button on the remote control or on the top of the Soundbar to switch to "D.IN" mode. The screen displays "D.IN" and "TV ARC" in sequence, and TV sound is played.

  4. If "TV ARC" does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
  5. Use the volume buttons on the TV's remote control to change the volume on the Soundbar.

NOTES

  • HDMI is an interface that enables the digital transmission of video and audio data with just a single connector.
  • If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
  • We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm).
    • This function is not available if the HDMI cable does not support ARC.
  • When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

Method 2. Connecting using an Optical Cable

Pre-connection Checklist

  • When both the HDMI cable and optical cable are connected, the HDMI signal is received first.
  • When you use an optical cable and the terminals have covers, be sure to remove the covers.

SAMSUNG HW-B67C - Pre-connection Checklist - 1

natural_image Diagram showing a mechanical component before and after assembly, with no visible text or symbols

SAMSUNG HW-B67C - Pre-connection Checklist - 2

flowchart
graph TD
    A["TV"] --> B["OPTICAL OUT"]
    B --> C["Optical Cable (not supplied)"]
    C --> D["1"]
    D --> E["Digital Audio IN (OPTICAL)"]
    E --> F["Bottom of the Soundbar"]
    G["2"] --> H["D.IN"]
  1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the TV with a digital optical cable (not supplied).
  2. Press the → (Source) button on the top panel or remote control, and then select the "D.IN" mode.

06 USING A WIRELESS CONNECTION TO THE TV

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

- Only one TV can be connected at a time.

SAMSUNG HW-B67C - Connecting a TV via Bluetooth - 1

text_image TV ... OR

The initial connection

  1. Press the ✗PAIR button on the remote control to enter the "BT PAIRING" mode.

(OR) a. Press the → (Source) button on the top panel and then select "BT".

"BT" changes to "BT PAIRING" in a few seconds automatically or changes to "BT READY" if there is a connect record.

b. When "BT READY" appears, press and hold the → (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
  2. Select "[AV] Soundbar B6-Series" from the list on TV's screen.

An available Soundbar is indicated with "Needs pairing" or "Paired" on the TV's Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.

- When the TV is connected, [TV Name] "BT" appears on the Soundbar's front display.

  1. You can now hear TV sound from the Soundbar.

If the device fails to connect

  • If a previously connected Soundbar listing (e.g. “[AV] Soundbar B6-Series”) appears in the list, delete it.
  • Then repeat steps 1 through 3.

NOTE

- After you have connected the Soundbar to your TV the first time, use the "BT READY" mode to reconnect.

Disconnecting the Soundbar from the TV

Press the → (Source) button on the top panel or on the remote control and switch to any mode but "BT".

  • Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
  • To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button on the remote control for 5 seconds with the Soundbar in "BT READY" status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the ✗PAIR button on the remote control or press and hold the ➞ (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft (10 meters).
  • The Soundbar automatically turns off after 20 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:

  • If there is a strong electrical field around the Soundbar.

  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.

- Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

07 CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired connection or Bluetooth connection to play the external device's sound through the Soundbar.

Method 1. Connecting using an HDMI Cable

SAMSUNG HW-B67C - Method 1. Connecting using an HDMI Cable - 1

flowchart
graph TD
    A["External Device"] --> B["HDMI OUT"]
    B --> C["1 HDMI Cable"]
    C --> D["HDMI TO TV (ARC)"]
    D --> E["Bottom of the Soundbar"]
    F["TV"] --> G["HDMI IN (ARC)"]
    G --> H["2 HDMI Cable"]
    H --> I["Top of the Soundbar"]
    J["HDMI"] --> K["4"]
  1. Connect an HDMI cable from the HDMI port on the bottom of the Soundbar to the HDMI OUT port on your digital device.
  2. Connect an HDMI cable from the HDMI TO TV (ARC) port on the bottom of the Soundbar to the HDMI IN port on your TV.
  3. Press the → (Source) button on the top panel or on the remote control, and then select "HDMI".
  4. "HDMI" mode is displayed on the Soundbar display panel and sound plays.

Method 2. Connecting using an Optical Cable

SAMSUNG HW-B67C - Method 2. Connecting using an Optical Cable - 1

flowchart
graph LR
    A["BD / DVD player / Set-top box / Game console"] --> B["OPTICAL OUT"]
    B --> C["Optical Cable (not supplied)"]
    C --> D["1"]
    D --> E["Bottom of the Soundbar"]
    E --> F["D. IN"]
    G["Top of the Soundbar"] --> H["2"]
    H --> I["Digital Audio IN (OPTICAL)"]
  1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source Device using a digital optical cable (not supplied).
  2. Select "D.IN" mode by pressing the → (Source) button on the top panel or on the remote control.

08 CONNECTING A USB STORAGE DEVICE

You can play music files located on USB storage devices through the Soundbar.

SAMSUNG HW-B67C - CONNECTING A USB STORAGE DEVICE - 1

text_image USB port USB (5V 0.5A) USB
  1. Connect the USB device to the USB port on the bottom of the product.

  2. Press the → (Source) button on the top panel or on the remote control, and then select "USB".

  3. "USB" appears in the display screen.

  4. Play music files from the USB storage device through the Soundbar.

- The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected for more than 20 minutes.

File Format Type Compatibility list

Extension Codec Sampling Rate Bitrate
*.mp3 MPEG1 Layer2 32kHz ~ 48kHz 32kbps ~ 320kbps
MPEG1 Layer3 32kHz ~ 48kHz 32kbps ~ 320kbps
MPEG2 Layer3 16kHz ~ 24kHz8kbps ~ 160kbps
MPEG2.5 Layer38kHz ~ 12kHz
*.wmaWMA7/8/932kHz ~ 48kHz32kbps ~ 320kbps
*.oggVorbis32kHz ~ 48kHz45kbps ~ 500kbps
*.aac*.m4aAAC-LC(MPEG2/MPEG4 Audio Only)32kHz ~ 48kHz 32kbps ~ 320kbps
*.wavLPCM32kHz ~ 192kHz1,024kbps ~ 9,216kbps
*.flacFLAC32kHz ~ 192kHz162kbps ~ 8,100kbps
*.aiffAIFF32kHz ~ 192kHz1,024kbps ~ 9,216kbps

- If there are too many folders (about 200) and files (about 2000) stored on the USB device, it may take the Soundbar some time to access and play files.

- The Soundbar only supports USB devices with FAT16 (\~2GB), FAT32 (\~2TB) or NTFS (\~2TB) file systems.

09 CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

- The connection is limited to one TV or two Bluetooth devices at the same time.

SAMSUNG HW-B67C - Connecting via Bluetooth - 1

text_image Bluetooth device OR

The initial connection

  1. Press the ✗PAIR button on the remote control to enter the "BT PAIRING" mode.

(OR) a. Press the → (Source) button on the top panel and then select "BT".

"BT" changes to "BT PAIRING" in a few seconds automatically or changes to "BT READY" if there is a connect record.

b. When "BT READY" appears, press and hold the → (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".

  1. On your device, select "[AV] Samsung Soundbar B6-Series" from the list that appears.

- When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → "BT" appears in the front display.

  1. Play music files from the device connected via Bluetooth through the Soundbar.

If the device fails to connect

- If a previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar B6-Series") appears in the list, delete it.

- Then repeat steps 1 and 2.

NOTE

- After you have connected the Soundbar to your mobile device the first time, use the "BT READY" mode to reconnect.

What is the difference between BT READY and BT PAIRING?

  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the ✗PAIR button on the remote control or press and hold the ➕ (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft (10 m).
  • The Soundbar automatically turns off after 20 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:

  • If there is a strong electrical field around the Soundbar.

  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.

  • Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
    • The Soundbar supports SBC data (44.1kHz, 48kHz).

  • Connect only to a Bluetooth device that supports the A2DP (AV) function.
  • You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.
  • Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar B6-Series” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.

- Available only if the Soundbar is listed among the Bluetooth device's paired devices.

(The Bluetooth device and the Soundbar must have been previously paired at least once.)

- The Soundbar will appear in the Bluetooth device's searched devices list only when the Soundbar is displaying "BT READY".

Bluetooth Power On (SOUND MODE)

If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On function is on and the Soundbar is turned off, the Soundbar turns on automatically.

  1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
  2. "ON-BLUETOOTH POWER" appears on the Soundbar's display.

Disconnecting the Bluetooth device from a Soundbar

You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual.

• The Soundbar will be disconnected.
- When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

Disconnecting the Soundbar from the Bluetooth device

Press the → (Source) button on the top panel or on the remote control, and then change to any mode except "BT".

  • Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
  • When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display "BT DISCONNECTED" on the front display.

NOTES

  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft (10 m).
  • The Soundbar automatically turns off after 20 minutes in the Ready state.

More About Bluetooth

Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.

- A Bluetooth device may cause noise or malfunction, depending on usage, if:

- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar.

– It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.

- It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.

  • Pair the Soundbar with the Bluetooth device while they are close together.
  • The further the distance between the Soundbar and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.
  • In poor reception areas, the Bluetooth connection may not work properly.
  • The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.
  • This wireless device may cause electric interference during its operation.

Bluetooth Multi connection

The Soundbar can be connected to 2 Bluetooth devices at the same time.

SAMSUNG HW-B67C - Bluetooth Multi connection - 1

text_image Diagram showing three devices: smartphone, a battery, and a smartphone with Bluetooth signal icons connected by lines.

Bluetooth device A Bluetooth device B

  1. Connect the Soundbar to up to two Bluetooth devices. (See page 31)
  2. Play music from one of the connected Bluetooth devices while two devices are connected.
  3. If music is played from the Bluetooth device "B" while playing from the device "A", the music is started playing on the device "B" and automatically being stopped/paused playback on the device "A".
  4. In versions prior to AVRCP V1.4, the switching time of the device playing music may be delayed.

Bluetooth Multi Pairing

How to pair multiple devices to the Soundbar

  1. Turn on the Soundbar.
  2. Only in "BT" mode, press and hold the (Source) button on the top of the Soundbar for more than 5 seconds for the Soundbar to go into "BT PAIRING" mode, then on the Bluetooth device side, switch Bluetooth on, and select the Soundbar from the list of available devices, the Soundbar will automatically connect to the Bluetooth device.
  3. A 2nd Bluetooth device can be paired and connected to the Soundbar using the same method. If you attempt to connect a 3rd device, a connected device that is not playing audio will lose its Bluetooth connection, but will still be paired with the Soundbar.
  4. Using the same method, you can pair up to 8 Bluetooth devices, but only the last 2 will stay connected to the Soundbar at the same time.

NOTES

  • Only 1 Samsung TV, or 2 Bluetooth devices can be connected to the Soundbar at one time.
  • The Soundbar will be disconnected from Bluetooth devices when it receives a connection request from a Samsung TV.
  • The default of Soundbar is "ON-BT MULTI CONNECTION", but for restoration to non-multi connection mode from another mode, press and hold the ✗ PAIR button on the remote control for more than 5 seconds in standby mode, until "OFF-BT MULTI CONNECTION" appears in the display.

10 INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.
- Do not install in a place with high temperature or humidity.
- Verify whether the wall is strong enough to support the product's weight. If not, reinforce the wall or choose another installation point.
• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.

• Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.

- Diameter: M5 - Length: 1 3/8 inches (35 mm) or longer recommended.

- Connect cables from the unit to external devices before you install the Soundbar on the wall.

- Make sure the unit is turned off and unplugged from the power source before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

SAMSUNG HW-B67C - Wallmount Components - 1
Wall Mount Guide

SAMSUNG HW-B67C - Wallmount Components - 2

SAMSUNG HW-B67C - Wallmount Components - 3

Holder-Screw Screw
SAMSUNG HW-B67C - Wallmount Components - 4
Bracket-Wall Mount

  1. Place the Wall Mount Guide against the wall surface.

• The Wall Mount Guide must be level.
- If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.

SAMSUNG HW-B67C - Wallmount Components - 5

text_image TV 2 inches (5 cm) or more
  1. Align the Wall Mount Guide's Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.

- If you are not mounting below a TV, place the Center Line in the center of the installation area.

SAMSUNG HW-B67C - Wallmount Components - 6

text_image Center Line A B A TYPE: 45mm B TYPE: 250mm A
  1. Push a pen tip or sharpened pencil tip through the centre of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

SAMSUNG HW-B67C - Wallmount Components - 7

text_image A B TYPE 450mm TYPE 500mm A A
  1. Using an appropriately sized drill bit, drill a hole in the wall at each marking.

- If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors into the holes before you insert the support screws. If you use anchors, make sure the holes you drill are large enough for the anchors you use.

  1. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.

SAMSUNG HW-B67C - Wallmount Components - 8

text_image (Not supplied)
  1. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws.

SAMSUNG HW-B67C - Wallmount Components - 9

natural_image Mechanical component with screw and adjustment knob, no visible text or symbols

- When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar.

Rear of Soundbar
SAMSUNG HW-B67C - Wallmount Components - 10

natural_image Illustration of a rectangular device with a side arm and a vertical line, no text or symbols present.

Right end of Soundbar

  1. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.

SAMSUNG HW-B67C - Wallmount Components - 11

natural_image Diagram showing a mechanical component before and after cutting, with arrows indicating motion direction (no text or symbols)
  1. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

- Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

SAMSUNG HW-B67C - Wallmount Components - 12

natural_image Diagram showing two mechanical components with downward arrows indicating motion or assembly (no text or symbols)

11 SOFTWARE UPDATE

Samsung may offer updates for the Soundbar's system firmware in the future.

SAMSUNG HW-B67C - SOFTWARE UPDATE - 1

text_image USB port USB (5V 0.5A)

If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. For more information about how to download update files, go to the Samsung Electronics website at www.samsung.com→Support.

Then, select the product type or enter the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary.

How to check the Firmware version

  1. Turn off the Soundbar.
  2. Press and hold the ⚙️ (Sound Control) button for about 5 seconds on the remote control.
  3. Each version appears in the following order on the Soundbar display.

(Software version → HDMI → Tx → Rx)

  • Tx: Wireless Tx module in the Soundbar.
  • Rx : Wireless Rx module in the Subwoofer.

• R2 VERSION DISPLAY

  • No connect rear R2---
  • Connected rear R2xxx

Update Procedure

Important: The update function erases all user settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating the firmware resets the subwoofer connection too.

  1. Connect a USB thumb drive to the USB port on your computer.
    Important: Make sure there are no music files on the USB thumb drive. This may cause the firmware update to fail.
  2. Go to (samsung.com) → select Enter Model Number and enter the model of your Soundbar. Select manuals and downloads and download the latest software file.
  3. Save the downloaded software to a USB stick and select "Extract Here" to unzip the folder.
  4. Turn off the Soundbar and connect the USB stick containing the software update to the USB port.
  5. Turn on the Soundbar and change the source to "USB" mode. Within 3 minutes, "UPDATE" is displayed and the update begins. When the update is complete, the Soundbar turns off and then turns on automatically.
  6. Press the — + (Volume) button on the top panel for 5 seconds. "INIT" appears on the display and then the Soundbar turns off. The update is complete.
  7. This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again.
  8. Restore your settings on the Soundbar.

If UPDATE is not displayed

  1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar's USB port.
  2. Disconnect the Soundbar's power cord, reconnect it, and then turn on the Soundbar.

NOTES

  • The firmware update may not work properly if audio files supported by the Soundbar are stored in the USB storage device.
  • Do not disconnect the power or remove the USB device while updates are being applied. The main unit will turn off automatically after completing the firmware update.

- After the update is completed, the user setup in the Soundbar is initialized so you can reset your settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating firmware resets the subwoofer connection too.

If the connection to the subwoofer is not re-established automatically after the update, refer to page 17.

If the software update fails, check if the USB stick is defective.

- Mac OS users should use MS-DOS (FAT) as the USB format.

- Updating via USB may not be available, depending on the USB storage device manufacturer.

12 TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on.

→Check whether the power cord of the Soundbar is correctly inserted into the outlet.

Soundbar works erratically.

→After removing the power cord, insert it again.
→Power cycle the external device and try again.
→If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power. (See page 8.)

If the remote control does not work.

→Point the remote directly at the Soundbar.
→Replace the batteries with new ones.

Soundbar does not output any sound.

→The volume of the Soundbar is too low or muted. Adjust the volume.
→When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
→For sound output of the TV, select Soundbar. (Samsung TV: Home (
Menu → Settings ( Ⓜ→ All Settings ( )
→ Sound → Sound Output → Select Soundbar)
→The cable connection to the Soundbar may not be loose. Remove the cable and connect again.
→Remove the power cord completely, reconnect, and turn the power on.
→Reset the product and try again. (See page 38.)

Subwoofer does not output any sound.

→Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See page 18.)
→You may experience an issue if there is an obstacle between the Soundbar and Subwoofer. Move devices to an area away from obstacles.
→Other devices sending radio frequency signals in proximity may interrupt the connection. Keep your speaker away from such devices.
→Remove and reconnect the power plug.

The Subwoofer volume is too low.

→The original volume of the content you are playing may be low. Try adjusting the Subwoofer level. (See page 13.)
→Bring the Subwoofer speaker closer to you.

If the TV is not connected via HDMI TO TV (ARC).

→Check whether the HDMI cable is correctly connected to the ARC terminal. (See page 23.)
→Connection may not be possible due to the connected external device (set-top box, game machine, etc.). Directly connect the Soundbar.
→HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung
TV: Home ( → Menu → Settings ( )
All Settings ( → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)

There is no sound in when connecting to the TV in HDMI TO TV (ARC) mode.

→Your device is unable to play the input signal. Change the TV's audio output to PCM or Dolby Digital.
(For a Samsung TV: Home ( → Menu → Settings ( → All Settings ( ) Sound
→ Expert Settings → Digital Output Audio Format)

Soundbar does not connect via Bluetooth.

→When connecting a new device, switch to "BT PAIRING" for connection. (Press the
* PAIR button on the remote control or press the → (Source) button on the body for at least 5 seconds.)
→If the Soundbar is connected to another device, disconnect that device first to switch the device.
→Reconnect it after removing the Bluetooth speaker list on the device to connect.
(Samsung TV: Home ( → Menu → Settings ( → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)
→The automatic TV connection may be disabled. While the Soundbar is in "BT READY", press and hold the Left button on the Soundbar remote control for 5 seconds to select ON-TV CONNECT. If you see OFF-TV CONNECT, press and hold Left button again for 5 seconds to switch the selection.
→Remove and reconnect the power plug, then try again.
→Reset the product and try again. (See page 38.)

Sound drops out when connected via Bluetooth.

→If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
→If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, sound may drop out. Check the installation environment and conditions for use.

Bluetooth multi connection does not work.

→When the TV is connected to the soundbar, Bluetooth multi connection may not operate. Disconnect the Soundbar from the TV and try again.
→Check whether the Bluetooth Multi connection setting is turned on. (Refer to the "Soundbar does not connect via Bluetooth." section.)
→Disconnect the device currently playing, pair with the device that you want to connect, and reconnect the previous device.
→If the sound is inaudible even after connecting properly, refer to the "Sound drops out when connected via Bluetooth." section.

Soundbar does not turn on automatically with the TV.

→When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

13 LICENSE

Dolby

AUDIO

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

dts.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

SAMSUNG HW-B67C - HDMI ^TM - 1

Bluetooth®

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

SAMSUNG HW-B67C - Bluetooth® - 1

[ENERGY STAR]

ENERGY STAR qualified model only

  • Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
  • Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.

Refer to www.energystar.gov for more information of the ENERGY STAR Program.

ENERGY STAR qualified model only (Applicable to Thin Client models only)

As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

  • The ENERGY STAR Program has been to reduced greenhouse gas emissions and save energy through voluntary labeling.
  • Power management setting of this product have been enabled by default, and have various timing setting from 1 minutes to 5 hours.
  • The product can wake with a button press on the chassis from sleep mode.

ENERGY STAR qualified model only (The other models)

- As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.

14 OPEN SOURCE LICENSE NOTICE

To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com)

15 IMPORTANT NOTES ABOUT SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

16 SPECIFICATIONS AND GUIDE

Specifications

Model Name HW-B67C
USB 5V/0.5A
Weight 6.8 lbs (3.1 kg)
Dimensions (W x H x D)40.6 x 2.3 x 4.1 inches(1030.0 x 59.4 x 105.0 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
AMPLIFIERRated Output power180W (30Wx6)
Supported play formatsLPCM 2ch, Dolby AudioTM (supporting Dolby®Digital), DTS, DTS Virtual:X
Subwoofer Name PS-WB65D
Weight 11.2 lbs (5.1 kg)
Dimensions (W x H x D)7.2 x 13.6 x 11.6 inches(184.0 x 346.0 x 295.0 mm)
AMPLIFIERRated Output power220W
Wireless Surround Speaker SET Name SWA-9100
WeightWireless Receiver ModuleSurround Speaker1.5 lbs (0.7 kg)2.6 lbs (1.2 (0.6 x 2) kg)
Dimensions (W x H x D)Wireless Receiver ModuleSurround Speaker2.0 x 7.9 x 5.2 inches (50.0 x 201.3 x 132.0 mm)3.4x 5.8 x 3.4 inches (87.5 X 147.0 X 87.5 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
Frequency range 20Hz~20kHz

NOTES

  • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
    • Weight and dimensions are approximate.

SAMSUNG

LIMITED WARRANTY TO ORIGINAL PURCHASER

Samsung Electronics Canada Inc.(SECA), warrants that this product is free from defective material and workmanship.

SECA further warrants that if this product falls to operate properly within the specified warranty period and the failure is due to improper workmanship or defective materials, SECA will repair or replace the product at its option.

All warranty repairs must be performed by a SECA Authorized Service Center. (The name and address of the location nearest you can be obtained by calling toll free: 1-800-SAMSUNG)

LABOR
One year (Carry-in)
PARTS
One year

On carry-in models, transportation to and from the service center is the customer's responsibility.

The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to the authorized service center at the time service is requested.

EXCLUSIONS (WHAT IS NOT COVERED)

This warranty does not cover damage due to accident, fire, flood and/or other acts of God; misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use or damage that occurs in shipping. Exterior and interior finish, lamps, glass are not covered under this warranty. Customer adjustments which are explained in the instruction manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.

Samsung Electronics Canada Inc

2050 Derry Rd West

Mississauga, On. L5N 0B9

© 2022 Samsung Electronics Co., Ltd. All rights reserved.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Center.

HEADQUARTERS

Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada

text_image Diagram illustrating the process of a battery or switch assembly with labeled components and polarity indicators
text_image Diagram showing cable installation process of a device, with two views before and after assembly
natural_image Diagram showing a mechanical component before and after assembly, with no visible text or symbols

SAMSUNG HW-B67C - HEADQUARTERS - 1

flowchart
graph LR
    TV["TV"] --> OpticalOut["OPTICAL OUT"]
    OpticalOut --> CableOptique["Câble optique (non fourni)"]
    CableOptique --> DigitalAudio["DIGITAL AUDIO IN (OPTICAL)"]
    DigitalAudio --> PartieInférieure["Partie inférieure du panneau du Soundbar"]
    DigitalAudio --> DessusSoundBar["Dessus du Soundbar"]
    DessusSoundBar --> DIN["D.IN"]
text_image Diagram showing three devices: smartphone, a rectangular device with Bluetooth signal, and a smartphone with wireless signal.

Appareil Bluetooth A Appareil Bluetooth B

Vis de support Vis
SAMSUNG HW-B67C - HEADQUARTERS - 2
Support mural

text_image A B A TYPE: 450mm B TYPE: 240mm A A
natural_image Mechanical component with screw and adjustment knob, no visible text or symbols
natural_image Diagram showing two states of a mechanical component before and after cutting, with arrows indicating motion direction (no text or symbols)
natural_image Diagram showing two mechanical components with downward arrows indicating motion or assembly (no text or symbols)

11 MISE À JOUR LOGICIELLE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

dts.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

HDMI ^TM

HIGH-DEFINITION MULTIMEDIA INTERFACE

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Samsung Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

SAMSUNG HW-B67C - HDMI ^TM - 1

[ENERGY STAR]

ENERGY STAR qualified model only

  • Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
  • Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.

Refer to www.energystar.gov for more information of the ENERGY STAR Program.

ENERGY STAR qualified model only (Applicable to Thin Client models only)

As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

  • The ENERGY STAR Program has been to reduced greenhouse gas emissions and save energy through voluntary labeling.
  • Power management setting of this product have been enabled by default, and have various timing setting from 1 minutes to 5 hours.
  • The product can wake with a button press on the chassis from sleep mode.

ENERGY STAR qualified model only (The other models)

- As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.

14 AVIS DE LICENCES LIBRES

Samsung Electronics Canada Inc

2050 Derry Rd West

Mississauga, On. L5N 0B9

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Product information

Brand : SAMSUNG

Model : HW-B67C

Category : Soundbar