MC-CG955 - Vacuum Cleaner PANASONIC - Free user manual and instructions

USER MANUAL MC-CG955 PANASONIC

Operating Instructions

Line drawing of a vacuum cleaner with attached hose and base mount (no text or symbols)

Before operating your vacuum cleaner, please read these instructions completely.

IMPORTANT SAFETY INSTRUCTIONS....9

PARTS IDENTIFICATION 12-14

FEATURE CHART 15

ASSEMBLY 16

Multi-surface Nozzle 16

Canister....16

Hood 16

Hose 18

Tool Storage 20

Air Turbine and Caddy 20

TO OPERATE VACUUM CLEANER.... 22

Power Cord 22-24

On/Off Switch 24

Telescopic Wand Adjustments.... 24

Handle Adjustments.... 26

Using Tools.... 28-30

Vacuuming Tips.... 32

FEATURES 34

Multi-surface Nozzle Storage 34

Thermal Protector 34

Hose Swivel 36

Suction Control 36

ROUTINE CARE OF VACUUM CLEANER 38

Changing Dust Bag.... 38

Motor Safety Filter Changing 40

Exhaust Filter Changing.... 42

Cleaning Exterior and Tools.... 44

POWER NOZZLE CARE....44

Removing Belt 46

Replacing Belt 48

Removing Clogs....50

BEFORE REQUESTING SERVICE ....52

WARRANTY 56-57, 58

NOTES 62-63

WHAT TO DO WHEN SERVICE IS NEEDED 64

Table des matières

Please read IMPORTANT SAFETY INSTRUCTIONS on page 9 before use. Read and understand all instructions.

TO OUR VALUED CUSTOMER

We are very pleased to welcome you to the Panasonic family of products. Thank you for purchasing this product. Our intent is that you become one of our many satisfied customers.

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended only for household use. The vacuum cleaner should be stored in a dry, indoor area. Read the Operating Instructions carefully for important use and safety information.

Special care is required when vacuuming certain types of carpet or floor covering. Always check the carpet or floor covering manufacturer's recommended cleaning instructions before vacuuming.

PLEASE PAY CLOSE ATTENTION TO ALL WARNING AND CAUTION STATEMENTS.

WARNING

WARNING statements are designed to alert you to the possibility of personal injury, loss of human life, and/or damage to the vacuum cleaner and/or personal property if the instructions given are not followed.

CAUTION

CAUTION statements are designed to alert you to the possibility of damage to the vacuum cleaner and/or personal property if the instructions given are not followed.

WARNING

TO AVOID ELECTRICAL SHOCK

Never vacuum damp or wet surfaces or liquids.

DO NOT store vacuum cleaner outdoors.

Replace worn or frayed power cord immediately.

Unplug from outlet when not in use and before servicing.

TO AVOID ACCIDENTS

• Except for hand-held vacuum cleaners, keep vacuum cleaner on floor - not chairs, tables, steps, stairs, etc.
• Store vacuum cleaner promptly after each use to prevent accidents such as tripping over power cord or vacuum cleaner.
• Use vacuum cleaner and accessories only in a manner intended by the manufacturer.
• Do not use an extension cord.
• Do not pull the vacuum cleaner beyond its power cord length. The plug might be damaged which can cause electrical sparking and fire.

IMPORTANT SAFETY INSTRUCTIONS

When using your vacuum cleaner, basic precautions should always be followed. Read all instructions in this manual before assembling or using your vacuum cleaner.

WARNING

To reduce the risk of fire, electrical shock, injury:

1. Use only as described in this manual. Use only manufacturer's recommended attachments.
2. DO NOT leave vacuum cleaner plugged in when not in use. Unplug from outlet when not in use and before servicing.
3. To reduce the risk of fire, or electric shock – DO NOT use outdoors or on wet surfaces.
4. DO NOT allow vacuum cleaner to be used as a toy. Close attention is necessary when used by or near children.
5. DO NOT use with damaged cord or plug. If vacuum cleaner is not working as it should, or if it has been dropped, damaged, left outdoors, or dropped into water, return it to an Authorized Panasonic Servicenter.
6. DO NOT pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
7. DO NOT unplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. DO NOT handle plug or vacuum cleaner with wet hands.
9. DO NOT put any objects into openings.
10. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
11. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
12. Turn off all controls before unplugging.
13. Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.
14. DO NOT use vacuum cleaner to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
15. DO NOT pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
16. DO NOT use without dust bag and/or filters in place.
17. Unplug before connecting Air Turbine (if applicable).
18. The hose contains electrical wires. DO NOT use when damaged, cut, or punctured. Replace if cut or worn. Avoid picking up sharp objects.
19. Always turn off vacuum cleaner before connecting or disconnecting the hose, Air Turbine (if applicable) or nozzle.
20. Hold plug when rewinding onto cord reel. DO NOT allow plug to whip when rewinding.
21. You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
22. DO NOT operate vacuum cleaner without the exhaust filter or exhaust filter door in place (If applicable).

SAVE THESE INSTRUCTIONS THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY

Note: Before you plug in your Panasonic vacuum cleaner, make sure that the voltage indicated on the rating plate located at the back of the vacuum cleaner is the same as your local supply.

Multi-surface Nozzle

Agitateur multi-surface / Agiatdor milti-superficies

Handle Quick Release Bouton de dégagement rapide de la poign éé Botón de liberación rápida del mango Air Turbine Caddy Porte-turbine à aire Bandeja Air Turbine Turbine à air Turbina de aire Telescopic Wand Tube télescopique Tubo telescópico Flange Collet Reborde Wand Length Adjust Button Bouton d'ajustement de longueur du tube Control de extensión adjustable del tubo Wand Quick Release Button Bouton de dégagement rapide du tube Botón de liberación rápida del tubo Edge Grabber Longe-plinthes Limpiador de bordes Multi-surface Nozzle Agitateur multi-surface Agitador multi-superficies

PARTS IDENTIFICATION

3-Way On/Off Switch (Off/Floor/Carpet)

Multi-surface Nozzle

Wand Button Bouton du tube Botón del tubo Wand Quick Release Button Bouton de dégagement rapide du tube Botón de liberación rápida del tubo Multi-surface Nozzle Agitateur multi-surface Agitador multi-superficies

POWER NOZZLE

➢ Insert wand into multi-surface nozzle until the wand button snaps into place.

To remove:

➢ Press wand quick release button and pull wand out of floor brush.

Canister

Line drawing of a hand pressing down on a small vacuum cleaner's side panel (no text or symbols)

➢ Open canister hood.

➢ Check dust bag (See CHANGING DUST BAG for instructions).

Check filter (See MOTOR SAFETY FILTER CHANGING for instructions).

Hood

It is normal for the canister hood to come off when it is opened further than needed.
➢ Line up the hinges, insert them, and close the hood to replace it.

Assemblage

Agitateur multi-surface

TÊTE MOTORISÉE

Line up the hose latch tab and notch in canister hood and insert hose into canister until it snaps in place.

NOTE: The vacuum cleaner will not start unless hose is fully inserted and snapped in place.

To Remove:

➢ Lift hose latch tab upward and pull up on hose.

➢ Insert handle into wand until lock button snaps in place.

➢ Be sure the hose is not twisted.

To Remove:

➢ Press handle quick release and pull up on handle.

Handle Poignée Mango Lock Button Bouton de blocage Botón de bloqueo Handle Quick Release Bouton de dégagement rapide de la poignée Botón de liberación rápida del mango

Tuyau

Tools are stored on-board the vacuum cleaner in the tool storage area.
To open, press cover release button on the tool storage cover.

Floor Brush Brosse à planchers Cepillo para pisos Crevice Tool Suceur plat Herramienta para hendiduras Combo Brush Brosse combinée Cepillo combinación

➢ Open cover to access tools as needed (See USING TOOLS).

Air Turbine and Caddy

Tab Languette Pestaña Slot Fente Ranura

TO ATTACH CADDY

Align the tab on the wand with the slot in the Air Turbine caddy.
➢ Press the caddy onto the upper wand. The caddy will snap into place

➢ Place the front of the Air Turbine into the caddy.
Rotate the Air Turbine back until it snaps into place.

TO REMOVE AIR TURBINE

➢ Press the latch and lift the Air Turbine out of the caddy.

Moving parts! To reduce the risk of personal injury, DO NOT touch the agitator when vacuum cleaner is on. Contacting the agitator while it is rotating can cut, bruise or cause other injuries. Always unplug from electrical outlet before servicing.

Use caution when operating near children.

Power Cord

NOTE: To reduce the risk of electrical shock, this vacuum cleaner has a polarized plug - one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. DO NOT CHANGE THE PLUG IN ANY WAY. Only use outlets near the floor.

➢ Pull cord out of canister to desired length.

➢ Cord will not rewind until cord rewind bar is pushed.

Plug cord into 120-volt outlet located near the floor.

Line drawing of a hand inserting a plug into an electrical outlet (no text or symbols)

Fonctionnement

ATTENTION

Line drawing of a hand using a vacuum cleaner to press down a component (no text or symbols present)

TO REWIND:

Unplug the vacuum cleaner.
➢ Hold the plug while rewinding to prevent damage or injury from the moving cord.
➢ Push cord rewind bar.

On-Off Switch

Low Power CARPET FLOOR OFF

➢ Select a switch position on handle.

OFF
➢ FLOOR - turns on canister motor only
CARPET - turns on both canister and Multi-surface Nozzle motors

Telescopic Wand Adjustments

Wand Length Adjust Button Bouton d'ajustement de longueur du tube Control de extensión adjustable del tubo Keep Hand Above This Tab Garder la main au dessus de cet onglet Manténgase la mano arriba esta lengüeta

The wand length is adjustable and requires no assembly.
To adjust, simply push down on the wand adjust button and slide the upper wand to the desired height.
When adjusting the wand length you may have to hold the Multi-surface Nozzle with your hand or foot.

Pour ré en rou ler:

Wand Quick Release Button

➢ Turn off and unplug vacuum cleaner before removing wand from multi-surface nozzle.
➢ Press wand quick release button and pull the wand straight up and out of multi-surface nozzle.

➢ Put attachments on wand as needed. Note: Always clean tools before using.

ATTACHMENTS ON HANDLE

➢ Turn off and unplug vacuum cleaner before removing the handle from the wand.
The Combination Brush, Crevice Tool, Floor Brush and Air Turbine can all be attached to the handle tube for upclose cleaning.

Note: Always clean tools before using.

DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts.

ATTACHMENTS ON HANDLE

Line drawing of a hand holding a tool with an arrow indicating motion (no text or symbols)

If the Multi-surface Nozzle is attached, turn vacuum cleaner off before removing handle from wands.
➢ Press handle quick release, then pull to remove handle from wand.

Slide attachments firmly on handle as needed (See page 30).

➢ Turn off and unplug vacuum cleaner before removing wand from multi-surface nozzle.
➢ Press wand quick release button and pull the wand straight up and out of multi-surface nozzle.

➢ Put attachments on wand as needed.

Note: Always clean tools before using.

Simple line drawing of a tray with a cup and arrow, no text or symbols present

The Combination Brush may be used on the following items:

• Furniture
• Drapes
• Stairs
• Walls

Simple line drawing of a cylindrical object with a tapered end and internal striped pattern (no text or symbols)

The Crevice Tool may be used on the following items:

• Furniture
• Cushions
• Drapes
• Stairs
• Walls

Simple line drawing of a mechanical component with a cylindrical top and base (no text or symbols)

The Floor Brush may be used on the following items:

• Stairs
• Bare Floors
• Walls

Line drawing of a vacuum cleaner with handle and mounting bracket (no text or symbols)

The Multi-surface Nozzle may be used on the following items:

• Hard Floors
• Rugs
• Carpeted Floors
• Stairs

Line drawing of a vacuum cleaner device (no text or symbols)

The Air Turbine may be used on the following items:

• Furniture
• Stairs

Note: Always clean tools before using.

➢ Fast, jerky motions do not provide complete cleaning.
➢ Small areas can be cleaned without moving the canister.

Carpeted stairs need to be vacuumed regularly.
For best cleaning results, fully close the suction control.

Edge Cleaner

Edge Grabber Longe-plinthes Limpiador de bordes

EDGE GRABBER

The Edge Grabber system is designed to help clean all the way up to the baseboards. The suction shutter is opened up when the floor nozzle is pushed against the wall.
The Edge Grabber is also effective on stairs by pushing the nozzle up to the floor riser.

Conseils pratiques

Multi-surface Nozzle Storage

Line drawing of a vacuum cleaner's arm and base assembly (no text or symbols)

The wand has a "U" shaped flange that slides into the "U" shaped slot on the canister.
The slot allows the wands and Multi-surface Nozzle to be stored with the canister to conserve storage space. The canister must be stored on end for this feature to be used.
The wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is lowered for storage.
The Multi-surface Nozzle must be in the flat position as shown in the illustration. Use the handle release pedal to place it in this position.

Thermal Protector

If a clog prevents the normal flow of air to the canister motor, the thermal protector turns the motor off automatically to allow the motor to cool in order to prevent possible damage to the vacuum cleaner.
To correct problem, turn off and unplug vacuum cleaner, remove clogs, and/or clean/replace filters.
➢ Replace full bag if necessary.

Wait approximately fifty (50) minutes, plug vacuum cleaner in, turn on to see if thermal protector has reset.

Diagram of a mechanical joint or connector with threaded components and directional arrows indicating motion (no text or symbols)

The hose swivel allows the hose to turn without moving the canister. This is helpful for cleaning in small areas.
➢ Check hose for twisting before pulling canister.

Suction Control

HIGH LOW POWER CARPET FLOOR

Increase Suction

Augmentation l'aspiration Aumentar aspiración

Decrease Suction

Dimunition de l'aspiration Disminuir aspiración

➢ Suction control allows you to change vacuum cleaner suction for different fabric and carpet weight.

LOW POWER decreases suction for draperies and lightweight rugs
➢ HIGH increases suction for upholsteries and carpets.

Decrease Suction

Diminution de l'aspiration Disminuir aspiración

Increase Suction

Augmentation de l'aspiration Aumentar aspiración

➢ Suction control allows you to change vacuum cleaner suction for different fabric and carpet weight.
Opening control decreases suction for draperies and lightweight rugs.
➢ Closing control increases suction for upholstery and carpets.

Tuyau pivotant

Always operate vacuum cleaner with genuine Panasonic dust bag installed. Panasonic dust bags may be purchased through any authorized Panasonic dealer or ordered from service company. See CONSUMABLE PARTS. (see page 14)

Line drawing of a hand using a vacuum cleaner to adjust or install components (no text or symbols present)

Line drawing of a hand holding a container with a handle, showing mechanical components and motion direction (no text or symbols)

Two-step diagram showing hands installing or adjusting a mechanical component in a container (no text or symbols present)

➢ Turn off and unplug vacuum cleaner.
➢ Pull hood release out and up, then lift canister hood.
Lift bag caddy out of canister.
➢ Remove cardboard tab from red bag mount by pressing away and lifting up.
➢ Pull bag out of the red bag mount.
➢ Raise red bag mount up.

Note: Creasing the cardboard will cause it not to lock in place and dirt may not all go into the bag (some will miss the bag and end up in the bag cavity.)

➢ Install bag into slots by pushing down until the cardboard tab locks into position and the holes align.
➢ Insert bag caddy into canister.
➢ Close and latch canister hood.

Plug cord into wall outlet.
NEVER REUSE A DUST BAG.

Motor Safety Filter Cleaning

Rubber Retainer Retenue de caoutchouc Dispositivo de retención de goma

Check motor safety filter occasionally and change when dirty.
➢ Turn off and unplug vacuum cleaner.
➢ Lift rubber retainer and pull out motor safety filter as shown.
Wash filter in warm soapy water, rinse, then dry. DO NOT clean in dishwasher or install while damp.
➢ Replace the filter by sliding it back into place under the ribs in the bag cavity. Tuck filter in so that it fits completely under the rubber retainer.
➢ Insert bag and bag caddy.
DO NOT operate the vacuum cleaner without filter.

WARNING

Electrical Shock Hazard

Do not operate the vacuum cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.

Exhaust Filter Changing

Fire and/or Electrical Shock Hazard

Do not operate with a clogged exhaust filter or without the exhaust filter or exhaust filter cover installed.

Exhaust Filter Filtre d'échappement Filtro de escape

EXHAUST FILTER HEPA

The exhaust filter cartridge must be replaced when dirty. The filter CANNOT be washed as it will lose its dust trapping ability. Replace the filter when the entire surface area is covered evenly. See CONSUMABLE PARTS. (see page 14)

Exhaust Filter Filtre d'échappement Filtro de escape

➢ Pull up on the exhaust filter cover.
Grasp the exhaust filter and pull out to remove.
➢ Replace the exhaust filter cartridge, carefully positioning it so that the airflow direction indicated on the filter cartridge matches the direction indicated on the vacuum cleaner.
➢ Close the exhaust filter cover until it snaps into place.

Cleaning Exterior and Tools

➢ Turn off and unplug vacuum cleaner.
➢ Clean exterior using a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water and wrung dry.
➢ DO NOT drip water on vacuum cleaner. Wipe dry after cleaning.
➢ DO NOT clean tools in dishwasher or clothes washer.
➢ Wash tools in warm soapy water, rinse and air dry.
➢ DO NOT use tools if they are wet.

POWER NOZZLE CARE

Always follow all safety precautions before performing maintenance to the Multi-surface Nozzle.

WARNING

Electrical Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

Agitator Cleaning and Replacement

NOTE: In order to keep cleaning efficiency high and to prevent damage to your vacuum cleaner, the agitator must be cleaned at least every one (1) month.

Check and remove hair, string and lint build-up frequently in the agitator and end cap areas.

Latch Loquet Cierre Cover Couvercle Cubierta

➢ Release cover by rotating the latch to the UNLOCK position.

Remove cover.

➢ Lift agitator and pull belt sideways off the belt pulley on the end of the agitator.

Technical line drawing of a mechanical component with internal threading and a directional arrow (no text or symbols)

➢ Remove agitator from nozzle.

➢ Remove any dirt or debris in the belt path area or in the brush unit area.

Carefully remove any string or debris located on the agitator or end caps.

Agitator Cleaning and Replacement

Technical line drawing of a mechanical device with internal components and a black arrow indicating motion (no text or symbols)

➢ Reinstall agitator into nozzle as shown.

➢Reinstall belt onto belt pulley and press agitator end cap into place in nozzle.

Latch Loquet Cierre

➢ Place cover onto nozzle and secure by rotating the latch to the LOCK position.

The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the air flow passage. The dust bag lets the air pass through, while it traps the dirt.

For best cleaning results, keep the airflow passage open. Check the starred areas occasionally for clogs. Unplug vacuum cleaner before checking airflow.

AIRFLOW M appAGE Motor Safety Filter Exhaust Filter Dust Bag

WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

PROBLEM POSSIBLE CAUSE POSSIBLE		SOLUTION
Vacuum cleaner won't start.	1. Unplugged at wall outlet.2. Tripped circuit breaker/blown fuse at household service panel.3. Loose hose electrical connections.	1. Plug in firmly, push ON/OFF switch to ON. (page 24)2. Reset circuit breaker or replace fuse.3. Reconnect hose ends. (page 18)
Poor job of dirt pick-up.	1. Full or clogged dust bag.2. Clogged airflow passages.3. Dirty safety filter.4. Open suction control.5. Hole in hose.6. Worn Multi-surface Nozzle brushes.7. Worn or broken belt.8. Dirty agitator or end caps.9. Canister hood open.	1. Change bag. (page 38)2. Clear airflow passages. (page 50)3. Clean filter. (page 40)4. Adjust control. (page 36)5. Replace hose.6. Replace agitator. (pages 46-48)7. Replace Nozzle.8. Clean agitator and end caps. (page 46-48)9. Close and latch hood.
Vacuum cleaner starts but cuts off.	1. Hose or hood electrical connections.2. Tripped thermal protector	1. Check connections, reconnect hose ends. (page 18)2. Reset thermal protector. (page 34)
Nozzle will not run when attached.	1. Multi-surface Nozzle connections unplugged.2. Worn or broken belt.3. Dirty agitator or end caps.4. Switch not in carpet position	1. Plug in firmly. (page 16)2. Replace Nozzle.3. Clean agitaor and end caps. (page 46-48)4. Move switch to Carpet Position.
Vacuum Cleaner picks up moveable rugs -or-Nozzle pushes too hard	1. Suction too strong.	1. Open suction control. (page 38)
Cord won't rewind.	1. Dirty power cord.2. Cord jammed.	1. Clean the power cord.2. Pull out cord and rewind. (page 22 & 24)

Guide de dépannage

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Corporation (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name Parts	Labor Motor
Platinum Vacuum Cleaner 2 years	2 years 2 years
Platinum Plus Vacuum Cleaner 2 years	2 years 5 years

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts.

This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold "as is".

Carry-In or Mail in Service:

To find a service center please visit: http://www.panasonic.com/support

When shipping the unit, carefully pack and send it in the original (or supplied) carton. Include a letter detailing the complaint along with the bill of sales and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

When shipping Lithium Ion batteries please visit our web site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up to date information.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER piezas de vidrio, piezas de plástico, probadores de temperatura (si están incluidos) y desgaste normal y o daños cosméticos. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

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WARRANTY

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT - LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.

Platinum Series Vacuum Cleaner - Two (2) years, parts and labour

This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging.

IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.

Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.)

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.

WARRANTY SERVICE

For product operation and information assistance, please visit our Support page:

www.panasonic.ca/english/support

PRODUCT REPAIRS

Please locate your nearest Authorized Servicentre.

Link: "Support → Panasonic Servicentre® locator" on www.panasonic.ca

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.

Panasonic Canada Inc.

5770, Ambler Drive, Mississauga (Ontario) L4W 2T3

PRODUIT PANASONIC - GARANTIE LIMITÉE

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

PARTES Y SERVICIOS QUE NO ESTAN CUBIERTO POR ESTA GARANTIA LIMITADA, SON SU RESPONSABILIDAD.

If your Panasonic Vacuum Cleaner needs service, look in the yellow pages of the telephone book under HOME APPLIANCE SERVICE for your nearest Panasonic Corporation of North America authorized service center, or call, 1-800-211-PANA (7262) toll free to find a convenient servicenter. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter to the outside of the carton, which contains a description of your complaint. DO NOT send the product to the Executive or Regional Sales Offices. They are NOT equipped to make repairs.

PANASONIC CORPORATION OF NORTH AMERICA

Two Riverfront Plaza

Newark, NJ 07102

World Wide Web Address

http://www.panasonic.com/repair

What to do when service is needed

Service après-vente (Canada)

WARRANTY SERVICE

For product operation and information assistance, please visit our Support page:

www.panasonic.ca/english/support

PRODUCT REPAIRS

Please locate your nearest Authorized Servicentre.

Link: "Support → Panasonic Servicentre® locator" on www.panasonic.ca

SERVICE SOUS GARANTIE

Two Riverfront Plaza

Newark, NJ 07102

World Wide Web Address

http://www.panasonic.com/repair