MC UL815 - Vacuum Cleaner PANASONIC - Free user manual and instructions

USER MANUAL MC UL815 PANASONIC

Operating Instructions

Clean with cold water every month

Before operating your vacuum cleaner, please read these instructions completely.

IMPORTANT SAFETY INSTRUCTIONS 7

PARTS IDENTIFICATION 10-11

FEATURE CHART 10

ASSEMBLY 12

Attaching Handle 12

Attaching Hose 14

Attachment Storage 14

TO OPERATE VACUUM CLEANER 16

Power Cord 18

ON-OFF Switch 20

Adjusting the Handle 22

Carpet/Bare Floor Selector 24

Using the Tools 24, 26

Tools 28

FEATURES 30

Edge Cleaning 30

Thermal Protector 30

Carpet/Bare Floor Selector 32

Dirt Sensor 32

ROUTINE CARE OF VACUUM CLEANER 34

Cleaning Exterior and Tools 34

Emptying Dust Bin 36, 38

Cleaning Pre-Filter 40

Cleaning Primary Filter 42, 44

Removing Clogs 46

Replacing the Belt 48

Replacing HEPA Exhaust Filter 50

Cleaning Agitator 52

Cleaning Dirt Sensor Optics 54

BEFORE REQUESTING SERVICE 56

NOTES 59-61

WARRANTY 62-64

WHAT TO DO WHEN SERVICE IS NEEDED 68

Table des matieres

Please read IMPORTANT SAFETY INSTRUCTIONS on page 7 before use. Read and understand all instructions.

TO OUR VALUED CUSTOMER

We are very pleased to welcome you to the Panasonic family of products. Thank you for purchasing this product. Our intent is that you become one of our many satisfied customers.

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended only for household use. The vacuum cleaner should be stored in a dry, indoor area. Read the Operating Instructions carefully for important use and safety information.

Special care is required when vacuuming certain types of carpet or floor covering. Always check the carpet or floor covering manufacturer's recommended cleaning instructions before vacuuming.

PLEASE PAY CLOSE ATTENTION TO ALL WARNING AND CAUTION STATEMENTS.

WARNING

WARNING statements are designed to alert you to the possibility of personal injury, loss of human life, and/or damage to the vacuum cleaner and/or personal property if the instructions given are not followed.

CAUTION

CAUTION statements are designed to alert you to the possibility of damage to the vacuum cleaner and/or personal property if the instructions given are not followed.

WARNING

TO AVOID ELECTRICAL SHOCK

Never vacuum damp or wet surfaces or liquids.

DO NOT store vacuum cleaner outdoors.

Replace worn or frayed power cord immediately.

Unplug from outlet when not in use and before servicing.

TO AVOID ACCIDENTS

• Except for hand-held vacuum cleaners, keep vacuum cleaner on floor - not chairs, tables, steps, stairs, etc.
• Store vacuum cleaner promptly after each use to prevent accidents such as tripping over power cord or vacuum cleaner.
• Use vacuum cleaner and accessories only in a manner intended by the manufacturer.
• Do not use an extension cord.
• Do not pull the vacuum cleaner beyond its power cord length. The plug might be damaged which can cause electrical sparking and fire.

Rensignements importants

IMPORTANT SAFETY INSTRUCTIONS

When using your vacuum cleaner, basic precautions should always be followed, including the following:

Read all instructions in this manual before assembling or using your vacuum cleaner.

WARNING

To reduce the risk of fire, electrical shock, and injury:

1. Use your vacuum cleaner only as described in this manual. Use only with Panasonic recommended attachments.
2. Disconnect electrical supply before servicing or cleaning out the brush area.
3. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before servicing.
4. To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.
5. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
6. Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, return it to a Panasonic Service Center.
7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
9. Do not handle plug or vacuum cleaner with wet hands.
10. Do not put any objects into openings.
11. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
12. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
13. Turn off all controls before unplugging.
    14.Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.
14. Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
    17.Do not use vacuum cleaner without dust bin and/or filters in place.
    18.Unplug before connecting Air Turbine (if applicable).
16. Hold plug when rewinding onto cord reel. DO NOT allow plug to whip when rewinding.
17. You are responsible for making sure that your vacuum cleaner is not used by anyone who is unable to operate it properly.

SAVE THESE INSTRUCTIONS

THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY

NOTE: Before you plug in your Panasonic vacuum cleaner, make sure that the voltage indicated on the rating plate located at the back of the vacuum cleaner is the same as your local electrical supply.

Electrical Shock Hazard

Do not plug into the electrical supply until the assembly is complete. Failure to do so could result in electrical shock or injury.

Attaching Handle

DO NOT plug in until assembly is complete.

Remove handle screw.
Insert handle with cord clip to the back of the vacuum cleaner as shown.

Insert screw.
Tighten screw.

CAUTION

Do not overtighten.

Overtightening could strip the screw holes.

Do not operate the vacuum cleaner without the screw in place.

Assemblage

MISE EN GARDE

Place vacuum cleaner in the upright position.
① Attach the hose to the hose inlet, aligning locking tab with hose inlet hole.
② Stretch hose over the vacuum cleaner, routing the hose in the handle.
③ Firmly press the end of the hose onto the hose holder.

Attachment Storage

AIR TURBINE

Set the bottom of the Air Turbine into the caddy and rotate until Air Turbine snaps into clip.

Fixation du tuyau Conectando la manguera

Press crevice tool firmly into vacuum cleaner.

TO OPERATE VACUUM CLEANER

CAUTION

Moving parts! To reduce the risk of personal injury, DO NOT touch the brush when vacuum cleaner is on. Contacting the brush while it is rotating can cut, bruise or cause other injuries. Always unplug from electrical outlet before servicing.

Use caution when operating near children.

NOTE: To reduce the risk of electrical shock, this vacuum cleaner has a polarized plug, one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. DO NOT CHANGE THE PLUG IN ANY WAY. Only use outlets near the floor.

WARNING

Personal Injury and Product Damage Hazard

DO NOT place hands or feet under the vacuum cleaner at any time.
DO NOT plug in if switch is in ON position. Personal injury or property damage could result.
- The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
- When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.

Pull power cord out of vacuum cleaner to desired length.
Plug the polarized power cord into a 120 Volt outlet located near the floor.
Make sure the power cord is placed into the cord clip as shown.

To Rewind:

Turn off and unplug the vacuum cleaner.
Hold the plug while rewinding to prevent damage or injury from the moving cord.
A slight tug will release the locking pawls in the cord reel allowing it to retract.

On/Off Switch

To turn vacuum cleaner on or off, press on the ON/OFF switch.

Adjusting the Handle

The handle of this vacuum cleaner can be set to one of three positions Upright, Normal or Parallel. Press the handle release pedal and pull back on the handle until it releases from its upright position.

Upright position

The handle is normally locked in this position for storage or when using the attachments. Push the handle forward until it locks.

Normal position

This position is used for normal cleaning.

Parallel position

This position is used for cleaning under furniture. To set to the parallel position, Press the handle release pedal and lower the handle.

Ajustement du manche Posiicones de la aspiradora

Carpet/Bare Floor Selector

Selector should be placed down in the FLOOR position when using vacuum cleaner on bare floors and when using tools. The agitator does not rotate in the FLOOR position.
Selector should be placed up in the CARPET position when using vacuum cleaner on carpeted floors.

CAUTION

Incorrect setting may cause floor or carpet damage.

Using Tools

NOTE: Hold the handle to support the vacuum cleaner when using tools and disconnecting or attaching the hose.

Disconnect the hose from the vacuum cleaner.
Pull the hose gently in the direction of the arrow to disconnect.
It may be necessary to slightly twist the hose handle to loosen from the hose holder.

Attach crevice tool or Air Turbine as needed.

The dusting brush is attached to the hose.
To use the dusting brush, hold the dusting brush while turning the collar to the unlock position.

Slide the dusting brush toward the end of the hose and turn the collar to the lock position.
Return brush to original position for storage.

The Crevice Tool may be used on the following items:

Furniture
Cushions
- Drapes
Stairs
- Walls

The Dusting Brush may be used on the following items:

Furniture
Drapes
Stairs
- Walls

The Air Turbine may be used on the following items:

Furniture
Stairs

Operating instructions for the Air Turbine are included with the product.

Note: Always clean tools before using.

This model is equipped with an "Edge Cleaning" function for cleaning carpet edges near baseboards and stationary furniture.

Thermal Protector

This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating.
If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.

TO CORRECT PROBLEM:

Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protector to reset.
Check for and remove clogs, if necessary (See REMOVING CLOGS, p. 46). Also check and replace any clogged filters and empty dust bin, if necessary.
Wait approximately fifty (50) minutes and then plug the vacuum cleaner in and turn back on to see if the motor protector has reset.

Caracteristiques

Characteristicas

Carpet/Bare Floor Selector

Selector should be placed down in the FLOOR position when using vacuum cleaner on bare floors and when using tools. The agitator does not rotate in the FLOOR position.
Selector should be placed up in the CARPET position when using vacuum cleaner on carpeted floors.

CAUTION

Incorrect setting may cause floor or carpet damage.

Dirt Sensor

The electronic dirt sensor is a feature which will detect particles as they pass through the vacuum cleaner.
The dirt sensor indicator is located on the nozzle of the vacuum cleaner as illustrated.

When there is little or no dirt present the dirt sensor is green.
With normal or heavy dirt concentration the dirt sensor is red.

Performing the tasks in the following sections will keep your new Panasonic vacuum cleaner operating at peak performance levels and will ensure these high levels for years to come. Check the BEFORE REQUESTING SERVICE section in this manual for recommendations on performing some of these tasks to help solve various problems that may occur.

WARNING

Electrical Shock or Personal Injury Hazard

Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

Cleaning Exterior and Tools

Turn off and unplug the vacuum cleaner.

Clean exterior using a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water and wrung dry.
DO NOT drip water on the vacuum cleaner and wipe dry after cleaning.
DO NOT clean tools in dishwasher or clothes washer.
Crevice tool may be washed in warm soapy water, rinse and air dry.
DO NOT use tools if they are wet.

Always empty the dust bin when dirt level reaches the "MAX" line.

Grasp the handle on the top of the dust bin.
Press the dust bin release button
Lift up and out to remove dust bin from vacuum cleaner.

CAUTION

Be sure to hold the dust bin over a proper trash container prior to releasing the door of the dust bin.

Press dust bin lid release and the dust bin will open and the debris will fall out.
Remove any clogs that might be located in the pre-filter. (See CLEANING PRE-FILTER, p. 40)
Shake the dust bin to release any debris that might hang in the prefilter

After the dust bin is empty of debris, firmly close the door. Make sure you hear a "click" sound to indicate that the door is fully latched.

Place dust bin back into vacuum cleaner by inserting the bottom first and tilting back.

Push forward and lower dust bin handle to lock dust bin in place.

Make sure the dust bin is empty.

Rotate dust bin lid assembly (as indicated on the lid), and lift off.

Grasp pre-filter and rotate counterclockwise to remove.
Clean pre-filter by gently tapping over a trash container.
Rinse with water only as needed, do not use any detergent or soap.
Allow pre-filter to dry for 24 hours before placing back into vacuum cleaner.

To Reinstall:

Align the slot on the pre-filter with the alignment tab inside dust bin.

Rotate pre-filter clockwise to lock in place.

Cleaning Primary Filter

It is recommended to clean filter with cold water at least every month. Check the primary filter frequently and clean when dirty.
Turn off and unplug the vacuum cleaner.
Remove dust bin (See EMPTYING DUST BIN, p. 36).
Pull the dust bin lid latch and open the lid.
Remove the primary filter.
Wash with cold water only, DO NOT use detergent or soap.
Once the filter is washed clean, squeeze by hand and allow to air dry.
Allow filter to dry for 24 hours before placing back into vacuum cleaner.

NOTE: When the cleaning of the filter no longer restores vacuum cleaner suction to full power, replace the filter.

DO NOT operate without primary filter installed.

DO NOT wash in the dishwasher.

DO NOT install damp.

FILTER SCREEN

Remove the filter screen.
The filter CANNOT be washed as it will lose its dust trapping ability.
Remove the filter and clean by tapping it on a firm surface.

Place the filter screen into the dust bin lid.

Place the primary filter into the dust bin lid.
Close the dust bin lid. Be sure the lid snaps in place. A noticeable "click" should be heard.
Reinstall the dust bin into the vacuum cleaner (See EMPTYING DUST BIN, p. 36).

POUR REMPLACER LES FILTRES

If the vacuum cleaner does not seem to have adequate suction, first check if the dust bin is full or if a filter is clogged.

Turn off and unplug the vacuum cleaner.
Remove dust bin and check for clogs.
Check the extension hose area.
Visually inspect the tools, the hose, and the hose holder area into which the hose is connected.
Remove any visible clog.
Plug in the vacuum cleaner and turn it on.
Stretch the hose to maximum length and then allow the hose to return to its storage length.
If the dust bin and filter areas and the hose areas are free of clogs, check the nozzle area.
Press tab and remove hose cover.
Remove nozzle hose from hose holder by pressing locking tabs and pulling down on the nozzle hose (it may be necessary to slightly twist the nozzle hose to loosen from the hose holder).
Inspect inlet of nozzle hose and clear any obstructions.
Replace nozzle hose and hose cover.
Return the vacuum cleaner to the upright position before plugging into an electrical outlet.

Replace belt whenever a burning rubber smell caused by excessive slippage occurs.

Turn off and unplug the vacuum cleaner.
Push in rear nozzle latch.
Press side latches towards back of nozzle and rotate cover from nozzle.
Remove agitator by carefully lifting out.
Remove worn or broken belt.
Clean agitator and the end caps.

CAUTION

Motor shaft may be hot.

Loop new belt (part number MC-V380B) around motor shaft and agitator belt groove. Make sure belt is routed in the belt guide as shown. See illustration for correct belt routing.
Reinstall agitator back into nozzle by placing end caps into grooves.
After reinstalling the agitator, turn it by hand to make sure that belt is not twisted or pinched and that all rotating parts turn freely.
Reinstall nozzle cover by aligning front edge of the cover with the nozzle and rotating. Ensure rear latch and side latches are locked into slots by pressing firmly.

The HEPA exhaust filter removes dirt from exhaust air.
Check filter after emptying dust bin. Replace when dirty.*
Turn off and unplug the vacuum cleaner.
To access the filter, remove the nozzle cover. (See REPLACING BELT, page 48)
Grasp the exhaust filter and pull out to remove.

Ensure foam edge of the filter is facing towards the vacuum cleaner when placing filter into filter compartment.
Reinstall nozzle cover. (See REPLACING BELT, page 48)

• Filter cannot be cleaned and should be replaced at least once each year. Part Number: MC-V194H

Clean agitator after every five uses and every time the belt is replaced.
Turn off and unplug the vacuum cleaner.
Cut off any hair, thread, string, carpet pile, and lint entangled around agitator with a pair of scissors.
Remove agitator. (See: REPLACING BELT, p. 48)
Remove any string or debris located on the end caps.
Reinstall agitator.

Cleaning Dirt Sensor Optics

The dirt sensor optics consist of two optic cells located inside the suction inlet. Occasionally, it may become necessary to clean the two optic cells to assure maximum performance.

Clean optic cells:

• When dirt or dust adheres to the optic cells.
• Whenever the dust bin is cleaned.

To clean the dirt sensor optics, remove nozzle cover from vacuum cleaner. (See REPLACING BELT, page 48)

Wipe the optic cells with a soft, dry cloth.
Never use cleaners or liquids as they can help speed the recoating of the optic cells and make it necessary to clean them much sooner than normal.

Electrical Shock or Personal Injury Hazard

Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

PROBLEM	POSSIBLE CAUSE	POSSIBLE SOLUTION
Vacuum Cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, push on/off won't run. switch to on. 2. Tripped circuit breaker/blown 2. Reset circuit breaker or fuse. replace fuse at household service panel. 3. On/off switch not turned on. 3. Push on/off switch to on.
Poor job of dirt 1. Full or clogged dust bin. 1. Empty dust pick-up. 2. Worn agitator. 2. Replace agitator. 3. Clogged nozzle or dust bin. 3. Check REMOVING CLOGS. 4. Clogged hose. 4. Check for clogs. 5. Hole in hose. 6. Broken/misplaced belt. 7. Hose not inserted fully. 8. Motor protection system activated. 9. Dirty filters.
Agitator not turning	1. Broken belt. 2. Belt installed incorrectly. 2. Check BELT CHANGING AND AGITATOR CLEANING.	1. Replace belt. 2. Check TOOLS. 3. Check CLOG REMOVAL and clean hose.
Air flow restricted 1. Tool use restricts air flow. 1. Check TOOLS. 2. New carpet fuzz clogged air path. 2. Check CLOG REMOVAL and clean hose.

Guide de dépannage

AVERTISSEMENT

Panasonic Consumer Marketing Company of North America, Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Vacuum Cleaner Limited Warranty

Limited Warranty Coverage (For USA and Puerto Rico Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Marketing Company of North America (referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name Parts Labor
Vacuum Cleaner 1 yr. 1 yr.

During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts.

This Limited Warranty Excludes both Labor and Parts for the following items which require normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulbs, Agitator Brushes and Batteries (if supplied).

This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold "as is".

Carry-In or Mail in Service:

To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262).

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTY EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE".

THE WARRANTYOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or service center. If the problem is not handled to your satisfaction, then write to:

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help

or, contact us via the web at: http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262)

Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com

Or, send your request by E-mail to: [e-mail]

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)

(Monday-Friday 9am-9pm EST)

Panasonic National Parts Center

20421 84th Avenue South,

Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, and American Express)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Warranty

Panasonic Canada Inc.

5770, Ambler Drive, Mississauga (Ontario) L4W 2T3

PANASONIC PRODUCT - LIMITED WARRANTY

EXCHANGE PROGRAM

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.

Vacuum Cleaner

One (1) year

This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold "as is", and which product was delivered to you in new condition in the original packaging.

IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.

Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTYES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.)

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.

CONTACT INFORMATION

For product information and operation assistance, please contact:

Our Customer Care Centre:

Telephone: [phone]

Fax #: [phone]

Email link: "Support contact us email" on www.panasonic.ca

For defective product exchange within the warranty period, please contact the original dealer or our Customer Care Centre.

Garantie

Panasonic Canada Inc.

5770, Ambler Drive, Mississauga (Ontario) L4W 2T3

PRODUIT PANASONIC - GARANTIE LIMITEE

PROGRAMME D'ÉCHANGE

Panasonic Consumer Marketing Company of North America,

Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Consumer Affairs Department

Panasonic Consumer Marketing Company

661 Independence Pkwy

Chesapeake, VA 23320

Panasonic National Parts Center

20421 84th Avenue South,

Kent, WA 98032

(Aceptamos Visa, MasterCard, Discover Card, y American Express)

If your Panasonic Vacuum Cleaner needs service, look in the yellow pages of the telephone book under HOME APPLIANCE SERVICE for your nearest Panasonic Customer Experience Group ("PCEG") Factory Servicenter, or PCEG authorized Servicenter, or call, 1-800-211-PANA (7262) toll free to find a convenient servicenter. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter to the outside of the carton, which contains a description of your complaint. DO NOT send the product to the Executive or Regional Sales Offices. They are NOT equipped to make repairs.

PANASONIC HOME AND HEALTH COMPANY

DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA

One Panasonic Way

Secaucus, New Jersey 07094

World Wide Web Address

http://www.panasonic.com

What to do when service is needed Service après-vente (Canada)

WARRANTY SERVICE

For product operation and information assistance, please contact your Dealer or our Customer Care Centre at: Telephone #: [phone] Fax #: [phone]

For product repairs, please locate your nearest Authorized Servicecentre. Email link: "Support Panasonic Servicecentre locator" on www.panasonic.ca

RéPARATION SOUS GARANTIE