EQ500 classic TP503D09 - Coffee machine SIEMENS - Free user manual and instructions

USER MANUAL EQ500 classic TP503D09 SIEMENS

Register your product on My Siemens and discover exclusive services and offers.

siemens-home.bsh-group.com/welcome

The future moving in.

A D E F G 1 2 3 4 5 6 7 8 9 10 11 12 13 14

2

①

Illustration of a hand pressing down on a cylindrical device in a container (no text or symbols)

3

Diagram of a cylindrical device with labeled parts and directional arrows indicating flow or movement

③

4

Illustration of a hand pressing a blue plastic container into a car intake manifold, with an upward arrow indicating motion (no text or symbols)

5

Diagram illustrating a showerhead spraying water with a checkmark indicating inspection or cleaning step.

6

Diagram showing a device inside a container with labeled parts and directional arrows indicating flow or movement.

7

Illustration of a hand holding a blue mechanical device inside a kitchen appliance (no text or symbols visible)

8

Diagram showing mechanical assembly with upward and downward arrows, plus a checkmark indicating inspection or repair.

9

Diagram showing a faucet spraying water into a square basin with a blue cross symbol indicating no overlap or prohibition (no text or labels present)

10

Diagram illustrating a showerhead with water spray and a water level indicator, alongside a battery icon with a checkmark.

11

graph TD
    A["Device"] -->|CLICK| B["Battery"]

12

Illustration of a hand inserting a device into a device with blue arrows indicating direction (no text or symbols)

13

Diagram of a kitchen appliance with a blue upward arrow indicating airflow or movement (no text or symbols present)

The image is too blurry to recognize any text content.

Illustration of a hand holding a pen and a blue circular arrow, with an inset showing a finger pointing at a button (no text or symbols present)

15

Illustration of a cleaning or cleaning process with blue boxes and a hand tool, no visible text or symbols

The image is too blurry to recognize any text content.

Diagram illustrating a lock mechanism with an upward arrow and numbered step 1, showing hand positioning and lock components.

17

Instructional diagram showing a hand holding a device with a blue downward arrow and number 2, likely indicating a step or procedure.

Diagram of a kitchen sink with faucet spraying water, showing no text or symbols

Diagram of a kitchen sink with faucet and water spray, showing internal components (no text or labels)

CLICK

19

Illustration of a robotic arm operating a machine, with a blue arrow indicating motion or force (no text or symbols present)

The image is too blurry to recognize any text content.

CLICK

21

de

Inhaltsverzeichnis

Sicherheit 8

Illustration of a kitchen appliance with cloud-shaped appliances and a grater (no text or symbols)

Tipps

Four symbolic illustrations: a rolled document, a rectangular block with X marks, a rolled cloth, and a textured surface (no text or symbols)

Tipps

Diagram illustrating a mechanical assembly process with numbered steps and directional arrows indicating movement or force.

Restriction on user group...... 44

Safety information...... 45

Environmental protection and saving energy.... 48

Disposing of packaging 48

Tips for saving energy...... 48

Installation and connection...... 48

Scope of delivery.... 48

Installing and connecting the appliance.... 48

Familiarising yourself with your appliance.... 49

Appliance 49

Controls 49

Display.... 49

Drinks overview 50

Accessories.... 50

Before using for the first time ..... 51

Perform the initial start-up ..... 51

Fill the water tank 51

Fill coffee bean container...... 51

Setting the language 51

Setting the water hardness 52

General information.... 52

Basic operation 53

Switching the appliance on or off.... 53

Dispensing drinks.... 53

Dispensing a coffee drink made from fresh beans 53

Dispensing a coffee drink made from ground coffee.... 54

Dispensing drinks with milk froth ... 54

Dispensing coffee drinks with milk froth.... 55

Dispensing special drinks 55

Dispensing milk froth 55

Dispensing hot water 55

Drink settings 56

Water filter 57

Childproof lock.... 58

Activating the childproof lock...... 58

Deactivating the childproof lock..... 58

Cup heater ^1 58

Basic settings.... 59

Overview of the basic settings ..... 59

Changing the basic settings ...... 60

Cleaning and servicing.... 60

Dishwasher-safe components ..... 60

Cleaning agent 60

Cleaning the appliance 61

Cleaning the drip tray and coffee dregs container 61

Cleaning the ground coffee compartment 62

Cleaning the milk system...... 62

Cleaning brewing unit 63

Service programmes.... 63

Troubleshooting.... 67

Information on display panel...... 67

Malfunctions 69

Problem with results.... 70

Transportation, storage and disposal 73

Activate frost protection 73

Disposing of old appliance 73

Customer Service.... 73

Product number (E-Nr.) and production number (FD) 74

Warranty conditions.... 74

Technical specifications.... 74

Safety

Please read the safety information to ensure that you use the appliance safely.

General information

You can find general information about this instruction manual here.

• Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
  ■ This manual is intended for the user of the appliance.
  ■ Follow the safety instructions and warnings.
• Keep the instruction manual and the product information safe for future reference or for the next owner.
• Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.

Intended use

Please read the information on intended use to ensure that you use the appliance correctly and safely.

Only use this appliance:

■ As specified in this instruction manual.
■ for preparing hot drinks.
■ In private households and in enclosed spaces in a domestic environment.
■ Up to an altitude of max. 2000 m above sea level.

Disconnect the appliance from the power supply when:

■ cleaning the appliance.

Restriction on user group

Avoid risks to children and vulnerable persons.

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.

Children must not play with the appliance.

Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised.

Keep children under the age of 8 years away from the appliance and power cable.

Safety information

Follow these safety instructions when using the appliance.

⚠ WARNING – Risk of suffocation!

■ Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
  ▶ Do not let children play with packaging material.

■ Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
  ▶ Do not let children play with small parts.

⚠ WARNING – Risk of electric shock!

■ Improper installation is dangerous.

• Connect and operate the appliance only in accordance with the specifications on the rating plate.
• Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
• The protective conductor system of the domestic electrical installation must be properly installed.

■ If the appliance or the power cord is damaged, this is dangerous.

▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked or fractured surface.

en Safety

▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
▶ "Call Customer Service." → Page 73
▶ Repairs to the appliance should only be carried out by trained specialist staff.

■ Improper repairs are dangerous.

▶ Repairs to the appliance should only be carried out by trained specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.

■ An ingress of moisture can cause an electric shock.

▶ Never immerse the appliance or the power cord in water.
- Liquids must not be spilled on the appliance plug connection.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
- Do not use steam- or high-pressure cleaners to clean the appliance.

⚠ WARNING – Risk of fire!

■ The appliance will become hot.

▶ Ventilate the appliance adequately.
▶ Never operate the appliance in a cupboard.

■ It is dangerous to use an extended power cord and non-approved adapters.

▶ Do not use extension cables or multiple socket strips.
▶ If the power cord is too short, contact Customer Service.
▶ Only use adapters approved by the manufacturer.

⚠ WARNING – Risk of burns!

Some parts of the appliance become very hot.

▶ Never touch hot appliance parts.

- Allow hot appliance parts to cool down before touching them.

⚠ WARNING – Risk of scalding!

Freshly prepared drinks are very hot.

Leave drinks to cool down if necessary.
- Do not let escaping liquids or steam come into contact with your skin.

⚠ WARNING – Risk of injury!

■ Improper use of the appliance may endanger the user.
▶ Use the appliance only for its intended purpose.
■ Trapped fingers when closing the appliance door.
▶ Be careful of your fingers when closing the appliance door.
■ The grinder rotates.
▶ Never reach into the grinder.

⚠ WARNING – Danger: Magnetism!

The appliance contains permanent magnets. These may affect electronic implants, e.g. pacemakers or insulin pumps.

▶ People with electronic implants must stand at least 10 cm away from the appliance.
- This minimum distance of 10 cm must also be observed for the water tank when removed.

⚠ WARNING – Risk of harm to health!

Dirt on the appliance may be dangerous to health.

▶ Follow the cleaning instructions for the appliance.

Environmental protection and saving energy

Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.
  Information about current disposal methods are available from your specialist dealer or local authority.

Tips for saving energy

If you follow these instructions, your appliance will use less power.

Set the interval for automatic switch-off to the smallest value.

• If the appliance is not being used, it will switch itself off earlier.
  → "Basic settings", Page 59

Do not interrupt the dispensing process prematurely.

+ The amount of water or milk that is heated is used optimally.

Descale the appliance regularly.

+ Limescale deposits increase the appliance's energy consumption.

Installation and connection

You can find out where and how best to install your appliance here. You will also learn how to connect your appliance to the power supply.

Scope of delivery

After unpacking all parts, check for any damage in transit and completeness of the delivery.

→ Fig. 1

A	Fully automatic coffee machine
B	Milk tube and suction pipe
C	Instruction manual
D	Cleaning tablets1
E	Descaling tablets1
F	Water hardness testing strip
G	Water filter1

^1 Depending on the appliance specifications

Installing and connecting the appliance

ATTENTION!

Risk of damage to the appliance. If the appliance is not started up correctly, it may be damaged.

▶ Use the appliance in frost-free rooms only.
▶ If the appliance has been transported or stored below 0 °C, wait 3 hours at room temperature before starting it up.
▶ After plugging in, always wait approx. 5 seconds.

1. Remove the protective film.

2. Place the appliance on a level, water-resistant surface that is capable of bearing its weight.

3. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.

Familiarising yourself with your appliance

Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.

Note: Individual details and colours may differ, depending on the appliance model.

→ Fig. 2

1	Water tank
2	Cover for water tank
3	Cup heater ^1
4	Aroma lid
5	Bean container
6	Ground coffee compartment
7	Display
8	Control panel
9	Cover
10	Milk system
11	Outlet system

^1 Depending on the appliance specifications

12	Brewing chamber door
13	Rating plate
14	Drip tray

^1 Depending on the appliance specifications

Controls

Here you can find an overview of the symbols on your appliance. Press the symbols to make a selection, start the dispensing process or make/adjust a setting.

Symbol Explanation
➊	Switch the appliance on or off.
menu ⚙	Open or exit the menu.Note:The menu buttons are only visible when the menu is open.
	Navigate up in the menu.
	Navigate down in the menu.
ok	Confirm in the menu or save.
	Go back in the menu.
	Dispense two cups.
	Select the coffee strength.
ml	Adjust the quantity.
start stop	Start or stop the process.

Display

The display shows the selected drinks, settings and setting options, as well as messages about the appliance's operating status.

The display shows additional information and action steps. The information is hidden after a short period, or by pressing a button. The action steps are hidden when they have been completed.

Drinks overview

You can prepare a wide range of different drinks with your appliance.

Quick selection

Symbol Designation Explanation Category
	Espresso Concentrated coffee. Best served in small, thick-walled cups. Preheat cups with hot water.	→ "Dispensing a coffee drink made from fresh beans", Page 53→ "Dispensing a coffee drink made from ground coffee", Page 54
	Caffe crema Coffee with a crema layer or large cup of coffee prepared using es- presso method.	→ "Dispensing a coffee drink made from fresh beans", Page 53→ "Dispensing a coffee drink made from ground coffee", Page 54
	Cappuccino Espresso with frothed milk. Best served in small cups.	→ "Dispensing coffee drinks with milk froth", Page 55
	LatteMacchiato Coffee speciality with three layers: warm milk at the bottom, espresso in the middle, and milk froth on top. Best served in a glass.	→ "Dispensing coffee drinks with milk froth", Page 55
	Special drinks Dispense other drinks.	→ "Dispensing special drinks", Page 55

Accessories

Only use original accessories. These have been made especially for your appliance. Here, you can find an overview of your appliance's accessories.

accessories Retail Customer service
Cleaning tablets TZ80001A	TZ80001B	0031209700312098
Descaling tablets TZ80002A	TZ80002B	0031209400312095
Water filter TZ70003 00575491
Water filter pack of 3 TZ70033 -

accessories Retail Customer service

Microfibre cloth - 00460770
Care set TZ80004A	TZ80004B	0031210500312106

Before using for the first time

Configure the basic settings. Clean the appliance and individual parts.

Perform the initial start-up

▶ After connecting the appliance to the power supply, configure the settings for initial start-up.

Note: The automatic display for selection of the language and water hardness only appears when the appliance is switched on for the first time.

Tip: You can change the settings at any time.

→ "Basic settings", Page 59

Fill the water tank

Fill the water tank each day with fresh, cold, non-carbonated water.

1. Open the lid.
2. Remove the water tank using the recessed grip.
3. Rinse the water tank.
4. Fill the water tank up to the "max" mark.
5. Insert the water tank into the holder, keeping it straight.
6. Close the lid.

Fill coffee bean container

ATTENTION!

Unsuitable beans can block up the grinder.

▶ Only use pure, roasted bean mixes that are suitable for use in fully automatic coffee or espresso machines.
- Do not use glazed coffee beans.
- Do not use caramelised coffee beans.
- Do not use coffee beans that have been treated with additives containing sugar.
▶ Do not add ground coffee.

1. Open the lid.

2. Fill with the coffee beans.

The appliance will adjust to the coffee beans with the next dispensing process.

1. Close the lid.

Tip: To keep the coffee beans at their best, store them in a sealed container in a cool place. You can keep the coffee beans in the bean container for a number of days without them losing their aroma.

Setting the language

1. Press ☐ to switch on the appliance.
   √ The display will show the language that is preset.
2. Press or until the display shows the desired language.
3. Press ok

en Before using for the first time

Tip: You can change the language at any time.

→ "Overview of the basic settings", Page 59

Setting the water hardness

It is important to set the water hardness correctly, so that the appliance indicates in good time that it needs descaling. You can use the enclosed test strip to determine the water hardness, or ask your local water company.

1. Briefly dip the test strip in fresh tap water.
2. Allow the water to drip off the test strip.

√ The test strip will indicate the water hardness after 1 minute.
3. If a water softening system is installed in your house, select "Softening system".
4. Press or until the display shows the desired water hardness. The table shows the allocation of the levels to the different degrees of water hardness:

Level German de-grees in °dH	Total hard-ness in mmol/l
1 1-7 0.18 - 1.25
2 8-14 1.42 - 2.49
3 15-21 2.67 - 3.74
4^1	22-30 3.92 - 5.34

^1 Factory setting (may vary according to model)

1. Press ok
2. Check whether the bean container has been filled.
3. Check whether the water tank has been filled.
4. Press ok

√ The appliance rinses itself.

Tip: You can change the water hardness at any time.

→ "Overview of the basic settings", Page 59

General information

Please bear this information in mind so that you can get the best out of your appliance.

Notes

■ The appliance has been programmed at the factory with standard settings for optimum operation.
- The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin and with too little crema, you can adjust the grinding level when the grinder is running. → "Adjusting the grinding level", Page 57
■ The appliance will switch off automatically if it has not been operated for a given period of time. "You can change the duration in the basic settings." → Page 59
■ Water droplets may form on the ventilation slits and the lid of the ground coffee compartment while the appliance is in use.
■ For technical reasons steam can escape from the appliance.

Illustration of a kitchen appliance with two cloud-shaped items on top (no text or symbols)

Tips

■ "You can switch off the button tones in the basic settings." → Page 59
■ When you use your appliance for the first time or run a service programme, or if your appliance has not been used for a long time, the first drink will not have its full aroma and should not be consumed.
■ Once you have started up your appliance and made a few cups, you will then achieve a thick, fine-pored crema every time.

Basic operation

You can find out everything you need to know about operating your appli-ance here.

Switching the appliance on or off

- Switch the appliance on or off with ⏻.

When the appliance switches on, the display shows the Siemens logo. When the appliance is switched on or off, it will rinse itself automatically. When switched off, the appliance will emit steam into the tray for cleaning. During the rinsing process, the display shows a drop. If the appliance is still warm when switched on, or if no drink was dispensed before it was switched off, the appliance doesn't rinse itself.

Dispensing drinks

Find out how to prepare a drink of your choice.

WARNING Risk of scalding

Freshly prepared drinks are very hot.

• Leave drinks to cool down if necessary.
• Do not let escaping liquids or steam come into contact with your skin.

Tips

■ You can directly select the drink you want using the quick-selection buttons. The display shows you the drink and the current settings.
- Your appliance has other drinks besides the ones that you can obtain via the quick-selection buttons. → "Dispensing special drinks", Page 55
- You can adapt your drink to your personal taste. → "Drink settings", Page 56

Notes

■ If you do not change any settings for approx. 5 seconds, the appliance will exit settings mode. The settings will be automatically saved.
■ With a number of settings your coffee is prepared in several steps. Wait until the process is fully completed.

Dispensing a coffee drink made from fresh beans

1. Place your pre-warmed cup under the outlet system.
2. Press the drinks symbol for a coffee drink without milk.
   √ The display will show the drink and your current settings. → "Drink settings", Page 56
3. Change the settings where necessary:

en Basic operation

• Use milo adjust the amount. → "Adjusting the amount", Page 56

• Use ☐ to adjust the coffee strength. → "Adjusting the coffee strength", Page 56

• Press start stop The coffee beans are freshly ground for each brewing process.

√ The coffee is brewed and then dispensed into the cup.

Tips

■ You can press ^start stop to stop the dispensing process prematurely.
■ Find out how to make coffee drinks with milk. → "Dispensing drinks with milk froth", Page 54

Dispensing a coffee drink made from ground coffee

ATTENTION!

The ground coffee compartment can become blocked.

▶ Do not use coffee beans.
▶ Do not use instant coffee.
▶ Use a soft brush to gently direct the ground coffee residue into the shaft.

Note

When using ground coffee, the following selections are not available:

■ Two cups at once
■ Coffee strength
■ "doubleshot"

1. Place your pre-warmed cup under the outlet system.
2. Press the symbol for your desired drink.
3. Press repeatedly until the display shows "Gr. coffee".

4. Open the ground coffee compartment.

5. Add a maximum of 2 level teaspoons of ground coffee, max. 12 g.

6. Close the ground coffee compartment.
7. Press start stop

√ The coffee is brewed and then dispensed into the cup.

Tips

■ You can press ^start stop to stop the dispensing process prematurely.
■ If you would like another drink with ground coffee, repeat the process.
■ Always add the ground coffee just before making the drink.

Dispensing drinks with milk froth

You can use your appliance to dispense coffee drinks with milk froth.

WARNING

Risk of burns!

The milk system can become extremely hot.

▶ Never touch the milk system when it is hot.
- Allow the hot milk system to cool down before touching it.

ATTENTION!

Milk residues can dry on surfaces and are difficult to remove.

• Clean the milk system after every use.
  → "Cleaning the milk system", Page 62

Tip: You can also use plant-based alternatives to milk, e.g. soya milk.

Note: The quality of the milk froth depends on the type of milk or plant-based alternative used.

Dispensing coffee drinks with milk froth

Requirements

■ The milk tube is connected.
■ The suction pipe is connected.

1. Insert the suction pipe in the milk.

2. Place your pre-warmed cup under the outlet system.

3. Press the symbol for a coffee drink with milk.

√ The display will show the drink and your current settings.
→ "Drink settings", Page 56

1. Change the settings where necessary:

2. Use m to adjust the amount.
   → "Adjusting the amount", Page 56

3. Use ☐ to adjust the coffee strength.
   → "Adjusting the coffee strength", Page 56

4. Use the ground coffee compartment.
   → "Dispensing a coffee drink made from ground coffee", Page 54

5. Press end wait until the process is complete.

After preparing the drink, the milk system will automatically clean itself with a short jet of steam.

Tip: If you want to stop the dispensing process early, press start stop if you want to stop the dispensing process altogether, press ⏻

Dispensing special drinks

Your appliance has other drinks besides the ones that you can obtain via the quick-selection buttons.

▶ Press several times.
→ "Drinks overview", Page 50

Dispensing milk froth

WARNING

Risk of burns!

The milk system can become extremely hot.

▶ Never touch the milk system when it is hot.
- Allow the hot milk system to cool down before touching it.

Requirements

■ The milk tube is connected.
■ The suction pipe is connected.

1. Insert the suction pipe in the milk, e.g. Tetra Pak carton.

2. Place your pre-warmed cup under the outlet system.

3. Press repeatedly until the display shows "Milk froth".

4. Change the setting if necessary:

5. Use mto adjust the amount.
   → "Adjusting the amount", Page 56

6. Press start stop

√ The milk froth will run out of the outlet system.

1. Press start to stop the dispensing process.

Dispensing hot water

WARNING

Risk of burns!

The milk system can become extremely hot.

▶ Never touch the milk system when it is hot.
- Allow the hot milk system to cool down before touching it.

Note: If the milk system has not been cleaned, small amounts of milk may be dispensed with the water.

Requirements

■ The milk system has been cleaned.
→ "Cleaning the milk system", Page 62.
■ The milk tube has been removed.

1. Place your pre-warmed cup under the outlet system.

2. Press repeatedly until the display shows "Hot water".

3. Change the setting if necessary:

- Use mIo adjust the amount. → "Adjusting the amount", Page 56

1. Press start stop If the following message appears: "Please remove suction hose.", remove the milk tube and press start stop

√ Hot water will run out of the outlet system.

1. Press start step stop the dispensing process.

Drink settings

Prepare a drink according to your taste.

Adjusting the coffee strength

1. Press the symbol for your desired drink.
2. To select the strength of the coffee, press ∅
   You can select the following coffee strengths:
3. "mild"
4. "regular"
5. "strong"
6. "very strong"
7. "doubleshot"

Note: The setting "doubleshot" is not available for every drink and drink volume.

Tip: For a strong taste of coffee, select a high coffee strength when setting a large capacity.

Selecting ground coffee

1. Press the symbol for your desired drink.
2. Press repeatedly until the display shows "Gr. coffee".
   → "Dispensing a coffee drink made from ground coffee", Page 54

AromaDouble Shot

You can make your coffee extra strong by using the setting "doubleshot".

The longer coffee is brewed, the more bitter substances and undesirable aromas are released. These bitter substances and undesirable aromas affect the taste and digestibility of the coffee. To ensure that only pleasant-tasting and easily digestible aromatic substances are released, fresh coffee beans are ground and brewed when half the quantity has been prepared.

Note: The setting "doubleshot" is not available for every drink and drink volume.

Adjusting the amount

1. Press the symbol for your desired drink.
2. Press mepeatedly until the desired volume is shown on the display.

Dispensing two cups at once

Depending on the appliance model, you can make two cups at the same time for certain drinks.

Note

The "Double cup" function is not available for the following selections:

■ "Gr. coffee"
■ "doubleshot"
■ Volume smaller than 35 ml

1. Press the symbol for your desired drink.

2. Press

√ The setting is shown on the display.

1. Place two cups on the left and right under the outlet system.

4. Press

The drink is prepared in 2 steps. The beans are ground in 2 grinding operations.

√ The drink is brewed and then runs into the cup.

1. Wait until the process is completed.

Grinder

Your appliance has an adjustable grinder, which you can use to customise the grinding level of your coffee beans.

Adjusting the grinding level

Set the desired grinding level while the coffee beans are being ground.

WARNING

Risk of injury!

The grinder rotates.

▶ Never reach into the grinder.

ATTENTION!

Risk of damage to the grinder. The grinder may be damaged if the grinding level is not set properly.

▶ Only set the grinding level when the grinder is running.

- Select the grinding level using the rotary selector step by step.

Grinding level Setting

Fine grinding level for dark-roasted beans.

Turn rotary selector counter-clockwise.

Grinding level Setting

Coarse grinding level for light-roasted beans.

Turn rotary selector clockwise.

The setting only has an effect after the second cup of coffee.

Tip: If the coffee is only dispensed drop by drop, set a coarser grinding level.

If the coffee is too thin with too little crema, set a finer grinding level.

Water filter

You can use a water filter to minimise limescale deposits and reduce impurities in the water.

Inserting and activating the water filter

ATTENTION!

Possible damage to the appliance due to limescale build-up.

▶ Change the water filter in good time.
▶ Change the water filter after 2 months at the latest.

Note: If "Replace water filter" is shown on the display, replace the water filter.

If you are not inserting a new filter, select "No filter" and follow the instructions on the display.

1. Immerse the water filter in a glass of water and press the sides together lightly until no more air bubbles rise to the surface.

→ Fig. 3

1. Press menu
2. Use or to select "Water filter" and press ok

en Childproof lock

1. Use or to select "New filter" or "Replace water filter" and press ok

2. Note: If you are not inserting a new filter, select "No filter" in the menu settings.

Push the water filter firmly into the water tank and press ok → Fig. 4

1. Fill the water tank up to the "max" mark and press ak

2. Connect the milk tube to the milk system and the suction pipe.

3. Insert the end of the suction pipe in the drip plate.

4. Place a container with a capacity of 1 litre under the outlet system and press ok

√ The filter will be rinsed and the following message displayed: "Rinsing complete.".

√ The appliance is ready to use.

Tips

■ You should also change your water filter for reasons of hygiene.

■ With a water filter you need to de-scale your appliance less frequently.

■ If your appliance has not been used for a long time, for example if you were on holiday, you should rinse the water filter before use by dispensing a cup of hot water.

■ The water filter can be purchased from retailers or customer service. → "Accessories", Page 50

- Learn how to insert the water filter. → "Inserting and activating the water filter", Page 57

Childproof lock

You can lock the appliance, to protect children against scalding and burns.

Activating the childproof lock

• Press and hold mbr at least 3 seconds.
  √ The following message will be displayed: "Child lock active. To deactivate press "ml" for 3 sec".

Deactivating the childproof lock

• Press and hold mbr at least 3 seconds.
  √ The following message will be displayed: "Child lock deactivated.".

Cup heater ^1

You can use the cup heater to pre-heat your cups.

WARNING Risk of burns!

The cup heater can become very hot.

▶ Never touch the cup heater when it is hot.

- Allow the hot cup heater to cool down before touching it.

Tips

■ You can activate and deactivate the cup heater in the basic settings.
→ "Overview of the basic settings", Page 59

■ Place the cups with their base on the cup heater to heat the cups perfectly.

Basic settings

You can configure your appliance to meet your needs and call up additional functions.

Overview of the basic settings

Setting Selection Description
Cleaning and care Milk system	DescaleCleancalc'nClean	Start service programme.→ "Service programmes",Page 63
Cup warmer1	Cup warmer off2 Cup warmer on	Switch cup heater on or off.→ "Cup heater", Page 58
Water filter New filter	No filter	Set use of the water filter.
Coffee temp. normal	highmax.	Set the temperature for coffee drinks.Note: The setting is effective for all preparation types.
Languages See options on the appliance. Set menu language.		Changes are immediately displayed.
Autom. switch-off See options on the appliance. Set how long the appliance should wait after preparing the last drink before automatically switching itself off.
Water hardness 1 (soft)	2 (medium)3 (hard)4 (very hard)2Water-softening system	Set the appliance to the local water hardness.→ "Setting the water hardness",Page 52
Key tones Key tones on	Key tones off2	Switch the button tones on or off.
Factory settings Full reset?	Continue: OKCancel: ←	Restore settings to the factory settings.Note: All individual settings will be deleted and reset to the factory settings.
1 Depending on the appliance specifications2 Factory setting (may vary according to model)

Changing the basic settings

1. Press menu

2. Use or to select the desired basic setting and press ok

√ The display will show the setting options and the navigation symbols will light up. The display indicates the current setting.
3. Use or to make the desired selection and press ok
√ The setting is now saved.
4. Use ↩o go back.
5. Press menu at the menu.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Dishwasher-safe components

Find out which components can be cleaned in the dishwasher.

ATTENTION!

Some components are sensitive to heat and may be damaged if they are cleaned in a dishwasher.

• Follow the operating instructions of the dishwasher.
  ▶ Only put dishwasher-safe components in the dishwasher.
  ▶ Only use programmes that do not heat the water above 60 °C.

Dishwasher-safe components:

■ Drip tray
- Drip plate
- Drip grate
- Coffee dregs container
- Mechanical fill level indicator
■ Milk system with adapter
■ Ground coffee compartment with hinged lid

Not dishwasher-safe:

■ Water tank
■ Water tank lid
■ Aroma lid
■ Brewing unit
■ Beverage dispenser cover

Cleaning agent

Find out which cleaning agents are suitable for your appliance.

WARNING

Risk of serious harm to health!

Cleaning liquids may lead to health impairments.

▶ Never drink the cleaning liquids.
▶ Use descaling and cleaning agents as described in the instructions and observe the relevant safety information.

ATTENTION!

Unsuitable cleaning products may damage the surfaces of the appli-ance.

• Do not use harsh or abrasive detergents.
• Do not use cleaning agents containing alcohol or spirits.
• Do not use hard scouring pads or cleaning sponges.
• Do not use citric acid, vinegar or any vinegar-based agents to de-scale the appliance.
• For cleaning and descaling, only use suitable tablets.
• Do not use descaling agent with phosphoric acid.

Four abstract icons: a rolled document, a rectangular block with X marks, a rolled cloth, and a textured surface (no text or symbols)

Tips

■ Use descaling and cleaning tablets that have been specially developed for your appliance. You can buy tablets from our customer service.

→ "Accessories", Page 50

■ Wash new sponge cloths thoroughly to remove any salt adhering to them. Salt can cause a rust film to develop on stainless steel surfaces.

■ Always remove any residues of limescale, coffee, milk, cleaning and descaling solutions immediately, to prevent the formation of corrosion.

Cleaning the appliance

WARNING

Risk of electric shock!

An ingress of moisture can cause an electric shock.

▶ Never immerse the appliance or the power cord in water.

- Liquids must not be spilled on the appliance plug connection.

- Do not use steam- or high-pressure cleaners to clean the appliance.

WARNING

Risk of burns!

Some parts of the appliance become very hot.

▶ Never touch hot appliance parts.
- Allow hot appliance parts to cool down before touching them.

1. Disconnect the appliance from the power supply.

2. Clean the housing, the high-gloss surfaces and the control panel with a microfibre cloth.

→ "Accessories", Page 50

1. Clean the outlet system with a soft, damp cloth after drinks have been dispensed.
2. If the appliance has not been used for a long time, due to holiday for example, clean the entire appliance including the outlet system, milk system, trays and brewing unit.

Note: The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning.

Cleaning the drip tray and coffee dregs container

Clean and empty the drip tray and coffee dregs container every day to prevent deposits.

1. Detach the milk tube from the outlet system.
2. Open the door.
3. Pull the drip tray and the coffee dregs container forwards and out.
4. Remove and clean the drip plate.
5. Empty and clean the drip tray and coffee dregs container.
6. Clean the appliance interior and the drip tray holder.

en Cleaning and servicing

7. Tip

If you press both brackets in, you can then remove the mechanical fill level indicator more easily.

Diagram illustrating a mechanical assembly process with numbered steps and directional arrows indicating movement or force.

Remove the mechanical fill level indicator and clean with a damp cloth.

1. Assemble the drip tray, drip plate, coffee dregs container and mechanical fill level indicator and insert in the appliance.
2. Close the door.

Cleaning the ground coffee compartment

Tip: You can clean the ground coffee compartment in the dishwasher.

1. Pull out the ground coffee compartment by the open lid. → Fig. 5
2. Clean the ground coffee compartment with washing-up liquid. → Fig. 6
3. Dry the ground coffee compartment and insert it into the appliance.

Cleaning the milk system

Clean the milk system regularly.

WARNING

Risk of burns!

The milk system can become extremely hot.

▶ Never touch the milk system when it is hot.
- Allow the hot milk system to cool down before touching it.

ATTENTION!

The appliance may be damaged by improper cleaning.

- Do not put the cover of the outlet system in the dishwasher.

Tips

If you want to give the milk system a particularly thorough clean, you can use the "Clean milk system" service programme.
→ "Using the milk system cleaning programme", Page 64
■ All of the milk system's components are dishwasher-safe.

1. Slide the outlet system right down.
2. Pull the cover forwards and remove the milk tube.

→ Fig. 7

1. Remove the milk system by pulling straight forwards.

→ Fig. 8

1. Take the top and bottom section of the milk system apart.

→ Fig. 9

1. Detach the milk tube from the suction pipe.
2. Clean the components with detergent solution and a soft cloth.

→ Fig. 10

1. Rinse all components with clean water and dry.

→ Fig. 11

1. Any detergent residues in the milk system must be completely removed following the rinsing process.

2. Assemble the top and bottom section of the milk system.

→ Fig. 12

1. Fit the milk tube.

11.Slide the outlet system right down.

1. Place the milk system back in the appliance from the front, making sure it is straight.

→ Fig. 13

1. Replace the cover.

14.Slide the outlet system all the way up.

→ Fig. 14

Cleaning brewing unit

In addition to the automatic rinsing process, regularly remove and clean the brewing unit.

WARNING

Risk of burns!

Some parts of the appliance become very hot.

▶ Never touch hot appliance parts.

- Allow hot appliance parts to cool down before touching them.

ATTENTION!

The appliance may be damaged by improper cleaning.

▶ Do not use washing-up liquid.

- Do not use cleaning agents containing vinegar or acids.

▶ Do not clean in the dishwasher.

1. Detach the milk tube from the outlet system.

→ Fig. 7

1. Press to switch the appliance off.

2. Open the door of the brewing chamber.

→ Fig. 15

1. Remove the drip tray with the coffee dregs container.

→ Fig. 16

1. Push the red lever upwards.

2. Hold the brewing unit by the handle and carefully pull forwards and out.

→ Fig. 17

1. Clean the brewing unit thoroughly under warm running water.

→ Fig. 18

1. Clean the appliance interior with a damp cloth and remove any coffee residues.

2. Leave the brewing unit and the appliance interior to dry.

3. Hold the brewing unit by the handle.

11.Push the red lever upwards.

1. Position the brewing unit under the lever and slide it back as far as it will go.

→ Fig. 19

√ The lever will click into place.

1. Insert the drip tray with the coffee dregs container.

→ Fig. 20

1. Close the door.

→ Fig. 21

The door can only be closed if the brewing unit and drip tray are inserted correctly.

Service programmes

After certain time intervals, your appliance will recommend that you use the service programmes. Use the service programmes to clean your appliance thoroughly.

ATTENTION!

Improper cleaning and descaling or a delay in doing so may damage the appliance.

- Immediately perform the descaling process in accordance with the instructions.

- Do not put any descaling tablets or other products into the ground coffee compartment.

en Cleaning and servicing

Depending on the water hardness and use of the appliance, the display will show the following messages after prior notification:

■ "Please rinse milk system."
■ "Descaling necessary. Please press menu for 3 sec."
■ "Cleaning necessary. Please press menu for 3 sec."
■ "calc'nClean nec. Please press menu for 3 sec."

Notes

■ The display indicates the progress of the descaling or cleaning process.
■ If your appliance is not descaled in good time, the display will show the following message: "Descaling overdue. Appliance is locked. Please press menu for 3 sec.".
■ If your appliance has been locked, you can only operate it again once the descaling process has been carried out.
If you accidentally interrupt the service programme, you must reset it. → "Resetting service programmes", Page 64

Tips

■ If you use a water filter, this prolongs the time interval until a service programmes needs to be performed.
■ You can combine the cleaning and descaling programmes using the calc'nClean service programme. → "Using calc'nClean", Page 65
■ Clean your appliance with a soft, damp cloth immediately after a service programme to remove any descaling solution residues and prevent corrosion.

Resetting service programmes

Perform the following steps if a service programme is interrupted, e.g. due to a power failure.

1. Empty the container and put the end of the suction pipe in the container.
2. Rinse out the water tank.
3. Fill the water tank with fresh, non-carbonated water up to the "max" marking.
4. Press ok

√ The appliance will rinse itself for approx. 2 minutes.

1. Empty and clean the drip tray.
2. Insert the drip tray and close the door.
3. Restart the service programme.

Using the milk system cleaning programme

Rinse the milk system with water, if necessary. The rinsing process takes approx. 1 minute.

1. Press menu
2. Use and to select "Cleaning and care" and press ok
3. Use and to select "Milk system" and press ok
4. To start the programme, press ok

√ The display will guide you through the programme.
5. Place an empty glass under the outlet system and insert the end of the suction pipe in the glass.
6. Press ok

√ The milk system will now clean itself automatically.

1. Empty the glass and clean the suction pipe.
   √ The program has ended and the appliance is ready for operation.

Tip: If you want to clean the milk system particularly thoroughly, clean it regularly by hand.

→ "Cleaning the milk system",

Using the descaling programme

Run the descaling programme when your appliance prompts you. The process takes approx. 30 minutes.

Requirement: The brewing unit is cleaned.

→ "Cleaning brewing unit", Page 63

1. Press menu
2. Use and to select "Cleaning and care" and press ok
3. Use and to select "De-scale" and press ok
4. To start the programme, press ok

√ The display will guide you through the programme.
5. Empty and insert the drip tray.
6. If there is a water filter, remove it.
7. Press ok
8. Empty the water tank.
9. Fill a container with 0.5 l lukewarm water.
10. Add a Siemens descaling tablet to the water and stir until the tablet is fully dissolved.
11. Pour the descaling solution into the water tank up to the calc mark and press ok
12. Place a container with a capacity of min. 0.5 l under the outlet system.
13. Place the end of the suction pipe in the container and press ak

√ The descaling programme will run for approx. 20 minutes.

1. Rinse the water tank.
2. Press ak
3. If there is a water filter, insert the water filter.

→ "Inserting and activating the water filter", Page 57

1. Press ok

2. Fill the tank with fresh water up to the "max" mark.

3. Press ok

√ The descaling programme takes approx. 1 minute and rinses the appliance.
20. Empty and insert the drip tray.
21. Thoroughly clean the suction pipe of the milk system.
√ The program has ended and the appliance is ready for operation.

Using the cleaning programme

Run the cleaning programme when your appliance prompts you. The process takes approx. 9 minutes.

Requirement: The brewing unit is cleaned.

→ "Cleaning brewing unit", Page 63

1. Press menu
2. Use and to select "Cleaning and care" and press ok
3. Use and to select "Clean" and press ok
4. To start the programme, press ok

√ The display will guide you through the programme.

1. Empty and insert the drip tray.
2. Open the ground coffee compartment.
3. Place one Siemens cleaning tablet into the ground coffee compartment.
4. Close the ground coffee compartment and press ok
5. Place a container with a capacity of min. 0.5 l under the outlet system and press ok

√ The cleaning programme takes approx. 7 minutes.

1. Empty and insert the drip tray.
   √ The program has ended and the appliance is ready for operation.

Using calc'nClean

You can combine the cleaning and descaling programmes using the calc'nClean service programme. Run

en Cleaning and servicing

the calc'nClean programme when your appliance prompts you. The process takes approx. 43 minutes.

Requirement: The brewing unit is cleaned.

→ "Cleaning brewing unit", Page 63

1. Pressmenu
2. Use and to select "Cleaning and care" and press ok
3. Use \ and to select "calc'nClean" and press ok
4. To start the programme, pressok

√ The display will guide you through the programme.
5. Empty and insert the drip tray.
6. If there is a water filter, remove it.
7. Pressok
8. Empty the water tank.
9. Fill a container with 0.5 l lukewarm water.
10. Add a Siemens descaling tablet to the water and stir until the tablet is fully dissolved.
11. Pour the descaling solution into the water tank up to the calc mark and press ak
12. Place a container with a capacity of min. 0.5 l under the outlet system.
13. Place the end of the suction pipe in the container and press ak

√ The descaling programme will run for approx. 20 minutes.
14. Rinse the water tank.
15. Press ok
16. If there is a water filter, insert the water filter. → "Inserting and activating the water filter", Page 57
17. Press ak
18. Fill the tank with fresh water up to the "max" mark.

1. Press ok

√ The programme takes approx. 1 minute and rinses the appliance.
20. Empty and insert the drip tray.
21.Open the ground coffee compartment.
22. Place one Siemens cleaning tablet into the ground coffee compartment.
23. Close the ground coffee compartment and press ok
24. Place a container with a capacity of min. 0.5 l under the outlet system and press ok

√ The cleaning programme takes approx. 7 minutes.

1. Empty and insert the drip tray.
2. Thoroughly clean the suction pipe of the milk system.
   √ The program has ended and the appliance is ready for operation.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
  ▶ Only use genuine spare parts when repairing the appliance.
  If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.

Information on display panel

Fault Cause troubleshooting
Display shows "Close" despite the fact that the door is closed.	Door is not properly closed.	► Press the door firmly shut.
	Appliance is too hot. 1. Disconnect the appliance from the mains.2. Wait 1 hour so the appliance can cool down.
Display shows "Please empty drip tray and reinsert." despite the fact that the drip tray is empty.	Appliance is switched off and does not detect emptying.	1. Switch the appliance on, and remove the drip tray.2. Re-insert the drip tray.
	Drip tray is soiled.	► Clean the drip tray thoroughly.
Display shows "Please refill water tank" despite the fact that the water tank is full.	Water tank is wrongly inserted.	► Insert the water tank correctly.
	Carbonated water is in the water tank.	► Fill the water tank with fresh tap water.
	Float is stuck in the water tank.	1. Remove the water tank.2. Clean the water tank thoroughly.
	New water filter was not rinsed as per instructions.	1. Rinse the water filter according to the instructions.→ "Inserting and activating the water filter", Page 572. Place the water filter into operation.
	Air is in the water filter.	1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape.
Display shows "Please refill water tank" despite the fact that the water tank is full.		2. Reinsert the filter.→ "Inserting and activating the water filter", Page 57
	Water filter is old.	► Insert a new water filter.
	Limescale deposits in the water tank are blocking the system.	1. Clean the water tank thoroughly.2. Start the descaling programme.→ "Using the descaling programme", Page 65
Display shows "Please clean brewing unit, replace and close door.".	Brewing unit is soiled.	► Clean the brewing unit.→ "Cleaning brewing unit", Page 63
	Mechanism of brewing unit is stiff.	► Clean the brewing unit.→ "Cleaning brewing unit", Page 63
	Too much ground coffee in the brewing unit.	► Use no more than 2 level measuring spoons of ground coffee.→ "Cleaning brewing unit", Page 63
Display shows "Voltage (V) incorrect.".	Voltage in the house system is incorrect.	► Only operate the appliance at 220 - 240 V.
Display shows "Please re-start appliance.".	Brewing unit is heavily soiled or cannot be removed.	► Restart the appliance.► Clean the brewing unit.→ "Cleaning brewing unit", Page 63
	Appliance has a fault. 1. Pull out the mains plug and wait 10 seconds.2. Re-insert the mains plug.
Display very frequently shows "calc'nClean".	Decalcified water still contains small amounts of lime.	1. Insert a new water filter.→ "Inserting and activating the water filter", Page 572. Set the corresponding water hardness.→ "Setting the water hardness", Page 52
	Incorrect or too little descaling agent used.	► When descaling, only use suitable tablets.
	Service programme has not been carried out in its entirety.	► Reset the service programme.→ "Resetting service programmes", Page 64

Malfunctions

Fault Cause troubleshooting
Appliance no longer re-sponds.	Appliance has a fault.1.Pull out the mains plug and wait 10 seconds.2.Re-insert the mains plug.
Appliance only dispenses water, not coffee.	Empty bean container is not detected by the appliance.	Pour in coffee beans.
	Coffee shaft on brewing unit is blocked.	Clean the brewing unit.→"Cleaning brewing unit", Page 63
	Beans are too oily and are not falling into the grinder.	Gently tap the bean container.Change the coffee variety.Do not use oily beans.Clean the empty bean container with a damp cloth.
	Brewing unit is not inserted properly.	Slide the brewing unit right back.
Appliance is not dispensing milk froth.	Milk system is soiled.	Clean the milk system in the dish-washer.→"Cleaning the milk system", Page 62
	Milk tube not immersed in milk.	Use more milk.Check whether the milk tube is im-mersed in the milk.
	Heavy build-up of limescale in the appliance.	Descale the appliance.→"Using the descaling pro-gramme", Page 65
No milk intake by the milk system.	The milk system is as-sembled incorrectly.	Assemble the milk system cor-rectly.→"Cleaning the milk system", Page 62
	Milk tube not immersed in milk.	Use more milk.Check whether the milk tube is im-mersed in the milk.
Milk froth is too cold. Milk is too cold.		Use lukewarm milk.
Appliance is not dispensing hot water.	Milk system is soiled.	Clean the milk system in the dish-washer.→"Cleaning the milk system", Page 62
Appliance is not dispensing drinks.	Air is in the water filter.	1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape.2. Reinsert the filter.→ "Inserting and activating the water filter", Page 57► Firmly press the water filter straight down into the tank connection.
	Residues of limescale re-mover are blocking the water tank.	1. Remove the water tank.2. Clean the water tank thoroughly.
There is dripping water on the inner floor of the appli-ance.	Drip tray was removed too soon.	► Wait a few seconds after the last drink was dispensed before remov-ing the drip tray.
Brewing unit cannot be re-moved.	Brewing unit is not in the re-moval position.	► Switch the appliance back on.
Appliance cannot be oper-ated.Change displays.	Appliance is in demo mode.	1. Remove the water tank and fill with fresh cold water.2. Reinsert the water tank.
Grinder won't start.	Appliance is too hot.	1. Disconnect the appliance from the mains.2. Wait 1 hour so the appliance can cool down.
Grinder is not grinding any coffee beans despite full bean container.	Beans are too oily and are not falling into the grinder.	► Gently tap the bean container.► Change the coffee variety.Do not use oily beans.► Clean the empty bean container with a damp cloth.

Problem with results

Fault Cause troubleshooting
Coffee or milk froth quality varies widely.	Build-up of limescale in the appliance.	▸ Descale the appliance.→ "Using the descaling pro-gramme", Page 65
Milk froth quality varies widely.	Milk froth quality depends on the type of milk or plant-based alternative used.	▸ Optimise the result through the se-lection of the milk or vegetable-based drink type.
Coffee is not dispensed or has slowed to a trickle. Set quantity is not reached.	Grinding level is set too fine.	► Set a coarser grinding level. → "Adjusting the grinding level", Page 57
	Heavy build-up of limescale in the appliance.	► Descale the appliance. → "Using the descaling pro-gramme", Page 65
	Air is in the water filter.	1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape.2. Reinsert the filter. → "Inserting and activating the wa-ter filter", Page 57
	Appliance is soiled.	► Clean the brewing unit. → "Cleaning brewing unit", Page 63► Descale and clean the appliance. → "Using calc'nClean", Page 65
	Coffee strength is set too high.	► Reduce the strength of your coffee to e.g. "regular". → "Adjusting the coffee strength", Page 56
Coffee has no crema. Type of coffee is not optimal.		► Use a coffee variety with a higher proportion of Robusta beans.► Use beans with a darker roast.
Coffee is too acidic. Grinding level is set too coarse.		► Adjust the grinder to a finer setting. → "Adjusting the grinding level", Page 57
Type of coffee is not optimal.		► Use a coffee variety with a higher proportion of Robusta beans.► Use beans with a darker roast.
Coffee is too bitter. Grinding level is set too fine.		► Set a coarser grinding level. → "Adjusting the grinding level", Page 57
Coffee tastes burnt. Grinding level is set too fine.		▶ Set a coarser grinding level.→ "Adjusting the grinding level",Page 57
		Type of coffee is not optimal. ▶ Change the coffee variety.
		Coffee temperature setting is too high. ▶ Set the coffee temperature lower.→ "Overview of the basic settings",Page 59
Coffee grounds are not compact and are too wet.	The grinding level is not set optimally.	▶ Adjust the grinder to a coarser or finer setting.→ "Adjusting the grinding level",Page 57
	Too little ground coffee.	▶ Use 2 level measuring spoons of ground coffee.
	Beans are too oily.	▶ Use a different type of bean.

Transportation, storage and disposal

You can find out here how to prepare your appliance for transportation and storage. You will also find out how to dispose of old appliances.

Activate frost protection

Protect your appliance from frost during transport and storage.

ATTENTION!

Residues of liquid in the appliance may damage it during transport or storage.

- Empty the pipe system before transport or storage.

Requirements

■ The appliance is ready to use.
■ The water tank has been filled.

1. Remove the milk container.

2. Clean the brewing unit. → "Cleaning brewing unit", Page 63

3. Place a large container under the outlet system.

4. Press repeatedly until the display shows "Milk froth".

5. Press ml repeatedly until the display shows 240 ml.

6. Press start stop

7. Wait until steam escapes from the appliance.

8. Remove the water tank.

√ The appliance drains itself automatically.

1. If the message "Please refill water tank" appears, ignore it.

2. Empty and clean the water tank and drip tray.

3. Insert the water tank and drip tray.

4. Switch the appliance off and disconnect it from the power supply.

Disposing of old appliance

Valuable raw materials can be re-used by recycling.

1. Unplug the appliance from the mains.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. You can solve many problems yourself by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service. We always find an appropriate solution.

With any warranty claims, we will make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.

Function-relevant genuine spare parts according to the corresponding Eco-design Order can be obtained from Customer Service for a period of at least 7 years from the date on which

your appliance was placed on the market within the European Economic Area.

Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.

Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website.

If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance.

The contact details for Customer Service can be found in the Customer Service directory at the end of the manual or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (E-Nr.) and the production number (FD) on the appliance's rating plate. Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.

Warranty conditions

You can make warranty claims for your appliance under the following conditions.

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Technical specifications

Facts and figures for your appliance can be found here.

Voltage 220-240 V ~
Frequency 50 Hz
Connection rating 1500 W
Maximum static pump pres-sure	15 bar
Maximum capacity of water tank (without filter)	1.7 l
Maximum capacity of bean container	270 g
Length of the power cable 100 cm
Appliance height 37.3 cm
Appliance width 24.9 cm
Appliance depth 42.8 cm
Weight, empty 8-9 kg
Type of grinder Ceramic

Table des matières

Sécurité.... 77

Illustration of a kitchen appliance with two cloud-shaped items on top (no text or symbols)

Conseils

• "doux"
• "normal"
• "fort"
• "très fort"
• "Double Shot"

Four hand-drawn icons showing different types of household items: a towel, a block, a rolled-up document, and a patterned object (no text or symbols)

Conseils

Diagram illustrating two steps of a blue mechanical device with directional arrows indicating process flow.

Illustration of a kitchen appliance with cloud-shaped items and a gridded sink (no text or symbols)

Conşigli

Four symbolic illustrations: a rolled-up document, a rectangular block with X marks, a rolled-up cloth, and a textured surface (no text or symbols)

Consigli

Diagram illustrating a mechanical assembly process with numbered steps and directional arrows indicating movement or force.

Central Service Contacts

AE United Arab Emirates, إِمْلَعَرِابِيُ المَتَّحَدَة

BSH Home Appliances FZE

Round About 13, Plot Nr MO-0532A

Jebel Ali Free Zone - Dubai

Tel.: [phone]*

mailto:[e-mail]

www.siemens-home.bsh-group.com/me

*Sun-Thu 8am to 5 pm (exclude public holidays)

AM AM Armenia, Zujwumufi

ZIG ZAG LLC

Charenci str. 25

Yerevan 375025

Tel.: [phone]

mailto:[e-mail]

www.zigzag.am

www.siemens-home.bsh-group.at

Gate 1, 1555 Centre Road

Clayton, Victoria 3168

Tel.: [phone]*

mailto:[e-mail]

www.siemens-home.bsh-group.com/au

*Mo-Fr: 24 hours

AZ AZ Azärbaycan Respublikası, Azerbaijan

Baku Service Company MMC

Azadliq Pr. 116

Baku

Tel.: [phone]

mailto:[e-mail]

www.ser-cen.az

AZ Azärbaycan Respublikası, Azerbaijan

Yurd Service MMC

50, Bakikhanov Str.

Baku, AZ1007

Tel.: [phone]

mailto:[e-mail]

www.yurd.az

www.siemens-home.bsh-group.com/be

Salman Highway, Tubli-701; Bahrain

Manama

Tel.: [phone]*

mailto:[e-mail]

*Sun-Thu 8am to 6pm (exclude public

holidays)

www.siemens-home.bsh-group.com/ch

CN China, 中国

BSH Home Appliances Service Jiangsu

Co. Ltd.

19F, Jinling Asia Pacific Tower, No.2 Han-

zhong Road, Gulou District

210005 Nanjing, Jiangsu Province

Service Tel.: [phone]*

mailto:[e-mail]

www.siemens-home.bsh-group.cn

*phone rate depends on the network used

CY Cyprus, Kúnpoc

BSH Ikiakes Syskeves-Service

39, Arh. Makaariou III Str.

2407 Egomi/Nikosia (Lefkosia)

Tel.: [phone]

mailto:EGO-CYCustomerSer-

[e-mail]

CYN

Turkish Rep. Of North Cyprus

Argas Limited Company

37 Osman Paşa Cad. K. Çiltlik

Lefkoşa

Tel.: [phone]

mailto:[e-mail]

Turkish Rep. Of North Cyprus

Semson Ticaret Sti. Ltd

Bedrettin Demirel Cad. no 17

Girne

Tel.: [phone]

mailto:[e-mail]

www.siemens-home.bsh-group.com/dk

GB Great Britain BSH Home Appliances Ltd. Grand Union House, Old Wolverton Road, Wolverton Milton Keynes MK12 5PT To arrange an engineer visit, to order spare parts and accessories or for product advice please visit www.siemens-home.bsh-group.com/uk Or call Tel.: [phone]* *Calls are charged at the basic rate, please check with your telephone service provider for exact charges

GE Georgia, UsJusmon30mm Elit Service Ltd. Vake-Saburtalo district, Intersection of Al. Kazbegi ave. and Kavtaradze Str. 0186, Kavtaradze str. 1 Tbilisi Tel.: [phone] mailto:[e-mail]

GR Greece, Ελλάς BSH Ikiakes Siskeves A.B.E. Central Branch Service 17 km E.O. Athinon-Lamias & Potamou 20 14564 Kifisia Τηλέφωνο: 210 4277 600 Τηλέφωνο: 210 4277 701 mailto:[e-mail] www.siemens-home.bsh-group.com/gr

HK Hong Kong, 香港 BSH Home Appliances Limited 香港新界荃灣青山公路388號中染 大廈23樓07室 Unit 07, 23/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, New Territories, Hong Kong Tel.: [phone] (HK) Toll free 0800 030 (Macao) mailto:[e-mail] www.siemens-home.bsh-group.com.hk

IE Republic of Ireland BSH Home Appliances Ltd. M50 Business Park, Ballymount Road Upper, Walkinstown Dublin 12 To arrange an engineer visit, to order spare parts and accessories or for product advice please call Tel.: [phone]* www.siemens-home.bsh-group.com/ie *Calls are charged at the basic rate, please check with your telephone service provider for exact charges

IL Israel C/S/B/ Home Appliance Ltd. 1, Hamasger St., North Industrial Park Lod, 7129801 Tel.: [phone] mailto:[e-mail] www.siemens-home.bsh-group.com/il

IN India, Bhārat, भारत BSH Household Appliances Mfg. Pvt. Ltd. Arena House, Main Bldg, 2nd Floor, Plot No. 103, Road No. 12, MIDC, Andheri East Mumbai 400093 Toll Free 1800 209 1850* www.siemens-home.bsh-group.com/in *Mo-Sa 8am to 8pm (exclude public holidays)

IS Iceland Smith & Norland hf. Noatuni 4 105 Reykjavik Tel.: [phone] www.sminor.is

IT Italia, Italy BSH Elettrodomestici S.p.A. Via. M. Nizzoli 1 20147 Milano (MI) Tel. [phone] mailto:[e-mail] www.siemens-home.bsh-group.com/it

KG Kyrgyzstan, Кыргыз Республикасы OcOO Alfa Systems Jibek Jolu str. 40 Bishkek Tel.: [phone] mailto:[e-mail]

LU Luxembourg BSH électroménagers S.A. 13-15, ZI Breedeweues 1259 Senningerberg Tel.: [phone] Reparaturen: [e-mail] Ersatzteile: [e-mail] www.siemens-home.bsh-group.com/lu

MT Malta Aplan Limited The Atrium The Atrium Mriehel by Pass BKR3000 Birkirkara Tel.: [phone] mailto:[e-mail]

NL Nederland, Netherlands BSH Huishoudapparaten B.V. Taurusavenue 36 2132 LS Hoofddorp Storingsmelding: Tel.: [phone] Onderdelenverkoop: Tel.: [phone] mailto:[e-mail] mailto:[e-mail] www.siemens-home.bsh-group.nl

NO Norge, Norway BSH Husholdningsapparater A/S Grensesvingen 9 0661 Oslo Tel.: [phone] Tel.: [phone] mailto:[e-mail] www.siemens-home.bsh-group.com/no

BSH group is a Trademark Licensee of Siemens AG. Manufacturer's Service for Siemens Home Appliances.

BSH Hausgeräte GmbH

Carl-Wery-Straße 34

81739 München

GERMANY

www.siemens-home.bsh-group.com