NZ64B5067YH - Cooker SAMSUNG - Free user manual and instructions

Product type	Built-in induction hob
Brand	Samsung
Model	NZ64B5067YH
Overall dimensions (W x D x H)	590 x 520 x 55 mm
Cut-out dimensions (W x D)	560 x 480 mm
Number of cooking zones	4 induction zones
Flex Zone	Yes, for large utensils
Power range	0 to 15 + Boost Max
Power supply	230 V ~, 32 A (1N~) or 16 A (2N~ or 2x1N~)
Main functions	Boost Max, Flex Zone, Timer, Pause/Resume, Child lock, Power limit, SmartThings connection, Bluetooth hood control
Safety shut-off	Automatic after 1.5 to 6 hours depending on power level
Residual heat indicator	"H" display as long as the zone is hot
Temperature detection	Automatic reduction in case of overheating
Surface material	Ceramic glass
Cleaning	Ceramic glass cleaner and glass scraper
Smart connection	Integrated Wi-Fi for SmartThings app
Bluetooth	Yes, for compatible Samsung hood control
Child lock	Control panel lock
Repairability	Parts available through Samsung after-sales service

Frequently Asked Questions - NZ64B5067YH SAMSUNG

Which cookware to use on this induction hob?

Use flat-bottomed magnetic utensils (steel, cast iron, stainless steel if a magnet sticks to the bottom). Avoid aluminium, copper, glass and ceramic. A suitability test is available via the appliance menu.

How to clean the hob?

Clean after each use with a specific ceramic glass cleaner and a soft cloth. For stubborn dirt, use a glass scraper. Never use abrasive products or scouring pads.

What does the 'H' display on a cooking zone mean?

The 'H' display indicates residual heat. As long as it is visible, the zone remains hot and may cause burns. Do not touch it or place heat-sensitive objects on it.

How to activate child lock?

Press the Pause and Lock keys simultaneously for about 3 seconds. A beep confirms activation. To deactivate, repeat the operation.

Why does Boost Max not work on all zones at the same time?

The total power is limited to protect internal components. If you activate Boost Max on several zones simultaneously, the appliance automatically reduces power to respect the maximum capacity.

How to use the Flex Zone?

Press the Flex zone key, then adjust the power level with the control bar. This function allows using large utensils (fish kettle, oval dish) on a single extended zone.

What to do if an error code appears (e.g., C0, C1, F0)?

Refer to the Troubleshooting section of the manual. Generally, restart the appliance with the On/Off key. If the problem persists, unplug for 30 seconds. If still present, contact Samsung after-sales service.

How to connect the hob to the SmartThings app?

Turn on the appliance with the On/Off key, activate child lock, then follow the app instructions. Hold down the front right Max Boost key for 3 seconds until the Wi-Fi light flashes.

What is the maximum power of the hob?

The maximum power depends on the connection: up to 7400 W for a 32 A connection. You can limit the power to 3000 W, 4000 W or 7400 W via the power limit setting menu.

Can I use a timer to automatically turn off a cooking zone?

Yes, you can set a timer for each zone. Press the Timer key, then set the duration. Once the time elapses, the zone turns off and a beep sounds.

USER MANUAL NZ64B5067YH SAMSUNG

The following symbols are used in this User Manual: 3

Model name & serial number 3

Safety instructions 3

Disposing of the packaging material 7

Proper disposal of your old appliance 7

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

Installing the hob 8

Safety instructions for the installer 8

Tools you will need 8

Connecting to the mains power supply

Installing into the countertop

Components 11

Before you start 11

Cooking zones 11

Control panel 12

Induction heating 12

Safety shutoff 13

Residual heat indicator 13

Temperature detection 13

Cookware 14

Using the touch buttons 17

Operating noises 17

Initial cleaning 17

Operation 17

Switching the appliance on 17

Switching the appliance off 17

Selecting cooking zone and power level 18

Max Boost 19

Using the Flex zone 19

Timer 19

Pause/Resume 20

Child safety lock 20

Maximum power limit 21

Sound on/off 21

Smart Connect 22

Hood control 22

Maintaining your appliance 23

Hob 23

Light soiling 23

Stubborn soiling 23

Problem dirt 24

Hob frame (option) 24

To avoid damaging your appliance 24

Troubleshooting and service 25

Troubleshooting 25

Service 26

Using this manual

Please take the time to read this owner's manual, paying particular attention to the safety information contained in the following section, before using your appliance. Keep this manual for future reference.

If transferring ownership of the appliance, please remember to pass the manual on to the new owner.

The following symbols are used in this User Manual:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your hob, follow these basic safety precaution.

NOTE

Useful tips, recommendations, or information that helps users manipulate the product.

Model name & serial number

Both the model name and the serial number are labeled underneath the hob base.

For later use, write down the information or attach the additional product label (located on the top of the product) onto the current page.

Model Name

Serial Number

Safety instructions

The safety aspects of this appliance comply with all accepted technical and safety standards. However, as manufacturers we also believe it is our responsibility to familiarize you with the following safety instructions.

WARNING

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

Safety instructions

This Appliance should be allowed to disconnection from the supply after installation. The disconnection may be achieved by having the plug accessible or by incorporating a switch in the fied wiring in accordance with the wiring rules.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

The method of fixing stated is not to depend on the use of adhesives since they are not considered to be a reliable fixing means.

WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.

During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the hob.

WARNING: Accessible parts may become hot during use. Young children should be kept away.

A steam cleaner is not to be used.

Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.

After use, switch off the hob element by its control and do not rely on the pan detector.

The appliance is not intended to be operated by means of an external timer or separate remote-control system.

CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.

The appliance must not be installed behind a decorative door in order to avoid overheating.

WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.

WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.

NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.

WARNING: Danger of fire: Do not store items on the cooking surfaces.

WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

The surfaces are liable to get hot during use.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.

Keep the appliance and its cord out of reach of children less than 8 years.

CAUTION

Be sure the appliance is properly installed and grounded by a qualified technician.

The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or serious malfunction. If your appliance is in need of repair, contact your local service centre. Failure to follow these instructions may result in damage and void the warranty. Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures sufficient protection against contact for electrical units as required by the essential safety standards.

If your appliance malfunctions or if fractures, cracks or splits appear:

• switch off all cooking zones;
• disconnect the hob from the mains supply; and
• contact your local service centre.

If the hob cracks, turn the appliance off to avoid the possibility of electric shock. Do not use your hob until the glass surface has been replaced.

Safety instructions

Do not use the hob to heat aluminium foil, products wrapped in aluminium foil or frozen foods packaged in aluminium cookware.

Liquid between the bottom of the pan and the hob can produce steam pressure. Which may cause the pan to jump.

Always ensure that the hotplate and the base of the pan are kept dry.

The cooking zones will become hot when you cook.

Always keep small children away from the appliance.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

This appliance is to be used only for normal cooking and frying in the home. It is not designed for commercial or industrial use.

Never use the hob for heating the room.

Take care when plugging electrical appliances into mains sockets near the hob. Mains leads must not come into contact with the hob.

Overheated fat and oil can catch fire quickly. Never leave surface units unattended when preparing foods in fat or oil, for example, when cooking chips.

Turn the cooking zones off after use.

Always keep the control panels clean and dry.

Never place combustible items on the hob, it may cause fire.

There is the risk of burns from the appliance if used carelessly.

Cables from electrical appliances must not touch the hot surface of the hob or hot cookware.

Do not use the hob to dry clothes.

Users with Pacemakers and Active Heart Implants must keep their upper body at a minimum distance of 30 cm from induction cooking zones when turned on. If in doubt, you should consult the manufacturer of your device or your doctor. (Induction hob model only)

Do not attempt to repair, disassemble, or modify the appliance yourself.

Always turn the appliance off before cleaning.

Clean the hob in accordance with the cleaning and care instructions contained in this manual.

Keep pets away from the appliance because pets may step on the controls of the appliance, causing an malfunction.

Disposing of the packaging material

WARNING

All materials used to package the appliance are fully recyclable. Sheet and hard foam parts are appropriately marked. Please dispose of packaging materials and old appliances with due regard to safety and the environment.

Proper disposal of your old appliance

WARNING

Before disposing of your old appliance, make it inoperable so that it cannot be a source of danger. To do this, have a qualified technician disconnect the appliance from the mains supply and remove the mains lead.

The appliance may not be disposed of in the household rubbish. Information about collection dates and public refuse disposal sites is available from your local refuse department or council.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung's environmental commitments and product-specific regulatory obligations, e.g. REACH, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/

Installing the hob

WARNING

Be sure the new appliance is installed and grounded only by qualified personnel. Please observe this instruction. The warranty will not cover any damage that may occur as a result of improper installation. Technical data is provided at the end of this manual.

Safety instructions for the installer

• A device must be provided in the electrical installation that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut - outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
• With respect to fire protection, this appliance corresponds to EN 60335 - 2 - 6. This type of appliance may be installed with a high cupboard or wall on one side.
• The installation must guarantee shock protection.
• The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930.
• For protection against moisture, all cut surfaces are to be sealed with a suitable sealant.
• On tiled work surfaces, the joints in the area where the hob sits must be completely filled with grout.
• On natural, artificial stone, or ceramic tops, the snap action springs must be bonded in place with a suitable artificial resin or mixed adhesive.
• Ensure that the seal is correctly seated against the work surface without any gaps. Additional silicon sealant must not be applied; this would make removal more difficult when servicing.
• The hob must be pressed out from below when removed.
  • A board can be installed underneath the hob.
• The ventilation gap between the worktop and front of the unit underneath it must not be covered.

Tools you will need

Pencil Phillips Head Screwdriver Ruler or Straightedge

Safety Glasses Saber Saw Drill

Connecting to the mains power supply

Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.

WARNING

It should be installed suitably by a component or trained person. Shut off power to circuit before connecting wires to circuit.

The heating element voltage is AC 230 V\~. The appliance also works perfectly on networks with AC 220 V\~ or AC 240 V\~. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, eg. automatic line protecting cut - out, earth leakage trips or fuse.

WARNING

The cable connections must be made in accordance with regulations and the terminal screws tightened securely.

WARNING

Once the hob is connected to the mains supply, check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting with suitable cookware.

WARNING

Pay attention (conformity) to phase and neutral allocation of house connection and appliance (connection schemes); otherwise, components can be damaged. Warranty does not cover damage resulting from improper installation.

WARNING

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

01 02 03 0406 05 L N ⊕

1N\~ (32A)

01 220-240 V ~	04 Blue
02 Black 05 Gray
03 Brown 06 Green/Yellow

01 02 03 04 LIL2N 05 06 07

2N\~ (16A): Separate the 2-phase wires (L1 and L2) before connection.

01 220-240 V -	05 Blue
02 380-415 V -	06 Gray
03 Black 07 Green/Yellow
04 Brown

0104 02 03 05 06 L1N1 L2N2 07

2 x 1N\~ (16A): Separate the wires before connection.

01 220-240 V ~	05 Brown
02 Black 06 Gray
03 Blue 07 Green/Yellow
04 220-240 V ~

WARNING

For correct supply connection, follow the wiring diagram attached near the terminals.

Installing into the countertop

Technical diagram showing a 3D object with labeled point A and directional arrow, likely illustrating a mechanical or architectural component.

A. Serial number

NOTE

Make a note of the serial number on the appliance rating label prior to installation. This number will be required in the case of requests for service and is no longer accessible after installation, as it is on the original rating plate on the upperside or underside of the appliance.

NOTE

Pay special attention to the minimum space and clearance requirements.

NOTE

The bottom of the hob is equipped with a fan. If there is a drawer under the hob it should not be used to store small objects or paper, since they could damage the fan or interfere with the cooling if they are sucked into it.

Installing the hob

Normal Installation Type

590 520 44 560 480 min. 55 Max. R25 min. 50

Unit: mm

Flushed Fit Type (Only NZ6*****FK model can be installed)

Diagram of a rectangular storage or rack with directional arrows indicating movement or force (no text or symbols present)

Simple line drawing of an open book or document with a bookmark, placed on a stand (no text or symbols)

Simple line drawing of a two-tiered rectangular structure with vertical supports and diagonal lines (no text or symbols)

Components

Induction hob Bracket Spring

Before you start

Cooking zones

NZ64B5067Y*

0101 02 SAMSUNG

01 Induction cooking zone

02 Control panel

Before you start

Control panel

Control panel - NZ64B5067Y*

0202 03 04 01 0 15 Max S 0 15 Max S :88 88: :88 - 88: 03 0405 06060807

01 On/Off To activate and deactivate the hob.
02 Flex zone To select the flex zone.
03 Control bar	To set a heat setting and increase or decrease the time.
04 Max Max Boost	To activate the function.
05 || Pause	To switch all cooking zones on to the low power setting.
06 Timer	To turn timer on or off and set timer.
07 Display	To show for heat settings, residual heat, and Wi-Fi connection.
08 Lock	Press 3 seconds to lock or unlock the control panel.(Child safely lock)

Induction heating

Diagram of a cooking process showing a steaming pot with heat source, labeled points A, B, and C, and a circuit symbol.

A. Induction coil

B. Induced currents

C. Electronic circuits

• The Principle of Induction Heating: When you place your cookware on a cooking zone and you turn it on, the electronic circuits in your induction hob produce "induced currents" in the bottom of the cookware which instantly raise cookware's temperature.
• Greater speed in cooking and frying: As the pan is heated directly and not the glass, the efficiency is greater than in other systems because no heat is lost. Most of the energy absorbed is transformed into heat.

Safety shutoff

If one of the cooking zones is not switched off or the power level is not adjusted after an extended period of time, that particular cooking zone will automatically switch itself off.

The cooking zones switch themselves off at the following times.

Power level Switch off
1-3 After 6 hours
4-6 After 5 hours
7-9 After 4 hours
10-15 After 1.5 hours

NOTE

If the Hob is overheated because of abnormal operation, I will be displayed. And the Hob will be switched off.

NOTE

If cookware is unsuitable, too small, or no cookware has been placed on the cooking zone, will be displayed. And after 1 minute the corresponding cooking zone will be switched off.

NOTE

Should one or more of the cooking zones switch off before the indicated time has elapsed, see the "Troubleshooting".

Other reasons why a cooking zone will switch itself off

All cooking zones will switch themselves off if liquid boils over on the control panel.

The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, the appliance will need to be switched on again using the On/Off ① key after the liquid or the cloth has been removed.

Residual heat indicator

When an individual cooking zone or the hob is turned off, the presence of residual heat is shown with an .H (for "hot") in the corresponding cooking zone display. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled. You can use the residual heat for thawing or keeping food warm.

WARNING

As long as the residual heat indicator is illuminated, there is a risk of burns.

WARNING

If the power supply is interrupted, the H. symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the hob.

Temperature detection

If for any reason the temperatures on any of the cooking zones were to exceed the safety levels, the cooking zone will automatically reduce to a lower power level. When you have finished using the hob, the cooling fan will continue to run until the hob's electronics has cooled down. And the cooling fan switches itself off depending upon the temperature of the electronics.

Before you start

Cookware

Illustration of a hand holding a tray with a tool, showing a circular motion arrow (no text or symbols)

Use flat-bottomed cookware that completely contacts the entire cooking zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.

• Use cookware made with the correct material for induction cooking.
• Use quality cookware with heavier bottoms for better heat distribution. This gives best cooking results.
• Match the cookware size to the quantity of food being prepared.
• Do not let cookware boil dry. This may cause permanent damage in the form of breakage, fusion, or marring that can affect the ceramic hob. (This type of damage is not covered by your warranty).
• Do not use dirty cookware or cookware with heavy grease buildup. Always use cookware that is easy to clean after cooking.

CAUTION

• The cooking zones may appear cooled down after they have been turned off. However, the glass surface may be hot from residual heat transferred from the cookware. The risk of burns is still present.
• Do not touch hot cookware directly with your hands. Always use oven mitts or pot holders to protect your hands from burns.
• Do not slide cookware across the hob surface. Doing so may permanently damage the hob.

Cookware for induction cooking zones

The induction burner can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.

Material Suitability
Steel, enameled steel, cast iron	Yes
Stainless steel	Yes (If magnet sticks to the bottom of the cockware)
Aluminum, copper, brass, glass, ceramic, porcelain	No

NOTE

• Cookware appropriate for induction cooking is labelled as suitable by the manufacturer.
• Certain cookware can make noises when being used on induction cooking zones.
  • These noises do not indicate that the hob is malfunctioning and do not affect its operation in any way.
• Special stainless-steel cookware may not be suitable for induction cooking. Check if the base of the cookware is attracted by a magnet.

Cookware sizes for induction cooking zones

Induction cooking zones adapt automatically to the bottom size of the cookware up to a certain limit. However, the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone. For best results, use cookware whose ferromagnetic diameter match that of a burner. If the cookware is not sensed by the burner, try a bigger sized burner.

NOTE

For Cookware diameter, please refer to the model's Cooking zones specifications.

Other induction cookware

Some cookware has thin magnetic material on the bottom to work with an induction heating hob. These cookware has weak magnetism and may not work well. (Weak magnetism means a magnet does not stick firmly or the area where the magnet sticks is small.)

Diagram illustrating magnetic field lines around a circular structure with labeled points A and B

A. Area where magnet does not stick
B. Area where magnet sticks

- Even though cookware are designed for an induction hob, the heating performance could be weak or sometimes the hob may not detect the cookware depending on the size and strength of the magnetic area on the bottom of the cookware.

When using large cookware with a smaller ferromagnetic element, only the ferromagnetic element heats up. Consequently, heat might not be uniformly distributed.

Suitability test

Simple line drawing of a frying pan with a U-shaped magnet above it (no text or symbols)

Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.

• You can recognise good cookware by their bases. The base is supposed to be as thick and flat as possible.
• When buying new cookware, pay special attention to the diameter of the base. Manufacturers often give only the diameter of the upper rim.
• Do not use cookware which have damaged bases with rough edges or burrs. Damaged cookware can scratch the ceramic hob permanently if you slide them across the surface.
• When cold, cookware bases are normally bowed slightly inwards (concave). They must not be bent outwards (convex).
• If you want to use a special type of cookware, for example, a pressure cooker, a simmering pan, or a wok, please follow the manufacturer's instructions.

Before you start

Correct positioning

Correct Incorrect
Flat-bottomed cookware and straight sides	Cookware with curved or warped bottoms or sides
The cookware meets or exceeds the recommended minimum size for the cooking zone.	The cookware does not meet the minimum size required for the current cooking zone.
The cookware rests completely on the hob surface.	The cookware rests on the hob trim or does not rest completely on the hob surface.
The cookware is properly balanced. The heavy handle causes the cookware to tilt.

Energy saving tips

Illustration showing three cooking pots with checkmarks and X marks indicating cooking difficulty

Diagram showing two cooking pots with checkmark symbols indicating cancellation or rejection

Follow these tips to save power consumption.

• Always put cookware on a cooking zone before you turn the corresponding burner on.
- Keep the cooking zones and cookware bases clean. Otherwise, more power will be consumed.
- Firmly close the cover of cookware if available. This will reduce power consumption.

- Turn the working burner off before the end of the cooking time. Use the residual heat to keep food warm.

Cookware suitability test

You can test cookware to see if they are suitable for use with the product.

1. Press the On/Off ① key for 1-2 seconds to turn on the hob.
2. Press the Lock 🔒 key for 3 seconds to activate the child safety lock.
3. Press the right front Timer ⏻ key for 3 seconds to activate the cookware suitability test mode.
4. Place the cookware on the one of the cooking zones, and then press and hold the Max Boost key for 3 seconds.

Display Description
0 Cookware is unsuitable
1 - 7 Cookware is suitable, but inefficient
8 - 10 Cookware is suitable

Operation

Using the touch buttons

To operate the touch buttons, touch the desired button with the tip of your pointed finger until the relevant displays illuminate or go out, or until the desired function is activated. Ensure that you are touching only one button when operating the appliance. If your finger is too flat on the button, an adjacent button may be actuated as well.

Operating noises

If you can hear.

• Cracking noise: cookware is made of different materials.
• Whistling: you use more than two cooking zones and the cookware is made of different materials.
  • Humming: you use high power levels.
• Clicking: electric switching occurs.
  • Hissing, Buzzing: the fan operates.

The noise are normal and do not refer to any defects.

WARNING

Do not use cookware of different size and material. Using cookware of different sizes or materials may cause noises and vibrations.

NOTE

Using low power levels (1-5) may cause clicking noises.

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic hob glass cleaner.

WARNING

Do not use caustic or abrasive cleaners. The surface could be damaged.

Switching the appliance on

The appliance is switched on using the On/Off ① key. Press the On/Off ① key for approximately 1-2 seconds.

NOTE

After the On/Off ① key has been actuated to switch on your appliance, a power level must be selected within approximately 20 seconds. Otherwise, the appliance will switch itself off for safety reasons.

Switching the appliance off

To completely switch off the appliance, use the On/Off ① key. Press the On/Off ① key for approximately 1-2 seconds.

NOTE

After switching off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an H. Two steps for "hot". The temperature is lowered, H, will be disappeared.

Operation

Selecting cooking zone and power level

1. For selecting the cooking zone, press the corresponding Control bar.
2. For setting and adjusting the power level, use the Control bar.

Control bar

0——15—Max

NOTE

If more than one key is pressed for longer than 8 seconds, d0 will show in the cooking zone display.

Suggested settings for cooking specific foods

The numbers in the table below are guidelines. The power level required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.

Power level Cooking method Examples for Use
14-15	Warming / Sautéing / Frying	Warming large amounts of liquid, boiling noodles, searing meat, browning goulash, braising meat
8-11 Intensive frying		Steak, sirloin, hash browns, sausages, pancakes / griddle cakes
7-10 Frying		Schnitzel / chops, liver, fish, rissoles, fried eggs
5-7 Boiling		Cooking up to 1.5 l liquid, potatoes, vegetables
2-4	Steaming / Stewing / Boiling	Steaming and stewing of small amounts of vegetables, boiling rice and milk dishes
1-2 Melting		Melting butter, dissolving gelatine, melting chocolate

NOTE

You will need to adjust the power level according to specific cookware and foods.

Max Boost

The Max Boost function makes additional power available to the each cooking zones. (example: bring a large volume of water to the boil) After Max Boost times, the cooking zones automatically sets back to the highest heal setting.

NOTE

• In certain circumstances, the Max Boost function may be deactivated automatically to protect the internal electronic components of the hob. For example, it is impossible to output max power on Flex zone rear and Flex zone front at the same time.
  • Refer to your model's Cooking zones specification for Max Boost time.

Power management

The cooking zones have a maximum power available to them. If this power range is exceeded by switching on the Max Boost function, Power Management automatically reduces the power level of cooking zone. After then, the display changes from the set power level to maximum possible power level.

Using the Flex zone

The Flex function can operate complete 1 side cooking zone for using large size cookware. (example: oval cookware, fish kettle)

1. Press the Flex zone ☐ key.
2. For setting and adjusting the power level, use the Control bar.

NOTE

• Press the Flex zone ☐ key during operating, Flex zone function will be off.
• If you press the Flex zone ☐ key while each burner operation different level, burner set at a high level.

Timer

Using the timer as a safety shutoff

If a specific time is set for a cooking zone, the cooking zone will shut itself off once this period of time has elapsed. This function can be used for multiple cooking zones simultaneously.

Setting the timer

The cooking zone(s) for which you want to apply the safety shutoff must be switched on.

1. Press the Timer 🔒 key.
2. Set timer by repeatedly pressing the Timer ⏻ key.
3. To cancel the timer settings, hold the Timer ⏻ key for 3 seconds.

NOTE

• To change the settings quicker, press and hold any of the Timer ⏻ key until the desired value is reached.
• When the timer is terminated, it sounds a beep several times. And then the cooking zone will be turned off.

Operation

Pause/Resume

The Pause/Resume function simultaneously switches all cooking zones that are switched on to the low power setting and then back to the power level that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call.

When the Pause/Resume function is activated, all keys except for the Pause II, Lock 🔒 and the On/Off ☑ keys are disabled.

To resume cooking, press the Pause II key again.

	Control Panel Display
To Switch On	Press the Pause | key	''
To Switch Off	Press the Pause | key	Return to previous power level

Child safety lock

You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface. Also the control panel, with the exception of the On/Off ① key (Only turn off control), can be locked in order to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.

Switching the child safety lock On/Off

1. Press the Lock 🔒 key for approximately 3 seconds. An acoustic signal will sound as confirmation.
2. Press any key. L will appear in the displays, indicating the child safety lock has been activated.
3. For switching the child safety lock off, press the Lock 🔒 key again for 3 seconds. An acoustic signal will sound as confirmation.

NOTE

• Regardless of power on/off, child lock is activated.
• You can set the child safety lock during cooking. To turn off the burner with the child safety lock on, press the On/Off① key.

Maximum power limit

This function allows you to adjust the maximum power of the unit.

1. Keep the power off.
2. Press the left front Max Boost key and left rear Timer ⏻ key at the same time for approximately 3 seconds.
3. Press the right front Timer ⏻ key for approximately 3 seconds.
4. Press the left front Timer ⏻ key for approximately 1.5 seconds. The displays will show P and current maximum power.
5. You can adjust the power limit using the Pause II key. (3000 W, 4000 W, 7400 W)
6. Press the On/Off ⏻ key to set the setting.

NOTE

In low-power (3000 W, 4000 W) mode, the power level will be adjusted automatically.

Sound on/off

1. Press the On/Off ① key for approximately 1-2 seconds.
2. Press the right front Timer ⏻ key for 2 seconds within 10 seconds after the power has turned on.
3. Sound will turn off and will be displayed in the display.
4. To change the sound setting, repeat steps 1 and 2. Sound will turn on and On will be displayed in the display.

NOTE

It is not possible to change the sound settings after 10 seconds from turning the power on.

Operation

Smart Connect

The hob has built in Wi-Fi module that you can use to sync the hob with the SmartThings app. On the smartphone app, you can:

• monitor the operating status and the power level settings of the hob elements.

• monitoring the timer settings.

Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.

How to connect the hob

Before you can use the remote features of your Samsung hob, you must pair it to the SmartThings app.

1. Download and open the SmartThings app on your smart device.
2. Press the Pause 11 key for approximately 5 seconds to turn on the "AP".
3. While the connection is being made, the Wi-Fi indicator will links. Once the process is complete, the indicator glows without blinking. Now the hob is connected successfully.
4. If the Smart Connect Wi-Fi indicator does not turn on, follow the instruction in the app to reconnect.

NOTE

• Make sure to set the Smart Connect function only when no hob operation is in process.
• For further instructions, refer to the web manual at www.samsung.com

Wi-Fi On/Off

To change the Wi-Fi On/Off, repeat steps 1 to 3.

1. Press the On/Off ① key for approximately 1-2 seconds to turn the hob on.
2. Press the Lock ☑ key for approximately 3 seconds to turn on the child safety lock.
3. Press the right front Max Boost key for approximately 3 seconds.

Hood control

This product features a Bluetooth device that you can use to connect the hob to Samsung hood control models. Through the Bluetooth connection, you can use the hood control function on the SmartThings app.

To find out more about Samsung hood control-enabled models, visit www.samsung.com.

To connect to a hood control model

1. Follow the Bluetooth instructions of the hood control model and activate the Bluetooth connection.
2. Press and hold the right front Timer ⏻ and Pause II keys simultaneously to make the Bluetooth connection. When the Bluetooth connection is successfully established, b appears on the display.

NOTE

• If the Smart Connect connection is not successful, you cannot use the SmartThings app to monitor and control the hood.
• Without a Smart Connect connection to the hob, you can use a Bluetooth connection to pair the hob with the hood and sync them. To do this, follow steps 2 and 3 above.

Maintaining your appliance

Hob

WARNING

Cleaning agents must not come into contact with a heated ceramic glass surface. All cleaning agents must be removed with adequate amounts of clean water after cleaning because they can have a caustic effect when the surface becomes hot. Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or abrasive pan cleaners.

NOTE

Clean the ceramic glass surface after each use when it is still warm to the touch. This will prevent spillage from becoming burnt onto the surface. Remove scales, watermarks, fat drippings and metallic discolouration with the use of a commercially available ceramic glass or stainless steel cleaner.

Light soiling

1. Wipe the ceramic glass surface with a damp cloth.
2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the surface.
3. Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner.
4. Wipe the ceramic glass surface using adequate amounts of clean water and rub dry with a clean lint - free cloth.

Stubborn soiling

Illustration of a hand using a power tool to clean or store items (no text or symbols visible)

1. To remove food that has boiled over and stubborn splashes, use a glass scraper.
2. Place the glass scraper at an angle to the ceramic glass surface.
3. Remove soiling by scraping with the blade.

NOTE

Class scrapers and ceramic glass cleaners are available from specialty retailers.

Maintaining your appliance

Problem dirt

Abstract diagram with curved lines and scattered gray shapes, no text or symbols present

1. Remove burnt-on sugar, melted plastic, aluminium foil or other materials with a glass scraper immediately and while still hot.

WARNING

There is a risk of burning yourself when the glass scraper is used on a hot cooking zone:

1. Clean the hob as normal when it has cooled down. If the cooking zone on which something has melted has been allowed to cool, warm it up again for cleaning.

NOTE

Scratches or dark blemishes on the ceramic glass surface, caused, for example, by a pan with sharp edges, cannot be removed. However, they do not impair the function of the hob.

Hob frame (option)

WARNING

Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull blemishes will appear.

1. Wipe the frame with a damp cloth.

2. Moisten dried debris with a wet cloth. Wipe and rub dry.

To avoid damaging your appliance

• Do not use the hob as a work surface or for storage.
• Do not operate a cooking zone if there is no pan on the hob or if the pan is empty.
• Ceramic glass is very tough and resistant to temperature shock, but it is not unbreakable. It can be damaged by a particularly sharp or hard object dropping onto the hob.
• Do not place pans on the hob frame. Scratching and damage to the finish may occur.
• Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling agents, onto the hob frame, since such liquids can cause dull spots.
• If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts, it should be cleaned off immediately with a kitchen scraper while it is still hot. If allowed to cool, it may damage the surface when removed.
• Keep all items and materials that could melt, for example, plastics, aluminium foil and oven foils, away from the ceramic glass surface. If something of this nature melts onto the hob, it must be removed immediately with a scraper.

Troubleshooting and service

Troubleshooting

A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

WARNING

Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

Problem Possible cause Solution
What should I do if the cooking zones are not functioning?	The fuse in the house wiring is not intact.	If the fuses trip a number of times, call an authorised electrician.
What should I do if the cooking zones will not switch on?	The On/Off 1 key was accidentally actuated.The control panel is partially covered by a damp cloth or liquid.	The appliance is properly switched on.Clean the control panel.
What should I do if the display except for H, h the residual heat indicator suddenly disappears?	The On/Off 1 key was accidentally actuated.The control panel is partially covered by a damp cloth or liquid.	The appliance is properly switched on.Clean the control panel.
What should I do if, after the cooking zones have been switched off, residual heat is not indicated in the display	The cooking zone was only briefly used and therefore did not become hot enough.	If the cooking zone is hot, please call a local service centre.

Information code	Possible cause Solution
C0	There is a problem with the burner temperature sensor.	Restart the appliance using the On/Off1 key.If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance and try again. If the problem still continues, contact a local service centre.
C1	The temperature is sensed higher than specified.
C2	There is a problem with the PBA sensor.
A2	The DC Motor fails to operate because of problems with the PCB or wiring, or electrical disturbance on the motor blade.
d0	A key is being pressed for more than 8 seconds.	Check if the key is wet or is being pressed.If the problem continues, restart the appliance using the On/Off1 key. If the problem still continues, contact a local service centre.
F0	Communications between main and sub PCBs fail.	Restart the appliance using the On/Off1 key.If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance. If the problem still continues, contact a local service centre.
F2	The touch-enabled IC communicates abnormally.
UP	It is out of normal voltage (220 ~ 240 V).	Check home power environment.
U	If the cooking container is not suitable for the induction, or operates without the cooking container, it is displayed.	Use a cooking container suitable for inductions.

Troubleshooting and service

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

- The control panel is partially covered by a damp cloth or liquid.

• The child safety lock is on. and display L.

What should I do if the d0 display is illuminated?

Check for the following:

- The control panel is partially covered by a damp cloth or liquid. To reset, press the On/Off① key.

- If liquid has overflowed on control panel, please wipe the liquid.

What should I do if the [ ] display is illuminated?

Check for the following:

• The hob is overheated because of abnormal operation.

• After hob is cooled down, press the On/Off ① key for resetting.

What should I do if the □ display is illuminated?

Check for the following:

- Cookware is unsuitable, too small, or no cookware has been placed on the cooking zone.

- If you use suitable cookware, displayed message will automatically disappear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

- When you have finished using the hob, the cooling fan runs by itself for cooling down.

• After the hob's electronics has cooled down or elapsed max time (10 minutes) the cooling fan will be turned off.

- If you request a service call because of an information made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section "Troubleshooting".

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

• What form does the problem take?

• Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

- Model description

• S/N code (15 digits)

We recommend that you record the information here for easy reference.

- Model:

- Serial number:

When do you incur costs even during the warranty period?

- If you could have remedied the problem yourself by applying one of the solutions provided in the section "Troubleshooting".

- If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

Memo

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT
AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support
BELGIUM 02-201-24-18		www.samsung.com/be/support(Dutch)www.samsung.com/be_fr/support(French)
DENMARK 707 019 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com/fi/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
GERMANY 06196 77 555 77 www.samsung.com/de/support
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
CYPRUS	8009 4000 only from landline, toll free	www.samsung.com/gr/support
GREECE	80111 SAMSUNG (80111 726 7864) only from land line([phone] from mobile and land line	www.samsung.com/gr/support
LUXEMBURG 261 03 710 www.samsung.com/be_fr/support
NETHERLANDS	088 90 90 100	www.samsung.com/nl/support
NORWAY	21629099	www.samsung.com/no/support
PORTUGAL	210 608 098Chamada para a recle fixa nacionalDias úteis das 9h às 20h	www.samsung.com/pt/support
SPAIN	91 175 00 15	www.samsung.com/es/support
SWEDEN 0771-400 300 www.samsung.com/se/support
SWITZERLAND	0800 726 786	www.samsung.com/ch/support(German)www.samsung.com/ch_fr/support(French)
UK	0333 000 0333	www.samsung.com/uk/support
IRELAND (EIRE)	0818 717100	www.samsung.com/ie/support

COUNTRY CALL OR VISIT US ONLINE AT
ALBANIA 045	620 202 www.samsung.com/ai/support
BOSNIA	055 233 999	www.samsung.com/ba/support
NORTH MACEDONIA	023 207 777 www.samsung.com/mk/support
BULGARIA	0800111 31 - Безплатан за всички оператори *3000 - Цена на един градски разговор или според тарифата на мобилищят оператор 09:00 до 18:00 - Понеделник до Петък	www.samsung.com/bg/support
CROATIA	072 726 786	www.samsung.com/hr/support
CZECH	800 - SAMSUNG (800-726786)	www.samsung.com/cz/support
HUNGARY	0680SAMSUNG (0680-726-7864)	www.samsung.com/hu/support
MONTENEGRO	020 405 888	www.samsung.com/support
POLAND	801 172 678' lub [phone]* *(opfata według taryfy operatora)	http://www.samsung.com/pl/support/
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SERBIA	011 321 6899 www.samsung.com/rs/support
SLOVAKIA	0800 - SAMSUNG (0800-726 786)	www.samsung.com/sk/support
LITHUANIA 8-800-77777 www.samsung.com/lt/support
LATVIA	8000-7267	www.samsung.com/iv/support
ESTONIA	800-7267	www.samsung.com/ee/support
SLOVENIA	080 697 267 (brezplačna številka)	www.samsung.com/si/support
KOSOVO	038 40 30 90	www.samsung.com/support

Diagram showing a device with labeled component 'A' and directional arrow, likely illustrating a process or assembly.

A. Numéro de série

REMARQUE:

Diagram of a rectangular storage or rack with directional arrows indicating movement or force (no text or symbols present)

Simple line drawing of an open book or document with a bookmark, placed on a stand (no text or symbols)

Composants

Diagram of a cooking process showing a pot with heat source, heating element, and circuit connections labeled A, B, and C.

Illustration of a hand holding a tray with a tool, showing rotational motion arrows (no text or symbols)

Diagram illustrating magnetic field lines around a circular structure, labeled A and B with directional arrows and circular patterns.

Illustration of a frying pan with a U-shaped magnet above it (no text or symbols)

Illustration of a hand using a power tool to clean or store items (no text or symbols visible)

Simple line drawing of a bowl with a glass inside, no text or symbols present

Diagram showing a device with labeled component 'A' and an arrow pointing to it, likely illustrating a process or assembly.

A. Seriennummer

HINWEIS

mind. 500 mm mind. 150 mm

Normale Einbauart

590 520 44 560 480 mind. 55 max R25 mind. 50

Gerät: mm

Diagram of a rectangular storage or rack with directional arrows indicating movement or force (no text or symbols present)

Simple line drawing of an open book or document with a bookmark, placed on a stand (no text or symbols)

Simple line drawing of a two-tiered rectangular structure with vertical supports and diagonal lines (no text or symbols)

Komponenten

Diagram of a heating setup with labeled components A, B, and C showing heat flow from a pot to a power source.

Illustration of hands performing a circular motion exercise with arrows indicating rotation (no text or symbols)

Diagram illustrating magnetic field lines around a circular structure, labeled A and B with directional arrows and circular elements.

Illustration of a frying pan with a U-shaped magnet above it (no text or symbols)

Illustration showing three cooking pots with checkmarks and X marks indicating cooking resistance or failure.

Illustration showing two cooking pots with checkmarks and a crossed X symbol, likely indicating cancellation or rejection.

Illustration of a hand using a power tool to clean or store items (no text or symbols visible)

Simple line drawing of a bowl with a glass inside, no text or symbols present

Diagram showing a device with labeled component 'A' and an arrow indicating direction or movement

A. Numero di serie

NOTA

Diagram of a rectangular storage unit with directional arrows indicating movement or force (no text or symbols)

Simple line drawing of an open book or document with a bookmark, placed on a stand (no text or symbols)

Simple line drawing of a two-tiered rectangular structure with vertical supports and diagonal lines (no text or symbols)

Componenti

0202 01 03 04 03 0405 0 Max S 0 Max S II 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 0 Max S 06060807

Diagram of a heating setup with labeled components A, B, and C showing heat flow from a pot to a power source.

Illustration of a hand holding a tray with a tool, showing motion arrows (no text or symbols)

Diagram illustrating magnetic field lines around a circular structure, labeled A and B with directional arrows and symbols.

Illustration of a frying pan with a U-shaped magnet above it (no text or symbols)

Illustration showing two cooking pots with checkmarks and an X symbol, likely indicating a cooking or inspection process.

Illustration of a hand using a power tool to clean or store items (no text or symbols visible)

Simple line drawing of a bowl with a glass inside, no text or symbols present

Diagram showing a device with labeled component 'A' and an arrow pointing to it, likely illustrating a process or assembly.

A. Serienummer

OPMERKING