24V-SUV1 - Toys Snow Joe - Free user manual and instructions
Find the device manual for free 24V-SUV1 Snow Joe in PDF.
| Product Type | Kids Ride-On SUV (toy) |
| Brand | Snow Joe |
| Model | 24V-SUV1 |
| Age Range | 3 to 7 years |
| Max. Load Capacity | 30 kg |
| Net Weight | 20.5 kg |
| Power Supply | 24V 4.0Ah Lithium-Ion Battery (model 24VBAT) |
| Charger | iON+ 24V (24VCHRG-QC): Input 120V~60Hz, 75W, Output 26V, 2.2A |
| Charging Time | Approx. 1 hour 50 minutes |
| Motors | Two 35W motors each |
| Speeds | Forward (2/3.5/5 km/h), Park, Reverse |
| Audio System | Bluetooth, AUX, USB, Micro SD, pre-loaded tracks |
| Controls | Steering wheel, accelerator pedal, on/off button, gear shift |
| Remote Control | Forward/reverse, left/right, brake, speed adjustment, pairing |
| Remote Control Batteries | 2 x AAA (not included) |
| Lighting | Front headlights, rear red lights |
| Safety | 4-point harness, roll bars, lockable hood, emergency stop |
| Maintenance and Cleaning | Clean with a damp cloth; do not use solvents |
| Storage | Indoors in a dry place, ideal temperature 10-30°C |
| Spare Parts | iON+ 24V batteries (2.0/2.5/4.0/5.0 Ah), single or double charger |
| Warranty | 2 years for residential use |
Frequently Asked Questions - 24V-SUV1 Snow Joe
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USER MANUAL 24V-SUV1 Snow Joe
A Division of Snow Joe®, LLC Model 24V-SUV1 Form No. SJ-24V-SUV1-880E-M
IMPORTANT!
Safety Instructions
All Operators Must Read These Instructions Before Use
Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.
General Safety
WARNING! This product is designed for outdoor use by children between the age of 3-7. To reduce the risk of injury, adult supervision is required at all times. Never use it in roadways, around motor vehicles, steep inclines, steps, swimming pools or other bodies of water. Do not use indoors.
Before starting up your ride-on SUV, please check it carefully for any defects. If you find any, do not start up your product. Contact your authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).
⚠ WARNING! When using the ride-on SUV, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury. These include:
- Limited to one person – Ensure that there is only one person in the ride-on SUV at any given time. The maximum weight capacity of this product is 66 lbs (30 kg). Do not overload the product.
- Assembly – All assembly and adjustments must be performed by an adult. Ensure that all fasteners are securely tightened. Keep children away from all loose parts and components.
- Know your product – Know how to start and stop the product. Be thoroughly familiar with the controls and ensure they are functioning properly.
- Avoid unintentional starting – Ensure the on/off button is in the off position before installing the battery. Even if you some how manage to, do not carry the ride-on SUV with your finger on the on/off button. To avoid sudden unintended acceleration, do not stand on the throttle.
- Moving parts – Keep hands and feet away from moving parts such as the wheels, axles or motors.
- Gear shifter – Do not change gears while the ride-on SUV is in motion.
- Hazards – Do not use on smooth floors such as marble. Be aware of any potential obstacles or hazards. If the ride-on SUV strikes an obstacle, follow these steps:
- Stop the ride-on SUV.
-
Inspect for damage.
• Repair any damage before restarting the product. -
Dress properly – Do not wear loose clothing or jewelry as such articles can become caught in moving parts. Tie up long hair. Always wear shoes and a helmet.
- Sit properly – Do not stand on the seat or roll bar. Always wear the 4-point racing harness while driving.
- Remove the battery – Turn off the ride-on SUV and remove the battery when not in use, when clearing jammed material, before making adjustments, before storing, or before performing any maintenance.
- Store indoors – When not in use, the ride-on SUV should be stored indoors in a dry place out of the reach of children.
- Avoid water – Do not use the ride-on SUV in rain or in damp or wet locations. Do not allow water or any other liquids to get on the product or the remote.
- Noise and vibrations – Observe any noise-prevention regulations. If the ride-on SUV should start to vibrate abnormally, stop the machine and inspect it thoroughly for damage.
Maintenance + Storage
⚠ WARNING! Do not use detergents, acids, alkaline solutions, bleaches or solvents such as acetone to clean your tool. These substances may damage the plastic housing of the machine.
- Inspect the tool – Before use, visually inspect the product for any loose fasteners or damaged parts.
- Replacement parts – Inspect the product for worn, missing, or damaged parts. When servicing this unit, use only identical replacement parts. Replace or repair damaged parts immediately. Contact the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
- Store indoors – When not in use, the tool should be stored indoors in a dry place out of the reach of children.
Battery & Charger Safety Instructions
We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care of high-performance batteries are the main factors responsible for product damage and/or personal injury.
⚠ WARNING! Use only approved replacement batteries; other batteries may damage the product and cause it to malfunction, which can lead to serious personal injury.
⚠ WARNING! Do not use a battery pack or product that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not modify or attempt to repair the product or the battery pack except as indicated in the instructions for use and care. Do not modify the electronic components of the product or the remote.
Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.
⚠️CAUTION! To reduce the risk of injury, use only official 24V iON+ designated chargers with the 24V iON+ battery pack. The use of other batteries or chargers poses a risk of fire, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter, such misuse will permanently disable or damage the battery pack.
⚠ WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.
- Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.
- Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is 41^ F ( 5^ C) to 105^ F ( 40.5^ C). Do not charge the battery outside in freezing weather; charge it at room temperature.
- Maintain charger cord – When unplugging the charger, pull the plug, not the cord from the receptacle to reduce the risk of damage to the power cord. Never carry the charger by its cord. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use a charger with a damaged cord or plug. Replace a damaged charger immediately.
- Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
- Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers.
- Do not expose the product or battery pack to fire – Exposure to fire or temperatures above 265°F (130°C) may cause the battery pack to explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are ignited.
- Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped from a height of more than 3 feet (1 meter), run over or have been damaged in any way. Even if the housing of the battery pack appears to be undamaged, the battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
- Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger is damaged, contact an authorized Snow Joe ^® + Sun Joe ^® dealer or call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
- Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If damaged, battery chemicals will react violently with air. Use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery chemicals, wash the affected area with soap and water. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
- Risk of short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paperclips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.
- Adults only – The battery should be handled and charged by adults only. Never allow children access to the battery.
- Store your battery pack and charger in a cool, dry place – Ideally, store the battery pack at 59°F (15°C) and charged to at least 40%. Do not store the battery pack or charger where temperatures may exceed 105°F (40.5°C), such as in direct sunlight or inside a vehicle, or where temperatures may drop below 41°F (5°C).
NOTE: Prevent the battery pack from freezing. Battery packs that were stored below 32^ F ( 0^ C) for more than 60 minutes must be discarded.
- Charge before use – The battery pack supplied with your ride-on SUV is only partially charged. The battery pack has to be fully charged before using the product for the first time.
- Battery Aging – Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your ride-on SUV, and therefore pose a safety risk.
- Do not exhaustively discharge battery packs – A complete discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. For optimum battery performance, charge the battery pack frequently. Place the battery pack in storage only after it has been fully charged.
- Do not overload battery packs – Protect the product and batteries from overloading. Overloads will quickly result in overheating and cell damage inside the battery housing even if it is not apparent externally. For safety reasons, the integrated protective cutoff will activate to switch off the equipment. After regular use, allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
IMPORTANT! Do not attempt to turn on the product if the protective cut-off has been activated. This may damage the battery pack.
- Outlet voltage – Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
- Charger use – Do not use the supplied battery charger to charge other types of battery packs or tools.
- Do not overcharge battery packs – Do not exceed the maximum charging times. Frequently overcharging the battery pack will result in cell damage. Do not leave batteries in the charger for days on end.
- Battery pack abnormalities – Do not use batteries that have suffered swelling or deformation or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
- Electrostatic discharge – When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. To avoid electrostatic discharges, never touch the battery terminals.
- Battery Installation – Ensure the battery pack is properly seated in the battery compartment. If not properly installed, the battery may some how fly out of the battery compartment, out the hood, over the windshield and hit the child in the unlikely event of a rollover.
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the product before attempting to assemble and operate.
| Symbols Descriptions Symbols Descriptions | |||
![]() | READ THE OPERATOR'S MANUAL – Read, understand, and follow all instructions in the user manual before attempting to assemble and operate. | ![]() | SAFETY ALERT – Indicates a precaution, a warning, or a danger. |
![]() | Wear a helmet while driving the ride-on SUV. | ![]() | WARNING! Do not expose the unit to rain or wet conditions. Keep dry. |
![]() | Store indoors. Never store the ride-on SUV outdoors. | ||
Know Your Kids Ride-On SUV
Read the owner's manual and safety instructions carefully before operating the ride-on SUV. Compare the illustration below to the product in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference.

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1 2 3 4 5 6 8 9 10 11 12 7 13 14 15 21 20 19 18 17 16- Infotainment
- Music button
- Steering wheel
- Horn
- On/Off button
-
Gear shift
-
Tail light
- Rear roll bar frame
- Seat
- Side roll bar frame
- Windshield
-
Side-view mirror
-
Hood
- Hood latch
- Head light
- Wheel
- Door
-
Remote
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24V iON+ lithium-ion battery charger (24VCHRG-QC)
- 24V iON+ lithium-ion battery (24VBAT) featuring exclusive EcoSharp® technology
- Gas pedal
Technical Data
Dual Motors.... 35 W each
Speed Settings..... 1.2 mph | 2.2 mph (default) | 3.1 mph
(2 km/h | 3.5 km/h (default) | 5 km/h)
Gears......Forward | Park | Reverse
Max Weight Capacity 66 lbs (30 kg)
Audio Input......Bluetooth | AUX | USB | MicroSD
Battery Voltage Max ^* 24V DC
Battery Capacity....4.0 Ah
Charger Input 120V AC | 60 Hz | 75 W
Charger Output 26V DC | 2.2A
Charge Time Max....1 hr 50 min
Net Weight 45.2 lbs (20.5 kg)
Unpacking
Carton Contents
- Kids ride-on SUV
- Wheels (x4)
- Doors (x2)
- Windshield
- Steering wheel
- Seat
- Side-view Mirror (x2)
- Side roll bar frame (x2)
- Rear roll bar frame
- Drive motor assembly (x2)
- Rear axle
- Front axle assembly
- Drive sprocket (x2)
• Rear suspension mount (x2)
- Springs (x2)
- Plastic bushing (x2)
- Hub cap (x4)
• ST4x12 round head screws (x6)
• ST4x12 truss head screws (x10)
- ST3x12 screws (x2)
• M10 lock nuts (x4)
- M12 washers (x6)
- Socket wrench (x2)
- Remote
• 24V iON+ lithium-ion battery
• 24V iON+ lithium-ion battery charger
• Manual with registration card
-
Carefully remove the ride-on SUV and check to see that all of the above items are supplied.
-
Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging material until you are ready to use the ride-on SUV. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage.
IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!
Battery + Charger Operation
The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:
| Lights Light Indicators | |
| Charge level button | |
| The battery is at 30% capacity | |
| The battery is at 60% capacity | |
| The battery is fully charged | |
NOTE: If the battery indicator button does not appear to be working, charge the battery.
NOTE: Immediately after using the battery pack, the battery indicator button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting.
⚠ WARNING! Only charge Sun Joe® 24V lithium-ion battery pack with compatible Sun Joe® 24V lithium-ion chargers. Other types of chargers may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to enter into the charger.
Charging the Battery
- Check that the mains voltage is the same as that marked on the rating label of the battery charger. Then, plug the charger into an AC power outlet. Slide the battery into the charger to commence charging (Fig. 1).
NOTE: The green LED indicates either a powered on charger or a fully charged battery. The red LED indicates a charging battery.

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Fig. 1 Battery Battery charger| Power On | Charging | Charged | |||
| Green ● | Red ● | Green ● |
Power On
Charging
Charged
Green
Red
Green
- Remove the battery once fully charged.
NOTE: A fully discharged battery at room temperature will fully charge in 1 hr 50 mins.
IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.
Assembly
Wheel Assembly
Tools required: Philips head screwdriver
- Turn the ride-on SUV upside down.
- Fix the front axle assembly into the bottom of the ride-on SUV using eight ST4x12 truss head screws.
NOTE: Ensure the steering column sits inside the slot in the center of the front axle assembly (Fig. 2).

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Fig. 2 ST4 x 12 truss head screws Front axle assembly Steering column- Slide a washer, a plastic bushing, a wheel, another washer and finally a lock nut onto either side of the front axle. Tighten both lock nuts using the socket wrenches before installing the hub caps (Fig. 3).

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Plastic bushing Washer Axle Wheel Lock nut Hub cap Washer- Insert the springs and rear suspension mounts into the holes towards the rear of the ride-on SUV (Fig. 4).

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Fig. 4 Rear suspension mount Spring- Push down on the rear suspension mounts and slide the rear axle through both of them. Ensure the rear axle sits under all four steel brackets and that the rear suspension mounts are in tension (Fig. 5).

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Fig. 5 Rear axle Rear suspension mounts- Screw both sprockets into the two remaining wheels using three ST4x12 round head screws for each wheel (Fig. 6).

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Fig. 6 ST4x12 round head screws Sprocket- Slide a motor, a wheel, a washer and a lock nut onto either side of the rear axle. Repeat for the other side and use the pair of socket wrenches to tighten both lock nuts at the same time before installing the hub caps (Fig. 7).
NOTE: The motors are marked (L) for left and (R) for right to indicate the side of the axle they need to be installed at.

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Fig. 7 Axle Motor Wheel Washer Lock Nut Hub cap- Connect the motor cables to the motor controller (Fig. 8).

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Fig. 8 Motor Motor- Place the seat over the motor compartment and secure it on both corners using the two remaining ST4x12 truss head screws (Fig. 9).

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Fig. 9 ST4 x 12 truss head screws Seat- Connect the steering wheel cable before installing the steering wheel onto the steering column (Fig. 10).

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Fig. 10 Steering wheel Steering wheel cable- Connect the rear roll bar frame with both side roll bar frames using two ST3 x 12 screws. Then push the entire roll bar into the four holes next to the seat (Fig. 11).

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Fig. 11 Rear roll bar frame ST3x12 screws Side roll bar frame- Unscrew the two screws on each side of the dash and then install both doors onto the ride-on SUV (Fig. 12).

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Fig. 12 Door Screw- Push the metal pivot arm of the door into the slot adjacent to the dash. Then secure both doors with the screws removed earlier (Fig. 13).

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Fig. 13 Screw Pivot arm- Insert the windshield and side-view mirrors into their respective sockets (Fig. 14).

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Fig. 14 Windshield Side-view mirrorOperation
- Unfasten both latches to open the hood. Insert the battery into the battery compartment (Fig. 15).

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Fig. 15 Battery Latch- Push the on/off button to turn on the ride-on SUV.
Driving
- Fasten the 4-point racing harness.
-
Use the gear shift to toggle between the driving modes:
-
Top – Drive
- Middle – Park
-
Bottom – Reverse
-
Step on the gas pedal to accelerate. Release the gas pedal to brake. Use the steering wheel to turn.
Remote Operation
- Remove the screw on the battery cover and install two AAA (1.5V) batteries.
NOTE: Batteries for the remote are not included.
- Press the pairing button to connect the remote to the ride-on SUV.
- Reference the figure below for the function of the various buttons on the remote (Fig. 16).

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Fig. 16 Speed setting indicator Forward Speed setting Reverse Brake Right Left Pairing buttonInfotainment Controls (Fig. 17)

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Fig. 17 A B C D E J I J USB H G FA. Battery level indicator
B. Play/Pause – Play or pause audio
C. Previous track/Volume down (-) -
- Short press for previous track
- Long press to reduce the volume
D. Next track/Volume up (+) -
- Short press for next track
- Long press to increase the volume
E. Lights – Turn headlights and taillights on or off
F. Audio – Play a selection of preloaded audio tracks
G. Input mode – Select between the four audio inputs (AUX/USB/SD/Bluetooth)
H. MicroSD card slot – Audio input via mircoSD/TF card
I. USB port – Audio input via USB
J. AUX jack – Audio input via 3.5mm aux
Care + Maintenance
⚠ WARNING! Always switch the product off and remove the battery before inspecting, cleaning, or performing any other maintenance task.
⚠ WARNING! Only perform the repairs and maintenance work described in this manual. Any other work must be performed by a qualified technician.
- Clean the product with a damp cloth. Use a brush for areas that are hard to reach.
Storage
- Remove the battery from the tool before storing.
- Store the tool and its accessories in a dry, frost-free, and well-ventilated place out of the reach of children.
- The ideal storage temperature is between 50^ (10°C) and 86°F (30°C).
Battery + Charger Storage
- Store the battery pack and charger at room temperature and away from moisture. Do not store in damp locations where the terminals may corrode.
- Permanent damage may occur if the pack is stored for extended periods of time at high temperatures (over 120°F/49°C).
- Unplug the battery charger and battery pack when not in use. Recharge the battery pack every 6 months to 50% capacity to maintain optimal battery performance.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
⚠️CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which may cause a fire or explosion.
⚠ WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding environment.
Recycling + Disposal
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.

WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.
Service + Support
If your Snow Joe ^® 24V-SUV1 Kids Ride-On SUV requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.
Model + Serial Numbers
When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.
Record the following numbers from the housing or registration card of your new product:

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Model #: 2 | 4 | V | - | S | U | V | 1 Serial #:24VCHRG-QC + 24V-SUV1
Federal Communications Commission (FCC)
WARNING! Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Class B device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is currently connected to.
- Consult the dealer or an experienced radio/TV technician for help.
Optional Accessories
WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this saw. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
| Accessories Description Model | ||
| 1 | ![]() | iON+ 24V 2.0 Ah Lithium-Ion Battery 24VBAT-LTE |
| 2 | ![]() | iON+ 24V 2.5 Ah Lithium-Ion Battery 24VBAT-LT |
| 3 | ![]() | iON+ 24V 4.0 Ah Lithium-Ion Battery 24VBAT |
| 4 | ![]() | iON+ 24V 5.0 Ah Lithium-Ion Battery 24VBAT-XP |
| 5 | ![]() | iON+ 24V lithium-ion Battery Quick Charger 24VCHRG-QC |
| 6 | ![]() | iON+ 24V lithium-ion Dual-portBattery Charger 24VCHRG-DPC |
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ^® , Sun Joe ^® , or Aqua Joe ^® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe's authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).










