HPL 12STUW - Heat pump DIMPLEX - Free user manual and instructions

USER MANUAL HPL 12STUW DIMPLEX

1.1 Symbols and markings

Particularly important information in these instructions is marked with CAUTION! and NOTE. CAUTION!

Immediate danger to life or danger of severe personal injury orsignificant damage to property. NOTE

Risk of damage to property or minor personal injury orimportant information with no further risk of personal injuryor damage to property.

This device is only intended for use as specified by the manu-facturer. Any other use beyond that intended by the manufac-turer is prohibited. This requires the user to abide by the rele-vant project planning documents. Please refrain fromtampering with or altering the device.

1.3 Legal regulations and guidelines

This heat pump is designed for use in a domestic environmentaccording to Article 1, Paragraph 2 k) of EU directive 2006/42/EG (machinery directive) and is thus subject to the require-ments of EU directive 2014/35/EU (low-voltage directive). It isthus also intended for use by non-professionals for heatingshops, offices and other similar working environments, agricul-tural establishments and hotels, guesthouses and other resi-dential buildings.The construction and design of the heat pump complies with all relevant EU directives, DIN/VDE regulations (see CE declaration of conformity).When connecting the heat pump to the power supply, the rele-vant VDE, EN and IEC standards are to be adhered to. Any fur-ther connection requirements stipulated by the mains supplynetwork operator must also be observed.When connecting the heating system, all applicable regulationsmust also be adhered to.This unit can be used by children aged 8 and over and by per-sons with limited physical, sensory or mental aptitude or lack ofexperience and/or knowledge, providing they are supervised orhave been instructed in the safe use of the unit and understandthe associated potential dangers.Children must not play with the device. Cleaning and usermaintenance must not be carried out by children without su-pervision. CAUTION!

When operating or maintaining a heat pump, the legalrequirements of the country where the heat pump is operatedapply. Depending on the refrigerant fill quantity, the heatpump must be inspected for leaks at regular intervals by acertified technician, and these inspections must be recorded.More information can be found in the accompanying log book.

1.4 Energy-efficient use of the heat

pump By operating this heat pump, you are helping to protect the en-vironment. A prerequisite for energy-efficient operation is thecorrect design of the heat source system and heating system.It is particularly important for the efficiency of a heat pump tokeep the temperature difference between heating water and heat source as small as possible. For this reason, it is advisable to design the heat source and heating system very carefully. Atemperaturedifference of approximately one Kelvin (1 °C) in- creases the power consumption by around 2.5 %. When de- signing the heating system, it should be borne in mind that spe-cial consumers such as domestic hot water preparation shouldalso be taken into consideration and dimensioned for low tem- peratures. Underfloor heating systems (panel heating) are optimally suited for heat pump use on account of the low flowtemperatures (30 °C to 40 °C). It is important to ensure that the heat exchangers are not con-taminated during operation, as this increases the temperaturedifference, which in turn reduces the COP.When set correctly, the heat pump manager is also an essentialfactor in the energy-efficient use of the heat pump. Further in-formation can be found in the heat pump manager operatinginstructions.www.glendimplex.de 452168.66.05a · FD 0104 EN-3 HPL 9S-TU(R)W - HPL 18S-TU(R)W English 2 Intended use of the heat pump

2.1 Area of application

The air-to-water heat pump is intended exclusively for heatingor, depending on the device, also cooling heating water. It canbe used in new or existing heating systems.The heat pump is suitable for mono energy and bivalent opera-tion.During continuous operation, proper defrosting of the evapora-tor must be guaranteed by maintaining a heating water returntemperature of more than 18 °C.The heat pump is not designed for the increased heat con-sumption required when a building is being dried out. For thisreason, the additional heat consumption should be met usingspecial devices provided by the customer. For drying out abuilding in autumn or winter, it is advisable to install a secondheat generator (e.g. an electric heating element available as anaccessory). NOTE

The device is not suitable for operation with a frequencyconverter.

2.2 Operating principle

Heating Surrounding air is drawn in by the fan and fed through the evap-orator (heat exchanger). The evaporator cools the air, i.e. ex-tracts heat from it. This extracted heat is then transferred to theworking medium (refrigerant) in the evaporator.The heat is brought to a higher temperature level by increasingits pressure with the aid of an electrically driven compressor. Itis then transferred to the heating water via the liquefier (heatexchanger).Electrical energy is used to raise the temperature of the heatfrom the environment to a higher level. Because the energy ex- tracted from the air is transferred to the heating water, this type of device is referred to as an air-to-water heat pump.The main components of an air-to-water heat pump are theevaporator, fan and expansion valve, as well as the low-noisecompressor, liquefier and the electrical control system.At low ambient temperatures, humidity accumulates on theevaporator in the form of frost, reducing the transfer of heat.Uneven accumulation during this process does not indicate afault. The evaporator is defrosted automatically by the heatpump as required. Under certain atmospheric conditions,steam may be emitted from the air outlet. Cooling (device-dependent) The functions of the evaporator and the liquefier are reversed inthe “Cooling” operating mode.The heating water transfers its heat to the refrigerant via the liq-uefier, which is now functioning as an evaporator. The refriger-ant is brought to a higher temperature level using the compres-sor. Heat is transferred to the surrounding air via the liquefier(which, in heating operation, functions as an evaporator).EN-4 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W 3 Scope of supply

3.1 Basic device with switch box

The heat pump contains the components listed below.The basic device consists of a heat pump for indoor installationwired ready for use with metal casing, switch box and inte-grated heat pump manager. The refrigeration circuit is "hermet-ically sealed" and contains the fluorinated refrigerant R410A in-cluded in the Kyoto protocol. Information on the GWP valueand CO equivalent of the refrigerant can be found in the chap-ter Device information. The refrigerant is CFC-free, non-ozonedepleting and non-combustible.1) Fan2) Liquefier3) Compressor4) Evaporator5) Expansion valve6) Filter dryer7) Switch box8) Dirt trap

Power contactors, a soft starter unit and the extended control-ler unit are located in the switch box. It monitors and controls allheat pump signals and communicates with the heat pumpmanager.Communication and control or mains cables, which are to berouted apart from each other, are fed through the cable glandarea on the baseplate. The connecting terminals can be ac-cessed directly by removing the side cover.

3.3 Heat pump manager

The hydro-tower with heat pump manager included in thescope of supply must be used to operate the (reversible) air-to-water heat pump.The hydro tower constitutes the interface between a heatpump and the heat distribution in the building. The hydro towercontains all hydraulic components required between heat gen-eration and heat distribution with an unmixed heating circuit. Adual differential pressureless manifold with a buffer tank allowsan energy-optimised hydraulic integration of the heat genera-tor and the heat distribution.The integrated heat pump manager is a convenient electronicregulating and control device. It controls and monitors the en-tire heating system based on the outdoor temperature or roomtemperature, as well as domestic hot water preparation andsafety systems.The sensor for outside temperature to be mounted on-site incl.fixing materials is included with the heat pump and hydro-tower unit.The functions and usage of the hydro-tower are described inthe operating instructions supplied. 4 Accessories

A remote display adds convenience and is available as a specialaccessory. Operation and menu navigation are identical tothose of the heat pump manager. Connection takes place via aninterface (special accessories) with RJ 12 Western plug. NOTE

In the case of heating controllers with a removable controlpanel, this can also be used directly as a remote display.

4.2 Building management system

The heat pump manager can be connected to a building man-agement system network via supplementation of the relevantinterface plug-in card. The supplementary installation instruc-tions of the interface card must be consulted regarding theexact connection and parameterisation of the interface. The following network connections can be made on the heatpump manager: Modbus EIB, KNX Ethernet.

When transporting the heat pump, ensure that it is not tiltedby more than 45° (in any direction).A pallet should be used to transport the heat pump to its finalinstallation location. The basic device can be transported with alift truck, hand truck or by means of 3/4" pipes fed through theholes in the baseplate or frame.The heat pump and the transport pallet are joined by four tran-sit bolts. These must be removed.Before using the transport holes in the frame, it is necessary toremove the two side panel assemblies. Each covering panel issecured with two screws. After the screws are loosened, thepanels must be tilted and pulled out of the kickplate. The top fan panel, which does not have to be removed fortransportation, can be hung out of the cover panel. Rehang thepanel by gently pushing it in an upwards direction. NOTE

Be careful not to damage any components when inserting thepipes through the frame.All black dust caps must be snapped back into the transportholes at the installation location.After transportation, the transport fastening in the device is tobe removed from both sides of the base. CAUTION!

Before commissioning, the transport fastening must beremoved.

The device should always be installed on a permanentlysmooth, even and horizontal surface. The entire frame shouldbe in direct contact with the ground in order to ensure an ade-quate soundproof seal and to prevent the water-bearing com-ponents from becoming too cold. If this is not the case, ad-ditional insulation measures may be necessary. Furthermore,the heat pump should be set up so that the air outlet directionof the fan is perpendicular to the main wind direction to allowunrestricted defrosting of the evaporator. The heat pump is de-signed for installation on even ground. In the case of differentconditions (e.g.: installation on a platform or flat roof) or there is a greater risk of the heat pump tipping over (due to an exposed position or high wind exposure), additional protection againsttipping over must be provided. The responsibility for the heatpump installation lies with the specialist system constructioncompany. During the installation, local requirements such asbuilding regulations, static load of the building, and wind expo-sure must be accounted for. It must be possible to carry out maintenance work without hin-drance. This is ensured when observing the distances to solidwalls as shown in the figure.The specified dimensions are valid for stand-alone installationonly. CAUTION!

Do not restrict or block the area around the air intake or outletarea. CAUTION!

Observe country-specific building regulations! CAUTION!

The physical impacts must be observed for installation closeto walls. No windows or doors should be present in the areasurrounding the air outlet of the fan. CAUTION!

In cases of installation close to a wall, there may be moresediment in the air inlet and outlet areas due to the air current.The colder outside air outlet should discharge in such a way asto not increase the heat losses in heated neighbouring rooms. CAUTION!

Installation in a hollow or in an inner courtyard is notpermitted because cooled air collects at ground level and isdrawn in again by the heat pump during extended periods ofoperation.

Condensed water that forms during operation must be drainedoff frost free. To ensure proper drainage, the heat pump mustbe mounted horizontally. The condensate pipe must have aminimum diameter of 50 mm and must be fed into a sewer insuch a way that it is safe from frost. Do not discharge the con-densate directly into clearing tanks or cess pits. The aggressivevapours and a condensate pipe laid in an area which is notfrost-free can destroy the evaporator. CAUTION!

The frost line can vary according to the climatic region. Theregulations of the countries in question must be observed. 7 Assembly

The following connections need to be established on the heatpump: Flow and return of the heating system Condensate drain Control cable to the heat pump manager Power supplyTo access the inside of the device, all side panel assemblies canbe removed as described in Cap. 5 on pag. 5.2,0 m0,5 m≥ 0 m0,4 mFrost lineCondensate drainFlow and returnElectric cablesHeat pump0,20 mControl and main cableswww.glendimplex.de 452168.66.05a · FD 0104 EN-7 HPL 9S-TU(R)W - HPL 18S-TU(R)W English

7.2 Connection on heating side

The heating system connections on the heat pump are to bemade inside the device. Refer to the device information for theconnection sizes. The connection hoses are routed out of thedevice in a downwards direction. A Wellflex hose set is availableas an accessory for this. Side openings in the frame also enablelines to be routed at the side. A spanner must be used to firmlygrip the transitions when connecting the heat pump.Before connecting the heating water system to the heat pump,the heating system must be flushed to remove any impurities,residue from sealants, etc. Any accumulation of deposits in theliquefier may cause the heat pump to completely break down.Once the heat pump has been connected to the heating sys-tem, it must be filled, purged and pressure-tested.The following points must be observed when filling the system: Untreated filling water and make-up water must be of drinking water quality(colourless, clear, free of sediments) Filling water and make-up water must be pre-filtered (max.pore size 5 µm).Scale formation in domestic hot water heating systems cannotbe avoided, but in systems with flow temperatures below 60 °C,the problem can be disregarded. With high-temperature heatpumps and in particular with bivalent systems in the higher per-formance range (heat pump + boiler combination), flow tem-peratures of 60 °C and more can be achieved. The followingstandard values should therefore be adhered to with regard tothe filling and make-up water according to VDI 2035, sheet 1:The total hardness values can be found in the table.Fig. 7.1:Guideline values for filling and make-up water in accordance withVDI 2035For systems with an above-average specific system volume of50 l/kW, VDI 2035 recommends using fully demineralizedwater and a pH stabiliser to minimize the risk of corrosion in theheat pump and the heating system. CAUTION!

With fully demineralized water, it is important to ensure thatthe minimum permissible pH value of 7.5 (minimumpermissible value for copper) is complied with. Failure tocomply with this value can result in the heat pump beingdestroyed. NOTE

The notes/settings in the instructions of the heat pumpmanager must always be observed and carried outaccordingly; not doing so will lead to malfunctions. Minimum heating water flow rate The minimum heating water flow rate through the heat pumpmust be assured in all operating states of the heating system. Ifthe minimum heating water flow rate is not reached, the heatpump is blocked.The nominal flow rate is specified depending on the max. flowtemperature in the device information and must be taken intoaccount during planning. For return temperatures under 30 °C,the flow must be designed for the nominal conditions.The specified nominal flow rate (See "Device information" onpage 14) must be guaranteed in every operating status. An in-stalled flow rate monitoring sensor is used only for switching offthe heat pump in the event of an unusual and abrupt dropbelow the minimum heating water flow rate and not for moni-toring and safeguarding the nominal flow rate. Frost protection On heat pump systems where protection from frost cannot beguaranteed, there must be an option for draining the system(see figure). The frost protection function of the heat pumpmanager is active whenever the heat pump manager and theheat circulating pump are ready for operation. When decom-missioning the heat pump, or in the event of a power failure, thesystem must be drained through the indicated points (see illus-tration); it may be necessary to purge the system with com-pressed air. If heat pump systems are implemented in buildingswhere a power failure cannot be detected (holiday homes etc.),the heating circuit should be operated with suitable frost pro-tection.Total heat output in kWTotal alkaline earths in mol/m³ and/or mmol/lSpecific system volume (VDI 2035) in l/kW < 20 20 < 50 50 Total hardness in °dH< 50 2.0 16.811.2< 0.11

1. This value lies outside the permissible value for heat exchangers in heat

7.3 Electrical connection

3 lines/cables must be routed to the heat pump in total: A standard 5-core cable is used to connect the heat pumpto the power supply.The cable must be provided on-site. The conductor crosssection is selected in accordance with the power con-sumption of the heat pump (see attachment Device Infor-mation) and the applicable VDE (EN) and VNB regulations.An all-pole disconnecting device with a contact gap of atleast 3 mm (e.g. utility blocking contactor or power contac-tor) must be installed in the heat pump power supply.A 3-pole circuit breaker with joint tripping of all outer con-ductors (trip current in accordance with device informa- tion) provides the short circuit protection taking into ac- count the layout of the internal wiring.The relevant components in the heat pump contain an in-ternal overload protection.When connecting, ensure that the incoming supply has aclockwise rotating field.Phase sequence: L1, L2, L3. CAUTION!

Ensure that there is a clockwise rotating field: With incorrectwiring the starting of the heat pump is prevented. Acorresponding warning is indicated on the display of the heatpump manager (adjust wiring). The control voltage is supplied via the heat pump manager.A 3-pole line must be laid for this in accordance with theelectrical documentation. Further information on the wir-ing of the heat pump manager is available in the heat pumpmanager operating instructions. A shielded communication line(J-Y(ST)Y ..LG) (not included in the scope of supply) connects the heat pump managerwith the µPC2 installed in the heat pump. More detailed in-structions can be found in the heat pump manager operat-ing instructions and in the electrical documentation. NOTE

The communication cable is necessary for the function of air-to-water heat pumps in outdoor installation. It must beshielded and laid separately from the mains cable.

7.3.1 Demand sensor connection

The demand sensor R2.2 (NTC 10) is included with the heatpump manager. It must be installed depending on the hydrau-lics used (see Appendix Chapter 3 on p. XI).If a demand sensor is not connected, the second heat genera-tor can not be controlled with the heat pump manager in theevent of an interruption in communication either. NOTE

The return sensor R2 installed in the heat pump is active whenthe compressor is running and must not be disconnected. 8 Commissioning

To ensure that commissioning is performed correctly, it shouldonly be carried out by an after-sales service technician author-ised by the manufacturer. This may be a condition for an addi-tional warranty (see "Warranty service").

The following items must be checked prior to commissioning: All of the heat pump connections must be installed as de- scribed in Chapter 7. All valves which could impair the proper flow of the heating water in the heating circuit must be open. The air intake and air outlet paths must be clear. The fan must turn in the direction indicated by the arrow. The settings of the heat pump manager must be adapted to the heating system in accordance with the latter's op-erating instructions. Ensure that the condensate drain functions properly.

The heat pump is commissioned via the heat pump manager.Settings should be made in compliance with the HPM's instruc-tions.At heating water temperatures below 7 °C, commissioning isnot possible. The water in the buffer tank must be heated withthe second heat generator to at least 18 °C.To ensure problem-free commissioning, the following proce-dure is to be implemented:1) Close all consumer circuits.2) Ensure that the heat pump has the correct water flow.3) Use the manager to select the automatic operating mode.4) In the special functions menu, start the "Commissioning"program.5) Wait until a return temperature of at least 25 °C has beenreached.6) Now slowly reopen the heating circuit valves in successionso that the heating water flow rate is constantly raised byslightly opening the respective heating circuit. The heat-ing water temperature in the buffer tank must not be al-lowed to drop below 20 °C during this process. This en-sures that the heat pump can be defrosted at any time.7) When all heating circuits are fully open and a return tem-perature of at least 18 °C is maintained, the commissioningis complete. CAUTION!

Operating the heat pump at low system temperatures maycause the heat pump to break down completely.www.glendimplex.de 452168.66.05a · FD 0104 EN-9 HPL 9S-TU(R)W - HPL 18S-TU(R)W English 9 Cleaning / maintenance

To protect the paintwork, avoid leaning anything against thedevice or putting objects on the device. External heat pumpparts can be wiped with a damp cloth and commercially availa-ble domestic cleaner. NOTE

Never use cleaning agents containing sand, soda, acid orchloride, as these can damage the surfaces.To prevent faults due to sediment in the heat exchanger of theheat pump, ensure that the heat exchanger in the heating sys-tem cannot be contaminated. Should operating malfunctionsdue to contamination still occur, however, the system shouldbe cleaned as described below.

9.2 Cleaning the heating system

The ingress of oxygen into the heating water circuit may resultin the formation of oxidation products (rust), particularly if steelcomponents are used. These enter the heating system via thevalves, the circulating pumps and/or plastic pipes. A diffusion-resistant installation is therefore essential, especially with re-gard to the complete piping. NOTE

We recommend the installation of a suitable corrosionprotection system to prevent the formation of deposits (e.g.rust) in the condenser of the heat pump. We recommendequipping diffusion-open heating systems with anelectrophysical anti-corrosion system (e.g. ELYSATORsystem).Residue from lubricants and sealants may also contaminate theheating water.In the event of severe contamination leading to a reduction inthe performance of the liquefier in the heat pump, the systemmust be cleaned by a heating technician.Based on current information, we recommend using a 5%phosphoric acid solution for cleaning purposes. However, ifcleaning needs to be performed more frequently, a 5 % formicacid solution should be used.In both cases, the cleaning fluid should be at room tempera-ture. We recommend flushing the heat exchanger in the direc-tion opposite to the normal flow direction.To prevent acidic cleaning agents from entering the heatingsystem circuit, we recommend connecting the flushing devicedirectly to the flow and return of the liquefier of the heat pump.It is then important that the system be thoroughly flushed usingappropriate neutralising agents to prevent any damage frombeing caused by cleaning agent residue remaining in the sys- tem. Acids must be used with care and the regulations of the em- ployers liability insurance associations must be adhered to. The instructions of the cleaning agent manufacturer must al-ways be observed.

9.3 Cleaning the air system

The evaporator, fan and condensate drain should be cleaned ofcontamination (leaves, twigs, etc.) before each new heating pe-riod. Do this by opening the heat pump as described inChapter 7.1. CAUTION!

Before opening the device, ensure that all circuits aredisconnected from the power supply!To prevent the evaporator and the condensate tray from beingdamaged, do not use hard or sharp objects when cleaning.Under extreme weather conditions (e.g. snow drifts), ice mayform on the air intake and air outlet grids. If this happens, the ice must be removed from the vicinity of the air intake and air outlet grids to ensure that the minimum air flow is maintained.To ensure proper drainage from the condensate tray, it must beregularly inspected and cleaned, if necessary. 10 Faults / troubleshooting This heat pump is a quality product and is designed for trouble-free operation. Should a fault occur, however, it will be indi-cated on the heat pump manager display. In this case, consultthe "Faults and troubleshooting" page in the operating instruc-tions of the heat pump manager. If you cannot correct the faultyourself, please contact your after-sales service technician. CAUTION!

Before opening the device, ensure that all circuits aredisconnected from the power supply!After disconnecting the power supply, always wait for at least 5minutes to allow stored electric charges to dissipate. CAUTION!

Work on the heat pump must only be performed byauthorised and qualified after-sales service technicians! 11 Decommissioning / disposal Before removing the heat pump, disconnect it from the powersource and close all valves. The heat pump must be dismantledby trained personnel. Observe all environmental requirementsregarding the recovery, recycling and disposal of materials andcomponents in accordance with all applicable standards. Par-ticular attention should be paid to the proper disposal of refrig-erants and refrigerant oils.EN-10 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W 12 Device information 1 Type and order code

Universal with hydro tower Universal with hydro tower Universal with hydro tower

2.2 Controller Integrated (hydro tower) Integrated (hydro tower) Integrated (hydro tower)

2.3 Installation location Heat Pump / Hydro tower Outdoors / Indoors Outdoors / Indoors Outdoors / Indoors

2.4 Thermal energy metering Integrated Integrated Integrated

up to 60 ± 2 / from 18 up to 60 ± 2 / from 18 up to 60 ± 2 / from 18

-22 to +35 -22 to +35 -22 to +5

4.1 Heating water flow heat pump circuit / free compression

Nominal flow in accordance with EN 14511 at A7 / W35...30 m³/h / Pa

4.2 Minimum heating water flow rate

4.3 Sound power level according to EN 12102

Normal operation / reduced operation

4.4 Sound pressure level at a distance of 10 m (air outlet side)

Normal operation / reduced operation

Normal operation / reduced operation

4.7 Sound pressure level at a distance

Immersion heater kW up to 6 up to 6 up to 6

5.3 Domestic hot water cylinder HWK

6 Dimensions, weight and filling quantities

6.1 Device dimensions without connections H x W x L mm 1650 x 910 x 750 1650 x 910 x 750 1650 x 910 x 750

6.2 Device connections for heating inches G 1 1/4" external thread G 1 1/4" external thread G 1 1/4" external thread

6.8 Volume of heating water in device Litres 2.6 3.8 3.8

6.15 Weight of the transport unit(s)

7 Electrical connection

7.2 Control voltage / fusing by WPM

1~/N/PE 230 V (50 Hz) / 4 AT 1~/N/PE 230 V (50 Hz) / 4 AT 1~/N/PE 230 V (50 Hz) / 4 AT

7.3 Degree of protection according to EN 60529 IP 24 IP 24 IP 24

7.4 Starting current limiter Soft starter Soft starter Soft starter

7.5 Rotary field monitoring Yes Yes Yes

7.6 Starting current with soft starter A 21 19 21

7.7 Nominal power consumption A2/W35/ max. power consumption

7.9 Power consumption of compressor protection

(per compressor) W / --- 70 / thermostatically controlled 70 / thermostatically controlled 70 / thermostatically controlled

7.10 Power consumption of fan W up to 100 up to 150 up to 200

7.11 Control voltage, fusing HWK

7.12 Supply voltage / fusing

(∑ P = 3.5 kW) HWK 1~ / N / PE 230V (50Hz) / B63A 1~ / N / PE 230V (50Hz) / B63A 1~ / N / PE 230V (50Hz) / B63A HWK 3~ / N / PE 400V (50Hz) / B25A 3~ / N / PE 400V (50Hz) / B25A 3~ / N / PE 400V (50Hz) / B25A Supply voltage / fusing (∑ P = 3.5 kW) HWK 1~ / N / PE 230V (50Hz) / B16A 1~ / N / PE 230V (50Hz) / B16A 1~ / N / PE 230V (50Hz) / B16A 3~ / N / PE 400V (50Hz) / B10A 3~ / N / PE 400V (50Hz) / B10A 3~ / N / PE 400V (50Hz) / B10A 8 Complies with the European safety regulations 9 Additional model features

9.1 Type of defrosting Reverse circulation Reverse circulation Reverse circulation

9.2 Frost protection, condensate tray /

Water in device protected against freezing

9.3 Maximum operating pressure (heat sink) bar 3.0 3.0 3.0

Performance level 1 2 1 2 1 2 at A-7 / W35 kW / --- 5.5 / 3.3 --- 7.2 / 3.2 --- 5.6 / 3.3 10.5 / 3.2 at A2 / W35 kW / --- 7.2 / 4.3 ---

at A7 / W35 kW / --- 8.4 / 4.9 --- 11.3 / 4.8 --- 8.4 / 5.0 at A7 / W45 kW / --- 8.2 / 3.8 --- 10.8 / 3.9 --- 8.1 / 3.9 at A7 / W55 kW / --- 8.0 / 3.0 --- 10.0 / 3.1 --- 7.7 / 3.2 at A10 / W35 kW / --- 8.9 / 5.3 --- 12.0 / 5.1 --- 8.8 / 5.4

1. For air temperatures between -22°C and -5°C, flow temperature increasing from 45? t

2. Operation with 2 compressors

3. Operation with 1 comressor

4. These data indicate the size and capacity of the system according to EN 14511. For an analysis of the economic and energy efficiency of the system, other parameters, in particular the defrosting capacity and regulation, should also be taken into consideration. These figures are only achieved with clean heat exchangers. Instructions for care, commissioning and operation can be found in the relevant sections of the installation and operation instructions. The specified values have the following meaning, e.g. A7/ W35: outside air temperature 7 °C and heating water flow temperature 35 °C. 5. Standard nominal flow only possible with an electronically controlled circulating pump with actuation via heat pump manager.

6. The heat output and COP is reduced by approx. 5 % in lower operation

7. When the optional weather protection hood (accessory) is used. the sound pressure level in outlet direction is reduced by 3 dB(A). 8. The specified sound pressure level represents the free sound area level. The measured value can deviate by up to 16 dB(A), depending on the installation location.

9. condition as delivered 6 kw

10.Note that additional space is required for pipe connections, operation and maintenance. 11.See CE declaration of conformity 12.The heat circulating pump and the heat pump manager must always be ready for operation. 13.The coefficient of performance (COP) in partial load operation can be increased by selecting "energy-optimised heating operation" (natural defrosting)EN-12 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W 1 Type and order code

Reversible with hydro tower Reversible with hydro tower Reversible with hydro tower

2.2 Controller Integrated (hydro tower) Integrated (hydro tower) Integrated (hydro tower)

2.3 Installation location Heat pump / Hydro tower Outdoors / Indoors Outdoors / indoors Outdoors / indoors

2.4 Thermal energy metering Integrated Integrated Integrated

up to 60 ± 2 / from 18 up to 60 ± 2 / from 18 up to 60 ± 2 / from 18

3.2 Air (heating) °C -22 to +35 -22 to +35

3.2 Cooling water flow °C +7 to +20 +7 to +20

4.1 Heating water flow heat pump circuit / free compression

Nominal flow in accordance with EN 14511 at A7 / W35...30 m³/h / Pa

4.2 Minimum heating water flow rate

4.3 Cooling water flow rate / internal pressure differential

Nominal flow in accordance with EN 14511 A35 / W18...23 m³/h / Pa

4.4 Sound power level according to EN 12102

Normal operation / reduced operation

4.5 Sound pressure level at a distance of 10 m (air outlet side)

Normal operation / reduced operation

Normal operation / reduced operation

4.8 Sound pressure level at a

Immersion heater kW up to 6up to 6up to 6

5.3 Domestic hot water cylinder HWK

6 Dimensions, weight and filling quantities

6.1 Device dimensions without connections H x W x L mm 1650 x 910 x 750 1650 x 910 x 750 1650 x 910 x 750

6.2 Device connections for heating inches G 1 1/4" external thread G 1 1/4" external thread G 1 1/4" external thread

HPL 9S-TU(R)W - HPL 18S-TU(R)W English

6.15 Weight of the transport unit(s)

7 Electrical connection

7.2 Control voltage / fusing by WPM

1~/N/PE 230 V (50 Hz) / 4 AT 1~/N/PE 230 V (50 Hz) / 4 AT 1~/N/PE 230 V (50 Hz) / 4 AT

7.3 Degree of protection according to EN 60529 IP 24 IP 24 IP 24

7.4 Starting current limiter Soft starter Soft starter Soft starter

7.5 Rotary field monitoring Yes Yes Yes

7.6 Starting current with soft starter A 21 19 19

7.7 Nominal power consumption A2/W35 /

max. power consumption

7.9 Power consumption of compressor protection

(per compressor) W / --- 70 / thermostatically controlled 70 / thermostatically controlled 70 / thermostatically controlled

7.10 Power consumption of fan W < 150 < 200 < 250

7.11 Control voltage, fusing HWK

7.12 Supply voltage / fusing

(∑ P = 3.5 kW) HWK 1~ / N / PE 230V (50Hz) / B63A 1~ / N / PE 230V (50Hz) / B63A 1~ / N / PE 230V (50Hz) / B63A HWK 3~ / N / PE 400V (50Hz) / B25A 3~ / N / PE 400V (50Hz) / B25A 3~ / N / PE 400V (50Hz) / B25A Supply voltage / fusing (∑ P = 3.5 kW) HWK 1~ / N / PE 230V (50Hz) / B16A 1~ / N / PE 230V (50Hz) / B16A 1~ / N / PE 230V (50Hz) / B16A 3~ / N / PE 400V (50Hz) / B10A 3~ / N / PE 400V (50Hz) / B10A 3~ / N / PE 400V (50Hz) / B10A 8 Additional model features

8.1 Type of defrosting Reverse circulation Reverse circulation Reverse circulation

8.2 Frost protection, condensate tray /

Water in device protected against freezing

8.3 Maximum operating pressure (heat sink) bar 3.0 3.0 3.0

Performance level 1 2 1 2 1 2 at A-7 / W35 kW / --- 5.5 / 3.3 --- 7.2 / 3.2 --- 5.6 / 3.3 10.6 / 3.2 at A2 / W35 kW / --- 7.2 / 4.3 ---

at A7 / W35 kW / --- 8.4 / 4.9 --- 11.3 / 4.8 --- 8.4 / 5.0 --- at A7 / W45 kW / --- 8.2 / 3.8 --- 10.8 / 3.9 --- 8.1 / 3.9 --- at A7 / W55 kW / --- 8.0 / 3.0 --- 10.0 / 3.1 --- 7.7 / 3.2 --- at A10 / W35 kW / --- 8.9 / 5.3 --- 12.0 / 5.1 --- 8.8 / 5.4 ---EN-14 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W 10 Cooling capacity / COP

Performance level 121212 at A27 / W18 kW / --- 7.9 / 4.4 --- 8.6 / 3.7 --- 8.2 / 4.5 15.4 / 3.7 at A27 / W9 kW / --- --- --- 12.7 / 3.2 at A27 / W7 kW / --- 5.4 / 3.1 --- 6.3 / 2.7 --- 6.0 / 3.4 --- at A35 / W18 kW / --- 7.0 / 3.3 --- 7.9 / 2.9 --- 6.7 / 3.2 14.0 / 3.1 at A35 / W9 kW / --- --- --- 12.2 / 2.7 at A35 / W7 kW / --- 4.9 / 2.4 --- 5.3 / 2.1 --- 5.2 / 2.6 ---

1. For air temperatures between -22°C and -5°C, flow temperature increasing from 45? to 60?.

2. Operation with 2 compressors

3. Operation with 1 compressor

4. These data indicate the size and capacity of the system according to EN 14511. For an analysis of the economic and energy efficiency of the system, other parameters, in particular the defrosting capacity and regulation, should also be taken into consideration. These figures are only achieved with clean heat exchangers. Instructions for care, commissioning and operation can be found in the relevant sections of the installation and operation instructions. The specified values have the following meaning, e.g. A7/ W35: outside air temperature 7 °C and heating water flow temperature 35 °C. 5. Standard nominal flow only possible with an electronically controlled circulating pump with actuation via heat pump manager.

6. The heat output and COP is reduced by approx. 5 % in lower operation

7. When the optional weather protection hood (accessory) is used. the sound pressure level in outlet direction is reduced by 3 dB(A). 8. The specified sound pressure level represents the free sound area level. The measured value can deviate by up to 16 dB(A), depending on the installation location.

9. Condition as delivered 6 kw

10.Note that additional space is required for pipe connections, operation and maintenance. 11.The heat circulating pump and the heat pump manager must always be ready for operation. 12.The coefficient of performance (COP) in partial load operation can be increased by selecting "energy-optimised heating operation" (natural defrosting) 13.The maximum sound power level under full load can increase by up to 5 dB(A).www.glendimplex.de 452168.66.05a · FD 0104 EN-15 HPL 9S-TU(R)W - HPL 18S-TU(R)W English 13 Product information as per Regulation (EU) No 813/ 2013, Annex II, Table 2 Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

100 % Daily electricity consumption

elec 8,08 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 5kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

Equipped with a supplementary heater yes Model HPL 9S-TUW Air-to-water heat pump yes Water-to-water heat pump noEN-16 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

100 % Daily electricity consumption

elec 8,08 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 5kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

Equipped with a supplementary heater yes Model HPL 9S-TURW Air-to-water heat pump yes Water-to-water heat pump nowww.glendimplex.de 452168.66.05a · FD 0104 EN-17 HPL 9S-TU(R)W - HPL 18S-TU(R)W English Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

96 % Daily electricity consumption

elec 8,36 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 7kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

Equipped with a supplementary heater yes Model HPL 12S-TUW Air-to-water heat pump yes Water-to-water heat pump noEN-18 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

96 % Daily electricity consumption

elec 8,36 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 7kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

Equipped with a supplementary heater yes Model HPL 12S-TURW Air-to-water heat pump yes Water-to-water heat pump nowww.glendimplex.de 452168.66.05a · FD 0104 EN-19 HPL 9S-TU(R)W - HPL 18S-TU(R)W English Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

100 % Daily electricity consumption

elec 8,08 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 9kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

Equipped with a supplementary heater yes Model HPL 18S-TUW Air-to-water heat pump yes Water-to-water heat pump noEN-20 452168.66.05a · FD 0104 www.glendimplex.de English HPL 9S-TU(R)W - HPL 18S-TU(R)W Information requirements for heat pump space heaters and heat pump combination heaters

biv -10 °C For air-to-water heat pumps: Operation limit temperature

Cycling interval capacity for heating Pcych - kW Cycling interval efficiency COPcyc

Degradation co-efficient (**) Cdh 0,90 - Heating water operating limit temperature WTOL 60 °C Power consumption in modes other than active mode

Supplementary heater Off mode

Capacity control fixed

m³ /h Sound power level, indoors/ outdoors

Water heating energy efficiency

100 % Daily electricity consumption

elec 8,08 kWh Daily fuel consumption

kWh Contact details (**) If Cdh is not determined by measurement nthen the default degradation is Cdh = 0,9 (--) not applicable For air-to-water heat pumps: Rated air flow rate, outdoors For water-/brine-to-water heat pumps: Rated brine or water flow rate, outdoor heat exchanger Declared capacity for heating foer part load at indoor temperature 20°C and outdoor temperature Tj Declared coefficient of performance or primary energy ratio for part load at indoor temperature 20 °C and outdoor temperature Tj For heat pump combination heater: Glen Dimplex Deutschland GmbH, Am Goldenen Feld 18, 95326 Kulmbach (*) For heat pump space heaters and heat pump combination heaters, the rated output Prated is equal to the design load for heating Pdesignh , and the rated heat output of a supplementary capacity for heating sup(Tj ).

Heat pump combination heater yes Parameters shall be declared for medium-temperature application, except for low-temperature heat pumps. For low- temperature heat pumps, parameters shall be declared for low-temperature application. Rated heat output (*) Prated 9kW Seasonal space heating energy efficiency

Parameters shall be declared for average climate conditions: Brine-to-water heat pump

/h] Heating water flow rate in [m

/h] Heating water flow rate in [m

/h] Heating water flow rate in [m