Rapide Cuisine IRNGPC2F29 - Cooker Hatco - Free user manual and instructions

USER MANUAL Rapide Cuisine IRNGPC2F29 Hatco

• CONTENTS This manual provides the installation, safety, and operating instructions for Hatco Dual Induction Ranges. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit. Safety information that appears in this manual is identified by the following signal word panels: WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE NOTICE is used to address practices not related to personal injury. INTRODUCTION Hatco Dual Induction Ranges offer a safe, quick, efficient, and attractive way to prepare foods in commercial kitchens as well as display cooking locations (omelet bars, buffets, etc
• ). The high efficiency, accuracy, and speed of induction cooking make Hatco Induction Ranges the perfect choice for quality foodservice organizations. Induction cooking relies on the creation of a magnetic field between the induction coils below the glass surface of the unit and an “induction-ready” pan sitting on top of the glass surface. This magnetic field generates induction currents in the base of the pan, which heat the pan instantly. That heat then is transferred to the pan contents. Since the magnetic field exists only between the induction coils and a magnetic material (ferrous material), the glass surface between the two does not become heated, eliminating heat loss and increasing efficiency. When the magnetic field is “broken” by turning off the unit or removing the pan, heat generation stops instantly. Hatco Dual Induction Ranges are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment. Important Owner Information p. 2
• Introduction p. 2
• Important Safety Information p. 3
• Model Description p. 4
• Model Designation p. 5
• Specifications p. 5
• Plug Configurations p. 5
• Electrical Rating Chart p. 5
• Dimensions p. 6
• Installation p. 7
• General p. 7
• Operation p. 8
• General p. 8
• Changing Cooking Control Method p. 9
• Using the Timer p. 10
• Cooking with Menu Items p. 10
• Programming Menu Items p. 11
• Changing Operation Mode p. 11
• Changing Between Fahrenheit and Celsius p. 12
• Resetting the Software p. 12
• Updating Firmware p. 12
• Maintenance p. 13
• General p. 13
• Daily Cleaning p. 13
• Troubleshooting Guide p. 14
• Limited Warranty p. 15
• Service Information Authorized Parts Distributors Back Cover p. 15

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of your strip heater in the spaces below (specification label located on the underside of the unit). Please have this information available when calling Hatco for service assistance. Model No. ________________________________________ Serial No. _________________________________________ Voltage ___________________________________________ Date of Purchase ___________________________________ Register your unit! Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on “Warranty”. Business Hours: 7:00 am to 5:00 pm Monday–Friday, Central Time (CT) (Summer Hours — June to September: 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday) Telephone: [phone] E-mail: [e-mail] 24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607. Additional information can be found by visiting our web site at www.hatcocorp.com.English Form No. IRNGCDM-0819

• Locatecountertopunitaminimumof2″(51mm)from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not obstruct air ventilation openings on sides and bottom of unit. Unit combustion or malfunction may occur.

• Do not place unit near or underneath curtains or other combustible materials. Items near or above unit could catch fire causing injury and/or damage to unit. Make sure all operators have been instructed on the safe and proper use of the unit. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION BURN HAZARD:

• Do not leave metal objects or utensils on or near induction range. They may become hot.

• Use caution when wearing rings, watches, or other ferrous objects around induction range. They may become hot.

• Some exterior surfaces on unit will get hot. Use caution when touching these areas. Do not block or restrict air flow to air intake or exhaust openings on bottom of unit. Do not store anything on top of unit. Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents. NOTICE Plug unit into a dedicated circuit. Do not use multiple appliances on same circuit. Never use aluminum foil on induction range. Aluminum foil will melt and damage unit. Do not place objects with magnetic properties (credit cards, cassette tapes, etc...) on or near unit during operation. Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces. Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors). This unit is intended for commercial use only—NOT for household use. WARNING ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Do not allow liquids to spill into unit. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 124°F (51°C).

• Do not steam clean or use excessive water on the unit.

• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. EXPLOSION HAZARD: Do not heat unopened containers of food on unit. Sealed, heated containers may burst open. ELECTROMAGNETIC INTERFERENCE HAZARD: This unit generates close-range electromagnetic fields. It has been designed to meet the applicable standards for non- interference with other electronic devices. Make sure other electronic devices in the vicinity, including pacemakers and other active implants, have been designed to meet their corresponding applicable standards. As a precaution, donotoperateunitorcomewithin12ʺ(305mm)ofunit with a pacemaker or other active implant. This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from unit. Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.English Form No. IRNGCDM-0819

MODEL DESCRIPTION All Models Hatco P Type Dual Induction Ranges are equipped with two induction coils underneath a single ceramic glass cooking surface, enabling the use of two pans on a single unit. Each model features a glass touch control panel. The control panel has separate, identical controls for each coil including a Function Button, a Timer Button, a Control Knob, and a Control Display. All P Type Induction Ranges include an attached 71″ (1800 mm) power cord with plug. NOTE: Refer to “Pan Specifications” in the OPERATION section of this manual for details on “induction-ready” pans, pans not suitable for induction cooking, and pan sizes. Hatco P Type Dual Induction Ranges have several safeguards built into each unit that ensure protection to the unit as well as the operators.

• A cross-flow fan ventilation system ensures that the electronic circuits in the unit do no overheat. Temperature probes monitor the electronic circuits and will signal the unit to shut down if the circuits get too hot.

• Temperature probes in the cooking zones monitor the zone temperature. These probes detect overheating in the cooking zone due to an empty pan.

• Electronic circuitry in the cooking zones detect when a small, ferrous object (such as a fork, spoon, or ring) is placed on the unit, and the unit will not operate. Countertop Models Countertop P Type Dual Induction Ranges models are portable, countertop induction ranges. IRNG-PC2S-xx Models IRNG-PC2S-xx models are side-by-side dual induction ranges. The induction coils are designated as the left coil and the right coil. The control panel for each coil is directly in front of its corresponding coil. Timer Button Function Button Power/Control Knob Control Display Ceramic Glass Cooking Surface Left Coil Right Coil Side-by-Side Dual Countertop Model IRNG-PC2F-xx Models IRNG-PC2S-xx models are front-to-back dual induction ranges. The induction coils are designated as the front coil and the back coil. The control panel for each coil is designated by a graphic on the control label—the top control panel controls the front coil, and the bottom control panel controls the back coil. Front Coil Back Coil Ceramic Glass Cooking Surface Timer Button Function Button Power/Control Knob Control Display Front-to-Back Dual Countertop Model NOTE: For the latest firmware updates, cooking tips, and more, go to the Hatco Induction Range website: www.hatcocorp.com/rapide_cuisineEnglish Form No. IRNGCDM-0819

Model Voltage Total Watts Amps Hertz Plug Configuration Shipping Weight IRNG-PC2S-29 and IRNG-PC2F-29208 499224 60 NEMA 6-30P 41 lbs. (19 kg)240 6240IRNG-PC2S-36 and IRNG-PC2F-36208 624030 60 NEMA 6-50P 41 lbs. (19 kg)240 7200 MODEL DESIGNATION SPECIFICATIONS Electrical Rating Chart Plug Configurations Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application. WARNING ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.NOTE: The specification label is located on the bottom of the unit. See label for serial number and verification of unit electrical information. NEMA 6-20PNEMA 6-30PNEMA 6-50P Plug ConfigurationsNOTE: Receptacle not supplied by Hatco. All units must be connected to a dedicated circuit.NOTE: Shipping weight includes packaging. I R N G - P x 2 x - x x Induction Maximum Wattage/Coil 29 = 2880 W 36 = 3600 W Dual Coil S = Side-by-Side F = Front-to-Back Programmable Range C = Countertop B = Built-InEnglish Form No. IRNGCDM-0819

Front View Side View Top View

INSTALLATION General Dual Induction Ranges are shipped completely assembled and ready for use. Care should be taken when unpacking the shipping carton to avoid damage to the unit and components enclosed. WARNING ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 124°F (51°C). FIRE HAZARD:

• Locatecountertopunitaminimumof2″(51mm)from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not obstruct air ventilation openings on sides and bottom of unit. Unit combustion or malfunction may occur.

• Do not place unit near or underneath curtains or other combustible materials. Items near or above unit could catch fire causing injury and/or damage to unit. CAUTION Do not block or restrict air flow to air intake or exhaust openings on bottom of unit. Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.

1. Remove the unit from the carton.

2. Remove tape and protective packaging from all surfaces of

the unit. NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See IMPORTANT OWNER INFORMATION for details.

3. Place the unit in the desired location. Make sure the

• is level and at the proper counter height.

• is strong enough to support the unit and its contents.

• provides a minimum of 2″ (51 mm) clearance from combustible materials.

• is large enough for all four feet of the unit to be positioned securely on the countertop. NOTE: Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).English Form No. IRNGCDM-0819

OPERATION General Use the following information and procedures to operate P Type Dual Induction Ranges. NOTICE: Do not move a countertop unit during operation. WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment. CAUTION BURN HAZARD: • Do not leave metal objects or utensils on or near induction range. They may become hot. • Use caution when wearing rings, watches, or other ferrous objects around induction range. They may become hot. • Some exterior surfaces on unit will get hot. Use caution when touching these areas. Pan Specifications Pans used with an Induction Range must meet the following specifications: • Made of material with magnetic properties (ferrous material) - Enameled Steel Pans - Cast Iron Pans - Stainless Steel Pans - Aluminum Pans w/ferrous base • Proper size (measurements given are the pan bottom diameter) - Minimum = 4″ (102 mm), Maximum = 14″ (356 mm) • Flat bottomThe following pans cannot be used with an Induction Range: • Glass Pans • Aluminum Pans without a ferrous base • Earthenware Pans • Ceramic Pans • Copper PansNOTE: The Induction Range automatically detects if a pan is induction-ready. If a pan is placed on the unit during operation that is not induction-ready, a pan icon with the message “Non-Compatible” will appear on the corresponding Control Display, and the unit will not operate. Dual Induction Range Controls The control panel on Dual Induction Ranges has separate, identical controls for each coil. This allows each coil to be operated independently. This section describes the operation of a single coil and its corresponding controls. Operation Modes Two operation modes are available on the Induction Range: Standard Mode and Advanced Programming Mode. Review the information below to determine which operation mode is appropriate. Refer to “Changing Operation Mode” in this section to change the unit between modes.Standard ModeStandard Mode offers basic cooking with manual cooking control methods and a timer. Four screens are available on the Control Display in Standard Mode: Power Control, Fahrenheit Temperature Control, Celsius Temperature Control, and Settings.S S Power ControlScreen°F TemperatureControl Screen°C TemperatureControl Screen SettingsScreenThe Settings screen in Standard Mode offers the following options: FIRMWARE = Used for uploading firmware updates MODES = Used to change between operation modes ERRORS = Shows the last six error codes Control Knob TimerButtonFunctionButtonControl Separation LineControl Display(showing Welcome Screen)This icon indicates that the controls above theline operate the coil at the front of the unit.This icon indicates that the controls below theline operate the coil at the back of the unit. Front-to-Back Dual Induction Range Control PanelEnglish Form No. IRNGCDM-0819

OPERATION Advanced Programming ModeAdvanced Programming Mode increases the versatility of the Induction Range by allowing preset, three-stage cooking programs (menu items) to be created. Four screens are available on the Control Display in Advanced Programming Mode: Power Control, Temperature Control (Fahrenheit or Celsius), Menu, and Settings.

Power ControlScreenTemperatureControl Screen Menu Screen SettingsScreenThe Settings screen in Advanced Programming Mode includes all of the options from Standard Mode as well as the following additions: TEMP UNIT = Used to change temperature unit of measure PROGRAM = Used to create custom menu itemsRefer to “Programming Menu Items” in this section to create custom menu items. Startup 1. Before turning on the unit each day, clean the glass cooking surface using an appropriate cleaning wipe, damp paper towel, or a damp cloth. CAUTION! Wipe up all spills and splashes immediately. Make sure unit is dry before using. Do not allow liquid to run into air inlet filter on bottom of unit.NOTE: The unit can be turned off at any time by pushing the Control Knob.NOTE: The cooling fan in the unit will not start until the unit gets hot. Once the fan turns on, it will run until the unit cools. 2. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details. • A Welcome screen will appear on the Control Display for a few seconds, then the display will go blank. 3. Place an induction-ready pan on the unit. The Induction Range will not operate without a pan centered inside the cooking zone pattern on the glass cooking surface. Power Control—Standard

4. Push the appropriate Control Knob to start the Induction Range. • The blue Power Control Screen appears showing a bar graph and a percentage of power setting. The Induction Range is now operating in Power Control. See “Changing Cooking Control Method” for information on cooking in Temperature Control. • If the unit is in Advanced Programming Mode, refer to “Cooking with Menu Items” in this section to cook using programmed menu items.NOTE: The pan icon on the display will flash when a pan is not being heated or when no pan is on the glass cooking surface. The icon will remain solid when a compatible pan is on the cooking surface and being heated. If the Power setting is at “0” or the Fahrenheit Temperature setting is below 79°F, no pan icon will appear. 5. Turn the Control Knob to adjust the Power setting to the desired percentage. • Turn the Control Knob clockwise to increase the setting. Turn the Control Knob counterclockwise to decrease the setting. • Most cooking in Power Control will be done at a setting of 50% or less. Start with a lower setting because the unit gets hot quickly. Make adjustments as necessary.NOTE: Heat generation will stop automatically whenever a pan is removed from the glass cooking surface. The unit will hold the current setting for three minutes. If the pan is placed back on the unit within the three minutes, the unit will resume cooking at the current setting. After three minutes, the Control Display will go blank and the unit will shut off. Shutdown 1. Push the appropriate Control Knob to turn off the Induction Range. The Control Display will go blank.NOTE: Heat generation will stop automatically whenever a pan is removed from the glass cooking surface. Changing Cooking Control Method Two cooking control methods are available in both operation modes on the Induction Range: Power Control and Temperature Control. To change control methods: 1. Touch the Button on the control panel to toggle through the cooking control methods. The screens appear in the order shown below (the Settings Screen that appears is used for changing unit operation mode and settings). Temperature Control—Standard Power Control—Standard S S 2. Turn the Control Knob to adjust the setting on the desired screen. • Turn the Control Knob clockwise to increase the setting. Turn the Control Knob counterclockwise to decrease the setting.NOTE: Settings in Power Control do not correspond to the temperature setting in Temperature Control. General Setting Information Hatco recommends adjusting the Power or Temperature settings up or down while cooking to find the best setting for a particular pan, amount of food, and heating desired. Once a good setting has been determined, use this setting in the future for cooking similar batches of the same size, in the same pan. Save these settings as a menu item in Advanced Programming Mode for quick and easy repeat cooking. Power Control Information Power Control supplies a continuous amount of heat to the pan, similar to the operation of a gas or electric burner. The Power setting is based on the amount of heat wanted in the pan. Observe the cooking of the food in the pan and make adjustments to the Power setting as necessary.English Form No. IRNGCDM-0819

OPERATION Temperature Control Information Temperature Control regulates power to the pan on and off to maintain the Temperature setting entered on the Temperature Control screen (Fahrenheit or Celsius). Power is controlled automatically by the internal computer. The temperature setting is approximate. The actual temperature of the food in the pan will depend on the type and size of the pan as well as the type and amount of food that is in the pan. When power to the pan is off, the pan icon on the display will flash. When power to the pan is on, the pan icon on the display will remain solid to indicate the pan is being heated.Remote Temperature ProbesFor quicker and more accurate temperature control, Remote Temperature Probes are included—one for each coil on Dual Induction Ranges. When connected, the Remote Temperature Probe signals the internal computer to control automatic regulation of power to the pan based on the actual temperature of the food being cooked.NOTE: Use only Hatco-supplied Remote Temperature Probes with Hatco induction units.To use a Remote Temperature Probe: www.hatcocorp.comProbe Clip Probe Port TemperatureProbe 1. Plug the probe into the probe port on the unit. • For side-by-side units, each port is located on its corresponding side of the unit, next to the USB port. • For front-to-back units, the ports are located on the left side of the unit, next to its corresponding USB port. The top port is for the back coil, and the bottom port is for the front coil. • The Control Display will show the setpoint entered and the word “PROBE”, indicating that a Remote Temperature Probe is connected. 2. Insert/submerge the bottom 1″ (25 mm) of the probe into the food being cooked. • °F or °C will flash on the Control Display until the unit is within 5 degrees of the temperature setpoint. When at the setpoint, °F or °C will stop flashing.NOTE: To avoid inaccurate temperature readings, do not allow the tip of the probe to touch the bottom of the pan. Do not fully submerge the probe. 3. Attach the probe to the side of the pan using the included probe clip. NOTE: Disconnect the probe when it is not in use. If the probe remains connected while not in use, the internal temperature control will take over causing temperature sensing to be slower and less accurate. Using the Timer A timer is available in both operation modes on the Induction Range. 1. Touch the Button on the control panel to access the Timer Screen. The unit of measure on the Timer Screen will correspond with the active cooking control method—Power or Temperature (°F or °C). • A split Timer screen will appear. The top of the screen shows the timer highlighted by a white outline, and the bottom of the screen shows the Power/Temperature setting. 2. Set the timer by turning the Control Knob within three seconds. • After the timer is set, the white outline drops to outline the Power/Temperature setting. 3. Adjust the Power/Temperature by turning the Control Knob. • When the timer reaches zero, the timer flashes between “DONE” and “0:00:00”. The Power/Temperature setting drops to “0” or 68°F (19°C), depending on the control method in which the unit is operating. Cooking with Menu Items Use the following procedure to cook using programmed menu items in Advanced Programming Mode. Refer to “Changing Operation Mode” in this section to change the unit between modes. 1. Push the Control Knob to start the Induction Range.RICE +Add+Add +Add+Add +AddPreset Menu—Advanced 2. Touch the Button on the control panel to toggle through the screens on the Control Display to the Menu screen. 3. Turn the Control Knob to highlight the desired menu item in red, then push the Control Knob to select the menu item. • The selected menu item cook screen will appear. Menu Item Cook—Advanced RICE Time STRT EXIT

4. Turn the Control Knob to highlight STRT in red, then push the Control Knob to start cooking. • The timer for the menu item will start and the setting for the active cooking control method is shown. • For two or three-stage menu items, the Control Display will begin the second and third stages automatically after the previous stage is complete. 5. To stop cooking during a menu item sequence, turn the Control Knob to highlight EXIT in red, then push the Control Knob to stop the sequence. • The Control Display will return to the Menu screen .English Form No. IRNGCDM-0819

Programming Menu Items Use the following procedure to program custom one, two, or three-stage menu items in Advanced Programming Mode.

1. Push the Control Knob to start the Induction Range.

Firmware ProgramModesErrorsTemp UnitSettingsSettings—Advanced

2. Touch the Button on the control

panel to toggle through the screens on the Control Display to the Settings screen.

3. Turn the Control Knob until

PROGRAM is highlighted in red, then push the Control Knob to select PROGRAM. RICE ADDExitADDADDADDADDProgramProgram—Advanced

• A password screen will appear.

• To enter the 3-digit password “248”, turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Program screen will appear. Stage3Stage1Stage2ExitProgram StagesProgram Stages—Advanced

4. Turn the Control Knob until the

desired ADD button is highlighted in red, then push the Control Knob to create a menu item.

• The Program Stages screen will appear.

5. Turn the Control Knob, if necessary,

until STAGE1 is highlighted in red, then push the Control Knob to begin programming the menu item. ADD Pwr Stage 1Time Cook

• The Menu Item Stage 1 screen will appear.

6. Turn the Control Knob clockwise

until ADD is highlighted in red, then push the Control Knob to name the menu item.

• The Name screen will appear.

7. Turn the Control Knob until BKSP is highlighted in red,

then push the Control Knob until all text in the name field is deleted. BKSP SAVE Name—Advanced Name field blank.

8. Turn the Control Knob until the first

letter for the menu item name is highlighted in red, then press the Control Knob to select the letter.

• Continue selecting letters using the Control Knob until the name is complete.

9. Turn the Control Knob until SAVE is highlighted in red, then

push the Control Knob to save the menu item name.

• The Menu Item Stage 1 screen will appear. SAUCE Pwr Stage 1 Time Cook

10. Program the Menu Item.

a. Turn the Control Knob until either the PWR or TMP field is highlighted in red, depending on the cooking control method. Push the Control Knob to select the cooking control method. b. Turn the Control Knob until the desired value appears for the cooking control method. Push the Control Knob to save the value. c. Turn the Control Knob until the TIME field is highlighted in red. Push the Control Knob to select TIME. d. Turn the Control knob until the desired value appears for the timer. Push the Control Knob to save the value. e. Turn the Control Knob until SAVE is highlighted in red, then push the Control Knob to save the STAGE 1 values. f. If a second stage and/or third stage is needed, turn the Control Knob until the desired stage is highlighted in red. Push the Control Knob to access the stage, and repeat steps a–e. g. When menu item programming is complete and the Program Stages screen is showing, turn the Control Knob until EXIT is highlighted in red, then push the Control Knob to save the menu item. h. The Program screen will appear. If all menu item programming is complete, turn the Control Knob until EXIT is highlighted in red, then push the Control Knob to return to the Settings screen. Touch the Button on the control panel to return to the active cooking control screen. Changing Operation Mode Use the following procedure to change the operation mode of the Induction Range. Two modes are available: Standard Mode and Advanced Programming Mode. FirmwareModesErrorsSettingsSettings—Standard

1. Push the Control Knob to start the

2. Touch the Button on the control

panel to toggle through the screens on the Control Display to the Settings Screen.

3. Turn the Control Knob clockwise

until MODES is highlighted in red, then push the Control Knob to select MODES.

• A password screen will appear.

• To enter the 3-digit password “248”, turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Modes screen will appear.

4. Turn the Control Knob to highlight either MODE S or MODE

A-ß in red, then push the Control Knob to select the desired mode.

• MODE S = Standard Mode

• MODE A-ß = Advanced Programming Mode

• After selecting the mode, the Control Display will return to the Power Control screen. Advanced Programming Mode Standard Mode Menu screen appears in Advanced Programming Mode. Temperature Control units separate in Standard Mode. S S OPERATIONEnglish Form No. IRNGCDM-0819

Changing Between Fahrenheit and Celsius Use the following procedure to change the temperature unit of measure between Fahrenheit and Celsius in Advanced Programming Mode. Firmware Program Modes Errors Temp Unit Settings Settings—Advanced

1. Push the Control Knob to start the

2. Touch the Button on the control

panel to toggle through the screens on the Control Display to the Settings Screen.

3. Turn the Control Knob clockwise

until TEMP UNIT is highlighted in red, then push the Control Knob to select TEMP UNIT.

• A password screen will appear.

• To enter the 3-digit password “248”, turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Temp Unit screen will appear.

4. Turn the Control Knob until the desired unit of measure is

highlighted in red, then push the Control Knob to select the unit of measure.

5. Turn the Control Knob to highlight EXIT, then push the

Control Knob to return to the Settings Screen.

6. Touch the Button on the control panel to return to the

active cooking control screen. Resetting the Software Use the following procedure if the induction range is unresponsive and the Control Display appears “frozen.”

1. Touch and hold both the Button and the Button at

the same time for 10 seconds.

• The unit will restart and the Welcome screen will appear on the Control Display. Updating Firmware Use the following procedure to upload firmware updates to the Induction Range from an external USB drive. This procedure must be done for each coil/control combination and can be done in both operation modes.

• For side-by-side units, each USB port is located on its corresponding side of the unit.

• For front-to-back units, the USB ports are located on the left side of the unit. The top port is for the back coil, and the bottom port is for the front coil. NOTE: For the latest firmware updates, cooking tips, and more, go to the Hatco Induction Range website: www.hatcocorp.com/rapide_cuisine Firmware Modes Errors Settings Settings—Standard

1. Push the Control Knob to start the

2. Touch the Button on the control

panel to toggle through the screens on the Control Display to the Settings Screen.

3. Turn the Control Knob clockwise until FIRMWARE is

highlighted in red, then push the Control Knob to select FIRMWARE.

• A password screen will appear.

• To enter the 3-digit password “248”, turn the Control Knob to the first number, then press the Control Knob to select and move to the next number.

• The Firmware screen will appear.

4. Depending on the type of update, turn the Control Knob to

highlight either USER BRD or MAIN BRD, then push the Control Knob to select.

• The Firmware Update screen will appear.

5. Insert the USB drive into the USB

• A screen will appear to indicate the update is in progress.

• When the update is complete, the Welcome screen will appear for a few seconds showing the new firmware version, and the unit will shut down. HOLD Menu+Timer FOR 10 SEC Error F69 NOTE: If an error message appears indicating that the update has failed, perform the “Resetting the Software” procedure in this section. Then, perform the “Updating Firmware” procedure again using a new USB drive. OPERATIONEnglish Form No. IRNGCDM-0819

General Hatco Dual Induction Ranges are designed for maximum durability and performance with minimum maintenance. WARNING ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Do not allow liquids to spill into unit. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on the unit.

• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some after-market or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces. Wipe up all spills and splashes immediately. Make sure unit is dry before using. Do not allow liquid to run into air inlet filter on bottom of unit. Daily Cleaning To maintain performance and preserve the finish of the Induction Range, clean the unit daily. Make sure to use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces.

1. Turn off and unplug the unit. Allow the unit to cool.

2. Remove and wash all food pans.

3. Remove and clean the air filter located on the underside of

the unit near the front. To clean:

• Pull filter straight out of filter bracket and clean using warm water and a mild soap.

• Allow filter to air dry completely before re-installing. NOTE: Side-by-side Dual Induction Ranges have two air filters, one below each set of controls.

4. Clean the glass surface using an appropriate cleaning

wipe, damp paper towel, or damp cloth.

• For tough stains and metal marks, use a drop of ceramic glass cleaner and paper towel.

• For water and scale marks, use a few drops of white vinegar and paper towel. NOTICE Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

5. Clean the metal surfaces using a clean, soft cloth and mild

6. Wipe dry all metal surfaces using a dry, clean, soft cloth.

IMPORTANT NOTE The Control Knob shafts require cleaning at least once every week. To clean: Pull the Control Knob straight off the shaft, wipe all dirt and grease from the shaft, then re-install the Control Knob on the shaft. MAINTENANCEEnglish Form No. IRNGCDM-0819

Symptom Probable Cause Corrective Action Unit does not turn on. No power to unit. Make sure power cord is plugged into an appropriate receptacle (see SPECIFICATIONS section). Check circuit breaker and reset as necessary. Check for damage to power cord. Check electrical receptacle.Electronic controls defective. Contact Authorized Service Agent or Hatco for assistance. Pan icon with the message “Non-Compatible” appears on the Control Display and the unit will not heat. Pan being used is not induction-ready. Use an induction-ready pan (see “Pan Specifications” in the OPERATION section of this manual). Control Display unresponsive or Error F69 screen appears.Software malfunction. Perform the “Resetting the Software” procedure in the MAINTENANCE section of this manual. WARNING This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn. WARNING ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance. TROUBLESHOOTING GUIDE Troubleshooting Questions? If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull- down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at: Telephone: [phone] or 414-671-6350 e-mail: [e-mail] Form No. IRNGCDM-0819

LIMITED WARRANTY SERVICE INFORMATION United States and Canada The warranty on Hatco Induction Ranges is for two (2) years from date of purchase or 30 months from date of shipping from Hatco, whichever occurs first. Warranty Problems If you experience a problem with an Induction Range during the warranty period, contact the Hatco Parts and Service Team at: Telephone: [phone] or 414-671-6350 E-mail: [e-mail] When contacting Hatco for warranty service, please supply the following information:

• Serial number (located on the bottom of the unit)

• Specific problem with the unit

• Contact name and phone number Non-Warranty Problems If you experience a non-warranty problem that requires assistance, please contact the nearest Authorized Hatco Service Agency. To locate the nearest Service Agency, log onto our website at www.hatcocorp.com, select the Support pull-down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team by phone/e-mail.

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion. Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below: a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty: Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HW and HWB Series (metal sheathed) b) Two (2) Year Parts and Labor Warranty: Induction Ranges Induction Warmers c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty: 3CS and FR Tanks d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on: Electric Booster Heater Tanks Gas Booster Heater Tanks e) Ninety (90) Day Parts-Only Warranty: Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND

IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR

A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco- authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE,

NEMA 6-30PNEMA 6-50P

• MODE S = Mode Standard