VORTRAX 30iQ - Pool POLARIS - Free user manual and instructions

USER MANUAL VORTRAX 30iQ POLARIS

ESPAÑOL H0742500_REVB Owner's Manual VTRX25iQ VTRX30iQ Light Commercial Pool Cleaner

TYPE EC27... ®WARNING FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this manual, this product must be serviced by a contractor who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist. In the event no such state or local requirement exists, the maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in this manual can be followed exactly. Improper installation and/or operation may void the warranty. FCC Regulatory Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi- transmitter product guidelines. CAUTION Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on circuit di󰀨erent from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. ISED Canada Regulatory Compliance Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.

2. This device must accept any interference, including interference that may cause undesired operation of

the device. CAN ICES-003 (B) / NMB-003 (B) THANK YOU FOR PURCHASING THE POLARIS CLEANER. YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:

1) Complete and return the warranty card.

2) Record your purchase information on the spaces provided below.

3) Attach your invoice (or a copy) to this page.

Troubleshooting ....................................... 22Page 4 English 1 Important Safety Instructions Congratulations on purchasing this Polaris Robotic Cleaner. Please read through the entire manual before installing your new robotic pool cleaner. Your cleaner must be installed and operated as specied.

READ AND FOLLOW ALL INSTRUCTIONS

Improper installation and/or operation can create unwanted electrical hazard which can cause serious injury, property damage, or death. DO NOT MODIFY THIS EQUIPMENT. Before installing this product, read and follow all warning notices and instructions that accompany this product. Failure to follow warning notices and instructions may result in death, serious injury or property damage. Consult Polaris customer service at 1-800-822-7933 for assistance. Improper installation and/or operation may void the warranty. WARNING Failure to comply with the following warnings can result in permanent injury, electrocution or death.PREVENT ELECTRICAL SHOCKTo reduce risk of electrical shock:• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualied installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button being pushed, a ground current is owing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner and have the problem corrected by a qualied service representative before using.• Per the United States National Electrical Code (NEC ), keep the control box at least ve (5) feet from the edge of the (pool/spa) water. In Canada, the Canadian Electrical Code (CEC) requires a minimum distance of 3m (10 ft.) to be maintained between the pool edge and the control box. Never submerge the control box.• Do not enter pool while the Polaris cleaner is in water.• Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and other equipment.• To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or control box if the cord is worn or damaged. Contact Zodiac Pool Systems LLC. Technical Support immediately for proper servicing and replacement of the damaged cord.• Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt repair of the Polaris robotic cleaner, control box, power cord, or oating cable.• NEVER OPEN CONTROL UNIT.• DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI RECEPTACLE. THE CONTROL BOX SHOULD BE PLUGGED INTO THE GFCI RECEPTACLE BOX.

PREVENT CHILD INJURY AND DROWNING

• To reduce the risk of injury, do not permit children to operate this product.• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system.Page 5 English CAUTION Failure to comply with the following warnings could cause damage to pool equipment or personal injury.• The Polaris cleaner must be installed and operated as specied.• This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.• Clean the lter canister in the Polaris cleaner after each use.
• Do not use the product in your pool if the water temperature is above 95°F (35°C) or below 55°F (13°C). USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL
• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, oats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub o󰀨 during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems LLC is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.

SAVE THESE INSTRUCTIONS

2 CleanerSpecications GeneralSpecications The general specications for the cleaner are as follows: Control box supply voltage120 VAC; 50/60 HzSupply voltage30 V DCOperating power150 W maxCable length82 ft (25M) or 100 ft (30M) depending on modelCleaner size (WxDxH)17 x 12 x 19 inches (47 x 51 x 29 cm)Weight of cleaner26 lbs. (12 kg)Packed weight42 lbs. (19 kg)Filtration Dual ltration ultra-ne and general purpose extra large canisterCycle lengthsVariable programming The cleaner is a double-insulated product. A double-insulated electrical appliance is one which has been designed in such a way that it does not require a safety connection to ground. The basic requirement for double-insulation is that no single failure can result in dangerous voltage becoming exposed so that it might cause an electric shock and that this is achieved without relying on an earthed (grounded) metal casing. This is achieved by having two (2) layers of insulating material surrounding live parts or by using reinforced insulation. Therefore, devices having double-insulated construction, such as this cleaner, do not use a grounded (three-prong) cord/plug.Page 6 English Connect to a Power Source WARNING Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.

PREVENT ELECTRICAL SHOCK

• U.S.: Per NEC requirements, keep the control box at least ve 11.5 ft. (3.5 m) from the edge of the pool. CANADA: Per CEC requirements, keep the control box at least three 3m (10 ft.) from the edge of the pool. • Only connect the control box to a receptacle protected by a ground fault circuit interrupter (GFCI). Contact a certied electrician if you cannot verify that the receptacle is protected by a GFCI. • Do not use an extension cord to connect the control box. • Do not allow anyone to swim while the cleaner is in the pool.• The control box is water-resistant, not waterproof. In order to prevent electrocution, never submerge the control box or leave exposed to inclement weather.

1. Unscrew the protective cap for the oating

cable from the side of the control box by turning counter-clockwise (Figure 3). Figure 3. Remove Protective Cap 3 Assembly Contents The packaging should contain the following items:

• Polaris cleaner and oating cable

• Storage & Transport Caddy (assembly instructions separate) Attach the Control Box to the Caddy

1. Align the bottom of the control box with the

notch at bottom of the control box hook on the caddy (Figure 1). Figure 1. Align Control Box with Caddy Hook

2. Press control box onto the caddy hook until

it snaps and locks into position (Figure 2). Figure 2. Attach the Control Box onto CaddyPage 7English2. Grip the notched end of the oating power cable, insert into the control box, and turn clockwise to tighten (Figure 4). 3. Plug the control box directly into a GFCI outlet. DO NOT use an extension cord.Figure 4. Connect Floating Power CableNOTE: To avoid damaging the power cable, do not try to twist the entire cable housing (see below).

NOTE: To avoid exposing the power cable connector pins to water, be sure the connector is screwed in all the way and there is no gap (see below).

4 General Cleaner Operation CAUTION To prevent damage to the cleaner, be sure to adhere to the following guidelines:• Remove the cleaner from the pool after the cleaning cycle is completed.• Store on the caddy out of direct sunlight or inclement weather.• Never lift the cleaner out of the pool by the oating cable. Always use the lift feature to remove cleaner from the pool. • Take additional care when lifting the cleaner out of the pool. It becomes heavier when lled with water.• Always remove the cleaner from pool when super chlorinating or adding acid.• Do not handle cleaner while it is in operation. IMPORTANT

• Always make sure the cleaner head is fully submerged before you begin operation.• Clean the lter canister after each cleaning cycle.• Do not leave your cleaner in the pool on a permanent basis.• At the end of each cycle, remove the cleaner from the pool. • Start at the cleaner head and untangle any coils in the cable before storing the cleaner.The Polaris robotic cleaner includes a safety feature that automatically stops the cleaner if it is powered on but not submerged in water. For pools equipped with a beach area, this safety feature is programmed to drive the cleaner in reverse and back into the pool when the impeller is out of the water.Page 8 English Install and Submerge the Cleaner

1. With the control box plugged into a GFCI

outlet, spread the oating cable across the pool deck until you reach the middle of the pool length.

2. At the center point, submerge the cleaner in

the pool and hold in the vertical position to release any air trapped inside (Figure 5).

Figure 5. Submerge the Cleaner Vertically

3. Ensure the unit sinks to the bottom of the

pool and does not oat (Figure 6).

Figure 6. Cleaner Sinking to the Bottom of the Pool

4. Place only enough oating cable in the

water to reach the farthest end of your pool from the central point. Spread out the oating cable ensuring there are no kinks or coils in the cable (Figure 7). NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool (see Figure 14). Max Floating CableLength11.5ft (3.5m) Min Distance between the ebox and pool edgecaddy / control unitcleanerRecommended entry point Not RecommendedWARNING: Do not use an extension cordcleaner Figure 7. Pool Entry Point for Optimal PatterningPage 9 English Using the Control Box The control box can be used to initiate basic cleaning features and to connect the device to Wi-Fi. For more information on connecting your cleaner to Wi-Fi, see the section on Installing iAquaLink

+ / - 15 minute increments Initiate connection and set up iAquaLink connection Bluetooth connection status: BLINKING - searching for signal SOLID - paired with phone Wi-Fi connection status: BLINKING - connected to router SOLID - connected to the internet Error codes or message displayPage 10 English Start / Stop Cleaning and Adjust Cleaning Time The factory default cleaning mode is SMART Cycle (Floor, Wall, Waterline). The rst use of SMART Cycle (duration: 2:30), will automatically calculate the cleaner’s optimal cleaning time for your pool. After the initial SMART Cycle calculation, the optimal cleaning time is saved for future use. To recalculate the SMART Cycle setting, press and hold the START/STOP button for 5 seconds. Use to change cleaning surface setting. Toggle between: Deep Clean (2h 45 min) Floor, Walls, Waterline, High Intensity SMART Cycle (Calculate custom clean duration) Floor, Wall, Waterline Quick Clean (1h 15 min) Floor only Waterline (45 min) Waterline only

1. With cleaner submerged in water, press

the to begin operation. Press again to interrupt and cancel an in-progress cleaning cycle. NOTE: At the beginning of each cleaning cycle, the robot confirms your pool parameters (approximately 10 minutes). During this time, the cleaner does not climb to the waterline. Press +/- buttons to increase or decrease cleaning time in 15-minute increments. - Minimum run time is 30 minutes. - Maximum run time is 6 hours. NOTE: The control box automatically goes into standby mode after 5 minutes and the display screen turns off. Press any key to exit standby mode and view remaining cycle time. Cleaner will continue to function in standby mode. Lift System The Lift System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle.

1. Press to begin the automated

procedure. The screen displays when the Lift System is in operation. NOTE: To stop the procedure at any time, press and release the button again.

2. Next, Press and HOLD to rotate the

3. Once the cleaner is facing the wall of your

choice for retrieval, release the button.

4. Cleaner will drive forward and up the wall it

is facing. It will wait at the water line to be retrieved.

5. When in reach, remove the cleaner from

the pool using the handle. The cleaner will quickly expel water to allow for lighter, easier removal. NOTE: Never lift the cleaner out of the pool by the floating cable. Start Delay The Start Delay is designed to allow the user to schedule the activation of the robot cleaning cycle by increments of an hour and up to 24 hours.

1. After selecting cleaning surface mode,

press and simultaneously.

2. The hour will display , use the

or to adjust the number hours.

3. Press to approve the hour.Page 11

only available for VTRX30iQ) The Ultrasonic Sensors are an Enhanced Sensor Navigation System which provides wall detection for smart and e󰀩cient cleaning. Ultrasonic Sensors allow the cleaner to stop before hitting the wall and based on the cleaning pattern chosen the Vortrax will either turn or climb to clean the wall or tile line. Sensors evaluate:

• Orientation Sensors Figure 8. Ultrasonic Sensors on Front of Cleaner Compass The compass counts the turns during the cycle in order to perform a nal untangling rotation pattern corresponding to the counted number of turns during the cycle. 5 Installing iAquaLink

The iAquaLink app is available for download from the App Store or Google Play. With iAquaLink Control, you can connect to your robotic cleaner from anywhere, anytime to access many functions and troubleshooting advice. App features are dependant on model. Before you begin installation, make sure you have the following:

• Robotic Cleaner submerged in the pool• Control Box connected and plugged into a GFCI outlet• Smart device (phone or tablet) with Wi-Fi and Bluetooth enabled• Wi-Fi router with su󰀩cient signal strength at the Control Box• IMPORTANT: Have your Wi-Fi network password available Download the App Install or update the iAquaLink app from the App Store or Google Play. Once the download is complete, select the iAquaLink icon on your smart device to open the app.Page 12 English Sign Up and Log In Click Sign Up to create a new user account. Or, if you previously set up an iAquaLink account, click Log In to access your systems.Complete all required elds in the Account Set Up page and agree to the Terms and Conditions. ConguretheSystem 1. On the My Systems page, click + in the upper right-hand corner to add a system. 2. Choose “Robotic Cleaner” from the list and choose your model type.3. On the Control Box, press Bluetooth light indicates status: BLINKING - searching for signal SOLID - paired with phone4. Follow on-screen prompts to add your cleaner and connect to your home router. Wi-Fi light indicates status: BLINKING - connected to router SOLID - connected to the internetNOTE: The searching screen may take a few minutes to find your router. If you receive an error you may have a weak router signal at the location of your control box OR you may have entered an incorrect Wi-Fi password. In the case of a weak router signal, consider installing a Wi-Fi extender to boost your signal strength. (See iAquaLink Troubleshooting section.) 6 iAquaLink

Control Once you have downloaded the iAquaLink app and connected the device to Wi-Fi, the iAquaLink app allows for robotic cleaner control from anywhere, anytime. Functions vary within the iAqualink app depending on which cleaner model you have. WARNING Do not enter pool while the robotic cleaner is in water. iAquaLink

Control Home Screen App function and design is subject to change. Start/Stop Cleaning Remote Clean Mode Lift System Dirty Canister Indicator

Manual Time Adjustment (current run time +/- 15 minutes) Water Temperature Display °C / F Start / Stop Cleaning and Adjust Cleaning Time The factory default cleaning surface setting is SMART Cycle (Floor, Wall, Waterline). SMART Cycle calculates a customized cleaning time optimized for your pool. On the rst run of SMART Cycle, the app counts up as it calculates the optimized cleaning time. On periodic SMART Cycle cleaning, the app will count down from the optimized cleaning time.Page 13 English NOTE: To Recalculate SMART Cycle, go to the Set Cleaning Mode after the initial calculation.

1. From the Home screen or the

Control Box, press the Start button to begin cleaning.

2. The app displays the cycle time in hours

and minutes. To increase or decrease the cycle time during cleaning, press the (+) and (–) buttons. - Time adjusts up or down in 15 minute increments. - Minimum run time is 30 minutes. - Maximum run time is 6 hours. - The control box displays the same countdown and cycle setting as the app.

3. Press to interrupt and cancel an in-

progress cleaning cycle. NOTE: At the beginning of each cleaning cycle, the robot confirms your pool parameters (approximately 10 minutes). During this time, the cleaner does not climb to the waterline. Set Cleaning Mode

1. From the main screen, select Cleaning

Mode to view options.

2. Choose from available cleaning mode.

3. In Custom mode (if applicable), select the

cleaning surface and cleaning intensity from the on-screen icons. Remote Control Use your mobile device as a remote control. IMPORTANT: Only use Remote Control when in view of the cleaner.

1. From the main screen, select the Remote

tab. NOTE: When in remote control mode, the control box displays:

2. You can direct the cleaner using the

remote control or use the spot clean feature to help pick up debris.

3. To use “Spot Clean” drive the cleaner near

where debris has collected and initiate “Spot Clean”. The Cleaner will perform a short cleaning pattern to remove debris in that area. NOTE: If you experience significant delays between the app command and cleaner response, you may have a weak Wi-Fi signal or other connectivity challenges that interfere with the immediacy of the remote control functions. Lift System The Lift System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle. IMPORTANT: Only use Lift System when in view of the cleaner.

1. From the main screen, select Lift

System to enter automated procedure.

2. Use the left and right arrow icons to rotate

the cleaner to face the wall of your choice.

3. Press the Lift System icon to drive the

cleaner up the wall it is facing. The cleaner will wait at the water line to be retrieved. NOTE: To stop the procedure at any time, press and release the button again.

4. When in reach, grab the cleaner handle

and begin to pull cleaner out of the water. The cleaner will quickly expel water to allow for lighter, easier removal. NOTE: Never lift the cleaner out of the pool by the floating cable. Program or Cancel Cleaning Schedules It is still recommended to remove and clean the lter canister after every cleaning cycle.

1. Tap the area titled Next Cleaning or

go to System Settings and choose Schedules.

2. To program a schedule, select the day of

the week.Page 14 English 7 Maintenance WARNING To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance. IMPORTANT Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle. NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length (Figure 9). Only place enough cable in the water to reach the farthest point in the pool. Max Floating CableLength11.5ft (3.5m) Min Distance between the ebox and pool edgecaddy / control unitcleanerRecommended entry point Not Recommended

WARNING: Do not use an extension cordcleaner

Figure 9. Optimal Entry Point in PoolIf tangling occurs, follow these steps:1. Remove the cleaner from the pool using the Lift System. When the cleaner is within arm’s reach, use the handle to remove from 3. Select a start time to begin the cleaning cycle. 4. Select a cleaning mode. Mode selected will determine runtime.

5. Press OK to save the schedule or Delete to

remove permanently.6. Repeat steps 2-4 to program additional days.NOTE: Only one programmed cleaning cycle can be scheduled per day.7. Press BACK or DONE to leave the Edit Schedule page and return to the main screen.8. The next scheduled cleaning cycle will display near the top of the main screen. Temperature Display The pool water temperature will be displayed on the main app screen. Accurate temperature may take a few minutes to display as the sensor acclimates to the surrounding water temperature. Temperature will only be displayed during an in-progress cleaning cycle. In-App Error Messages and Troubleshooting If an error occurs, the status bar will show a warning symbol and: “Cleaning Interrupted”. 1. Click on the warning symbol to view troubleshooting advice on how to x the issue. 2. Choose Clear Error if you believe you have xed the problem and want to re-try. Choose OK if you want to suspend the cleaner in error mode and work on the troubleshooting x at a later time. System Settings Access System Settings by pressing the gear icon in the upper right hand corner of the app screen.Page 15 English the water. Never lift the cleaner out of the pool by the oating cable or swivel.

2. Hold the cleaner vertically to drain

(Figure 10). Figure 10. Keep Cleaner Vertical to Drain Water

3. Unplug power to the cleaner at the

4. Remove the cleaner from the pool and

untangle all kinks and coils in the power cable (Figure 12). Start at the cleaner head. Lay the cable in the sun to loosen any tangling memory. Figure 12. Untangle Clean the Filter Canister The lter canister should be cleaned at the end of each cycle.

1. Remove the cleaner from the water using

the Lift System and let the remaining water drain.

2. Set the unit on four wheels.

3. Push the cover lock (1) and lift the cover

(2) until it is secured in the vertical position (Figure 13).

Figure 13. Lift Cleaner Cover

4. Remove the lter canister assembly from

the body (3) as shown in Figure 14.Page 16 English Figure 17. Wash Filter CanisterNOTE: Periodically, remove the filter canister and clean thoroughly with soapy water and a soft bristle brush. Store the Cleaner When Not in Use The cleaner should be cleaned regularly using slightly soapy clean water. Do not use solvents such as trichlorethylene or its equivalent. Rinse the cleaner generously using clean water. Do not let your cleaner dry in direct sunlight near the pool. The cleaner should be stored on its caddy so that it dries quickly.

1. Disconnect cleaner from the power source.

2. Starting at the cleaner head, remove all

coils and tangles from the cable (Figure 18). Lay the cable in the sun to loosen any tangling memory.

3. Place the rear wheels on the caddy and

position the cleaner vertically on the caddy base.

4. Disconnect the cable from the control

box. Replace the protective cap on the control box. Figure 14. Remove Filter Canister Assembly

5. Push the quick release button on the

canister assembly (4) and pull open (5) as shown in Figure 15.

Figure 15. Open Filter Canister Assembly

6. Separate the lter canister from the lter

support (6), as shown in Figure 16.

Figure 16. Remove Filter Canister

7. Empty all debris from the lter canister,

then rinse the canister, the lter support and the cleaner using a hose, as shown in Figure 17.Page 17 English Figure 18. Untangle the Floating cable5. Loosely coil the power cable starting at the cleaner and moving toward the connection point at control box. Store the cable by wrapping it around the hook located on the front of the caddy. Replacing Wear Parts Replacing Brushes The cleaner is tted with PVC brushes with a “wear” indicator (Figure 19). raised groove becomes partially flattened, indicating excessive wearFigure 19. Worn Brush IndicatorTo maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes rst).To replace a worn brush:1. Lift the cleaner to a vertical position so that the handle is up (Figure 20).

Figure 20. Cleaner in Upright Position2. Separate the edges of the brush and undo the tabs (Figure 21). Remove the worn brushes. Figure 21. Undo the Tabs of the Brush3. To install the new brush, position the new brush on the roller with the cleaning blades facing away from the roller (Figure 22). Figure 22. Install the New Brush4. Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot (Figure 23).Page 18 English Figure 25. Pull the Old Track Over the Wheel

2. Remove the old track from the front wheel,

then remove track from the rear wheel (Figure 26). Figure 26. Remove the Old Track

3. Replace the track on the wheel by

positioning the rib toward the body of the cleaner (Figure 27). Figure 27. Track Replacement Orientation

4. Push one side of the track on to the wheel

5. Use a pair of scissors to cut the tabs 3/4

inch from the heel so that they are no higher than the cleaning blade (Figure 24).

6. Repeat the procedure to install the second

brush. Figure 24. Cut Tabs Replacing Tracks

1. Pull on the inside of the old track to remove

the track lip from the front wheel (Figure 25).Page 19 English and t the rib of the track in the groove of the wheel (Figure 28). Figure 28. Start on One Side of the Track

5. Work the track onto the front wheel and

verify the rib of the track is positioned properly within the groove of the wheel (Figure 29). Figure 29. Work the Track On Around the Wheel

Push and position the rib of the inner side of the track in the groove of the rear wheel (Figure 30). If needed, turn the wheel gently to help with installation. Figure 30. Push the Track into Place on the Wheel

8. Work the track onto the rear wheel and

verify the rib of the track is positioned properly within the groove of the wheel.

9. Push and position the rib of the inner side

of the track in the groove of the rear wheel. If needed, turn the wheel gently to help with installation. Spare Parts The complete spare parts list and exploded view is available on the Polaris website.

• USA: polarispool.com

• Canada: polarispool.ca Contact your local maintenance provider to perform diagnostic tests or repairs not shown in general maintenance.Page 20 English 8 Troubleshooting Information about the cleaner status and any relevant condition will be displayed on the control box and/ or in the iAquaLink

Pump Motor Traction Motor Right Traction Motor Left a. Check for corrosion or bent pins in the power cable connection area.b. Turn each wheel one quarter turn in one direction repeatedly until rotation is smooth. Repeat, turning wheels in the opposite direction until rotation is smooth. c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. 4 Pump Motor Consumption a. Check for small debris or hair in the fan impeller. b. Thoroughly clean the lter canister.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.

Drive Motor Consumption Right Drive Motor Consumption Left a. Thoroughly clean the lter canister. b. Turn o󰀨 the cleaner and submerge. Shake to release air bubbles. Restart cycle.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. 7 Cleaner Floating

• Turn cleaner power o󰀨, then submerge cleaner according to correct procedure. 8 Cleaner Out of the Water
• Turn o󰀨 the cleaner and submerge. Shake to release air bubbles. Restart cycle. N/A • Cleaner has completed a cleaning cycle. This is not an error. No action required. 10 Communication a. Turn cleaner power o󰀨 and on again to reset. b. Check oating cable connection to the control box. Check for corrosion or bent pins at the connection point.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. 11 Sensor Unit
• Contact approved service station for replacement. N/A Connection Error a. Check that the control box is plugged into a GFCI outlet and that the Wi-Fi icon is illuminated. b. If not, go through the set-up steps to reconnect to the home router. Check that the router is in close enough range to the control box. Install a Wi-Fi extender if necessary.Page 21 English General Troubleshooting The following list provides some helpful hints for troubleshooting common challenges when using the cleaner. User Issue Possible Cause Suggested Solution Lights on control box ash after pressing Start/Stop Floating cable not connected Unplug and then reconnect the oating cable to the control box. Cleaner not fully submerged Remove cleaner from pool and re-submerge (see: Install and Submerge the Cleaner). Poor connection or need to restart cycle Unplug the control box and reconnect to a GFCI outlet. Press "Start" to begin a new cycle. Propeller or wheels may be jammed and not turning correctly Contact your local retailer to request a diagnostic review. If the problem is not resolved, contact Polaris Technical Support at 1-800-822-7933. The ashing lights appear on the control box during the cleaning cycle. Cleaner not fully submerged Remove cleaner from pool and re-submerge (see: Install and Submerge the Cleaner). The cleaner does not stay on the pool surface or is oating excessively. There is air trapped inside the cleaner housing Remove cleaner from pool and re-submerge (see: Install and Submerge the Cleaner). The lter canister is full or dirty Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). The cleaner is not climbing walls. The lter canister is full or dirty Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). Track treads worn down See: Replacing Wear Parts Conrm appropriate pool chemistry Speak with your pool service professional. Do not leave cleaner in the pool during any chemical treatments. The cleaner is not moving Not connected to electricity The outlet the control box is connected to, is not supplying electrical power. Check that the outlet to which the control box is connected is receiving electricity. Cycle not started. Press the Start button to initiate a cleaning cycle. Reset needed Disconnect the unit power and reconnect after 20 seconds. If the problem is not resolved, contact your local retailer to request a diagnostic review or contact Polaris Technical Support at 1-800-822-7933. The oating cable has excessive tangling Too much cable in the water Place only the required amount of cable into the water to allow it to reach the farthest end of your pool with remaining cable on the pool deck (see: Install and Submerge the Cleaner) Removal needed Untangle the twisted cord and lay in sun to reduce memory (see: Cord Tangling).Page 22 English User Issue Possible Cause Suggested Solution The cleaner is not cleaning the pool e󰀨ectively. Filter canister is full or dirty Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). Brushes are worn Check the wear indicator(s) (see: Replacing Wear Parts). Cable is excessively tangled (the front brush and parts need to be cleaned regularly) Untangle the twisted cord and lay in sun to reduce memory (see: Cord Tangling). The cleaner does not go straight in the pool or does not tilt Tracks may be worn out Check cups or wear indicator to verify if tracks need to be replaced. Use tracks with cups on pools with smooth surfaces. Use tracks w/o cups on pools with non slip surfaces. Debris jamming transmission Remove any debris in the front brush area The cleaner does not collect debris or go forward Debris jamming transmission Remove any debris in the front brush area Dismissing an Error Code From the Control Box: After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code. If the control box is in Standby Mode, press the Start/Stop button to show the on-screen display. After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code. From the iAquaLink

App: Press the error icon to display troubleshooting solutions. After you have completed the troubleshooting solution steps, press Clear Error to return to normal operation. Or, press OK if you need to complete the solution steps at a later time. iAquaLink

Troubleshooting This information can help to troubleshoot connection and setup challenges between the iAquaLink app and the cleaner. How It Works Your Smart DeviceYour InternetRouterCleaner Control Unit Robotic Pool CleanerInternetPage 23 English How to connect: You must connect to the home router (network) by rst establishing a direct connection between the control box and your smart device. (See: Congure the System.) IMPORTANT: It is recommended to locate the control box as close to the home router as practical. Do not use an extension cord. Common iAquaLink

Troubleshooting Remember, if you get a new Wi-Fi Router, reset the defaults of your current Wi-Fi Router or simply change your Wi-Fi network password, you will have to re-establish the connection between your cleaner and the router. (See: Congure the System.) User Issue Possible Cause Suggested Solution All lights are o󰀨 Bright sunlight Shield the lights to block sunlight and re-check if the lights are lit. Control box is unplugged. Plug the control box into a GFCI outlet (see: Connect to a Power Source). Power outage. Verify that the breaker is on and electricity is being supplied to the outlet. Lost internet connection. Check internet connection - Network may be down. Wi-Fi is o󰀨 Router is o󰀨. Turn router on. Router password was changed. Reset router with new password. Wi-Fi light is ashing Lost internet connection Check internet connection - Network may be down. Control box is too far from home router Relocate the control box as near to the home router as practical. (See: Install and Submerge the Cleaner) Do not use an extension cord. Weak Wi-Fi signal • Check for adequate Wi-Fi signal strength.

• With a Windows laptop, go to Network Connections in the Control Panel. Check Signal Strength meter under Wireless Network Connection icon while standing near the control box.

• With a smart device, search for, download, and use an app that can check signal strength while standing near the control box. If Wi-Fi signal is weak, consider installing a Wi-Fi extender. Connectivity issue with local Wi-Fi or connection to the server. Contact your local internet service provider.

• Unplug your control box and wait 10 seconds. Plug in the box again and see if lights illuminate.

• Check Internet connection - Network may be down. Wi-Fi light is on but buttons and functions are disabled Firmware update in progress. "PROG" displays on the control box and information is displayed in the app during an over-the-air rmware update. Simply wait for button functions to resume after update completes. Do not unplug from power during an update.©2022 Zodiac Pool Systems LLC. All rights reserved. Polaris

and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems LLC. Apple and the Apple logo are trademarks of Apple, Inc. registered in the U.S. and other countries. App Store is a service mark of Apple, Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. All other trademarks referenced are the property of their respective owners. H0742500_REVB Zodiac Pool Systems LLC 2882 Whiptail Loop # 100 Carlsbad, CA 92010 USA

1.800.822.7933 | polarispool.com

Zodiac Pool Systems Canada, Inc. 3365 Mainway, Unit 2 Burlington, ON L7M 1A6 Canada

Zodiac Pool Systems Canada, Inc. 3365 Mainway, Bureau 2 Burlington, ON L7M 1A6 Canada