POLARIS P965iQ - Pool

P965iQ - Pool POLARIS - Free user manual and instructions

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Product type Automatic pool cleaner robot
Brand Polaris
Model P965iQ
Input voltage (control unit) 100-125 V AC, 60 Hz
Supply voltage (cleaner) 30 V DC
Maximum power 150 W
Floating cable length 21 m (70 ft)
Cleaner dimensions (L x W x H) 43 x 48 x 27 cm
Cleaner weight 9.5 kg
Packaged weight 19 kg
Filtration Reusable filter cartridge
Cleaning modes Floor, walls, waterline, Quick Clean, Deep Clean, customized
Programming Via iAquaLink app (Wi-Fi)
Lift system Automatic to facilitate removal
Remote control Via app (joystick or tilt)
Double insulation Yes
Minimum safety distance (USA) 1.5 m from pool edge
Minimum safety distance (Canada) 3 m from pool edge
Recommended water temperature 13 °C to 35 °C
Brush material PVC with wear indicator
Replaceable wear parts Brushes, tires, filter cartridge

Frequently Asked Questions - P965iQ POLARIS

How to install the Polaris P965iQ pool cleaner robot?
First assemble the transport cart by attaching the wheels, frame, and hook. Attach the control unit to the cart. Connect the floating cable to the control unit by screwing it tightly. Plug the control unit into a GFCI-protected outlet. Immerse the robot vertically, holding it underwater to expel air, then place it on the pool floor. Extend the floating cable so that it enters the water at the center of the long side of the pool.
How to connect the robot to the iAquaLink app?
Download the iAquaLink app from the App Store or Google Play. Create an account or log in. On the control unit, press the Wi-Fi to phone button. In the app, select 'Add System' then 'Pool Cleaner Robot'. Follow the instructions to connect your device to the 'RoboticCleaner-...' network. Then, choose your home Wi-Fi router and enter the password. Once connected, the LAN and WEB indicators light up on the control unit.
What to do if the robot does not start?
Check that the control unit is plugged into a GFCI outlet and that the floating cable is properly screwed. Make sure the robot is fully submerged and that there is no trapped air. If the indicators are blinking, try unplugging and replugging the control unit. If the problem persists, check that the impeller and wheels are not obstructed. Refer to the error code table in the manual.
How to clean the filter cartridge?
After each cycle, use the lift system to remove the robot from the water. Place it on its wheels, open the lid by pressing the latch, then remove the cartridge assembly. Press the quick release button to open the holder. Separate the cartridge from the holder, empty debris, then rinse the cartridge and holder with a garden hose. Reassemble and replace in the robot.
How to use the lift system?
The lift system automates the robot's exit from the pool. Press the LIFT button on the control unit or select 'Lift System' in the app. The robot turns to face the wall, then climbs along it. When it reaches the surface, it waits for you to grab it by the handle. Once out of the water, it expels water to reduce weight. Never pull on the floating cable.
What to do if the cable gets tangled?
If the cable is tangled, first remove the robot from the water using the lift system. Hold the robot vertically to drain water, then disconnect the cable from the control unit. Untangle all loops and knots starting from the robot head. Expose the cable to sunlight to soften twists. To prevent tangling, only place the necessary cable length in the water and ensure the entry point is at the center of the long side.
How to replace the brushes?
Check the wear indicator on the brushes. If the raised groove is flattened, it is time to replace them. Hold the robot vertically, separate the brush edges and remove the tabs. Remove the worn brush. Place the new brush on the roller with the blades facing away from the roller. Insert each tab into its slot until the heel comes out on the other side. Cut the excess tab to 19 mm from the heel.
What are the error codes and their solutions?
Error codes are displayed on the control unit and in the app. For example: code 1 (pump motor) - check connections and wheels; code 4 (pump consumption) - clean the cartridge; code 7 (robot floating) - submerge properly; code 10 (communication) - reset the device. Refer to chapter 8 of the manual for the full list and detailed solutions.
Can I leave the robot in the pool permanently?
No, it is recommended to remove the robot from the pool after each cleaning cycle. Do not leave it in the water permanently, as this can cause premature wear and damage. Store it on its cart away from sun and weather. Also, remove it before any superchlorination or acid addition.
How to program a periodic cleaning cycle?
In the iAquaLink app, go to 'System Settings' then 'Edit Schedule'. Select the day of the week, start time, and cycle duration (30 min to 3h30). Press 'Save' to save. Only one cycle per day can be programmed. The robot will perform the cleaning each week at the set time. To cancel, select the programmed day and press 'Delete Schedule'.

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USER MANUAL P965iQ POLARIS

natural_image Line drawing of a robotic car with wheels and a roof, no text or symbols present

9650iQ Sport

P965iQ

TYPE EC27--

iAquaLink™ CONTROL

Owner's Manual

ENGLISH | FRANÇAIS | ESPAÑOL

FCC Statement

This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

CAUTION

Any changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment.

NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

WARNING

FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this manual, this product must be serviced by a contractor who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist. In the event no such state or local requirement exists, the maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in this manual can be followed exactly. Improper installation and/or operation will void the warranty.

THANK YOU FOR PURCHASING THE POLARIS CLEANER.

YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:

1) Complete and return the warranty card.
2) Record your purchase information on the spaces provided below.
3) Attach your invoice (or a copy) to this page.

Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If the original dealer does not perform warranty service, please visit www.polarispool.com to locate an independent service company near you. If you are unable to locate a service company, please call our Technical Support department at 1-800-822-7933.

RECORD YOUR POLARIS CLEANER DATA HERE:

Date of Purchase ____ Purchased From ____ Serial Number: ____

City ____ State/Province ____ Zip/Postal Code ____

Table of Contents

1 Important Safety Instructions....4

2 Cleaner Specifications....5

General Specifications.... 5

3 Assembly 6

Contents 6

Assemble the Transport Caddy 7

Attach the Control Unit to the Caddy....10

Connect to a Power Source....11

4 General Cleaner Operation....13

Install and Submerge the Cleaner....14

Using the Control Unit 16

Start / Stop Cleaning 16

Lift System....17

5 Installing iAquaLink™ 17

Download the App 17

Sign Up and Log In....18

Configure the System.... 18

6 iAquaLink™ Control....19

The Home Screen 19

Start / Stop Cleaning and Adjust Cleaning Time...... 20

Set Cleaning Mode....20

Remote Control 21

Lift System....21

Program or Cancel Recurring Cleaning Schedules....22

In-App Error Messages and Troubleshooting......22

System Settings.... 23

Using iAquaLink ^™ in Wi-Fi to Phone Mode....23

7 Cleaning, Storage, and Maintenance ..... 24

Cord Tangling 24

Clean the Filter Canister....26

Store the Cleaner When Not in Use 28

Replacing Wear Parts....30

Replacing Tires.... 32

Spare Parts.... 34

8 Troubleshooting......35

Error Codes 35

General Troubleshooting 36

Dismissing an Error Code.... 37

iAquaLink™ Troubleshooting 38

1 Important Safety Instructions

Congratulations on purchasing the Polaris Robotic Cleaner. Please read through the entire manual before installing your new robotic pool cleaner. Your cleaner must be installed and operated as specified.

WARNING

Failure to comply with the following warnings can result in permanent injury, electrocution or death.

PREVENT ELECTRICAL SHOCK

To reduce risk of electrical shock:

  • Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualified installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner and have the problem corrected by a qualified service representative before using.
  • Per the United States National Electrical Code ^ (NEC ^ ), keep the control unit at least five (5) feet from the edge of the (pool/spa) water. In Canada, the Canadian Electrical Code (CEC) requires a minimum distance of 3m (10 ft.) to be maintained between the pool edge and the control unit. Never submerge the control unit.
  • Do not enter pool while the Polaris cleaner is in water.
  • Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and other equipment.
  • To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or control unit if the cord is worn or damaged. Contact Zodiac Pool Systems, Inc. Technical Support immediately for proper servicing and replacement of the damaged cord.
  • Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt repair of the Polaris robotic cleaner, control unit, power cord, or floating cable.
  • NEVER OPEN CONTROL UNIT.
  • DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI RECEPTACLE. THE CONTROL UNIT SHOULD BE PLUGGED INTO THE GFCI RECEPTACLE BOX.
    • PREVENT CHILD INJURY AND DROWNING
  • To reduce the risk of injury, do not permit children to operate this product.
  • Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool's operational system.

CAUTION

  • Failure to comply with the following warnings could cause damage to pool equipment or personal injury.
  • The Polaris cleaner must be installed and operated as specified.
  • This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.
  • Clean the filter canister in the Polaris cleaner after each use.
  • Do not use the product in your pool if the water temperature is above 95^ (35°C) or below 55^ (13°C).
    • USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL
  • Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems, Inc., is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.

2 Cleaner Specifications

General Specifications

The general specifications for the cleaner are as follows:

Control box supply voltage100-125 VAC, 60 Hz
Supply voltage30 V DC
Installed load150 W max
Cable length70ft (21m)
Cleaner size (WxDxH)16.9 x 18.9 x 10.6 in. (43 x 48 x 27 cm)
Weight of Cleaner21 lbs. (9.5 kg)
Packed weight42 lbs. (19 kg)
FiltrationAll-purpose filter canister
Cycle lengthsVariable programming

The cleaner is a double-insulated product. A double-insulated electrical appliance is one which has been designed in such a way that it does not require a safety connection to ground. The basic requirement for double-insulation is that no single failure can result in dangerous voltage becoming exposed so that it might cause an electric shock and that this is achieved without relying on an earthed (grounded) metal casing. This is achieved by having two (2) layers of insulating material surrounding live parts or by using reinforced insulation. Therefore, devices having double-insulated construction, such as this cleaner, do not use a grounded (three-prong) cord/plug.

3 Assembly

POLARIS P965iQ - Assembly - 1

Contents

The packaging should contain the following items:

  • Polaris cleaner and floating cable
  • Control unit
  • Transport and storage caddy assembly components (Figure 1)

a. handle frame
b. support blocks (x 2)
c. wheels (x 2)
d. wheel locking clips (x 2)
e. wheel axle / hubcap (x 2)
f. base unit
g. cleaner hook
h. caddy handle

Figure 1. Transport Caddy Assembly Components
POLARIS P965iQ - Contents - 1

text_image A B x 2 C x 2 D x 2 E x 2 F G H

When unpacking the cleaner and its components:

  • Check to make sure each component is in the box.
  • Check cleaner and components for damage during transport.
  • If there are any missing parts or damage, contact Technical Support at 1-800-822-7933.

Assemble the Transport Caddy

  1. Unscrew the handnut from the base (Figure 2).

POLARIS P965iQ - Assemble the Transport Caddy - 1

natural_image Technical line drawing of a mechanical component with a rotating knob and directional arrow (no text or symbols)

Figure 2. Remove Handnut from Base Unit

  1. Insert the metal handle frame tubing into the base with notch end at the top, then rotate so the bends are away from you. (Figure 3).

  2. Push base down (Figure 3) so the metal handle frame is seated in the recess on the underside of the base.

POLARIS P965iQ - Assemble the Transport Caddy - 2

natural_image Mechanical device diagram showing a lever mechanism with arrows indicating motion (no text or symbols)

Figure 3. Connect Metal Frame to Base Unit

  1. Slide the handnut over the tube and twist to tighten onto base unit (Figure 4).

POLARIS P965iQ - Assemble the Transport Caddy - 3

natural_image Line drawing of a mechanical device with a lever and base, showing no text or symbols

Figure 4. Twist Handnut to Secure Frame

  1. Snap two (2) support blocks into place (Figure 5).
  2. Slide axle and hubcap piece through center of wheel and attach to base unit. Snap locking clip into place to secure wheel. Repeat to attach both wheels (Figure 5).

POLARIS P965iQ - Assemble the Transport Caddy - 4

natural_image Technical line drawing of a car interior showing components like steering wheel and driver shift (no text or labels)

Figure 5. Snap in Support Blocks and Attach Wheels

  1. Slide the control unit base / caddy handle attachment down over the metal tubing until it snaps into place. (See Figure 6).

POLARIS P965iQ - Assemble the Transport Caddy - 5

natural_image Line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

Figure 6. Attach Caddy Handle

  1. Align cleaner hook pins with the top holes in the handle tube and snap into place (Figure 7).

POLARIS P965iQ - Assemble the Transport Caddy - 6

text_image Diagram illustrating the use of a device to insert a car body part, with an inset showing the insertion process.

Figure 7. Snap Cleaner Hook into Place

Attach the Control Unit to the Caddy

  1. Align the bottom of the control unit with the notch at bottom of the control unit hook on the caddy (Figure 8).

POLARIS P965iQ - Attach the Control Unit to the Caddy - 1

natural_image Technical line drawing of a mechanical clamp or bracket assembly with a close-up view of the component (no text or symbols)

Figure 8. Align Control Unit with Caddy Hook

  1. Press control unit onto the caddy hook until it snaps and locks into position (Figure 9).

POLARIS P965iQ - Attach the Control Unit to the Caddy - 2

natural_image Line drawing of a mechanical clamp or bracket component with an arrow indicating rotation (no text or symbols)

Figure 9. Attach the Control Unit onto Caddy

Connect to a Power Source

WARNING

  • Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.
  • Prevent Electrical Shock
  • U.S.: Per NEC ^ requirements, keep the control unit at least five (5) ft. (1.5 m) from the edge of the pool. CANADA: Per CEC requirements, keep the control unit at least three (3) m (10 ft.) from the edge of the pool.
  • Only connect the control unit to a receptacle protected by a ground fault circuit interrupter (GFCI). Contact a certified electrician if you cannot verify that the receptacle is protected by a GFCI.
  • Do not use an extension cord to connect the control unit.
  • Do not allow anyone to swim while the cleaner is in the pool.
  • The control unit is water-resistant, not waterproof. In order to prevent electrocution, never submerge the control unit or leave exposed to inclement weather.

  • Unscrew the protective cap for the floating cable from the side of the control unit by turning counter-clockwise (Figure 10).

POLARIS P965iQ - WARNING - 1

natural_image Line drawing of a mechanical device with a scroll wheel and directional arrow (no text or symbols)

Figure 10. Remove Protective Cap

  1. Grip the notched end of the floating power cable, insert into the control unit, and turn clockwise to tighten. (Figure 11.)

  2. Plug the control unit directly into a GFCI outlet. DO NOT use an extension cord.

POLARIS P965iQ - WARNING - 2

natural_image Line drawing of a handheld device with attached cable and adjustment knob (no text or symbols)

Figure 11. Connect Floating Cable

NOTE: To avoid damaging the power cable, do not try to twist the entire cable housing (see below).

POLARIS P965iQ - WARNING - 3

text_image Diagram illustrating two hand positioning techniques: one with a valve and red X mark, the other with a curved arrow and green checkmark.

NOTE: To avoid exposing the power cable connector pins to water, be sure the connector is screwed in all the way and there is no gap. (see below).

POLARIS P965iQ - WARNING - 4

text_image Diagram showing correct and incorrect pipe fitting with red X mark and green checkmark indicating completion

4 General Cleaner Operation

CAUTION

• To prevent damage to the cleaner, be sure to adhere to the following guidelines:
- Remove the cleaner from the pool after the cleaning cycle is completed.
- Store on the caddy out of direct sunlight or inclement weather.
- Never lift the cleaner out of the pool by the floating cable. Always use the lift feature to remove cleaner from the pool.
• Take additional care when lifting the cleaner out of the pool. It becomes heavier when filled with water.
• Always remove the cleaner from pool when super chlorinating or adding acid.
- Do not handle cleaner while it is in operation.

IMPORTANT

  • Always make sure the cleaner head is fully submerged before you begin operation.
  • Clean the filter canister after each cleaning cycle.
  • Do not leave your cleaner in the pool on a permanent basis.
  • At the end of each cycle, remove the cleaner from the pool.
  • Start at the cleaner head and untangle any coils in the cable before storing the cleaner.

The Polaris robotic cleaner includes a safety feature that automatically stops the cleaner if it is powered on but not submerged in water. For pools equipped with a beach area, this safety feature is programmed to drive the cleaner in reverse and back into the pool when the impeller is out of the water.

Install and Submerge the Cleaner

  1. With the control box plugged into a GFCI outlet, spread the floating cable across the pool deck until you reach the middle of the pool length.

  2. At the center point, submerge the cleaner in the pool and hold in the vertical position to release any air trapped inside. (Figure 12).

POLARIS P965iQ - Install and Submerge the Cleaner - 1

natural_image Diagram of a car being pulled down by ropes, showing a downward arrow labeled '1' (no text or symbols beyond label)

Figure 12. Submerge the Cleaner Vertically

  1. Ensure the unit sinks to the bottom of the pool and does not float (Figure 13).

POLARIS P965iQ - Install and Submerge the Cleaner - 2

text_image 2

Figure 13. Cleaner Sinking to the Bottom of the Pool

  1. Place only enough floating cable in the water to reach the farthest end of your pool from the central point. Spread out the floating cable ensuring there are no kinks or coils in the cable (Figure 14).

NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool (see Figure 14).

POLARIS P965iQ - Install and Submerge the Cleaner - 3

flowchart
graph TD
    A["cleaner"] --> B["caddy / control unit"]
    B --> C["Recommended entry point"]
    C --> D["Cleaner"]
    D --> E["Max Floating Cable Length"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    note right of C: Not Recommended
    note right of D: Recommended entry point
    note right of D: MAX Floating Cable Length
    note right of D: WARNING: Do not use an extension cord

Figure 14. Pool Entry Point for Optimal Patterning

Using the Control Unit

The control unit can be used to initiate basic cleaning features and to connect the device to home Wi-Fi. For more information on connecting your cleaner to Wi-Fi functions, see section 5, Installing iAquaLink™.

POLARIS P965iQ - Using the Control Unit - 1

text_image Lit when in Wi-Fi to Phone Mode LED: Direct Connection (RED) Wi-Fi to Phone Button LIT to Confirm Connection. LEDs: LAN Connection (RED) WEB Connection (RED) View Time Remaining and Error Display LAN WEB 86:88 iAquaLink® CONTROL Dirty Canister Indicator START STOP LIFT SYSTEM Use to Remove Cleaner from Pool (Easy Lift) Select Cleaning Surface • Floor • Floor and Wall • Waterline For technical support call 1-800-822-7933 Start/Stop Cleaner Operation

Figure 15. Cleaner Control Unit

Start / Stop Cleaning

The factory default cleaning surface setting is Floor and Wall

Use to change cleaning surface setting.

Toggle between: Floor Only, Floor and Wall and Waterline only

POLARIS P965iQ - Start / Stop Cleaning - 1

With cleaner submerged in the water, press to begin operation.

The control box will display the time remaining for the selected cycle in hours and minutes.

NOTE: The control box automatically goes into standby mode after 10 minutes and the display screen turns off. Press any key to exit standby mode and view remaining cycle time. Cleaner will continue to function in standby mode.

Press to interrupt and cancel an in-progress cleaning cycle.

Lift System

The Easy Lift Removal System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle.

1.

Press

POLARIS P965iQ - Lift System - 1

to begin the automated procedure.

The screen displays when the Lift System is in operation.

POLARIS P965iQ - Lift System - 2

NOTE: To stop the procedure at any time, press and release the button again.

  1. Next, Press and HOLD to rotate the cleaner. Once the cleaner is facing the wall of your choice for retrieval, release the button.
  2. Cleaner will drive forward and up the wall it is facing. It will wait at the water line to be retrieved.
  3. When in reach, grab the cleaner handle and begin to pull cleaner out of the water. The cleaner will quickly expel water to allow for lighter, easier removal.

NOTE: Never lift the cleaner out of the pool by the floating cable.

5

POLARIS P965iQ - Installing iAquaLink™ - 1

ink app is available for download from

POLARIS P965iQ - Installing iAquaLink™ - 2

With iAquaLink Control, you can connect to your robotic cleaner from anywhere, anytime with access to advanced features, additional programming options and troubleshooting advice.

Before you begin installation, make sure you have the following:

  • Robotic Cleaner submerged in the pool.
  • Control Unit connected and plugged into a GFCI outlet.
    • Wi-Fi enabled smart device (phone or tablet)
    • Wi-Fi router with sufficient signal strength at the Control Box
  • IMPORTANT: Have your Wi-Fi network password available.

Download the App

Install or Update the iAquaLink app from the iTunes or Google Play Store.

Once the download is complete, select the iAquaLink icon on your smart device to open the app.

Sign Up and Log In

Click Sign Up to create a new user account. Or, if you previously set up an iAquaLink account, click Log In to access your systems.

Complete all required fields in the Account Set Up page and agree to the Terms and Conditions.

Configure the System

  1. On the My Systems page, click + in the upper right-hand corner to add a system.
  2. Choose "Robotic Cleaner" from the list.
  3. Select Wi-Fi to Phone to continue setup, unless you previously received an Invite Code via text or email.
  4. On the Control Unit, press (Wi-Fi to Phone button).
    A light on the control unit indicates a signal being sent to your smart device.

  5. Continue with the on-screen instructions on your smart device.

  6. When Wi-Fi networks are displayed, choose "RoboticCleaner-..." (… will be a code unique to the cleaner you are connecting to.)

  7. Once your phone and the device are communicating, select the Timezone. Choose your country and nearest city.

  8. Next, choose your Pool Shape. These settings ensure that programming and cleaning patterns are optimized for your location.

  9. Click Next to find and connect the cleaner signal to your home router.

  10. Choose your home router from the list of found Wi-Fi networks

  11. Enter your Wi-Fi password and select Join. When your router and cleaner are communicating, the LAN and WEB lights illuminate on the control unit and the light next to the Wi-Fi to Phone icon turns off.

NOTE: The searching screen may take a few minutes to find your router. If you receive an error you may have a weak router signal at the location of your control box OR you may have entered an incorrect Wi-Fi password. In the case of a weak router signal, consider installing a Wi-Fi extender to boost your signal strength. (See iAquaLink Troubleshooting section.)

  1. On your smart device, the Add to My Systems page is displayed. You can choose a name for your cleaner to appear in the My Systems list every time you log in. This is helpful if you have multiple iAquaLink™ connected products that will appear in your My Systems list.

IMPORTANT:

It is recommended that you add the robot to your systems so that it will show up in your system list the next time you connect to the iAquaLink app.

  1. On the next screen, click "Select" if you want to be the Primary User. The Primary User will have access to all cleaner functions in the app. The Primary User can invite or remove people (family members, service providers etc.) to allow them access to cleaner functions and programming. Click "Skip" if you do not want to be the Primary User.

NOTE: Send Invite Code - you can only send invite codes if you are set up as the Primary User. Sending an invite codes to friends and family will allow them to access the cleaner app functions and programming. If you choose to Skip this step, the Primary User can always send Invite Codes at a later time by accessing the System Settings Screen.

Once you have downloaded the iAquaLink app and connected the device to Wi-Fi, the iAquaLink app allows for robotic cleaner control from anywhere, anytime with access to advanced features, additional programming options and troubleshooting advice.

WARNING

Do not enter pool while the robotic cleaner is in water.

The Home Screen
POLARIS P965iQ - WARNING - 1

text_image System Name Cleaner Status Next Scheduled Cleaning Time Current Cleaning Mode Start / Stop Cleaning View Cycle Time Remaining Decrease Cleaning Cycle 30 Minutes Remote Control Mode Robot ABC System Settings Cleaning NEXT CLEANING: Monday, 12:00 pm STOP 00:21 30 30 Dirty Canister Indicator FULL Increase Cleaning Cycle 30 Minutes Lift System Mode Set Cleaning Mode

NOTE: Image of screen layout is subject to change due to periodic updates to the app.

Start / Stop Cleaning and Adjust Cleaning Time

NOTE: During system configuration, the chosen pool shape defines robotic patterning cycles/run time

The factory default cleaning surface setting is Floor and Wall

  1. From the main app screen and with cleaner submerged in the water, press START to begin operation.
  2. The app displays the time remaining for the selected cycle in hours and minutes.

To increase or decrease the cycle time during cleaning, press the (+) and (−) buttons.

-Time adjusts up or down in 30 minute increments.
-Minimum run time is 30 minutes.
-Maximum run time is 3 hours 30 minutes.
-The control unit displays the same countdown and cycle setting as the app.

  1. Press STOP to interrupt and cancel an in-progress cleaning cycle.

Set Cleaning Mode

  1. From the main screen, select Cleaning Mode to view options.
  2. Choose between Quick Clean, Deep Clean, Waterline Only, and Custom modes. The selected mode is highlighted.
  3. In Custom mode, select the cleaning surface and cleaning intensity from the on-screen icons. Selections will be highlighted.

-Surface choices include, Floor Only, Floor and Wall, or Waterline Only -Intensity options are Standard Intensity or High Intensity.

  1. Press Save to keep settings or X to cancel and go back.

NOTE: Cleaning mode will be set for all current or future cleaning cycles unless adjusted on the control box or within the app.

  1. Press X to leave the Lift System page and return to the main screen.

Remote Control

The cleaner can be directed using your mobile device as a remote control.

IMPORTANT: Only use Remote Control when in view of the cleaner.

  1. From the main screen, select Remote Control.

NOTE: When in remote control mode, the control box displays

POLARIS P965iQ - Remote Control - 1

  1. You may choose to control the robot using joystick commands or directional motion control.

You can switch between these modes within the app.

Joystick Control - Press the icons to direct the cleaner forward, backward and to turn left or right.

Motion Control - Tilt your smart device up (backward), down (forward), left (rotate left), and right (rotate right) to direct the cleaner. When you first enter motion control mode, it will automatically calibrate to your hand position. If you want to re-calibrate the positioning, press the icon in the upper left hand corner.

  1. To exit Remote Control mode, press X.

NOTE: If you experience significant delays between the app command and cleaner response, you may have a weak Wi-Fi signal or other connectivity challenges that interfere with the immediacy of the remote control functions. (For more information, see Using iAquaLink in Wi-Fi to Phone Mode.)

Lift System

The Easy Lift Removal System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle.

IMPORTANT: Only use Lift System when in view of the cleaner.

  1. From the main screen, select Lift System to enter automated procedure.
  2. Use the left and right arrow icons to rotate the cleaner to face the wall of your choice.
  3. Press the Lift System icon to drive the cleaner up the wall it is facing. The cleaner will wait at the water line to be retrieved.

NOTE: To stop the procedure at any time, press and release the button again.

  1. When in reach, grab the cleaner handle and begin to pull cleaner out of the water. The cleaner will quickly expel water to allow for lighter, easier removal.

NOTE: Never lift the cleaner out of the pool by the floating cable.

  1. Press X to leave the Set Cleaning Mode page and return to the main screen.

Program or Cancel Recurring Cleaning Schedules

You can program recurring cleaning schedules using iAquaLink™ Control. It is still recommended to remove and clean the filter canister after every cleaning cycle.

  1. From the main screen, either select the area titled Next Cleaning Cycle or go to System Settings and choose Edit Schedule.
  2. To program a recurring cleaning schedule, select the day of the week when you want the cleaner to run.
  3. Select a start time to begin the cleaning cycle. You may choose to display the start time in standard or 24-hour time in system settings.
  4. Press Save to store the cleaning schedule or Cancel to discard.
  5. Repeat steps 2-4 to program additional recurring cleaning schedules.

NOTE: Only one programmed cleaning cycle can be scheduled each day. The cleaner will attempt to perform a cleaning cycle every week at the day/time it is programmed unless the schedule is changed or canceled. Cleaning cycle duration is determined by the choices made when setting Cleaning Mode.

  1. To delete a recurring cleaning schedule, select the scheduled day and press Delete Schedule at the bottom of the screen.

  2. Press X to leave the Edit Schedule page and return to the main screen.

  3. The next scheduled cleaning cycle will display near the top of the main screen.

In-App Error Messages and Troubleshooting

If an error occurs, the status bar will show a warning symbol and: "Cleaning Interrupted".

  1. Click on the warning symbol to view troubleshooting advice on how to fix the issue.
  2. Choose Clear Error if you believe you have fixed the problem and want to re-try. Choose OK if you want to suspend the cleaner in error mode and work on the troubleshooting fix at a later time.

System Settings

Access System Settings by pressing the gear icon in the upper right hand corner of the app screen.

When using Wi-Fi to Phone mode, the smart device and the cleaner control unit are communicating directly rather than using the home router and communicating through the web. If necessary, the iAquaLink app can be used in Wi-Fi to Phone mode to access certain features and provide more immediate connectivity. Wi-Fi to Phone mode will time out after 15 minutes and only one user will be able to access the app when in Wi-Fi to Phone mode.

  1. Go to the three bar menu and choose My Systems.
  2. On the My Systems page, click (+) in the upper-right hand corner.
  3. Choose Wi-Fi to Phone.
  4. On the control unit, press (Wi-Fi to Phone button).
    A light on the control unit indicates a signal being sent to your smart device.
  5. Continue with the on-screen instructions on your smart device.
  6. When Wi-Fi networks are displayed, choose RoboticCleaner••• (••• will be a unique code for the cleaner you are connecting to.)
  7. Once your phone and the device are communicating, click SKIP in the upper-right hand corner.
  8. You will be directed to the main screen of the iAquaLink app.

NOTE: Wi-Fi to Phone mode will time out after 15 minutes.

7 Cleaning, Storage, and Maintenance

WARNING

To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance.

Cord Tangling

Tangling can occur more frequently when the cleaner is not attended to after each cleaning cycle. The tangle-reducing swivel, in addition to proper installation, general maintenance and the following troubleshooting steps can help to avoid cable challenges.

IMPORTANT

Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle.

NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length (Figure 16). Only place enough cable in the water to reach the farthest point in the pool.

POLARIS P965iQ - IMPORTANT - 1

flowchart
graph TD
    A["cleaner"] --> B["cleaner"]
    B --> C["Max Floating Cable Length"]
    D["Recommended entry point"] --> E["caddy / control unit"]
    E --> F["Not Recommended"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

Figure 16. Optimal Entry Point in Pool

If tangling occurs, follow these steps:

  1. Remove the cleaner from the pool using the Lift System. When the cleaner is within arm's reach, use the handle to remove from the water (Figure 17). Never lift the cleaner out of the pool by the floating cable or swivel.

POLARIS P965iQ - IMPORTANT - 2

text_image Diagram showing a person using a tool to lift water, with two labeled arrows indicating positions or directions.

Figure 17. Remove Cleaner From Pool with Handle

  1. Hold the cleaner vertically to drain (Figure 18).

POLARIS P965iQ - IMPORTANT - 3

natural_image Illustration of a person using a water pump device to lift water, with a numbered callout indicating step 3 (no text or symbols on the diagram itself)

Figure 18. Keep Cleaner Vertical to Drain Water

  1. Unplug power to the cleaner at the control unit (Figure 19).

POLARIS P965iQ - IMPORTANT - 4

natural_image Line drawing of a mechanical device with attached components (no text or symbols)

Figure 19. Unplug

  1. Remove the cleaner from the pool and untangle all kinks and coils in the power cable (Figure 20). Start at the cleaner head. Lay the cable in the sun to loosen any tangling memory.

POLARIS P965iQ - IMPORTANT - 5

natural_image Line drawing of a hand holding a cable connected to a small robot, with no visible text or symbols

Figure 20. Untangle

Clean the Filter Canister

The filter canister should be cleaned at the end of each cycle.

  1. Remove the cleaner from the water using the Lift System and let the remaining water drain.
  2. Set the unit on four wheels.
  3. Push the cover lock (1) and lift the cover (2) until it is secured in the vertical position. (Figure 21).

POLARIS P965iQ - Clean the Filter Canister - 1

text_image Diagram showing a hand operating a lawn mower with labeled parts 1 and 2, indicating mechanical components or positioning.

Figure 21. Lift Cleaner Cover

  1. Remove the filter canister assembly from the body (3), as shown in Figure 22.

POLARIS P965iQ - Clean the Filter Canister - 2

natural_image Line drawing of a hand using a small box to press down an open lawn mower (no text or symbols present)

Figure 22. Remove Filter Canister Assembly

  1. Push the quick release button on the canister assembly (4) and pull open Figure 23.

POLARIS P965iQ - Clean the Filter Canister - 3

text_image 4 5

Figure 23. Open Filter Canister Assembly

  1. Separate the filter canister from the filter support (6), as shown in Figure 24.

POLARIS P965iQ - Clean the Filter Canister - 4

natural_image Illustration of hands assembling a battery pack with a numbered arrow indicating a step (no text or symbols present)

Figure 24. Remove Filter Canister

  1. Empty all debris from the filter canister, then rinse the canister, the filter support and the cleaner using a hose, as shown in Figure 25.

POLARIS P965iQ - Clean the Filter Canister - 5

text_image 7

Figure 25. Wash Filter Canister

NOTE: Periodically, remove the filter canister and clean thoroughly with soapy water and a soft bristle brush.

Store the Cleaner When Not in Use

The cleaner must be cleaned regularly using slightly soapy clean water. Do not use solvents such as trichlorethylene or its equivalent. Rinse the cleaner generously using clean water. Do not let your cleaner dry in direct sunlight near the pool. The cleaner should be stored on its caddy so that it dries quickly.

  1. Disconnect cleaner from the power source.
  2. Starting at the cleaner head, remove all coils and tangles from the cable (Figure 26). Lay the cable in the sun to loosen any tangling memory.
  3. Place the rear wheels on the caddy and position the cleaner vertically on the caddy base.

  4. Disconnect the cable from the control unit. Replace the protective cap on the control unit.

POLARIS P965iQ - Store the Cleaner When Not in Use - 1

natural_image Line drawing of a hand holding a cable connected to a small robotic device (no text or symbols present)

Figure 26. Untangle the Floating cable

  1. Loosely coil the power cable starting at the cleaner and moving toward the connection point at control unit. Store the cable by wrapping it around the hook located on the front of the caddy.

Replacing Wear Parts

Replacing Brushes

The cleaner is fitted with PVC brushes with a "wear" indicator. (Figure 27).

POLARIS P965iQ - Replacing Brushes - 1

text_image raised groove becomes partially flattened, indicating excessive wear

Figure 27. Worn Brush Indicator

To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes first).

To replace a worn brush:

  1. Lift the cleaner to a vertical position so that the handle is up (Figure 28).

POLARIS P965iQ - Replacing Brushes - 2

natural_image Diagram of a mechanical device with a hand operating it, showing a curved arrow labeled '1' pointing to the component (no text or symbols beyond the number)

Figure 28. Cleaner in Upright Position

  1. Separate the edges of the brush and undo the tabs (Figure 29). Remove the worn brushes.

POLARIS P965iQ - Replacing Brushes - 3

natural_image Illustration of hands installing or adjusting a component with a numbered arrow (no text or symbols present)

Figure 29. Undo the Tabs of the Brush

  1. To install the new brush, position the new brush on the roller with the cleaning blades facing away from the roller (Figure 30).

POLARIS P965iQ - Replacing Brushes - 4

text_image 3

Figure 30. Install the New Brush

  1. Thread each tab into the slot provided and gently feed it through until the heel comes out at the other side of the slot (Figure 31).

POLARIS P965iQ - Replacing Brushes - 5

natural_image Illustration of hands assembling or adjusting a mechanical component with a numbered arrow (no text or symbols present)

Figure 31. Pull Tabs Through Each Slot

  1. Use a pair of scissors to cut the tabs 3/4 inch from the heel so that they are no higher than the cleaning blade (Figure 32).

  2. Repeat the procedure to install the second brush

POLARIS P965iQ - Replacing Brushes - 6

natural_image Line drawing of hands using a tool to cut or adjust a mechanical component (no text or symbols present)

Figure 32. Cut Tabs

Replacing Tires

  1. Pull on the inside of the old tire to remove the tire lip from the wheel (Figure 33).

POLARIS P965iQ - Replacing Tires - 1

natural_image Line drawing of hands operating a disc and cable device (no text or symbols)

Figure 33. Pull the Old Tire Over the Wheel

  1. Remove the old tire (Figure 34).

POLARIS P965iQ - Replacing Tires - 2

natural_image Illustration of hands assembling a mechanical component with a numbered arrow (no text or symbols)

Figure 34. Remove the Old Tire

  1. To replace the tire, position the tire on the wheel making sure to orient the tire so that the word INSIDE is toward the body of the cleaner (Figure 35).

POLARIS P965iQ - Replacing Tires - 3

text_image INSIDE Towards Body 1

Figure 35. Tire Replacement Orientation

  1. Push one side of the tire on to the wheel and fit the rib of the tire in the groove of the wheel (Figure 36).

POLARIS P965iQ - Replacing Tires - 4

natural_image Illustration of hands cleaning a circular object with a knife, no text or symbols present

Figure 36. Start on One Side of the Tire

  1. Work the tire onto the wheel and verify the rib of the tire is positioned properly within the groove of the wheel (Figure 37).

POLARIS P965iQ - Replacing Tires - 5

text_image 3

Figure 37. Work the Tire On Around the Wheel

  1. Push and position the rib of the inner side of the tire in the groove of the wheel (Figure 38). If needed, turn the wheel gently to help with installation.

POLARIS P965iQ - Replacing Tires - 6

natural_image Line drawing of hands adjusting a mechanical component with arrows indicating motion (no text or symbols)

Figure 38. Push the Tire into Place on the Wheel

Spare Parts

The complete spare parts list and exploded view is available on the Polaris website.

• USA: www.polarispool.com.

• Canada: www.polarispool.ca

Contact your local maintenance provider to perform diagnostic tests or repairs not shown in general maintenance.

8 Troubleshooting

Information.about the cleaner status and any relevant condition will be displayed on the control unit and/or in the iAquaLink™ app.

Error Codes

Control Unit DisplayIn-App DisplaySuggested Solution
1Pump Motora. Check for corrosion or bent pins in the power cable connection area.
2Traction Motor Rightb. Turn each wheel one quarter turn in one direction repeatedly until rotation is smooth. Repeat, turning wheels in the opposite direction until rotation is smooth.
3Traction Motor Leftc. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.
4 PumpMotor Consumptiona. Check for small debris or hair in the fan impeller.b. Thoroughly clean the filter canister.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.
5Drive Motor Consumption Righta. Thoroughly clean the filter canister.b. Turn off the cleaner and submerge. Shake to release air bubbles. Restart cycle.
6Drive Motor Consumption Leftc. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.
7 CleanerFloating• Turn cleaner power off, then submerge cleaner according to correct procedure.
8 CleanerOut of the Water• Turn off the cleaner and submerge. Shake to release air bubbles. Restart cycle.
9N/A • Cleaner has completed a cleaning cycle. This is not an error. No action required.
10 Communicationa. Turn cleaner power off and on again to reset.b. Check floating cable connection to the control unit. Check for corrosion or bent pins at the connection point.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.
N/A Connection Errora. Check that the control unit is plugged into a GFCI outlet and that the LAN/WEB icons on the box are illuminated.b. If not, go through the set-up steps to reconnect to the home router or press the Wi-Fi to Phone button to connect the system in 15-minute Wi-Fi to Phone mode.c. Check that the router is in close enough range to the control unit. Install a Wi-Fi extender if necessary.

General Troubleshooting

The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.

User Issue Possible Cause Suggested Solution
Lights on control unit flash after pressing Start/StopFloating cable not connected Unplug and then reconnect the floating cable to the control unit.
Cleaner not fully submerged. Remove cleaner from pool and re-submerge.(see: Install and Submerge the Cleaner).
Poor connection or need to restart cycle.Unplug the control unit and reconnect to a GFCI outlet. Press "Start" to begin a new cycle.
Propeller or wheels may be jammed and not turning correctly.Contact your local retailer to request a diagnostic review. If the problem is not resolved, contact Polaris Technical Support at 1-800-822-7933.
The flashing lights appear on the control unit during the cleaning cycle.Cleaner not fully submerged Remove cleaner from pool and re-submerge.(see: Install and Submerge the Cleaner).
The cleaner does not stay on the pool surface or is floating excessively.There is air trapped inside the cleaner housing.Remove cleaner from pool and re-submerge.(see: Install and Submerge the Cleaner).
The filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister).
The cleaner is not climbing walls.The filter canister is full or dirty. Dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister).
Tire treads worn down See: Replacing Wear Parts
Confirm appropriate pool chemistry Speak with your pool service professional.Do not leave cleaner in the pool during any chemical treatments.
The cleaner is not moving Not connected to electricity. The outlet the control unit is connected to, is not supplying electrical power. Check that the outlet to which the control unit is connected is receiving electricity.

User Issue Possible Cause Suggested Solution

The cleaner is not cleaning the pool effectively.Filter canister is full or dirty. Dispose ofdebris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister).
Brushes are worn. Check the wear indicator(s). (See: Replacing Wear Parts).
Cable is excessively tangled. Untanglethe twisted cord and lay in sun to reduce memory. (See: Cord Tangling).

Dismissing an Error Code

From the Control Unit:

After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code.

If the control unit is in Standby Mode, press the Start/Stop button to show the on-screen display. After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code.

Press the error icon to display troubleshooting solutions. After you have completed the troubleshooting solution steps, press Clear Error to return to normal operation. Or, press OK if you need to complete the solution steps at a later time.

This information can help to troubleshoot connection and setup challenges between the iAquaLink app and the cleaner.

How It Works
POLARIS P965iQ - iAquaLink™ Troubleshooting - 1

flowchart
graph LR
    A["Your Smart Device"] -->|Wireless| B["Internet"]
    B --> C["Your Internet Router"]
    C --> D["Cleaner Control Unit"]
    D --> E["Robotic Pool Cleaner"]

How to connect:

You must connect to the home router (network) by first establishing a direct connection between the control box and your smart device. (See: Configuring the System.)

IMPORTANT: It is recommended to locate the control box as close to the home router as practical. Do not use an extension cord.

Remember, if you get a new Wi-Fi Router, reset the defaults of your current Wi-Fi Router or simply change your Wi-Fi network password, you will have to re-establish the connection between your cleaner and the router. (See: Configure the System.)

User Issue Possible Cause Suggested Solution
All lights are off Bright sunlightShield the lights to block sunlight and re-check if the lights are lit.
Control box is unplugged. Plug the control box into a GFCI outlet. (See: Connect to a Power Source).
Power outage. Verify that the breaker is on and electricity is being supplied to the outlet.
Lost internet connection. Check internet connection - Network may be down.
LAN/WEB lights are not on Lost internet connection Check internet connection - Network may be down.
LAN/WEB lights are on but there is no (or spotty) Wi-Fi connection, and/or app reads "Connection Error"Control box is too far from home routerRelocate the control box as near to the home router as practical. (See: Install and Submerge the Cleaner) Do not use an extension cord.
Weak Wi-Fi signal · Check for adequate Wi-Fi signal strength.· With a Windows laptop, go to Network Connections in the Control Panel. Check Signal Strength meter under Wireless Network Connection icon while standing near the control box.· With a smart device, search for, download, and use an app that can check signal strength while standing near the control box. If Wi-Fi signal is weak, consider installing a Wi-Fi extender.
Only one of the LAN/WEB lights are onConnectivity issue with local Wi-Fi or connection to the server.Contact your local internet service provider.· Unplug your control box and wait 10 seconds. Plug in the box again and see if lights illuminate.· Check Internet connection - Network may be down.
LAN/WEB lights are flashingAntenna firmware update in progress.Flashing may continue up to ten minutes until update is complete.

Polaris® and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems, Inc. All other trademarks referenced herein are the property of their respective owners.

ZODIAC® is a registered trademark of Zodiac International, S.A.S.U., used under license. All trademarks referenced herein are the property of their respective owners.

Zodiac Pool Systems, Inc.

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | www.ZodiacPoolSystems.com

Zodiac Pool Systems Canada, Inc.

2115 South Service Road West, Unit 3

Oakville, Ontario • Canada L6L 5W2

1.888.647.4004 | www.ZodiacPoolSystems.ca

POLARIS P965iQ - Common iAquaLink™ Troubleshooting - 1

Polaris®

ROBOTIC

PREMIUM ROBOTIC POOL CLEANER

POLARIS P965iQ - Common iAquaLink™ Troubleshooting - 2

natural_image Line drawing of a robotic vacuum cleaner with wheels and cover (no text or symbols)

9650iQ Sport

P965iQ

TYPE EC27--

iAquaLink™ CONTROL

Manuel d'entretien

ENGLISH | FRANÇAIS | ESPAÑOL

natural_image Technical line drawing of a mechanical component with a rotating knob and directional arrow (no text or symbols)
natural_image Mechanical assembly diagram showing a lever mechanism with arrows indicating motion (no text or labels)
natural_image Technical line drawing of a mechanical device with a lever and adjustment arrow (no text or symbols)
natural_image Technical line drawing of a car interior showing components like wheels, seats, and a wheel (no text or labels)
natural_image Line drawing of a mechanical component with an arrow indicating direction, no text or symbols present
text_image Diagram illustrating the use of a medical device to insert a device, with an inset showing the insertion process.
natural_image Technical line drawing of a mechanical clamp or bracket assembly with a close-up view of the component (no text or symbols)
natural_image Line drawing of a mechanical clamp or clip assembly with an arrow indicating rotation (no text or symbols)
natural_image Line drawing of a mechanical device with a handle and belt, showing a scroll wheel and directional arrow (no text or symbols)
natural_image Line drawing of a mechanical device with a scroll wheel and cable, showing no text or symbols
text_image Diagram illustrating hand grip and grip movement with red X and green checkmark indicators
text_image Diagram showing correct and incorrect pipe damage with red X mark indicating failure
natural_image Diagram of a car being pulled down on a rope, showing a downward arrow labeled '1' (no text or symbols beyond label)
text_image Diagram showing a person using a tool to lift water, with two labeled arrows indicating positions or directions.
natural_image Illustration of a person using a manual pump to lift water, with a numbered arrow indicating flow direction (no text or symbols present)
natural_image Line drawing of a mechanical device with attached components (no text or symbols)
natural_image Line drawing of a robotic car connected to a cable, with a separate panel showing water and waves (no text or symbols)
text_image Diagram showing a hand operating a lawn mower with labeled parts 1 and 2, indicating mechanical components or positioning.
natural_image Line drawing of a hand using a small box to press down an open lawn mower (no text or symbols present)
natural_image Illustration of hands assembling a battery pack with a numbered arrow indicating a step (no text or symbols present)
natural_image Line drawing of a robotic device connected to a surface, with no visible text or symbols
natural_image Diagram of a mechanical device with a hand operating it, showing a curved arrow labeled '1' pointing to the component (no text or symbols beyond the label)

Figure 28. Nettoyeur en position verticale

natural_image Illustration of hands installing or adjusting a mechanical component with a numbered arrow (no text or symbols present)
natural_image Line drawing of hands using a tool to cut or adjust a mechanical component (no text or symbols present)

Figure 32. Coupage des languettes

natural_image Line drawing of hands operating a disc and cable device (no text or symbols)
natural_image Illustration of hands assembling a mechanical component with a numbered arrow (no text or symbols)
natural_image Illustration of hands cleaning a circular object with a knife, no text or symbols present
natural_image Line drawing of hands adjusting a mechanical component with arrows indicating motion (no text or symbols)

Zodiac Pool Systems, Inc.

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | www.ZodiacPoolSystems.com

Zodiac Pool Systems Canada, Inc.

2115 South Service Road West, Unit 3

Oakville, Ontario • Canada L6L 5W2

1.888.647.4004 | www.ZodiacPoolSystems.ca

POLARIS P965iQ - Common iAquaLink™ Troubleshooting - 3

Polaris®

ROBOTIC

PREMIUM ROBOTIC POOL CLEANER

POLARIS P965iQ - Common iAquaLink™ Troubleshooting - 4

natural_image Line drawing of a robotic car with wheels and roof rack (no text or symbols)

9650iQ Sport

P965iQ

TIPO EC27--

iAquaLink™ CONTROL

Manual del Usuario

ENGLISH | FRANÇAIS | ESPAÑOL

Declaración FCC

natural_image Technical line drawing of a mechanical component with a rotating knob and directional arrow (no text or symbols)
natural_image Diagram of a mechanical device with rotating arms and a handle, showing motion direction (no text or symbols)
natural_image Line drawing of a mechanical device with a lever and adjustment arrow (no text or symbols)
natural_image Technical line drawing of a car chassis with labeled components (no text or symbols)
natural_image Line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

Figura 6. Fije la manija del carro

text_image Diagram illustrating the use of a device to insert a device, with an inset showing the component being inserted.
natural_image Technical line drawing of a mechanical clamp or bracket assembly with a close-up inset showing the part (no text or symbols)
natural_image Line drawing of a mechanical clamp or clip assembly with an arrow indicating rotation (no text or symbols present)
natural_image Line drawing of a mechanical device with a handle and scroll, showing a rotational arrow (no text or symbols)

Figura 10. Quite la tapa protectora

natural_image Line drawing of a robotic device with attached sensor and cable (no text or symbols)

Figura 11. Conecte el cable flotante

text_image Diagram illustrating two hand positions with correct and incorrect actions, marked by red X and green check symbols.
text_image Diagram showing correct and incorrect pipe damage with red X mark and green checkmark indicating failure
natural_image Diagram of a car with two wheels and a downward arrow labeled '1' indicating motion or safety (no text or symbols beyond label)
text_image Diagram showing a person using a water pump with labeled component '3' and water flow arrows
natural_image Line drawing of a mechanical device with attached components (no text or symbols)

Figura 19. Desenchufe

natural_image Line drawing of a person using a handheld device connected to a wall-mounted robot (no text or symbols present)

Figura 20. Desenrede

text_image Diagram showing a hand operating a lawn mower with labeled parts 1 and 2, indicating mechanical components or positioning.

Figura 21. Levante la tapa del limpiafondos

natural_image Illustration of a hand using a vacuum cleaner to press or install a component, with no visible text or symbols.
natural_image Line drawing of hands assembling a battery pack with a directional arrow indicating rotation (no text or symbols)
natural_image Line drawing of a hand holding a cable connected to a small robotic device (no text or symbols present)

Figura 26. Desenrede el cable flotante

natural_image Diagram of a mechanical device with a hand operating it, showing a curved arrow labeled '1' pointing to the component (no text or symbols beyond the label)
natural_image Illustration of hands installing or adjusting a component with a numbered arrow (no text or symbols present)
natural_image Line drawing of hands using a tool to cut or adjust a mechanical component (no text or symbols present)
natural_image Line drawing of hands operating a CD or DVD disc assembly (no text or symbols)
natural_image Illustration of hands assembling a car tire with a belt and ring (no text or symbols)
natural_image Illustration of hands cleaning a circular object with a knife, no text or symbols present
text_image Diagram showing hands adjusting a mechanical component with labeled parts and directional arrows indicating movement or force.

Polaris® and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems, Inc. All other trademarks referenced herein are the property of their respective owners.

ZODIAC® is a registered trademark of Zodiac International, S.A.S.U., used under license. All trademarks referenced herein are the property of their respective owners.

Zodiac Pool Systems, Inc.

2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | www.ZodiacPoolSystems.com

Zodiac Pool Systems Canada, Inc.

2115 South Service Road West, Unit 3

Oakville, Ontario • Canada L6L 5W2

1.888.647.4004 | www.ZodiacPoolSystems.ca

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Product information

Brand : POLARIS

Model : P965iQ

Category : Pool