P965iQ - Pool POLARIS - Free user manual and instructions

USER MANUAL P965iQ POLARIS

FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this manual, this product must be serviced by a contractor who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist. In the event no such state or local requirement exists, the maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in this manual can be followed exactly. Improper installation and/or operation will void the warranty. FCC Statement This device complies with Part 15 of the FCC Rules and IC licence-exempt RSS standard. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. CAUTION Any changes or modications not expressly approved by by the part responsible for compliance could void the user's authority to operate the equipment. NOTE: This device complies with FCC and IC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.THANK YOU FOR PURCHASING THE POLARIS CLEANER. YOUR POLARIS ROBOTIC CLEANER HAS BEEN DESIGNED AND MANUFACTURED TO BE EASILY INSTALLED AND TO PROVIDE LOW MAINTENANCE OPERATION. PRIOR TO INSTALLING YOUR NEW POLARIS CLEANER, PLEASE DO THE FOLLOWING:

1) Complete and return the warranty card.

2) Record your purchase information on the spaces provided below.

3) Attach your invoice (or a copy) to this page.

• Taking these steps will help ensure prompt warranty service, should it be required. If service is required, please contact your original dealer. If the original dealer does not perform warranty service, please visit www.polarispool.com to locate an independent service company near you. If you are unable to locate a service company, please call our Technical Support department at 1-800-822-7933. RECORD YOUR POLARIS CLEANER DATA HERE: Date of Purchase Purchased From Serial Number: (located on robot- head) City State/Province Zip/Postal Code Table of Contents 1 Important Safety Instructions p. 4
• 2 Cleaner Specications p. 5
• General Specications p. 5
• 3 Assembly p. 6
• Contents p. 6
• Assemble the Transport Caddy p. 7
• Attach the Control Unit to the Caddy p. 10
• Connect to a Power Source p. 11
• 4 General Cleaner Operation p. 13
• Install and Submerge the Cleaner p. 14
• Using the Control Unit p. 16
• Start / Stop Cleaning p. 16
• Lift System 5 Installing iAquaLink p. 17

Troubleshooting ....................................... 38Page 4 English WARNING Failure to comply with the following warnings can result in permanent injury, electrocution or death.PREVENT ELECTRICAL SHOCKTo reduce risk of electrical shock:

• Connect unit to receptacle protected by a ground fault circuit interrupter (GFCI). Such a GFCI receptacle should be provided by a qualied installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the pump without the test button being pushed, a ground current is owing, indicating the possibility of an electric shock. Do not use this product. Disconnect the cleaner and have the problem corrected by a qualied service representative before using.• Per the United States National Electrical Code (NEC ), keep the control unit at least ve (5) feet from the edge of the (pool/spa) water. In Canada, the Canadian Electrical Code (CEC) requires a minimum distance of 3m (10 ft.) to be maintained between the pool edge and the control unit. Never submerge the control unit.• Do not enter pool while the Polaris cleaner is in water.• Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trimmers and other equipment.
• To reduce the risk of electrical shock, do not use the Polaris robotic cleaner or control unit if the cord is worn or damaged. Contact Zodiac Pool Systems, Inc. Technical Support immediately for proper servicing and replacement of the damaged cord.
• Double insulation—For continued protection against possible electric shock, use only identical replacement parts when servicing. Do not attempt repair of the Polaris robotic cleaner, control unit, power cord, or oating cable.• NEVER OPEN CONTROL UNIT.• DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE A PROPERLY LOCATED GFCI RECEPTACLE. THE CONTROL UNIT SHOULD BE PLUGGED INTO THE GFCI RECEPTACLE BOX.• PREVENT CHILD INJURY AND DROWNING• To reduce the risk of injury, do not permit children to operate this product.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part of your pool’s operational system. 1 Important Safety Instructions Congratulations on purchasing the Polaris Robotic Cleaner. Please read through the entire manual before installing your new robotic pool cleaner. Your cleaner must be installed and operated as specied. SAVE THESE INSTRUCTIONSPage 5 English CAUTION
• Failure to comply with the following warnings could cause damage to pool equipment or personal injury.• The Polaris cleaner must be installed and operated as specied.• This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.• Clean the lter canister in the Polaris cleaner after each use.
• Do not use the product in your pool if the water temperature is above 95˚ F (35˚ C) or below 55˚ F (13˚ C).
• USE OF THE POLARIS ROBOTIC CLEANER IN A VINYL LINER POOL• Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by objects coming into contact with the vinyl surface, including pool brushes, pool toys, oats, fountains, chlorine dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Zodiac Pool Systems, Inc., is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners. 2 Cleaner Specications General Specications The general specications for the cleaner are as follows: Control box supply voltage100-125 VAC, 60 Hz Supply voltage30 V DCInstalled load150 W maxCable length70ft (21m)Cleaner size (WxDxH)16.9 x 18.9 x 10.6 in. (43 x 48 x 27 cm)Weight of Cleaner21 lbs. (9.5 kg)Packed weight42 lbs. (19 kg)Filtration All-purpose lter canisterCycle lengthsVariable programming The cleaner is a double-insulated product. A double-insulated electrical appliance is one which has been designed in such a way that it does not require a safety connection to ground. The basic requirement for double-insulation is that no single failure can result in dangerous voltage becoming exposed so that it might cause an electric shock and that this is achieved without relying on an earthed (grounded) metal casing. This is achieved by having two (2) layers of insulating material surrounding live parts or by using reinforced insulation. Therefore, devices having double-insulated construction, such as this cleaner, do not use a grounded (three-prong) cord/plug.Page 6 English 3 Assembly Contents The packaging should contain the following items:

• Polaris cleaner and oating cable

• Transport and storage caddy assembly components (Figure 1) a. handle frameb. support blocks (x 2)c. wheels (x 2)d. wheel locking clips (x 2)e. wheel axle / hubcap (x 2)f. base unitg. cleaner hookh. caddy handleFigure 1. Transport Caddy Assembly Components x 2

When unpacking the cleaner and its components:

• Check to make sure each component is in the box.

• Check cleaner and components for damage during transport.

• If there are any missing parts or damage, contact Technical Support at 1-800-822-7933.Page 7 English Assemble the Transport Caddy

1. Unscrew the handnut from the base (Figure 2).

Figure 2. Remove Handnut from Base Unit

2. Insert the metal handle frame tubing into the base with notch end at the

top, then rotate so the bends are away from you. (Figure 3).

3. Push base down (Figure 3) so the metal handle frame is seated in the

recess on the underside of the base. Figure 3. Connect Metal Frame to Base UnitPage 8 English

4. Slide the handnut over the tube and twist to tighten onto base unit (Figure 4).

Figure 4. Twist Handnut to Secure Frame

5. Snap two (2) support blocks into place (Figure 5).

6. Slide axle and hubcap piece through center of wheel and attach to base unit.

Snap locking clip into place to secure wheel. Repeat to attach both wheels (Figure 5). Figure 5. Snap in Support Blocks and Attach WheelsPage 9 English

7. Slide the control unit base / caddy handle attachment down over the

metal tubing until it snaps into place. (See Figure 6). Figure 6. Attach Caddy Handle

8. Align cleaner hook pins with the top holes in the handle tube and snap

into place (Figure 7). Figure 7. Snap Cleaner Hook into PlacePage 10 English Attach the Control Unit to the Caddy

1. Align the bottom of the control unit with the notch at bottom of the control

unit hook on the caddy (Figure 8). Figure 8. Align Control Unit with Caddy Hook

2. Press control unit onto the caddy hook until it snaps and locks into position

(Figure 9). Figure 9. Attach the Control Unit onto CaddyPage 11 English Connect to a Power Source WARNING

• Failure to comply with the following warnings can result in permanent injury, electrocution or drowning.

requirements, keep the control unit at least ve (5) ft. (1.5 m) from the edge of the pool. CANADA: Per CEC requirements, keep the control unit at least three (3) m (10 ft.) from the edge of the pool.

• Only connect the control unit to a receptacle protected by a ground fault circuit interrupter (GFCI). Contact a certied electrician if you cannot verify that the receptacle is protected by a GFCI.

• Do not use an extension cord to connect the control unit.

• Do not allow anyone to swim while the cleaner is in the pool.

• The control unit is water-resistant, not waterproof. In order to prevent electrocution, never submerge the control unit or leave exposed to inclement weather.

1. Unscrew the protective cap for the oating cable from the side of the

control unit by turning counter-clockwise (Figure 10). Figure 10. Remove Protective CapPage 12 English

2. Grip the notched end of the oating power cable, insert into the control unit,

and turn clockwise to tighten. (Figure 11.)

3. Plug the control unit directly into a GFCI outlet. DO NOT use an extension

cord. Figure 11. Connect Floating Cable NOTE: To avoid damaging the power cable, do not try to twist the entire cable housing (see below). NOTE: To avoid exposing the power cable connector pins to water, be sure the connector is screwed in all the way and there is no gap. (see below).Page 13 English 4 General Cleaner Operation CAUTION

• To prevent damage to the cleaner, be sure to adhere to the following guidelines:• Remove the cleaner from the pool after the cleaning cycle is completed.• Store on the caddy out of direct sunlight or inclement weather.• Never lift the cleaner out of the pool by the oating cable. Always use the lift feature to remove cleaner from the pool. • Take additional care when lifting the cleaner out of the pool. It becomes heavier when lled with water.• Always remove the cleaner from pool when super chlorinating or adding acid.• Do not handle cleaner while it is in operation. IMPORTANT

• Always make sure the cleaner head is fully submerged before you begin operation.

• Clean the lter canister after each cleaning cycle.

• Do not leave your cleaner in the pool on a permanent basis.

• At the end of each cycle, remove the cleaner from the pool.

• Start at the cleaner head and untangle any coils in the cable before storing the cleaner. The Polaris robotic cleaner includes a safety feature that automatically stops the cleaner if it is powered on but not submerged in water. For pools equipped with a beach area, this safety feature is programmed to drive the cleaner in reverse and back into the pool when the impeller is out of the water.Page 14 English Install and Submerge the Cleaner

1. With the control box plugged into a GFCI outlet, spread the oating cable

across the pool deck until you reach the middle of the pool length.

2. At the center point, submerge the cleaner in the pool and hold in the vertical

position to release any air trapped inside. (Figure 12).

Figure 12. Submerge the Cleaner Vertically

2. Ensure the unit sinks to the bottom of the pool and does not oat

Figure 13. Cleaner Sinking to the Bottom of the Pool

3. Place only enough oating cable in the water to reach the farthest end of

your pool from the central point. Spread out the oating cable ensuring there are no kinks or coils in the cable (Figure 14).Page 15 English NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool (see Figure 14). Figure 14. Pool Entry Point for Optimal Patterning Max Floating Cable Length caddy / control unit cleaner cleaner Recommended entry point Not Recommended

an extension cordPage 16 English Using the Control Unit The control unit can be used to initiate basic cleaning features and to connect the device to home Wi-Fi. For more information on connecting your cleaner to Wi-Fi functions, see section 5, Installing iAquaLink

Wi-Fi to Phone Button Dirty Canister Indicator Lit when in Wi-Fi to Phone Mode LED: Direct Connection (RED) Lit to Conrm Connection. LEDs: LAN Connection (RED) WEB Connection (RED) View Time Remaining and Error Display Use to Remove Cleaner from Pool (Easy Lift) Start/Stop Cleaner Operation Select Cleaning Surface

• Waterline Figure 15. Cleaner Control Unit Start / Stop Cleaning The factory default cleaning surface setting is Floor and Wall . Use to change cleaning surface setting. Toggle between: Floor Only , Floor and Wall and Waterline only With cleaner submerged in the water, press to begin operation. The control box will display the time remaining for the selected cycle in hours and minutes. NOTE: The control box automatically goes into standby mode after 10 minutes and the display screen turns off. Press any key to exit standby mode and view remaining cycle time. Cleaner will continue to function in standby mode. Press to interrupt and cancel an in-progress cleaning cycle.Page 17 English Lift System The Easy Lift Removal System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle.

1. Press to begin the automated procedure.

The screen displays when the Lift System is in operation. NOTE: To stop the procedure at any time, press and release the button again.

2. Next, Press and HOLD to rotate the cleaner. Once the cleaner is

facing the wall of your choice for retrieval, release the button.

3. Cleaner will drive forward and up the wall it is facing. It will wait at the

water line to be retrieved.

4. When in reach, grab the cleaner handle and begin to pull cleaner out of

the water. The cleaner will quickly expel water to allow for lighter, easier removal. NOTE: Never lift the cleaner out of the pool by the floating cable. 5 Installing iAquaLink

The iAquaLink app is available for download from the iTunes or Google Play store. With iAquaLink Control, you can connect to your robotic cleaner from anywhere, anytime with access to advanced features, additional programming options and troubleshooting advice. Before you begin installation, make sure you have the following:

• Robotic Cleaner submerged in the pool.• Control Unit connected and plugged into a GFCI outlet.• Wi-Fi enabled smart device (phone or tablet)• Wi-Fi router with sufcent signal strength at the Control Box• IMPORTANT: Have your Wi-Fi network password available. Download the App Install or Update the iAquaLink app from the iTunes or Google Play Store. Once the download is complete, select the iAquaLink icon on your smart device to open the app.Page 18 English Sign Up and Log In Click Sign Up to create a new user account. Or, if you previously set up an iAquaLink account, click Log In to access your systems. Complete all required elds in the Account Set Up page and agree to the Terms and Conditions. Congure the System

2. Choose "Robotic Cleaner" from the list.

3. Select Wi-Fi to Phone to continue setup, unless you previously received an

A light on the control unit indicates a signal being sent to your smart device.

5. Continue with the on-screen instructions on your smart device.

6. When Wi-Fi networks are displayed, choose "RoboticCleaner-•••"

(••• will be a code unique to the cleaner you are connecting to.)

7. Once your phone and the device are communicating, select the Timezone.

Choose your country and nearest city.

8. Next, choose your Pool Shape.

These settings ensure that programming and cleaning patterns are optimized for your location.

9. Click Next to nd and connect the cleaner signal to your home router.

10. Choose your home router from the list of found Wi-Fi networks

11. Enter your Wi-Fi password and select Join.

When your router and cleaner are communicating, the LAN and WEB lights illuminate on the control unit and the light next to the Wi-Fi to Phone icon turns off. NOTE: The searching screen may take a few minutes to find your router. If you receive an error you may have a weak router signal at the location of your control box OR you may have entered an incorrect Wi-Fi password. In the case of a weak router signal, consider installing a Wi-Fi extender to boost your signal strength. (See iAquaLink Troubleshooting section.)

12. On your smart device, the Add to My Systems page is displayed.

You can choose a name for your cleaner to appear in the My Systems list every time you log in. This is helpful if you have multiple iAquaLink

connected products that will appear in your My Systems list. IMPORTANT: It is recommended that you add the robot to your systems so that it will show up in your system list the next time you connect to the iAquaLink app.Page 19 English 13. On the next screen, click "Select" if you want to be the Primary User. The Primary User will have access to all cleaner functions in the app. The Primary User can invite or remove people (family members, service providers etc.) to allow them access to cleaner functions and programming. Click "Skip" if you do not want to be the Primary User. NOTE: Send Invite Code - you can only send invite codes if you are set up as the Primary User. Sending an invite codes to friends and family will allow them to access the cleaner app functions and programming. If you choose to Skip this step, the Primary User can always send Invite Codes at a later time by accessing the System Settings Screen. 6 iAquaLink

Control Once you have downloaded the iAquaLink app and connected the device to Wi-Fi, the iAquaLink app allows for robotic cleaner control from anywhere, anytime with access to advanced features, additional programming options and troubleshooting advice. WARNING Do not enter pool while the robotic cleaner is in water. The Home Screen Robot ABCCleaning Remote Control Cleaning Mode Lift System NEXT CLEANING: Monday, 12:00 pm FULL STOP

00:21 #E5E5E5 #434B58 #2A3D56 #141E2E #F26522 Next Scheduled Cleaning TimeDirty Canister IndicatorIncrease Cleaning Cycle 30 MinutesCurrent Cleaning ModeStart / Stop CleaningView Cycle Time RemainingRemote Control Mode Set Cleaning Mode Lift System Mode Decrease Cleaning Cycle 30 MinutesSystem Name SystemSettingsCleaner StatusNOTE: Image of screen layout is subject to change due to periodic updates to the app.Page 20 English Start / Stop Cleaning and Adjust Cleaning Time NOTE: During system configuration, the chosen pool shape defines robotic patterning cycles/run time The factory default cleaning surface setting is Floor and Wall

1. From the main app screen and with cleaner submerged in the water, press

START to begin operation.

2. The app displays the time remaining for the selected cycle in hours and

minutes. To increase or decrease the cycle time during cleaning, press the (+) and (–) buttons. -Time adjusts up or down in 30 minute increments. -Minimum run time is 30 minutes. -Maximum run time is 3 hours 30 minutes. -The control unit displays the same countdown and cycle setting as the app.

3. Press STOP to interrupt and cancel an in-progress cleaning cycle.

1. From the main screen, select Cleaning Mode to view options.

2. Choose between Quick Clean, Deep Clean, Waterline Only, and Custom

modes. The selected mode is highlighted.

3. In Custom mode, select the cleaning surface and cleaning intensity from the

on-screen icons. Selections will be highlighted. -Surface choices include, Floor Only, Floor and Wall, or Waterline Only -Intensity options are Standard Intensity or High Intensity.

4. Press Save to keep settings or X to cancel and go back.

NOTE: Cleaning mode will be set for all current or future cleaning cycles unless adjusted on the control box or within the app.

5. Press X to leave the Lift System page and return to the main screen.Page 21

English Remote Control The cleaner can be directed using your mobile device as a remote control. IMPORTANT: Only use Remote Control when in view of the cleaner.

1. From the main screen, select Remote Control.

NOTE: When in remote control mode, the control box displays .

2. You may choose to control the robot using joystick commands or

directional motion control. You can switch between these modes within the app. Joystick Control - Press the icons to direct the cleaner forward, backward and to turn left or right. Motion Control - Tilt your smart device up (backward), down (forward), left (rotate left), and right (rotate right) to direct the cleaner. When you rst enter motion control mode, it will automatically calibrate to your hand position. If you want to re-calibrate the positioning, press the icon in the upper left hand corner.

3. To exit Remote Control mode, press X.

NOTE: If you experience significant delays between the app command and cleaner response, you may have a weak Wi-Fi signal or other connectivity challenges that interfere with the immediacy of the remote control functions. (For more information, see Using iAquaLink in Wi-Fi to Phone Mode.) Lift System The Easy Lift Removal System is designed to assist in retrieving the robot from the pool. Lift System can be activated at any time during or after a cleaning cycle. IMPORTANT: Only use Lift System when in view of the cleaner.

1. From the main screen, select Lift System to enter automated procedure.

2. Use the left and right arrow icons to rotate the cleaner to face the wall of

3. Press the Lift System icon to drive the cleaner up the wall it is facing.

The cleaner will wait at the water line to be retrieved. NOTE: To stop the procedure at any time, press and release the button again.

4. When in reach, grab the cleaner handle and begin to pull cleaner out of

the water. The cleaner will quickly expel water to allow for lighter, easier removal. NOTE: Never lift the cleaner out of the pool by the floating cable.

5. Press X to leave the Set Cleaning Mode page and return to the main

screen.Page 22 English Program or Cancel Recurring Cleaning Schedules You can program recurring cleaning schedules using iAquaLink

Control. It is still recommended to remove and clean the lter canister after every cleaning cycle.

1. From the main screen, either select the area titled Next Cleaning Cycle or

go to System Settings and choose Edit Schedule.

2. To program a recurring cleaning schedule, select the day of the week when

you want the cleaner to run.

3. Select a start time to begin the cleaning cycle.

You may choose to display the start time in standard or 24-hour time in system settings.

4. Press Save to store the cleaning schedule or Cancel to discard.

5. Repeat steps 2-4 to program additional recurring cleaning schedules.

NOTE: Only one programmed cleaning cycle can be scheduled each day. The cleaner will attempt to perform a cleaning cycle every week at the day/time it is programmed unless the schedule is changed or canceled. Cleaning cycle duration is determined by the choices made when setting Cleaning Mode.

6. To delete a recurring cleaning schedule, select the scheduled day and press

Delete Schedule at the bottom of the screen.

7. Press X to leave the Edit Schedule page and return to the main screen.

8. The next scheduled cleaning cycle will display near the top of the main

screen. In-App Error Messages and Troubleshooting If an error occurs, the status bar will show a warning symbol and: "Cleaning Interrupted".

1. Click on the warning symbol to view troubleshooting advice

on how to x the issue.

2. Choose Clear Error if you believe you have xed the problem

and want to re-try. Choose OK if you want to suspend the cleaner in error mode and work on the troubleshooting x at a later time.Page 23 English System Settings Access System Settings by pressing the gear icon in the upper right hand corner of the app screen. Using iAquaLink

in Wi-Fi to Phone Mode When using Wi-Fi to Phone mode, the smart device and the cleaner control unit are communicating directly rather than using the home router and communicating through the web. If necessary, the iAquaLink app can be used in Wi-Fi to Phone mode to access certain features and provide more immediate connectivity. Wi-Fi to Phone mode will time out after 15 minutes and only one user will be able to access the app when in Wi-Fi to Phone mode.

1. Go to the three bar menu and choose My Systems.

2. On the My Systems page, click (+) in the upper-right hand corner.

3. Choose Wi-Fi to Phone.

4. On the control unit, press (Wi-Fi to Phone button).

A light on the control unit indicates a signal being sent to your smart device.

5. Continue with the on-screen instructions on your smart device.

6. When Wi-Fi networks are displayed, choose RoboticCleaner•••

(••• will be a unique code for the cleaner you are connecting to.)

7. Once your phone and the device are communicating, click SKIP in the

upper-right hand corner.

8. You will be directed to the main screen of the iAquaLink app.

NOTE: Wi-Fi to Phone mode will time out after 15 minutes.Page 24 English 7 Cleaning, Storage, and Maintenance WARNING To avoid electric shock and other hazards which could result in permanent injury or death, disconnect (unplug) the cleaner from the power source before performing any cleaning and maintenance. Cord Tangling Tangling can occur more frequently when the cleaner is not attended to after each cleaning cycle. The tangle-reducing swivel, in addition to proper installation, general maintenance and the following troubleshooting steps can help to avoid cable challenges. IMPORTANT Cleaner power cable may become tangled if correct procedure is not followed after each cleaning cycle. NOTE: For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length (Figure 16). Only place enough cable in the water to reach the farthest point in the pool. Max Floating CableLengthcaddy / control unitcleanercleanerRecommended entry point Not RecommendedWARNING: Do not use an extension cordFigure 16. Optimal Entry Point in PoolPage 25 English If tangling occurs, follow these steps:

1. Remove the cleaner from the pool using the Lift System. When the

cleaner is within arm's reach, use the handle to remove from the water (Figure 17). Never lift the cleaner out of the pool by the oating cable or swivel.

Figure 17. Remove Cleaner From Pool with Handle

2. Hold the cleaner vertically to drain (Figure 18).

Figure 18. Keep Cleaner Vertical to Drain Water

3. Unplug power to the cleaner at the control unit (Figure 19).Page 26

English Figure 19. Unplug

4. Remove the cleaner from the pool and untangle all kinks and coils in the

power cable (Figure 20). Start at the cleaner head. Lay the cable in the sun to loosen any tangling memory. Figure 20. Untangle Clean the Filter Canister The lter canister should be cleaned at the end of each cycle.

1. Remove the cleaner from the water using the Lift System and let the

remaining water drain.

2. Set the unit on four wheels.

3. Push the cover lock (1) and lift the cover (2) until it is secured in the vertical

Figure 21. Lift Cleaner Cover4. Remove the lter canister assembly from the body (3), as shown in Figure 22. Figure 22. Remove Filter Canister Assembly5. Push the quick release button on the canister assembly (4) and pull open Figure 23.

6. Separate the lter canister from the lter support (6), as shown in Figure 24.

Figure 24. Remove Filter Canister

7. Empty all debris from the lter canister, then rinse the canister, the lter

support and the cleaner using a hose, as shown in Figure 25. Figure 25. Wash Filter Canister NOTE: Periodically, remove the filter canister and clean thoroughly with soapy water and a soft bristle brush. Store the Cleaner When Not in Use The cleaner must be cleaned regularly using slightly soapy clean water. Do not use solvents such as trichlorethylene or its equivalent. Rinse the cleaner generously using clean water. Do not let your cleaner dry in direct sunlight near the pool. The cleaner should be stored on its caddy so that it dries quickly.

1. Disconnect cleaner from the power source.

2. Starting at the cleaner head, remove all coils and tangles from the cable

(Figure 26). Lay the cable in the sun to loosen any tangling memory.

3. Place the rear wheels on the caddy and position the cleaner vertically on the

caddy base.Page 29 English

4. Disconnect the cable from the control unit. Replace the protective cap on

the control unit. Figure 26. Untangle the Floating cable

5. Loosely coil the power cable starting at the cleaner and moving toward

the connection point at control unit. Store the cable by wrapping it around the hook located on the front of the caddy.Page 30 English Replacing Wear Parts Replacing Brushes The cleaner is tted with PVC brushes with a ''wear'' indicator. (Figure 27). raised groove becomes partially flattened, indicating excessive wear Figure 27. Worn Brush Indicator To maintain cleaner performance at its best you need to replace the brushes as soon as one of the wear indicators is reached (even if the blade wear is not even). It is recommended that you replace the brushes when the rubber is worn down to the top of the wear indicator (or every two years, whichever comes rst). To replace a worn brush:

1. Lift the cleaner to a vertical position so that the handle is up (Figure 28).

Figure 28. Cleaner in Upright Position

2. Separate the edges of the brush and undo the tabs (Figure 29). Remove the

worn brushes.Page 31 English

Figure 29. Undo the Tabs of the Brush

3. To install the new brush, position the new brush on the roller with the

cleaning blades facing away from the roller (Figure 30).

Figure 30. Install the New Brush

4. Thread each tab into the slot provided and gently feed it through until

the heel comes out at the other side of the slot (Figure 31).

Figure 31. Pull Tabs Through Each SlotPage 32 English

5. Use a pair of scissors to cut the tabs 3/4 inch from the heel so that they

are no higher than the cleaning blade (Figure 32).

6. Repeat the procedure to install the second brush

Figure 32. Cut Tabs Replacing Tires

1. Pull on the inside of the old tire to remove the tire lip from the wheel

3. To replace the tire, position the tire on the wheel making sure to orient

the tire so that the word INSIDE is toward the body of the cleaner (Figure 35). Figure 35. Tire Replacement Orientation

4. Push one side of the tire on to the wheel and t the rib of the tire in the

groove of the wheel (Figure 36).

Figure 36. Start on One Side of the Tire

5. Work the tire onto the wheel and verify the rib of the tire is positioned

properly within the groove of the wheel (Figure 37).

Push and position the rib of the inner side of the tire in the groove of the wheel ( Figure 38).

needed, turn the wheel gently to help with installation.

Figure 38. Push the Tire into Place on the Wheel Spare Parts The complete spare parts list and exploded view is available on the Polaris website.

• USA: www.polarispool.com.

• Canada: www.polarispool.ca Contact your local maintenance provider to perform diagnostic tests or repairs not shown in general maintenance.Page 35 English 8 Troubleshooting Information.about the cleaner status and any relevant condition will be displayed on the control unit and/ or in the iAquaLink

app. Error Codes Control Unit Display In-App Display Suggested Solution

Pump Motor Traction Motor Right Traction Motor Left a. Check for corrosion or bent pins in the power cable connection area.b. Turn each wheel one quarter turn in one direction repeatedly until rotation is smooth. Repeat, turning wheels in the opposite direction until rotation is smooth. c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. 4 Pump Motor Consumption a. Check for small debris or hair in the fan impeller. b. Thoroughly clean the lter canister.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service.

Drive Motor Consumption Right Drive Motor Consumption Left a. Thoroughly clean the lter canister. b. Turn off the cleaner and submerge. Shake to release air bubbles. Restart cycle.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. 7 Cleaner Floating

• Turn cleaner power off, then submerge cleaner according to correct procedure. 8 Cleaner Out of the Water
• Turn off the cleaner and submerge. Shake to release air bubbles. Restart cycle. N/A • Cleaner has completed a cleaning cycle. This is not an error. No action required. 10 Communication a. Turn cleaner power off and on again to reset. b. Check oating cable connection to the control unit. Check for corrosion or bent pins at the connection point.c. If this does not resolve the problem, contact your local retailer for a diagnostic review or call customer service. N/A Connection Error a. Check that the control unit is plugged into a GFCI outlet and that the LAN/WEB icons on the box are illuminated. b. If not, go through the set-up steps to reconnect to the home router or press the Wi-Fi to Phone button to connect the system in 15-minute Wi-Fi to Phone mode.c. Check that the router is in close enough range to the control unit. Install a Wi-Fi extender if necessary.Page 36 English User Issue Possible Cause Suggested Solution Lights on control unit ash after pressing Start/Stop Floating cable not connected Unplug and then reconnect the oating cable to the control unit. Cleaner not fully submerged. Remove cleaner from pool and re-submerge. (see: Install and Submerge the Cleaner). Poor connection or need to restart cycle. Unplug the control unit and reconnect to a GFCI outlet. Press "Start" to begin a new cycle. Propeller or wheels may be jammed and not turning correctly. Contact your local retailer to request a diagnostic review. If the problem is not resolved, contact Polaris Technical Support at 1-800-822-7933. The ashing lights appear on the control unit during the cleaning cycle. Cleaner not fully submerged Remove cleaner from pool and re-submerge. (see: Install and Submerge the Cleaner). The cleaner does not stay on the pool surface or is oating excessively. There is air trapped inside the cleaner housing. Remove cleaner from pool and re-submerge. (see: Install and Submerge the Cleaner). The lter canister is full or dirty. Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). The cleaner is not climbing walls. The lter canister is full or dirty. Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). Tire treads worn down See: Replacing Wear Parts Conrm appropriate pool chemistry Speak with your pool service professional. Do not leave cleaner in the pool during any chemical treatments. The cleaner is not moving Not connected to electricity. The outlet the control unit is connected to, is not supplying electrical power. Check that the outlet to which the control unit is connected is receiving electricity. Cycle not started. Press the Start button to initiate a cleaning cycle. Reset needed Disconnect the unit power and reconnect after 20 seconds. If the problem is not resolved, contact your local retailer to request a diagnostic review or contact Polaris Technical Support at 1-800- 822-7933. The oating cable has excessive tangling Too much cable in the water. Place only the required amount of cable into the water to allow it to reach the farthest end of your pool with remaining cable on the pool deck. (See: Install and Submerge the Cleaner) Removal needed Untangle the twisted cord and lay in sun to reduce memory. (See: Cord Tangling). General Troubleshooting The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.Page 37 English User Issue Possible Cause Suggested Solution The cleaner is not cleaning the pool effectively. Filter canister is full or dirty. Dispose of debris and thoroughly clean the lter canister with mild soap and a soft brush. Then, re-submerge the cleaner (see: Clean the Filter Canister). Brushes are worn. Check the wear indicator(s). (See: Replacing Wear Parts). Cable is excessively tangled. Untangle the twisted cord and lay in sun to reduce memory. (See: Cord Tangling). Dismissing an Error Code From the Control Unit: After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code. If the control unit is in Standby Mode, press the Start/Stop button to show the on-screen display. After you have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error code. From the iAquaLink

App: Press the error icon to display troubleshooting solutions. After you have completed the troubleshooting solution steps, press Clear Error to return to normal operation. Or, press OK if you need to complete the solution steps at a later time.Page 38 English iAquaLink

Troubleshooting This information can help to troubleshoot connection and setup challenges between the iAquaLink app and the cleaner. How It Works Your Smart Device Your Internet Router Cleaner Control Unit Robotic Pool Cleaner Internet How to connect: You must connect to the home router (network) by rst establishing a direct connection between the control box and your smart device. (See: Conguring the System.) IMPORTANT: It is recommended to locate the control box as close to the home router as practical. Do not use an extension cord.Page 39 English Common iAquaLink

Troubleshooting Remember, if you get a new Wi-Fi Router, reset the defaults of your current Wi-Fi Router or simply change your Wi-Fi network password, you will have to re-establish the connection between your cleaner and the router. (See: Congure the System.) User Issue Possible Cause Suggested Solution All lights are off Bright sunlight Shield the lights to block sunlight and re-check if the lights are lit. Control box is unplugged. Plug the control box into a GFCI outlet. (See: Connect to a Power Source). Power outage. Verify that the breaker is on and electricity is being supplied to the outlet. Lost internet connection. Check internet connection - Network may be down. LAN/WEB lights are not on Lost internet connection Check internet connection - Network may be down. LAN/WEB lights are on but there is no (or spotty) Wi-Fi connection, and/or app reads "Connection Error" Control box is too far from home router Relocate the control box as near to the home router as practical. (See: Install and Submerge the Cleaner) Do not use an extension cord. Weak Wi-Fi signal • Check for adequate Wi-Fi signal strength.

• With a Windows laptop, go to Network Connections in the Control Panel. Check Signal Strength meter under Wireless Network Connection icon while standing near the control box.

• With a smart device, search for, download, and use an app that can check signal strength while standing near the control box. If Wi-Fi signal is weak, consider installing a Wi-Fi extender. Only one of the LAN/WEB lights are on Connectivity issue with local Wi-Fi or connection to the server. Contact your local internet service provider.

• Unplug your control box and wait 10 seconds. Plug in the box again and see if lights illuminate.

• Check Internet connection - Network may be down. LAN/WEB lights are ashing Antenna rmware update in progress. Flashing may continue up to ten minutes until update is complete.Zodiac Pool Systems, Inc. 2620 Commerce Way, Vista, CA 92081

1.800.822.7933 | www.ZodiacPoolSystems.com

Zodiac Pool Systems Canada, Inc. 2115 South Service Road West, Unit 3 Oakville, Ontario • Canada L6L 5W2

is a registered trademark of Zodiac International, S.A.S.U., used under license. All trademarks referenced herein are the property of their respective owners. ZODIAC

and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems, Inc. All other trademarks referenced herein are the property of their respective owners. Polaris

Zodiac Pool Systems Canada, Inc. 2115 South Service Road West, Unit 3 Oakville, Ontario • Canada L6L 5W2

Zodiac Pool Systems Canada, Inc. 2115 South Service Road West, Unit 3 Oakville, Ontario • Canada L6L 5W2

is a registered trademark of Zodiac International, S.A.S.U., used under license. All trademarks referenced herein are the property of their respective owners. ZODIAC

and the 3-wheeled cleaner design are registered trademarks of Zodiac Pool Systems, Inc. All other trademarks referenced herein are the property of their respective owners. Polaris