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USER MANUAL UXT3030AYB KITCHENAID
30" (76.2 CM) AND 36" (91.4 CM) RANGE HOOD
Installation Instructions and Use & Care Guide
For questions about features, operation/performance, parts, accessories or service, call: 1-800-253-1301
or visit our website at www.whirlpool.com
In Canada, call 1-800-807-6777 or visit our website at www.whirlpool.ca
HOTTE D'ASPIRATION DE
30" (76,2 CM) ET 36" (91,4 CM)
Au Canada, pour assistance, installation ou service, composer
IMPORTANT: READ AND SAVE THESE INSTRUCTIONS.
FOR RESIDENTIAL USE ONLY.
IMPORTANT:LIRE ET CONSERVER CES INSTRUCTIONS.
POUR UTILISATION RÉSIDENTIELLE UNIQUEMENT.
TABLE OF CONTENTS
RANGE HOOD SAFETY 2
INSTALLATION REQUIREMENTS. 4
Tools and Parts 4
Location Requirements. 4
Venting Requirements. 5
Electrical Requirements 6
INSTALLATION INSTRUCTIONS. 7
Prepare Location. 7
Install Range Hood. 8
Make Electrical Connection 10
Complete Installation 11
RANGE HOOD USE 11
Range Hood Controls 11
RANGE HOOD CARE. 11
Cleaning. 11
WIRING DIAGRAM 12
ASSISTANCE OR SERVICE. 13
In the U.S.A. 13
In Canada 13
Accessories. 13
WARRANTY 14
TABLE DES MATIÈRES
SECURITE DE LA HOTTE DE CUISINIÈRE 15
EXIGENCES D'INSTALLATION 17
ASSISTANCE OU SERVICE 27
Au Canada. 27
Accessoires 27
GARANTIE 28
RANGE HOOD SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
ADANGER
WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
State of California Proposition 65Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
Before servicing or cleaning the unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
■ Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.
- Do not operate any fan with a damaged cord or plug. Discard fan or return to an authorized service facility for examination and/or repair.
- Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent backdrafting. Follow the heating equipment manufacturer's guideline and safety standards such as those published by the National Fire Protection Association (NFPA), the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
- When cutting or drilling into wall or ceiling; do not damage electrical wiring and other utilities.
Ducted fans must always be vented outdoors.
CAUTION: For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors.
CAUTION: To reduce risk of fire and to properly exhaust air, be sure to duct air outside - do not vent exhaust air into spaces within walls or ceilings, attics or into crawl spaces, or garages.
WARNING: TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.
WARNING: TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
- Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
Use proper pan size. Always use cookware appropriate for the size of the surface element.
WARNING: TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:a
SMOTHER FLAMES with a close fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
NEVER PICK UP A FLAMING PAN - you may be burned.
DO NOT USE WATER, including wet dishcloths or towels - a violent steam explosion will result.
Use an extinguisher ONLY if:
- You know you have a class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Based on "Kitchen Fire Safety Tips" published by NFPA.
WARNING: To reduce the risk of fire or electrical shock, do not use this fan with any solid-state speed control device.
READ AND SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
Tools needed
■ Drill
1 14 " (3.0 cm) drill bit
18" (3.0 mm) drill bit for pilot holes
■ Pencil
Wire stripper or utility knife
Tape measure or ruler
Caulking gun and weatherproof caulking compound
Flat-blade screwdriver
Phillips screwdriver
Saber or keyhole saw
Metal snips
Parts supplied
Remove parts from package. Check that all parts are included.
2-3.5x9.5mm screws
314'' × 10'' (8.3 x 25.4 cm) rectangular vent damper
T-10 Torx adapter
4-4.5 x 13 mm mounting screws
Parts needed
31 / 4'' × 10'' (8.3 x 25.4 cm) rectangular metal vent system
Wall or roof cap with damper to match vent system
1-75W max, 120V incandescent light bulb
3-UL listed wire connectors
Vent clamps/duct tape as required
For cabinets with recessed bottoms:
Two 2^ (5.1 cm) wide filler strips. Length and thickness determined by recess dimensions.
Four flat head wood screws or machine screws with washers and nuts (to attach filler strips)
Location Requirements
IMPORTANT: Observe all governing codes and ordinances.
It is the installer's responsibility to comply with installation clearances specified on the model/serial rating plate. The model/serial rating plate is located inside the range hood on the left wall.
- Range hood location should be away from strong draft areas, such as windows, doors and strong heating vents.
Cabinet opening dimensions that are shown must be used. Given dimensions provide minimum clearance. Consult the cooktop/range manufacturer installation instructions before making any cutouts.
Grounded electrical outlet is required. See "Electrical Requirements" section.
All openings in ceiling and wall where range hood will be installed must be sealed.
These range hoods are factory set for vented installations.
For Mobile Home Installations
The installation of this range hood must conform to the Manufactured Home Construction Safety Standards, Title 24 CFR, Part 328 (formerly the Federal Standard for Mobile Home Construction and Safety, title 24, HUD, Part 280) or when such standard is not applicable, the standard for Manufactured Home Installation 1982 (Manufactured Home Sites, Communities and Setups) ANSI A225.1/NFPA 501A, or latest edition, or with local codes.

Product Dimensions
Installation Clearances

A. 18'' (45.7 cm) min. clearance - upper cabinet to countertop
B. 24" (61.0 cm) minimum - bottom of range hood to cooking surface
C. 30^ (76.2cm) min.cabinet opening width for 30^ (76.2cm) models and 36^ (91.4cm) min.cabinet width for 36^ (91.4cm) models
D. 12'' (30.5 cm) minimum cabinet depth
E.36" (91.4 cm) base cabinet height
Venting Requirements
Vent system must terminate to the outdoors.
- Do not terminate the vent system in an attic or other enclosed area.
- Do not use a 4'' (10.2 cm) laundry-type wall cap.
Use a 314'' × 10'' (8.3 x 25.4 cm) rectangular metal vent. Rigid metal vent is recommended. Plastic or metal foil vent is not recommended.
The length of vent system and number of elbows should be kept to a minimum to provide efficient performance.
For the most efficient and quiet operation:
Use no more than three 90^ elbows.
Make sure there is a minimum of 24^ (61 cm) of straight vent between the elbows if more than 1 elbow is used.
- Do not install 2 elbows together.
Use clamps or duct tape to seal all joints in the vent system.
The vent system must have a damper. If roof or wall cap has a damper, remove the damper flap from the vent damper supplied with the range hood. (See "Damper Flap Removal for 3 14 × 10 [8.3 x 25.4 cm] Vent Connector" in the "Install the Range Hood" section.)
NOTE: If a damper is used, the range hood may not meet California Title 24 compliance.
Use caulking to seal exterior wall or roof opening around the cap.
Cold Weather Installations
An additional back draft damper should be installed to minimize backward cold air flow and a thermal break should be installed to minimize conduction of outside temperatures as part of the vent system. The damper should be on the cold air side of the thermal break.
The break should be as close as possible to where the vent system enters the heated portion of the house.
Makeup Air
Local building codes may require the use of makeup air systems when using ventilation systems greater than specified CFM of air movement. The specified CFM varies from locale to locale.
Consult your HVAC professional for specific requirements in your area.
Venting Methods
Vent system can terminate either through the roof or wall. Use 314 × 10 (8.3 x 25.4 cm) rectangular with a maximum vent length of 35 ft (10.7 m) for vent system.
NOTE: Flexible vent is not recommended. Flexible vent creates both back pressure and air turbulence that greatly reduce performance.


A. 3 / 4''x10'' (8.3 x 25.4 cm) rectangular vent through the roof (purchased separately)
B. Roof cap with damper (purchased separately)
C. 24^ (61.0 cm) min. above the cooking surface
A. 314'' × 10'' (8.3 x 25.4 cm) rectangular vent through the wall or out the top (purchased separately)
B. Wall cap with damper (purchased separately)
C. 24^ (61.0 cm) min. above the cooking surface
Calculating Vent System Length
To calculate the length of the system you need, add the equivalent feet (meters) for each vent piece used in the system.
314'' × 10'' (8.3 cm x 25.4 cm) Vent System
Vent Piece
314'' × 10'' (8.3 cm x 25.4 cm) 5
90^ elbow (1.5 m)

31 / 4^ × 10^ (8.3cm× 25.4cm) 12.0 ft
flatelbow
(3.7 m)

314'' × 10'' (8.3 cm x 25.4 cm) 0.0 ft
wall cap
0.0 ft
(0.0 m)

Example vent system

Maximum Recommended Length = 35 ft (10.7m)
1-90°elbow=5.0ft(1.5m)
8 ft (2.4 m) straight = 8.0 ft (2.4 m)
1 - wall cap = 0.0 ft (0.0 m)
Length of 314'' × 10'' (8.3 cm x 25.4 cm) = 13.0 ft (3.9 m) system
Electrical Requirements
Observe all governing codes and ordinances.
Ensure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70 (latest edition), or CSA Standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2 No. 0-M91 (latest edition) and all local codes and ordinances.
If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.
A copy of the above code standards can be obtained from:
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02169-7471
CSA International
8501 East Pleasant Valley Road
Cleveland, OH 44131-5575
A 120 volt, 60Hz AC only, 15-amp, fused electrical circuit is required.
If the house has aluminum wiring, follow the procedure below:
- Connect a section of solid copper wire to the pigtail leads.
- Connect the aluminum wiring to the added section of copper wire using special connectors and/or tools designed and UL listed for joining copper to aluminum.
Follow the electrical connector manufacturer's recommended procedure. Aluminum/copper connection must conform with local codes and industry accepted wiring practices.
Wire sizes and connections must conform with the rating of the appliance as specified on the model/serial rating plate. The model/serial plate is located behind the filter on the rear wall of the range hood.
Wire sizes must conform to the requirements of the National Electrical Code, ANSI/NFPA 70 (latest edition), or CSA Standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2 No. 0-M91 (latest edition) and all local codes and ordinances.
INSTALLATION INSTRUCTIONS
Prepare Location
NOTE: It is recommended that the vent system be installed before hood is installed.
Before making cutouts, make sure there is proper clearance within the ceiling or wall for exhaust vent.
- Disconnect power.
- Depending on your model, determine which venting method to use: roof or wall.
- Select a flat surface for assembling the range hood. Place covering over that surface.
- Lift the range hood and set it upside down onto covered surface.
- If cabinet has recessed bottom, add wood filler strips on each side. Install screws to attach filler strips in locations shown.

Determine Wiring Hole Location
Cut only one 114 (3.2 cm) diameter wiring access hole.
- Determine and clearly mark a vertical centerline on the wall and cabinet in the area the vent opening will be made.

A. Centerline
To wire through top:
- Mark a line distance "A" from the right of the centerline on the underside of the cabinet. Mark the point on this line that is 2^ (5.1 cm) from back wall. Drill a 114'' (3.2 cm) diameter hole through the cabinet at this point.

To wire through wall:
- Mark a line distance "A" from the right of the centerline on the underside of the wall. Mark the point on this line that is 7/8 (2.2 cm) from the underside of the cabinet. Drill a 1 14 (3.2 cm) diameter hole through the rear wall at this point.

Style 1 - Cut Openings for 3 14'' × 10'' (8.3 cm x 25.4 cm) Rectangular Vent System
Roof Venting
To make a 41 / 4'' × 1012'' (10.8 cm x 26.7 cm) rectangular cutout on the underside of cabinet top and bottom:
- Mark lines 12 (1.3 cm) and 434 (12.1 cm) from the back wall on the centerline of the underside of cabinet.
- Mark lines 514 (13.3 cm) to the right and left of the centerline on the underside of cabinet.
-
Use saber or keyhole saw to cut a rectangular opening for vent.
-
Repeat steps 1-3 for the underside of the top of the cabinet.

Wall Venting
To make a 312'' × 1012'' (8.9 cm x 26.7 cm) rectangle in the wall:
- Make 2 lines by measuring 3% (0.9 cm) and 3% (9.8 cm) down from underside of cabinet and mark on the centerline on the back wall.
- Mark lines 5 14 (13.3 cm) to the right and left of the centerline on the wall.
- Use saber or keyhole saw to cut a rectangular opening in the wall for the vent.

Style 2 - Cut Openings for 3 14'' × 10'' (8.3 x 25.4 cm) Rectangular Vent to Round Vent Transition
Roof Venting
To make a 414'' × 1012'' (10.8 cm x 26.7 cm) rectangular cutout on the underside of cabinet bottom:
- Mark lines 12 (1.3 cm) and 434 (12.1 cm) from the back wall on the centerline of the underside of cabinet.
- Mark lines 5 14 (13.3 cm) to the right and left of the centerline on the underside of cabinet.
- Use saber or keyhole saw to cut a rectangular opening for vent.

To make a circular vent opening on the underside of the cabinet top:
- Mark a centerline on the underside of the top of cabinet.
- Mark a line 5'' (12.7 cm) from the back wall on the underside of the top of cabinet.
- Use a compass or a circle template to draw a circle with a diameter that is 14 (0.64 cm) larger than the vent.
- Use saber or keyhole saw to cut the circular vent opening.

Install Vent System
- Install vent through the vent opening in upper cabinet or wall. Complete venting system according to the selected venting method. See "Venting Requirements" section.
- Use caulking to seal exterior wall or roof opening around the cap.
Install Range Hood
NOTE: Your model will have a 314 x 10" (8.3 x 25.4 cm) rectangular vent damper on the inside of the range hood
- Remove the 314'' × 10'' (8.3 x 25.4 cm) rectangular vent damper attached with 3.5 × 9.5 ~mm screws on the inside your range hood. Use these screws to install the rectangular vent damper.

A. 314'' × 10'' (8.3 x 25.4 cm) rectangular vent damper B. Screws
- Lift the range hood up under cabinet and determine final location by centering beneath cabinet. Mark on the underside of cabinet the location of the 4 keyhole mounting slots on the range hood. Set range hood aside on a covered surface.

A.Keyhole slot
- Use 1 / 8^n (3 mm) drill bit and drill 4 pilot holes as shown.

A. Drill pilot hole.
- Install the 4 - 4.5 mm x 13 mm mounting screws in pilot holes. Leave about 14 (6.4 mm) space between screw heads and cabinet to slide range hood into place.

(6.4 mm)
- For roof installations, remove the top rectangular vent knockout. For wall installations, remove the rear rectangular vent knockout.

A. Top rectangular vent knockout
B. Rear rectangular vent knockout
- Install the 3 14'' × 10'' (8.3 x 25.4 cm) vent damper. Attach to range hood with the 3.5 × 9.5 mm screws provided and remove tape from damper flap.
NOTE: The 314'' × 10'' (8.3 x 25.4 cm) rectangular vent damper can be installed up to 1'' (2.5 cm) on either side of the hood center to accommodate off-center ductwork.

A. Vertical damper
B. 3.5 × 9.5 ~mm screws
C. Vent knockouts
D. Horizontal damper
If a vent damper is installed with a wall cap with damper, check that they do not interfere with each other. Remove the vent connector damper flap if they interfere.
Damper Flap Removal for 314'' × 10'' (8.3 x 25.4 cm) Vent Connector
- Bend retainer wire out of damper flap catch tab.

A. Retainer wire
B. Damper flap wire guide
C. Plastic end caps
D. Stop tabs
E. Vent connector housing
F.Foam
G. Damper flap catch tab
H. Damper flap
- Slide retainer wire to the side to allow one end of retainer wire to come out of the damper flap wire guide and plastic end cap.
- Lift end of retainer wire and slide it out of the other damper flap wire guide and plastic end cap to remove.
- Push the small end of the plastic end caps out of vent connector housing.
- Lift the damper flap out of the vent connector housing.
- Remove the foam from the stop tab.
- Bend the stop tabs so they are flush with the damper side walls.
- Discard the retainer wire, plastic end caps, damper flap and the foam.
Power Supply Cable Installation
- For direct wire installations, run the home power supply cable according to the National Electric Code or CSA standards and local codes and ordinances. There must be enough wiring from the fused disconnect (or circuit breaker) box to make the connection in the hood electrical terminal box. For optional power supply cord kit installations, follow the instructions in the "Make Electrical Connection" section.
NOTES:
Use only with range hood cord connection kits that have been investigated and found acceptable for use with this model range hood.
- Do not reconnect power until the installation is complete.
- Remove the screw from the terminal box cover. Remove terminal box cover and set aside.

A. Terminal box cover B. Screw
- Remove the power supply knockout from the top or rear of the vent hood (depending on the incoming location of your home power supply cable), and install a UL listed or CSA approved 12 strain relief.

A. Power supply knockout
- Using 2 or more people, lift the hood into final position. Feed enough electrical wire through the 12 UL listed or CSA approved strain relief to make connections in the terminal box. Tighten the strain relief screws.
- Position the range hood so that the large end of the keyhole slots are over the mounting screws. Then push the hood toward the wall so that the screws are in the neck of the slots. Tighten the mounting screws, making sure the screws are in the narrow neck of slots.
- Connect ventwork to hood. Seal joints with vent clamps or duct tape to make secure and airtight.
- Check that back draft dampers work properly.
Make Electrical Connection
WARNING

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
- Disconnect power.

A. White wires
B. Black wires
C. UL listed wire connector
D. Green (or bare) ground wire
E. Home power supply cable or power cord accessory kit
F. UL listed or CSA approved 1 / 2 strain relief
G. Green ground screw
- Use UL listed wire connectors and connect white wires (A) together.
- Use UL listed wire connectors and connect black wires (B) together.
AWARNING

Fire Hazard
Electrically ground the blower.
Use copper wire.
Connect ground wire to green ground screw in terminal box.
Failure to do so can result in death, fire, or electrical shock.
- Connect green (or bare) ground wire from power supply to green ground screw in terminal box and securely tighten.
- Install terminal box cover.
- Reconnect power.
Complete Installation
- Install the 75W (max.) Incandescent light bulb. See "Replacing the Incandescent Light Bulb" in the "Range Hood Care" section.
-
Replace grease filter if removed. See the "Range Hood Care" section.
-
Check the operation of the range hood fan and light. See "Range Hood Use" section.
If range hood does not operate, check to see whether a circuit breaker has tripped or a household fuse has blown. Disconnect power and check wiring connections.
NOTE: To get the most efficient use from your new range hood, read the "Range Hood Use" section.
RANGE HOOD USE
The range hood is designed to remove smoke, cooking vapors and odors from the cooktop area. For best results, start the hood before cooking and allow it to operate several minutes after the cooking is complete to clear all smoke and odors from the kitchen.
The hood controls are located on the top of the range hood.

A. Incandescent light housing and cover
B. Filter retainer
C. Grease filter
Range Hood Controls


A. On/Off light switch
B. Fan speed switch
Operating the light
Push the light switch to the right to turn the light Off. Push the light switch to the left to the turn the light On.
Operating the fan
Push the fan switch to the left for Low speed. Push the fan switch to the right for High speed. Push the fan switch to the middle for Off.
RANGE HOOD CARE
Cleaning
IMPORTANT: Clean the hood and grease filters frequently according to the following instructions. Replace grease filter before operating hood.
Exterior Surfaces:
IMPORTANT: Do not use soap-filled scouring pads, abrasive cleaners, Cooktop Polishing Creme, steel wool, gritty washcloths or paper towels.
To avoid damage to the stainless steel, do not use cleaners that contain chlorine.
Cleaning Method:
Rub in direction of grain to avoid scratching or damaging the surface.
For stainless steal models, Stainless Steel Cleaner and Polish Part Number 31462A (not included): See "Assistance or Service" section to order.
Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth.
Glass cleaner to remove fingerprints.
Metal Grease Filter
- Remove screw from the grease filter retainer.
- Turn the grease filter retainer to release filter.

A. Filter retainer
- Wash metal filters as needed in dishwasher or hot detergent solution.
- Reinstall the filter by placing the back edge in the channel at rear of hood. Push filter into place, turn the filter retainer to secure filter to range hood.
- Replace screw in the grease filter retainer.
Replacing the Incandescent Light Bulb
Turn off the range hood and allow the light bulb to cool.
- Disconnect power.
- Squeeze the plastic lens cover and remove it from the hood.

A. Light bulb socket
B. Lens cover
- Screw light bulb into socket.
- Replace lens cover by squeezing cover and inserting tabs into slots.
- Reconnect power.
If new light does not operate, make sure the lamp is inserted correctly before calling service.

WIRING DIAGRAM
ASSISTANCE OR SERVICE
If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new appliance.
To locate factory specified replacement parts in your area, call the following customer assistance telephone number or your nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301 or visit our website at www.whirlpool.com.
Our consultants provide assistance with:
- Scheduling of service. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
Features and specifications on our full line of appliances.
Referrals to local dealers.
■ Installation information.
Use and maintenance procedures.
■ Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777 or visit our webpage www.whirlpool.ca.
Our consultants provide assistance with:
- Scheduling of service. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
Features and specifications on our full line of appliances.
Referrals to local Whirlpool dealers.
Use and maintenance procedures.
■ Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Centre
Whirlpool Canada LP
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Stainless Steel Cleaner and Polish
Order Part Number 31462A
Power Cord Kit
Order Part Number W10355452
WHIRLPOOL® MAJOR APPLIANCE LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience Center:
Name, address and telephone number
■ Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
- Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help.
- All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

www.whirlpool.com/product_help
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
- Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions.
- In-home instruction on how to use your product.
- Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
- Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
- Conversion of products from natural gas or L.P. gas.
- Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool.
- Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
- Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
- Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
- Food or medicine loss due to product failure.
- Pick-up or delivery. This product is intended for in-home repair.
- Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
- Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
- Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTYES
IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
SECURITE DE LA HOTTE DE CUISINIÈRE
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02169-7471
CSA International
8501 East Pleasant Valley Road
Cleveland, OH 44131-5575