IC13887 - Ice machine WestBend - Free user manual and instructions

Product Type	Ice Cream Maker
Brand	WestBend
Model	IC13887
Power Supply	120 V~, 60 Hz (polarized plug)
Capacity	2 freezing canisters (1 cup / canister max)
Dimensions (approx.)	30 x 20 x 25 cm (estimated)
Weight (approx.)	2.5 kg (estimated)
Main Functions	Soft ice cream making, dual canister, add-in ingredients during operation
Preparation Time	16 to 24 h freezing canisters, 15-25 min churning
Maintenance & Cleaning	Thaw canisters before washing; wash with warm soapy water; do not immerse motor; do not use dishwasher
Safety	Polarized plug, auto shut-off after 30 min, do not use if cord damaged
Spare Parts & Repairability	Parts available from manufacturer; no user-serviceable parts
Warranty	1 year (parts and labor) for domestic use
General Information	Instructions in French; indoor use only; HERSHEY'S trademark

Frequently Asked Questions - IC13887 WestBend

How long do I need to freeze the canisters before first use?

The freezing canisters must be frozen for 16 to 24 hours at a temperature of -18 °C (0 °F) or lower. Shake them to check: no liquid sound means they are ready.

What is the maximum liquid capacity per canister?

Do not fill above the MAX line, which is 1 cup (about 240 ml) per canister. Overfilling can cause overflow when expanding.

Why is my ice cream not the right consistency?

Possible causes: canisters were not cold enough (frozen < 16 h), ingredients were too warm, or liquid ratio is incorrect. Make sure to chill ingredients in the refrigerator beforehand.

Can I use ingredients other than those in the recipe?

Yes, you can customize with HERSHEY'S syrups, candy pieces, etc. Add them 5 minutes before the end of churning to avoid them freezing too fast.

How do I clean the machine after use?

Turn the knob to O (off), unplug. Never immerse the motor. Wash the thawed canisters, lid, paddles, and funnels in warm soapy water. Dry completely before returning to the freezer.

Can I store ice cream in the freezing canisters?

No, do not store ice cream in the canisters. Transfer it to an airtight container in the freezer for a firmer consistency.

What should I do if the machine stops during use?

The machine is designed to automatically shut off after 30 minutes to prevent overheating. If it stops earlier, check that ingredients have not blocked the paddles. Unplug, let cool, and restart with colder ingredients.

Are the freezing canisters reusable?

Yes, but thaw them completely before refreezing. Never refreeze a partially thawed canister. Store them in a plastic bag in the freezer to avoid freezer burn.

Can I use an extension cord?

Using an extension cord is not recommended. If necessary, use a cord with a power rating equal to or greater than the appliance's, and with a 3-prong plug if the appliance is grounded.

Where can I find spare parts?

Spare parts can be ordered online at www.westbend.com, by email at [e-mail], or by phone at [phone]. Have the model and catalog number ready.

USER MANUAL IC13887 WestBend

Register this and other Focus Products Group International products through our website: www.registerfocus.com.

Product registration is not required to activate warranty.

Important Safeguards 2

Before the First Use 3

Using Your HERSHEY'S Dual Single-Serve Ice Cream Machine 3

Helpful Hints 5

Cleaning Your HERSHEY'S Dual Single-Serve Ice Cream Machine 6

Recipe 6

Warranty 7

SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE

IMPORTANT SAFEGUARDS

CAUTION

To prevent personal injury or property damage, read and follow all instructions and warnings.

When using electrical appliances, basic safety precautions should always be followed including:

• Read all instructions.
• Always unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning.
• Close supervision is necessary when this appliance is used by or near children.
• Should leakage occur, discontinue use immediately and contact customer service for assistance.
• Do not operate any appliance with a damaged cord or plug, after the appliance malfunctions, or has been damaged in any manner. For service information see warranty page.
• The use of accessory attachments not recommended by Focus Products Group International may cause cause fire, electric shock, or injury.
• Do not use this appliance outdoors.
• Do not let cord hang over the edge of the table or counter, or touch hot surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Do not use appliance for other than intended use.
• To protect against electric shock, do not immerse cord, plugs, or other electric parts in water or other liquids.
• Do not attempt to repair this appliance yourself.
• A short power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
• Longer extension cords are available, but care must be exercised in their use. While use of an extension cord is not recommended, if you must use one, ensure that the marked electrical rating of the extension cord is equal to or greater than that of the appliance. If the plug is of the grounded type, the extension cord must be a grounding-type 3-wire cord. To avoid pulling, tripping or entanglement, position the extension cord so that it does not hang over the edge of the counter, table or other area where it can be pulled on by children or tripped over.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
• Do not use an outlet or extension cord if the plug fits loosely or if the outlet or extension cord feels hot.
  • For household use only.

SAVE THESE INSTRUCTIONS

Motor Unit Funnel (x2) Cover Mixing Paddle (x2) Freezing Canister (x2) Center Locks Support Stand

BEFORE THE FIRST USE

Please check all packaging material carefully before discarding. Accessory parts may be contained within the packaging material.

Wash funnels, mixing paddles, freezing canisters, and cover in warm, soapy water. Rinse and dry thoroughly. Do not put the freezing canisters into the freezer if they are wet. Wipe the support stand and motor unit with a damp cloth, if necessary.

NEVER IMMERSE THE MOTOR IN WATER OR ANY OTHER LIQUID.

Freezing Canister Preparation - The freezing canisters must be completely frozen before making your recipe. The length of time needed to freeze the freezing canisters varies depending on the temperature of your freezer. For convenience, leave the freezing canisters in the freezer at all times.

In general, freezing time is between 16 and 24 hours. Put the freezing canisters in a plastic bag to prevent freezer burn and place them in the back of your freezer where it is the coldest. The freezing canisters are filled with liquid. To determine if the freezing canisters are completely frozen, shake and listen for liquid movement. You should not hear any liquid within the canister walls. Do not refreeze a partially thawed canister, always thaw completely before freezing.

Making Frozen Desserts

Note: When assembling, dismantling or cleaning, always ensure that the appliance is switched to "O" (off) and is not connected to the power supply.

1. Prepare recipe ingredients from this manual, or use your own recipes, prior to assembling the ice cream machine. Liquids increase in volume during the freezing process; therefore, the maximum amount of liquid used must not exceed 2 cups; 1 cup per freezing canister.

IMPORTANT: Do NOT remove freezing canisters from freezer until recipe is prepared. It is critical to keep the freezing canisters as cold as possible prior to assembling the ice cream machine as they begin to thaw immediately upon removal from the freezer.

1. Assemble the Ice Cream Machine:

a. Place one or both of the freezing canisters on to the support stand, with the handles facing out. The raised parts of the support stand will fit into the holes in the bottom of the freezing canisters.
b. Place the mixing paddles into the freezing canisters. Place the rounded end of the mixing paddle into the dimples in the bottom of the freezing canisters.
c. Set the cover over the freezing canisters and mixing paddles. Press the cover down to center the mixing paddles in place. Turn the center locks to lock the cover in place.
d. Place the motor unit over the cover, aligning the tabs on the bottom of the motor unit with the slots in the cover, and press down firmly to lock in place; there will be a "clicking" sound when the tabs are locked correctly.
e. Place the funnels into the holes at the side of the container.
f. Plug the cord in to a 120 volt, AC electrical outlet ONLY.

1. Push the On/Off switch to “—” (on). Note: The Ice Cream Machine must be on before adding ingredients. This prevents the mixture from immediately freezing on the inside of the freezing canisters, which may stop the movement of the mixing paddles.

2. Slowly pour the prepared ice cream mixture into the freezing canisters through the funnels. Note: Do not fill above the "MAX" fill line, 1 cup per freezing canister. This will prevent overflow during ice cream expansion.

3. To add other ingredients such as candy chips, crushed candies, and/or syrups during the freezing process, slowly add them through the ingredient opening. This should be done after the ice cream has begun to thicken or about 5 minutes before ice cream is finished. Additives should be no larger than a chocolate/candy chip and easily fit through the funnel.

4. Leave the machine on for approximately 15 to 25 minutes, or until mixture is of the desired consistency. Do NOT turn the ice cream machine off during use as the mixture may freeze up and stop the movement of the mixing paddle. We recommend that you turn the appliance off after 30 minutes of use to prevent overheating and thawing of the frozen mixture.

5. Switch the motor unit to "O" (off), unplug the cord, and remove the motor unit by pressing the tabs on the sides of the motor and lifting. Unlock and remove the cover. Remove the paddles; using a spatula, scrape any ice cream still on the paddles into the freezing container or your bowl. Use a rubber, plastic, or wooden utensil to remove the ice cream from the freezing canisters. Do NOT use metal utensils, including ice cream scoops, as they will damage the interior surface of the freezing canisters.

6. The finished ice cream will be quite soft in consistency and can be served in bowls and eaten with a spoon. If you desire to have a firmer consistency, transfer the ice cream to an airtight container and place in the freezer for another hour or more, depending on how firm you want the ice cream to be. Do NOT store prepared ice cream in the freezing canisters.

HELPFUL HINTS

• Store the freezing canisters in the freezer so they are always ready for use. Keep them wrapped in plastic bags to prevent freezer burn and store in an upright position.
• Homemade ice cream recipes use only fresh ingredients; therefore, they do not have the same consistency as store-bought ice creams which use gums and preservatives to make them firmer. If you prefer a firmer consistency, place the frozen ice cream in an airtight container and store it in the freezer for one or more hours until the desired consistency is achieved.
• For recipes that require pre-cooking, prepare the mixture a day ahead and store overnight in the refrigerator. This will allow the mixture to completely cool and increases the volume.
• Ice cream mixtures may be stored in the refrigerator up to 3 days prior to freezing. Be sure to mix well before adding the mixture to the freezing canisters.
• The most common ingredients in ice cream are cream, sugar, eggs, and milk. For the richest flavor and creamiest texture, use a cream containing the highest percentage of fat. Heavy cream has the highest fat content (approximately 36%), Whipping Cream (30%), Coffee/Light Cream (18%), and Half & Half (10%). Substitutions of milk products (both cream and milk) may be used to reduce the fat content. However, this may change the taste, consistency, and texture of the ice cream. When substituting ingredients, be sure the total liquid measurement remains the same as the original recipe.
• Artificial sweeteners may be used to replace sugar in a recipe. Add only to a cooled mixture as heat affects the sweetness.
• Do not fill above the "MAX" fill line, 1 cup per freezing canister. This will prevent overflow during ice cream expansion.
• For recipes containing alcohol, add the alcohol during the last 2 minutes of the freezing process. Alcohol can adversely affect the freezing process if added earlier.
• The flavor of sorbets is greatly dependent on the ripeness and sweetness of the fruit or juice used so be sure to taste the mixture prior to freezing. If the flavor is too tart, add sugar. For fruits that are very ripe and sweet, decrease the amount of sugar. Note: Freezing reduces sweetness.
• The ice cream or sorbet mixture must be liquid before freezing. Do not use stiff or frozen ingredients such as whipped cream or frozen liquids or juices.
• Ice cream or sorbets should be stored in airtight containers in the freezer. Do NOT store in the freezing canisters.
• Do NOT operate this appliance for longer than 30 minutes at a time. If the mixture is not frozen or has begun to thaw, do not continue. Possible reasons for the mixture not freezing include:
  ○ Freezing canisters were not cold enough. Check your freezer temperature to be sure it is 0^ F (-18°C) or colder. Be sure the freezing canisters are completely frozen (no liquid sound when shaken) and were left in the freezer for a minimum of 16 to 24 hours.
• The mixture was too warm. Ingredients should be chilled prior to mixing and should be kept refrigerated until ready to freeze in the ice cream machine.
• The proportion of ingredients was incorrect. Check your recipe carefully and if substitutions were made, be sure the total liquid ingredients are equal to the original recipe.

CLEANING YOUR HERSHEY'S DUAL SINGLE-SERVE ICE CREAM MACHINE

1. Switch to "O" (off) and unplug from the electrical outlet.
2. Do NOT immerse the motor unit in water. To clean, wipe gently with a damp cloth. If necessary, wipe the support stand with a damp cloth then dry.
3. Always let the freezing canisters thaw completely before washing. Wash freezing canisters, cover, paddles, and funnels in warm, soapy water. Rinse and dry thoroughly. Note: Never use sharp utensils, scouring pads, or abrasive cleaners on the freezing canisters.
4. Never place the freezing canisters in the freezer when they are wet; be sure they have been thoroughly dried. Place the freezing canisters in plastic bags, to prevent freezer burn, and place them in the back of your freezer where it is coldest.

Note: Do not wash any part of the appliance in the dishwasher.

This appliance has no user serviceable parts.

RECIPE

This vanilla recipe is a blank canvas for your ice cream creations. Add HERSHEY'S syrups or chopped pieces of your favorite HERSHEY'S candy to personalize to your taste.

Basic Vanilla Ice Cream

1½ cup Heavy cream
12 cup Whole milk
14 cup + 2 tbsp. Sugar
1 tsp. Vanilla
pinch Salt

Mix ingredients thoroughly in a large bowl. Chill in refrigerator for one to two hours. Follow basic directions for making ice cream, dispense when complete. Note: this recipe will fill both freezing canisters. If you want to make only one pint, halve the recipe.

PRODUCT WARRANTY

Appliance 1 Year Limited Warranty

Focus Products Group International, LLC (“the Company”) warrants this appliance from failures in the material and workmanship for one (1) year from the date of original purchase with proof of purchase, provided that the appliance is operated and maintained in conformity with the Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at the Company’s discretion. This warranty applies to indoor household use only.

This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This warranty is null and void, as determined solely by the Company, if the appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, please contact the Customer Care Department at [phone], or e-mail us at [e-mail]. A receipt proving the original purchase date will be required for all warranty claims, hand written receipts are not accepted. You may also be required to return the appliance for inspection and evaluation. Return shipping costs are not refundable. The Company is not responsible for returns lost in transit.

Valid only in USA and Canada

REPLACEMENT PARTS

Replacement parts, if available, may be ordered directly from the Company several ways. Order online at www.westbend.com, e-mail [e-mail], over the phone by calling [phone], or by writing to:

Focus Products Group International, LLC.

Attn: Customer Care Dept.

P. O. Box 53

West Bend, WI 53095

To order with a check or money order, please first contact Customer Care for an order total. Mail your payment along with a letter stating the model or catalog number of your appliance, which can be found on the bottom or back of the appliance, a description of the part or parts you are ordering, and the quantity you would like. Your check should be made payable to Focus Products Group International, LLC.

Your state/province's sales tax and a shipping fee will be added to your total charge. Please allow two weeks for processing and delivery.

This manual contains important and helpful information regarding the safe use and care of your product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:

Date purchased or received as gift: ____

Where purchased and price, if known: ____

Item number and Date Code (shown bottom/back of product): ____

NOTES

HERSHEY'S

MACHINE À GLACE AVEC PORTION SIMPLE OU DOUBLE HERSHEY'S

Mode d'Emploi

HERSHEY'S HEI LIC PR

HERSHEY'S

LICENSED

PRODUCT

Focus Products Group International, LLC.

Attn: Customer Care Dept.

P. O. Box 53

West Bend, WI 53095

Focus Products Group International, LLC.