24VSS11CT - Snow blower Snow Joe - Free user manual and instructions

USER MANUAL 24VSS11CT Snow Joe

© 2020 by Snow Joe , LLCAll rights reserved. Original instructions.

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

IMPORTANT! Safety Instructions All Operators Must Read These Instructions Before Use Read all instructions before using this cordless snow shovel. Basic safety precautions should always be followed to reduce the risk of re, electric shock and personal injury. General Safety WARNINGS! You and any other operator of this snow shovel must read, understand and follow these instructions in their entirety, and should reread them at the start of each snow season. Failure to follow these instructions may result in ELECTRIC SHOCK, FIRE and/or serious PERSONAL INJURY. Notice the personal safety alert symbol m used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that the operation requires special ATTENTION, CAUTION and AWARENESS.

1. Keep work area clean and well lit – Cluttered, dark areas

2. Use the right product – Do not use this machine for any

job except that for which it is intended.

3. Replacement parts – When servicing this unit, use only

identical replacement parts. Replace or repair damaged cord immediately on the charger. Do not use on gravel surfaces unless the snow shovel is adjusted for such surfaces in accordance with the operator’s manual.

4. Keep children, bystanders and pets away –

All spectators, including pets, should be kept a safe distance away from the work area.

5. Dress properly – Do not wear loose articles of clothing or

jewelry. They can become caught in moving parts. Wear rubber boots.

6. Avoid accidental starting – Make sure the safety

switch and the trigger switch are in the o position before inserting the battery in the unit. Do not carry the cordless snow shovel with the safety switch and the trigger switch engaged.

7. Moving parts – Keep hands and feet away from moving

parts. Keep guards in place and in proper working order.

mCAUTION! Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.

9. Use safety glasses – Also use safety footwear,

snug-tting clothing, protective gloves, hearing and head protection.

10. Stay alert – Watch what you are doing. Use common

sense. Do not operate the cordless snow shovel when you are tired or under the inuence of alcohol or drugs.

11. Do not force the tool – It will perform better with less

likelihood of personal or mechanical injury if it is used at the rate for which it was designed.

12. Do not overreach – Keep proper footing and balance at

13. If the cordless snow shovel strikes a foreign object,

• Stop the cordless snow shovel. Remove the battery.

• Repair any damage before restarting and operating the snow shovel.

14. Disconnect the tool – Turn o the power switch and

remove the battery when it is not in use, before servicing it, when changing accessories and when performing any other maintenance task.

15. Store idle tool indoors – When not in use, the cordless

snow shovel should be stored indoors in a dry, locked place out of the reach of children.

16. Maintain the cordless snow shovel with care –

Follow the applicable maintenance instructions for replacing parts and changing accessories. Lubrication is not required. mThis is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. Improperly using or maintaining this cordless snow shovel could result in injury or death. To reduce this potential, comply with the following safety instructions. This cordless snow shovel can amputate hands and feet if used incorrectly. It can also pick up foreign objects, which can become dangerous projectiles when thrown into the air. Failure to observe the following safety instructions could result in serious personal injury.

• Read, understand and follow all instructions on the machine and in the manual before operating this unit. Thoroughly familiarize yourself with the controls and the proper use of the equipment. Know how to stop the unit and disengage the controls quickly.

• Children should never be allowed access to the equipment. Adults should never operate the equipment without carefully reading and understanding these instructions.

• Keep the area of operation clear of all persons, particularly small children and pets.

• Exercise caution to avoid slipping or falling. Preparation

• Thoroughly inspect the area where the equipment is to be used and remove all doormats, sleds, boards, wires and other foreign objects.

• Do not operate the equipment without wearing adequate winter garments. Avoid loose tting articles of clothing that can become caught in moving parts. Wear footwear that will improve footing on slippery surfaces.

• Do not attempt to clear snow from a gravel or crushed rock surface. This product is intended for use only on paved surfaces.

• Never attempt to make any adjustments while the motor is running (except when specically recommended by the manufacturer).

• Always wear safety glasses or eye shields during operation or while performing an adjustment or repair to protect your eyes from foreign objects that may be thrown from the machine. Operation

• Do not put hands or feet near or under rotating parts. Keep clear of the discharge opening at all times.

• Exercise extreme caution when operating on or crossing gravel drives, walks or roads. Stay alert for hidden hazards or trac.

• After striking a foreign object, stop the motor. Thoroughly inspect the cordless snow shovel for any damage, and repair the damage before restarting and operating the cordless snow shovel.

• If the unit should start to vibrate abnormally, stop the motor and check the unit immediately to ascertain the cause. Vibration is generally a sign of trouble.

• Stop the motor and remove the battery whenever you leave the operating position, when transporting the unit, before unclogging the rotor blade housing and when making any repairs, adjustments or inspections to the unit.

• When cleaning, repairing or inspecting the cordless snow shovel, make sure that all moving parts have come to a complete stop before beginning work.

• Exercise extreme caution when operating on slopes.

• Never operate the cordless snow shovel without proper guards and other safety devices in place and in proper working order.

• Never direct the discharge toward people or areas where property damage can occur. Keep children, pets and other bystanders away from the work area.

• Do not overload the machine capacity by attempting to clear snow at too fast a rate.

• Look behind and use care when backing up with the cordless snow shovel.

• Never operate the cordless snow shovel without good visibility or light. Always be sure of your footing, and keep a rm hold on the handles. Walk, never run, with the unit. Clearing a Clogged Rotor Housing Hand contact with the rotating rotor blades inside the rotor housing is the most common cause of injury associated with cordless snow shovels. Never use your hands to clear a clogged rotor housing. To clear the rotor housing:

• Shut the motor o and remove the battery.

• Wait 10 seconds to be sure the rotor blades have come to a complete stop.

• Always use a clean-out tool, not your hands, to free the rotating blades. Maintenance and Storage

• Check all fasteners at frequent intervals for proper tightness to ensure that the equipment is in safe working condition.

• Always refer to the operator's manual for important details, such as how to properly store your cordless snow shovel for an extended period of time.

• Maintain or replace safety and instruction labels as needed.

• Run the machine a few minutes after throwing snow to prevent the rotor blades from freezing. Battery + Charger Safety Instructions NOTE: This unit is a tool only. The battery and the charger are not included. They must be purchased separately. Model 24V-SS11-CT is compatible with the iON+ 24V System batteries and chargers. See page 14 for more information. We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs. Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.3 IMPORTANT! Analyses conrm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage. mWARNING! Use only approved replacement batteries; other batteries may damage the cordless snow shovel and cause it to malfunction, which can lead to serious personal injury. mWARNING! Do not use a battery pack or appliance that is damaged or modied. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care. Have your battery pack serviced by a qualied repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained. mCAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery pack only in its designated iON+ 24V lithium-ion lithium-ion charger. Other types of chargers present risk of re, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

• Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or ammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a re.

• Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open ames near a charging battery pack. Vented gases may explode. NOTE: The safe temperature range for the battery is 41°F – 105ºF (5°C – 40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.

• Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.

• Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of re and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.

• Check the rated input for the charger before using – The charger must be plugged into an appropriate receptacle.

• Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of re, electric shock or personal injury.

• Unplug charger when not in use – Make sure to remove battery packs from unplugged chargers. mWARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to ow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

• Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.

• Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).

• Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, re or exposure to toxic battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe

dealer or call the Snow Joe

• Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery uids, wash the aected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately ush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.

• Do not short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paper clips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of re and severe personal injury.

• Store your battery pack and charger in a cool, dry place – Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle or metal building during the summer. Information about the battery

1. For optimum battery performance, avoid low discharge

cycles by charging the battery pack frequently.

2. Store the battery pack in a cool place, ideally at

77°F (25°C) and charged fully.4

3. Lithium-ion batteries are subject to a natural aging

process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your snow shovel, and therefore pose a safety risk.

4. Do not throw battery packs into an open re as this poses

a risk of explosion.

5. Do not ignite the battery pack or expose it to re.

6. Do not exhaustively discharge batteries. Exhaustive

discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack in storage only after it has been fully charged.

7. Protect batteries and the tool from overloads. Overloads

will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.

8. Avoid damage and shocks. Immediately replace batteries

that have been dropped from a height of more than one meter or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suered serious damage. In such instances, please read the waste disposal information for proper battery disposal.

9. If the battery pack suers overloading and overheating,

the integrated protective cuto will switch o the equipment for safety reasons. IMPORTANT! Do not press the ON/OFF switch any more if the protective cut-o has been activated. This may damage the battery pack.

10. Use only original battery packs. The use of other batteries

poses a re risk and may result in injuries or an explosion. Information about the charger and the charging process

1. Please check the data marked on the rating plate of the

battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a dierent mains voltage.

2. Protect the battery charger and its cord from damage.

Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualied technician at an authorized Snow Joe

dealer or call the Snow Joe

the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodied plugs and matching outlets will reduce the risk of electric shock.

4. Keep the battery charger, battery pack(s) and the cordless

tool out of the reach of children.

5. Do not use the supplied battery charger to charge other

6. During periods of heavy use, the battery pack will become

warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.

7. Do not overcharge batteries. Do not exceed the maximum

charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.

8. Never use or charge batteries if you suspect that it has

been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suered dangerous damage (exhaustive discharge).

9. Charging batteries at a temperature below 41°F (5°C) will

cause chemical damage to the cells and may cause a re.

10. Do not use batteries that have been exposed to heat

during the charging process, as the battery cells may have suered dangerous damage.

11. Do not use batteries that have suered curvature or

deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).

12. Never fully discharge the battery pack (maximum

recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells. Protectionfromenvironmentalinuences

1. Wear suitable work clothes. Wear safety goggles.

2. Protect your cordless tool and the battery charger from

moisture and rain. Moisture and rain can cause dangerous cell damage.

3. Do not use the cordless tool or the battery charger near

vapors and ammable liquids.

4. Use the battery charger and cordless tools only in dry

conditions and at an ambient temperature of 41ºF – 105°F (5°C – 40.5°C).

5. Do not keep the battery charger in places where the

temperature is liable to reach over 105°F (40.5°C). In particular, do not leave the battery charger in a car that is parked in the sunshine.

6. Protect batteries from overheating. Overloads,

overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.

7. Store the charger and your cordless tool only in dry

locations with an ambient temperature of 41ºF – 105°F (5°C – 40.5°C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 77°F (25°C). Protect5 the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage.

8. Prevent the lithium-ion battery pack from freezing.

Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.

9. When handling batteries, be wary of electrostatic charge.

Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.6 Safety Symbols The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all instructions on the machine before attempting to assemble and operate. The rotating part will continuously run for several seconds after you turn o the machine.

MANUAL(S) – Read, understand and follow all instructions in the user manual(s) before attempting to assemble and operate. SAFETY ALERT – Indicates a precaution, a warning or a danger. Wear hearing protection. Wear eye protection. Wear breathing protection. Keep bystanders and children a safe distance (at least 11 yd/10 m) away from the work area. WARNING! Do not expose the unit to rain or wet conditions. Keep dry. CAUTION! Beware of stones and other foreign objects that could be thrown from the appliance. DANGER! Cutting/dismemberment hazard - Keep hands away from the rotating auger. Do not use hands to unclog rotor housing. Stop motor before removing debris. DANGER! Cutting/dismemberment hazard - Keep feet away from the rotating auger. Symbols SymbolsDescriptions Descriptions Indoor use only. Only use battery charger indoors. Do not use hands to unclog chute. Keep hands, feet and clothing away from the rotating auger to avoid injury. Wear safety gloves during use to protect hands. Wear safety footwear at all times to provide protection against objects that may accidentally fall on feet.7 Know Your Cordless Snow Shovel Read the owner’s manual and safety rules carefully before operating your cordless snow shovel. Compare the illustration below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

3. Battery compartment

11. Auxiliary handle

• Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts. Unpacking Carton Contents

• Cordless snow shovel upper pole assembly

• Cordless snow shovel lower pole assembly

• Middle pole with auxiliary handle

• Joint-xing knob and bolt (2 sets)

• Manuals with registration card NOTE: In order to operate this cordless snow shovel you will need iON+ 24V System batteries and chargers. See page 14 for battery options and specications, or visit snowjoe.com.

1. Carefully remove the cordless snow shovel and check to

see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or

damage occurred during shipping. If you nd damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless snow shovel. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations. IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suocation risk! Battery Pack Operation The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free. Battery Charge Level Indicator The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read o the battery charge level from the LEDs of the battery indicator:

• All 3 level monitoring LEDs are lit: Battery charge level is high.

• 2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.

• 1 level monitoring LED is lit: Battery is at. Stop work IMMEDIATELY and charge the battery. Otherwise the battery’s service life will be greatly shortened. NOTE: If the charge level button does not appear to be working, insert the battery into the charger and charge as needed. NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting. In order to operate this cordless snow shovel you will need a iON+ 24V System battery and charger. See page 14 for battery and charger options and specications, or for more information visit snowjoe.com. TOOL ONLY

BATTERY + CHARGER SOLD SEPARATELY

Charge level button The battery is at 30% capacity and requires charging The battery is at 60% capacity and requires charging soon The battery is at full capacity Light IndicatorsLights9 Charger Operation

WARNING! Charge only iON+ 24V lithium-ion battery packs with its compatible iON+ 24V lithium-ion charger. Other types of batteries may cause personal injury and damage. To reduce the risk of electric shock, do not allow water to ow into the charger's AC/DC plug. When to Charge the iON+ 24V Lithium-Ion Battery NOTE: The iON+ 24V lithium-ion battery packs do not develop a "memory" when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before placing it into the charger.

• Use the battery charge indicator lights to determine when to charge your iON+ 24V lithium-ion battery pack.

• You can "top-o" your battery pack's charge before starting a big job or after a long day of use. Charging the Battery

1. Press the push lock buttons on the battery to pull the

battery pack out of the equipment (Fig. 1).

2. Depending on your Snow Joe

charger model, how to recharge your lithium-ion battery will vary. You may either insert your 24-volt battery into the 24VCHRG-QC Quick Charger (sold separately) or the 24VCHRG-DPC Dual Port Charger (sold separately) (Figs. 2 – 3).

3. The battery indicator LEDs will illuminate one by one

during the charging process. Unplug the charger immediately when the 3 LEDs are all illuminated.

4. The 24VCHRG-QC Quick Charger (sold separately) and

the 24VCHRG-DPC Dual Port Charger (sold separately) are also equipped with additional charging indicating lights which will indicate the charging status (Figs. 2 – 3). mCAUTION! FIRE HAZARD. When disconnecting the charger from the battery, be sure to unplug the charger from the outlet rst, then disconnect the charger from the battery. mWARNING! The chargers do not automatically turn owhenthebatteryisfullycharged.Please take care not toleavethebatterypluggedintothecharger.Switchoor unplug the charger at the mains when charging is complete. In order to operate this cordless snow shovel you will need a iON+ 24V System battery and charger. See page 14 for battery and charger options and specications, or for more information visit snowjoe.com. TOOL ONLY

BATTERY + CHARGER SOLD SEPARATELY

Fig. 1 Push lock button Fig. 2 Battery pack 24VCHRG-QC quick charger (Sold separately) red Charging green Fully Charged Fig. 3 Battery pack 24VCHRG-DPC dual port charger (Sold separately) red Charging green Fully Charged10

5. Timely recharging of the battery will help prolong the

battery's life. You must recharge the battery pack when you notice a drop in the equipment's power. IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.

6. When charging is complete, remove the battery from the

charger by pulling the push lock button and sliding the battery backward to unlock it from the charger. Assembly Connecting the Poles

1. Slide the middle pole into the lower pole assembly.

Align the screw holes (Fig. 4).

2. Insert the bolt through the square hole in the pole and

secure the other end with the joint-xing knob (Fig. 5). Twist until tight. NOTE: You may have to carefully move the wiring inside the tube to one side if it blocks the path of the bolt.

4. Insert the bolt through the square hole in the pole and

secure the other end with the joint-xing knob (Fig. 7). Twist until tight. Operation

WARNING! Keep the area to be cleared free of stones, toys or other foreign objects that the rotor blades might pick up and throw. Such items could be covered by snow and are easy to overlook, so be sure to conduct a thorough inspection of the area before beginning work. Fig. 4 Middle pole Lower pole assembly Fig. 5 Joint-xing knob Bolt Fig. 6 Upper pole assembly Middle pole Fig. 7 Joint-xing knob Bolt Square hole In order to operate this cordless snow shovel you will need a iON+ 24V System battery and charger. See page 14 for battery and charger options and specications, or for more information visit snowjoe.com. TOOL ONLY

BATTERY + CHARGER SOLD SEPARATELY11

Starting the Machine

1. Slide the battery down in the battery compartment until it

clicks to lock it into position (Fig. 8).

2. To start the cordless snow shovel, push and hold the

safety lock switch on the side of the handle grip with your thumb and then squeeze the trigger switch with your ngers. Once the machine powers on, you can release the safety lock switch and proceed with operation (Fig. 9).

3. To stop the cordless snow shovel, release the trigger

switch. Handle Adjustment To adjust the angle of the auxiliary handle, follow the instructions below:

1. Stop the machine and remove the battery. Wait until the

blade comes to a complete stop.

2. Loosen the auxiliary handle by turning the handle knob

counterclockwise. Rotate the auxiliary handle to a comfortable position (Fig. 10).

3. Fix the handle by tightening the handle knob. Insert the

battery and resume working. To adjust the position of the auxiliary handle, follow the instructions below:

1. Stop the machine and remove the battery. Wait until the

blade comes to a complete stop.

2. Loosen handle knob slightly and adjust auxiliary handle

as needed to desired position. Retighten handle knob securely (Fig. 11).

3. Insert the battery and resume working.

NOTE: In order to prevent the auxiliary handle from moving around or sliding on the pole, be sure to tighten securely. Operating Tips

• Start the cordless snow shovel. Push the shovel forward at a comfortable rate, yet slow enough to clear the path completely. The clearing width of the snow shovel and the depth of snowfall should dictate your forward speed.

• Direct the snow discharge to the right or to the left by holding the cordless snow shovel at a slight angle.

• To remove snow most eciently, throw the snow downwind and slightly overlap each swath. Fig. 8 Battery Battery compartment Fig. 9 Trigger switch Safety lock switch Fig. 10 Handle knob Auxiliary handle Fig. 11 Loosen the handle knob Auxiliary handle12

• If you need to clear snow from a crushed rock or gravel surface, push down on the handle to keep the scraper blade clear of any loose material that the rotor blades could throw.

• This cordless snow shovel cuts a path 11 in. (28 cm) wide and up to 7 in. (17.8 cm) deep in one pass.

• When clearing deeper drifts, hold the cordless snow shovel by the upper and auxiliary handles and use a swinging or sweeping motion. Remove up to 7 in. (17.8 cm) of snow with each pass and repeat as many times as needed.

• Remove the battery after using the cordless snow shovel. Hang the shovel so it will not be misplaced or damaged. Maintenance To order genuine replacement parts or accessories for the Snow Joe

24V-SS11-CT cordless snow shovel, please visit snowjoe.com or contact the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). Proper Care for Battery + Charger mWARNING! To reduce the risk of injury, always unplug the charger and remove the battery pack from the charger before performing any maintenance task. Never disassemble the battery pack or charger. Contact your Snow Joe

dealer or the Snow Joe

customer service center for ALL repairs.

1. To reduce the risk of injury and damage, never immerse

your battery pack or charger in liquid or allow any liquid to ow inside these components.

2. Clean out dust and debris from charger vents and

electrical contacts by blowing with compressed air.

3. Use only mild soap on a damp cloth to clean the battery

pack and charger, keeping away from all electrical contacts. Certain cleaning agents and solvents are harmful to plastics and other insulated parts. Some of these include gasoline, turpentine, lacquer thinner, paint thinner, chlorinated cleaning solvents, ammonia and household detergents containing ammonia. Never use ammable or combustible solvents around battery packs, battery chargers or tools.

4. The iON+ 24V lithium-ion battery chargers have no

serviceable parts. Lubricating the Cordless Snow Shovel This cordless snow shovel does not need lubrication. All bearings are lubricated at the factory for the life of the product. Storage

1. Examine the cordless snow shovel thoroughly for worn,

loose or damaged parts. Should you need to repair or replace a part, contact an authorized Snow Joe

dealer or call the Snow Joe

2. Remove the battery from the cordless snow shovel

3. Store the cordless snow shovel indoors in a locked,

dry place out of the reach of children to prevent unauthorized use or damage. Battery+ChargerO-SeasonStorage

1. Do not expose your battery pack or charger to water,

rain or allow them to get wet. This could permanently damage the charger and the battery pack. Do not use oil or solvents to clean or lubricate your battery pack as the plastic casing can become brittle and crack, causing a serious risk of injury.

2. Store the battery pack and charger at room temperature

away from moisture. Do not store in damp locations where corrosion of terminals may occur. As with other battery pack types, permanent capacity loss can result if the pack is stored for long periods of time at high temperatures (over 120ºF/49ºC).

3. iON+ 24V lithium-ion battery packs maintain their charge

during storage longer than other battery pack types. As a general practice, it is best to unplug the battery charger and remove the battery pack when they are not in use. Recharge the battery pack every 6 months to 50% capacity (2 lights on) during o-season storage to maintain optimal battery performance. Battery Caution + Disposal Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations. mCAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a re or explosion. mWARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.13

1. Batteries vary according to device. Consult your manual

for specic information.

2. Install only new batteries of the same type in your product

3. Failure to insert batteries in the correct polarity, as

indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.

4. Do not mix old and new batteries.

5. Do not mix Alkaline, Standard (Carbon-Zinc) or

Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.

6. Do not dispose of batteries in re.

7. Batteries should be recycled or disposed of as per state

and local guidelines. Service and Support If your Snow Joe

24V-SS11-CT cordless snow shovel requires service or maintenance, please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). Model and Serial Numbers When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below. Record the following numbers from the housing or handle of your new product: Model #: Serial #: 24V-SS11-CT14 Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe

replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless snow shovel. Contact Snow Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow shovel. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. NOTE: Accessories are subject to change without any obligation on the part of Snow Joe

. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe

6R4_01282020 SNOW JOE

CUSTOMER PROMISE OUR WARRANTY: Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that! This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. PRODUCT REGISTRATION: Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs. WHO CAN SEEK LIMITED WARRANTY COVERAGE: This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product. WHAT IS NOT COVERED? This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe

product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.