LGG420 - Smartphone LG - Free user manual and instructions

USER MANUAL LGG420 LG

MFL69643101 (1.0) www.lg.com USER GUIDE LG-G4201 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Some content and illustrations may differ from your device depending on the region, service provider, software version, or OS version, and are subject to change without prior notice.

• Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. Instructional notices

WARNING: Situations that could cause injury to the user and third

parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. ENGLISH2

Basic Functions 11 Product components and accessories 12 Parts overview 14 Turning Your Phone On and Off 14 Installing the SIM Cards 17 Charging the phone

Appendix 38 FAQ 40 More information Table of contents3Guidelines for safe and efficient use Guidelines for safe and efficient use Please read these simple guidelines. Not following these guidelines may be dangerous or illegal. Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair. Read before use

• To purchase optional items, contact the LG Customer Information Centre for available dealers.

• The appearance and specifications of the device are subject to change without notice. Exposure to radio frequency energy Radio wave exposure and Specific Absorption Rate (SAR) information. This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non- IonizingRadiationProtection(ICNIRP)is2W/kgaveragedover10gof tissue.

• ThehighestSARvalueforthismodeltestedforuseattheearis1.040W/ kg(10g)andwhenwornonthebodyis1.450W/Kg(10g).4Guidelines for safe and efficient use

• This device meets RF exposure guidelines when used either in the normal usepositionagainsttheearorwhenpositionedatleast5mmawayfrom the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product atleast5mmawayfromyourbody.Inordertotransmitdatafilesor messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed. Product care and maintenance

• Always use genuine LG batteries, chargers and accessories approved for use with this particular device model. The use of any other types may invalidate any approval or warranty applying to the device and may be dangerous.

• Some contents and illustrations may differ from your device without prior notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• KeepawayfromelectricalappliancessuchasTVs,radiosandpersonal computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.5Guidelines for safe and efficient use

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty. Efficient device operation Electronics devices All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission. Avoid placing the device over pacemakers, for example, in your breast pocket.

• Some hearing aids might be disturbed by devices.

• MinorinterferencemayaffectTVs,radios,PCsetc.6Guidelines for safe and efficient use

• Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible. Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion. Road safety Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions so require.

• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads. Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause hearing loss.7Guidelines for safe and efficient use Glass Parts Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider. Blasting area Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules. Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories. In aircraft Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew. Children Keepthedeviceinasafeplaceoutofthereachofsmallchildren.Itincludes small parts which may cause a choking hazard if detached. Emergency calls Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.8Guidelines for safe and efficient use Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

• Do not disassemble or short-circuit the battery.

• Keepthemetalcontactsofthebatteryclean.

• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.9Guidelines for safe and efficient use Precautions when using SIM cards

• Do not insert the SIM card into the device with the label or seal attached. This may cause damage.

• Do not remove the SIM card while using the device. This may damage the SIM card or the system.

• Take extra care to ensure that the SIM card is not scratched, bent, or damaged by magnet. This may delete files saved on the SIM card or cause device malfunctions. Precautions when using memory cards

• Make sure that the orientation is correct when inserting the memory card. Inserting using the wrong orientation may damage the card.Basic Functions 01Basic Functions 11 Product components and accessories Make sure that none of the following items are missing:

• The items described above may be optional.

• The items supplied with the device and any available accessories may vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

• To purchase additional basic items, contact the LG Customer Service Centre.

• To purchase optional items, contact the LG Customer Service Centre for available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change without notice.Basic Functions 12 Parts overview Send key Confirm key / OK key Navigation keys Earpiece Display screen End/Power key Soft keys Alphanumeric keys Earphone jack Microphone Torch Charger port Rear Camera LensBasic Functions 13 SIM card slots Battery SD card Back cover

• Send key - You can dial a phone number and answer incoming calls.

• Soft keys - Each of these keys performs the functions indicated by the text on the display immediately above them.

• Navigation keys - Use for quick access to phone functions. - (up) : Long press up key : Torch - (down) : Message - (left) : Media Player - (right) : Camera

• End/Power key - Ends or rejects a call. - Returns to the home screen when you use the menu. - Long press to turn On/Off your phone.

• Alphanumeric keys - Most of the time, the numeric keys are used to input numbers or characters.Basic Functions 14

• Only alphanumeric key is lighting when using a phone. Turning Your Phone On and Off You can power the phone On or Off by pressing and holding the End/ Power key. Installing the SIM Cards When you subscribe to a cellular network, you are provided with a SIM card loaded with your subscription details, such as your PIN, any optional services available and many others.

• The SIM card can be easily damaged by scratches or bending, so be carefulwhenhandling,insertingorremovingthecard.KeepallSIM cards out of the reach of small children.

• Only 2G/2.5G SIM cards are supported.

Make sure the gold contact area on the card is facing downwards.

Insert your battery.

Close the back cover.Basic Functions 17 Charging the phone

Insert one end of the charging cable into the phone and plug the charger into an electrical socket.

To maximize the battery lifetime, ensure that the battery is fully charged before you use it for the first time.

• Use only LG-approved chargers, batteries, and cables. When using unapproved chargers or cables, it may cause battery charging slowly or pop up the message regarding slow charging. Or, unapproved chargers or cables can cause the battery to explode or damage the device, which are not covered by the warranty.Useful Apps 02Useful Apps 19 Calls Making a call

Enter the number using the keypad. To delete a digit press Clear.

Press to initiate the call.

• To control the volume during a call, press the Up/Down navigation keys. Making a call from your contacts

Select Contacts from the home screen.

Using the keypad, enter the first letter of the contact you want to call and scroll through the Contacts.

Press to begin the call.

• To scroll through your contacts, use the Up/Down navigation keys. Answering and rejecting a call When your phone rings, press to answer the call. While your phone is ringing, select Silent to mute the ringing. Press or select Silent then Reject to reject the incoming call.

• You can change the settings on your phone to answer your calls in different ways.

• Press Menu > Settings > Call > Advanced settings > Answer mode and choose Any key or Auto answer when headset mode.Useful Apps 20 Using the speakerphone Duringincall,youcanactivatespeakerphonebypressingRSK (H-Free) and you can use the handset in hands-free mode. Ifthespeakerphoneisactive,pressRSK(H-Held)againtoresume normal handset conversation mode. Share contact Share contact feature provides an easy access to share contacts to caller while in Call, through SMS. User can send maximum of 5 contacts at a time. If more than one call is present, message will be sent to the highlighted number. Viewing your call logs Press Menu and choose Logs.

• All calls – Displays the lists of all three types (Received/Dialled/ Missed calls) by time. This option lets you view the details of last 60 calls.

• Missed calls – This option lets you view the unanswered calls.

• Received calls – This option lets you view the incoming calls.

• Dialled calls – This option lets you view the outgoing calls (called or attempted).

• Call duration – Allows you to view the duration of your last call, dialled calls, received calls and reset all.

• Text msg. counter – Allows you to count the number of messages sent and received from the phone.

• Data information – Allows you to view the information of Last sent, Last received, All sent, All received and Reset counter.Useful Apps 21 Contacts Searching for a contact

Select Contacts from the home screen.

Using the keypad enter the first letter of the contact you want to call.

Press Up/Down navigation keys to scroll through the contacts. Adding a new contact

Select Contacts from the home screen.

Then enter the Name, Number & details of your new contact, select Options then choose Save. Speed dial User can map a specific calling number or URL to any key between 2-9 depending on availability in Phonebook settings > Speed dial > Set speed dial. The service can be enabled by setting the status to “On” in Phonebook settings > Speed dial > Status. Long press of the mapped key will initiate the call or launch the browser with the mapped URL depending upon speed dial type.Useful Apps 22 Messaging Sending a message

After completing a message, press the OK key to select a recipient.

Enter your receipients by either entering manually or from Options choose Add from Phonebook to enter from phonebook. Entering text You can enter alphanumeric characters using the phone’s keypad. The following text input methods are available in the phone: T9 mode ( Abc), Abc mode and 123 mode. To change modes, press the key.

• Some fields may allow only one text input mode (e.g. telephone number in address book fields).Useful Apps 23 T9 mode ( Abc) T9 mode ( Abc) uses a built-in dictionary to recognise words you’re writing based on the key sequences you press. Simply press the number key associated with the letter you want to enter, and the dictionary will recognise the word once all the letters are entered. Using the T9 mode ( Abc)

When you are in the T9 predictive text input mode, start entering a word by pressing keys to . Press one key per letter.

• If the word is still incorrect after typing completely, press the left & right navigation keys to scroll through the other word options.

• If the desired word is missing from the word choices list, add it by using the Abc mode.

Enter the whole word.

• To delete letters, press Clear. Abc mode This mode allows you to enter letters by pressing the key labelled with the required letter once, twice, three or four times until the letter is displayed. 123 mode Type numbers using one keystroke per number. You can also add numbers while remaining in letter modes by pressing and holding the desired key. Inserting symbols If you want to insert symbols, press the key, then you can choose a symbol. And in some editors you can press Options, go to Insert symbol.Useful Apps 24 Changing the language There are two ways to change the writing language from the writing screen. You can press Options, go to Writing language and then set the language you want or long press key in editor. Message folders Press Menu, select Messaging. And select the folder you want.

• Inbox – You will be alerted when you have received messages. They will be stored in Inbox.

• Drafts – If you don’t have time to finish writing a message, you can save what you have written so far in here.

• Outbox – This is a temporary storage folder used while messages are being sent.

• Sent messages – After sending out the message, the text message is saved in the Sent folder.

• E-mail – Allows you to set E-mail.

• While doing any email operation, if you get certificate error then install certificate using options menu and save it with any name to import certificate. After certificate is imported, email operation will work fine.

• Broadcast messages – Allows you to set broadcast messages.

• Templates – Allows you to set preferences for text messages.

• Message settings – Your message settings are pre-defined so that you can send messages immediately. If you would like to change the settings, you can do this using the settings options.Useful Apps 25 Organizer Calendar When you enter this menu, a calendar appears. A square cursor is located on the current date. You can move the cursor to another date using the navigation keys. Tasks This feature allows you to save and manage a task. Alarm clock You can set up to 5 alarms to invoke on a specified time. World time Allows you to determine the current time in another time zone or country. Notes You can register your own notes here. Calculator The calculator provides the basic arithmetic functions: addition, subtraction, multiplication and division. Unit converter This converts any measurement into a unit you want. Torch You can use a torch at the top of the phone. Choose the switch On or Off.Useful Apps 26 Camera Taking a photo

Holding the phone and point the lens towards the subject of the photo.

Press OK key to take a photo. The following options will appear at the bottom of the screen by pressing left soft key.

• EV – Allows you to set the brightness.

• Switch to–ChoosePhotoalbumtoImageviewerorVideo recorder to switch to shoot a video.

• Capture mode – Choose Normal or Continuous shot to set capture mode.

• Image size–ChooseWallpaper,VGA,or1MPtosetImagesize.

• Self-timer – Set your camera's timer. Choose from Off, 5 sec or 10 sec.

• White balance – The white balance ensures any white areas in your video are realistic. To enable your camera to adjust the white balance correctly, you may need to determine the light conditions. Choose from Auto, Daylight, Tungsten, Fluorescent, Cloudy or Incandescent.

• Effects – Set the Effects as Normal, Grayscale, Sepia, Sepia green, Sepia blue or Colour invert.

• Adv. settings – Allows to choose from Storage, Image quality, Contrast, Shutter sound, Anti-flicker and Restore default.Useful Apps 27 Shooting a video

Press down navigation key to convert into the video mode.

Point the lens towards the subject of the video and press OK key to start recording.

A timer will appear at the bottom of left-side.

Press OK key to stop recording and select the right soft key to save.

• Record limit – Allows you to set record time limit.

• Adv. settings–AllowstochoosefromStorage,Videoquality, Contrast, Record audio, Anti-flicker and Restore default.

• You can adjust the zoom scale by using the left and right navigation keys. The zoom scale ranges from Level 1 to Level 4. Multimedia Media Player This menu allows you to play audio and video files. You can also manage play lists. Choose from Now playing, All songs, All videos and Music playlists. My Stuff You can store multimedia files in your phone’s memory so you have easy access to all your audio, photos and videos. You can also save your files to a memory card. Using a memory card allows you to free up space in your phone’s memory. By choosing My Stuff, you can open a list of the folders that store all your multimedia files.Useful Apps 28 Image viewer This menu allows you to view pictures and videos that are captured with camera. You can access the following options by pressing Options: View, Send, Use as, Rename, Delete, Sort by, Details and Storage. In Use as, you can choose from Wallpaper, Power on display, Power off display and Caller picture. FM radio Your phone has an FM radio feature so you can tune into your favourite stations and listen on the move. Searching for stations

Select Options and choose Auto search. You can also use the left and right navigation keys to increase/decrease the frequency.

• Insert the earphone into the headset connector in order to listen to the radio and keep the good radio reception. Voice recorder YoucanuseVoicerecordertorecordvoicememosorothersounds.

Press up navigation key to begin recording.

Press Pause to pause recording, Cont. to continue recording.

Choose Stop to end the recording.

• After recording, you can access the following options by pressing Options: New record, Play, Append, Rename, Delete, List, Settings and Send.Useful Apps 29 Applications Allows you to access applications. Press Menu > Multimedia > Applications > My apps. Internet The internet gives you a fast, full colour world of games, music, news, sports, entertainment, and much more, right on your mobile phone. Press Menu > Internet.

• Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider.Phone Settings 03Phone Settings 31 Profiles You can adjust and customize the phone profile for different events or environments.

• General – Ring tone and key tone volume are set to normal.

• Outdoor – Ring tone and key tone volume are set to maximum.

• My style – Ringtone and key tone are set as you desired. Display This menu allows you to configure your display settings.

• Wallpaper – Allows you to set a picture as your background.

• Power on display – Allows you to set a picture as your background when the phone turns on.

• Power off display – Allows you to set a picture as your background when the phone turns off.

• Show date and time – Allows you to show the date and time on the idle screen.

• LCD backlight settings – Allows you to set the brightness of the LCD backlight settings.Phone Settings 32 Phone Enjoy the freedom of adapting how your phone works for your own style.

• Date and time – You can set functions relating to the date and time.

• Language – You can change the language for the display texts in your phone. This change will also affect the Language Input mode.

• Security – Allows you to protect the features and settings of your phone. Choose from SIM, Phone security, Certificate manager Anti-theft mobile tracker and Anti keypad lock. Password based key lock can be enabled by setting Phone lock “On”. This feature enables the device to ask the user for password whenever user tries to unlock the phone. Phone lock can be set to “On” after providing recovery details. These recovery details will be used to retrieve the password in case user forgets the password. Password retrieval can be done by either selecting retrieve option in lock screen or through the retrieve password option in phone lock menu. Password retrieve will prompt user to answer the security question saved during setup. Alternately, user can choose to receive the password in a message to the number specified during phone lock setup.

• Default security password is “0000”.

• Schedule power on/off – Allows you to set up time for the phone automatically power on or off. Once the time is set by you, the phone will power on or off automatically at the time specified.

• Preferred writing language – You can set the desired languages.

• SOS service – When SOS service is turned on, send the emergency SMS by press and holding the ‘9’ key on your keypad in idle screen, SOS mode will now be turned on. The SOS messages will be sent to the phone number(s) listed in Recipient list. While SOS mode is active, incoming calls by them will be automaticallyPhone Settings 33 accepted. To exit SOS mode, on the idle screen push the end key and select Yes.

• Emergency notice – Once this feature is Set ON, Message will be sent to Emergency contact(s), when Emergency call is dialled or when Phone is in non-usage for certain duration. This may incur additional charges.

• Encoding – You can choose from ASCII, ISO-8859-5, Windows-1251, ISO-8859-1 and Windows-1252.

• Auto update time – Allows you to set the phone to automatically update the time and date according to the current local time zone.

• Flight mode – You can use this function to switch the flight mode on. You will not be able to make calls, send messages when flight mode is switched on.

• UART settings – You can choose from SIM1 and SIM2.

• Legal information – You can check Open source license information. Call You can set the menu relevant to a call. SIM1/ SIM2

• Caller ID – Select Set by network or Hide ID or Send ID.

• Call waiting – Select Active or Deactivate.

• Call divert – Select methods for diverting calls.

• Call barring – Choose a barring password for all outgoing calls, outgoing international, outgoing international except to home PLMN, all incoming calls, or incoming when roaming.Phone Settings 34 Cost save mode Every contact is added along with assigned SIM when adding in phone book. During Calling, matching operator SIM is identified and the operation is completed using the matching operator SIM. This makes possible to use benefit from using same operator. To use Cost save mode feature, make sure the feature is On [Menu > Settings > Call > Cost save mode].

• Cost save mode doesn’t work during in-call. Smart call divert Smart call divert activates call waiting and call forwarding for both SIMs. When you are in call with SIM1, SIM2 calls are forwarded to SIM1 and vice versa. Advanced settings

• Blacklist – You can set to reject unknown callers or reject number in blacklist.

• Reject by SMS – Choose the switch On or Off.

• Fake call – This is a useful function for avoiding awkward situation politely. You can call yourself by setting the time in fake call menu.

• Connect notice – Choose the switch Off or On.

• Answer mode – You can change the settings on your phone to answer your calls in different ways.

• Hearing Aid–HearingAidincreasesvolumelevelsincall.Volume will be increased only in receiver mode. Not applicable for Speaker, Headset and Bluetooth® path.Phone Settings 35

• Fake call can be activated or deactivated from idle screen using shortcut code #*#. Connectivity Bluetooth Your phone has built-in Bluetooth wireless technology, which makes it possible for you to connect your phone wirelessly to other Bluetooth devices such as a handsfree device, PC, laptop, or other phones. The devices registered in your phone can only be connected one at a time (To make a connection to the same type of device or change Bluetooth preferences, disconnect the existing device first). Power Allows you to turn your Bluetooth functionality On or Off. Visibility Allows you to set your device to be visible to other Bluetooth devices. Choose from Permanent visible, Temporary visible or Off. Smart Pair Allows you to view the list of all devices that are paired with your phone. Connect your phone wirelessly to other Bluetooth devices via Smart Pair. Using Smart Pair you can make a Call, SMS and Contact sync of your smart phone will appear on the basic phone. Some features may be limited depending on carrier’s policy or compatibility of your phone model. My name Allows you to edit the name of your device. Advanced Choose from Storage, Sharing permission and My address.Phone Settings 36 Network settings You can select a network that will be registered either automatically or manually. Data connection SIM Allow you to choose SIM for data connection. Data accounts Pre defined APN, Homepage, IP Address, Port settings have been given for all operators of targeted countries. Data account settings are used to launch Opera and any other network based apps, which uses data connection. Data Service Set Data Service to On or Off. Data roaming Set Data roaming to Off or On. Dual SIM setting You can see two Network Signal icons on the left-top of the screen when you insert two SIM-Card. To Activate/Deactivate the SIM card, Go to Menu > Settings > Dual SIM settings. Restore settings You can restore and restart the phone by inputting the phone password.Appendix 04Appendix 38 FAQ This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure that the SIM card is correctly inserted. No network connection/ Dropped network Signal is weak or you are outside the carrier network. Move toward a window or into an open area. Check the network operator coverage map. Operator applied new services. Check whether the SIM card is more than 6~12 months old. If so, change your SIM card at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, you will need to confirm the new code by re-entering it. If you forget the code, contact your service provider. The two codes you have entered do not match.Appendix 39 Message Possible causes Possible corrective measures Calls not available Dialling error New network not authorized. New SIM card inserted. Check for new restrictions. Pre-paid charge limit reached. Contact service provider or reset limit with PIN2. Phone cannot be switched on On/Off key pressed too briefly. Press the On/Off key for at least two seconds. Battery is not charged. Charge battery. Check the charging indicator on the display. Charging error Battery is not charged. Charge battery. Outside temperature is too hot or cold. Make sure phone is charging at a normal temperature. Contact problem Check the charger and its connection to the phone. No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories. No sound Vibrationmode Check the settings status in the sound menu to make sure you are not in vibration or silent mode.Appendix 40 More information Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [e-mail] . This offer is valid for three (3) years from the date on which you purchased the product. Trademarks

• Copyright ©2016 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities.

• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

• All other trademarks and copyrights are the property of their respective owners.

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