DNV20BR - Electric fireplace DIMPLEX - Free user manual and instructions

USER MANUAL DNV20BR DIMPLEX

FehlerdiagnoseDimplex Opti-myst Inset Fires Model: DNV20AB, DNV20BR, DNV20BL, DNV20CH IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock and injury to persons, including the following: If the appliance is damaged, check with the supplier before installation and operation. Do not use outdoors. Do not use in the immediate surroundings of a bath, shower or swimming pool. Do not locate the appliance immediately below a xed socket outlet or connection box. This appliance can be used by children aged form 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by Children without supervision. Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/o󰀨 the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understanding the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance. Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a re risk exists when the appliance is accidentally covered or displaced. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the appliance. In the event of a fault unplug the appliance. Unplug the appliance when not required for long periods. Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs. The appliance must be positioned so that the plug is accessible. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualied person in order to avoid a hazard. Keep the supply cord away from the front of the appliance.

Warning: In order to avoid overheating, do not cover the appliance. Do not place material

or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a re risk.

Warning: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out,

this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and o󰀨 by the utility. CAUTION - Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

Important Safety AdviceGeneral Information Technical Information : with mechanic thermostat room temperature control. Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the re to your supplier. The re incorporates a ame e󰀨ect, which can be used with or without heating, so that the comforting e󰀨ect may be enjoyed at any time of the year. Using the ame e󰀨ect on its own only requires little electricity. The heater is designed for use inset into a 407mm (16”) or 457mm (18”) wide by 559mm (22”) high replace opening or freestanding - see also section ‘Installation Instructions’. A 2kw fan heater is discreetly positioned in the canopy of the re provides heating in cold weather. Switching allows half or full heat. A distance of 1 metre (39”) must be maintained between the front of the heater and any surrounding furniture, overhanging curtains or other obstrustions. To reduce heat loss and to prevent any chimney up draft a󰀨ecting the operation of your inset re we recommend they the chimney ue is sealed o󰀨. Before connecting the heater check that the supply voltage is the same as that stated on the heater. Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the ame e󰀨ect. This is normal and should not be a cause for concern.

Installation Instructions Electrical connection. WARNING – THIS APPLIANCE MUST BE EARTHED. This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the supply voltage.Before switching on, please read the safety warnings and operating instructions. PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE Only use ltered tap water in this appliance. Always ensure that the appliance is sitting on a level surface. If you intend not using the appliance for longer than a week, drain the water from sump and water tank and dry the sump. Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank. The water tank, sump, sump lid, tank cap and air lters must be cleaned once every week, particularly in hard water areas. The appliance should never be operated if the lamps are not working. The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing lamps’. Installation Instructions Before installing this appliance in an existing chimnney, we recommend that;

1. You have your chimney cleaned by a competent chimney sweep.

2. You block o󰀨 the chimney ue.

This procedure is important for the e󰀩cient operation of the heating unit and will also reduce heat loss up the chimney. Installation. Ensure that all packing items are removed (read any warning labels carefully). Retain all packing for possible future use e.g. in the event of moving or returning the appliance to your supplier. To install the appliance;

1. Clean the area where the re will be installed e.g remove ash residue from an existing replace.

2. Use the two adjustable supports at the rear of the appliance to ensure that the re is level.

3. Make sure the unit is switched OFF.

4. Hold the re by the sides of surround and gently manoeuvre into position. Plug the re into a 13amp/240 volt outlet.

Minimum Heat Output P min

Maximum Continous Heat Output P max,c

Manual Controls. The Opti-myst manual controls are located beneath the hinged canopy. Raise the canopy to access the controls. (See Fig.2 for Manual Control lay out) Switch ‘A’:- Controls the electricity supply to the Fire. Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate either with or without heat. Switch ‘B’:- Press once to turn on the ame e󰀨ect. This will be indicated by an audible beep. Although the main lights operate immediately it will take a further 30 seconds before the ame e󰀨ect starts. Press again to give ame e󰀨ect and half heat. This will be indicated by two beeps. Press again to give ame e󰀨ect and full heat. This will be indicated by three beeps. Press again to return to ame e󰀨ect only. This will be indicated by one beep. Press to put re in to standby mode. This will be indicated by one beep. Control Knob ‘C’:- Controls the Thermostat setting. Turning the control knob Anti Clockwise will decrease the temperature setting, turning the control knob Clockwise will increase the temperature setting. Control Knob ‘D’:- Controls the intensity of the ame e󰀨ect. Turning the control knob Anti Clockwise increases the ame e󰀨ect, turning the control knob Clockwise will decrease the ame e󰀨ect. When the water in the tank and in the sump runs out the main lamps will go out. See instructions under ‘Maintenance’, ‘Filling the water tank’. When this procedure is complete, the main lamps will illuminate but it will take 30 seconds before the ames return. Setting the Thermostat Plug in and switch on the re to the full heat setting. Turn the Control Knob ‘C’ fully clockwise (max temperature setting) to warm the room rapidly. When the room temperature has reached the desired level, turn the thermostat knob back slowly until you hear the thermostat just click o󰀨. The heater will then maintain the room temperature at the chosen level. Note: Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room temperature being higher then the thermostat setting Thermal safety cut-out A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This can happen if the heat outlet was restricted in any way or if the chimney ue has not been blocked o󰀨 e󰀨ectively. If the cut-out operates, unplug the heater from the socket outlet and allow approximately 10 minutes before reconnecting. Before switching the heater back on remove any obstruction that may be restricting the heat outlet, then continue normal operation. Caution: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a switch that is regularly switched on and o󰀨 by the utility. Remote Control Operation On the control panel, Switch A (see Fig.2) must be in the ‘ON’ ( I ) position in order for the remote control to operate. There are 3 buttons on the remote control. (See Fig.7) To operate correctly the remote must be pointed towards the front of the grate. (See Fig 12). The remote control functions are as follows: Press once to turn on Flame e󰀨ect only. This will be indicated by one beep. Press once to turn on Half Heat and Flame E󰀨ect. This will be indicated by two beeps. Press again to turn on Full Heat and Flame E󰀨ect. This will be indicated by three beeps. Standby This will be indicated by one beep. Operating the Fire Ensure that the supply cable is not trapped under the re such that it might cause it to be damaged. Before using the manual controls rstly ll the water tank (See ‘Maintenance’, ‘Filling the water tank’).Tips for using your appliance.

1. The Opti-myst ame and smoke eect will last for approximately 9hrs when the product is turned to full ame, and

approximately 12hrs when set at minimum. These times are a guideline only and can vary.

2. Do not tilt or move the re while there is water in the tank or sump.

3. Make sure that the re is on a level oor.

4. The ame control knob ‘D’ Fig.2 may be turned up or down to give a more realistic e󰀨ect.

5. Sometimes the ames appear more real when the ame control knob is turned down.

6. Give the ame generator some time to react to changes you may make on the ame control knob.

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE BEGINNING ANY MAINTENANCE

Changing lamps. If the smoke appears grey or colourless it may be that one or more lamps have failed. You can check for lamp failure as follows.

1. Leaving the ame e󰀨ect on, lift out the fuelbed and water tank. (See Fig.3)

2. It should be possible to view the lamps with the nozzle (See Fig.4) in place and observe which one needs to be

3. Put Switch ‘A’ in the ‘OFF’ position, and unplug the re from the mains.

4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.

5. Remove the sump as described in the Cleaning Section.

6. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (See Fig.4 and

4a). Replace with a Dimplex Opti-myst, 12V, 45W, Gu5.3 base, 8º beam angle, coloured lamp. (Purchased from www. dimplex.co.uk under the section ‘After Sales Service’, details of how to purchase the lamps are contained therein.)

7. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push rmly in place. (See Fig.4

8. Replace the sump, nozzle, water tank and fuelbed.

Filling the water tank. When the water tank is empty, the ame and smoke e󰀨ect shuts o󰀨 and you will hear 2 audible beeps, follow these steps.

1. Press Switch ‘A’ to (0) (See Fig.2)

2. Gently lift out the fuelbed and set aside carefully. (See Fig.3)

3. Remove the water tank by lifting upwards and outwards.

4. Place the water tank in sink and remove cap, Anti-clockwise to open. (See Fig.5)

5. Fill tank with ltered tap water only. This is necessary to prolong the life of the ame and smoke producing unit.

The water should be ltered through a conventional domestic water lter unit and the lter should be replaced regularly.

6. Screw the cap back on, do not overtighten.

7. Return the tank to the sump, with the tank cap facing down and the at side of the tank facing outward.

8. Gently place the fuelbed back into position.

9. Press Switch ‘A’ to ‘ON’ ( I ) position (See Fig.2)

Cleaning. WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER. We recommend cleaning the following components once every week, particularly in hard water areas:- Water Tank, Sump, Nozzle, Tank cap and seal, Air lter. For general cleaning use a soft clean duster – never use abrasive cleaners. To remove any accumulation of dust or u󰀨 the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater. Water tank

1. Remove water tank, as described earlier, put into sink and empty water.

2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal. 3. Put a small quantity of washing up liquid into the tank, ret the cap and shake well, rinse out until all traces of washing up liquid are gone.

4. Rell with ltered tap water only, replace the cap, do not overtighten.

2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3)

3. Remove the water tank by lifting upwards.

4. Disconnect the electrical connector, located on the right side of the sump. (See Fig.6) .

5. Release the right sump locking tabs by turning 90º, this allows the sump to be lifted completely from its location. (See Fig.6a)

6. Gently lift up the sump, taking care to keep level so as not to spill any water. Sit the assembly in the sink.

Maintenance 11After Sales Service. Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not a󰀨ected by this guarantee. Recycling. At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country. Patent / Patent Application Products within the Optimyst range are protected by one or more of the following patents and patent applications: Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB 2455277 , GB1020534.2, GB1020537.5, GB1110987.3 United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042 Russia RU2008140317 European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9 China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104 Australia AU 2009248743, AU 2007224634 Canada CA 2725214, CA 2579444, CA 2645939 International Patent Application WO 2006027272 South Africa ZA 200808702 Mexico MX 2008011712 Korea KR 20080113235 Japan JP 2009529649 Brasil BR P10708894-9 India IN 4122/KOLNP/2008 New Zealand NZ 571900 Additional Information

7. Release the left sump locking tabs by turning 90º, then lift o󰀨 the Nozzle. (See Fig.4)

8. Lift out the transducer and carefully tilt, as shown, so that the liquid drains out of the sump. (See Fig.8)

9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the

sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.9)

10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.

11. Clean the outlet surface of the sump lid with the brush and ush out thoroughly with water. (See Fig.10)

12. Reverse the above steps to reassemble.

1. Press Switch ‘A’ to the ‘OFF’ (0) position (See Fig.2)

2. Gently lift out the fuelbed and place carefully on the ground. (See Fig.3)

3. Gently slide the air lter upwards out of its plastic holder. (See Fig.11)

4. Gently rinse with water in the sink and dry with fabric towel before returning.

5. Replace the lter making sure that the coarse black lter is facing the front of the re.

6. Replace the fuelbed.

7. Press Switch ‘A’ to the ‘ON’ ( I ) position (See Fig.2)Symptom Cause Corrective Action

The ame e󰀨ect will not start. Mains plug is not plugged in. Low water level. Low voltage connector not connected properly. (See Fig.6) The Transducer Unit is not sitting correctly in the sump Check plug is connected to wall socket correctly. Check that the water tank is full and there is water in the sump. Check that the connector is inserted correctly. (See Fig.6) Ensure the Transducer in sitting down into the moulded recess in the sump The ame e󰀨ect is too low. Flame e󰀨ect control knob is set too low. (See Fig.2) The Metal Disc in the transducer might be dirty (See Fig.12) The wire from the Transducer Unit is sitting over the metal disc Increase level of ame by turning Control knob ‘D’ anti clockwise slowly. (See Fig.2) Clean the Metal Disc with soft brush supplied. (See Fig.12) See ‘Maintenance.’ for a step by step procedure. Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump. Unpleasant smell when unit is used. Dirty or stale water. Using unltered tap water. Clean the unit as described under maintenance. Use only ltered tap water. The ame e󰀨ect has too much smoke. Flame e󰀨ect setting is too high. Turn the ame e󰀨ect Control knob C clockwise, about ¼ a turn, at a time. Give the ame generator some time to adjust to the new setting. (See Fig.2) Main lamps are not working and there are no ames or smoke. There is no water in the water tank Follow instructions under Maintenance, ‘Filling the water tank’. Check the plug is connected to the wall socket correctly and that Switch ‘A’ Fig. 2 is in the ‘ON’ ( I ) position. Troubleshooting