VLXR1020AWO - Washing machine HOTPOINT - Free user manual and instructions
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USER MANUAL VLXR1020AWO HOTPOINT
Operating Instructions The Controls on Your Washer Other Washer Features Preparing to Wash Care of Product
Helpful Information Specialized Fabric Guide Stain Removal Guide Removing Specific Stains
If Something Goes Wrong Before You Call For Service Camco Service Numbers Warranty Washer Owner’s Manual Model: VLXR1020T 175D1807P17639-93538-96 CGWelcome to the Hotpoint family.We’re proud of our quality products and we believe in dependable service. You’ll see it inthis easy-to-use manual and you’llhear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you do the laundry. That’s important,because your new washer will bepart of your family for a long time. Welcome Staple your receipt to the inside back cover of this manual. Write down the model and serial numbers here. They are behind the top edge of the control panel.Model numberSerial numberDate of purchase Before using your washer Need Help? Before you call for service, there are a few things you can do to help us serve you better. Read this manual. It contains instructions to help you use andmaintain your washer properly. Save time and money. Check the section titled “If Something GoesWrong” before calling. This section was designed to solve common problems you mightencounter.If you do need service, you canrelax knowing help is only a phonecall away. A list of toll-free customerservice numbers is included on theinside back cover. Or call in theUnited States the GE AnswerCenter at 800.626.2000, 24 hours a day, 7 days a week. In Canada call 800-361-3400. Help us help you
Start Here! In the United States
800.626.2000WARNING:
For your safety the information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or loss of life. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Clear the room, building or area of all occupants.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department. Important Safety Information
Water Heater Safety Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more.
CIRCUMSTANCES. If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes before using any electrical appliance which is connected to the hot water system. This will allow any hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process. Read all safety information before using Many washers are located near a gas dryer or a water heater in the home.4 Important Safety Information Warning To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following sections. Safety Precautions
- Use this appliance only for its intended purpose as described in this Owner’s Manual.
- This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can obtain one by calling, toll-free, in the United States the GE Answer Center ®, 800.626.2000. In Canada write to: Manager, Consumer Relations Camco Inc. 1 Factory Lane, Suite 310 Moncton, N.B. E1C 9M3 —Properly ground to conform with all governing codes and ordinances. Follow details in Installation Instructions. — Install or store where it will not be exposed to temperatures below freezing or exposed to the weather.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. — Connect to adequate plumbing and drain facilities as described in the Installation Instructions.
- Turn off water faucets when the washer is not in use to relieve pressure on hoses and valves and to minimize leakage if a hose or valve should break or rupture.
- Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this Owner’s Manual or in published user- repair instructions that you understand and have the skills to carry out.
- When disconnecting this appliance pull by the plug rather than the cord to avoid damage to the cord or junction of cord and plug. Make sure that the cord is located so that it will not be stepped on, tripped over or otherwise subjected to damage or stress.
- Keep all laundry aids (such as detergents, bleaches, fabric softeners, etc.) out of the reach of children, preferably in a locked cabinet. Observe all warnings on container labels to avoid personal injury.
- Do not tamper with the controls.
- Keep the area around and underneath your appliances free from the accumulation of combustible materials, such as lint, paper, rags, chemicals, etc.5
- Keep the floor around your appliances clean and dry to reduce the possibility of slipping.
- Never reach into washer while it is moving. Before loading, unloading or adding clothes, push in the Cycle Selector knob and wait until the machine has completely stopped before opening the lid.
- Close supervision is necessary if this appliance is used by or near children. Do not allow children to play inside, on or with this appliance or any discarded appliance. Dispose of discarded appliances and shipping/packing materials properly. Before discarding a washer, or removing from service, remove the washer lid.
- Do not leave washer lid up during cycle. This will stop the wash and spin action and prevent completion of the cycle.
- Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use these substances around your washer and/or dryer during operation.
- The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, the garment manufacturer’s care instructions should be followed very carefully.
- Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
- Never climb on or stand on the washer top.
- Do not wash fiberglass articles in your washer. Skin irritation could result from the remaining particles that may be picked up by clothing during subsequent washer use.
- To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.
- NOTE: Turning the Cycle Selector knob to an off position does NOT disconnect the appliance from the power supply.
- Do not operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. SAVE THESE INSTRUCTIONSwash temperature hot warm*warm* cold warm*rinse temperature cold cold cold cold cold Fabric Care Guide Operating Instructions The controls on your washer
Always follow Fabric Manufacturer’s Care Labelor instructions when laundering. Use this chartas a general guide.
Load Size Wash/Rinse Temperature By selecting load size, you are setting the water level. For the best results, select a sizeappropriate for the load you are washing.load sizeSMALLSUPERLARGEtemperatureCOLD COLD HOT COLD WARM COLD WASHRINSE
*Warm water is approximately 90°F to 110°F. (hand comfortable) COTTON WHITE COTTONS COLORS PERM PRESS DELICATES WASHABLE WOOLENSREGULARFor heavily to lightlysoiled cottons, linens,work and play clothes.PERM PRESSFor synthetics andblends with normal soil.KNITSSpecially designed for normally soiled knits.DELICATESFor lingerie and special- care fabrics with light to normalsoil.
See next page for other washer features Selecting Cycle Starting Washer
Operating Instructions Other washer features your model may have This dispenser automatically releases liquid fabric softener at the proper time during the cycle. To use, follow these steps:
Make sure dispenser is securely attached to agitator.
Pour liquid fabric softener into dispenser, using amount recommended on package.
Add water to dispenser until it reaches the maximum fill line. NOTE:
Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.
Never pour fabric softener directly on clothes. It will leave spots on clothes.
Only use dispenser for liquid fabric softeners. If dispenser gets clogged, see Cleaning Fabric Softener Dispenser section. Fabric Softener Dispenser Pour liquid fabric softener and water into fabric softenerdispenserDo not pour anything into theagitator if the top is removed This cap fits into the top of the agitator. If it accidentally comes off, simply put it back on. Agitator Cap Do not pour anything into theagitator if the top is removed9 Cleaning Fabric Softener Dispenser
Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
To clean dispenser, soak both the dispenser cup and the dispenser cover in the following solution: 1 US gallon (3.8 liters) warm water 1/4 cup (60 ml) heavy duty liquid detergent 1 cup (240 ml) bleach
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator. Separate for cleaningAlways add detergent and start the washer before adding clothes so that the detergent can work effectively. Using the correct amount of detergent is one of the most important things you can do to make sure your wash comes out clean. Always follow the detergent package directions. Using too little detergent is a common cause of laundry problems. Use more detergent if you have hard water, large loads, greasy or oily soils or lower water temperature.
Empty pockets, unroll cuffs, shake out loose dirt, zip zippers, fasten snaps, hooks and buttons. Treat/remove stains. See Stain Removal Guide. Turn poly knits inside-out to reduce pilling. Do any necessary mending. Use a net laundry bag for delicate items. Prepare Operating Instructions Preparing to Wash Always follow Fabric Manufacturer’s Care Label when laundering. Sort by color (Separate colorfast from non-colorfast fabrics*)
- Darks Separate by fabric type
- Synthetic and poly knits
- Delicates Separate lint producers from lint collectors
- Lint producers: terry cloth and chenille
- Lint collectors: velveteen and corduroy Sort by soil
- Non-colorfast fabrics may bleed or fade. Sort by individual color. Sort DetergentLoad dry items loosely, spacing even-ly around agitator, and close the lid.A typical wash load: two twin sheets,two pillow cases, three small bathtowels, three wash cloths and two t-shirts Place large items in bottom, smallitems in the middle and mediumitems on top.When loading wet items make sureyou set the load/water level highenough to allow the items to movefreely.Wash bulky items like blankets separately. To add items after washer has started, push in Cycle knob andsubmerge additional items next tothe agitator. Close the lid and pullCycle knob out to restart.To reduce wrinkling, givepermanent press items, syntheticsand poly knits room to move freelyin the washer. NOTE:
Do not wrap large items like sheets around the agitator.
Do not wash fabrics containing flammable materials (waxes, clean- ing fluids, etc.) in your washer. Load Leave the lid open after washing to allow moisture to evaporate. Thewash basket is practically care free.If you want to clean the basket usea clean soft cloth dampened withliquid detergent, then rinse. (Donot use harsh or gritty cleaners.) To rinse: Turn the Cycle knob to any wash setting. Start washer. Fill Hoses— Hoses connecting washer to faucet should be replacedevery five years. Lint Filter— The lint filter is locatedunder the agitator. It is self cleaningand requires no maintenance. Exterior— Immediately wipe off anyspills. Wipe with damp cloth. Trynot to hit surface with sharp objects. Moving and Storage— Ask the servicetechnician to remove water fromdrain pump and hoses. Do not storethe washer where it will be exposedto the weather. In the United States call the GE Answer Center®800.626.2000 for information onhow to keep the tub stationary whenmoving the washer. In Canada write to: Manager, Consumer Relations, Camco Inc. 1 Factory Lane, Suite 310Moncton, N.B. E1C 9M3. Long Vacations— Be sure water supply is shut off at faucets. Drainall water from hoses if weather willbe below freezing. The Washer Care & Cleaning 11Down-Filled Garments Always wash down-filled garments separately from other types of garments. Wet down gives off an odor that will disappear when the down is dried. Wash down items frequently to fluff up the down and to retain down’s warmth. When washing make sure the load is balanced. Add towels if necessary. Always tumble-dry down garments. Pillows Pillows are made from a variety of materials. Wash only if recommended on the Pillow Manufacturer’s Care Label. Before washing check pillows for weak seams or holes, and mend. Let the washer fill with water and add detergent. Let the washer agitate for several minutes and then add pillows in pairs. This will keep the load balanced. Blankets Let the washer fill with water, add detergent, allow detergent to dissolve, then add blanket. Wash only one blanket at a time. Electric Blankets Sew a strong piece of cloth over the plug to protect the blanket and washer from damage. Wash according to pillow instructions above. Permanent Press Clothes Select a larger load/water level than normal. This will provide that are Line Dried more water to help reduce wrinkling and to allow clothes enough room to move around. Remove clothes as soon as the wash cycle is complete and hang them up immediately.
Helpful Information Specialty Care Guide Item Suggested Care Always follow Fabric Manufacturer’s Care Label or instructions when laundering. Otherwise use the information below as a general guide.Stain Removal Guide
- Check Fabric Care Label.
- Remove stains as soon as possible. The fresher the stain, the easier it is to remove.
- To make sure a stain removal product is safe for your fabric test it on a hidden inside seam.
- Avoid use of hot water on unknown stains. It can set some stains. General Hints A thorough soaking with detergent or a special soaking agent is an effective way to remove heavy soils or stains. Try one of these methods.
- Use the soak cycle. If your model does not have a soak cycle you can still soak by allowing the washer to fill and agitate for a few minutes to help loosen soils. Then push in the Cycle knob to stop the washer (keep lid closed) and allow to soak. Don’t leave your laundry soaking in the washer longer than a few hours. After the soak period, pull out the Cycle knob to complete the cycle.
- Pretreat heavy soil by rubbing in a small amount of liquid detergent or a paste made of water and powdered detergent or soap. For best results, wait 1/2 hour before washing.
- To remove stains on white or bleachable fabrics, try soaking the stained area in a container for five minutes in the following solution and then launder in the washer: 1 US gallon (3.8 liters) cool water 1/4 cup (60 ml) chlorine bleach Soaking and Pretreating To remove stains on white or bleachable fabrics, try soaking the stained area in a container for five minutes in the following solution and then launder in the washer: 1 US gallon (3.8 liters) cool water 1/4 cup (60 ml) chlorine bleach Turn page for specific stain removal Bleach Solution
Helpful Information Removing Specific Stains Foods on synthetic clothes may cause stains which are virtually invisible when you put the clothes in the washer. If these stains are not completely removed in the wash, they may pick up dirt from other clothes in the washer and appear after the clothes are dried. When They Become Visible:
- Rub the stain with undiluted liquid detergent.
- Let stand 30 minutes.
- Rewash using the hottest water that is safe for the fabric. Preventing These Stains:
- Increase the amount of detergent used.
- Increase water temperature.
- Wash synthetics often. The Invisible Stain Stain White and Bleachable Fabrics Other Washable Fabrics Rub with ice or immerse in very cold water. Same as white and bleachableUse dull tool to carefully scrape off as much fabrics.adhesive or gum as possible. Rub the stain withundiluted liquid detergent. Rinse well,then wash as usual. Adhesives (Chewing Gum, etc.) Apply undiluted liquid detergent. Rinse. Same as white and bleachable If stain remains, use the Bleach Solution; fabrics except use non-chlorinelaunder. bleach. Antiperspirants, Deodorants Soak in cold water. Use the Bleach Same as white and bleachable Solution; launder.fabrics except use non-chlorinebleach. Chocolate, Cream, Ice Cream and Milk Soak in cold water, then launder in warm Sponge or soak in cool water,water. If stain remains, use the Bleach then launder.Solution; launder. Blood15 Stain White and Bleachable Fabrics Other Washable Fabrics Use the Bleach Solution; launder. Rub the stain with undiluted liquid detergent. Rinse well, then wash as usual. Cosmetics, Crayon Apply undiluted liquid detergent; launder. Sponge with warm water. Apply (Treat mildew spots while they are fresh, undiluted liquid detergent; before mold has a chance to weaken fabric.) launder. Bleach with If either type stain remains, use the Bleach non-chlorine bleach; launder. Solution; launder. (Severe scorch stains can Old mildew cannot be removed. seldom be removed.) Scorch can seldom be removed. Grass, Mildew, Scorch Soak stain in cool water. If stain remains, Sponge with warm water. use the Bleach Solution; launder. Bleach remaining stain with non-chlorine bleach. Juices, Wine, Food Coloring Without cream: Use the Bleach Solution; Sponge with warm water. If launder. stain remains, apply warm glycerine (available at drug With cream: Soak in cold water, then use stores), let stand 30 minutes the Bleach Solution; launder. and rinse well. Wash as usual. Coffee and Tea Fresh stains: Place stain face down on an Same as white and bleachable absorbent towel and use a spray cleaner. fabrics except launder using Rinse well, then wash as usual. Old stains: non-chlorine bleach. Use the Bleach Solution; launder. Ink, Ballpoint Apply undiluted liquid detergent and launder Launder in warm water. Rinse in warm water. If color has changed you may well. Bleach with non-chlorine be able to restore it by treating with ammonia bleach. or vinegar. Perspiration Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.16 If Something Goes Wrong Before you call for service Problem Possible Causes What to Do Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold taps fully on. Controls are not set properly • Check controls and make sure Cycle knob is pulled out to an on position. Lid is open • Close lid and pull Cycle knob out to an on position. Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace tripped/blown fuses or reset breaker. Washer should have separate outlet. Washer Won’t Operate Drain hose is kinked or • Straighten drain hose and make sure improperly connected washer is not sitting on it.
- Top of drain outlet should be less than 1m (3 ft.) above floor. Water Won’t Drain Control is not set properly • Check water temperature control and adjust. Water supply is turned off • Turn both hot and cold taps fully on and or improperly connected make sure hoses are connected to correct taps. Water valve screens are • Turn off the water source and remove the stopped up water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water source back on. House water heater is not set • Make sure house water heater is delivering properly water at 48°C.–65°C. (120°F.–150°F.). Water Temperature is Incorrect17 Problem Possible Causes What to Do Fill hoses or drain hose is • Make sure hose connections are tight at taps improperly connected and make sure end of drain hose is correctly inserted in and secured to drain facility. Household drain may
Check household plumbing. You may need be clogged to call a plumber. Constant water pressure to the • Tighten hoses at the taps and turn the water fill hoses at the water source off after each use.
Check condition of the fill hoses; they may need replacement after 5 years. Water Leaks Washer is uneven • Make sure washer is level and firm to the floor. Washer load is unbalanced • Push the Cycle knob in to stop the washer, open the lid and redistribute the load evenly. Close the lid and restart. Shipping rod has not been • Remove the shipping rod on the bottom removed right side of the washer just before sliding the washer in place. Do not use the washer with the shipping rod in place. Water is draining • There will be a gurgling, “sucking” sound prior to the spin cycle. This is normal and will stop as soon as the machine goes into the spin cycle. Washer is Noisy The washer normally pauses between washing steps Washer Pauses in Cycle Incorrect cycle • Make sure the cycle selected matches the selected load you are washing. This is normal for some fabrics Clothes too Wet18 If Something Goes Wrong Problem Possible Causes What to Do Incorrect sorting • Separate lint producers from lint collectors. Washing too long • Wash small loads for a shorter time than larger loads. Detergent not dissolving • For best performance always add detergent before adding clothes. If you use powdered detergent, pre-dissolve detergent in hot water before adding to washer.
- Try a liquid detergent.
- Use warmer water temperature. Overloading • Make sure load/water level setting matches load size. Too much bleach • Check bleach package for correct amount. Not enough detergent • Try using more detergent. Incorrect use of fabric softener • Check fabric softener package for instructions (see Fabric Softener Dispenser section). Lint or Residue on Clothes Improper loads • Avoid mixing heavy items (like work clothes) with light items (like blouses).
- Separate permanent press from other laundry.
- Try a fabric softener. Overloading or incorrect • Load your washer so clothes have enough water level room to move freely. Incorrect wash and dry cycles • Match Cycle selection to the type of fabric you are washing (especially for permanent press loads). Repeated washing in water • Wash in warm or cold water with plenty that is too hot of detergent. Wrinkling19 Problem Possible Causes What to Do Some fabrics will naturally • Hot water is more likely to cause shrinkage shrink in the wash than cold water.
- Follow directions on fabric care label. Shrinkage Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers. buttons, belt buckles,
- Remove loose items like pins, objects in zippers, and sharp objects pockets and sharp buttons. left in pockets
- Turn knits (which snag easily) inside out. Undiluted chlorine bleach • Check bleach package instructions for proper amount.
- Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. Small tears or holes • Repair tears and holes before washing. present before wash Chemicals like hair bleach, • Rinse items that may have chemicals hair dye, permanent wave on them before washing. solution and toilet bowl cleaners Permanent press items • While this is not caused by the washer, naturally fray (especially you can slow the fraying process by collars and cuffs) washing small permanent press loads with a higher load/water level setting.
- Avoid washing heavy items (like towels) with permanent press items. Snags, Holes, Tears, Rips, or Excessive Wear20 If Something Goes Wrong Problem Possible Causes What to Do Not enough detergent • Try using more detergent (especially with (larger loads, heavy soil, larger loads). and hard water might
- If you live in a hard water area try using require more detergent) a water conditioner or install a water softener. Water is not hot enough • Make sure water heater is delivering water at 48°C.–65°C. (120°F.–150°F.).
- Do not use the washer when hot water is used for other needs (dishes, baths, etc.). Washer is overloaded • Make sure load/water level setting matches load size. Soak time is too short • Soak at least 30 minutes. Soaking with too little detergent • Use more detergent (especially with heavy soil). Detergent is not dissolving • Add detergent as wash basket fills with water before you load clothes. To restore grayed clothes, • Put clothes through a wash cycle using hot try one of the following water. (Check the garment’s manufacturing care label to see if hot water can be used.) Add a non-precipitating water softener. Use 2 1⁄2 times more than is recommended for normal water softening. Do not use detergent or soap. Allow clothes to go through a complete cycle. Repeat if necessary.
- Soak your clothes using a water softener instead of a soaking agent. Allow clothes to soak for about 20 minutes. Grayed Clothes21 Not enough detergent • Always use the recommended amount of on a consistent basis detergent. Chlorine bleach may yellow • Use non-chlorine bleach. some fabrics Iron or manganese in water may • Use extra detergent plus a non-precipitating cause yellowing or yellow spots water softener dissolved in water and non-chlorine bleach.
- Run hot water for 2 minutes to help the pipes clean out iron buildup.
- Drain your house water heater occasionally.
- To remove spots spread stain area over a pan of boiling water and squeeze lemon juice through the stain. Yellowed Clothes Incorrect use of fabric softener • Check fabric softener package for instructions (see Fabric Softener Dispenser section).
- To remove spots dampen the spots and rub with undiluted liquid detergent. Rewash, using chlorine bleach if it is safe for the fabric. Blue or Gray Spots Type of detergent • Switch to a lower sudsing detergent brand and follow instructions on package. Very soft water • Try less detergent. Too Many Suds Result of normal wear on • While this is not caused by the washer, poly-cotton blends you can slow the pilling process by washing poly-cotton blends inside out. Pilling Problem Possible Causes What to Do22 Camco Service Numbers We’ll be there! In the United States:
Whatever your question about anyGE major appliance, GE AnswerCenter ® information service is available in the United Statesto help.Your call—and your question—will beanswered promptly and courteously.And you can call any time. GEAnswer Center ® service is open 24 hours a day, 7 days a week. In Canada contact: Manager, Consumer RelationsCamco Inc.1 Factory Lane, Suite 310Moncton, N.B.E1C 9M3 GE Answer Center
In the United States: 800-GE-CARES (800-432-2737) In Canada: 800-361-3400 A GE consumer service professionalwill provide expert repair service,scheduled at a time that’s conve-nient for you. Many GE ConsumerService company-operated locationsoffer you service today or tomorrow,or at your convenience (7:00 a.m. to7:00 p.m. weekdays, 9:00 a.m. to 2:00p.m. Saturdays). Our factory-trained techniciansknow your appliance inside andout—so most repairs can be handledin just one visit. In-Home Repair Service In the United States:
Upon request, GE will provideBraille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-freekitchen for persons with limitedmobility. To obtain these items, in the United States free of charge,call 800.626.2000.Consumers with impaired hearingor speech who have access to a TDDor a conventional teletypewriter may call in the United States 800-TDD-GEAC (800-833-4322) to requestinformation or service. In Canada contact: Manager, Consumer Relations,Camco Inc.1 Factory Lane, Suite 310Moncton, N.B.E1C 9M3 For Customers With Special Needs23 In the United States: First, contact the people who ser- viced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. Next, if you are still not pleased, write all the details—including your phone number—to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225 Finally, if your problem is still not resolved, write to: Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606 In Canada: First, contact the people who ser- viced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. Next, if you are still not pleased, write all the details—including your phone number—to: Manager, Consumer Relations, Camco Inc. 1 Factory Lane, Suite 310 Moncton, N.B. E1C 9M3 In the United States: 800-626-2224 In Canada: 800-461-3636 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices. Service Contracts In the United States: 800-626-2002 In Canada: Please consult your yellow pages for your local Camco phone number. Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system pro- vides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted. Care and cleaning instructions contained in this manual cover procedures that can be performed by any user. Other servicing gener- ally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Parts and Accessories Further Service We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are steps to follow for further help.FULL ONE-YEAR WARRANTYFor one year from date of original purchase, we will provide, free of charge,parts and service labor in your home torepair or replace any part of the washer thatfails because of a manufacturing defect.************************************This warranty is extended to the originalpurchaser and any succeeding owner forproducts purchased for ordinary homeuse in the 48 mainland states, Hawaii andWashington, D.C. In Alaska the warrantyis the same except that it is LIMITEDbecause you must pay to ship the productto the service shop or for the service technician’s travel costs to your home.All warranty service will be provided byour Factory Service Centers or by ourauthorized Customer Care ® servicers during normal working hours.Should your appliance need service, duringwarranty period or beyond, call 800-GE-CARES (800-432-2737).All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicersduring normal working hours.Staple sales slip or cancelled check here. Proofof original purchase date is needed to obtainservice under warranty.This warranty is valid only in the UnitedStates. Warranty may vary in Canada. Part No. 175D1807P176 Pub. No. 39-9353 VLXR1020T WASHER WARRANTY What Is Covered
- Service trips to your home to teach youhow to use the product.Read your Owner’s Manual. If you thenhave any questions about operating theproduct, please contact your dealer or ourConsumer Affairs office at the addressbelow, or call, toll free:GE Answer Center 800.626.2000consumer information service• Improper installation.If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate elec-trical, exhausting and other connectingfacilities.• Replacement of house fuses or resettingof circuit breakers.• Failure of the product if it is misused,or used for other than the intendedpurpose or used commercially. Damage to product caused by accident,fire, floods or acts of God. What Is Not Covered 8-96 CG Printed in the United StatesSome states do not allow the exclusion or limitation of incidental or consequential damages, so the abovelimitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may alsohave other rights which vary from state to state. To know what your legal rights are in your state, consultyour local or state consumer affairs office or your state’s Attorney General.Warrantor: General Electric Company If further help is needed concerning this warranty, write:Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.3 Mesures de sécurité importantes
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