Viso Photo 10 - Watch GEEMARC - Free user manual and instructions
Find the device manual for free Viso Photo 10 GEEMARC in PDF.
| Product type | Digital photo frame |
| Brand | Geemarc |
| Model | Viso Photo 10 |
| Screen size | 10 inches (diagonal) |
| Screen type | Capacitive touch screen |
| Power supply | Mains adapter 230 V / 50 Hz, USB-C port for data transfer |
| Connectivity | Wi-Fi 802.11 b/g/n (for Internet connection and Frameo app) |
| Internal storage | Internal memory (capacity not disclosed), expandable via microSD card up to 128 GB (FAT32) |
| Supported file formats | Photos (JPEG, PNG, etc.) and videos (MP4, etc.) |
| Main functions | Slideshow display of photos/videos, night mode, clock, weather, reactions to photos, backup and restore, transfer from computer (USB-C) or SD card |
| Mobile app | Frameo (iOS and Android) to send photos and videos |
| Dimensions (approx.) | Approximately 25 x 18 x 3 cm (estimate) |
| Weight (approx.) | Approximately 500 g (estimate) |
| Warranty | 2 years parts and labor (valid in France) |
| Maintenance and cleaning | Clean with a soft, dry cloth; avoid liquids and abrasive products |
| Safety | Compliant with European RED directive 2014/53/EU; power supply voltage classified as dangerous (EN62368-1) |
| Spare parts and repairability | Repairs reserved for Geemarc authorized technicians; no spare parts listed |
| General information | Made in China for Geemarc Telecom S.A.; support: www.geemarc.com |
Frequently Asked Questions - Viso Photo 10 GEEMARC
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USER MANUAL Viso Photo 10 GEEMARC
Share Your Moments with Frameo
CADRE PHOTO
!!!Please ensure you read the user manual thoroughly before use!!!
!!!Please refer to our website: www.geemarc.com for an up to date user guide, as there may be important updates and changes you need to be aware of !!!
Contents
Contents 1
Getting started 4
Install the stand 4
Frameo app 4
Video tutorials 5
Viso Photo 10 quick setup 5
Start using Viso Photo 10 6
Connecting a new friend 6
Navigating your Viso Photo 10 7
Add friend 7
Settings 7
Power menu 7
React 7
Hide photo 7
Gallery 7
Fit to frame / Fill frame 8
Adjust photo 8
Interacting with videos 8
Power menu 9
React menu 9
External storage menu 9
Clock and Weather widgets 10
Weather menu 10
Settings 11
My frame 11
Frame name 11
Frame location 11
Set language 11
Weather location 11
Temperature unit 11
Date 11
Time 11
Time zone 12
Set first day of week 12
Enable/Disable 24-hour format 12
Manage photos 12
Show / hide photos 12
Delete photos 12
Import photos 13
Transfer from computer 13
Export photos 13
Play from external storage 13
My Friends 14
Change options for a friend 14
Add person 14
Display 14
Brightness level 14
Sleep mode 14
Slideshow 15
Timer 15
Fill frame 15
Frame background 15
Photo display order 15
Reverse photo display order 15
Show caption 15
Show clock 15
Show weather 16
Video volume 16
Video playback 16
Autopsy 16
Auto mute 16
Wi-Fi 16
Wi-Fi details 16
Reset Wi-Fi 16
Notifications 17
Show notifications 17
Notification volume 17
Storage space 17
Backup 17
Network connection 17
New photos 17
New friends 17
Software update 17
Feature news 17
Date and time 17
Backup and Restore 18
Backup frame to external storage (e.g. microSD card) 18
Automatic backup 18
Restore from backup 18
Reset frame 19
Help 19
Guide 19
Support 19
About 19
Hardware brand and model number 19
Peer ID 19
Frameo version 20
Check for update 20
Beta program 20
Third party attributions 20
Share anonymous analytics data 20
Privacy 21
Support 21
Warranty, Compliance, Support and Safety information 21
Recycling Directives 22
Getting started
Congratulations on your brand new VISO PHOTO 10!
If you are new to using VISO PHOTO 10 then start by following the quick setup or follow the on-screen guide when powering it on for the first time.
Install the stand
Fit into the frame bracket on the back. You can place the frame either in landscape or portrait. You can also mount the digital frame on the wall with the wall mount hole on the back.
Frameo app
To send photos to your frame, use the Frameo app for iOS or Android.
Scan code to find the app
Video tutorials
Check out our "Frameo Tutorials" playlist on YouTube with informative videos where we guide you on how to get started using Frameo. Scan the code to the right or use the link to find the playlist.
Quick setup
When starting your frame for the first time, you will need to set up the frame.
- Select a language. This will be the language used for the text menu.
- Connect your frame to the internet by connecting it to Wi-Fi.
- Verify or correct the date and time.
- Your frame may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
- Enter your name, and the location where you have placed your frame, e.g. "John Doe" and "Living room", "Kitchen" or "Office". Finally, set the time zone if not already correct.
Start using
The next step is to connect your frame with your friends and family by providing them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app for iOS or Android on App Store or Google Play. Then use the code to connect your frame and app as described below.
Connecting a new friend
Make sure that your friend has downloaded and installed the Frameo app.
Tap on the screen then click the add friend icon on your frame +2. A dialog will appear showing a connection code, which is valid for 12 hours.
Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend.
Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos.
Read chapter Change options for a friend to allow connected friends, to retrieve and share the connection code via the smartphone app.
Navigating in the menu
Swipe left or right to go through your photos.
To access the menu, simply tap once on the screen.
In the menu you will find the most used features.
Add friend
This will generate a code that you can share with your friends and family so they can connect and send photos to your frame.
Settings
Opens the Settings.
Power menu
3 options are available, Power off, Restart and Sleep, tap on your choice to valid.
React
This function lets you express your feelings using an emoticon (Like, laugh, surprised and sad). No other emoticons can be uploaded.
NB. The React menu can also be accessed by double-tapping on the screen.
Hide photo
Hides the current photo. This means that the photo will no longer be shown in the slideshow. If needed, the photo can be shown again through the settings menu then Show / Hide photos.
Gallery
Opens a gallery which allows for easy and fast navigation through your photos and videos.
Fit to frame / Fill frame
This toggles how the photo is shown.
The Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below.
Fit to frame will make sure that the entire photo is shown on the screen. See the second picture below.
Adjust photo
Allows you to adjust the position of the photo in the frame for an even better fit. Here you can also use to rotate your photo, and you can use edit the caption on imported photos. For received photos, please ask the sender to edit the caption in the Frameo app.
Interacting with videos
When a video is shown, two additional controls are shown. One for play / pause of the video and one to control the volume level for video sounds.
Press to start the video playback. Pressing will pause the video playback.
Press to open the volume slider. Use the slider to adjust the volume level for video sounds.
Pressing will mute the video while pressing will unmute the video.
Power menu
Tap the power icon to access the power menu. Here you can power off using restart your frame using or enter sleep mode using
NB. Make sure to always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.
You can manually switch your photo frame on or off by pressing the button on the back of the frame, pressing it once to switch it on or off.
Press and hold the button for several seconds to switch it off or on.
React menu
Tap one of the reactions to let the sender know how it made you feel.
External storage menu
When inserting an external storage (e.g. a microSD card) a menu will automatically appear with three options:
Press to play photos directly from the external storage, press to import photos to the internal memory of your frame or press to make a backup of your frame.
Clock and Weather widgets
The current time and weather will appear in the upper-right corner of the frame when the frame has received at least one photo. Tapping either of these will open the weather menu.
Weather menu
The weather menu contains more detailed weather forecasts and has shortcuts to weather-related settings.
Shows the weather location of your frame. Tap to access the weather location settings.
1 DAY
1-day forecast, which includes weather conditions for time periods of the day.
4 DAY
4-day forecast. Tap to see the weather forecast for the next four days.
Displays the frame's current time. Tap to access the time settings.
Through the settings, you can personalize your frame to your needs.
My frame
Frame name
Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.
Frame location
Changes the location of your frame. This is the location displayed on your friends' and family's list of connected frames, which can help to distinguish frames from each other.
Set language
Sets the language used on the frame. 31 languages are available.
Weather location
Sets the location for the frame's weather feature, ensuring that your frame displays the appropriate weather forecast for you.
Temperature unit
Toggles between the Fahrenheit and Celsius temperature scales.
Date
Sets the date used on the frame.
Time
Sets the time used on the frame.
Your frame will be automatically try to set the correct date and time when connected to the internet.
In Manual,
If the hour is not correct, the hour will be in bold, move the position of the hand with your finger to the correct hour number.
If the minutes are not correct: press the minutes button to make the number bold, then use your finger to move the pointer to the correct number of minutes.
Press OK to confirm the change.
Time zone
Sets the time zone used on the frame.
For UK time zone, select Greenwich Mean: Dublin, Edinburgh, Lisbon, London.
Set first day of week
Sets which day of the week is considered the first.
Enable / Disable 24-hour format
Enables, and disables, 24-hour time format.
Manage photos
In the manage photos menu, you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.
Show / hide photos
Select which photos to hide by tapping them. Hidden photos will NOT be deleted from your frame, and you can always select them to be shown again.
Use to hide or show all photos. When a photo or video is hidden, the image is in black and white and the icon appears. By simply clicking on the image with your finger, you can hide or select it.
Delete photos
Select photos that you want to permanently delete from your frame by tapping the photo.
Use to select or deselect all then (in the top right-hand corner) to permanently delete the selected photos. You can do this manually by tapping on the image and then on the bin
Confirm by tapping on 'Delete Photo' to delete or 'Cancel' to stop deleting.
Import photos
Allows you to import photos from an external storage (e.g. micro SD card).
Before you try to import photos, make sure you have an external storage (e.g. micro SD card) inserted into your frame with the photos you wish to import.
Start by selecting the photos that you want to import onto your frame. Once selected, tap the import button to start the import process.
Use (in the top right-hand corner) to select or deselect all photos on the external storage (e.g. micro SD card).
Use (in the top right-hand corner) to set the sort order of photos before import and (in the top right-hand corner) to order by ascending / descending.
NB: Please note, many frames will need a FAT32 formatted micro SD card with a maximum of 128GB of storage. Please check with the brand of your frame for more information regarding compatibility for your specific device.
Transfer from computer
This feature allows you to transfer photos from a computer using a USB Type C cable on the back of your frame and USB on your computer. Activate it, then follow the on-screen guide for step-by-step instructions on how to transfer photos to your frame.
Once you've imported your files, you'll see an information message in the top left-hand corner. For more information, please visit our help center: https://frameo.net/usbfaq.
Export photos
Allows you to export photos from the frame to external storage (e.g. micro SD card).
Clicking on 'export photos' will automatically export all the files in the frame to your storage device..
Play from external storage
Enables / disables playback of photos and videos directly from an external storage (e.g. micro SD card) without taking up space on the frame.
My Friends
This list contains all the connected friends that are allowed to send photos to your frame.
Change options for a friend
Click the options icon to open the friend options menu.
From here, you can allow / disallow if a friend may share the code to the frame. If this is enabled, the friend can retrieve and share the code to the frame from his / her app.
You can also allow / disallow a friend to use the Frameo ^+ feature: Allow friend to see photos from this frame.
From the options menu you can also delete a friend, by pressing the "DELETE FRIEND" button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.
Add person
To allow a new person to send you photos, simply tap the add friend button and share the presented code in whatever way you prefer.
Display
Brightness level
Adjust the brightness level of the screen, move the red dot with your finger to the right or left.
Sleep mode
Frameo offers a sleep mode which turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn on the screen again at 07:00 every day.
This can be altered by changing your sleep schedule(s). It is possible to have multiple schedules active at once to e.g. have different settings for weekdays and the weekend or a separate schedule to turn off the frame while at work.
Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.
Slideshow
Timer
Set the duration that a photo should be displayed before showing the next photo.
Move the red dot with your finger to the right or left, you can choose between 1s and 24h, then confirm by pressing OK.
Fill frame
Set the default frame photo setting. Check to set default to fill which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding background bars on the sides or top / bottom.
Frame background
Choose between 3 different frame background options (Blurred, Black or Colored gradient) to be shown as bars if the photo does not fill the screen.
Photo display order
Sets the order in which your photos are displayed on the frame.
- By date received: Photos are shown in order of when it was received.
- By date taken: Photos are shown in order of when it was taken.
- Shuffle: Photos are shuffled and shown in a random order.
Reverse photo display order
Sets whether photos are displayed newest to oldest or oldest to newest.
Show caption
Set whether or not to display the captions that your friends have sent with the photo. Check to display captions. Uncheck to hide captions.
Show clock
Set whether or not to display the clock widget in the upper-right corner of the slideshow.
Show weather
Set whether or not to display the weather widget in the upper-right corner of the slideshow.
Video volume
Adjust the volume level for video sounds on the frames.
Move the red dot with your finger to the right or left to adjust the volume.
Video playback
Determines how videos should be played when autplay is enabled.
- Loop videos: The video will loop until the slideshow timer is up.
- Play once: The video will play once and show its thumbnail until the timer is up.
- Play once and continue: The video will play once and continue to the next photo, or video, once it completes.
Click on the option to select it.
Autplay
Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.
Auto mute
Enable to automatically mute the video volume after a short period of time of not interacting with the frame.
Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal, Connection status will say that Wi-Fi login is required and show . Tap this to open a login screen where you can enter credentials to access the network.
Wi-Fi details
Use ( in the top right-hand corner) to show details about the current connected Wi-Fi.
Reset Wi-Fi
Use ( in the top right-hand corner) to delete all Wi-Fi information and restart your frame.
Notifications
Show notifications
Enables/disables whether notifications are shown in the slideshow (e.g. when a new photo is received).
Notification volume
Adjust the volume level for notification sounds.
Move the red dot with your finger to the right or left to adjust the notification volume.
Storage space
Enables / disables notifications shown when frame storage is low.
Backup
Enables/disables notifications shown if automatic backup has failed.
Network connection
Enables/disables notifications showing network connection status.
New photos
Enables/disables notifications shown when receiving new photos.
New friends
Enables/disables notifications shown when new friends are added.
Transfer from computer
Enables/disables notifications shown when receiving a new photo from computer.
Software update
Enables / disables notifications shown when a software update has been installed.
Feature news
Enables/disables notifications shown when new exciting features are added.
Date and time
Enables/disables notifications shown if time or date is not set correctly.
Backup and Restore
Set up a cloud backup (Frameo+)
Tap Set up cloud backup and select a friend that has an active Frameo+ subscription, to initiate a cloud backup of your frame. If you already have a backup set up, tap it to see more details. Backup status will indicate what state your backup is in, with a symbol. Cloud symbols and their meaning:
Backup complete and secured in the cloud
Cloud backup in progress
Frame is currently not backed up in the cloud
Waiting for other device to act (check the Frameo app on your phone)
Cloud backup failed
External storage backup
Backup frame to external storage (e.g. micro SD card)
Tap to make a backup of your photos, friends and settings. The time of the latest successful backup is also displayed here.
Any existing backup on the external storage will be overridden!
NB: Please note, many frames will need a FAT32 formatted micro SD card with a maximum of 128GB of storage. Please check with the brand of your frame for more information regarding compatibility for your specific device.
Automatic backup
If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This is done by confirming the date under "Backup frame to external storage (e.g. micro SD card)". If e.g. the last backup is too old or if no backup is made, then press the "Backup frame to external storage (e.g. micro SD card)" button to make a new backup.
NB: To keep both the old and the new frame operational at the same time after restoring from backup, please make sure that both frames are updated to the latest version beforehand.
If you wish to restore a backup on a frame that has already been set up, then you must first reset the frame. This is done by pressing the "Reset frame" button. This will delete all data of your Frame then reset to its setup screen.
On the setup screen you can select the "Restore from backup" button which will restore your frame according to the backup.
If the "Restore from backup" button isn't visible, then confirm that the external storage (e.g. micro SD card) is correctly mounted.
Reset frame
Removes all data from your frame.
This will permanently remove all your photos, friends/connections and settings.
Help
Guide
Shows the quick start guide, which was shown when you first started the frame.
Support
Find contact information for Frameo's support team, and find technical device information.
The menu features a special QR code that is there for our support staff to scan. It contains additional device details and information, enabling our support team to efficiently address your specific concerns and provide accurate assistance. Simply take a photo of the QR code and share it with our support staff.
About
Hardware brand and model number
Model and identifier for your photo frame.
Peer ID
This is a unique ID for your photo frame. When contacting our support, please provide this ID with your message.
Frameo version
Shows what version of the Frameo software is currently installed on your frame.
Check for update
Check if an update is available for your frame.
Beta program
If checked, the device will join the Beta program, where it will receive updates more frequently and before normal release devices.
Third party attributions
Open source libraries.
Opens a list of open source libraries used in the app and their licenses.
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frameo software. We understand if you do not wish to share this data with us. Keep it checked if you wish to help us improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.
For more information regarding privacy, please visit http://privacy.frameo.net
Support
Please visit https://support.frameo.net/hc for FAQ, support and to provide feedback.
Warranty
From the moment your Geemarc VISO PHOTO10 is purchased, Geemarc guarantee it for the period of two years. During this time, all repairs or replacements (at our discretion) are free of charge. Should you experience a problem then contact our help line or visit our website at www.geemarc.com. The guarantee does not cover accidents, negligence or breakages to any parts. The product must not be tampered with or taken apart by anyone who is not an authorized Geemarc representative. The Geemarc guarantee in no way limits your legal rights.
IMPORTANT: YOUR RECEIPT IS PART OF YOUR GUARANTEE AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF A WARRANTY CLAIM.
DECLARATION : Geemarc Telecom SA hereby declares that this VISO PHOTO10 is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014 / 53 / UE.
The declaration of conformity may be consulted at www.geemarc.com.
Electrical connection: The apparatus is designed to operate from a 230V 50Hz supply only. (Classified as 'hazardous voltage' according to EN62368-1 standard). The apparatus does not incorporate an integral power on/off switch. To disconnect the power, either switch off supply at the mains power socket or unplug the AC adaptor. When installing the apparatus, ensure that the mains power socket is readily accessible.
Recycling Directives
The WEEE (Waste Electrical and Electronic Equipment) directive ensures the correct recycling of electrical products at the end of their useful life.
When this product is has reached the end of its life, please do not put it in your domestic waste bin.
Please use one of the following disposal options:
- Deposit the product in an appropriate local authority WEEE skip.
- Or, hand the product to the retailer. If you purchase a new product, they should accept it.
If you respect these instructions, you ensure human health and environmental protection.
Trademark
Apple, iOS are trademarks of Apple Inc., registered in the U.S. and other countries.
Google and Android are trademarks of Google LLC.
For product support and help visit our website at www.geemarc.com
E-mail : help@geemarc.com
Telephone: 01707 387602
lines are open from 10:00-12:00 then 13:00-14:30 Monday to Friday Parc de l'Etoile, 2 Rue Galilée, 59760 Grande-Synthe, France
Made for Geemarc Telecom S.A. in China
