QX Revo - Robot vacuum ROBOROCK - Free user manual and instructions

USER MANUAL QX Revo ROBOROCK

Roborock QX Revo Read this user manual with diagrams carefully before using this product and store it properly for future reference. Robotic Vacuum Cleaner User ManualEnglish 03 Français 16 Español 2803 04 Safety Information 05 Battery and Charging 05 International Symbols Explanation 06 FCC/IC Statement 07 Product Overview 08 Installation 08 Connecting to the App 09 Instructions for Use 11 Routine Maintenance 12 Basic Parameters 13 Environmental Protection Description 14 Common Issues Contents English04 Safety Information WARNING

For use only with roborock EWFD11LRR or EWFD12LRR docking station.

Place the cords from other appliances out of the area to be cleaned.

Do not operate the vacuum in a room where an infant or child is sleeping.

Do not operate the vacuum in an area where there are lit candles or fragile objects on the oor to be cleaned.

Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.

Do not allow children to sit on the vacuum.

Do not carry the robot using vertical bumper, top cover or bumper. Do not move the dock by lifting dock base, water tank handles or dust container cover.

Place the dock on a at oor away from re, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.

The product must be switched o and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.

Do not dismantle, repair or modify the battery or charging dock.

If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.05 Safety Information Battery and Charging

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will t in a polarized outlet only one way. If the plug does not t fully in the outlet, reverse the plug. If it still does not t, contact a qualied electrician to install the proper outlet. Do not change the plug in any way.

Keep the charging dock away from heat (such as radiators).

Do not wipe the charging contacts with wet cloth or wet hands.

Turn the robot o and use original packaging for shipment.

If placing the robot into storage, charge it fully and turn it o before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.

Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the oor. International Symbols Explanation ~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)] – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]06 FCC/IC Statement Compliance Information Product Name Robotic Vacuum Cleaner with Charging Dock Robotic Vacuum Cleaner Model: QX0PEA Empty Wash Fill Dock: EWFD11LRR, EWFD12LRR Product Model Compliance Statement Correspondence of the responsible party in USA Roborock Technology Co. ROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801 [e-mail] Company Address Email This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.07 Product Overview

Press to return to dock/start emptying

Press and hold to start spot cleaning/ wash mop —Dock

Press and hold to turn the robot on or o

Press to start cleaning —Power/Clean

White: Battery level

Red: Battery level < 20%

Breathing: Charging or starting up

Flashing red: Error —Power Indicator Light

Robot (Top View) Press any button to stop the robot during cleaning or docking.Note: A1-1—Dock Locator A1-2—Reactive Tech Obstacle Avoidance Sensor A2-1—Wall Sensor A2-2—Omnidirectional Wheel A2-3—Carpet Sensor A2-4—Side Brush A2-5—Main Wheel A2-6—Main Brush A2-7—Main Brush Cover Latches A2-8—Mop Cloths A2-9—Cli Sensors

Flashing slowly: Waiting for connection

Flashing quickly: Connecting

Steady: WiFi connected

Robot (Upper Cover Open)

Dustbin A4-1—Hook and Loop Pads A4-2—Mop Axle

Mop Cloth Mount Secure the mop cloths in place.Note:

Breathing: Emptying/Mop washing

Power on and Charge the Robot Press and hold the button to power on the robot. Wait until the power light is steady, and then place the robot on the dock to charge. The robot is equipped with a built-in high-performance lithium- ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use. B4-1—Dock Status Indicator Light turns o, Robot Power Indicator breathing: ChargingThe robot may not be turned on when the battery is low. In this case, connect the robot to the dock.Note: Connecting to the App This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs. Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

Download App When using the robot for the rst time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.Note: Installation

B1-1—Tidy cables, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot. B1-2—When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Important Information Power cable can exit at either side.Note: B2-2—Connect the power cable to the back of the dock, and keep the excess cable inside the storage slot. B2-3—Install the mop axles into the robot in place until you hear a “click”. B2-4—Click B2-1—Place the dock on a hard and at oor. Attach the base by pressing down both sides of the base rmly, and then pressing the connecting part in the middle until you hear a click.

Assembly When moving the dock, secure the water tanks to prevent it from falling o.Note:

Place the Dock Keep a space of clearance about 1 m (3.3 ft) in height, 0.46 m (1.5 ft) in length and 1.2 m (3.9 ft) in width. Place the dock on a hard and at oor (wood/tile/concrete etc.), at against a wall. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in and make sure the dock status indicator light is on. Notes:

If the power cable hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.

The dock status indicator light is on when the dock is powered on, and o when the robot is charging.

The dock status indicator light turns red if an error occurs.

Place the dock on a at oor away from re, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.

Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.

Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.

Do not use the dock without clean water tank, dirty water tank, dust container cover, disposable dust bag, or cleaning tank.

Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth or tissue.

All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.B3-1—About 1 m (3.3 ft)B3-2—About 0.46 m (1.5 ft)B3-3—About 1.2 m (3.9 ft)09

1. Open the top cover and nd the WiFi indicator.

Reset WiFi Option 2: Search for “Mi Home” in the App Store or Google Play or scan the QR code to download and install the app. Instructions for Use

Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the button to turn o the robot and complete the cleaning cycle. On/O The robot cannot be turned o when it is being charged.Note:

2. Press and hold the and buttons until

you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator ashes slowly. The robot will then wait for a connection. Open the Roborock App, tap the “Scan to Connect” button or the “Search for device” button, or open the Mi Home app, tap “+” in the top right corner and add the device as instructed in the app.

The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.

Only 2.4 GHz WiFi is supported.

If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.If you cannot connect to the robot due to your router conguration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.Note: Remove and open the clean water tank and ll the tank with water. Close the lid, lock the latch, and t the tank back in place.

To prevent corrosion or damage, only use the Roborock branded oor cleaner in the water tank.

Do not add too much cleaning uid to prevent the robot from working improperly due to slipping.

To avoid water tank deformation, do not place hot water in the tank.

If water marks remain on the water tank, wipe them clean before reinstallation. Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, rst draws out zone edges, and then lls the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, eciently cleaning the house.

To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.

Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting the cleanup.

If cleaning is completed in less than 10 minutes, the area will be cleaned twice.

If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left o.

The robot will retract mop cloth mount when cleaning the carpet. You can also set the carpet as a no-go zone in the app to avoid it.

Before starting each mopping task, make sure that the mop cloths have been properly installed. Spot Cleaning Press and hold the button to start spot cleaning in pause mode. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself. After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.Note: Pause When the robot is running, press any button to pause it, press the button to resume cleaning, press the button to send it back to the dock. Placing a paused robot on the dock manually will end the current cleanup.Note:10 Sleep If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will ash every few seconds. Press any button to wake the robot up. Notes:

The robot will not go to sleep when it is charging.

The robot will automatically shut down if left in sleep mode for more than 12 hours. DND Mode The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND is on, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower. Mop Washing During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank relling to maximize its mopping performance. During cleaning, tap Dock button in the app to send robot back for mop washing. When the robot is charging, press and hold the button on the robot or tap Wash button in the app to manually start washing. Press any button to stop washing. To allow the robot to wash the mop automatically, start the robot from the dock and do not move the dock during cleaning. Note: Auto-emptying will automatically begin when the robot returns to the dock after cleaning. To manually start emptying, press button on the docked robot or tap Empty button in the app. Press any button to stop emptying. Emptying

When auto-emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.

Auto emptying can be disabled through the app.

Avoid frequent manual emptying. Notes: Drying starts automatically after mop washing or after cleaning are completed. To manually start or stopping drying, tap the Drying button in the app. Drying

Drying duration can be modied in the app.

Auto drying can be disabled through the app. Notes: Charging After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges. If the robot fails to nd the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge. Note: System Reset If the robot does not respond when a button is pressed or cannot be turned o, reset the system. Press the Reset button, and the robot will reset automatically. After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings. Note: Restoring Factory Settings If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings. The power indicator of the robot will ash red and a voice alert will sound. Follow the voice prompts and instructions in the app for troubleshooting. Robot Error

Placing a malfunctioning robot on the dock manually will end the current cleanup. Notes: The dock status indicator light will be steady red. Follow the voice prompts and instructions in the app for troubleshooting. Dock Error11 Routine Maintenance

Clean every 2 weeks and replace every 6-12 months D1-1—Main Brush Cover D1-2—Latches D1-3—Main Brush D1-4—Main Brush Caps D1-5—Main Brush Bearing D1-6—Turn over the robot and press the latches to remove the main brush cover. D1-7—Pull out the main brush and remove the main brush bearing. Rotate the main brush caps in the indicated unlock direction to remove the caps, and remove any entangled hair or dirt at both ends of the main brush. D1-8—Reinstall the main brush. D1-9—Reinstall the main brush cover. Make sure that the four teeth are fully seated in the slot, and then press on the main brush cover to lock it.

Main brush should be wiped down with wet cloth and left to dry away from direct sunlight.

Do not use corrosive cleaning uids or disinfectants to clean the main brush.

Clean monthly and replace every 3-6 months Unscrew the side brush screw. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Dustbin D5-1—Open the top cover of the robot and press the dustbin latch to take out the dustbin.

Clean as requiredTo prevent blockage, only use clean water without any cleaning liquid.Note: D5-2—Open the washable lter and empty the dustbin. D5-3—Fill the dustbin with clean water and reinstall the washable lter. Gently shake the dustbin, and then pour out the dirty water. D3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel. The omnidirectional wheel bracket cannot be removed.Note:

Omnidirectional Wheel

Clean as required D3-2—Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it rmly in place. Clean the main wheel with a soft, dry cloth.

Clean monthly D5-4—Leave the dustbin and the washable lter to dry.

Washable Filter D6-1—Remove the lter. D6-2—Rinse the lter repeatedly and tap it to remove as much dirt as possible. D6-3—Allow 24 hours for the lter to dry thoroughly and reinstall it.

Clean every two weeks and replace the lter every 6-12 monthsDo not touch the surface of the lter with your hands, brush, or hard objects to avoid potential damage.Note:

Mop Cloths D7-1—Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it. D7-2—Stick the mop cloth on the mount in position and rmly.

Clean as required and replace every 1-3 monthsA dirty mop cloth will aect the cleaning performance. Clean it before use.Note:

Robot Sensors Use a soft, dry cloth to wipe and clean all sensors, including: D8-1—Dock Locator D8-2—Reactive Tech Obstacle Avoidance Sensor D8-3—Wall Sensor D8-4—Mop Wash Sensor D8-5—The Carpet Sensor D8-6—Four Cli Sensors

Moving Dock Lift up and move the dock. Do not move the dock by lifting dock base, water tank handles or dust container cover directly to prevent the dock from falling o. Notes:

The dust bag handle seals the bag on removal to prevent leakage.

Always install a dust bag before closing the dust container cover to avoid auto-emptying without the bag. You can also disable auto-emptying in the app. D10 Dirty Water Tank Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, and shake. Pour out the dirty water. Close the lid and then re-install.

Clean as required D11 Charging Contact Areas Use a soft dry cloth to wipe the charging contacts on the robot and the dock.

Clean monthly D12 Replacing Disposable Dust Bag D12-1—Remove the dust container cover. D12-2—Remove the disposable dust bag in the direction of the arrow and discard it.

Replace as required Model EWFD11LRR or EWFD12LRR Rated Input Voltage 120V~ Rated Frequency 60Hz Rated Input (Dust Collection) 7.5A Rated Input (Non-Dust Collection) 1.0A Rated Output 20V 1.5A Battery 14.4V/5200mAh (TYP) lithium-ion battery Empty Wash Fill Dock D12-4—Close the cover of the dust container and make sure it is securely sealed. D13 Cleaning Tank D13-1—Remove the cleaning tank. D13-2—Rinse the cleaning tank and the lter with water. D13-3—Reinstall the cleaning tank.

Clean as required Basic Parameters Model QX0PEA Battery 14.4V/5200mAh (TYP) lithium-ion battery Rated Input 20V 1.5A Charging Time Approx. 4 hours Robot The serial number is on a sticker on the underside of the robot. Note: D12-3—Clean around the lter with a dry cloth. Install a new disposable dust bag in place along the slot and unfold the dust bag to maximize emptying performance.13 Removing the battery The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

1. Operate the robot without connecting to

the dock until it runs out of battery.

2. Turn o the robot.

3. Unscrew the battery cover.

4. Remove the battery cover.

5. Press the latch to pull out the battery

connector and remove the battery. Notes:

Before removing the battery, make sure it is fully drained and the robot is disconnected from the dock.

Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.

In the event of accidental contact with battery uid, rinse thoroughly with water and seek immediate medical care. Environmental Protection Description How to remove the battery:

The following information applies only when disposing of the robot and should not be followed for day-to-day operations14 Common Issues Unable to power on.

The battery level is low. Put the robot on the charging dock and charge it before use.

The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F). Unable to charge.

Check the power indicator light turns on and both ends of the power cabel are properly connected.

If contact is poor, clean the contact areas on the charging dock and the robot. Slow charging.

When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.

The charging contacts may be dirty. Wipe them with a dry cloth. Unable to dock.

There are too many obstacles near the charging dock. Move it to an open area.

The robot is too far from the charging dock. Place it closer and retry.

The dock locator may be dirty. Wipe them with a dry cloth. Problem Solution Noise during cleaning.

The main brush, side brush, main wheels, or omni-directional wheel may be jammed. Pause the robot and clean them.

The omnidirectional wheel is jammed. Use a screwdriver to remove it for cleaning. Unable to connect to WiFi.

WiFi is disabled. Reset the WiFi and try again.

The WiFi signal is poor. Move the robot to an area with good WiFi reception.

Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry.

Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for additional support. Is power always being drawn when the robot is on the charging dock?

The robot will draw power while it is docked to maintain battery performance, but power consumption is minimal. Does the robot need to be charged for at least 16 hours the rst three times it is used?

No. The robot can be used any time after it has been fully charged. Cleaning does not resume after recharging.

Make sure that the robot is not in DND mode. DND mode will prevent cleanup.

The robot will not resume cleaning if users press button to recharge or manually place the robot back to the dock.15 Common Issues The robot suddenly misses a certain spot

The wall sensor, cli sensors or carpet sensor may be dirty. Wipe them with a soft dry cloth. The LED status indicator light on the dock is steady red.

Voltage error. Check that local voltage meets the requirements listed on the dock.

Check clean water tank placement or rell as required.

Check dirty water tank placement or empty as required.

Check that the cleaning tank or cleaning tank lter has been correctly installed. Reduced emptying performance or unusual noise when emptying.

The main brush or main brush cover is not properly installed. Check and correct installation.

The lter, air duct, suction inlet, air inlet, dustbin or dust bag is blocked. Clean to remove blockages. Reduced mop washing performance.

The mop cloth is not attached properly. Reinstall.

The oor is dirty. Change the mop washing mode to “Deep” in the app for better cleaning. Auto Drying is not working.

Auto drying is disabled. Check in-app settings.

Auto drying starts only after mopping or mop washing. Auto-emptying is not working.

Auto-emptying is disabled. Check in-app settings.

Dock dust container cover is not installed. Check and install.

Auto-emptying will not be triggered if the robot returns to the dock without cleaning.

The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust cleaning or DND duration, or start emptying manually. The mop is not washed.

The mop will not be washed if not used.

The robot will not return to the dock for mop washing if it does not start from the dock or no dock is found on the app map.

Check clean water tank placement or rell as required. Check dirty water tank placement or empty as required.