LG K500N - Smartphone

K500N - Smartphone LG - Free user manual and instructions

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Product information

Brand : LG

Model : K500N

Category : Smartphone

Download the instructions for your Smartphone in PDF format for free! Find your manual K500N - LG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. K500N by LG.

USER MANUAL K500N LG

  • Always use genuine LG accessories. The supplied items are designed only for this de vice and may not be compatible with other devices.
  • This device is not suitable for people who have a visual impairment due to the touchscr een keyboard.
  • Descriptions are based on the device default settings.
  • Default apps on the device are subject to updates, and support for these apps ma y be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact a LG Service Centre. For user-installed apps, please contact the relevant service provider.
  • Modifying the device’s operating system or installing software from unof ficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
  • Some content and illustrations may differ from your device, depending on the r egion, service provider, software version, or OS version, and are subject to change without prior notice.
  • Software, audio, wallpaper, images, and other media supplied with your de vice are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
  • Additional charges may incur for data services, such as messaging, uploading,downloading, aut o-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details. ENGLISH2 Instructional notices

WARNING: Situations that could cause injury to the user and third

parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.3

Basic Functions 22 Product components and accessories 23 Parts overview 25 Turning on or off the power 26 Installing the SIM card 27 Inserting the memory card 29 Charging the battery 30 Using the battery efficiently 31 Touch screen 34 Home screen 41 Screen lock 45 Device encryption 46 Memory card encryption 47 Taking screenshots 47 Entering text Table of contents4Table of contents

Appendix 108 LG Language Settings 108 LG Bridge 109 Phone software update 111 FAQ 114 Anti-Theft Guide 115 More information5 Guidelines for safe and efficient use Please read these simple guidelines. Not following these guidelines may be dangerous or illegal. Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair. Important information about the device

  • Device apps and services are subject to change or cancellation without notice, depending on the provider’s situation and the software version.
  • When the device is turned on for the first time, an initial configuration takes

ace. The first booting time may be longer than usual. Read before use

  • To purchase optional items, contact the LG Customer Information Centre for available dealers.
  • The appearance and specifications of the device are subject to change without
  • Do not use LG products for other purposes than those originally intended. Using non-c ertified apps or software may damage the device and this is not covered by warranty. Exposure to radio frequency energy Radio wave exposure and Specific Absorption Rate (SAR) information. This mobile phone model LG-K500n has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.6Guidelines for safe and efficient use
  • The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.
  • While there may be differences between the SAR levels of various LG phone models, the y are all designed to meet the relevant guidelines for exposure to radio waves.
  • The SAR limit recommended by the International Commission on Non-Ionizing Radiation P rotection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
  • The highest SAR value for this model phone tested for use at the ear is

/kg (10 g) and when worn on the body is 1.500 W/Kg (10 g).

  • This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 5 mm aw ay from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed. Product care and maintenance
  • Always use genuine LG batteries, chargers and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous.
  • Some contents and illustrations may differ from your device without prior
  • Do not disassemble this unit. Take it to a qualified service technician when

epair work is required.

  • Repairs under warranty, at LG’s discretion, may include replacement parts or boar ds that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
  • Keep away from electrical appliances such as TVs, radios and personal
  • The unit should be kept away from heat sources such as radiators or cookers.
  • Do not drop.7Guidelines for safe and efficient use
  • Do not subject this unit to mechanical vibration or shock.
  • Switch off the phone in any area where you are required to by special

egulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.

  • Do not handle the phone with wet hands while it is being charged. It may cause an electr ic shock and can seriously damage your phone.
  • Do not charge a handset near flammable material as the handset can become
  • Use a dry cloth to clean the exterior of the unit (do not use solvents such as benz ene, thinner or alcohol).
  • Do not charge the phone when it is on soft furnishings.
  • The phone should be charged in a well ventilated area.
  • Do not subject this unit to excessive smoke or dust.
  • Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic str ips.
  • Do not tap the screen with a sharp object as it may damage the phone.
  • Do not expose the phone to liquid or moisture.
  • Use accessories like earphones cautiously. Do not touch the antenna unnec essarily.
  • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the gl ass display due to abuse or misuse is not covered under the warranty.
  • Your phone is an electronic device that generates heat during normal oper ation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.
  • If your phone gets wet, immediately unplug it to dry off completely. Do not attemp t to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.
  • The liquid in your wet phone, changes the colour of the product label inside your phone. Damage t o your device as a result of exposure to liquid is not covered under your warranty.8Guidelines for safe and efficient use Efficient phone operation Electronics devices All mobile phones may receive interference, which could affect performance.
  • Do not use your mobile phone near medical equipment without requesting permission. A void placing the phone over pacemakers, for example, in your breast pocket.
  • Some hearing aids might be disturbed by mobile phones.
  • Minor interference may affect TVs, radios, PCs etc.
  • Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing your phone t o extremely low or high temperatures may result in damage, malfunction, or even explosion. Road safety Check the laws and regulations on the use of mobile phones in the area when you drive.
  • Do not use a hand-held phone while driving.
  • Give full attention to driving.
  • Pull off the road and park before making or answering a call if driving
  • RF energy may affect some electronic systems in your vehicle such as car ster eos and safety equipment.
  • When your vehicle is equipped with an air bag, do not obstruct with installed or por table wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.
  • If you are listening to music whilst out and about, please ensure that the

olume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.9Guidelines for safe and efficient use Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. Make sure that you do not turn on or off the handset close to your ear. Also, make sure that music and call volumes are set to a reasonable level.

  • When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the per son sitting next to you can hear what you are listening to.
  • Excessive sound pressure from earphones and headphones can cause hearing loss. Glass Parts Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider. Blasting area Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules. Potentially explosive atmospheres
  • Do not use your phone at a refueling point.
  • Do not use near fuel or chemicals.
  • Do not transport or store flammable gas, liquid or explosives in the same

ompartment of your vehicle as your mobile phone or accessories.10Guidelines for safe and efficient use In aircraft Wireless devices can cause interference in aircraft.

  • Turn your mobile phone off before boarding any aircraft.
  • Do not use it on the ground without permission from the crew. Children Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached. Emergency calls Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider. Battery information and care
  • You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.
  • Use only LG batteries and chargers. LG chargers are designed to maximise the batter y life.
  • Do not disassemble or short-circuit the battery.
  • Replace the battery when it no longer provides acceptable performance. The batter y pack may be recharged hundreds of times before it needs replacing.
  • Recharge the battery if it has not been used for a long time to maximise usability
  • Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathr oom.
  • Do not leave the device in hot or cold places, as this may deteriorate battery performanc
  • Risk of explosion if battery is replaced by an incorrect type. Dispose of used batter ies according to the instructions.11Guidelines for safe and efficient use
  • Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.
  • Actual battery life will depend on network configuration, product settings, usage patterns, batt ery and environmental conditions.
  • Make sure that no sharp-edged items such as animal’s teeth or nails, come into

ontact with the battery. This could cause a fire. Precautions when using SIM cards

  • Do not insert the SIM card into the device with the label or seal attached. This may cause damage.
  • Do not remove the SIM card while using the device. This may damage the SIM
  • Take extra care to ensure that the SIM card is not scratched, bent, or damaged by magnet. This may delete files saved on the SIM card or cause device malfunctions. Precautions when using memory cards
  • Make sure that the orientation is correct when inserting the memory card. Inserting using the wrong orientation may damage the card.12Guidelines for safe and efficient use Notice for Battery replacement
  • Li-Ion Battery is a hazardous component which can cause injury.
  • Battery replacement by non-qualified professional can cause damage to your device.
  • Do not replace the battery by yourself. The battery can be damaged, which can cause overheat and injury. The battery must be replaced by the authorized service provider. The battery should be recycled or disposed separately from household waste.
  • In case this product contains a battery incorporated within the product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.
  • Removal of the battery will involve dismantling of the product case, disconnection of the electrical cables/contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit http://www.lge.com/global/sustainability/environment/ take-back-recycling .Custom-designed Features 01Custom-designed Features 14 Second screen When the home main is turned off, you can see the useful information such as date, time, battery status and notifications. Feature of Second screen
  • You can set the function on the second screen when main screen is turned on. (Recent apps, Quick Tools, App shortcuts, Music Player, Quick contacts, Upcoming plans and Signature)
  • You can see notifications and use the function via second screen while you ar e use the entire screen apps.
  • You can use the control panel during take a picture or recording.
  • To turn on/off the second screen, filp over the device. Second screen Turning on and off Second screen feature You can turn on and off the Second screen feature and select what to display. Tap Settings Display Second screen.
  • Show when main screen on: Provide the useful function for multi tasking.
  • Show when main screen off: Always show the useful information and provide quick launch of frequently used functions.Custom-designed Features 15
  • More Show time while content is shown: Show the time and phone status while media content such as images and videos is shown. Quick Share You can share a photo or video to the app you want immediately after taking them.

Drag the Quick Share icon that appears after taking a picture or recording a video, and select an app to share it. Alternatively, tap and hold the Preview icon that appears after taking a picture or recording a video, and drag it to the Quick Share icon.

  • The app displayed by the Quick Share icon may vary, depending on the type and frequency of access of the apps installed on the device.
  • You can use this feature only when you take a picture or record a video in the auto mode. See Auto mode for details.Custom-designed Features 16 QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety options on this advanced feature of notepad, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note

Tap to create a note.

: Enter a note by using the keypad.

: Write notes by hand.

: Zoom in or out, rotate or erase the parts of a handwritten note.

: Access additional options, including sharing and locking notes, changing the note pad style and inserting content.

Tap to save the note. Writing notes on a photo

Tap to take a photo, then tap OK.

  • The photo is automatically attached into the notepad.

Freely write notes on the photo.

Tap to save the note.Custom-designed Features 17 Writing notes on a screenshot

While viewing the screen you want to capture, drag the status bar downwards and then tap Capture+

  • The screenshot appears as the notepad background theme. Memo tools appear at the top of the scr een.

Take notes on the captured screen.

  • To crop and save a portion of the screen, tap Slice and specify a portion with the crop tool.
  • To attach a screenshot to the notepad, tap Text.

Tap and save the notes to the location you want.

  • Saved notes can be viewed in either QuickMemo+ or Galler
  • To save notes in the same location all the time, select the Use as default app checkbo x and select an app. Managing folders You can view notes grouped by the type of the notes.

At the top of the screen, tap and select a menu item:

  • Photo memos: View no tes created by .
  • Capture+: View no tes created by Capture+.

: Rearrange, add or delete categories. To change the name of a category, tap the category.

  • Some folders do not appear when launching QuickMemo+ for the first time. Disabled folders are enabled and appear when they contain at least one related note.Custom-designed Features 18 QSlide You can display several apps simultaneously on the same screen and switch between them. For example, use the calculator or calendar when a video is playing. When an app is running, tap QSlide.
  • This feature may not be supported by some apps.

: Turn off the QSlide mode to switch to full-screen mode.

: Adjust the opacity of the QSlide window. If the QSlide window is transparent, it will not respond to touch inputs.

: Adjust the size of the QSlide window. Content sharing Playing content You can play content from your device on TV. Play saved content such as photos, music, and videos.

Connect your device and TV to the same Wi-Fi network.Custom-designed Features 19

Select a file from the Gallery or Music app and tap Play on other device.

Select the TV you want to connect to.

  • To use Chromecast, update Google Play to the latest version. Sending or receiving files You can send or receive files saved on your device to another LG device or tablet. To receive files, drag the status bar downwards and then tap File sharing. For devices that do not support File sharing, tap Settings Networks Share & connect File sharing SmartShare Beam and drag to activate it.
  • You can send files faster when both devices are connected to the same Wi-Fi network.
  • You can send files to DLNA-compatible phones and tablets regardless if it is a LG device. Sending files to another device

Select a file and tap SmartShare Beam. Alternatively, tap from the file list and select files then tap SHARE SmartShare Beam.

Select a device from the list of nearby devices that support SmartShare Beam.

  • The file is sent to the device. Using nearby devices You can view and play multimedia files saved on devices that are located near your device.

From the Gallery or Music app, select Nearby devices.

Select a device from the device list.Custom-designed Features 20

  • If the desired device is not seen on the device list, check that DLNA is turned on, then tap Search nearby devices.

Play content saved on the selected device. Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time.

Tap Settings Sound & notification Do not disturb and then drag to activate it.

Tap Sounds and vibrations and select the mode you want:

  • Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.
  • Total silence: Disable both the sound and vibration. Ringtone ID You can set the device so that it plays an automatically composed ringtone for each incoming call from the selected contacts. This function is useful because you can know who are calling you by only hearing the ringtone.

Tap Settings Sound & notification Ringtone ID and then drag to activate it.

Tap Compose ringtones for and select the desired option.

  • The default ringtone plays for incoming calls from contacts except for the selected contact.Basic Functions 02Basic Functions 22 Product components and accessories Make sure that none of the following items are missing:
  • The items described above may be optional.
  • The items supplied with the device and any available accessories may vary depending on the region or service provider.
  • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
  • If any of these basic items are missing, contact the dealer from which you purchased your device.
  • To purchase additional basic items, contact the LG Customer Service Centre.
  • To purchase optional items, contact the LG Customer Service Centre for available dealers.
  • Some items in the product box are subject to change without notice.
  • The appearance and specifications of your device are subject to change without notice.Basic Functions 23 Parts overview Volume Keys Front Camera Lens Earpiece Proximity/Ambient Light Sensor Power/Lock Key SIM/Memory card tray Charger/USB Port Headset Jack Flash Rear Camera Lens NFC Touch Point SpeakerBasic Functions 24
  • Proximity/Ambient Light Sensor - Proximity sensor: The proximity light sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range. - Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

Adjust the Volume for ringtones, calls or notifications. - Gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key. - Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

Briefly press the key when you want to turn on or off the screen. - Press and hold the key when you want to select a power control option.

  • Some functions may be restricted for access, depending on the device specifications.
  • An NFC antenna is built into the back of the device. Do not damage the NFC antenna.
  • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen feature.
  • Screen-protective film or accessories may interfere with the proximity sensor.
  • If your device is wet or is being used in a humid place, the touch sensor or buttons may not function properly.Basic Functions 25 Turning on or off the power Turning on the power When the power is turned off, press and hold the Power/Lock key.
  • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning off the power Press and hold the Power/Lock key, then select Power off. Power control options Tap and hold the Power/Lock key, then select an option.
  • Power off: Turn off the device.
  • Power off and restart: Restar t the device.
  • Turn on Airplane mode: Block t elecommunication-related functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.
  • If the screen freezes or the device does not respond when you try to operate it, press and hold the Power/Lock key and Volume Down (-) key for about 10 seconds to restart your device.Basic Functions 26 Installing the SIM card Properly use the SIM card provided by your mobile service provider.

Insert the ejection pin into the hole on the card tray.

Pull out the card tray.

Put the SIM card on the card tray with the gold-coloured contacts facing downwards.Basic Functions 27

Insert the card tray back into the slot.

  • Only Nano-SIM(Subscriber Identity Module) cards work with the device.
  • For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator. Precautions when using the SIM card
  • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.
  • Be careful not to damage the SIM card when you insert or remove it. Inserting the memory card The device supports up to a 2 TB microSD. Some memory cards may not be compatible with your device, depending on the memory card manufacturer and type.
  • Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.Basic Functions 28

Insert the ejection pin into the hole on the card tray.

Pull out the card tray.

Put the memory card on the card tray with the gold-coloured contacts facing downwards. SIM card Memory card

Insert the card tray back into the slot.

  • Memory card is an optional item.
  • Frequent writing and erasing data may shorten the lifespan of memory cards. Removing the memory card Unmount the memory card before removing it for safety.

Insert the ejection pin into the hole on the card tray.

Pull out the card tray and remove the memory card.

  • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.Basic Functions 29 Charging the battery Before using the device, fully charge the battery. Connect one end of the charging cable to the charger, insert the other end of the cable into the cable port, and then plug the charger into a power socket.
  • Make sure to use the USB cable provided as a basic accessory.
  • When connecting a USB cable, make sure that the icon on the cable faces up. Connecting the cable in the wrong way may damage the device.
  • Make sure to use an LG-approved charger, battery and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
  • Using the device when it is charging may cause electric shock. To use the device, stop charging.
  • Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.
  • Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than charging the battery in the common way.
  • Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.Basic Functions 30 Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimise battery consumption, follow these tips:
  • Turn off the Bluetooth® or Wi-Fi network function when not using them.
  • Set the screen timeout to as short a time a possible.
  • Minimise the screen brightness.
  • Set a screen lock when the device is not used.
  • To use a downloaded app, check the battery level.Basic Functions 31 Touch screen You can familiarise yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Tapping and holding Tap and hold for several seconds to run a hidden function.Basic Functions 32 Double-tapping Tap twice quickly to zoom in or out on a photo or map. Swiping Tap and hold an item, such as an app or widget, then swipe it to another location. You can use this gesture to move an item. Flicking Gently tap and hold on the screen, then flick left or right to quickly move to another panel.Basic Functions 33 Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
  • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material.
  • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Do not press the screen with excessive force.
  • Gently tap with your fingertip on the option you want.
  • Touch control may not work properly if you tap while wearing a glove on or by using the tip of your fingernail.
  • Touch control may not work properly if the screen is moist or wet.
  • The touch screen may not function properly if a screen-protective film or accessory purchased from a common online or offline store is attached to the device.Basic Functions 34 Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance. To search for an app, use Google search. Home screen layout View all apps and organise widgets and folders on the Home screen. Status bar Folder Home touch buttons Widget Second screen Page icon Quick access area
  • The Home screen may vary, depending on the service provider or software version.
  • Second screen: Second screen at the top of the screen the user can configure the desired app. Try to quickly and easily run your favorite app by setting the second screen.
  • Status bar: View status icons, the time and the battery level.Basic Functions 35
  • Widget: Add widgets to the Home screen to quickly access necessary information without bothering to run apps one by one.
  • Folder: Create folders to group apps by your preferences.
  • Page icon: View the total number of Home screen canvases and the curr ently displayed canvas which is highlighted.
  • Quick access area: Fix main apps at the bottom of the screen so that the y can be accessed from any Home screen canvas.

: Return to the previous screen. Close the keypad or pop-up windows.

: Tap to go to the Home screen. To launch Google, tap and hold.

: View a list of recently used apps or run an app from the list. Use the Clear all option to delete all recently used apps. In some apps, tapping and holding the button will access additional options. Editing Home touch buttons You can rearrange Home touch buttons or add frequently used functions to Home touch buttons. Tap Settings Display Home touch buttons Button combination and customise settings.

  • Several functions, including QSlide, Notification or Capture+, are

ovided. A maximum of five items can be added.Basic Functions 36 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar.

: Data is being transmitted over the network

: Vibrate mode is on

: Connected to a computer via USB

  • Some of these icons may appear differently or may not appear at all, depending on the device's status. Refer to the icons according to the actual environment in which you are using the device.
  • Displayed icons may vary, depending on the area or service providers.Basic Functions 37 Notifications panel You can open the notifications panel by dragging the status bar downwards. Use quick access icons in the notifications panel to easily and quickly turn a function on or off. Drag left or right on the list of quick access icons to select the function icon you want.
  • If you tap and hold the icon, the settings screen for the corresponding function appear

View quick access icons. Permit receipt of files from nearby devices. View notifications. Access the Settings app. Delete notifications. Adjust the brightness. Notification panel settings You can select items to display on the notification panel. Tap on the notification panel.

  • To rearrange quick access icons, tap and hold an icon, then drag it to ano ther position.
  • Select icons you want to display on the list.Basic Functions 38 Switching the screen orientation You can set the screen orientation to automatically switch, according to the device's orientation. On the notification panel, tap Rotation from the quick access icon list. Alternatively, tap Settings Display and activate Auto-rotate screen. Editing the Home screen On the Home screen, tap and hold on an empty space, then start the desired function.
  • To rearrange the Home screen canvases, tap and hold on a canvas, then dr ag it to another location.
  • To add widgets to the Home screen, tap Widgets and dr ag a widget to the Home screen.
  • To change Home screen settings, tap Home scr een settings and customise options. See Home screen settings for details.
  • To reinstall apps that have been uninstalled in the past 24 hours, tap Uninstalled apps and select an app fr om the list. See Recently uninstalled apps for details.Basic Functions 39 Viewing the background theme You can view only the background image by hiding apps and widgets on the Home screen. Spread two fingers apart while holding down on the Home screen.
  • To return to the original screen which displays apps and widgets, pinch your finger s on the Home screen or tap

Moving apps on the Home screen On the Home screen, tap and hold an app, then drag it to another location.

  • To keep frequently used apps at the bottom of the Home screen, tap and hold an app, then dr ag it to the quick access area at the bottom.
  • To remove an icon from the quick access area, drag the icon to the Home scr een. Using folders from the Home screen Creating folders On the Home screen, tap and hold an app, then drag it over another app.
  • A new folder is created and the apps are added to the folder.Basic Functions 40 Editing folders On the Home screen, tap a folder and then run the desired function.
  • To edit the folder name and colour, tap the folder name.
  • To remove an app from the folder, tap and hold the app and drag it to outside the folder . If only one app is left in the folder, the folder disappears automatically. Home screen settings You can customise Home screen settings.

Tap Settings Display Home screen.

  • Screen swipe effect: Select an ef fect to apply when the Home screen canvas switches.
  • Theme: Set the scr een theme. Download themes from SmartWorld.
  • Sort apps by: Sor t apps by names or download date on the Home screen.
  • Grid: Change the app arr angement mode for the Home screen.
  • Hide apps: Select or deselect apps t o hide from the Home screen.Basic Functions 41 Screen lock Screen lock overview Your device's screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately. To ensure security and prevent unwanted access to your device, set a screen lock.
  • Screen lock prevents unnecessary touch input on the device screen and reduces battery consumption. We recommend that you activate the screen lock while not using the device. Configuring screen lock settings There are several options available for configuring the screen lock settings.

Tap Settings Display Lock screen Select screen lock and then select the method you prefer.

Customise lock settings:

  • None: D eactivate the screen lock function.
  • Swipe: Slide on the scr een to unlock the screen.
  • Knock Code: Tap the spaces of the screen in accordance with a pattern to unlock the screen.
  • Pattern: Dr aw a pattern to unlock the screen.Basic Functions 42
  • PIN: Enter a numeric password to unlock the screen.
  • Password: Enter an alphanumer ic password to unlock the screen.
  • To set screen lock using a pattern, first create a Google account or backup PIN. If you enter an incorrect pattern more than a specified number of times consecutively, you can unlock the screen by using your backup PIN or Google account.
  • If a screen lock is set using a Knock Code, Pattern, PIN or password and you enter an incorrect PIN or password more than a specified number of times, password entry is blocked for 30 seconds. Lock screen settings You can customise the following lock screen settings.

Tap Settings Display Lock screen.

  • Smart Lock: Select trust ed items so that if one of them occurs, the device is automatically unlocked.
  • Screen swipe effect: Set scr een transition effects to apply when the screen is unlocked. This option appears when the screen lock method is set to Swipe.
  • Wallpaper: Change the lock scr een background theme.
  • Shortcuts: Add an app shor tcut and directly access the app from the lock screen by dragging the app outside the large circle. This option appears if the screen lock method is set to Swipe.
  • Weather animation: Displ ay weather animations for the current location on the lock screen.
  • Contact info for lost phone: Displ ay emergency contact information on the lock screen.Basic Functions 43
  • Lock timer: Set the amount of idle time after which the device automatically locks.
  • Power key instantly locks: Instantly lock the screen when the Power/Lock key is pressed.
  • Available setting items may vary, depending on the selected screen lock method. KnockON You can turn on or off the screen by double-tapping the screen.
  • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • When tapping the screen, use your fingertip. Do not use a fingernail.
  • To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance. Turning on the screen Double-tap the middle of the screen.
  • Tapping the top or bottom of the screen may decrease the recognition

te. Turning off the screen Double-tap on an empty space on the Home screen or Lock screen. Alternatively, double-tap an empty space on the status bar.Basic Functions 44 Knock Code You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence.

  • You can use your Knock Code, together with the KnockOn feature.
  • If you enter an incorrect Knock Code more than a specified number of times consecutively, unlock by using your backup PIN or Google account.
  • Make sure to use your fingertip when tapping the screen. Creating a Knock Code

Tap Settings Display Lock screen Select screen lock Knock Code.

Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT.

Input the created Knock Code again for verification, then tap CONFIRM.

Set a backup PIN to use when the Knock Code is forgotten. Unlocking the screen with a Knock Code Unlock the screen by inputting the Knock Code you have created. Input your knock Code on the touch screen when the screen is turned off.

  • It is also possible to enter a Knock Code when the screen is turned on.Basic Functions 45 Device encryption Encrypting your device It is possible to read, write and copy data even when device encryption is set. You can set the device with the lock settings so that it displays a user identification prompt when it is turned on. Precautions for device encryption You can use the mobile phone lock on the lock screen to increase your device's protection level.
  • If the mobile phone lock is turned on and an incorrect password is entered more than a specified number of times, the device will automatically initialise.
  • If you forget your decryption password, initialise the device. Initialisation will delete all data saved before initialisation.
  • Stopping encryption before it is complete may damage data.Basic Functions 46 Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device.

Tap Settings General Security Encrypt SD card storage.

Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.

Select an option and tap ENCRYPT NOW:

  • New data encryption: Encr ypt only data that is saved on the memory card after encryption.
  • Full encryption: Encr ypt all the data currently saved on the memory card.
  • Exclude media files: Encr ypt all files, except for media files such as music, photos and videos.
  • To encrypt the memory card, make sure that a screen lock is set using a PIN or password.
  • Once memory card encryption starts, some functions are not available.
  • If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check whether the battery level is sufficient before starting encryption.
  • Encrypted files are accessible only from the device where the files were encrypted.
  • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, initialise the card.
  • You can activate memory card encryption even when no memory card is installed into the device. Any memory card that is installed after encryption will automatically be encrypted.Basic Functions 47 Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds.
  • Screenshots can be viewed from the Screenshots folder in the Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap Capture+.
  • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice. First tap Settings General and then turn on Shortcut key.
  • See Writing notes on a screenshot for details. Entering text Using Smart keyboard You can use Smart keyboard to enter and edit text. With Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing.Basic Functions 48 Moving the cursor With Smart keyboard, you can move the cursor to the exact position you want. When typing text, tap and hold on the space bar and then drag left or right until the cursor moves to the position you want in the text.
  • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word or gently drag the left or right side of the space bar upwards.
  • The selected word is automatically entered. You do not need to manually type e very letter of the word.Basic Functions 49 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard.

Tap Settings General Language & keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. Alternatively, tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.

Tap a key on the bottom row, then drag it to another position.

  • This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
  • This function may not be supported for some languages.Basic Functions 50 Customising the keyboard height You can customise the keyboard height to maximise hand comfort when typing.

Tap Settings General Language & keyboard LG Keyboard Keyboard height and layout Keyboard height. Alternatively, tap on the keyboard and tap Keyboard height and layout Keyboard height.

Adjust the keyboard height. Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices.

Tap Settings General Language & keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape. Alternatively, tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape.

Select a keyboard mode.Basic Functions 51 Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. Tap Settings General Language & keyboard LG Keyboard Keyboard height and layout Split keyboard. Alternatively, tap on the keyboard and tap Keyboard height and layout Split keyboard.

  • Rotate the device to landscape mode to split the keyboard to both sides. To merge or split the keyboard, pinch together or spread apart your fingers on the keyboard. One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.

Tap Settings General Language & keyboard LG Keyboard Keyboard height and layout One-handed operation. Alternatively, tap on the keyboard and tap Keyboard height and layout One-handed operation.

Press the arrow displayed next to the keyboard to move the keyboard in the direction you want.Basic Functions 52 Entering text by using voice On the keyboard, tap and hold and then select .

  • To maximise the voice command recognition, speak clearly with the correct pronunciation and accent.
  • To enter text with your voice, make sure that your device is connected to a network.
  • To select the language for voice recognition, tap Settings Language on the voice recognition screen.
  • This function may be not supported, or the supported languages may differ depending on the service area. Changing the keyboard You can change the input language and the keyboard type for each language.

Tap Settings General Language & keyboard LG Keyboard Select languages.

Select a language and customise the keyboard type. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.

Tap and hold around the text you want to copy or cut.

Select either CUT or COPY.

  • Cut or copied text is automatically added to the Clip Tray.
  • If there is no item that has been copied or cut, the PASTE option will not appear.Basic Functions 53 Clip Tray If you copy or cut an image or text, it is automatically saved to the Clip Tray and can be pasted to any space at any time.

On the keyboard, tap and hold and select . Alternatively, tap and hold the text input window, then select CLIP TRAY.

Select and paste an item from the Clip Tray.

  • A maximum of 20 items can be saved to the Clip Tray.
  • Tap to lock saved items in order to not delete them; even when the maximum quantity is exceeded. A maximum of ten items can be locked. To delete locked items, unlock them first.
  • Tap to delete the items saved to the Clip Tray.
  • The Clip Tray may not be supported by some apps downloaded by the user.Useful Apps 03Useful Apps 55 Installing and uninstalling apps Installing apps Access an app store to search and download apps.
  • You can use Smar tWorld, Play Store or the app store provided by your mobile service provider.
  • Some app stores may require you to create an account and sign in.• Some apps may charge fees.• If you use mobile data, you may be charged for data usage, depending on your pricing plan.
  • SmartWorld may not be supported depending on the service provider or service area. Uninstalling apps Uninstall apps that you no longer use from your device.
  • Some apps cannot be uninstalled by users. Uninstalling with the tap and hold gesture On the Home screen, tap and hold the app to uninstall, then drag it over Uninstall at the top of the screen.
  • If apps were uninstalled within 24 hours from now, you can reinstall them. See Recently uninstalled apps for details. Uninstalling by using the settings menu Tap Settings General Apps, select an app, then tap Uninstall. Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it.Useful Apps 56 Recently uninstalled apps You can view the uninstalled apps on the Home screen. You can also reinstall apps which were uninstalled within 24 hours from now.

Tap Recently uninstalled apps.

: Remove the uninstalled apps permanently from the device.

  • Uninstalled apps are automatically removed from the device 24 hours after it was uninstalled. If you want to reinstall the uninstalled apps, you must download them again from the app store.
  • This feature is activated on the default Home screen only. If you uninstall apps while using the EasyHome screen or other launcher, they are immediately and permanently removed from the device. Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number or making a call from the contact list or the list of recent calls. Making a call from the keypad

Make a call by using a method of your choice:

  • Enter a phone number and tap
  • Tap and hold a speed-dial number.
  • Search for a contact by tapping the initial letter of a contact name in the c ontact list, and then tap .Useful Apps 57
  • To enter "+" when making an international call, tap and hold number 0.
  • See Adding contacts to the speed dial list for details on how to add phone numbers to the speed dial list. Making a call from the contact list

From the contact list, select a contact and tap . Answering a call To answer a call, drag to the outside of the circle on the incoming call screen.

  • When the stereo headset is connected, you can make calls by using the c all/end button on the headset.
  • To end a call simply by pressing the Power/Lock key, tap Settings Networks Call Answer and end calls, then turn on End calls with the Power key. Rejecting a call To reject an incoming call, drag to the outside of the circle on the incoming call screen.
  • To send a rejection message, drag the rejection message to the outside o f the circle.
  • To add or edit a rejection message, tap Settings Networks Call Decline and reject calls Decline with message.
  • When a call is coming in, press the Volume key or Power/Lock key to mute r ingtone or vibration.Useful Apps 58 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays

To view missed call details, drag the status bar downwards. Alternatively, tap Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping on-screen buttons:

  • Contacts: Mo ve directly to the contact list from the call screen. It is possible to view the contact list during a call.
  • Speaker: Turn on the speakerphone function.
  • Mute: Mute your v oice so that your voice cannot be heard by the other party.
  • Bluetooth: Use a Bluet ooth device to make calls. Make sure that a Bluetooth device is connected.

: Access many call options.

  • Available setting items may vary, depending on the area and service provider.Useful Apps 59 Making a three-way calling You can make a call to another contact during a call.

During a call, tap Add call.

Enter a phone number and tap .

  • The two calls are displayed on the screen at the same time, and the fir st call is put on hold.

To switch to another call, tap another number on the screen. To start a conference call, tap

  • You may be charged a fee for each call. Consult your mobile service provider for more information. Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions:
  • To view detailed call records, select a contact. To make a call to the selected c ontact, tap
  • To delete call records, tap Delete.
  • The displayed call duration may differ from the call charge. Contact your mobile service provider for details. Configuring call options You can configure various call options.

Tap Dial or Call logs.

Tap Call settings and then configure the options to suit your preferences.Useful Apps 60 Messaging Sending a message You can create and send messages to your selected contacts or all of your contacts using the Messaging app.

  • Sending messages abroad may incur additional charges. Consult with your mobile service provide for more information.
  • To attach files, tap

Tap Send to send the message. Reading a message You can view exchanged messages organised by contact.

Select a contact from the message list. Configuring messaging settings You can change messaging settings to suit your preferences.

Tap Settings from the message list.Useful Apps 61 Camera Starting the camera You can take a photo or record a video to keep the memorable moments. Tap

  • Before taking a photo, wipe the camera lens with a microfibre cloth. If your finger touches the camera lens, you may get blurry photos.
  • If the battery level is lower than 5%, charge the battery before using the camera.
  • Images included in this user guide may be different from the actual device.
  • Photos and videos can be viewed or edited from Gallery. See Gallery overview for details. Switching between cameras You can switch between the front and rear cameras to suit your shooting environment. On the camera screen, tap or drag the screen either up or down or left or right to switch between the front and rear camera.
  • Use the front camera to take selfies. See Taking selfies for details.Useful Apps 62 Simple mode You can take photos by simply tapping the screen.

On the camera screen, tap (in the second screen).

Frame your subject and then tap on the screen. Auto mode You can take photos or record videos by selecting a variety of shooting modes and options.

On the camera screen, tap (in the second screen).

To take a photo, tap . Or to record a video, tap . Turn on or off the flash. Select a mode. Change camera settings. Switch between front and rear cameras. Start the Gallery. Record videos. Take photos. Back to the previous screen. Taking a photo

Select a shooting mode, and tap the subject to focus the camera on.

Tap to take a photo. Alternatively, press a volume key.

  • When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice. To activate this function, tap Settings General and turn on Shortcut key.Useful Apps 63 Recording a video

Select a shooting mode, and tap the subject to focus the camera on.

  • To take a photo while recording a video, tap
  • To pause the video recording, tap . To resume the video recording, tap

Tap to end the video recording. Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of for a wide view.

On the Auto mode screen, tap MODE .

Tap and then slowly move the camera in one direction.

  • Move the device by following the direction of the arrow in the guideline.

Tap to end shooting. Burst shot You can take continuous shots of photos to create moving pictures. On the Auto mode screen, tap and hold

  • Continuous shots are taken at a fast speed while is held down.
  • Up to thirty (30) continuous photos can be taken.Useful Apps 64 Customising camera options You can customise a variety of camera options to suit your preferences. On the Auto mode screen, tap
  • Available options vary depending on the selected camera mode. Select an aspect ratio for photos or quality for videos. Set the timer to automatically take photos after a specified period of time. Take photos with voice commands. (Available choices: cheese, smile, whisky, kimchi, LG) Display guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.

Set the locations where you want to save photos and videos. These options appear when an external memory card is inserted.

: Save to the internal storage.

: Save to the external memory card.

: Shoot using the Gesture shot feature.

: Shoot when the camera detects a face.

: Flip the image horizontally.Useful Apps 65 Taking selfies You can use the front camera to view your face on the screen and take selfies.

  • When using the front camera, you can change in camera options how selfies are taken. See Customising camera options for details. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist.
  • In three seconds, a photo is taken.
  • To use this function, make sure that is selected in camera options.
  • An alternative way to take gesture shots is to clench your fist and then open it towards the front camera.
  • Make sure that your palm and fist are within the reference line so that the camera can detect them.Useful Apps 66 Interval shot You can take continuous selfies. While using the front camera, tap and hold . Alternatively, show your palm to the camera, then clench your fist twice quickly.
  • Four photos are taken at three second interval. Taking auto-selfies You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.
  • When the front camera detects your face, the frame turns white. Then if you st op moving, the frame turns blue and the front camera takes a photo.
  • Tap , then tap until appears to activate the auto-selfie function.Useful Apps 67 Gallery Gallery overview You can view and manage photos and videos saved on your device.
  • Saved photos and videos are displayed by the folder.

Tap a folder and select a file.

  • View the selected file in full-screen mode.
  • Swipe left or right on the displayed photo or video screen to view the pr evious or next file.
  • Some file formats may not be supported, depending on the installed software.
  • Some files may not be opened due to encoding.
  • Files that exceed the size limit may cause an error.Useful Apps 68 Viewing photos Start the camera. Edit images. Access additional options. Share images. Delete images. Add or delete favorites. Back to the previous screen. Editing photos

While viewing a photo, tap .

Use a variety of effects and tools to edit the photo.

Tap to apply changes.

Tap SAVE to save changes.

  • The changes are overwritten to the original file.
  • To save the edited photo as another file, tap Save copy. Playing a video Edit the video. Access additional options. Switch to a pop-up window. Lock or unlock the screen. Fast-forward the video. Pause or play the video. Adjust the sound volume. Rewind the video. Add or delete favourites.Useful Apps 69
  • To adjust the sound volume, drag the right side of the video screen up or down.
  • To adjust the screen brightness, drag the left side of the video screen up or down. Deleting files You can delete files by using one of the following options:
  • Tap and hold a file from the file list, then tap D elete.
  • Tap from the file list, then select files. Sharing files You can share files by using one of the following options:
  • While viewing a photo or video, tap to share the file by using the method you want.
  • Tap from the file list to select files and share them using the method you want. Calculator You can use two types of calculators: the simple calculator and the scientific calculator.

Use the keypad to make a calculation.

  • To use the scientific calculator, tap Scientific calculator.
  • To view calculation history tap Calculation history.Useful Apps 70 Weather You can view the weather information for a particular area.

Tap and add the city you want.

  • On the detailed weather screen, tap / , or swipe the screen left or right to view the weather for other cities. Downloads You can view, delete or share files downloaded via the Internet or apps. Tap Tools Downloads. Clock Alarm You can set an alarm to trigger it at a specified time.

Tap to add a new alarm.

  • If you select a previously set alarm, you can edit the alarm.
  • To delete an alarm, tap at the top of the screen. Alternatively, tap and hold the alarm. World clock You can view the current time in cities around the world.

Tap Clock World clock.

Tap and add a city. Timer You can set the timer to trigger an alarm after a specified period of time.

Set the time and tap Start.

  • To suspend the timer, tap Stop. To resume the timer, tap Resume.
  • To stop the timer settings, tap Reset.

Tap Stop to stop the timer alarm. Stopwatch You can use the stopwatch to record a lap time.

Tap Clock Stopwatch.

Tap Start to initiate the stopwatch.

  • To record a lap time, tap Lap.

Tap Stop to suspend the stopwatch.

  • To resume the stopwatch, tap Resume.
  • To delete all the stopwatch records, tap Reset.Useful Apps 72 Voice Recorder You can record and save your voice or others' voices from important events. Recorded voice files can be played back or shared.

Tap Tools Voice Recorder.

  • To add an event, tap Ev ent and add an event to the date you want.

Tap to end recording.

  • The file is saved automatically and the pre-listen screen appears.

Tap to play the recorded voice.

  • To pause recording, tap .
  • To save the location details of recording, tap Location.
  • If you tap , recorded voice files appear. You can play a recorded voice file from the list.Useful Apps 73 Music You can play and manage music files saved on your device.

Select a music file. Add or delete favourites. Back to the previous screen. Adjust the sound volume. Play in random order. Tap to play from the beginning of the current file / Double-tap to play the previous file / Tap and hold to rewind. Access additional options. Select a repeat mode. Open the music library. Tap to play the next file / Tap and hold to fast forward. Pause or play. Switch to list view. Search for music files.

  • Some file formats may not be supported, depending on the installed software.
  • Files that exceed the size limit may cause an error.
  • Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file. To download or copy a music file, first check the copyright law for the relevant country.Useful Apps 74 E-mail E-mail overview You can register an email account to your device and then you can check and send emails from your device.
  • If you use mobile data, you may be charged for data usage fee depending on your pricing plan. Check with your mobile service provider for more information. Registering email accounts When you use the email app for the first time, register your email account.

Select an email service provider.

Enter your email address and password and then tap NEXT to register your account

  • To manually register an email account or to register email accounts

t found in the list, tap MANUAL SETUP. Managing email accounts To view or edit your email account settings, tap Settings.

  • To add an account, tap Add ac count.
  • To delete an account, tap Remove account. Opening another email account If several email accounts are registered and you want to view another account, tap and select another one from the account list.Useful Apps 75 Checking email

Tap and select a mail box.

Select an email from the email list.

  • The email message appears. Sending email

Enter the email address of a recipient.

Enter a subject and message.

  • To attach files, tap

Tap to send the email. Contacts Contacts overview You can save and manage contacts. Tap Contacts. Adding contacts Adding new contacts

Enter contact details and tap SAVE.Useful Apps 76 Importing contacts You can import contacts from another storage device.

On the contact list screen, tap More Manage contacts Import.

Select the source and target locations of the contact you want to import, and then tap OK.

Select contacts and tap IMPORT. Adding contacts to the speed dial list

On the contact list screen, tap Speed dial.

Tap Add contact from a speed-dial number.

Select a contact. Searching for contacts You can search for contacts by using one of the following options:

  • On the contact list screen, enter a contact name in the search box.
  • Scroll the contact list up or down.
  • From the index of the contact list screen, tap the initial letter of a

On the contact list screen, select a contact.

On the contact detail screen, tap and edit details.

Tap SAVE to save changes.Useful Apps 77 Deleting contacts

On the contact list screen, tap and hold a contact.

Tap Delete contact. Adding favourites You can register frequently used contacts as favourites.

On the contact list screen, select a contact.

On the contact detail screen, tap . Creating groups

On the contact list screen, tap Groups New group.

Tap Add members, select contacts, then tap ADD.

Tap SAVE to save the new group. Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events

Select a date and then tap .

Enter event details and tap SAVE.

  • If you tap a date from the calendar and the date contains events, a pop-up window appear s showing a list of the events. Tap an event from the pop-up window to view the event details.Useful Apps 78 Syncing events Tap Calendars to display Calendars to sync, and select a calendar to sync.
  • When your events are saved from the device to your Google account, they are automatically synced with the Google calendar, too. Then, you can sync other devices with the Google calendar in order to make those devices have the same events that your device has and to manage your events on those devices. Event pocket You can use the event pocket to create events. Tap to open the event pocket and then drag content to a date in the calendar.

: Manage images, text, notes and temporarily saved events. You can also share text, images and notes from another app and save them to the event box. If you tap POCKET when creating an event, the event is temporarily saved to the event pocket.

: Manage tasks that have no deadline, such as events. File Manager You can view and manage files saved on your device or cloud.

Tap Tools File Manager.

Tap and select the desired storage location.Useful Apps 79 Tasks You can register tasks to your device to easily manage schedules.

Enter task details and then tap SAVE. Evernote You can write and collect important information and then share them with other devices that support Evernote. Tap Evernote. Cell Broadcast You can view real-time text broadcasts on emergency situations, such as typhoons, floods and earthquakes. Tap Cell Broadcast. FM Radio You can listen to FM radio. Tap Tools FM Radio.

  • To use this app, first connect a headset to the device. The headset becomes the radio antenna.
  • This function may not be supported depending on the area.Useful Apps 80 LG Backup You can back up, restore and move the data saved on your device.

Follow the on-screen instructions to select whether to back up data in the preset backup folder on the device or to copy data to other devices.

  • Initialising your device may delete backup files saved in internal storage. To minimise data loss, copy important backup files from the LG Backup folder in the internal storage to a computer or external storage.
  • Data in a Google account will not be backed up. When you synchronise your Google account, Google apps, Google contacts, Google calendar, Google memo app data and apps downloaded from Play store are stored on the Drive app automatically.
  • Backup files are saved with the file extension *.lbf under the LG Backup folder on the memory card or internal storage.
  • Fully charge the battery before backing up or restoring data to avoid unintentional powering off during the process.Useful Apps 81 RemoteCall Service Your device can be remotely diagnosed for resolving issues. First, make a phone call to the LG Customer Service Centre as follows:
  • To use this function, first you must agree to usage of the function.
  • If you use mobile data, you may be charged for data usage depending on your pricing plan.

Connect a call to LG Customer Service Centre.

After the call connects, follow the service associate's instructions to enter a six-digit access number.

  • Your device is remotely connected and remote support service star ts. SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes, keyboard themes and fonts.
  • If you use mobile data, you may be charged for data usage fee depending on your pricing plan.
  • This feature may not be supported depending on the device manufacturer, the service provider or the area.

Enter your ID and password, then sign in.

Select and download content items.Useful Apps 82 Downloading SmartWorld app If SmartWorld app is not installed, follow these steps to download it.

Tap Settings General About phone Update Center App Updates.

From the list, select SmartWorld and tap Download. Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app.

  • Some apps may not work, depending on the area and service provider. Chrome Sign in to Chrome and import opened tabs, bookmarks and address bar data from a computer to your device. Docs Create documents or edit documents created online or from another device. Share and edit documents together with others. Drive Upload, save, open, share and organise files from your device. Files accessible from apps can be accessed from anywhere, including online and offline environments. Gmail Register your Google email account to your device to check or send email. Google Use search function provided by Google to search web sites and files stored on your device by entering keywords or via voice.Useful Apps 83 Hangouts Exchange messages. Make a video call with an individual or a group. Maps Find your location or the location of a place on the map. View geographical information. Play Movies & TV Use your Google account to rent or purchase movies. Purchase content and play it anywhere. Photos View or share photos or albums saved on your device. Play Music Purchase music files from Play Store. Play music files saved on your device. Sheets Create spreadsheets or edit spreadsheets created online or from another device. Share and edit spreadsheets together with others. Slides Create presentation material or edit presentation material created online or from another device. Share and edit presentation material together with others. Voice Search Search information on Google by saying a keyword, instead of typing a keyword. YouTube Search and play videos. Upload videos on YouTube to share them with people around the world.Phone Settings 04Phone Settings 85 Settings You can customise the device settings in accordance with your preferences. Tap Settings.
  • Tap and enter a keyword in the search box to access a setting item.
  • Tap to change the view mode. This user guide assumes that you are using the Tab view. Networks Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network

Drag to activate it.

  • Available Wi-Fi networks appear automatically.
  • You may need to enter the network's Wi-Fi password.
  • The device skips this process for previously accessed Wi-Fi networks. If you do not want to automatically connect to a certain Wi-Fi network, tap and hold the network and then tap Forget network.Phone Settings 86 Wi-Fi network settings On the settings screen, tap Networks Wi-Fi.
  • Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.

: Customise Wi-Fi network settings. Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.

On the settings screen, tap Networks Wi-Fi Advanced Wi-Fi Wi-Fi Direct.

  • Nearby devices that support Wi-Fi Direct automatically appear.
  • Connection occurs when the device accepts the connection
  • The battery may drain faster when using Wi-Fi Direct.Phone Settings 87 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device

On the settings screen, tap Networks Bluetooth.

Drag to activate it.

  • Available devices appear automatically.
  • To refresh the device list, tap SEARCH.
  • Only devices with the searching option enabled are displayed on the list.

Select a device from the list.

Follow the on-screen instructions to perform authentication.

  • This step is skipped for previously accessed devices. Sending data via Bluetooth
  • You can send multimedia files or contacts.

Select a target device for the file.

  • The file is sent as soon as the target device accepts it.
  • File sharing processes may differ, depending on the file.Phone Settings 88 Mobile data You can turn on or off mobile data. You can also manage mobile data usage. Turning on mobile data

Drag to activate it. Customising mobile data settings

Customise the following settings:

  • Mobile data: Set to use data c onnections on mobile networks.

block mobile data if the limit is reached.

: Customise mobile data settings. Call You can customise call settings, such as voice call and international call options.

  • Some features may not be supported, depending on the device manufacturer or service provider.

On the settings screen, tap Networks Call.

Customise the settings.Phone Settings 89 NFC You can use the device as a transportation card or credit card. You can also share data with other device.

On the setting screen, tap Networks Share & connect NFC.

Drag to activate it.

  • Touch your device with other device that supports NFC to allow shar ing data.
  • NFC antenna may be located differently depending on the device type. NFC Android Beam You can share files by touching the back of the device to other device. You can also share files including musics, videos or contacts and open a web page or launch an app from the other device.

On the settings screen, tap Networks Share & connect Android Beam.

Touch the back of the device with other device.

  • NFC antenna may be located differently depending on the device type.Phone Settings 90 File sharing You can send and receive files between your device and other LG devices or tablets.
  • See Sending or receiving files for details.

On the settings screen, tap Networks Share & connect File sharing.

Customise the following settings:

  • My LG Mobile: Change the de vice name.
  • Save to: Set the destination folder t o save files sent from other devices.
  • File sharing: P ermit receipt of files sent from other devices.
  • SmartShare Beam: Shar e files with other devices via SmartShare Beam. Media server You can share media content on your device with nearby devices that support DLNA.

On the settings screen, tap Networks Share & connect Media server.

Customise the following settings:

  • Content sharing: Shar e content on your device with nearby devices.
  • My LG Mobile: Set your de vice's name.
  • Content to share: Select the type of media c ontent to share with other devices.
  • Allowed devices: View a list o f devices permitted to access content on your device.
  • Not-allowed devices: View a list o f devices not permitted to access content on your device.Phone Settings 91 LG AirDrive You can use your LG account from a computer to manage files saved on the device. You do not need a USB connection.

On the settings screen, tap Networks Share & connect LG AirDrive.

Use a single LG account to sign in to LG Bridge on the computer and LG AirDrive on the device.

  • LG Bridge software can be downloaded from www.lg.com

Manage files on the device from the computer. Printing You can print the content of certain screens (such as web pages displayed in Chrome) to a printer connected to the same Wi-Fi network as your Android device.

Select the content such as images or documents.

Tap More Print All printers..., and then select a printer.Phone Settings 92 USB tethering You can connect the device to another device via USB and share mobile data.

Connect your device and other devices via USB cable.

On the settings screen, tap Networks Tethering USB tethering and then drag to activate it.

  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your mobile service provider for more information.
  • When you connect to your computer, download the USB driver from www.lg.com to the computer.
  • You cannot send of receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to share files.
  • Operating systems that support tethering are Window XP or higher, or Linux.Phone Settings 93 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the internet by using your device's mobile data.

On the settings screen, tap Networks Tethering Wi-Fi hotspot and then drag to activate it.

Tap Set up Wi-Fi hotspot, and enter the Wi-Fi ID (SSID) and password.

Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list.

Enter the network password.

  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your mobile service provider for more information.
  • More information is available at this web site: http://www.android.com/tether#wifiPhone Settings 94 Bluetooth tethering A Bluetooth-connected device can connect to the internet by using your device's mobile data.

On the settings screen, tap Networks Tethering Bluetooth tethering and then drag to activate it.

Turn on Bluetooth on both devices, and pair them.

  • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your mobile service provider for more information.
  • More informartion is available at this web site: http://www.android.com/tether#Bluetooth_tethering Help You can view help on using tethering and hotspots. On the settings screen, tap Networks Tethering Help.Phone Settings 95 Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available.

Tap TURN ON in the confirmation screen. Mobile networks You can customise mobile data settings.

On the settings screen, tap Networks More Mobile networks.

Customise the following settings:

  • Mobile data: Turn mobile data on or off.
  • Data roaming: Br owse the web, use emails, multimedia messages and other data services overseas.
  • Network mode: Select a network type.
  • Access point names: View or change the ac cess point for using mobile data services. To change the access point, select a choice from the access point list.
  • Network operators: Sear ch for network operators and connect automatically to a network.Phone Settings 96 VPN You can connect to a safe virtual network, such as an IntraNet. You can also manage connected virtual private networks. Adding VPN
  • Be cautious that if the screen lock is unlocked, all VPN information saved on the device are erased.

Tap Add VPN network.

  • If the screen is not locked, a notification screen appears. Tap SETTINGS from the notification screen and lock the screen. See Configuring screen lock settings for details.

Enter VPN details and tap SAVE. Configuring VPN settings

Tap a VPN from the VPNS list.

Enter the VPN user account details and tap CONNECT.

  • To save the account details, select the Sav e account information checkbox.Phone Settings 97 Sound & notification You can customise sound, vibrate and notification settings. On the settings screen, tap Sound & notification and customise the following settings:
  • Sound profile: Change the sound mode t o sound, silent, or vibrate only.
  • Volume: Adjust the sound v olume for various items.
  • Ringtone: Select a r ingtone for incoming calls. Add or delete ringtones.
  • Ringtone ID: Cr eate a ringtone for an incoming call from a particular contact. See Ringtone ID for details.
  • Sound with vibration: Set the de vice to vibrate and play a ringtone simultaneously.
  • Vibration type: Y ou can select a vibration type or make your own vibration pattern.
  • Do not disturb: Set the time, r ange and app type to receive notification messages. Receive notification messages only on particular days of the week. See Do not disturb for details.
  • Lock screen: Displ ay or hide a notification message on the lock screen. You can also hide private information.
  • Apps: Select the apps that c an show their notification messages on the screen, and set the priorities of those apps in regard to notification messages.
  • More Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.
  • More Vibrate on tap: Set the device to vibrate when you tap certain items on screen.
  • More Sound effects: Select a sound effect to play when you tap the dial pad, select an option, or lock or unlock the screen.
  • More Message/call voice notifications: Set the device to read the caller information or message content via voice.Phone Settings 98 Display You can customise detailed settings for each screen type. On the settings screen, tap Display and customise the following settings:
  • Second screen: Customise settings for Sec ond screen. See Second screen for details.
  • Home touch buttons: Rearr ange Home touch buttons or change their background colours. Hide Home touch buttons on the screen.
  • Bold text: Bold the t ext on the screen.
  • Brightness: Use the slide bar t o change the device's screen brightness.
  • Auto: Set the deiv ce so that the screen brightness is automatically adjusted in accordance with the surrounding light intensity.
  • Auto-rotate screen: Automatic ally rotate the screen according to the device's orientation.
  • Screen timeout: Automatic ally turn off the screen when the device is left idle for a specified period of time.
  • More Daydream: Display a screen saver when the device is connected to the holder or charging. Select a screen saver type to display.
  • More Motion sensor calibration: Correct the angle and speed of the motion sensor to improve the tilt accuracy and speed of the sensor.Phone Settings 99
  • When correcting the motion sensor, make sure to place the device on a flat surface. Failure to do so may cause motion sensor related errors, such as automatic screen rotation. General Language & keyboard You can customise language and keyboard settings for your device.

On the settings screen, tap General Language & keyboard.

Customise the following settings:

  • Language: Select a l anguage to apply for the device.
  • Current keyboard: View the k eyboard type currently in use. Select a keyboard to use when entering text.
  • LG Keyboard: Customise L G keyboard settings.
  • Google voice typing: Configur e the options for text dictation by Google.
  • Text-to-speech output: Configur e the settings for text-to-speech output.
  • Pointer speed: Adjust the point er speed of a mouse or trackpad.
  • Reverse buttons: Re verse the right mouse button to perform primary direct-manipulation actions.Phone Settings 100 Location You can customise settings to access your location information from a particular app.

On the settings screen, tap General Location.

Customise the following settings:

  • Mode: Select a method t o provide your location information.
  • RECENT LOCATION REQUEST: View apps that r ecently requested location information.
  • Camera: Sav e location information when taking photos or recording videos.
  • Google Location History: Configur e the Google location history settings. Accounts & sync You can add or manage accounts, including a Google account. You can also sync particular apps or user information automatically.

On the settings screen, tap General Accounts & sync.

Customise the following settings:

  • Auto-sync data: Sync all the r egistered accounts automatically.
  • ACCOUNTS: View a list o f registered accounts. To view or change details of an account, tap the account.
  • ADD A CCOUNT: Add accounts.Phone Settings 101 Accessibility You can manage accessibility plug-ins installed on your device.

On the settings screen tap General Accessibility.

Customise the following settings:

  • Vision TalkBack: Set the device to notify screen status or actions via voice.
  • Vision Message/call voice notifications: Set the device to read the caller information or message content via voice.
  • Vision Font size: Change the font size.
  • Vision Bold text: Bold the text on the screen.
  • Vision Touch zoom: Zoom in or out by tapping the screen three times.
  • Vision Screen colour inversion: Increase the display colour contrast for people with low vision.
  • Vision Screen colour adjustment: Adjust the display colour.
  • Vision Grayscale: Switch the screen to greyscale mode.
  • Vision End calls with the Power key: End a call by pressing the Power/Lock key.
  • Hearing Captions: Turn on the subtitle service when playing videos for the hearing impaired.
  • Hearing Flash alerts: Set the device to notify you with a blinking light for incoming calls and notifications.
  • Hearing Turn off all sounds: Turn off all sounds and lower volume on receiver.
  • Hearing Audio type: Select the audio type.
  • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance.
  • Motor & cognition Touch assistant: Turn on the touch board to make buttons and gestures easier to use.Phone Settings 102
  • Motor & cognition Touch and hold delay: Adjust the touch input time.
  • Motor & cognition Touch and hold for calls: Answer or decline calls by tapping and holding the call button instead of dragging it.
  • Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Motor & cognition Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input.
  • Accessibility features shortcut: Quickly ac cess a frequently used function by tapping three times.
  • Auto-rotate screen: Automatic ally change the screen orientation according to the physical position of the device.
  • Switch Access: Cr eate key combinations to control your device. Shortcut key You can use the volume keys to directly launch apps when the screen is turned off or locked.

Drag to activate it.

  • Press the Volume Down (-) key twice to launch the Camer a app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+. Google services You can use Google settings to manage your Google apps and account settings. On the settings screen, tap General Google services.Phone Settings 103 Security

On the settings screen, tap General Security.

Customise the following settings:

  • Content lock: Set the method t o lock files in Gallery or QuickMemo+.
  • Encrypt phone: Set the de vice password for privacy. Create a PIN or password to enter each time the device is turned on. See Encrypting your device for details.
  • Encrypt SD card storage: Encr ypt the memory card to prevent use on another device. See Memory card encryption for details.
  • Set up SIM card lock: Lock or unlock the USIM c ard, or change the password (PIN).
  • Password typing visible: Displ ay a password as you enter it.
  • Phone administrators: Allow pr ivileges to restrict the control or use of the device to particular apps.
  • Unknown sources: Allow the install ation of apps from non-Play Store apps.
  • Verify apps: Block the install ation of harmful apps. Display a warning message when a harmful app is installed.
  • Storage type: View the st orage type where the security certificate will be saved.
  • Certificate management: Manage the secur ity certificate saved on the device.
  • Trust agents: View and use trust agents installed on the de vice.
  • Screen pin: Fix the app scr een so that only the currently active app can be used.
  • Usage access for apps: View details on usage o f apps on the device.Phone Settings 104 Date & time You can customise date and time settings for your device.

On the settings screen, tap General Date & time.

Customise the settings. Storage & USB You can view and manage internal storage on the device or storage space of the memory card.

On the settings screen, tap General Storage & USB.

Customise the following settings:

  • DEVICE STORAGE: View the t otal storage space and free space in the device’s internal storage. View a list of apps in use and the storage capacity for each app.
  • PORTABLE STORAGE: View the t otal storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap

Battery & power saving You can view the current battery information or turn on power-saving mode.

On the settings screen, tap General Battery & power saving.

Customise the following settings:

  • Battery usage: View the batt ery usage details. To view more details, select a specific item.
  • Battery percentage on status bar: Displ ay the remaining battery level as a percentage on the status bar.
  • Battery saver: Reduc e battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity. The status bar displays when power-saving mode is on.Phone Settings 105 Memory You can view the average amount of memory usage over a certain period of time and the memory occupied by an app.

On the settings screen, tap General Memory.

Tap to set a time slot to retrieve data. Apps You can view a list of installed apps. Shut down or delete apps, if necessary.

On the settings screen, tap General Apps.

Select an app and perform actions. Tap & pay You can make payments with your device instead of a credit card. On the settings screen, tap General Tap & pay. Backup & reset You can back up data saved on your device to another device or account. Reset the device, if necessary.

On the settings screen, tap General Backup & reset.

Customise the following settings:

  • LG Backup: Back up and r estore all data saved on the device. See LG Backup for details.
  • Back up my data: Back up your app data, Wi-Fi passwor d and other settings to the Google server.
  • Backup account: View the curr ent backup account in use.
  • Automatic restore: Automatic ally restore backup settings and data when reinstalling an app.
  • Network settings reset: Reset Wi-Fi, Bluet ooth and other network settings.Phone Settings 106
  • Factory data reset: Reset all settings for the device and delete data.
  • Resetting your device deletes all data on it. Enter your device name, Google account and other initial information again. About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory and safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory and safety.Appendix 05Appendix 108 LG Language Settings Select a language to use on your device.
  • Tap Settings General Language & keyboard Language, and select a language. LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, songs, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
  • See LG Bridge help for details.
  • The supported features may vary depending on the device.
  • LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge. LG Bridge functions
  • Manage the files on the device from a computer via Wi-Fi connection or mobile data connection.
  • Back up data from the device to a computer or restore data from a

omputer to the device via USB cable connection.

  • Update the device software from a computer via USB cable

onnection.Appendix 109 Installing LG Bridge on a computer

Go to www.lg.com from your computer.

In the search bar, enter the name of your device.

Click Download Centre LG Bridge, and download the setup file.

  • Click D etails to view the minimum requirements for installing LG Bridge. Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/index.jsp , select your country and language. This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device. Because the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB cable during the upgrade may seriously damage your mobile phone.
  • LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.Appendix 110 LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting using a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device. First check the software version on your mobile phone: Settings General About phone Update Center Software Update Check now for update.
  • Your personal data from internal phone storage—including information about your Google account and any other accounts, your system/ application data and settings, any downloaded applications and your DRM licence—might be lost in the process of updating your phone’s software. Therefore, LG recommends that you backup your personal data before updating your phone’s software. LG does not take responsibility for any loss of personal data.
  • This feature depends on your network service provider, region and country.Appendix 111 F A Q This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure the SIM card is correctly inserted. No network connection/ Dropped network Signal is weak or you are outside the carrier network. Move toward a window or into an open area. Check the network operator coverage map. Operator applied new services. Check whether the SIM card is more than 6~12 months old. If so, change your SIM or USIM card at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, confirm the new code by re-entering it. If you forget the code, contact your service provider. The two codes you entered do not match

applications can be set Not supported by service provider or registration required. Contact your service provider. Downloaded application causes a lot of errors. Remove the application.

Uninstall.Appendix 112 Message Possible causes Possible corrective measures Calls not available Dialling error New network not authorised. New SIM card inserted. Check for new restrictions. Pre-paid charge limit reached. Contact service provider or reset limit with PIN2. Phone cannot be turned on On/Off key pressed too briefly. Press the On/Off key for at least two seconds. Battery is not charged. Charge battery. Check the charging indicator on the display. Charging error Battery is not charged. Charge battery. Outside temperature is too hot or cold. Make sure phone is charging at a normal temperature. Contact problem Check the charger and its connection to the phone. No voltage Plug the charger into a different outlet. Charger defective Replace the charger Wrong charger Use only original LG accessories. Number not allowed. The Fixed dialling number function is on. Check the Settings menu and turn the function off. Impossible to receive/ send SMS & photos Memory full Delete some data, such as applications or messages from your phone to make more memory available.Appendix 113 Message Possible causes Possible corrective measures Files do not open Unsupported file format Check the supported file formats. The screen does not turn on when I receive a call. Proximity sensor problem If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or no interruptions mode. Hangs up or freezes Intermittent software problem If the screen freezes or the phone does not respond when you try to operate it, remove the battery and reinsert it. Then power the phone back on. Alternatively, try to perform a software update through the website.Appendix 114 Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is:

  • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the de vice can't be erased using the Settings menu unless your screen is unlocked.
  • Add your Google account on your device: If your device is wiped but you hav e your Google account on it, the device can't finish the setup process until your Google account information is entered again. After your device is protected, you'll need to either unlock your screen or enter your Google account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.
  • Do not forget your Google account and password you had added to your device prior to performing a factory reset. If you can't provide the account information during the setup process, you won't be able to use the device at all after performing the factory reset.Appendix 115 More information Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com . This offer is valid for three (3) years from the date on which you purchased the product. Regulatory information For regulatory details, go to Settings General Regulatory and safety on your phone. Trademarks

2016 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities.

  • Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Stor e™ are trademarks of Google, Inc.
  • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
  • Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Allianc
  • All other trademarks and copyrights are the property of theirr espective owners.Appendix 116 Declaration of conformity Hereby, LG Electronics declares that this LG-K500n product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration Contact office for compliance of this product LG Electronics European Shared Service Center B.V. Krijgsman 1, 1186 DM Amstelveen, The NetherlandsAppendix 117 Disposal of your old appliance

This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.

Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.

You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recyclingAppendix 118 Disposal of waste batteries/accumulators

This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.

All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health.

  • Make sure the number is correct before making a call.