BOCA814E - Washing machine BOMPANI - Free user manual and instructions

Product type	Washing machine
Brand	Bompani
Model	BOCA814E
Load capacity	8 kg (estimated)
Dimensions (W x D x H)	60 x 60 x 85 cm (estimated)
Net weight	70 kg (estimated)
Power supply	220-240 V ~ 50 Hz
Water pressure	0.5 - 10 bar
Maximum spin speed	1400 rpm (estimated)
Wash programs	Normal, delicate, pre-wash, main wash, rinse, spin
Detergent compartment	4 compartments: pre-wash, wash, fabric softener, bleach
Tub material	Stainless steel (estimated)
Drum material	Stainless steel (estimated)
Stop with water function	Yes
Filter cleaning	Yes, accessible through the flap
Retrieval of objects between drum and tub	Yes, via removable peg
Installation type	Freestanding, requires leveling
Water connection	Cold water, 3/4" hose
Authorized persons	Children aged 8 and over under supervision

Frequently Asked Questions - BOCA814E BOMPANI

How to install the Bompani BOCA814E washing machine?

Place the machine on a flat, solid surface. Remove the packaging, transport supports, and locking screws. Connect the water inlet hose to a cold water tap with a 3/4" threaded fitting and the drain hose to a drain located between 60 and 90 cm from the floor. Plug the power cord into a grounded outlet. Open the water tap and select a short empty program to clean the drum before first use.

How to clean the washing machine filter?

Make sure the machine is empty and unplugged. Place a container under the filter, open the flap, unscrew the filter counterclockwise. Rinse it under running water to remove residues, then screw it back in clockwise. Close the flap.

What to do if the machine does not drain or spin?

Check that the drain hose is correctly connected, not kinked, and its end is not submerged. Make sure the drain filter is not clogged. If the stop with water function is activated, deactivate it. Also check that the selected program does not suppress spinning.

How to retrieve an object fallen between the drum and the tub?

Unplug the machine and empty the drum. Close the flaps, rotate the drum half a turn. Using a tool, press the metal end of the plastic peg and slide it from left to right to dislodge it. Retrieve the object through the drum holes, then replace the plastic peg by sliding it from right to left until you hear a click.

What type of detergent to use for the Bompani BOCA814E washing machine?

Use a low-sudsing detergent specially for automatic washing machines. Follow the dosages on the packaging. For programs without pre-wash, you can use liquid detergent. In case of hard water, add a descaling product. Do not put detergent in the fabric softener compartment.

How to remove stubborn stains on laundry before washing?

For wax: scrape it off gently, then iron with absorbent paper. For blood: soak in cold salted water, then wash with soap. For lipstick on cotton or wool: dab with a cloth soaked in ether. For chewing gum: treat with ice cubes then rub with a cloth soaked in acetone. Always test on a hidden part of the garment.

What to do if the machine vibrates or makes noise?

Check that all transport protections have been removed. Make sure the machine is perfectly level by adjusting the feet. Avoid overloading the drum and distribute the laundry evenly, especially large items like sheets.

How to open the drum of the Bompani BOCA814E washing machine?

Open the top cover by pressing down lightly before lifting it. To open the drum flaps, hold both parts with one hand and press the opening button with the other. To close, press the front half first then the rear half until you hear a locking click. Make sure the laundry is not caught between the flaps.

What water pressure is required for the Bompani BOCA814E washing machine?

The operating water pressure must be between 0.5 bar (0.05 MPa) and 10 bar (1 MPa). If the pressure is too low, the machine may not fill properly. Fully open the water inlet tap during washing.

How to clean the detergent compartment?

Unplug the machine and close the water tap. Press the PUSH label in the compartment and pull the drawer towards you. Rinse it under running water. Put it back by pushing it until it clicks. Clean it regularly to prevent residue buildup.

USER MANUAL BOCA814E BOMPANI

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Illustration of a hand inserting a plastic into an open trash bin with an arrow indicating waste (no text or symbols)

DISIMBALLO E SBLOCCAGGIO DELLA MACCHINA

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AVVERTENZE PRIMA DELL'USO

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COME ELIMINARE ALCUNE MACCHIE

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PULIZIA DEL FILTRO

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Dear Customer,

Thank you for choosing our product.

Please read these instructions carefully before connecting and using the appliance.

Knowledge of the operating principles will help guarantee correct and safe use of the appliance. This instruction booklet contains the technical characteristics of the washing machine and is full of useful information regarding its operation, all designed to help you get the best out of your appliance. If the appliance is sold or handed over for use by others, remember to give the new user the instruction booklet.

We suggest that you always keep the following data at hand:

MODEL: .... DATE OF PURCHASE: ..../..../

SERIAL NUMBER:

CONTENTS

NOTES AND ADVICE FOR THE USER 14-15

DESCRIPTION OF THE MACHINE 15

INSTALLATION OF THE MACHINE 16-18

• Unpacking and releasing machine 16-17
• Levelling washing machine 17
• Electrical connection 17-18
• Water connection 18

WASHING MACHINE USE 19-20

• Information before use 19
• Use of detergent 19
• How to eliminate stains 20
• International symbols for clothing treatment

MAINTENANCE 21-22

• Cleaning the washing machine 21
  • Recovering fallen items between drum and basin 21
• Cleaning the filter 21
• Problem solving 22

This appliance is marked as complying with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE). Make sure that the product is disposed of in a correct manner. The user is obliged to contribute towards preventing negative consequences for health and the environment.

The symbol affixed to the product or accompanying documents signifies that the product must not be treated as normal domestic refuse, but must be delivered to an authorised collection centre to enable the electric and electronic equipment to be recycled. When disposing of the appliance, comply with local waste disposal regulations. For further information on the treatment, recovery and recycling of this product, refer to the appropriate offices, local domestic waste collection service or the retailer from where the appliance was purchased.

Before connecting the appliance read these instructions carefully. Repairing the failure arising from inappropriate connections or use of the appliance is not covered by the guarantee.

THE MANUFACTURER WILL NOT BE HELD RESPONSIBLE FOR ANY INCIDENTS RESULTING FROM NON-COMPLIANCE WITH SAFETY STANDARDS OR THE REQUIREMENTS OF THIS INSTRUCTION BOOK.

▼ This appliance can be used by children aged from 8 years and above and person with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazard involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
▼ Children of less than 3 years should be kept away unless continuously supervised.
▼ The appliance must be properly connected to the system with new hoses provided. Used hoses must never be reused.
▼ The operating pressure of water (minimum and maximum) must be between 0.5bar (0.05MPa) and 10 bar (1 MPa).
▼ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person in order to avoid a hazard.
▼ Ventilation opening in the base must not be obstructed by a carpet.
▼ Observe the maximum volume of dry load as indicated in the section “Program Table”.
The washing machine has been designed for domestic use only, and as such any other use is regarded as improper and therefore potentially dangerous.
▼ Any modifications or attempts to alter the equipment in any way may be dangerous for the user and cause damage to the washing machine.
▼ Due to the weight of the machine, special safety standards must be observed during handling.
Before operating the machine, remove all packing materials and the locking device used for protection during transport (protection screws).

Failure to do this may result in serious damage to the machine and to your home.

▼ When the machine is in operation, avoid any contact with the water coming out of the drain hose and this may be hot.
▼ Only wash clothes that are machine washable. In case of doubt, check the manufacturer's instructions found on the label attached to the clothes (see "Clothing care symbols").
Before loading clothes into the washing machine, check that all the pockets are empty. Hard or pointed objects such as coins, pins, nails, screws or even stones can cause serious damage.
The use and quantities of detergent, softener and bleach must comply with the instructions reported on the packaging.
Clothes that have been dirtied with substances containing petroleum cannot be washed in the machine. If stains have been removed using vaporising products, before loading the clothes in the washing machine, wait until the substances have completely evaporated from the material.
▼ Do not use detergents formulated for hand washing, in that the excessive lather produced could damage the internal components.
▼ After washing rugs, blankets or any other long fibre fabrics, remember to check the filter and, if necessary, clean it.
▼ It is advisable to leave the door open at the end of the wash cycle.
Under no circumstances should any repairs to the machine be attempted by unqualified persons as this could result in serious damage and will invalidate the guarantee.
▼ Repairs to the washing machine must only be carried out by persons authorised to do so by the service centres. Only original spare parts may be used for repairs.

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Unplug the washing machine from the power supply before servicing and cleaning.

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The washing machine can be opened only after the led or display indicate the end of the cycle. On some models, this is indicated by the start button flashing.

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To disconnect the machine from the power supply, pull the plug and not the cable.

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After the end of each washing cycle it is advisable to unplug the machine and shut-off the water supply.

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Do not expose the appliance to atmospheric agents.

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Do not plug-in or un- plug the machine with wet hands.

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The power supply socket must be earthed and must comply with the safety requirements.

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Extension leads or multiple adapters must not be used to connect the washing ma chine to the mains supply..

DESCRIPTION OF THE APPLIANCE

A - Top cover
B - Drum
C - Detergent compartment
D - Control panel
E - Filter door
F - Feet

E

UNPACKING AND UNBLOCKING THE MACHINE

The machine must be installed by qualified personnel following the manufacturer's instructions. Incorrect installation can lead to injuries for persons and damage to objects.

When deciding where to install the washing machine, consider the following advice:

The room must have a water and electrical system. (Remember that cables and hoses at the back of the washing machine must not be crushed).
▼ The washing machine must be placed on a flat and solid surface.
Do not install the machine in a room where the temperature could go below 3^ C.
Place the machine in the chosen location and remove external packaging (fig. 2).
Lift the washing machine and remove the polystyrene base and the plastic spacer (fig. 3).

Technical line drawing of a mechanical component with layered structure and mounting base (no text or symbols)

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For transportation, the machine's oscillating parts are blocked by two spacers with screws.

Remove these spacers and screws before starting the machine.

Preserve them for any future moves.

Close the holes with the caps provided inside of the document bag.

▼ Incline the washing machine and extract the two internal polystyrene corner pieces (if present) by pulling the two cardboard strips, first E and then F (fig.5).

▼ Remove the polystyrene spacer (fig. 6).

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UNPACKING AND UNBLOCKING THE MACHINE

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▼ Remove the polystyrene spacer (fig. 7).

LEVELLING THE WASHING MACHINE

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WHERE PROVIDED, use the handling wheel to help moving. To use it, push the lever on the bottom right moving it to the other side. Move the lever back to the original position after moving (fig.8).

Having chosen the adapt place, set the adjustable feet well so that the machine is level (Fig. 9).

Pay particular attention to the choice of the position, to levelling the washing machine and to securing the counternuts.

Illustration of hands using a tool to adjust or install a device, with arrows indicating motion (no text or symbols)

If the washing machine is not levelled correctly, it will be instable and make noise when operating causing damage.

If the machine is placed on a rug, make sure that air circulates freely between the washing machine and the floor.

CONNECTING TO THE POWER SUPPLY

Make sure that the voltage indicated on the identification plate attached to the inside of the filter door corresponds to that of the mains supply (fig. 10)

All cut-outs, electric wiring and mains sockets must have a rating such that enables them to support the maximum load indicated on the identification plate.

Once the appliance has been installed, it must be connected to the mains supply through a single-pole switch.

The mains supply to which the appliance is connected must be fitted with an earthing system. If this is not the case, the manufacturer will not be held liable for any incidents that may occur (fig. 11).

If the mains socket to which the appliance is connected is faulty or unsuitable, it must be replaced by a qualified electrician.

The washing machine must not be connected to the mains supply using indirect methods such as extension leads or multiple adapters.

During maintenance work, the washing machine must be disconnected from the mains electricity supply.

INSTALLING THE MACHINE

Do not insert or remove the plug from the mains socket with wet hands.

If the power supply cable is damaged in any way, contact the appropriate specialised service centre.

The plug used to connect the machine to the power supply must never be fixed behind the machine, but must be in a position easily accessible in an emergency.

WATER CONNECTION

The mains water pressure must be between 0.05 and 1.00 MPa (0,5 - 10 bar.)

Before connection, open the tap and let the water run in order to clean the pipes from impurities like sand and rust. (This operation is very important when the washing machine has been inactive for a long time or when connected to new piping).
The water supply hose must be connected to the cold water outlet with a 3/4" threaded opening.
▼ Connect the supply hose (fig. 12/13).

N.B. Use the new hose provided with the machine. Do not reuse the old one.

N.B. Clean the filter at the free end of the supply hose periodically. Do it more often when there are frequent interruptions from the water mains (fig.12).

▼ The water supply tap must be completely open during washing.
Connect the drain hose to a drain piping or wall drain between 60 and 90 cm from the ground without squeezing it (fig.14).
If the water drains directly into the drain piping, the free end of the machine hose must be inserted in the piping with an inside diameter no smaller than 40 mm.
If water is drained into the washbasin or another drain, the free end of the hose must be previously reinforced at the bending with an appropriate hook, provided with the washing machine. Then place the hose at the edge of the washbasin and fix the hook to prevent the hose from falling (fig. 15). The washbasin must have its drain clean to allow water to drain freely.

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INFORMATION BEFORE USE

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Attention: there could be a small amount of water inside the machine due to inspection tests. Before washing laundry for the first time, it is advised to run a brief wash cycle without laundry urgent in order to clean the drum.

Attention: it is important to open and close the drum carefully to avoid damage to the laundry and washing machine

Top-down view of a metallic heating element with a central thermometer and mesh pattern (no text or symbols)

At each wash cycle make sure that:

Hydraulic connections are correct, the drain hose well positioned, (see hydraulic connection) and the tap is open (fig. 16).
▼ Insert the plug in the socket with dry hands.
▼ Sort the laundry according to the type of fabric (see item labelling).
▼ Make sure there are no objects in the pockets of the clothing to be washed which could cause damage to laundry, the machine or the filter
▼ Open the top of the washing machine lightly pressing downwards before lifting it.
▼ Open the drum doors holding both parts with one hand and pressing the opening button with the other (fig. 16).
Put the laundry in the drum being careful not to exceed the maximum program load indicated in the separate program table.
▼ Close the drum doors making sure they are well hooked.
▼ Press down first the front half and then the back so that the closing hooks are inserted and locked. The hooking sound confirms proper closing (fig.18).
▼ Make sure laundry is not stuck between the doors or between the doors and the drum.

USE OF DETERGENT

The washing machine has a compartment for detergent and additives with four chambers (fig. 19).

Iprewash detergent chamber.

Imain wash detergent chamber.

rinsing liquid, softener, fragrance and starch chamber.

bleach chamber.

Use reduced foam detergents and softeners (if needed) for automatic washing machines. Follow instructions on the package for dosages. When water is particularly hard, use water softener together with the detergent, preventing scaling from forming on the heat element.

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N.B. Use of liquid detergent is possible only for programs without prewash.

▼ High quantities of detergent can produce too much foam and affect washing results negatively. Too little detergent causes insufficient washing.
When filling the chamber with detergent, it is important that is does not go into the softener part since there would be rinsing with foam and fabrics could have white stains. Vice versa, if softener goes into the detergent section it would be less effective.

HOW TO REMOVE SOME STAINS

Stains exist that cannot be removed by machine washing alone. Before trying to remove any type of stain by hand, first try the removal procedure on a small area of hidden fabric. Start from the edge of the stain and working inwards, this will prevent a dark ring from forming around the site of the stain. A few methods to adopt for removing stains are reported below.

WAX: Scrape the wax using a rounded point in order not to damage the fabric. Then, with the fabric placed between two pieces of absorbent paper, run a hot iron over the stain.
▼ BALL POINT PENS AND FELT-TIP PENS: clean using a soft cloth soaked in ethyl alcohol. Take care not to spread the stain.
▼ DAMP AND MOULD: if the fabric supports the use of bleach, carry out a wash cycle adding bleach. Otherwise, soak the soiled part in hydrogen peroxide (10 volumes) and leave for 10 to 15 minutes.
▼ LIGHT SCORCH MARKS LEFT BY IRONING: follow the instructions for mould and damp.
Rust: use products specially designed for rust stains, following the manufacturer's instructions written on the packet.
CHEWING GUM: rub ice over the fabric, scrape away as much chewing gum as possible and then rub with a piece of cotton soaked in acetone.

▼ PAINT: do not allow the paint to dry. Rub the area with the solvent recommended by the paint manufacturer (e.g. water, turps, trichloroethylene), soap and then rinse.
LIPSTICK: stains on cotton or wool can be eliminated using a cloth soaked in ether. Stains on silk require the use of trichloroethylene.
▼ NAIL VARNISH: place a sheet of absorbent paper on the stained material, then dampen the back of the fabric with acetone, frequently changing the absorbent paper placed over the stain. Continue in this manner until the stain has disappeared.
▼ TAR OR DIRT: spread a little fresh butter over the stain, allow to stand and then wash with oil of turpentine.
▼ GRASS: delicately soap the stain, use diluted bleach. Good results can be obtained on woollen fabrics using 90% alcohol.
▼ BLOOD: put into soak in cold water with added salt, then wash with washing soap.

INTERNATIONAL CLOTHING CARE SYMBOLS

Before placing the clothes in the washing machine and selecting the wash programme, examine the symbols on the manufacturer's label. The table reported below will provide a useful guide to reading the symbols.

Wash at max 95°C

Wash at max 60°C

Wash at max 40°C

Wash at max 30°C

Hand wash

Dry-clean only

Bleach in cold water

Do not bleach

Iron at up to max 200°

Iron at up to max 150°

Iron at up to max 100°

Do not iron

Dry-clean using solvent

Dry-clean using benzine, pure alcohol and R113 only

Dry-clean using ethyl perchlorate, benzine, pure alcohol, R111 and R113.

Do not dry-clean

Dry flat

Dry hanging

Dry on hanger

Dry in tumble dryer at normal temperature

Dry in tumble dryer at low temperature

Do not tumble-dry

CLEANING THE WASHING MACHINE

The washing machine has been designed to reduce maintenance to a minimum. It is however important to remember to clean it regularly.

Before cleaning, make sure the appliance is disconnected from the electrical mains and the water supply is closed.

The outer structure and the plastic parts must be cleaned only with a moist cloth.

ATTENTION!! Never use chemical agents, abrasive products, alcohol, soap, petrol or other solvents to clean the machine since they could damage it.

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After a wash, leave the top open for awhile in order to dry the rubber parts. Wash the detergent chambers periodically. To do this, take out the detergent compartment and rinse it under running water (fig. 22). Then put it back in.

To take the detergent compartment out, press "PUSH" with your right hand and with the other hand pull the drawer out pulling it towards you (fig. 22).

ATTENTION!! The detergent compartment must always be inserted in its housing for proper machine operation.

RECOVERING FALLEN ITEMS BETWEEN DRUM AND BASIN

If an object falls by accident in between the drum and the basin, it can be recovered by means of an extractable plug on the drum:

1. Disconnect the appliance from the electrical mains.
2. Take the laundry out of the drum.
3. Close the drum doors and rotate it on half turn.
4. Using a tool, press the metal edge while sliding the plug from left to right.
5. The plastic plug will fall into the drum.
6. Open the drum: recover the objects through the holes.
7. Take the plastic plug out of the drum and put it back: Position the plastic plug being careful that the metal tab is on the right.
8. Then slide the plug from right to left until it fits into place (it must click). (fig. 24)
9. Close the drum doors, rotate it a half turn and check the positioning of the plug at all its fixing points.

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CLEANING THE FILTER

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ATTENTION!! Make sure the washing machine is empty before starting the operations described below. Do not remove the filter while the machine is running or when it is full of water.

Place a recipient underneath the filter to gather water remaining inside. Open the filter door. Unscrew it anti-clockwise and remove it.

A tool might be needed to open the door. (fig. 25).

Rinse the filter under running water and remove any residue.

Put the filter back inversely repeating all the operations.

TROUBLESHOOTING

If the appliance is not working properly, check through the following troubleshooting list before calling for technical assistance. In some models malfunctions are shown with a code at the end of the cycle.

Code: E:00 Carry out all checks listed in paragraphed marked with *

E:01 Carry out all checks listed in paragraphed marked with **

E:02 Technical malfunction "Call Customer Service"

E:03 Technical malfunction "Call Customer Service"

The washing machine does not work (warning lights are off) (Display off)

- check that:

1) The mains power supply is working
2) The plug is inserted correctly in the socket
3) The On/Off button has been pressed, or if there isn't any, that the programming knob is positioned on a program.

The washing machine does not work (warning lights are off) (Display on)\*

- check that:

1) The program has been selected
2) The Top is closed properly
3) The "Start" button has been pressed (electronic models only)
4) check the indications provided under "The washing machine does not fill with water"

The washing machine does not fill with water\*:

- check that:

1) There is water in the water supply system
2) The water supply hose is connected to the washing machine
3) The water supply tap is open
4) The filter is not blocked. If it is, clean the filter after unplugging the appliance from the power supply

The washing machine continuously fills and drains the water\*\*:

- check that:

1) The drain hose has been installed at the proper height (60-90 cm)
2) The end of the drain hose is not under water

The washing machine does not drain or spin\*\*:

- check that:

1) The drain hose is properly connected

2) The drain hose is not bent
3) The drainage filter is not blocked
4) The no-spin function has not been selected
5) The "stop with water" function has not been selected.

The washing machine vibrates and is noisy

- check that:

1) All the blocking elements used for transportation have been removed.
2) the washing machine is level
3) Bulky items such as sheets, tablecloths etc. are not all in one part of the drum

The top does not open

- check that:

1) the wash cycle is finished.
2) the "stop with water" function has not been selected (automatic on some models).

The washing has not been properly spun

- check that:

1) The washing is evenly distributed in the drum

2) The correct spin speed has been selected

The washing machine stops during the wash

- check that:

1) The mains power supply is working

There is still a lot of detergent in the compartment

- check that:

1) The water supply tap is open
2) The filter between the tap and the supply hose is clean

If, after trying the above remedies, the machine still does not work, refer the fault to the nearest authorised service centre.

When calling the service centre, inform them of the machine model, the serial number and the type of fault.

This information will allow the technical service staff to select the appropriate spare parts, thus making the repair service quicker and more efficient (fig. 26).

Cher client,

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Cartoon illustration of a smiling book character with a tail, holding a water droplet (no text or symbols)

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Cartoon illustration of a steaming book character with steam rising, surrounded by falling rocks and lightning bolts (no text or symbols)

Cartoon illustration of a smiling computer monitor character with hands and legs, no text or symbols present

Cartoon illustration of a distressed character reacting to a newspaper, with a TV and keyboard nearby (no text or symbols)

Technical line drawing of a mechanical component with no visible text or symbols

Diagram of a device being placed on a base with an arrow indicating rotation (no text or symbols present)

Illustration of a hand inserting a plastic into an open trash bin with a downward arrow indicating waste (no text or symbols)

DEBALLAGE ET DEBLOCAGE DE LA MACHINE

Illustration of a hand using a tool to open an open waste bin with an upward arrow indicating motion (no text or symbols)

Illustration of a hand pouring liquid into a device inside a container (no text or symbols visible)

Illustration of hands using a tool to adjust or install a device, with arrows indicating motion (no text or symbols)

Hand holding a hose with a valve, pointing to a device component (no text or symbols visible)

Illustration of a hand using a wrench to clean or wash the sink of a tiled bathroom (no text or symbols)

MISES EN GARDE AVANT L'UTILISATION

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Top-down view of a mechanical component with a central measurement scale and textured surface (no text or symbols visible)

Illustration of a hand using a tool to clean or wash a trash bin (no text or symbols visible)

Illustration of a hand opening a washing machine with a lid, labeled '22' (no text or symbols on the diagram itself)

Microscopic view of a rectangular device with internal components and a white arrow pointing to a feature, set against a perforated background (no text or symbols)

Illustration of a hand using a tool to clean or wash a machine component (no text or symbols visible)