Frequently Asked Questions - 5400 Series EP5443 PHILIPS
How to descale my Philips 5400 Series EP5443 machine?
Use the automatic descaling program. Fill the tank with 1.5 L of water and a Philips descaling sachet (or a 1:3 mixture of water and white vinegar). Follow the on-screen instructions. The cycle takes about 30 minutes. Then rinse with clear water.
What to do if the coffee is too cold or too hot?
Adjust the temperature via the 'Settings' menu > 'Coffee temperature'. You can choose between low, medium and high. If the coffee remains cold, check that the cups are preheated and that the machine has finished its heating cycle.
How to clean the steam wand after use?
Wipe the wand with a damp cloth immediately after use. For deep cleaning, disassemble the tip and soak it in warm soapy water. Use a needle to unclog the openings if necessary.
Why does the machine show 'Coffee grounds container full' when it is not?
The grounds container may be incorrectly positioned. Remove it, empty it, rinse it and put it back correctly. If the message persists, check the container switch and clean the area.
How to adjust the grind fineness?
Open the bean hopper lid and turn the adjustment dial (located inside) between 1 (fine grind) and 12 (coarse grind). Make one or two trials to achieve the desired flow rate. Do not force if the mechanism jams.
Can I use milk other than cow's milk?
Yes, you can use soy, almond or oat milk. However, the froth texture may vary. For best results, choose a milk with high protein content.
What to do if the machine does not turn on?
Check that the power cord is properly plugged in and that the main switch (at the back) is on. If the screen remains black, unplug the machine for 30 seconds then plug it back in.
How to replace the AquaClean filter?
Remove the old filter from the water tank. Activate a new filter by immersing it in water for 10 seconds. Insert it into the tank. Follow the on-screen instructions to confirm replacement and reset the counter.
How to program a personalized beverage?
Place a cup, then press and hold the beverage button (e.g. coffee) until the screen shows 'Program'. Choose the length and strength. The setting will be saved for future use.
Why is there foam in the coffee?
A light foam is normal during extraction, especially for espressos. If the foam is excessive, try coarser grind or a darker roast coffee. Also check that the steam wand is properly closed.
USER MANUAL 5400 Series EP5443 PHILIPS