IZ251EU - Vacuum Cleaner SHARK - Free user manual and instructions

USER MANUAL IZ251EU SHARK

OVER-GULV MED HÅNDHOLDT

Flexology® under-møbler-skaft

PLEASE READ CAREFULLY AND KEEP FOR

FUTURE REFERENCE. This instruction manual is designed to help you get a complete understanding of your new Shark DuoClean Cordless Vacuum. If you have any questions, please call the Customer Service line on 0800 862 0453. TECHNICAL SPECIFICATIONS Voltage: 25.2V TIP: You can find the model and serial numbers on the QR code label which is located on the bottom of the dust cup.

RECORD THIS INFORMATION

Model Number: Date of Purchase (Keep receipt): Store of Purchase:

Scan QR code using mobile device

ENGLISH 0800 862 0453 sharkclean.eu CONTENTS THANK YOU for purchasing the Shark Anti Hair Wrap & DuoClean Cordless Vacuum Downloaded from www.vandenborre.be1 This vacuum consists of a motorized nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user. 2 Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use. 3 Use only identical replacement parts. 4 This vacuum contains no serviceable parts. 5 Use only as described in this manual. DO NOT use the vacuum for any purpose other than those described in this manual. 6 With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids. 7 Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children. GENERAL USE 8 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children.

9 Always turn o the vacuum before connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts. 10 DO NOT handle plug or vacuum with wet hands. 11 DO NOT use without dust cup, filters, and brush-roll in place. 12 Only use Shark

branded filters and accessories. Failure to do so will void the warranty. 13 DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow. 14 DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum o. Remove all obstructions before you turn on the unit again. 15 Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing. 16 DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water. 17 Use extra care when cleaning on stairs. 18 DO NOT leave the vacuum unattended while powered on. 19 When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers. 20 DO NOT place vacuum on unstable surfaces such as chairs or tables. 21 DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner) 22 DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust) 23 Turn o the vacuum before plugging in or unplugging the charger. 24 Turn o the vacuum before any adjustment, cleaning, maintenance or troubleshooting. 25 During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brush-roll. 26 Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts. 27 DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. 28 Turn o all controls before unplugging. 29 Always turn o this appliance before connecting or disconnecting motorized nozzle or hand tool. BATTERY PACK 30 The battery is the power source for the vacuum. Carefully read and follow all charging instructions. 31 To prevent unintentional starting, ensure the vacuum is powered o before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch. 32 Use only Dong Kun chargers DK33-288080H-B or Yinli YLS0483A-U2880802. Use of an incorrect charger may result in no charging, and/or unsafe conditions. Use only Shark battery XSBT700EU. 33 Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns. 34 Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help. 35 Battery should not be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life. 36 DO NOT charge battery at temperatures below 40°F (5°C) or above 104°F (40°C). 37 Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating. 38 DO NOT expose the battery to fire or temperatures above 265°F (130°C) as it may cause explosion. WARNING REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM. To reduce the risk of shock and unintended operation, turn o power and remove the ION Power Pack battery before servicing.

SAVE THESE INSTRUCTIONS

ENGLISH 40 410800 862 0453 sharkclean.eu Downloaded from www.vandenborre.beGETTING TO KNOW YOUR SHARK CORDLESS VACUUM

1. Insert the wand into the floor nozzle, pressing it in until it clicks securely into place.

2. Insert the handheld vacuum into the top of the wand, pressing it in until it clicks securely into place.

For proper operation, ensure all components are completely connected and clicked into place..

YOUR LITHIUM ION POWER PACK BATTERY

The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely. During first use, run the battery down until it is completely out of power. This will condition the battery. This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery. When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop o the spent power pack. Flexology® Wand

NOTE: A complete charge takes approximately 3 hours. The Lithium Ion Power Pack, like all lithium-Lithium Ion batteries, will naturally decrease in capacity over time from the 100% capacity of a new battery.

WARNING: This vacuum does not stand up on its own. For storage instruction please refer to page 11.

Charging Low Charge Mid Charge Nearly Full Full Charge NOTE: Full charge takes approximately 3 hours. In Use Full Charge Mid Charge Low Charge Nearly Empty

Charge ENGLISH 42 430800 862 0453 sharkclean.eu Downloaded from www.vandenborre.beCHARGING THE BATTERY Remove the handheld vacuum from the wand by pressing the Wand Release button and pulling up. Plug the charger into the charging port on the handheld vacuum.Plug the Lithium Ion Power Pack Charger into a wall socket.To put the vacuum in storage mode, press the Unlock latch while folding the handheld vacuum forward until the wand clicks and locks. Plug the charger into the charging port on the handheld vacuum.To remove the battery, squeeze the Battery Release Button and slide backwards. Plug the charger into the charging port on the battery.IN HANDHELD VACUUMLITHIUM ION POWER PACK CHARGERFLEXOLOGY® STORAGE MODEOUT OF THE VACUUM POWER SETTINGS Slide switch to the top to turn o power. To begin vacuuming, slide switch to the desired setting.Hard Floor/Small Area Rugs Use this setting to clean floors and small arearugs.Carpet Use this setting to pick up debris below the surface ofyour carpets.For an added boost in power, pull the Trigger on the handheld vacuum. Release it to return to standard power. OFF

ENGLISH 44 450800 862 0453 sharkclean.eu Downloaded from www.vandenborre.beCLEANING MODES NOTE: All accessories are compatible with both the wand and the handheld vacuum. To clean floors, place foot on floor nozzle and tilt handheld vacuum back. Stand the vacuum upright and press the nozzle release button where the bottom of the wand meets the nozzle. Lift upward to detach. Great for cleaning baseboards, ceiling fans, window sills, and other hard-to-access areas.

ABOVE-FLOOR WITH WAND

Press the wand release button to lift the handheld vacuum o the wand. Great for cleaning stairs and furniture, and other above floor areas with accessories. ABOVE-FLOOR HANDHELD

UPRIGHT WITH FLEXOLOGY® WAND

NOTE: Brush-roll will only engage when the handheld vacuum and wand are tilted back.

USING THE FLEXOLOGY® WAND

Press the Flexology® Wand Unlock Latch on the back of the wand then adjust the angle. To put the vacuum in storage mode, press the unlock latch while folding the handheld vacuum forward until the wand clicks and locks. To take the vacuum out of storage mode, lift up the handheld vacuum until the wand clicks and locks in place. Adjust the wand to a lower angle to easily clean under furniture. FLEXOLOGY® REACH FLEXOLOGY® STORAGE (Click) (Click) ENGLISH 46 470800 862 0453 sharkclean.eu Downloaded from www.vandenborre.bePress the handvac release button and disconnect the handheld vacuum from the wand. To remove the dust cup from the handheld vacuum, press the Dust Cup Release button near the handheld vacuum nozzle. Tilt the dust cup and lift o to remove. To empty dust and debris, hold the dust cup over the trash, then slide the Lid Release slider forward. To empty the Dust Cup while it is attached to the handheld vacuum, position the dust cup over a trash receptacle and slide the Lid Release slider forward. Remove debris from the dust screen by tapping it gently or wiping it with a dry cloth as needed. To clean the interior of the dust cup, rinse it with water. Place it on its side to air-dry for at least 24 hours before reinstalling.

EMPTYING THE DUST CUP

REMOVING AND CLEANING THE DUST CUP

Press the dust cup release button and remove the dust cup. Pull the foam and felt filters out of the back of the dust cup. Remove the dust cup. Pull the post-motor filter out of the handheld vacuum.

CLEANING THE FILTERS

To clean filters, rinse them with water only. Allow all filters to air-dry completely for at least 24 hours before reinstalling to prevent liquid from being drawn into electricparts. Clean the pre-motor filters at least once a month and post-motor filter at least once a year. Tap o loose dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use. IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. NOTE: To order filters and other parts, visit sharkclean.eu Pre-Motor Foam and Felt Filter Kit Post-Motor Filter Post-Motor Filter ENGLISH 48 490800 862 0453 sharkclean.eu Downloaded from www.vandenborre.be1. Turn o the vacuum.

2. Using a coin, turn locks counterclockwise to open, then lift o cover to access brush-roll.

3. Clear airway of blockages.

4. Replace cover by sliding inserts into slots, then pressing down firmly on all sides before turning

locks clockwise to close. There will be an audible click once the locks are secured.

MAINTAINING YOUR VACUUM

FLOOR NOZZLE If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll. Checking for Blockages in the Handheld Vacuum:

2. Remove the handheld vacuum from the wand.

3. Check all intake openings to the dust cup and

remove any debris or blockage. Checking for Blockages in the Floor Nozzle:

3. Use the edge of a coin to open the three locks

on the bottom of the floor nozzle (see page 12).

4. Remove the cover and tilt back the neck of the

5. Check the opening and remove any debris or blockage.

6. Replace cover by firmly pressing down on all sides and

turn the locks clockwise.

ANTI-HAIR WRAP FLOOR NOZZLE

2. Remove the handheld vacuum and floor nozzle

3. Check the clog access on the Flexology® portion

of the wand by pinching the tabs on either side of the hose and lifting the hose out for wand access.

4. Clear any debris and blockages.

ENGLISH 50 510800 862 0453 sharkclean.eu Downloaded from www.vandenborre.beMAINTAINING YOUR VACUUM TROUBLESHOOTING

WARNING: To reduce the risk of shock and unintended operation, turn o

power and remove the Lithium Ion Power Pack battery before servicing. Vacuum is not picking up debris. No suction or light suction. Nozzle light is red. (Refer to Checking for Blockages section for more information.)

• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.

• Dust cup may be full; empty dust cup.

• Check floor nozzle for blockages; clear blockages if required.

• Remove any string, carpet fibers, or hair that may be wrapped around the brush-roll.

• Check connection between handheld vacuum and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Service.

• Check clog access in wand for any blockages and clear any debris. Vacuum lifts area rugs.

• Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.

• Turn o the unit to disengage the brush-roll and restart with the power/selector switch. Brush-roll does not spin.

• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure the handheld vacuum is tilted back far enough for the brush-roll to engage. If the brush-roll still does not spin, please contact Customer Service.

• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service. Vacuum turns o on its own. There are several possible reasons for the vacuum turning o on its own, including blockages, battery issues, and overheating. If vacuum turns o on its own, perform the following steps:

1. Turn on the vacuum and check the battery indicator lights located on the handheld portion of the

vacuum. If recharging is needed, plug in while vacuum is in the o position.

2. Empty dust cup and clean filters (See Emptying the Dust Cup and Cleaning the Filters sections).

3. Check wand, accessories, and inlet openings and remove any blockages.

4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.

5. Restart with power/selector switch.

Battery Indicator Lights on handheld vacuum are flashing.

• Bottom LED light is flashing (Fig. A): Battery needs to be charged.

• Top and bottom LED lights are flashing (Fig. B): Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.

• If top 2 or bottom 2 LED lights are flashing (Fig. C, Fig. D), call Customer Service. NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration. To order additional accessories, visit sharkaccessories.com.

Wide Upholstery Tool

Charging Cord Fig. A Fig. CFig. B Fig. DNOTE: If vacuum still does not operate properly, contact Customer Service. ENGLISH 52 530800 862 0453 sharkclean.eu Downloaded from www.vandenborre.beFIVE (5) YEAR LIMITED GUARANTEE When you buy a product in Germany as a consumer, you get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these statutory rights against your retailer. However, at Shark we are so confident about the quality of our products (the “Products”) that we give you an additional manufacturer’s guarantee of up to five years (2 year as standard plus 3 years when you register (the “Extended guarantee”)). This guarantee only applies to the Product if it is bought in new and unused condition. These terms and conditions relate to our guarantees only – your statutory rights as a buyer are unaected. Please note that the 5 year guarantee is available in all EU countries and in the UK if it stops being an EU country during the guarantee term. The conditions below describe the prerequisites and scope of our guarantees which are issued by SharkNinja Germany GmbH, Kurt–Blaum–Platz 8, 63450 Hanau (Germany) (“us”, “our” or “we”). They do not aect your statutory rights or the obligations of your retailer and your contract with them. The same applies if you have purchased the product directly from Shark. The Lithium-Ion Battery pack is not covered by the 5 year guarantee (see battery guarantee on next page). Shark™ Guarantees A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration - and reflects how much confidence the manufacturer has in its product and manufacturing quality. Our customer service helpline (0800 000 9063) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also find online support at www.sharkclean.eu. How do I register my Extended guarantee? You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Date of purchase of the Product (receipt or delivery note) To register online, please visit www.sharkclean.eu IMPORTANT

• The guarantee covers your Product for 2 years (or for 5 years, if registered) starting on the date of purchase.

• Please keep the receipt at all times. Should you need to use your guarantee we will need the receipt to verify the information supplied to us is correct. The inability to produce a valid receipt will invalidate your guarantee. What are the benefits of registering my guarantee? When you register your guarantee, you can choose to receive our newsletter containing tips, advice and competitions. Hear the latest news about new Shark technology and launches. If you register your guarantee online, you’ll get instant confirmation that we’ve received your details. Details of our privacy policy can be found at www.sharkclean.eu How long are our Products guaranteed for? Our confidence in our design and quality control means that your Product is guaranteed for a total of five years (2 years plus an Extended guarantee of 3 years). What is covered by the guarantee? Repair or replacement (at Shark’s discretion) of your Product, including all parts and labour in case of any defect in design, materials and workmanship (including transport and shipping costs). Our guarantee is in addition to your legal rights as a consumer. What is not covered by the guarantee?

1. Blockages – For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

2. Normal wear and tear such as brush bar, fuse, belt, batteries, hose etc.

3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of

the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine.

. Use of the vacuum cleaner for anything other than normal domestic household purposes.

5. Use of parts not assembled or installed in accordance with the operating instructions.

6. Use of parts and accessories which are not Shark spares.

7. Faulty installation (except where installed by Shark).

8. Repairs or alterations carried out by parties other than Shark or its agents, unless you can show that the repairs

or alterations carried out by others are not related to the defect for which you exercise the guarantee.

9. The Lithium ION battery. Please see next page for battery guarantee.

What happens when my guarantee runs out? Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the guarantee has elapsed. In this case please contact our free phone customer service help line and ask about our guarantee program, on 0800 000 9063. Where can I buy genuine Shark spares and accessories? Shark spares and accessories are developed by the same engineers who developed your Shark vacuum. You’ll find a full range of Shark spares, replacement parts and accessories for all Shark machines at www.sharkclean.eu. Please remember that using non-Shark spares may invalidate your manufacturer's guarantee. However your statutory rights are unaected.

TWO (2) YEAR LIMITED BATTERY GUARANTEE

When you buy a product in Germany as a consumer, you get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these statutory rights against your retailer. However, at Shark we are so confident about the quality of our prod-ucts (the “Products”) that we give you an additional manufacturer’s battery guarantee of up to two years. This guarantee only ap-plies to the Product if it is bought in new and unused condition. These terms and conditions relate to our manufacturer’s battery guarantee (the “battery guarantee”) only – your statutory rights as a buyer are unaected. Please note that the 2 year guarantee is avail-able in all EU countries and in the UK if it stops being an EU country during the guarantee term. The conditions below describe the prerequisites and scope of our battery guarantee which is issued by the SharkNinja Germany GmbH, Kurt–Blaum–Platz 8, 63450 Hanau (Germany) (“us”, “our” or “we”).. They do not aect your statutory rights or the obligations of your retailer and your contract with them. Shark

Guarantees Our customer service helpline (0800 000 9063) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also find online support at www.sharkclean.eu. How do I register my extended Shark

guarantee? You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your Prod-uct:

• Date you purchased the Product (receipt or delivery note) To register online, please visit www.sharkclean.eu IMPORTANT

• The battery guarantee covers your battery for 2 years starting on the date of purchase.

• Please keep the receipt at all times. Should you need to use your guarantee we will need the receipt to verify the information supplied to us is correct. The inability to produce a valid receipt will invalidate your guarantee. What are the benefits of registering my battery guarantee? When you register your guarantee, we’ll have your details to hand if we ever need to get in touch. You can also receive tips and ad-vice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches. If you reg-ister your guarantee online, you’ll get instant confirmation that we’ve received your details. Details of our privacy policy can be found at www.sharkclean.eu How long are new Shark Lithium-Ion batteries guaranteed for? Our confidence in our design and quality control means that the battery in your new Shark vacuum cleaner is guaranteed for a total of 2 years. What is covered in my battery guarantee?

1. The original Lithium-Ion Battery, in Shark’s sole discretion, will be replaced or repaired for up to 2 years from the

original purchase date (including transport and shipping costs).

2. In the rare event that a replacement battery is issued, the guarantee coverage for the replacement battery ends six

months fol-lowing the receipt date of the replacement battery or the remainder of the existing guarantee, whichever is later. What is not covered by the battery guarantee?

1. Normal wear and tear of Lithium-Ion Battery, within the temperature range set out under the safety instructions

2. Any battery that has been tampered with or used for commercial purposes.

3. Damage caused by misuse, abuse, use of the vacuum outside of the approved temperature range, or careless

handling, or dam-age due to mishandling in transit.

4. Injury or damage caused to people or things other than the battery itself.

5. Faulty installation (except where installed by Shark).

6. Repairs or alterations carried out by parties other than Shark or its agents, unless you can show that the repairs

or alterations carried out by others are not related to the defect for which you exercise the battery guarantee.

AV HARD FLOOR-INNSTILLING

PÅ GULV MED HÅNDHOLDT

VEDLIKEHOLDE STØVSUGEREN

VEDLIKEHOLDE STØVSUGEREN

FØR-MOTOR-FILTER ETTER-MOTOR-FILTER

VEDLIKEHOLDE STØVSUGEREN

VEDLIKEHOLDE STØVSUGEREN

ANTI-HAIR WRAP GULVMUNNSTYKKE

ninjakitchen.eu Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change withoutnotice. © 2019 SharkNinja Operating LLC. Flexology®, SHARK are registered trademarks of SharkNinja Operating LLC. IZ201EUIZ251EUSeriesIBMP191018Mv1